Complaints & Recalls
Consumer Complaints
387 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear view camera continues to freeze and produce inaccurate pictures. Dealership advised that Ford Engineering has no remedy for this yet, and this is now on going for 6 months. Recall was made, but with no remedy available.
Corrective Action:
Rear view camera continues to freeze and produce inaccurate pictures. Dealership advised that Ford Engineering has no remedy for this yet, and this is now on going for 6 months. Recall was made, but with no remedy available.
Additional Notes:
Rear view camera continues to freeze and produce inaccurate pictures. Dealership advised that Ford Engineering has no remedy for this yet, and this is now on going for 6 months. Recall was made, but with no remedy available.
Mfg Campaign: 11642602
Recall Date: Feb 13, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.
Corrective Action:
When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.
Additional Notes:
When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.
Mfg Campaign: 11641884
Recall Date: Feb 11, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.
Corrective Action:
When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.
Additional Notes:
When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.
Mfg Campaign: 11641884
Recall Date: Feb 11, 2025
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
Cracked seam on the crossmember supporting the driver seat. While investigating a squeaking seat. I discovered a hairline crack in the metal that is under the cloth driver seat. Upon further investigation, I discovered that when pressure is applied to the seat, a bigger crack appears where a cross member is joined under the seat. This is causing the seat to flex more than usual putting more friction on the plastic mounts causing the squeaking sound.
Corrective Action:
Cracked seam on the crossmember supporting the driver seat. While investigating a squeaking seat. I discovered a hairline crack in the metal that is under the cloth driver seat. Upon further investigation, I discovered that when pressure is applied to the seat, a bigger crack appears where a cross member is joined under the seat. This is causing the seat to flex more than usual putting more friction on the plastic mounts causing the squeaking sound.
Additional Notes:
Cracked seam on the crossmember supporting the driver seat. While investigating a squeaking seat. I discovered a hairline crack in the metal that is under the cloth driver seat. Upon further investigation, I discovered that when pressure is applied to the seat, a bigger crack appears where a cross member is joined under the seat. This is causing the seat to flex more than usual putting more friction on the plastic mounts causing the squeaking sound.
Mfg Campaign: 11641531
Recall Date: Feb 8, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The truck shutter when accelerating. The truck currently has 39,000 miles. It seems like it’s a suspension problem.
Corrective Action:
The truck shutter when accelerating. The truck currently has 39,000 miles. It seems like it’s a suspension problem.
Additional Notes:
The truck shutter when accelerating. The truck currently has 39,000 miles. It seems like it’s a suspension problem.
Mfg Campaign: 11641025
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The truck shutter when accelerating. The truck currently has 39,000 miles. It seems like it’s a suspension problem.
Corrective Action:
The truck shutter when accelerating. The truck currently has 39,000 miles. It seems like it’s a suspension problem.
Additional Notes:
The truck shutter when accelerating. The truck currently has 39,000 miles. It seems like it’s a suspension problem.
Mfg Campaign: 11641025
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 12 volt battery keeps dying something keeps draining the battery down I've ha this vehicle to the dealership several times and I'am still having problems
Corrective Action:
The 12 volt battery keeps dying something keeps draining the battery down I've ha this vehicle to the dealership several times and I'am still having problems
Additional Notes:
The 12 volt battery keeps dying something keeps draining the battery down I've ha this vehicle to the dealership several times and I'am still having problems
Mfg Campaign: 11641075
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle continuously goes into battery saver mode. The battery appears to be undersized for the electrical needs. This could leave the driver stranded and disables all interior lighting,, locks and windows which poses a safety hazard.
Corrective Action:
Vehicle continuously goes into battery saver mode. The battery appears to be undersized for the electrical needs. This could leave the driver stranded and disables all interior lighting,, locks and windows which poses a safety hazard.
Additional Notes:
Vehicle continuously goes into battery saver mode. The battery appears to be undersized for the electrical needs. This could leave the driver stranded and disables all interior lighting,, locks and windows which poses a safety hazard.
Mfg Campaign: 11641211
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641224
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641224
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641224
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated that upon attempting to unlock the vehicle using the Ford Mobile App, the message that the remote function was not available because the battery was in Sleep Mode was displayed. The contact stated that days later, the vehicle was difficult to start and had to be jumpstarted. The vehicle was taken to the dealer several times. The dealer performed an unknown reprogramming on one occasion, and the dealer replaced the battery on another occasion; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated that upon attempting to unlock the vehicle using the Ford Mobile App, the message that the remote function was not available because the battery was in Sleep Mode was displayed. The contact stated that days later, the vehicle was difficult to start and had to be jumpstarted. The vehicle was taken to the dealer several times. The dealer performed an unknown reprogramming on one occasion, and the dealer replaced the battery on another occasion; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated that upon attempting to unlock the vehicle using the Ford Mobile App, the message that the remote function was not available because the battery was in Sleep Mode was displayed. The contact stated that days later, the vehicle was difficult to start and had to be jumpstarted. The vehicle was taken to the dealer several times. The dealer performed an unknown reprogramming on one occasion, and the dealer replaced the battery on another occasion; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11640717
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Last visit was 1/13/25. I am having constant 12 volt battery issues. I have been to Autonation Ford in Memphis 3 times. They take the battery out of my truck put it on a machine and charge it and tell me my bettery is fine every time. My truck will start and run fine for 2 or 3 weeks then i will have starting issues or battery saver issues. I cannot safely leave my house without a jumpstarter because this bad battery is in my truck.
Corrective Action:
Last visit was 1/13/25. I am having constant 12 volt battery issues. I have been to Autonation Ford in Memphis 3 times. They take the battery out of my truck put it on a machine and charge it and tell me my bettery is fine every time. My truck will start and run fine for 2 or 3 weeks then i will have starting issues or battery saver issues. I cannot safely leave my house without a jumpstarter because this bad battery is in my truck.
Additional Notes:
Last visit was 1/13/25. I am having constant 12 volt battery issues. I have been to Autonation Ford in Memphis 3 times. They take the battery out of my truck put it on a machine and charge it and tell me my bettery is fine every time. My truck will start and run fine for 2 or 3 weeks then i will have starting issues or battery saver issues. I cannot safely leave my house without a jumpstarter because this bad battery is in my truck.
Mfg Campaign: 11638553
Recall Date: Jan 25, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed, the taillight detached from the taillight housing. The contact stated that the taillights were set a quarter of an inch away from the housing and when the vehicle was driven over a bump, the taillights detached from the housing. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special program. The vehicle was not repaired or inspected by an independent mechanic or the dealer. The manufacturer was made aware of the failure and two cases were filed. The vehicle was taken to the dealer. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed, the taillight detached from the taillight housing. The contact stated that the taillights were set a quarter of an inch away from the housing and when the vehicle was driven over a bump, the taillights detached from the housing. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special program. The vehicle was not repaired or inspected by an independent mechanic or the dealer. The manufacturer was made aware of the failure and two cases were filed. The vehicle was taken to the dealer. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed, the taillight detached from the taillight housing. The contact stated that the taillights were set a quarter of an inch away from the housing and when the vehicle was driven over a bump, the taillights detached from the housing. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special program. The vehicle was not repaired or inspected by an independent mechanic or the dealer. The manufacturer was made aware of the failure and two cases were filed. The vehicle was taken to the dealer. The failure mileage was approximately 200.
Mfg Campaign: 11637970
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated the check warning engine light was illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the exhaust gas recirculation (EGR) valve sensor had failed. The sensor inside the valve failed due to condensation getting into the valve and short-circuiting the sensor. The EGR valve sensor had been replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated the check warning engine light was illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the exhaust gas recirculation (EGR) valve sensor had failed. The sensor inside the valve failed due to condensation getting into the valve and short-circuiting the sensor. The EGR valve sensor had been replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated the check warning engine light was illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the exhaust gas recirculation (EGR) valve sensor had failed. The sensor inside the valve failed due to condensation getting into the valve and short-circuiting the sensor. The EGR valve sensor had been replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 44,000.
Mfg Campaign: 11636494
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Possibly software. Vehicle door latch will not release on any of 4 doors. Tried fob and manual key. I am locked out of vehicle. A serious safety issue would arise if I were locked in the vehicle, especially in an accident.
Corrective Action:
Possibly software. Vehicle door latch will not release on any of 4 doors. Tried fob and manual key. I am locked out of vehicle. A serious safety issue would arise if I were locked in the vehicle, especially in an accident.
Additional Notes:
Possibly software. Vehicle door latch will not release on any of 4 doors. Tried fob and manual key. I am locked out of vehicle. A serious safety issue would arise if I were locked in the vehicle, especially in an accident.
Mfg Campaign: 11636203
Recall Date: Jan 16, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The CV axles have failed and cause my truck to shaking when accelerating.
Corrective Action:
The CV axles have failed and cause my truck to shaking when accelerating.
Additional Notes:
The CV axles have failed and cause my truck to shaking when accelerating.
Mfg Campaign: 11635986
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Car was shuddering and vibrating on acceleration brought to dealership and was told I needed front axles with 16k on odometer . It took over a month to get parts and the dealership was kind enough to give me a car while Parts came in. These new parts are Likely also faulty as the vibrations are starting again under acceleration .The car now has 29k I will be bringing the car in again soon for other recalls and repair but this shouldn’t be happening . Heaven knows what other damage is being done . We need a part redesign and a recall asap . Thanks
Corrective Action:
Car was shuddering and vibrating on acceleration brought to dealership and was told I needed front axles with 16k on odometer . It took over a month to get parts and the dealership was kind enough to give me a car while Parts came in. These new parts are Likely also faulty as the vibrations are starting again under acceleration .The car now has 29k I will be bringing the car in again soon for other recalls and repair but this shouldn’t be happening . Heaven knows what other damage is being done . We need a part redesign and a recall asap . Thanks
Additional Notes:
Car was shuddering and vibrating on acceleration brought to dealership and was told I needed front axles with 16k on odometer . It took over a month to get parts and the dealership was kind enough to give me a car while Parts came in. These new parts are Likely also faulty as the vibrations are starting again under acceleration .The car now has 29k I will be bringing the car in again soon for other recalls and repair but this shouldn’t be happening . Heaven knows what other damage is being done . We need a part redesign and a recall asap . Thanks
Mfg Campaign: 11635474
Recall Date: Jan 11, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 12 volt battery keeps going dead or puts the car in to sleep mode. Ive been to the dealers 7 times and they have replaced the battery twice . I only have 14000 miles on it. this has been going on for most of the time i have had it. there is no safety issue at this time, it just wont start.
Corrective Action:
The 12 volt battery keeps going dead or puts the car in to sleep mode. Ive been to the dealers 7 times and they have replaced the battery twice . I only have 14000 miles on it. this has been going on for most of the time i have had it. there is no safety issue at this time, it just wont start.
Additional Notes:
The 12 volt battery keeps going dead or puts the car in to sleep mode. Ive been to the dealers 7 times and they have replaced the battery twice . I only have 14000 miles on it. this has been going on for most of the time i have had it. there is no safety issue at this time, it just wont start.
Mfg Campaign: 11634860
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 12v battery keeps draining when the vehicle is not in use. It goes into “Deep Sleep” mode. Every time it goes into deep sleep mode I have to jump start it. I’ve taken it to the dealership and had the battery replaced just to have to go into deep sleep mode a three days later.j
Corrective Action:
The 12v battery keeps draining when the vehicle is not in use. It goes into “Deep Sleep” mode. Every time it goes into deep sleep mode I have to jump start it. I’ve taken it to the dealership and had the battery replaced just to have to go into deep sleep mode a three days later.j
Additional Notes:
The 12v battery keeps draining when the vehicle is not in use. It goes into “Deep Sleep” mode. Every time it goes into deep sleep mode I have to jump start it. I’ve taken it to the dealership and had the battery replaced just to have to go into deep sleep mode a three days later.j
Mfg Campaign: 11634243
Recall Date: Jan 5, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury