Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C25
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles previously repaired under recall 19V-726. The service replacement Heating, Ventilating and Air Conditioning (HVAC) blower motor that was installed may have an improper clearance between an electrical terminal and the conductive base plate that may result in an resistive electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S12
Recall Date: Mar 9, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger trucks. The inline electrical connector terminals for the rear lights may be misaligned or not properly seated, potentially causing the rear lights to function intermittently or not at all.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S43
Recall Date: Nov 21, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The Heating, Ventilating and Air Conditioning (HVAC) blower motor may electrically short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S34
Recall Date: Oct 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford Ranger vehicles with a SuperCab body style. The front passenger seat belt may have been improperly assembled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S23
Recall Date: Jul 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The fasteners that attach the transmission shifter cable bracket to the transmission may loosen allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S15
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles equipped with 10-speed automatic transmissions. In some of these vehicles, the transmission shift lever can be moved from the "Park" position without the key in the starting system and without depressing the brake pedal. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C02
Recall Date: Feb 1, 2019
Consumer Complaints
275 ComplaintsFord Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1-520-570-7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in “SSM 49264: 2019-2020 – Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash – Built On Or Before 30-Jul-2020”. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1-520-570-7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in “SSM 49264: 2019-2020 – Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash – Built On Or Before 30-Jul-2020”. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1-520-570-7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in “SSM 49264: 2019-2020 – Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash – Built On Or Before 30-Jul-2020”. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11515754
Recall Date: Apr 6, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1-520-570-7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in “SSM 49264: 2019-2020 – Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash – Built On Or Before 30-Jul-2020”. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1-520-570-7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in “SSM 49264: 2019-2020 – Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash – Built On Or Before 30-Jul-2020”. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1-520-570-7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in “SSM 49264: 2019-2020 – Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash – Built On Or Before 30-Jul-2020”. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11515754
Recall Date: Apr 6, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving approximately 30-40 MPH, there was an abnormal burning odor detected. The contact stated that the front driver’s side heated seat had burned a two-inch hole into the seat, the upper back rest, and heating pad. The contact also noticed that the heated seat was inoperable. There were no warning lights illuminated. There were no blown fuses. The vehicle was taken to the dealer however, a service date was not available. The vehicle was not diagnosed or repaired. The contact repaired the seat himself. The manufacturer was notified of the failure and referred him to the local dealer for assistance. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving approximately 30-40 MPH, there was an abnormal burning odor detected. The contact stated that the front driver’s side heated seat had burned a two-inch hole into the seat, the upper back rest, and heating pad. The contact also noticed that the heated seat was inoperable. There were no warning lights illuminated. There were no blown fuses. The vehicle was taken to the dealer however, a service date was not available. The vehicle was not diagnosed or repaired. The contact repaired the seat himself. The manufacturer was notified of the failure and referred him to the local dealer for assistance. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving approximately 30-40 MPH, there was an abnormal burning odor detected. The contact stated that the front driver’s side heated seat had burned a two-inch hole into the seat, the upper back rest, and heating pad. The contact also noticed that the heated seat was inoperable. There were no warning lights illuminated. There were no blown fuses. The vehicle was taken to the dealer however, a service date was not available. The vehicle was not diagnosed or repaired. The contact repaired the seat himself. The manufacturer was notified of the failure and referred him to the local dealer for assistance. The failure mileage was approximately 54,000.
Mfg Campaign: 11511499
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving approximately 30-40 MPH, there was an abnormal burning odor detected. The contact stated that the front driver’s side heated seat had burned a two-inch hole into the seat, the upper back rest, and heating pad. The contact also noticed that the heated seat was inoperable. There were no warning lights illuminated. There were no blown fuses. The vehicle was taken to the dealer however, a service date was not available. The vehicle was not diagnosed or repaired. The contact repaired the seat himself. The manufacturer was notified of the failure and referred him to the local dealer for assistance. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving approximately 30-40 MPH, there was an abnormal burning odor detected. The contact stated that the front driver’s side heated seat had burned a two-inch hole into the seat, the upper back rest, and heating pad. The contact also noticed that the heated seat was inoperable. There were no warning lights illuminated. There were no blown fuses. The vehicle was taken to the dealer however, a service date was not available. The vehicle was not diagnosed or repaired. The contact repaired the seat himself. The manufacturer was notified of the failure and referred him to the local dealer for assistance. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving approximately 30-40 MPH, there was an abnormal burning odor detected. The contact stated that the front driver’s side heated seat had burned a two-inch hole into the seat, the upper back rest, and heating pad. The contact also noticed that the heated seat was inoperable. There were no warning lights illuminated. There were no blown fuses. The vehicle was taken to the dealer however, a service date was not available. The vehicle was not diagnosed or repaired. The contact repaired the seat himself. The manufacturer was notified of the failure and referred him to the local dealer for assistance. The failure mileage was approximately 54,000.
Mfg Campaign: 11511499
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while driving 70 MPH with the cruise control activated, the vehicle made an abnormal sound. The contact stated that he decelerated to 30 MPH, and then re-activated the cruise control. While at a stop sign, the vehicle lost motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while driving 70 MPH with the cruise control activated, the vehicle made an abnormal sound. The contact stated that he decelerated to 30 MPH, and then re-activated the cruise control. While at a stop sign, the vehicle lost motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while driving 70 MPH with the cruise control activated, the vehicle made an abnormal sound. The contact stated that he decelerated to 30 MPH, and then re-activated the cruise control. While at a stop sign, the vehicle lost motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11508404
Recall Date: Feb 21, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at 70 MPH with the cruise control activated, the vehicle made an abnormal sound. The contact stated, he reduced the speed to 30 MPH and restarted the cruise control. In addition, while at a stop sign, the vehicle lost motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at 70 MPH with the cruise control activated, the vehicle made an abnormal sound. The contact stated, he reduced the speed to 30 MPH and restarted the cruise control. In addition, while at a stop sign, the vehicle lost motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at 70 MPH with the cruise control activated, the vehicle made an abnormal sound. The contact stated, he reduced the speed to 30 MPH and restarted the cruise control. In addition, while at a stop sign, the vehicle lost motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11508407
Recall Date: Feb 21, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, he heard a clicking and popping sound when attempting to operate the air conditioning unit. The vehicle was taken to an independent mechanic where it was diagnosed that the blend door actuator and air conditioning flow box failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but, no assistance was provided. The failure mileage was 27,682.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, he heard a clicking and popping sound when attempting to operate the air conditioning unit. The vehicle was taken to an independent mechanic where it was diagnosed that the blend door actuator and air conditioning flow box failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but, no assistance was provided. The failure mileage was 27,682.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, he heard a clicking and popping sound when attempting to operate the air conditioning unit. The vehicle was taken to an independent mechanic where it was diagnosed that the blend door actuator and air conditioning flow box failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but, no assistance was provided. The failure mileage was 27,682.
Mfg Campaign: 11507481
Recall Date: Feb 15, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that upon starting the vehicle, the power steering assist failed with several unknown warning lights illuminated. The contact called the dealer and was informed that the VIN was not under recall. The contact was given an estimate for the repair. The contact called an independent mechanic and was also given an estimate for the repair. Due to the failure, the vehicle was towed to the independent mechanic and the contact was informed that the rack and pinion steering assembly needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,000. The contact stated that the vehicle was repaired.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that upon starting the vehicle, the power steering assist failed with several unknown warning lights illuminated. The contact called the dealer and was informed that the VIN was not under recall. The contact was given an estimate for the repair. The contact called an independent mechanic and was also given an estimate for the repair. Due to the failure, the vehicle was towed to the independent mechanic and the contact was informed that the rack and pinion steering assembly needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,000. The contact stated that the vehicle was repaired.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that upon starting the vehicle, the power steering assist failed with several unknown warning lights illuminated. The contact called the dealer and was informed that the VIN was not under recall. The contact was given an estimate for the repair. The contact called an independent mechanic and was also given an estimate for the repair. Due to the failure, the vehicle was towed to the independent mechanic and the contact was informed that the rack and pinion steering assembly needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,000. The contact stated that the vehicle was repaired.
Mfg Campaign: 11507027
Recall Date: Feb 13, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
This trucks rear brake pads have been wearing unevenly since it was new. The inside rear brake pads are showing heavy wear and the outside pads are not showing even wear. This truck has been into the Kendall Ford of Wasilla Alaska for service in early 2022 and this was first noted and repaired. Now this issues has been found again by owner/operator. There seems to be and issue with the slid pins/bolts for caliper are not allowing the outside pads to slide when pedal is active. This is not an isolated issue according to blogs I have found on this issue.
Corrective Action:
This trucks rear brake pads have been wearing unevenly since it was new. The inside rear brake pads are showing heavy wear and the outside pads are not showing even wear. This truck has been into the Kendall Ford of Wasilla Alaska for service in early 2022 and this was first noted and repaired. Now this issues has been found again by owner/operator. There seems to be and issue with the slid pins/bolts for caliper are not allowing the outside pads to slide when pedal is active. This is not an isolated issue according to blogs I have found on this issue.
Additional Notes:
This trucks rear brake pads have been wearing unevenly since it was new. The inside rear brake pads are showing heavy wear and the outside pads are not showing even wear. This truck has been into the Kendall Ford of Wasilla Alaska for service in early 2022 and this was first noted and repaired. Now this issues has been found again by owner/operator. There seems to be and issue with the slid pins/bolts for caliper are not allowing the outside pads to slide when pedal is active. This is not an isolated issue according to blogs I have found on this issue.
Mfg Campaign: 11505329
Recall Date: Feb 3, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Potential Consequences:
Very simple I believe this car fall into the recall discovered under Motor Company is issuing a safety recall for select 2019 Ford Ranger vehicles. Affected vehicles had the heating, ventilation and air conditioning, or HVAC, blower motor replaced from Oct. 9 to Nov. 22, 2019, per recall 19534. My car has only 27k miles and ac it’s blowing hot !!! Dealer would not repair it because vin did not “have” a recall but it’s the same exact issue above
Corrective Action:
Very simple I believe this car fall into the recall discovered under Motor Company is issuing a safety recall for select 2019 Ford Ranger vehicles. Affected vehicles had the heating, ventilation and air conditioning, or HVAC, blower motor replaced from Oct. 9 to Nov. 22, 2019, per recall 19534. My car has only 27k miles and ac it’s blowing hot !!! Dealer would not repair it because vin did not “have” a recall but it’s the same exact issue above
Additional Notes:
Very simple I believe this car fall into the recall discovered under Motor Company is issuing a safety recall for select 2019 Ford Ranger vehicles. Affected vehicles had the heating, ventilation and air conditioning, or HVAC, blower motor replaced from Oct. 9 to Nov. 22, 2019, per recall 19534. My car has only 27k miles and ac it’s blowing hot !!! Dealer would not repair it because vin did not “have” a recall but it’s the same exact issue above
Mfg Campaign: 11505375
Recall Date: Feb 3, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal cracking sound, and then the heating system became inoperable. The contact stated that he was freezing while driving in 20-degree weather. The contact was concerned that if he became stranded in traffic during a snowstorm, he would freeze. The vehicle was taken to the dealer, where it was diagnosed that the heating duct was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to cover a portion of the cost of the repair. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal cracking sound, and then the heating system became inoperable. The contact stated that he was freezing while driving in 20-degree weather. The contact was concerned that if he became stranded in traffic during a snowstorm, he would freeze. The vehicle was taken to the dealer, where it was diagnosed that the heating duct was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to cover a portion of the cost of the repair. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal cracking sound, and then the heating system became inoperable. The contact stated that he was freezing while driving in 20-degree weather. The contact was concerned that if he became stranded in traffic during a snowstorm, he would freeze. The vehicle was taken to the dealer, where it was diagnosed that the heating duct was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to cover a portion of the cost of the repair. The failure mileage was approximately 46,000.
Mfg Campaign: 11504622
Recall Date: Jan 31, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while driving 40 MPH with the heating system activated, the contact heard an abnormal sound coming from the vents. The contact stated that both cold air and heat was coming through the vents. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 39,081.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while driving 40 MPH with the heating system activated, the contact heard an abnormal sound coming from the vents. The contact stated that both cold air and heat was coming through the vents. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 39,081.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while driving 40 MPH with the heating system activated, the contact heard an abnormal sound coming from the vents. The contact stated that both cold air and heat was coming through the vents. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 39,081.
Mfg Campaign: 11504716
Recall Date: Jan 31, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Purchased this vehicle (2019 Ford Ranger XLT), in 2019. Over the last month or so, started developing a shimmy when starting out, bad shimmy when slowing down. Had the brakes checked, no issue. Continued it get worse, developing harder shimmy when starting and braking, began feeling a delay in shifting gears. Dropped it off where I purchased it, Priority Ford Norfolk, was told that the transmission needed to be replaced. 3 year old truck, transmission went bad. After during research, these particular transmissions (10 speed) was installed in Rangers, F150s, Explorers etc. This transmission issue poses a risk to safety when driving. When slowing down, it had major difficulty down shifting and coming to a smooth stop, it would feel like it was locking up.
Corrective Action:
Purchased this vehicle (2019 Ford Ranger XLT), in 2019. Over the last month or so, started developing a shimmy when starting out, bad shimmy when slowing down. Had the brakes checked, no issue. Continued it get worse, developing harder shimmy when starting and braking, began feeling a delay in shifting gears. Dropped it off where I purchased it, Priority Ford Norfolk, was told that the transmission needed to be replaced. 3 year old truck, transmission went bad. After during research, these particular transmissions (10 speed) was installed in Rangers, F150s, Explorers etc. This transmission issue poses a risk to safety when driving. When slowing down, it had major difficulty down shifting and coming to a smooth stop, it would feel like it was locking up.
Additional Notes:
Purchased this vehicle (2019 Ford Ranger XLT), in 2019. Over the last month or so, started developing a shimmy when starting out, bad shimmy when slowing down. Had the brakes checked, no issue. Continued it get worse, developing harder shimmy when starting and braking, began feeling a delay in shifting gears. Dropped it off where I purchased it, Priority Ford Norfolk, was told that the transmission needed to be replaced. 3 year old truck, transmission went bad. After during research, these particular transmissions (10 speed) was installed in Rangers, F150s, Explorers etc. This transmission issue poses a risk to safety when driving. When slowing down, it had major difficulty down shifting and coming to a smooth stop, it would feel like it was locking up.
Mfg Campaign: 11504058
Recall Date: Jan 27, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Potential Consequences:
The actuator motor is not working. This is a common complaint of the 2019 Ford Ranger and is noted in Ford's SSM 49264. Certainly a service bulletin identifying a need to replace the entire climate control housing assembly is worthy of a recall. This truck has 23, 000 miles on it and is just out of warranty.
Corrective Action:
The actuator motor is not working. This is a common complaint of the 2019 Ford Ranger and is noted in Ford's SSM 49264. Certainly a service bulletin identifying a need to replace the entire climate control housing assembly is worthy of a recall. This truck has 23, 000 miles on it and is just out of warranty.
Additional Notes:
The actuator motor is not working. This is a common complaint of the 2019 Ford Ranger and is noted in Ford's SSM 49264. Certainly a service bulletin identifying a need to replace the entire climate control housing assembly is worthy of a recall. This truck has 23, 000 miles on it and is just out of warranty.
Mfg Campaign: 11504085
Recall Date: Jan 27, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
It looks like on some 2019 Ford Rangers (mine included), there is a faulty blend door in the heater box assembly. Note this issue is not present in other model years due to Ford correcting the defective part. This defective part causes the switch between hot and cold air to fail. My truck got stuck on hot and the dealer replaced it under warranty. The replacement has now failed 6 months (3000) miles later. This issue can prevent the heat from functioning properly in cold weather, which means the defrost is ineffective - requiring the driver to manually clear the windshield. The issue is that Ford A) knows there is a defect that can impact the safe operation of the vehicle B) These vehicles would likely be covered under the manufacturer warranty due to low miles from 2020 (COVID) but has not made efforts to notify owners of the defect C) will gladly charge $3,000-$4,000 for this repair once the warranty expires (which has happened for many 2019 vehicles by this point). Profiteering on a known factory defect is unacceptable!
Corrective Action:
It looks like on some 2019 Ford Rangers (mine included), there is a faulty blend door in the heater box assembly. Note this issue is not present in other model years due to Ford correcting the defective part. This defective part causes the switch between hot and cold air to fail. My truck got stuck on hot and the dealer replaced it under warranty. The replacement has now failed 6 months (3000) miles later. This issue can prevent the heat from functioning properly in cold weather, which means the defrost is ineffective - requiring the driver to manually clear the windshield. The issue is that Ford A) knows there is a defect that can impact the safe operation of the vehicle B) These vehicles would likely be covered under the manufacturer warranty due to low miles from 2020 (COVID) but has not made efforts to notify owners of the defect C) will gladly charge $3,000-$4,000 for this repair once the warranty expires (which has happened for many 2019 vehicles by this point). Profiteering on a known factory defect is unacceptable!
Additional Notes:
It looks like on some 2019 Ford Rangers (mine included), there is a faulty blend door in the heater box assembly. Note this issue is not present in other model years due to Ford correcting the defective part. This defective part causes the switch between hot and cold air to fail. My truck got stuck on hot and the dealer replaced it under warranty. The replacement has now failed 6 months (3000) miles later. This issue can prevent the heat from functioning properly in cold weather, which means the defrost is ineffective - requiring the driver to manually clear the windshield. The issue is that Ford A) knows there is a defect that can impact the safe operation of the vehicle B) These vehicles would likely be covered under the manufacturer warranty due to low miles from 2020 (COVID) but has not made efforts to notify owners of the defect C) will gladly charge $3,000-$4,000 for this repair once the warranty expires (which has happened for many 2019 vehicles by this point). Profiteering on a known factory defect is unacceptable!
Mfg Campaign: 11502863
Recall Date: Jan 20, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Back up camera is blurry unable to identify objects. I know there’s been a recall on many of the back up cameras but none on my vehicle since I have a back up camera that is blurry and unable to identify objects. Clearly, how do I go about getting it fixed?
Corrective Action:
Back up camera is blurry unable to identify objects. I know there’s been a recall on many of the back up cameras but none on my vehicle since I have a back up camera that is blurry and unable to identify objects. Clearly, how do I go about getting it fixed?
Additional Notes:
Back up camera is blurry unable to identify objects. I know there’s been a recall on many of the back up cameras but none on my vehicle since I have a back up camera that is blurry and unable to identify objects. Clearly, how do I go about getting it fixed?
Mfg Campaign: 11502106
Recall Date: Jan 17, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
My vehicle's heater stopped working mid-drive. I heard a loud POP sound and then the air that came out of the vent was room temperature. I pulled over and stopped the vehicle. Waited a minute and restarted it. The temperature did not change. I was driving on Highway 80 over Donner pass in the Sierra mountains. The temperature was very cold and my window began fogging up. I then had to continue my drive by wiping my windshield from the inside with a rag every 15 seconds or so to maintain visibility enough to drive. As the snow was coming down and it was getting dark, I needed to keep going as it would have been too cold to stay in the vehicle and wait out the storm. Now, driving the vehicle is hazardous because I do not have proper defrosting capability. I took it to a dealership and they estimated roughly $4000 in repairs to fix the issue. The car is barely 3 years old.
Corrective Action:
My vehicle's heater stopped working mid-drive. I heard a loud POP sound and then the air that came out of the vent was room temperature. I pulled over and stopped the vehicle. Waited a minute and restarted it. The temperature did not change. I was driving on Highway 80 over Donner pass in the Sierra mountains. The temperature was very cold and my window began fogging up. I then had to continue my drive by wiping my windshield from the inside with a rag every 15 seconds or so to maintain visibility enough to drive. As the snow was coming down and it was getting dark, I needed to keep going as it would have been too cold to stay in the vehicle and wait out the storm. Now, driving the vehicle is hazardous because I do not have proper defrosting capability. I took it to a dealership and they estimated roughly $4000 in repairs to fix the issue. The car is barely 3 years old.
Additional Notes:
My vehicle's heater stopped working mid-drive. I heard a loud POP sound and then the air that came out of the vent was room temperature. I pulled over and stopped the vehicle. Waited a minute and restarted it. The temperature did not change. I was driving on Highway 80 over Donner pass in the Sierra mountains. The temperature was very cold and my window began fogging up. I then had to continue my drive by wiping my windshield from the inside with a rag every 15 seconds or so to maintain visibility enough to drive. As the snow was coming down and it was getting dark, I needed to keep going as it would have been too cold to stay in the vehicle and wait out the storm. Now, driving the vehicle is hazardous because I do not have proper defrosting capability. I took it to a dealership and they estimated roughly $4000 in repairs to fix the issue. The car is barely 3 years old.
Mfg Campaign: 11501121
Recall Date: Jan 10, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that they had received a notification on the main control computer screen and the vehicle's notifications app indicated that there was an electrical failure occurring with the steering. The contact then stated at the same time the vehicle began to self-direct causing an excessive amount of force required to steer the vehicle. The brakes became difficult to depress causing an excessive amount of pressure to be applied on the brake pedal in order to get the vehicle to come to a stop. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that they had received a notification on the main control computer screen and the vehicle's notifications app indicated that there was an electrical failure occurring with the steering. The contact then stated at the same time the vehicle began to self-direct causing an excessive amount of force required to steer the vehicle. The brakes became difficult to depress causing an excessive amount of pressure to be applied on the brake pedal in order to get the vehicle to come to a stop. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that they had received a notification on the main control computer screen and the vehicle's notifications app indicated that there was an electrical failure occurring with the steering. The contact then stated at the same time the vehicle began to self-direct causing an excessive amount of force required to steer the vehicle. The brakes became difficult to depress causing an excessive amount of pressure to be applied on the brake pedal in order to get the vehicle to come to a stop. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
Mfg Campaign: 11500810
Recall Date: Jan 9, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that they had received a notification on the main control computer screen and the vehicle's notifications app indicated that there was an electrical failure occurring with the steering. The contact then stated at the same time the vehicle began to self-direct causing an excessive amount of force required to steer the vehicle. The brakes became difficult to depress causing an excessive amount of pressure to be applied on the brake pedal in order to get the vehicle to come to a stop. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that they had received a notification on the main control computer screen and the vehicle's notifications app indicated that there was an electrical failure occurring with the steering. The contact then stated at the same time the vehicle began to self-direct causing an excessive amount of force required to steer the vehicle. The brakes became difficult to depress causing an excessive amount of pressure to be applied on the brake pedal in order to get the vehicle to come to a stop. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that they had received a notification on the main control computer screen and the vehicle's notifications app indicated that there was an electrical failure occurring with the steering. The contact then stated at the same time the vehicle began to self-direct causing an excessive amount of force required to steer the vehicle. The brakes became difficult to depress causing an excessive amount of pressure to be applied on the brake pedal in order to get the vehicle to come to a stop. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
Mfg Campaign: 11500810
Recall Date: Jan 9, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while driving 50 MPH, the vehicle failed to accelerate properly. There was no warning light illuminated. The contact was able to pull over on the side of the road. The vehicle was taken to the dealer and the contact was informed that the spark plugs were blown out with the coil. The contact was informed that the spark plugs, and coil needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. No further assistance was offered. The failure mileage was 17,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while driving 50 MPH, the vehicle failed to accelerate properly. There was no warning light illuminated. The contact was able to pull over on the side of the road. The vehicle was taken to the dealer and the contact was informed that the spark plugs were blown out with the coil. The contact was informed that the spark plugs, and coil needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. No further assistance was offered. The failure mileage was 17,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while driving 50 MPH, the vehicle failed to accelerate properly. There was no warning light illuminated. The contact was able to pull over on the side of the road. The vehicle was taken to the dealer and the contact was informed that the spark plugs were blown out with the coil. The contact was informed that the spark plugs, and coil needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. No further assistance was offered. The failure mileage was 17,000.
Mfg Campaign: 11499995
Recall Date: Jan 3, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury