Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S37
Recall Date: May 27, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S21
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C03
Recall Date: Feb 11, 2019
Consumer Complaints
150 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I parked my manual car at work. Put the emergency break on and the break disengaged on its own and 15 mins later the car ran into the metal frame of a pick up truck.
Corrective Action:
I parked my manual car at work. Put the emergency break on and the break disengaged on its own and 15 mins later the car ran into the metal frame of a pick up truck.
Additional Notes:
I parked my manual car at work. Put the emergency break on and the break disengaged on its own and 15 mins later the car ran into the metal frame of a pick up truck.
Mfg Campaign: 11461774
Recall Date: Apr 22, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Corrective Action:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Additional Notes:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Mfg Campaign: 11444959
Recall Date: Dec 26, 2021
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Corrective Action:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Additional Notes:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Mfg Campaign: 11444959
Recall Date: Dec 26, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Corrective Action:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Additional Notes:
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Mfg Campaign: 11444959
Recall Date: Dec 26, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Corrective Action:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Additional Notes:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Mfg Campaign: 11442621
Recall Date: Dec 4, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Corrective Action:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Additional Notes:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Mfg Campaign: 11442621
Recall Date: Dec 4, 2021
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Corrective Action:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Additional Notes:
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Mfg Campaign: 11442621
Recall Date: Dec 4, 2021
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
Swollen lug nuts. Unable to have regularly scheduled rotation as they could not be removed. Was advised to purchased new lug nuts.
Corrective Action:
Swollen lug nuts. Unable to have regularly scheduled rotation as they could not be removed. Was advised to purchased new lug nuts.
Additional Notes:
Swollen lug nuts. Unable to have regularly scheduled rotation as they could not be removed. Was advised to purchased new lug nuts.
Mfg Campaign: 11441255
Recall Date: Nov 22, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Electronic power steering makes a grinding noise at low speed when turning steering wheel. The noise is getting progressively louder.
Corrective Action:
Electronic power steering makes a grinding noise at low speed when turning steering wheel. The noise is getting progressively louder.
Additional Notes:
Electronic power steering makes a grinding noise at low speed when turning steering wheel. The noise is getting progressively louder.
Mfg Campaign: 11439441
Recall Date: Nov 4, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that the vehicle was jerking while idling at a stop light. The failure recurred while driving at highway speeds exceeding 65 MPH. The contact stated that the vehicle would eventually regain stability. The contact took the vehicle to the dealer and the radiator cooling fan was replaced. The dealer also diagnosed that the transmission gasket was leaking. The vehicle was repaired. The contact stated that the failure recurred while driving 80 MPH. The contact depressed the brake pedal and the PUSH to START button simultaneously to regain normal vehicle operation. The failure persisted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that the vehicle was jerking while idling at a stop light. The failure recurred while driving at highway speeds exceeding 65 MPH. The contact stated that the vehicle would eventually regain stability. The contact took the vehicle to the dealer and the radiator cooling fan was replaced. The dealer also diagnosed that the transmission gasket was leaking. The vehicle was repaired. The contact stated that the failure recurred while driving 80 MPH. The contact depressed the brake pedal and the PUSH to START button simultaneously to regain normal vehicle operation. The failure persisted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that the vehicle was jerking while idling at a stop light. The failure recurred while driving at highway speeds exceeding 65 MPH. The contact stated that the vehicle would eventually regain stability. The contact took the vehicle to the dealer and the radiator cooling fan was replaced. The dealer also diagnosed that the transmission gasket was leaking. The vehicle was repaired. The contact stated that the failure recurred while driving 80 MPH. The contact depressed the brake pedal and the PUSH to START button simultaneously to regain normal vehicle operation. The failure persisted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Mfg Campaign: 11432722
Recall Date: Sep 13, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The 10 speed automatic transmission is not shifting properly. The car lurches and it feels/sounds like the transmission is going to fall out of the car when putting the car in drive or reverse from park. There is hesitation while shifting during acceleration. The car should downshift to a lower gear when extra power is needed. Also, the transmission shifts hard when coming to a stop and feels like undo wear and tear is being placed on the transmission. The issues I am having are the same I see other Ford Mustang and Ford F150 owners are having with the transmission. I want this issue fixed and the car is available for inspection. Also, this issue has been ongoing since Jan 2021 when I purchased the car used.
Corrective Action:
The 10 speed automatic transmission is not shifting properly. The car lurches and it feels/sounds like the transmission is going to fall out of the car when putting the car in drive or reverse from park. There is hesitation while shifting during acceleration. The car should downshift to a lower gear when extra power is needed. Also, the transmission shifts hard when coming to a stop and feels like undo wear and tear is being placed on the transmission. The issues I am having are the same I see other Ford Mustang and Ford F150 owners are having with the transmission. I want this issue fixed and the car is available for inspection. Also, this issue has been ongoing since Jan 2021 when I purchased the car used.
Additional Notes:
The 10 speed automatic transmission is not shifting properly. The car lurches and it feels/sounds like the transmission is going to fall out of the car when putting the car in drive or reverse from park. There is hesitation while shifting during acceleration. The car should downshift to a lower gear when extra power is needed. Also, the transmission shifts hard when coming to a stop and feels like undo wear and tear is being placed on the transmission. The issues I am having are the same I see other Ford Mustang and Ford F150 owners are having with the transmission. I want this issue fixed and the car is available for inspection. Also, this issue has been ongoing since Jan 2021 when I purchased the car used.
Mfg Campaign: 11431360
Recall Date: Sep 1, 2021
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2019 Ford Mustang. The contact stated that the front passenger door failed. The contact stated while driving at various speeds the front passenger’s door was unlatched independently. The contact received a warning on the instrument panel that the passenger’s door was unlatched. The contact was able to move onto the road shoulder and secured the front passenger door latch. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to have a diagnostic test performed. The manufacturer advised that the vehicle was not included in NHTSA Campaign 17V652000 (Latches/Locks/Linkage). The vehicle was not repaired. The approximate failure mileage was 35,000.
Corrective Action:
The contact owns a 2019 Ford Mustang. The contact stated that the front passenger door failed. The contact stated while driving at various speeds the front passenger’s door was unlatched independently. The contact received a warning on the instrument panel that the passenger’s door was unlatched. The contact was able to move onto the road shoulder and secured the front passenger door latch. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to have a diagnostic test performed. The manufacturer advised that the vehicle was not included in NHTSA Campaign 17V652000 (Latches/Locks/Linkage). The vehicle was not repaired. The approximate failure mileage was 35,000.
Additional Notes:
The contact owns a 2019 Ford Mustang. The contact stated that the front passenger door failed. The contact stated while driving at various speeds the front passenger’s door was unlatched independently. The contact received a warning on the instrument panel that the passenger’s door was unlatched. The contact was able to move onto the road shoulder and secured the front passenger door latch. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to have a diagnostic test performed. The manufacturer advised that the vehicle was not included in NHTSA Campaign 17V652000 (Latches/Locks/Linkage). The vehicle was not repaired. The approximate failure mileage was 35,000.
Mfg Campaign: 11429282
Recall Date: Aug 16, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car was taken to FORD for diagnosis because it was running oddly and the service light kept coming on. After taking it in Ford said there was nothing wrong with it and 2 days later it blows a head gasket and comes to a screeching halrt and the motor seizes.
Corrective Action:
Car was taken to FORD for diagnosis because it was running oddly and the service light kept coming on. After taking it in Ford said there was nothing wrong with it and 2 days later it blows a head gasket and comes to a screeching halrt and the motor seizes.
Additional Notes:
Car was taken to FORD for diagnosis because it was running oddly and the service light kept coming on. After taking it in Ford said there was nothing wrong with it and 2 days later it blows a head gasket and comes to a screeching halrt and the motor seizes.
Mfg Campaign: 11427276
Recall Date: Jul 31, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
when i start my car the digital dash would just be black so i cant see how fast im going at all
Corrective Action:
when i start my car the digital dash would just be black so i cant see how fast im going at all
Additional Notes:
when i start my car the digital dash would just be black so i cant see how fast im going at all
Mfg Campaign: 11427102
Recall Date: Jul 30, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First event was several months ago and I assumed it was an isolated event. It has increased in frequency to at least once a week. The door is closed and locked yet it comes partially unlatched and seems to only occur at highway speeds between 60mph and 75mph. Highly distracting when driving on interstate highway and I am unsure if it comes unlatched all the way since I have not had a passenger when this occurs. Poses safety hazard both as distraction and unsafe door lock.
Corrective Action:
While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First event was several months ago and I assumed it was an isolated event. It has increased in frequency to at least once a week. The door is closed and locked yet it comes partially unlatched and seems to only occur at highway speeds between 60mph and 75mph. Highly distracting when driving on interstate highway and I am unsure if it comes unlatched all the way since I have not had a passenger when this occurs. Poses safety hazard both as distraction and unsafe door lock.
Additional Notes:
While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First event was several months ago and I assumed it was an isolated event. It has increased in frequency to at least once a week. The door is closed and locked yet it comes partially unlatched and seems to only occur at highway speeds between 60mph and 75mph. Highly distracting when driving on interstate highway and I am unsure if it comes unlatched all the way since I have not had a passenger when this occurs. Poses safety hazard both as distraction and unsafe door lock.
Mfg Campaign: 11426760
Recall Date: Jul 28, 2021
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First event was several months ago and I assumed it was an isolated event. It has increased in frequency to at least once a week. The door is closed and locked yet it comes partially unlatched and seems to only occur at highway speeds between 60mph and 75mph. Highly distracting when driving on interstate highway and I am unsure if it comes unlatched all the way since I have not had a passenger when this occurs. Poses safety hazard both as distraction and unsafe door lock.
Corrective Action:
While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First event was several months ago and I assumed it was an isolated event. It has increased in frequency to at least once a week. The door is closed and locked yet it comes partially unlatched and seems to only occur at highway speeds between 60mph and 75mph. Highly distracting when driving on interstate highway and I am unsure if it comes unlatched all the way since I have not had a passenger when this occurs. Poses safety hazard both as distraction and unsafe door lock.
Additional Notes:
While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First event was several months ago and I assumed it was an isolated event. It has increased in frequency to at least once a week. The door is closed and locked yet it comes partially unlatched and seems to only occur at highway speeds between 60mph and 75mph. Highly distracting when driving on interstate highway and I am unsure if it comes unlatched all the way since I have not had a passenger when this occurs. Poses safety hazard both as distraction and unsafe door lock.
Mfg Campaign: 11426760
Recall Date: Jul 28, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE LCD DASHBOARD FAILED INTERMITTENTLY TO LIGHT UP. EXCEL FORD OF CARTHAGE (2228 SOUTHEAST LOOP, CARTHAGE, TX 75633) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,480.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE LCD DASHBOARD FAILED INTERMITTENTLY TO LIGHT UP. EXCEL FORD OF CARTHAGE (2228 SOUTHEAST LOOP, CARTHAGE, TX 75633) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,480.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE LCD DASHBOARD FAILED INTERMITTENTLY TO LIGHT UP. EXCEL FORD OF CARTHAGE (2228 SOUTHEAST LOOP, CARTHAGE, TX 75633) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,480.
Mfg Campaign: 11413547
Recall Date: Apr 23, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE AND HAD THE VEHICLE TOWED TO BILL CURRIE FORD (5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. PRIOR TO THE CONTACT OWNING THE VEHICLE, THE PREVIOUS OWNER HAD THE ORIGINAL ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE AND HAD THE VEHICLE TOWED TO BILL CURRIE FORD (5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. PRIOR TO THE CONTACT OWNING THE VEHICLE, THE PREVIOUS OWNER HAD THE ORIGINAL ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE AND HAD THE VEHICLE TOWED TO BILL CURRIE FORD (5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. PRIOR TO THE CONTACT OWNING THE VEHICLE, THE PREVIOUS OWNER HAD THE ORIGINAL ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Mfg Campaign: 11403298
Recall Date: Mar 16, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR WINDOW DEFROSTER SHATTERED GLASS
Corrective Action:
REAR WINDOW DEFROSTER SHATTERED GLASS
Additional Notes:
REAR WINDOW DEFROSTER SHATTERED GLASS
Mfg Campaign: 11388453
Recall Date: Jan 16, 2021
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
ON OCTOBER 20, 2020 I WAS DRIVING MY 2019 FORD MUSTANG 5.0 GT TO WORK. AS I WAS DRIVING DOWN THE HIGHWAY, I BEGAN TO SMELL A BURNING PLASTIC ODOR. IT GOT STRONGER SO I PULLED MY CAR OVER ON THE SHOULDER TO INSPECT IT. I GOT OUT AND GOT DOWN ON MY KNEES TO CHECK AROUND MY STEERING COLUMN, UNDER MY DASH AND DRIVER SEAT BUT SAW NOTHING HOWEVER THE ODOR OF BURNING PLASTIC GOT STRONGER. I WENT AROUND TO THE PASSENGER SIDE AND DID THE SAME INSPECTION AS I DID ON THE DRIVERS SIDE. AS I WAS DOING THIS, I LOOKED UP AND SAW SMOKE COMING FROM UP UNDER MY DRIVER'S SEAT. I RAN AROUND TO THE DRIVER'S SIDE AND FIRE WAS COMING UP FROM UNDER THE SEAT AND SHOOTING UP THE BACK OF MY DRIVER'S SEAT. I GRABBED MY PURSE AND WORK BOOKLET, GRABBED MY PHONE AND DIALED 911. THE INSIDE OF MY CAR WAS COMPLETELY ENGULFED IN FLAMES IN LESS THAN 1 MINUTE. TRAFFIC STOPPED ON THE HIGHWAY DUE TO THE SMALL EXPLOSIONS AND FLAMES. FIRE TRUCKS, HIGHWAY PATROL AND SHERIFF'S STARTED SHOWING UP AND A SHORT WHILE LATER THE CAR WAS FINALLY EXTINGUISHED AND TOWED AWAY.*DT*JB*DT*DT*DT
Corrective Action:
ON OCTOBER 20, 2020 I WAS DRIVING MY 2019 FORD MUSTANG 5.0 GT TO WORK. AS I WAS DRIVING DOWN THE HIGHWAY, I BEGAN TO SMELL A BURNING PLASTIC ODOR. IT GOT STRONGER SO I PULLED MY CAR OVER ON THE SHOULDER TO INSPECT IT. I GOT OUT AND GOT DOWN ON MY KNEES TO CHECK AROUND MY STEERING COLUMN, UNDER MY DASH AND DRIVER SEAT BUT SAW NOTHING HOWEVER THE ODOR OF BURNING PLASTIC GOT STRONGER. I WENT AROUND TO THE PASSENGER SIDE AND DID THE SAME INSPECTION AS I DID ON THE DRIVERS SIDE. AS I WAS DOING THIS, I LOOKED UP AND SAW SMOKE COMING FROM UP UNDER MY DRIVER'S SEAT. I RAN AROUND TO THE DRIVER'S SIDE AND FIRE WAS COMING UP FROM UNDER THE SEAT AND SHOOTING UP THE BACK OF MY DRIVER'S SEAT. I GRABBED MY PURSE AND WORK BOOKLET, GRABBED MY PHONE AND DIALED 911. THE INSIDE OF MY CAR WAS COMPLETELY ENGULFED IN FLAMES IN LESS THAN 1 MINUTE. TRAFFIC STOPPED ON THE HIGHWAY DUE TO THE SMALL EXPLOSIONS AND FLAMES. FIRE TRUCKS, HIGHWAY PATROL AND SHERIFF'S STARTED SHOWING UP AND A SHORT WHILE LATER THE CAR WAS FINALLY EXTINGUISHED AND TOWED AWAY.*DT*JB*DT*DT*DT
Additional Notes:
ON OCTOBER 20, 2020 I WAS DRIVING MY 2019 FORD MUSTANG 5.0 GT TO WORK. AS I WAS DRIVING DOWN THE HIGHWAY, I BEGAN TO SMELL A BURNING PLASTIC ODOR. IT GOT STRONGER SO I PULLED MY CAR OVER ON THE SHOULDER TO INSPECT IT. I GOT OUT AND GOT DOWN ON MY KNEES TO CHECK AROUND MY STEERING COLUMN, UNDER MY DASH AND DRIVER SEAT BUT SAW NOTHING HOWEVER THE ODOR OF BURNING PLASTIC GOT STRONGER. I WENT AROUND TO THE PASSENGER SIDE AND DID THE SAME INSPECTION AS I DID ON THE DRIVERS SIDE. AS I WAS DOING THIS, I LOOKED UP AND SAW SMOKE COMING FROM UP UNDER MY DRIVER'S SEAT. I RAN AROUND TO THE DRIVER'S SIDE AND FIRE WAS COMING UP FROM UNDER THE SEAT AND SHOOTING UP THE BACK OF MY DRIVER'S SEAT. I GRABBED MY PURSE AND WORK BOOKLET, GRABBED MY PHONE AND DIALED 911. THE INSIDE OF MY CAR WAS COMPLETELY ENGULFED IN FLAMES IN LESS THAN 1 MINUTE. TRAFFIC STOPPED ON THE HIGHWAY DUE TO THE SMALL EXPLOSIONS AND FLAMES. FIRE TRUCKS, HIGHWAY PATROL AND SHERIFF'S STARTED SHOWING UP AND A SHORT WHILE LATER THE CAR WAS FINALLY EXTINGUISHED AND TOWED AWAY.*DT*JB*DT*DT*DT
Mfg Campaign: 11374544
Recall Date: Nov 13, 2020
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