Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S06
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 F-150 and Mustang vehicles. The air bag inflator within the passenger frontal air bag module may rupture in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S26
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Mustang vehicles. The return spring for the driver side interior door handle may come loose, allowing the driver's door to unlatch in a side impact crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C04
Recall Date: Mar 13, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S40
Recall Date: Oct 26, 2016
Consumer Complaints
301 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I have a 2017 Ford mustang eco-boost which has a faulty rear view camera. The camera glitches with distorted image with moving horizontal lines. For this exact same issue ford issued a manufacturer Recall Number22S06/22V082, but with a catch. In the recall report they mentioned that camera replacement will apply only for 2015 models. But this issue exists in 2017 models as well and ford need to consider to recall those as well.
Corrective Action:
I have a 2017 Ford mustang eco-boost which has a faulty rear view camera. The camera glitches with distorted image with moving horizontal lines. For this exact same issue ford issued a manufacturer Recall Number22S06/22V082, but with a catch. In the recall report they mentioned that camera replacement will apply only for 2015 models. But this issue exists in 2017 models as well and ford need to consider to recall those as well.
Additional Notes:
I have a 2017 Ford mustang eco-boost which has a faulty rear view camera. The camera glitches with distorted image with moving horizontal lines. For this exact same issue ford issued a manufacturer Recall Number22S06/22V082, but with a catch. In the recall report they mentioned that camera replacement will apply only for 2015 models. But this issue exists in 2017 models as well and ford need to consider to recall those as well.
Mfg Campaign: 11551923
Recall Date: Oct 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving at 60mph when the transmission automatically downshifted to second gear while all sport modes were OFF and T/C was ON. Car was simply on drive, and after merging onto freeway and had completely let go of the accelerator pedal the car downshifted by itself no down shifting was done by the paddles. This is the 4th time my car does this and I have to upshift as fast as possible because RPMs go up as high at 7000. i’ve made some reading and looked at some TSBs looks like this issue has happened to other owners who their vehicle is equipped with the 6R80 transmission.
Corrective Action:
I was driving at 60mph when the transmission automatically downshifted to second gear while all sport modes were OFF and T/C was ON. Car was simply on drive, and after merging onto freeway and had completely let go of the accelerator pedal the car downshifted by itself no down shifting was done by the paddles. This is the 4th time my car does this and I have to upshift as fast as possible because RPMs go up as high at 7000. i’ve made some reading and looked at some TSBs looks like this issue has happened to other owners who their vehicle is equipped with the 6R80 transmission.
Additional Notes:
I was driving at 60mph when the transmission automatically downshifted to second gear while all sport modes were OFF and T/C was ON. Car was simply on drive, and after merging onto freeway and had completely let go of the accelerator pedal the car downshifted by itself no down shifting was done by the paddles. This is the 4th time my car does this and I have to upshift as fast as possible because RPMs go up as high at 7000. i’ve made some reading and looked at some TSBs looks like this issue has happened to other owners who their vehicle is equipped with the 6R80 transmission.
Mfg Campaign: 11548790
Recall Date: Oct 7, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving at 60mph when the transmission automatically downshifted to second gear while all sport modes were OFF and T/C was ON. Car was simply on drive, and after merging onto freeway and had completely let go of the accelerator pedal the car downshifted by itself no down shifting was done by the paddles. This is the 4th time my car does this and I have to upshift as fast as possible because RPMs go up as high at 7000. i’ve made some reading and looked at some TSBs looks like this issue has happened to other owners who their vehicle is equipped with the 6R80 transmission.
Corrective Action:
I was driving at 60mph when the transmission automatically downshifted to second gear while all sport modes were OFF and T/C was ON. Car was simply on drive, and after merging onto freeway and had completely let go of the accelerator pedal the car downshifted by itself no down shifting was done by the paddles. This is the 4th time my car does this and I have to upshift as fast as possible because RPMs go up as high at 7000. i’ve made some reading and looked at some TSBs looks like this issue has happened to other owners who their vehicle is equipped with the 6R80 transmission.
Additional Notes:
I was driving at 60mph when the transmission automatically downshifted to second gear while all sport modes were OFF and T/C was ON. Car was simply on drive, and after merging onto freeway and had completely let go of the accelerator pedal the car downshifted by itself no down shifting was done by the paddles. This is the 4th time my car does this and I have to upshift as fast as possible because RPMs go up as high at 7000. i’ve made some reading and looked at some TSBs looks like this issue has happened to other owners who their vehicle is equipped with the 6R80 transmission.
Mfg Campaign: 11548790
Recall Date: Oct 7, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
June 2022, approx. 53000 miles, misfire codes. Replaced spark plugs. Codes continued intermittently. January 2023 car was inspected due to heater inop at 61228 miles. Coolant low and misfires. No repairs, just coolant added. I topped off coolant 3X until April of 2023 at 61631 miles, white smoke and damp smell from exhaust along with continuing misfires. Dealer stated water intrusion, engine and turbo bad. No warranty, less than 50% of cost covered by manufacturer. June 2023 car was returned to me. Back at dealer 4 days later, 61691 miles, rear end shudder. Bad rear differential. Manufacturer covered less than 50% of cost. All maintenance was performed at or earlier than warranty required including rear differential service at 33283 miles with Ford.
Corrective Action:
June 2022, approx. 53000 miles, misfire codes. Replaced spark plugs. Codes continued intermittently. January 2023 car was inspected due to heater inop at 61228 miles. Coolant low and misfires. No repairs, just coolant added. I topped off coolant 3X until April of 2023 at 61631 miles, white smoke and damp smell from exhaust along with continuing misfires. Dealer stated water intrusion, engine and turbo bad. No warranty, less than 50% of cost covered by manufacturer. June 2023 car was returned to me. Back at dealer 4 days later, 61691 miles, rear end shudder. Bad rear differential. Manufacturer covered less than 50% of cost. All maintenance was performed at or earlier than warranty required including rear differential service at 33283 miles with Ford.
Additional Notes:
June 2022, approx. 53000 miles, misfire codes. Replaced spark plugs. Codes continued intermittently. January 2023 car was inspected due to heater inop at 61228 miles. Coolant low and misfires. No repairs, just coolant added. I topped off coolant 3X until April of 2023 at 61631 miles, white smoke and damp smell from exhaust along with continuing misfires. Dealer stated water intrusion, engine and turbo bad. No warranty, less than 50% of cost covered by manufacturer. June 2023 car was returned to me. Back at dealer 4 days later, 61691 miles, rear end shudder. Bad rear differential. Manufacturer covered less than 50% of cost. All maintenance was performed at or earlier than warranty required including rear differential service at 33283 miles with Ford.
Mfg Campaign: 11548832
Recall Date: Oct 7, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
June 2022, approx. 53000 miles, misfire codes. Replaced spark plugs. Codes continued intermittently. January 2023 car was inspected due to heater inop at 61228 miles. Coolant low and misfires. No repairs, just coolant added. I topped off coolant 3X until April of 2023 at 61631 miles, white smoke and damp smell from exhaust along with continuing misfires. Dealer stated water intrusion, engine and turbo bad. No warranty, less than 50% of cost covered by manufacturer. June 2023 car was returned to me. Back at dealer 4 days later, 61691 miles, rear end shudder. Bad rear differential. Manufacturer covered less than 50% of cost. All maintenance was performed at or earlier than warranty required including rear differential service at 33283 miles with Ford.
Corrective Action:
June 2022, approx. 53000 miles, misfire codes. Replaced spark plugs. Codes continued intermittently. January 2023 car was inspected due to heater inop at 61228 miles. Coolant low and misfires. No repairs, just coolant added. I topped off coolant 3X until April of 2023 at 61631 miles, white smoke and damp smell from exhaust along with continuing misfires. Dealer stated water intrusion, engine and turbo bad. No warranty, less than 50% of cost covered by manufacturer. June 2023 car was returned to me. Back at dealer 4 days later, 61691 miles, rear end shudder. Bad rear differential. Manufacturer covered less than 50% of cost. All maintenance was performed at or earlier than warranty required including rear differential service at 33283 miles with Ford.
Additional Notes:
June 2022, approx. 53000 miles, misfire codes. Replaced spark plugs. Codes continued intermittently. January 2023 car was inspected due to heater inop at 61228 miles. Coolant low and misfires. No repairs, just coolant added. I topped off coolant 3X until April of 2023 at 61631 miles, white smoke and damp smell from exhaust along with continuing misfires. Dealer stated water intrusion, engine and turbo bad. No warranty, less than 50% of cost covered by manufacturer. June 2023 car was returned to me. Back at dealer 4 days later, 61691 miles, rear end shudder. Bad rear differential. Manufacturer covered less than 50% of cost. All maintenance was performed at or earlier than warranty required including rear differential service at 33283 miles with Ford.
Mfg Campaign: 11548832
Recall Date: Oct 7, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger door came unlatched on the highway going approximately 70 mph once on 10/6/2023 and again the next day on 10/7/2023. First, the driver heard the door click and then hear wind and then the door ajar alert sounded on the dashboard.
Corrective Action:
Passenger door came unlatched on the highway going approximately 70 mph once on 10/6/2023 and again the next day on 10/7/2023. First, the driver heard the door click and then hear wind and then the door ajar alert sounded on the dashboard.
Additional Notes:
Passenger door came unlatched on the highway going approximately 70 mph once on 10/6/2023 and again the next day on 10/7/2023. First, the driver heard the door click and then hear wind and then the door ajar alert sounded on the dashboard.
Mfg Campaign: 11548833
Recall Date: Oct 7, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated when the HVAC system was engaged to clear the windshield due to overnight condensation, the HVAC system failed to operate as designed and the windshield was not cleared. The contact stated no warning light was illuminated. The contact also noted that the air conditioning system was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the evaporator and compressor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated when the HVAC system was engaged to clear the windshield due to overnight condensation, the HVAC system failed to operate as designed and the windshield was not cleared. The contact stated no warning light was illuminated. The contact also noted that the air conditioning system was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the evaporator and compressor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated when the HVAC system was engaged to clear the windshield due to overnight condensation, the HVAC system failed to operate as designed and the windshield was not cleared. The contact stated no warning light was illuminated. The contact also noted that the air conditioning system was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the evaporator and compressor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Mfg Campaign: 11547308
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated that the passenger’s side door independently opened while driving at highway speeds. The vehicle was taken to a dealer where he was informed that there were no recalls on the vehicle. The contact linked the failure to NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated that the passenger’s side door independently opened while driving at highway speeds. The vehicle was taken to a dealer where he was informed that there were no recalls on the vehicle. The contact linked the failure to NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated that the passenger’s side door independently opened while driving at highway speeds. The vehicle was taken to a dealer where he was informed that there were no recalls on the vehicle. The contact linked the failure to NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.
Mfg Campaign: 11547391
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated while driving 65 MPH, the front passenger’s side door opened independently. The contact stated the door ajar warning light was illuminated. The contact experienced the failure a second time on August 12, 2023, three times in a row. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated while driving 65 MPH, the front passenger’s side door opened independently. The contact stated the door ajar warning light was illuminated. The contact experienced the failure a second time on August 12, 2023, three times in a row. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated while driving 65 MPH, the front passenger’s side door opened independently. The contact stated the door ajar warning light was illuminated. The contact experienced the failure a second time on August 12, 2023, three times in a row. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.
Mfg Campaign: 11538853
Recall Date: Aug 16, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to activate or operate as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and the vehicle was taken to the dealer, where the decklid wiring harness was replaced; however, the failure persisted. The dealer informed the contact that there would be a cost for the repair because the recall repair did not include replacing the rearview camera. The manufacturer's repair instructions stated that the dealers would inspect and repair the decklid wiring harness and/or replace the rearview camera as necessary, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to activate or operate as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and the vehicle was taken to the dealer, where the decklid wiring harness was replaced; however, the failure persisted. The dealer informed the contact that there would be a cost for the repair because the recall repair did not include replacing the rearview camera. The manufacturer's repair instructions stated that the dealers would inspect and repair the decklid wiring harness and/or replace the rearview camera as necessary, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to activate or operate as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and the vehicle was taken to the dealer, where the decklid wiring harness was replaced; however, the failure persisted. The dealer informed the contact that there would be a cost for the repair because the recall repair did not include replacing the rearview camera. The manufacturer's repair instructions stated that the dealers would inspect and repair the decklid wiring harness and/or replace the rearview camera as necessary, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11537785
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated while starting the vehicle, the steering wheel was loose. There was no warning light illuminated. The contact stated that the steering wheel was hanging off the steering column. The dealer was contacted and stated that the vehicle was not under a recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The failure mileage was 135,000.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated while starting the vehicle, the steering wheel was loose. There was no warning light illuminated. The contact stated that the steering wheel was hanging off the steering column. The dealer was contacted and stated that the vehicle was not under a recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The failure mileage was 135,000.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated while starting the vehicle, the steering wheel was loose. There was no warning light illuminated. The contact stated that the steering wheel was hanging off the steering column. The dealer was contacted and stated that the vehicle was not under a recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The failure mileage was 135,000.
Mfg Campaign: 11537495
Recall Date: Aug 9, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated while attempting to unlock the vehicle using the key fob, the vehicle failed to unlock. The contact had a locksmith examine the vehicle, and the battery was replaced; however, the failure recurred. On another occasion while driving 30 MPH, the back prevention camera display illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 122,479.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated while attempting to unlock the vehicle using the key fob, the vehicle failed to unlock. The contact had a locksmith examine the vehicle, and the battery was replaced; however, the failure recurred. On another occasion while driving 30 MPH, the back prevention camera display illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 122,479.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated while attempting to unlock the vehicle using the key fob, the vehicle failed to unlock. The contact had a locksmith examine the vehicle, and the battery was replaced; however, the failure recurred. On another occasion while driving 30 MPH, the back prevention camera display illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 122,479.
Mfg Campaign: 11537529
Recall Date: Aug 9, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Corrective Action:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Additional Notes:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Mfg Campaign: 11536217
Recall Date: Aug 3, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Corrective Action:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Additional Notes:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Mfg Campaign: 11536217
Recall Date: Aug 3, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Corrective Action:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Additional Notes:
The driver’s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
Mfg Campaign: 11536217
Recall Date: Aug 3, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ford issued a recall on my car's backup camera system. About at the same time that this recall was issued, my backup camera started failing. Ford recently inspected my vehicle pursuant to the recall, and says that the existing recall only applies to the wiring harness of my vehicle. I'm still stuck with a faulty backup camera because neither the dealership nor Ford corporate will take responsibility for the broken camera.
Corrective Action:
Ford issued a recall on my car's backup camera system. About at the same time that this recall was issued, my backup camera started failing. Ford recently inspected my vehicle pursuant to the recall, and says that the existing recall only applies to the wiring harness of my vehicle. I'm still stuck with a faulty backup camera because neither the dealership nor Ford corporate will take responsibility for the broken camera.
Additional Notes:
Ford issued a recall on my car's backup camera system. About at the same time that this recall was issued, my backup camera started failing. Ford recently inspected my vehicle pursuant to the recall, and says that the existing recall only applies to the wiring harness of my vehicle. I'm still stuck with a faulty backup camera because neither the dealership nor Ford corporate will take responsibility for the broken camera.
Mfg Campaign: 11536327
Recall Date: Aug 3, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11535001
Recall Date: Jul 28, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated while reversing at an undisclosed speed, the back-up camera displayed a distorted or a black image, creating a visibility hazard. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated while reversing at an undisclosed speed, the back-up camera displayed a distorted or a black image, creating a visibility hazard. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated while reversing at an undisclosed speed, the back-up camera displayed a distorted or a black image, creating a visibility hazard. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was 20,000.
Mfg Campaign: 11532654
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated while reversing at an undisclosed speed, the back-up camera displayed a distorted or a black image, creating a visibility hazard. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated while reversing at an undisclosed speed, the back-up camera displayed a distorted or a black image, creating a visibility hazard. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated while reversing at an undisclosed speed, the back-up camera displayed a distorted or a black image, creating a visibility hazard. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was 20,000.
Mfg Campaign: 11532654
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rear-view camera screen was blank. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the wiring harness for the rear-view camera to be replaced. The vehicle was repaired but continued to experience a failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing the rear-view camera to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rear-view camera screen was blank. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the wiring harness for the rear-view camera to be replaced. The vehicle was repaired but continued to experience a failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing the rear-view camera to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rear-view camera screen was blank. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the wiring harness for the rear-view camera to be replaced. The vehicle was repaired but continued to experience a failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing the rear-view camera to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11532336
Recall Date: Jul 14, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury