Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S37
Recall Date: May 27, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S21
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C03
Recall Date: Feb 11, 2019
Consumer Complaints
150 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Corrective Action:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Additional Notes:
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Mfg Campaign: 11550222
Recall Date: Oct 16, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.
Corrective Action:
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.
Additional Notes:
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.
Mfg Campaign: 11544211
Recall Date: Sep 13, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.
Corrective Action:
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.
Additional Notes:
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.
Mfg Campaign: 11544211
Recall Date: Sep 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light kept coming on for a misfire after my car was shaking in idle for months. By the time check engine light came on, the code read misfire cylinder 2. Assumed at first it was spark plugs or ignition coil, so I replaced those and still was having the issue. Check engine light was still coming on and misfire was still happening. Took car to auto shop and was told I need a new engine due to coolant leaking from engine into cylinders. Took car then to Ford dealership for them to review the problem and they came up with same conclusion and even said that this is a common problem with the Ecoboost engines. This is a KNOWN problem by Ford, and they have since corrected the issue with a new and improved engine, however they expect customers to pay for their defective engine replacement. My car is at 62,000 miles. It should not need a new engine. They sold me the car new, when Ford was well aware of this common issue which can become extremely dangerous.
Corrective Action:
Check engine light kept coming on for a misfire after my car was shaking in idle for months. By the time check engine light came on, the code read misfire cylinder 2. Assumed at first it was spark plugs or ignition coil, so I replaced those and still was having the issue. Check engine light was still coming on and misfire was still happening. Took car to auto shop and was told I need a new engine due to coolant leaking from engine into cylinders. Took car then to Ford dealership for them to review the problem and they came up with same conclusion and even said that this is a common problem with the Ecoboost engines. This is a KNOWN problem by Ford, and they have since corrected the issue with a new and improved engine, however they expect customers to pay for their defective engine replacement. My car is at 62,000 miles. It should not need a new engine. They sold me the car new, when Ford was well aware of this common issue which can become extremely dangerous.
Additional Notes:
Check engine light kept coming on for a misfire after my car was shaking in idle for months. By the time check engine light came on, the code read misfire cylinder 2. Assumed at first it was spark plugs or ignition coil, so I replaced those and still was having the issue. Check engine light was still coming on and misfire was still happening. Took car to auto shop and was told I need a new engine due to coolant leaking from engine into cylinders. Took car then to Ford dealership for them to review the problem and they came up with same conclusion and even said that this is a common problem with the Ecoboost engines. This is a KNOWN problem by Ford, and they have since corrected the issue with a new and improved engine, however they expect customers to pay for their defective engine replacement. My car is at 62,000 miles. It should not need a new engine. They sold me the car new, when Ford was well aware of this common issue which can become extremely dangerous.
Mfg Campaign: 11544215
Recall Date: Sep 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.
Mfg Campaign: 11542567
Recall Date: Sep 5, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.
Mfg Campaign: 11542567
Recall Date: Sep 5, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently jerked three to four feet forward. The contact stated that the transmission started to shift aggressively back and forth. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be factory reset. The vehicle was repaired; however, the contact stated that months later the failure recurred. The vehicle was taken back to the dealer where the transmission was factory reset again however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently jerked three to four feet forward. The contact stated that the transmission started to shift aggressively back and forth. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be factory reset. The vehicle was repaired; however, the contact stated that months later the failure recurred. The vehicle was taken back to the dealer where the transmission was factory reset again however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently jerked three to four feet forward. The contact stated that the transmission started to shift aggressively back and forth. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be factory reset. The vehicle was repaired; however, the contact stated that months later the failure recurred. The vehicle was taken back to the dealer where the transmission was factory reset again however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11539351
Recall Date: Aug 18, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
You have a recall listed for my cart but listed it as fixed. I never took the car in for service to get it fixed and I am experiencing the issue in the recall. NHTSA CAMPAIGN ID:19V076000. My instrument cluster goes blank for about 5-10 seconds while driving. This has happened several times in the last few weeks. I tried to call ford and have them look into this but they will not even tell me where the recall was performed and are telling me this is customer cost item even though the exact thing the recall describes is happening to me. They would not even provide verification that the recall was performed.
Corrective Action:
You have a recall listed for my cart but listed it as fixed. I never took the car in for service to get it fixed and I am experiencing the issue in the recall. NHTSA CAMPAIGN ID:19V076000. My instrument cluster goes blank for about 5-10 seconds while driving. This has happened several times in the last few weeks. I tried to call ford and have them look into this but they will not even tell me where the recall was performed and are telling me this is customer cost item even though the exact thing the recall describes is happening to me. They would not even provide verification that the recall was performed.
Additional Notes:
You have a recall listed for my cart but listed it as fixed. I never took the car in for service to get it fixed and I am experiencing the issue in the recall. NHTSA CAMPAIGN ID:19V076000. My instrument cluster goes blank for about 5-10 seconds while driving. This has happened several times in the last few weeks. I tried to call ford and have them look into this but they will not even tell me where the recall was performed and are telling me this is customer cost item even though the exact thing the recall describes is happening to me. They would not even provide verification that the recall was performed.
Mfg Campaign: 11538568
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact researched online and found NHTSA Campaign Number: 22V382000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an undisclosed failure with the vehicle and the vehicle was no longer drivable. The vehicle remained at the dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact researched online and found NHTSA Campaign Number: 22V382000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an undisclosed failure with the vehicle and the vehicle was no longer drivable. The vehicle remained at the dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact researched online and found NHTSA Campaign Number: 22V382000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an undisclosed failure with the vehicle and the vehicle was no longer drivable. The vehicle remained at the dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.
Mfg Campaign: 11531568
Recall Date: Jul 11, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The short drop and bounce up on the drivers and passenger side windows continuously faults and fails to return to the proper position when the door is closed. There are thousand online with the same issue. I am now going to replace the passenger window motor for the third time since I cannot troubleshoot the issue any longer. The dealer has replaced the motor for the same issue and I am now out of warranty so I fix it myself. This seems to be a recurring issue on my car and for others with this generation mustang and should be addressed by Ford at this point Any assistance at this point would be greatly appreciated. Ahold not be happening as regularly as it is
Corrective Action:
The short drop and bounce up on the drivers and passenger side windows continuously faults and fails to return to the proper position when the door is closed. There are thousand online with the same issue. I am now going to replace the passenger window motor for the third time since I cannot troubleshoot the issue any longer. The dealer has replaced the motor for the same issue and I am now out of warranty so I fix it myself. This seems to be a recurring issue on my car and for others with this generation mustang and should be addressed by Ford at this point Any assistance at this point would be greatly appreciated. Ahold not be happening as regularly as it is
Additional Notes:
The short drop and bounce up on the drivers and passenger side windows continuously faults and fails to return to the proper position when the door is closed. There are thousand online with the same issue. I am now going to replace the passenger window motor for the third time since I cannot troubleshoot the issue any longer. The dealer has replaced the motor for the same issue and I am now out of warranty so I fix it myself. This seems to be a recurring issue on my car and for others with this generation mustang and should be addressed by Ford at this point Any assistance at this point would be greatly appreciated. Ahold not be happening as regularly as it is
Mfg Campaign: 11531456
Recall Date: Jul 10, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cylinder number 2 on the Engine block is leaking antifreeze.
Corrective Action:
Cylinder number 2 on the Engine block is leaking antifreeze.
Additional Notes:
Cylinder number 2 on the Engine block is leaking antifreeze.
Mfg Campaign: 11528742
Recall Date: Jun 25, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger door ajar on dash Then checked and seen door that was once completely closed had in fact unlocked itself and cracked open slightly after rolling over a normal bump on street. No one was in seat at the time but definitely could’ve put Passenger in danger or driver. Thankfully was not on freeway at the time. Problem has occurred 3 times so far in a two week period. Issue will be reported to dealer on the matter no later than 05/26/23 No other personnel has been informed, came to immediately alert nhtsa on the matter.
Corrective Action:
Passenger door ajar on dash Then checked and seen door that was once completely closed had in fact unlocked itself and cracked open slightly after rolling over a normal bump on street. No one was in seat at the time but definitely could’ve put Passenger in danger or driver. Thankfully was not on freeway at the time. Problem has occurred 3 times so far in a two week period. Issue will be reported to dealer on the matter no later than 05/26/23 No other personnel has been informed, came to immediately alert nhtsa on the matter.
Additional Notes:
Passenger door ajar on dash Then checked and seen door that was once completely closed had in fact unlocked itself and cracked open slightly after rolling over a normal bump on street. No one was in seat at the time but definitely could’ve put Passenger in danger or driver. Thankfully was not on freeway at the time. Problem has occurred 3 times so far in a two week period. Issue will be reported to dealer on the matter no later than 05/26/23 No other personnel has been informed, came to immediately alert nhtsa on the matter.
Mfg Campaign: 11523585
Recall Date: May 24, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.
Corrective Action:
Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.
Additional Notes:
Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.
Mfg Campaign: 11521387
Recall Date: May 10, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.
Corrective Action:
Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.
Additional Notes:
Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.
Mfg Campaign: 11521387
Recall Date: May 10, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The 10 Speed Auto has the tendency to Jerk, Bang gears and clunk while driving normally,. It also can just have sudden jerks while braking which has sometimes had it not being able to brake and coming a lot closer to the front car then I could feel comfortable with.
Corrective Action:
The 10 Speed Auto has the tendency to Jerk, Bang gears and clunk while driving normally,. It also can just have sudden jerks while braking which has sometimes had it not being able to brake and coming a lot closer to the front car then I could feel comfortable with.
Additional Notes:
The 10 Speed Auto has the tendency to Jerk, Bang gears and clunk while driving normally,. It also can just have sudden jerks while braking which has sometimes had it not being able to brake and coming a lot closer to the front car then I could feel comfortable with.
Mfg Campaign: 11519949
Recall Date: May 2, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
Corrective Action:
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
Additional Notes:
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
Mfg Campaign: 11519586
Recall Date: Apr 29, 2023
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
Corrective Action:
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
Additional Notes:
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
Mfg Campaign: 11519586
Recall Date: Apr 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving on the the 215 Freeway in Las Vegas and the car started to shutter with a loss of power in the engine. The check engine light starting blinking orange. I was going downhill so I let the car coast while I tried to pull off the road. After about 15 seconds the engine stabilized and the check engine light stopped blinking and stayed a solid yellow. I pulled the car off the road and let it rest. I was able to get the car home and took it to V & V Auto in Las Vegas the first appointment I could make. I was told coolant was leaking into the engine and the head gasket needed to be replaced. The mechanic told me this is a design flaw with the Ford EcoBoost Turbo Engines. Why is Ford allowed to put faulty engines on the road? I only had 64000 miles on the car at the the time and I have always had the car serviced.
Corrective Action:
I was driving on the the 215 Freeway in Las Vegas and the car started to shutter with a loss of power in the engine. The check engine light starting blinking orange. I was going downhill so I let the car coast while I tried to pull off the road. After about 15 seconds the engine stabilized and the check engine light stopped blinking and stayed a solid yellow. I pulled the car off the road and let it rest. I was able to get the car home and took it to V & V Auto in Las Vegas the first appointment I could make. I was told coolant was leaking into the engine and the head gasket needed to be replaced. The mechanic told me this is a design flaw with the Ford EcoBoost Turbo Engines. Why is Ford allowed to put faulty engines on the road? I only had 64000 miles on the car at the the time and I have always had the car serviced.
Additional Notes:
I was driving on the the 215 Freeway in Las Vegas and the car started to shutter with a loss of power in the engine. The check engine light starting blinking orange. I was going downhill so I let the car coast while I tried to pull off the road. After about 15 seconds the engine stabilized and the check engine light stopped blinking and stayed a solid yellow. I pulled the car off the road and let it rest. I was able to get the car home and took it to V & V Auto in Las Vegas the first appointment I could make. I was told coolant was leaking into the engine and the head gasket needed to be replaced. The mechanic told me this is a design flaw with the Ford EcoBoost Turbo Engines. Why is Ford allowed to put faulty engines on the road? I only had 64000 miles on the car at the the time and I have always had the car serviced.
Mfg Campaign: 11519588
Recall Date: Apr 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the independent mechanic advised having the vehicle diagnosed by a local dealer. The vehicle was then towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 106,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the independent mechanic advised having the vehicle diagnosed by a local dealer. The vehicle was then towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 106,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the independent mechanic advised having the vehicle diagnosed by a local dealer. The vehicle was then towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 106,000.
Mfg Campaign: 11514816
Recall Date: Mar 31, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I was driving on the highway I slowed down due to traffic and I noticed a drastic change in the brake system responsiveness Applying regular pressure to the brakes did not stop the car. A brake system warning message appeared and I had to apply both feet to the brakes to stop the vehicle.
Corrective Action:
As I was driving on the highway I slowed down due to traffic and I noticed a drastic change in the brake system responsiveness Applying regular pressure to the brakes did not stop the car. A brake system warning message appeared and I had to apply both feet to the brakes to stop the vehicle.
Additional Notes:
As I was driving on the highway I slowed down due to traffic and I noticed a drastic change in the brake system responsiveness Applying regular pressure to the brakes did not stop the car. A brake system warning message appeared and I had to apply both feet to the brakes to stop the vehicle.
Mfg Campaign: 11514334
Recall Date: Mar 28, 2023
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