Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S06
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S40
Recall Date: Oct 26, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C13
Recall Date: Oct 26, 2015
Consumer Complaints
456 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Clutch pedal failed. Welds broke away from break clutch housing. Resulting in the inability to disengage transmission. I was forced to use the breaks to stall the vehicle. Towed to repair shop. Replacement part was not available. Had the shop weld clutch pedal back to the assembly. See pictures.
Corrective Action:
Clutch pedal failed. Welds broke away from break clutch housing. Resulting in the inability to disengage transmission. I was forced to use the breaks to stall the vehicle. Towed to repair shop. Replacement part was not available. Had the shop weld clutch pedal back to the assembly. See pictures.
Additional Notes:
Clutch pedal failed. Welds broke away from break clutch housing. Resulting in the inability to disengage transmission. I was forced to use the breaks to stall the vehicle. Towed to repair shop. Replacement part was not available. Had the shop weld clutch pedal back to the assembly. See pictures.
Mfg Campaign: 11433033
Recall Date: Sep 15, 2021
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The vehicle is having the same issues as the 2015 and 2017 models. The passenger door will unlock and unlatch by itself while driving. Luckily the 4 times it has happened it has been while driving in a straight path and not going on a turn in which the door could fully open and cause an accident or someone or something to fall out of vehicle. In Looking at the 2015/2017 recalls, Ford is replacing the "Pawl spring tab" My vehicle thereby fails to comply with the requirements (FMVSS) 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. Unfortunately there are no recalls at the moment.
Corrective Action:
The vehicle is having the same issues as the 2015 and 2017 models. The passenger door will unlock and unlatch by itself while driving. Luckily the 4 times it has happened it has been while driving in a straight path and not going on a turn in which the door could fully open and cause an accident or someone or something to fall out of vehicle. In Looking at the 2015/2017 recalls, Ford is replacing the "Pawl spring tab" My vehicle thereby fails to comply with the requirements (FMVSS) 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. Unfortunately there are no recalls at the moment.
Additional Notes:
The vehicle is having the same issues as the 2015 and 2017 models. The passenger door will unlock and unlatch by itself while driving. Luckily the 4 times it has happened it has been while driving in a straight path and not going on a turn in which the door could fully open and cause an accident or someone or something to fall out of vehicle. In Looking at the 2015/2017 recalls, Ford is replacing the "Pawl spring tab" My vehicle thereby fails to comply with the requirements (FMVSS) 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. Unfortunately there are no recalls at the moment.
Mfg Campaign: 11431497
Recall Date: Sep 2, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn’t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
Corrective Action:
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn’t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
Additional Notes:
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn’t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
Mfg Campaign: 11428917
Recall Date: Aug 13, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn’t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
Corrective Action:
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn’t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
Additional Notes:
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn’t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
Mfg Campaign: 11428917
Recall Date: Aug 13, 2021
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the passenger and driver’s side doors would open inadvertently even though the doors were locked. The dealer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the passenger and driver’s side doors would open inadvertently even though the doors were locked. The dealer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the passenger and driver’s side doors would open inadvertently even though the doors were locked. The dealer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The failure mileage was 85,000.
Mfg Campaign: 11427041
Recall Date: Jul 29, 2021
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Passenger door opens randomly while driving at highway speeds. Lights come on door unlatched and opens. Even when no one is in the passenger seat.
Corrective Action:
Passenger door opens randomly while driving at highway speeds. Lights come on door unlatched and opens. Even when no one is in the passenger seat.
Additional Notes:
Passenger door opens randomly while driving at highway speeds. Lights come on door unlatched and opens. Even when no one is in the passenger seat.
Mfg Campaign: 11423974
Recall Date: Jul 8, 2021
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
Seat heater and cooler no longer working. Problem looks like the module burned the connector. Plastic female end is burnt black and the plastic is melted. Concerned that this is a fire safety issue
Corrective Action:
Seat heater and cooler no longer working. Problem looks like the module burned the connector. Plastic female end is burnt black and the plastic is melted. Concerned that this is a fire safety issue
Additional Notes:
Seat heater and cooler no longer working. Problem looks like the module burned the connector. Plastic female end is burnt black and the plastic is melted. Concerned that this is a fire safety issue
Mfg Campaign: 11422857
Recall Date: Jun 29, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Consistent failure of mustang air conditioning evaporator consistent with Ford TSB18-2256. Evaporator has failed 3 times, leading to at least one A/C compressor replacement. Failed evaporators are not available. Vehicle has less the 40k miles. It is unsafe for driver during extremely hot days. The problem has been reproduced and serviced by ford dealerships. There were no major symptoms prior to failure. Just slowly degrading AC performance.
Corrective Action:
Consistent failure of mustang air conditioning evaporator consistent with Ford TSB18-2256. Evaporator has failed 3 times, leading to at least one A/C compressor replacement. Failed evaporators are not available. Vehicle has less the 40k miles. It is unsafe for driver during extremely hot days. The problem has been reproduced and serviced by ford dealerships. There were no major symptoms prior to failure. Just slowly degrading AC performance.
Additional Notes:
Consistent failure of mustang air conditioning evaporator consistent with Ford TSB18-2256. Evaporator has failed 3 times, leading to at least one A/C compressor replacement. Failed evaporators are not available. Vehicle has less the 40k miles. It is unsafe for driver during extremely hot days. The problem has been reproduced and serviced by ford dealerships. There were no major symptoms prior to failure. Just slowly degrading AC performance.
Mfg Campaign: 11418791
Recall Date: May 27, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Random smell of burning electrical wiring soo strong I thought the car was catching fire, I had to pull over and check for smoke but didn’t find any. A few days later I realized the heated seats stopped working… did some Research and found the plug connector underneath the passenger seat melted.
Corrective Action:
Random smell of burning electrical wiring soo strong I thought the car was catching fire, I had to pull over and check for smoke but didn’t find any. A few days later I realized the heated seats stopped working… did some Research and found the plug connector underneath the passenger seat melted.
Additional Notes:
Random smell of burning electrical wiring soo strong I thought the car was catching fire, I had to pull over and check for smoke but didn’t find any. A few days later I realized the heated seats stopped working… did some Research and found the plug connector underneath the passenger seat melted.
Mfg Campaign: 11418798
Recall Date: May 27, 2021
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard an unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger’s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard an unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger’s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard an unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger’s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.
Mfg Campaign: 11417973
Recall Date: May 20, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DOORS OPEN FLYING WHILE VEHICLE IS IN MOTION
Corrective Action:
DOORS OPEN FLYING WHILE VEHICLE IS IN MOTION
Additional Notes:
DOORS OPEN FLYING WHILE VEHICLE IS IN MOTION
Mfg Campaign: 11413237
Recall Date: Apr 21, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE REAR CAMERA HAS GONE OFF AND ON FOR MONTHS NOW IT DOES NOT WORK AT ALL..THE DEALERSHIP HAS TOLD ME THERE HAVE BEEN MANY WITH THIS PROBLEM THE HARNESS IN THE TRUNK GOES UP AND DOWN WITH THE OPENING AND CLOSING OF THE TRUNK CREATING STRAIN ON THE WIRES CAUSING CAMERA FAILURE.. DEALERSHIP WANTS 1000 TO FIX THIS AND MY CAR HAS 32000 MILES ON IT THE EMERGENCY BREAK STICKS BECAUSE THE SLEVING AROUND IT GETS STUCK NOT ALLOWING THE RELEASE OF THE BREAK
Corrective Action:
THE REAR CAMERA HAS GONE OFF AND ON FOR MONTHS NOW IT DOES NOT WORK AT ALL..THE DEALERSHIP HAS TOLD ME THERE HAVE BEEN MANY WITH THIS PROBLEM THE HARNESS IN THE TRUNK GOES UP AND DOWN WITH THE OPENING AND CLOSING OF THE TRUNK CREATING STRAIN ON THE WIRES CAUSING CAMERA FAILURE.. DEALERSHIP WANTS 1000 TO FIX THIS AND MY CAR HAS 32000 MILES ON IT THE EMERGENCY BREAK STICKS BECAUSE THE SLEVING AROUND IT GETS STUCK NOT ALLOWING THE RELEASE OF THE BREAK
Additional Notes:
THE REAR CAMERA HAS GONE OFF AND ON FOR MONTHS NOW IT DOES NOT WORK AT ALL..THE DEALERSHIP HAS TOLD ME THERE HAVE BEEN MANY WITH THIS PROBLEM THE HARNESS IN THE TRUNK GOES UP AND DOWN WITH THE OPENING AND CLOSING OF THE TRUNK CREATING STRAIN ON THE WIRES CAUSING CAMERA FAILURE.. DEALERSHIP WANTS 1000 TO FIX THIS AND MY CAR HAS 32000 MILES ON IT THE EMERGENCY BREAK STICKS BECAUSE THE SLEVING AROUND IT GETS STUCK NOT ALLOWING THE RELEASE OF THE BREAK
Mfg Campaign: 11413132
Recall Date: Apr 20, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR CAMERA HAS GONE OFF AND ON FOR MONTHS NOW IT DOES NOT WORK AT ALL..THE DEALERSHIP HAS TOLD ME THERE HAVE BEEN MANY WITH THIS PROBLEM THE HARNESS IN THE TRUNK GOES UP AND DOWN WITH THE OPENING AND CLOSING OF THE TRUNK CREATING STRAIN ON THE WIRES CAUSING CAMERA FAILURE.. DEALERSHIP WANTS 1000 TO FIX THIS AND MY CAR HAS 32000 MILES ON IT THE EMERGENCY BREAK STICKS BECAUSE THE SLEVING AROUND IT GETS STUCK NOT ALLOWING THE RELEASE OF THE BREAK
Corrective Action:
THE REAR CAMERA HAS GONE OFF AND ON FOR MONTHS NOW IT DOES NOT WORK AT ALL..THE DEALERSHIP HAS TOLD ME THERE HAVE BEEN MANY WITH THIS PROBLEM THE HARNESS IN THE TRUNK GOES UP AND DOWN WITH THE OPENING AND CLOSING OF THE TRUNK CREATING STRAIN ON THE WIRES CAUSING CAMERA FAILURE.. DEALERSHIP WANTS 1000 TO FIX THIS AND MY CAR HAS 32000 MILES ON IT THE EMERGENCY BREAK STICKS BECAUSE THE SLEVING AROUND IT GETS STUCK NOT ALLOWING THE RELEASE OF THE BREAK
Additional Notes:
THE REAR CAMERA HAS GONE OFF AND ON FOR MONTHS NOW IT DOES NOT WORK AT ALL..THE DEALERSHIP HAS TOLD ME THERE HAVE BEEN MANY WITH THIS PROBLEM THE HARNESS IN THE TRUNK GOES UP AND DOWN WITH THE OPENING AND CLOSING OF THE TRUNK CREATING STRAIN ON THE WIRES CAUSING CAMERA FAILURE.. DEALERSHIP WANTS 1000 TO FIX THIS AND MY CAR HAS 32000 MILES ON IT THE EMERGENCY BREAK STICKS BECAUSE THE SLEVING AROUND IT GETS STUCK NOT ALLOWING THE RELEASE OF THE BREAK
Mfg Campaign: 11413132
Recall Date: Apr 20, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT
Corrective Action:
THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT
Additional Notes:
THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT
Mfg Campaign: 11407441
Recall Date: Apr 10, 2021
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT
Corrective Action:
THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT
Additional Notes:
THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT
Mfg Campaign: 11407441
Recall Date: Apr 10, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HEATED AND COOLED SEATS STOPPED WORKING. I CHECKED SOME FORUMS AND FOUND OUT IT WAS A VERY COMMON PROBLEM. THIS PIN FOR THE GROUND ON THE WIRE ASSEMBLY THAT CONTROLS THE SEAT IS THE ONLY ONE, AND IT IS COMMON FOR IT TO COMPLETELY BURN OUT AS SEEN IN THE PICTURE. AS IT'S IN THE CABIN, UNDERNEATH THE PASSENGER SEAT, IT IS VERY DANGEROUS FOR IT TO BE BURNING THIS WAY.
Corrective Action:
HEATED AND COOLED SEATS STOPPED WORKING. I CHECKED SOME FORUMS AND FOUND OUT IT WAS A VERY COMMON PROBLEM. THIS PIN FOR THE GROUND ON THE WIRE ASSEMBLY THAT CONTROLS THE SEAT IS THE ONLY ONE, AND IT IS COMMON FOR IT TO COMPLETELY BURN OUT AS SEEN IN THE PICTURE. AS IT'S IN THE CABIN, UNDERNEATH THE PASSENGER SEAT, IT IS VERY DANGEROUS FOR IT TO BE BURNING THIS WAY.
Additional Notes:
HEATED AND COOLED SEATS STOPPED WORKING. I CHECKED SOME FORUMS AND FOUND OUT IT WAS A VERY COMMON PROBLEM. THIS PIN FOR THE GROUND ON THE WIRE ASSEMBLY THAT CONTROLS THE SEAT IS THE ONLY ONE, AND IT IS COMMON FOR IT TO COMPLETELY BURN OUT AS SEEN IN THE PICTURE. AS IT'S IN THE CABIN, UNDERNEATH THE PASSENGER SEAT, IT IS VERY DANGEROUS FOR IT TO BE BURNING THIS WAY.
Mfg Campaign: 11403943
Recall Date: Mar 19, 2021
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
HEATED AND COOLED SEATS STOPPED WORKING. I CHECKED SOME FORUMS AND FOUND OUT IT WAS A VERY COMMON PROBLEM. THIS PIN FOR THE GROUND ON THE WIRE ASSEMBLY THAT CONTROLS THE SEAT IS THE ONLY ONE, AND IT IS COMMON FOR IT TO COMPLETELY BURN OUT AS SEEN IN THE PICTURE. AS IT'S IN THE CABIN, UNDERNEATH THE PASSENGER SEAT, IT IS VERY DANGEROUS FOR IT TO BE BURNING THIS WAY.
Corrective Action:
HEATED AND COOLED SEATS STOPPED WORKING. I CHECKED SOME FORUMS AND FOUND OUT IT WAS A VERY COMMON PROBLEM. THIS PIN FOR THE GROUND ON THE WIRE ASSEMBLY THAT CONTROLS THE SEAT IS THE ONLY ONE, AND IT IS COMMON FOR IT TO COMPLETELY BURN OUT AS SEEN IN THE PICTURE. AS IT'S IN THE CABIN, UNDERNEATH THE PASSENGER SEAT, IT IS VERY DANGEROUS FOR IT TO BE BURNING THIS WAY.
Additional Notes:
HEATED AND COOLED SEATS STOPPED WORKING. I CHECKED SOME FORUMS AND FOUND OUT IT WAS A VERY COMMON PROBLEM. THIS PIN FOR THE GROUND ON THE WIRE ASSEMBLY THAT CONTROLS THE SEAT IS THE ONLY ONE, AND IT IS COMMON FOR IT TO COMPLETELY BURN OUT AS SEEN IN THE PICTURE. AS IT'S IN THE CABIN, UNDERNEATH THE PASSENGER SEAT, IT IS VERY DANGEROUS FOR IT TO BE BURNING THIS WAY.
Mfg Campaign: 11403943
Recall Date: Mar 19, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WILL GO INTO NEUTRAL WHILE TRAVELING ON HIGHWAY 280 A HIGHLY TRAVELED STATE HIGHWAY IN ALABAMA, CAUSED BY A BAD TRANSMISSION OUTPUT SENSOR
Corrective Action:
TRANSMISSION WILL GO INTO NEUTRAL WHILE TRAVELING ON HIGHWAY 280 A HIGHLY TRAVELED STATE HIGHWAY IN ALABAMA, CAUSED BY A BAD TRANSMISSION OUTPUT SENSOR
Additional Notes:
TRANSMISSION WILL GO INTO NEUTRAL WHILE TRAVELING ON HIGHWAY 280 A HIGHLY TRAVELED STATE HIGHWAY IN ALABAMA, CAUSED BY A BAD TRANSMISSION OUTPUT SENSOR
Mfg Campaign: 11402821
Recall Date: Mar 13, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TRANSMISSION WILL GO INTO NEUTRAL WHILE TRAVELING ON HIGHWAY 280 A HIGHLY TRAVELED STATE HIGHWAY IN ALABAMA, CAUSED BY A BAD TRANSMISSION OUTPUT SENSOR
Corrective Action:
TRANSMISSION WILL GO INTO NEUTRAL WHILE TRAVELING ON HIGHWAY 280 A HIGHLY TRAVELED STATE HIGHWAY IN ALABAMA, CAUSED BY A BAD TRANSMISSION OUTPUT SENSOR
Additional Notes:
TRANSMISSION WILL GO INTO NEUTRAL WHILE TRAVELING ON HIGHWAY 280 A HIGHLY TRAVELED STATE HIGHWAY IN ALABAMA, CAUSED BY A BAD TRANSMISSION OUTPUT SENSOR
Mfg Campaign: 11402821
Recall Date: Mar 13, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HEATED COOLED SEATS ARE NOT WORKING. CHECKED THE CONNECTOR PAN UNDERNEATH THE SEAT AND THERE'S A BURNT AREA ON BOTH THE PIN AND ON THE MODULE
Corrective Action:
HEATED COOLED SEATS ARE NOT WORKING. CHECKED THE CONNECTOR PAN UNDERNEATH THE SEAT AND THERE'S A BURNT AREA ON BOTH THE PIN AND ON THE MODULE
Additional Notes:
HEATED COOLED SEATS ARE NOT WORKING. CHECKED THE CONNECTOR PAN UNDERNEATH THE SEAT AND THERE'S A BURNT AREA ON BOTH THE PIN AND ON THE MODULE
Mfg Campaign: 11399609
Recall Date: Mar 7, 2021
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