Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S06
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S40
Recall Date: Oct 26, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C13
Recall Date: Oct 26, 2015
Consumer Complaints
456 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch light up as if heater should be on. The burning could have led to fire in passenger compartment of vehicle. I have not taken the vehicle in to have this serviced. I inspected the wiring harness and the “M” pin is clearly burnt (I have photos). There were no warning lights. I can press switch to turn on seat heater and the lights turn on as if the seat heater were working, but no heat.
Corrective Action:
I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch light up as if heater should be on. The burning could have led to fire in passenger compartment of vehicle. I have not taken the vehicle in to have this serviced. I inspected the wiring harness and the “M” pin is clearly burnt (I have photos). There were no warning lights. I can press switch to turn on seat heater and the lights turn on as if the seat heater were working, but no heat.
Additional Notes:
I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch light up as if heater should be on. The burning could have led to fire in passenger compartment of vehicle. I have not taken the vehicle in to have this serviced. I inspected the wiring harness and the “M” pin is clearly burnt (I have photos). There were no warning lights. I can press switch to turn on seat heater and the lights turn on as if the seat heater were working, but no heat.
Mfg Campaign: 11455436
Recall Date: Mar 6, 2022
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch light up as if heater should be on. The burning could have led to fire in passenger compartment of vehicle. I have not taken the vehicle in to have this serviced. I inspected the wiring harness and the “M” pin is clearly burnt (I have photos). There were no warning lights. I can press switch to turn on seat heater and the lights turn on as if the seat heater were working, but no heat.
Corrective Action:
I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch light up as if heater should be on. The burning could have led to fire in passenger compartment of vehicle. I have not taken the vehicle in to have this serviced. I inspected the wiring harness and the “M” pin is clearly burnt (I have photos). There were no warning lights. I can press switch to turn on seat heater and the lights turn on as if the seat heater were working, but no heat.
Additional Notes:
I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch light up as if heater should be on. The burning could have led to fire in passenger compartment of vehicle. I have not taken the vehicle in to have this serviced. I inspected the wiring harness and the “M” pin is clearly burnt (I have photos). There were no warning lights. I can press switch to turn on seat heater and the lights turn on as if the seat heater were working, but no heat.
Mfg Campaign: 11455436
Recall Date: Mar 6, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Periodically when shifting from 2nd to 3rd gear, with manual transmission, I am unable to engage 3rd gear, like I am locked out of 3rd gear. My safety (and vehicles around me) is at risk because I am unable to continue accelerating and have to either go back to 2nd gear or into 4th gear. This problem has not been addressed at service center as it is intermittent. I have had this happen dozens of times. There is no warning when this happens.
Corrective Action:
Periodically when shifting from 2nd to 3rd gear, with manual transmission, I am unable to engage 3rd gear, like I am locked out of 3rd gear. My safety (and vehicles around me) is at risk because I am unable to continue accelerating and have to either go back to 2nd gear or into 4th gear. This problem has not been addressed at service center as it is intermittent. I have had this happen dozens of times. There is no warning when this happens.
Additional Notes:
Periodically when shifting from 2nd to 3rd gear, with manual transmission, I am unable to engage 3rd gear, like I am locked out of 3rd gear. My safety (and vehicles around me) is at risk because I am unable to continue accelerating and have to either go back to 2nd gear or into 4th gear. This problem has not been addressed at service center as it is intermittent. I have had this happen dozens of times. There is no warning when this happens.
Mfg Campaign: 11455438
Recall Date: Mar 6, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The bolts on engine valve cover come loose and back out over time causing the engine to leak oil
Corrective Action:
The bolts on engine valve cover come loose and back out over time causing the engine to leak oil
Additional Notes:
The bolts on engine valve cover come loose and back out over time causing the engine to leak oil
Mfg Campaign: 11453509
Recall Date: Feb 22, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
25 mph mild frontal collision caused a fire to start in the door panel as identified by the driver and the fire dept. The fire caused a majority of the cabin to burn and the vehicle to become a total loss in under a minute. Front airbags deployed but not side airbags. Electrical system in left door possibly malfunctioned causing a fire, evident by the fire reigniting every time the fire fighter ceased using the fire extinguisher. Driver was right next to the damaged electrical and was almost hurt by the fire, almost resulting in severe burns or death to the driver had they not escaped the cabin a few seconds before ignition. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps or messages prior to the failure.
Corrective Action:
25 mph mild frontal collision caused a fire to start in the door panel as identified by the driver and the fire dept. The fire caused a majority of the cabin to burn and the vehicle to become a total loss in under a minute. Front airbags deployed but not side airbags. Electrical system in left door possibly malfunctioned causing a fire, evident by the fire reigniting every time the fire fighter ceased using the fire extinguisher. Driver was right next to the damaged electrical and was almost hurt by the fire, almost resulting in severe burns or death to the driver had they not escaped the cabin a few seconds before ignition. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps or messages prior to the failure.
Additional Notes:
25 mph mild frontal collision caused a fire to start in the door panel as identified by the driver and the fire dept. The fire caused a majority of the cabin to burn and the vehicle to become a total loss in under a minute. Front airbags deployed but not side airbags. Electrical system in left door possibly malfunctioned causing a fire, evident by the fire reigniting every time the fire fighter ceased using the fire extinguisher. Driver was right next to the damaged electrical and was almost hurt by the fire, almost resulting in severe burns or death to the driver had they not escaped the cabin a few seconds before ignition. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps or messages prior to the failure.
Mfg Campaign: 11452167
Recall Date: Feb 15, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
25 mph mild frontal collision caused a fire to start in the door panel as identified by the driver and the fire dept. The fire caused a majority of the cabin to burn and the vehicle to become a total loss in under a minute. Front airbags deployed but not side airbags. Electrical system in left door possibly malfunctioned causing a fire, evident by the fire reigniting every time the fire fighter ceased using the fire extinguisher. Driver was right next to the damaged electrical and was almost hurt by the fire, almost resulting in severe burns or death to the driver had they not escaped the cabin a few seconds before ignition. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps or messages prior to the failure.
Corrective Action:
25 mph mild frontal collision caused a fire to start in the door panel as identified by the driver and the fire dept. The fire caused a majority of the cabin to burn and the vehicle to become a total loss in under a minute. Front airbags deployed but not side airbags. Electrical system in left door possibly malfunctioned causing a fire, evident by the fire reigniting every time the fire fighter ceased using the fire extinguisher. Driver was right next to the damaged electrical and was almost hurt by the fire, almost resulting in severe burns or death to the driver had they not escaped the cabin a few seconds before ignition. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps or messages prior to the failure.
Additional Notes:
25 mph mild frontal collision caused a fire to start in the door panel as identified by the driver and the fire dept. The fire caused a majority of the cabin to burn and the vehicle to become a total loss in under a minute. Front airbags deployed but not side airbags. Electrical system in left door possibly malfunctioned causing a fire, evident by the fire reigniting every time the fire fighter ceased using the fire extinguisher. Driver was right next to the damaged electrical and was almost hurt by the fire, almost resulting in severe burns or death to the driver had they not escaped the cabin a few seconds before ignition. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps or messages prior to the failure.
Mfg Campaign: 11452167
Recall Date: Feb 15, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Around September of 2021 the backup camera on my 2016 Ford Mustang convertible began to fail to show a viewable image. After visiting a dealer who wanted $500 to replace the camera, I watched this video from a Ford Master Mechanic to realize my problem (https://www.youtube.com/watch?v=71Onbo8PgrY). Upon examination, I discovered that there were two zip ties, one in the trunk and the other at the body, severely restraining the free movement of the wiring as the trunk open/close. I clipped those zip ties and then carefully opened the wiring cover at the junction of the trunk and body. Several of the wires in the harness, including a coaxial cable, showed stripping of the wire's plastic cover and wire damage from the severe constraint caused by the tie's compression. This is clearly a factory manufacturing error and should be recalled for replacement or repair.
Corrective Action:
Around September of 2021 the backup camera on my 2016 Ford Mustang convertible began to fail to show a viewable image. After visiting a dealer who wanted $500 to replace the camera, I watched this video from a Ford Master Mechanic to realize my problem (https://www.youtube.com/watch?v=71Onbo8PgrY). Upon examination, I discovered that there were two zip ties, one in the trunk and the other at the body, severely restraining the free movement of the wiring as the trunk open/close. I clipped those zip ties and then carefully opened the wiring cover at the junction of the trunk and body. Several of the wires in the harness, including a coaxial cable, showed stripping of the wire's plastic cover and wire damage from the severe constraint caused by the tie's compression. This is clearly a factory manufacturing error and should be recalled for replacement or repair.
Additional Notes:
Around September of 2021 the backup camera on my 2016 Ford Mustang convertible began to fail to show a viewable image. After visiting a dealer who wanted $500 to replace the camera, I watched this video from a Ford Master Mechanic to realize my problem (https://www.youtube.com/watch?v=71Onbo8PgrY). Upon examination, I discovered that there were two zip ties, one in the trunk and the other at the body, severely restraining the free movement of the wiring as the trunk open/close. I clipped those zip ties and then carefully opened the wiring cover at the junction of the trunk and body. Several of the wires in the harness, including a coaxial cable, showed stripping of the wire's plastic cover and wire damage from the severe constraint caused by the tie's compression. This is clearly a factory manufacturing error and should be recalled for replacement or repair.
Mfg Campaign: 11449105
Recall Date: Jan 27, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
Many times, the passenger door has unlocked and opened while the vehicle was in motion. The door ajar light will come on and it happens without warning at various speeds. I am the original owner and the car has approximately 28,000 miles.
Corrective Action:
Many times, the passenger door has unlocked and opened while the vehicle was in motion. The door ajar light will come on and it happens without warning at various speeds. I am the original owner and the car has approximately 28,000 miles.
Additional Notes:
Many times, the passenger door has unlocked and opened while the vehicle was in motion. The door ajar light will come on and it happens without warning at various speeds. I am the original owner and the car has approximately 28,000 miles.
Mfg Campaign: 11448088
Recall Date: Jan 19, 2022
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Many times, the passenger door has unlocked and opened while the vehicle was in motion. The door ajar light will come on and it happens without warning at various speeds. I am the original owner and the car has approximately 28,000 miles.
Corrective Action:
Many times, the passenger door has unlocked and opened while the vehicle was in motion. The door ajar light will come on and it happens without warning at various speeds. I am the original owner and the car has approximately 28,000 miles.
Additional Notes:
Many times, the passenger door has unlocked and opened while the vehicle was in motion. The door ajar light will come on and it happens without warning at various speeds. I am the original owner and the car has approximately 28,000 miles.
Mfg Campaign: 11448088
Recall Date: Jan 19, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip "door ajar" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph. The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years. Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on Ford police fleet cars. I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty but if I wanted to pay they would do whatever I wanted them to do.
Corrective Action:
I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip "door ajar" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph. The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years. Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on Ford police fleet cars. I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty but if I wanted to pay they would do whatever I wanted them to do.
Additional Notes:
I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip "door ajar" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph. The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years. Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on Ford police fleet cars. I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty but if I wanted to pay they would do whatever I wanted them to do.
Mfg Campaign: 11447545
Recall Date: Jan 14, 2022
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip "door ajar" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph. The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years. Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on Ford police fleet cars. I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty but if I wanted to pay they would do whatever I wanted them to do.
Corrective Action:
I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip "door ajar" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph. The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years. Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on Ford police fleet cars. I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty but if I wanted to pay they would do whatever I wanted them to do.
Additional Notes:
I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip "door ajar" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph. The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years. Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on Ford police fleet cars. I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty but if I wanted to pay they would do whatever I wanted them to do.
Mfg Campaign: 11447545
Recall Date: Jan 14, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purchased the car around 40k miles. Did all the maintenance required for 3-4 years with it now at 98k miles. On the evening near Christmas eve as i was at the red light making a right turn i heard clank from the bottom of my engine, then metal pieces were falling off to the ground. Smoke was coming out from the engine, with the oil pressure illuminating light on. I pulled over to see a trail of oil, while looking under I saw a big whole on the bottom of the engine block. Good thing it didn't happened when I was driving at a higher speed and I was by myself vs having my kids with me. Geico would not cover my blown engine, and ford knows this is a known issue referring to "Ecoboom" but i no longer have warranty with them. Car has been sitting at the shop pending 6500 to have the engine replaced. With covid times we are living in right now i dont know what else to do.
Corrective Action:
Purchased the car around 40k miles. Did all the maintenance required for 3-4 years with it now at 98k miles. On the evening near Christmas eve as i was at the red light making a right turn i heard clank from the bottom of my engine, then metal pieces were falling off to the ground. Smoke was coming out from the engine, with the oil pressure illuminating light on. I pulled over to see a trail of oil, while looking under I saw a big whole on the bottom of the engine block. Good thing it didn't happened when I was driving at a higher speed and I was by myself vs having my kids with me. Geico would not cover my blown engine, and ford knows this is a known issue referring to "Ecoboom" but i no longer have warranty with them. Car has been sitting at the shop pending 6500 to have the engine replaced. With covid times we are living in right now i dont know what else to do.
Additional Notes:
Purchased the car around 40k miles. Did all the maintenance required for 3-4 years with it now at 98k miles. On the evening near Christmas eve as i was at the red light making a right turn i heard clank from the bottom of my engine, then metal pieces were falling off to the ground. Smoke was coming out from the engine, with the oil pressure illuminating light on. I pulled over to see a trail of oil, while looking under I saw a big whole on the bottom of the engine block. Good thing it didn't happened when I was driving at a higher speed and I was by myself vs having my kids with me. Geico would not cover my blown engine, and ford knows this is a known issue referring to "Ecoboom" but i no longer have warranty with them. Car has been sitting at the shop pending 6500 to have the engine replaced. With covid times we are living in right now i dont know what else to do.
Mfg Campaign: 11445616
Recall Date: Dec 30, 2021
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Steering wheel airbag did not deploy in a high speed crash. The knee airbag DID deploy. My daughter was in an accident with another vehicle. The other vehicle was traveling about 40 mph. It was a very high impact crash that launched by daughters car about 30 feet. The steering wheel airbag did not deploy. As a result my daughter hit her and and received a severe concussion. She was wearing a seat belt. The vehicle is in the process of being classified as "totaled" by insurance company but they have not inspected the specific airbag issue. There were no warning lamps or messages indicating the airbag was non-functional.
Corrective Action:
Steering wheel airbag did not deploy in a high speed crash. The knee airbag DID deploy. My daughter was in an accident with another vehicle. The other vehicle was traveling about 40 mph. It was a very high impact crash that launched by daughters car about 30 feet. The steering wheel airbag did not deploy. As a result my daughter hit her and and received a severe concussion. She was wearing a seat belt. The vehicle is in the process of being classified as "totaled" by insurance company but they have not inspected the specific airbag issue. There were no warning lamps or messages indicating the airbag was non-functional.
Additional Notes:
Steering wheel airbag did not deploy in a high speed crash. The knee airbag DID deploy. My daughter was in an accident with another vehicle. The other vehicle was traveling about 40 mph. It was a very high impact crash that launched by daughters car about 30 feet. The steering wheel airbag did not deploy. As a result my daughter hit her and and received a severe concussion. She was wearing a seat belt. The vehicle is in the process of being classified as "totaled" by insurance company but they have not inspected the specific airbag issue. There were no warning lamps or messages indicating the airbag was non-functional.
Mfg Campaign: 11443691
Recall Date: Dec 13, 2021
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Right rear turn signals and break lights occasionally fail to work. Turning the car off and on 3-4 times temporarily resolved the issue but eventually this temporary fix failed and I was told the entire rear tail light assembly would need to be replaced. An alternative to this total replacement might be found in Ford Special Service Message 47429 where Ford will reprogram the body control module which supposedly corrects the issue.
Corrective Action:
Right rear turn signals and break lights occasionally fail to work. Turning the car off and on 3-4 times temporarily resolved the issue but eventually this temporary fix failed and I was told the entire rear tail light assembly would need to be replaced. An alternative to this total replacement might be found in Ford Special Service Message 47429 where Ford will reprogram the body control module which supposedly corrects the issue.
Additional Notes:
Right rear turn signals and break lights occasionally fail to work. Turning the car off and on 3-4 times temporarily resolved the issue but eventually this temporary fix failed and I was told the entire rear tail light assembly would need to be replaced. An alternative to this total replacement might be found in Ford Special Service Message 47429 where Ford will reprogram the body control module which supposedly corrects the issue.
Mfg Campaign: 11442073
Recall Date: Nov 30, 2021
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the driver’s side door would unlock without warning. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000. It is both driver's side and passenger side door that would open not unlock. It would open into the second stage. Happens regularly and at different speeds on different road conditions.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the driver’s side door would unlock without warning. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000. It is both driver's side and passenger side door that would open not unlock. It would open into the second stage. Happens regularly and at different speeds on different road conditions.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the driver’s side door would unlock without warning. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000. It is both driver's side and passenger side door that would open not unlock. It would open into the second stage. Happens regularly and at different speeds on different road conditions.
Mfg Campaign: 11439699
Recall Date: Nov 8, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have had my 2016 mustang for 5 years already with 29k miles , my warrantee has expired. I recently notice I had check engine light for P0456 Evaporative Emission Leak. I took the car to get smoke test by my local shop mechanic and it came that there fuel vapor coming out of capless filler neck,since every ford model after 2013 don't have gas cap nomore I would have to replace the whole gas filler pipe which is around $500 for part and labor. In other cars you can just change gas cap for 20$ buh since in my case my car doesn't have gas cap i would have to replace the whole gas pipe filler and ford doesnt offer any gas cap for my car. I feel like if i do change my gas filler pipe , mabey couple years from now it's gona start giving same check engine problem. I also feel safety concern i do live in Arizona where gets really hot and with fuel vapor coming out capless filler it might cost a fire. I have 3year daughter that likes to ride in my mustang but i don't let her intill this gets fix i don't want her smelling gas . Im hoping with this recall ford can fix the issue and work on better design and or make a gas cap to fix evap leak without having to spend hundreds of dollards.thank you
Corrective Action:
I have had my 2016 mustang for 5 years already with 29k miles , my warrantee has expired. I recently notice I had check engine light for P0456 Evaporative Emission Leak. I took the car to get smoke test by my local shop mechanic and it came that there fuel vapor coming out of capless filler neck,since every ford model after 2013 don't have gas cap nomore I would have to replace the whole gas filler pipe which is around $500 for part and labor. In other cars you can just change gas cap for 20$ buh since in my case my car doesn't have gas cap i would have to replace the whole gas pipe filler and ford doesnt offer any gas cap for my car. I feel like if i do change my gas filler pipe , mabey couple years from now it's gona start giving same check engine problem. I also feel safety concern i do live in Arizona where gets really hot and with fuel vapor coming out capless filler it might cost a fire. I have 3year daughter that likes to ride in my mustang but i don't let her intill this gets fix i don't want her smelling gas . Im hoping with this recall ford can fix the issue and work on better design and or make a gas cap to fix evap leak without having to spend hundreds of dollards.thank you
Additional Notes:
I have had my 2016 mustang for 5 years already with 29k miles , my warrantee has expired. I recently notice I had check engine light for P0456 Evaporative Emission Leak. I took the car to get smoke test by my local shop mechanic and it came that there fuel vapor coming out of capless filler neck,since every ford model after 2013 don't have gas cap nomore I would have to replace the whole gas filler pipe which is around $500 for part and labor. In other cars you can just change gas cap for 20$ buh since in my case my car doesn't have gas cap i would have to replace the whole gas pipe filler and ford doesnt offer any gas cap for my car. I feel like if i do change my gas filler pipe , mabey couple years from now it's gona start giving same check engine problem. I also feel safety concern i do live in Arizona where gets really hot and with fuel vapor coming out capless filler it might cost a fire. I have 3year daughter that likes to ride in my mustang but i don't let her intill this gets fix i don't want her smelling gas . Im hoping with this recall ford can fix the issue and work on better design and or make a gas cap to fix evap leak without having to spend hundreds of dollards.thank you
Mfg Campaign: 11438585
Recall Date: Oct 29, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Corrective Action:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Additional Notes:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Mfg Campaign: 11437913
Recall Date: Oct 23, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Corrective Action:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Additional Notes:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Mfg Campaign: 11437913
Recall Date: Oct 23, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Corrective Action:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Additional Notes:
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Mfg Campaign: 11437913
Recall Date: Oct 23, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine threw a rod and damaged several pistons. Car has only 86,000 miles on it. Routine maintenance was done on schedule. No warning lights or symptoms were present before the incident. This will now require a full engine replacement. The incident happened while driving causing a major loss of power and eventually the inability to safely get my vehicle out of traffic. My car is still sitting at my mechanic and is available for inspection. It was only diagnosed and no repairs have been performed. The current COVID situation has made it impossible to even secure a replacement engine. Ford should be held accountable based on the number of related issues reported. I’m now paying on a car I can’t drive or repair l.
Corrective Action:
Engine threw a rod and damaged several pistons. Car has only 86,000 miles on it. Routine maintenance was done on schedule. No warning lights or symptoms were present before the incident. This will now require a full engine replacement. The incident happened while driving causing a major loss of power and eventually the inability to safely get my vehicle out of traffic. My car is still sitting at my mechanic and is available for inspection. It was only diagnosed and no repairs have been performed. The current COVID situation has made it impossible to even secure a replacement engine. Ford should be held accountable based on the number of related issues reported. I’m now paying on a car I can’t drive or repair l.
Additional Notes:
Engine threw a rod and damaged several pistons. Car has only 86,000 miles on it. Routine maintenance was done on schedule. No warning lights or symptoms were present before the incident. This will now require a full engine replacement. The incident happened while driving causing a major loss of power and eventually the inability to safely get my vehicle out of traffic. My car is still sitting at my mechanic and is available for inspection. It was only diagnosed and no repairs have been performed. The current COVID situation has made it impossible to even secure a replacement engine. Ford should be held accountable based on the number of related issues reported. I’m now paying on a car I can’t drive or repair l.
Mfg Campaign: 11436208
Recall Date: Oct 10, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury