Complaints & Recalls
Consumer Complaints
387 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CV axles both going bad at 50,000 miles
Corrective Action:
CV axles both going bad at 50,000 miles
Additional Notes:
CV axles both going bad at 50,000 miles
Mfg Campaign: 11633223
Recall Date: Dec 30, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Corrective Action:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Additional Notes:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Mfg Campaign: 11632260
Recall Date: Dec 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Corrective Action:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Additional Notes:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Mfg Campaign: 11632260
Recall Date: Dec 24, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Corrective Action:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Additional Notes:
While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.
Mfg Campaign: 11632260
Recall Date: Dec 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Corrective Action:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Additional Notes:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Mfg Campaign: 11631549
Recall Date: Dec 19, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Corrective Action:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Additional Notes:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Mfg Campaign: 11631549
Recall Date: Dec 19, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Corrective Action:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Additional Notes:
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Mfg Campaign: 11631549
Recall Date: Dec 19, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The truck is a hybrid and has just 12,000 miles on it. Water is leaking inside the cab on the passenger side and has created mold in the carpet and padding. It has now been at the dealers going on 4 weeks and they say they are having a hard time finding where it is leaking in from. I have seen several other posts about it being the window or A/C fresh air intake.
Corrective Action:
The truck is a hybrid and has just 12,000 miles on it. Water is leaking inside the cab on the passenger side and has created mold in the carpet and padding. It has now been at the dealers going on 4 weeks and they say they are having a hard time finding where it is leaking in from. I have seen several other posts about it being the window or A/C fresh air intake.
Additional Notes:
The truck is a hybrid and has just 12,000 miles on it. Water is leaking inside the cab on the passenger side and has created mold in the carpet and padding. It has now been at the dealers going on 4 weeks and they say they are having a hard time finding where it is leaking in from. I have seen several other posts about it being the window or A/C fresh air intake.
Mfg Campaign: 11629615
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2023 Ford Maverick equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 225/65/R17, DOT Number: 1P50FBC3K. The contact stated while his wife was driving approximately 65 MPH, she heard an abnormal bang or popping sound. The contact stated that the low tire pressure warning light for the rear driver's side tire was displayed. The contact stated that his wife stated that the tire pressure fell to zero pressure in seconds. The contact stated that his wife was able to exit the highway and called the contact. The contact arrived and changed the tire and had not observed any damages to the tire, and there were no signs of a blowout. The contact stated that prior to the tire failure he had noticed that all four tires had a single indent on the sidewall the width of a pencil starting at the rim and running to where the sidewall the tread was joined. The vehicle was not taken to a dealer or tire dealer. The tire was not diagnosed. The vehicle manufacturer was notified of the failure. The approximate vehicle and tire failure mileages were 15,000.
Corrective Action:
The contact owns a 2023 Ford Maverick equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 225/65/R17, DOT Number: 1P50FBC3K. The contact stated while his wife was driving approximately 65 MPH, she heard an abnormal bang or popping sound. The contact stated that the low tire pressure warning light for the rear driver's side tire was displayed. The contact stated that his wife stated that the tire pressure fell to zero pressure in seconds. The contact stated that his wife was able to exit the highway and called the contact. The contact arrived and changed the tire and had not observed any damages to the tire, and there were no signs of a blowout. The contact stated that prior to the tire failure he had noticed that all four tires had a single indent on the sidewall the width of a pencil starting at the rim and running to where the sidewall the tread was joined. The vehicle was not taken to a dealer or tire dealer. The tire was not diagnosed. The vehicle manufacturer was notified of the failure. The approximate vehicle and tire failure mileages were 15,000.
Additional Notes:
The contact owns a 2023 Ford Maverick equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 225/65/R17, DOT Number: 1P50FBC3K. The contact stated while his wife was driving approximately 65 MPH, she heard an abnormal bang or popping sound. The contact stated that the low tire pressure warning light for the rear driver's side tire was displayed. The contact stated that his wife stated that the tire pressure fell to zero pressure in seconds. The contact stated that his wife was able to exit the highway and called the contact. The contact arrived and changed the tire and had not observed any damages to the tire, and there were no signs of a blowout. The contact stated that prior to the tire failure he had noticed that all four tires had a single indent on the sidewall the width of a pencil starting at the rim and running to where the sidewall the tread was joined. The vehicle was not taken to a dealer or tire dealer. The tire was not diagnosed. The vehicle manufacturer was notified of the failure. The approximate vehicle and tire failure mileages were 15,000.
Mfg Campaign: 11629183
Recall Date: Dec 6, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Corrective Action:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Additional Notes:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Mfg Campaign: 11628223
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Corrective Action:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Additional Notes:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Mfg Campaign: 11628223
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Corrective Action:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Additional Notes:
Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my cost. I only have 39k milage
Mfg Campaign: 11628223
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My Maverick had to have both CV joints replaced at 18,000 miles. Bad shaking vibration when accelerating. I told Byers Ford of vibration they said both CV joints needed replacement. I was told this is a common problem with Mavericks.
Corrective Action:
My Maverick had to have both CV joints replaced at 18,000 miles. Bad shaking vibration when accelerating. I told Byers Ford of vibration they said both CV joints needed replacement. I was told this is a common problem with Mavericks.
Additional Notes:
My Maverick had to have both CV joints replaced at 18,000 miles. Bad shaking vibration when accelerating. I told Byers Ford of vibration they said both CV joints needed replacement. I was told this is a common problem with Mavericks.
Mfg Campaign: 11628259
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CV axel has gone bad, heavy vibration. At 40,000 miles
Corrective Action:
CV axel has gone bad, heavy vibration. At 40,000 miles
Additional Notes:
CV axel has gone bad, heavy vibration. At 40,000 miles
Mfg Campaign: 11626559
Recall Date: Nov 21, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear bed outlet stopped working at 30,000 miles.
Corrective Action:
Rear bed outlet stopped working at 30,000 miles.
Additional Notes:
Rear bed outlet stopped working at 30,000 miles.
Mfg Campaign: 11626560
Recall Date: Nov 21, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Factory Wireless charging station drops charging continuously and fails to charge phone.
Corrective Action:
Factory Wireless charging station drops charging continuously and fails to charge phone.
Additional Notes:
Factory Wireless charging station drops charging continuously and fails to charge phone.
Mfg Campaign: 11626562
Recall Date: Nov 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.
Corrective Action:
Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.
Additional Notes:
Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.
Mfg Campaign: 11625995
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.
Corrective Action:
Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.
Additional Notes:
Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.
Mfg Campaign: 11625995
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated that on some occasions when the vehicle was started, there was an abnormal odor of overcharged battery in the cabin of the vehicle. The contact also stated on several occasions, the odor made his eyes swell with tears, especially in the hotter months of the year. The vehicle was taken to a dealer however, the failure could not be replicated; however, the mechanic observed the same odor of the overcharged battery. The dealer contacted the manufacturer and was advised that the odor was normal. The contact stated that manufacturer had stated that only two instances were reported and there would be no assistance. The failure mileage was approximately 24,500.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated that on some occasions when the vehicle was started, there was an abnormal odor of overcharged battery in the cabin of the vehicle. The contact also stated on several occasions, the odor made his eyes swell with tears, especially in the hotter months of the year. The vehicle was taken to a dealer however, the failure could not be replicated; however, the mechanic observed the same odor of the overcharged battery. The dealer contacted the manufacturer and was advised that the odor was normal. The contact stated that manufacturer had stated that only two instances were reported and there would be no assistance. The failure mileage was approximately 24,500.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated that on some occasions when the vehicle was started, there was an abnormal odor of overcharged battery in the cabin of the vehicle. The contact also stated on several occasions, the odor made his eyes swell with tears, especially in the hotter months of the year. The vehicle was taken to a dealer however, the failure could not be replicated; however, the mechanic observed the same odor of the overcharged battery. The dealer contacted the manufacturer and was advised that the odor was normal. The contact stated that manufacturer had stated that only two instances were reported and there would be no assistance. The failure mileage was approximately 24,500.
Mfg Campaign: 11625172
Recall Date: Nov 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Upon accelerating from about 40 to 50 mph violent shaking was occurring , took to dealership CV axels were found to be the problem and were replaced at 17,000 miles now at 29,000 miles they are doing the same thing and need to be replaced again took to dealership waiting on new CV axels to be replaced again
Corrective Action:
Upon accelerating from about 40 to 50 mph violent shaking was occurring , took to dealership CV axels were found to be the problem and were replaced at 17,000 miles now at 29,000 miles they are doing the same thing and need to be replaced again took to dealership waiting on new CV axels to be replaced again
Additional Notes:
Upon accelerating from about 40 to 50 mph violent shaking was occurring , took to dealership CV axels were found to be the problem and were replaced at 17,000 miles now at 29,000 miles they are doing the same thing and need to be replaced again took to dealership waiting on new CV axels to be replaced again
Mfg Campaign: 11625202
Recall Date: Nov 14, 2024
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