Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S37
Recall Date: May 27, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S21
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C03
Recall Date: Feb 11, 2019
Consumer Complaints
150 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Backup camara is not working
Corrective Action:
Backup camara is not working
Additional Notes:
Backup camara is not working
Mfg Campaign: 11591938
Recall Date: Jun 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Second oil pressure switch in less than three months. It is a pain to get to the oil pressure switch where it is located. The switch fails and shows that there is 130+ oil pressure. Freaks the computer out. Second switch in less than three months. Factory Ford switch GN1Z-90290-D 1X is the part number.
Corrective Action:
Second oil pressure switch in less than three months. It is a pain to get to the oil pressure switch where it is located. The switch fails and shows that there is 130+ oil pressure. Freaks the computer out. Second switch in less than three months. Factory Ford switch GN1Z-90290-D 1X is the part number.
Additional Notes:
Second oil pressure switch in less than three months. It is a pain to get to the oil pressure switch where it is located. The switch fails and shows that there is 130+ oil pressure. Freaks the computer out. Second switch in less than three months. Factory Ford switch GN1Z-90290-D 1X is the part number.
Mfg Campaign: 11590812
Recall Date: May 26, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated while starting the vehicle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the head gasket replacement and a post repair inspection needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated while starting the vehicle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the head gasket replacement and a post repair inspection needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated while starting the vehicle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the head gasket replacement and a post repair inspection needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Mfg Campaign: 11587461
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Mfg Campaign: 11587139
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Mfg Campaign: 11587139
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Mfg Campaign: 11587139
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the vehicle was experiencing hard shifting, and the transmission was slipping. The contact stated that the vehicle was taken to a transmission specialist, where the contact was informed that the transmission fluid was low, and a quart of transmission fluid was added to the vehicle. The contact stated that the failure recurred 6 months later. The contact stated that the vehicle failed to respond while depressing the accelerator pedal from a complete stop, and the vehicle had become undrivable. The message "See Manual" was displayed. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the vehicle was experiencing hard shifting, and the transmission was slipping. The contact stated that the vehicle was taken to a transmission specialist, where the contact was informed that the transmission fluid was low, and a quart of transmission fluid was added to the vehicle. The contact stated that the failure recurred 6 months later. The contact stated that the vehicle failed to respond while depressing the accelerator pedal from a complete stop, and the vehicle had become undrivable. The message "See Manual" was displayed. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the vehicle was experiencing hard shifting, and the transmission was slipping. The contact stated that the vehicle was taken to a transmission specialist, where the contact was informed that the transmission fluid was low, and a quart of transmission fluid was added to the vehicle. The contact stated that the failure recurred 6 months later. The contact stated that the vehicle failed to respond while depressing the accelerator pedal from a complete stop, and the vehicle had become undrivable. The message "See Manual" was displayed. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.
Mfg Campaign: 11575532
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that during a routine oil change, the technician observed that the coolant level was low. The coolant reservoir was filled however, the contact reported that when another oil change was made, the coolant level was again very low and was refilled. The contact stated no warning light was illuminated. However, the contact stated that he noticed a small cloud of white smoke emitted from the exhaust pipe when he started the vehicle one morning. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #2 and #3 and that the head gasket was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known failure with the 2.3-liter EcoBoost engine. The manufacturer was informed of the failure. The failure mileage was approximately 66,250.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that during a routine oil change, the technician observed that the coolant level was low. The coolant reservoir was filled however, the contact reported that when another oil change was made, the coolant level was again very low and was refilled. The contact stated no warning light was illuminated. However, the contact stated that he noticed a small cloud of white smoke emitted from the exhaust pipe when he started the vehicle one morning. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #2 and #3 and that the head gasket was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known failure with the 2.3-liter EcoBoost engine. The manufacturer was informed of the failure. The failure mileage was approximately 66,250.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that during a routine oil change, the technician observed that the coolant level was low. The coolant reservoir was filled however, the contact reported that when another oil change was made, the coolant level was again very low and was refilled. The contact stated no warning light was illuminated. However, the contact stated that he noticed a small cloud of white smoke emitted from the exhaust pipe when he started the vehicle one morning. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #2 and #3 and that the head gasket was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known failure with the 2.3-liter EcoBoost engine. The manufacturer was informed of the failure. The failure mileage was approximately 66,250.
Mfg Campaign: 11575613
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated while driving 40 MPH, the vehicle briefly sputtered before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated while driving 40 MPH, the vehicle briefly sputtered before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated while driving 40 MPH, the vehicle briefly sputtered before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.
Mfg Campaign: 11574260
Recall Date: Feb 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2019 Mustang EcoBoost 2.3L i4 has experienced the coolant leak described in the on going lawsuit. I have serviced the vehicle on time Everytime and I still had to pay $10K to have the motor replaced. Why has the Mustangs not been mentioned in the lawsuit nor recalled for this?
Corrective Action:
My 2019 Mustang EcoBoost 2.3L i4 has experienced the coolant leak described in the on going lawsuit. I have serviced the vehicle on time Everytime and I still had to pay $10K to have the motor replaced. Why has the Mustangs not been mentioned in the lawsuit nor recalled for this?
Additional Notes:
My 2019 Mustang EcoBoost 2.3L i4 has experienced the coolant leak described in the on going lawsuit. I have serviced the vehicle on time Everytime and I still had to pay $10K to have the motor replaced. Why has the Mustangs not been mentioned in the lawsuit nor recalled for this?
Mfg Campaign: 11571755
Recall Date: Feb 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #1 and #3, requiring the replacement of the spark plugs and ignition coil. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine, requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #1 and #3, requiring the replacement of the spark plugs and ignition coil. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine, requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #1 and #3, requiring the replacement of the spark plugs and ignition coil. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine, requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
Mfg Campaign: 11568874
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE OF SWELLED LUG NUTS. REASON GIVEN DAMAGE CAN OCCUR AND I COULD NOT CHANGE A TIRE IF I HAD A FLAT, BECAUSE MY LUG NUT WRENCH WOULD NOT FIT THE LUGS. I HAVE ANOTHER FORD WITH THE SAME PROBLEM. I SHOULD NOT HAVE TO PAY FO R NEW LUG NUTS, THIS SHOULD BE FORDS' RESPONSIBILITY!
Corrective Action:
TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE OF SWELLED LUG NUTS. REASON GIVEN DAMAGE CAN OCCUR AND I COULD NOT CHANGE A TIRE IF I HAD A FLAT, BECAUSE MY LUG NUT WRENCH WOULD NOT FIT THE LUGS. I HAVE ANOTHER FORD WITH THE SAME PROBLEM. I SHOULD NOT HAVE TO PAY FO R NEW LUG NUTS, THIS SHOULD BE FORDS' RESPONSIBILITY!
Additional Notes:
TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE OF SWELLED LUG NUTS. REASON GIVEN DAMAGE CAN OCCUR AND I COULD NOT CHANGE A TIRE IF I HAD A FLAT, BECAUSE MY LUG NUT WRENCH WOULD NOT FIT THE LUGS. I HAVE ANOTHER FORD WITH THE SAME PROBLEM. I SHOULD NOT HAVE TO PAY FO R NEW LUG NUTS, THIS SHOULD BE FORDS' RESPONSIBILITY!
Mfg Campaign: 11565105
Recall Date: Jan 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11564653
Recall Date: Jan 10, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11564653
Recall Date: Jan 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.
Corrective Action:
Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.
Additional Notes:
Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.
Mfg Campaign: 11563420
Recall Date: Jan 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.
Corrective Action:
Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.
Additional Notes:
Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.
Mfg Campaign: 11563420
Recall Date: Jan 3, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.
Corrective Action:
The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.
Additional Notes:
The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.
Mfg Campaign: 11556936
Recall Date: Nov 27, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.
Corrective Action:
The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.
Additional Notes:
The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.
Mfg Campaign: 11556936
Recall Date: Nov 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Corrective Action:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Additional Notes:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Mfg Campaign: 11550222
Recall Date: Oct 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Corrective Action:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Additional Notes:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Mfg Campaign: 11550222
Recall Date: Oct 16, 2023
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