Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C25
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles previously repaired under recall 19V-726. The service replacement Heating, Ventilating and Air Conditioning (HVAC) blower motor that was installed may have an improper clearance between an electrical terminal and the conductive base plate that may result in an resistive electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S12
Recall Date: Mar 9, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger trucks. The inline electrical connector terminals for the rear lights may be misaligned or not properly seated, potentially causing the rear lights to function intermittently or not at all.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S43
Recall Date: Nov 21, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The Heating, Ventilating and Air Conditioning (HVAC) blower motor may electrically short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S34
Recall Date: Oct 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford Ranger vehicles with a SuperCab body style. The front passenger seat belt may have been improperly assembled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S23
Recall Date: Jul 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The fasteners that attach the transmission shifter cable bracket to the transmission may loosen allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S15
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles equipped with 10-speed automatic transmissions. In some of these vehicles, the transmission shift lever can be moved from the "Park" position without the key in the starting system and without depressing the brake pedal. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C02
Recall Date: Feb 1, 2019
Consumer Complaints
275 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES, AIR:DISC:PADS
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with an abnormal squealing sound. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake discs. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with an abnormal squealing sound. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake discs. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with an abnormal squealing sound. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake discs. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.
Mfg Campaign: 11534861
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Owner, who had bought the truck new approx. 3 1/2 years earlier, had driven about three miles on dry, paved, residential, hilly, roads and was returning to where he was staying when he came upon a waiting line of cars. He turned around to go a different way. Coming to a slight curve the power steering (EPAS) went out. Struggling to make the curve, the power assist kicked in and jolted him off the right side of the road. Had the curve been to the left, the truck may have been thrust into the path of an oncoming vehicle. Owner then slowly soldiered on, with the truck making an intermittent noise as if trying to activate the power steering, which it sometimes did, causing the truck to swerve side to side. Owner did not mention any warning sign or alarm or message occurring during this episode. At his destination he called for help and the truck was towed to the dealer. The repair order (RO) indicates diagnostics first being done on 6-8-23, which verified the lack of power steering, and showed DTCs C1B00, U0415, and U3003. My research showed the first pertains to a steering angle sensor in the steering column, and the next two having to do with the ABS. The tech notes indicate he did pinpoint test BC1 (NO), BC2 (YES), and BC3 (YES). Next, the tech reported that the steering gear assembly had a malfunction and needed to be replaced. He added that he retrieved RVC code RA5VUMN131GXQ. Not having the steering gear assembly KB3Z3504A in stock, the replacement was not made until July. The RO said nothing about the battery, but it was learned that it had also been replaced under separate RO, which dealer has yet to provide. The dealer service rep said that even after they charged the old battery, it did not have enough power to activate an essential component; probably the new part, but I can't recall for sure. With the new battery, the DTCs, none of which I believe went to the steering gear, disappeared and the power steering apparently works. Truck is still with dealer.
Corrective Action:
Owner, who had bought the truck new approx. 3 1/2 years earlier, had driven about three miles on dry, paved, residential, hilly, roads and was returning to where he was staying when he came upon a waiting line of cars. He turned around to go a different way. Coming to a slight curve the power steering (EPAS) went out. Struggling to make the curve, the power assist kicked in and jolted him off the right side of the road. Had the curve been to the left, the truck may have been thrust into the path of an oncoming vehicle. Owner then slowly soldiered on, with the truck making an intermittent noise as if trying to activate the power steering, which it sometimes did, causing the truck to swerve side to side. Owner did not mention any warning sign or alarm or message occurring during this episode. At his destination he called for help and the truck was towed to the dealer. The repair order (RO) indicates diagnostics first being done on 6-8-23, which verified the lack of power steering, and showed DTCs C1B00, U0415, and U3003. My research showed the first pertains to a steering angle sensor in the steering column, and the next two having to do with the ABS. The tech notes indicate he did pinpoint test BC1 (NO), BC2 (YES), and BC3 (YES). Next, the tech reported that the steering gear assembly had a malfunction and needed to be replaced. He added that he retrieved RVC code RA5VUMN131GXQ. Not having the steering gear assembly KB3Z3504A in stock, the replacement was not made until July. The RO said nothing about the battery, but it was learned that it had also been replaced under separate RO, which dealer has yet to provide. The dealer service rep said that even after they charged the old battery, it did not have enough power to activate an essential component; probably the new part, but I can't recall for sure. With the new battery, the DTCs, none of which I believe went to the steering gear, disappeared and the power steering apparently works. Truck is still with dealer.
Additional Notes:
Owner, who had bought the truck new approx. 3 1/2 years earlier, had driven about three miles on dry, paved, residential, hilly, roads and was returning to where he was staying when he came upon a waiting line of cars. He turned around to go a different way. Coming to a slight curve the power steering (EPAS) went out. Struggling to make the curve, the power assist kicked in and jolted him off the right side of the road. Had the curve been to the left, the truck may have been thrust into the path of an oncoming vehicle. Owner then slowly soldiered on, with the truck making an intermittent noise as if trying to activate the power steering, which it sometimes did, causing the truck to swerve side to side. Owner did not mention any warning sign or alarm or message occurring during this episode. At his destination he called for help and the truck was towed to the dealer. The repair order (RO) indicates diagnostics first being done on 6-8-23, which verified the lack of power steering, and showed DTCs C1B00, U0415, and U3003. My research showed the first pertains to a steering angle sensor in the steering column, and the next two having to do with the ABS. The tech notes indicate he did pinpoint test BC1 (NO), BC2 (YES), and BC3 (YES). Next, the tech reported that the steering gear assembly had a malfunction and needed to be replaced. He added that he retrieved RVC code RA5VUMN131GXQ. Not having the steering gear assembly KB3Z3504A in stock, the replacement was not made until July. The RO said nothing about the battery, but it was learned that it had also been replaced under separate RO, which dealer has yet to provide. The dealer service rep said that even after they charged the old battery, it did not have enough power to activate an essential component; probably the new part, but I can't recall for sure. With the new battery, the DTCs, none of which I believe went to the steering gear, disappeared and the power steering apparently works. Truck is still with dealer.
Mfg Campaign: 11533082
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See related steering problem report. After Electronic Power Steering Assist went out on vehicle without warning of any kind to owner, dealer's service department diagnostics as best as I can determine did NOT indicate a problem with the parts that were replaced. The parts replaced were: 1. steering gear/rack and pinion/EPAS (which seems to go by various names), and, when installing this new, expensive, and long-in-coming part didn't get the power steering to work, 2. the battery. The scenario suggests that the root problem was the battery, not the steering gear. A representative of another dealer has advised that the first thing they check in cases involving electronic components is the battery. He also advised that Ford does not have a standard operating procedure or service bulletin that says this is something that is to be done. Can this be? Apparently, at least for this vehicle, there was/is no system to check for adequate battery voltage or to warn that electronic components like the power steering may fail if the battery is not replaced. If my research results are correct, the Diagnostic Trouble Codes the Ford dealer repair tech found went to a steering angle sensor in the steering column, and things having to do with the anti-lock brake system. They weren't fixed, but the codes disappeared after the new battery was installed. The diagnostic tools seem to give more misdirection than direction. With so many critical electrical components in today's vehicles, the warning and diagnostic systems seem woefully inadequate. I have read about Fords limiting battery recharging to about 75% and have noted that one of the DTCs involved here, U3003, sets on-demand if the voltage supplies to the ABS module falls below 10 volts. I'm a layman, but these things suggest to me that some of the electronic components require substantial minimum operating voltage which an older battery would not supply, and the recharging cap could exacerbate the problem.
Corrective Action:
See related steering problem report. After Electronic Power Steering Assist went out on vehicle without warning of any kind to owner, dealer's service department diagnostics as best as I can determine did NOT indicate a problem with the parts that were replaced. The parts replaced were: 1. steering gear/rack and pinion/EPAS (which seems to go by various names), and, when installing this new, expensive, and long-in-coming part didn't get the power steering to work, 2. the battery. The scenario suggests that the root problem was the battery, not the steering gear. A representative of another dealer has advised that the first thing they check in cases involving electronic components is the battery. He also advised that Ford does not have a standard operating procedure or service bulletin that says this is something that is to be done. Can this be? Apparently, at least for this vehicle, there was/is no system to check for adequate battery voltage or to warn that electronic components like the power steering may fail if the battery is not replaced. If my research results are correct, the Diagnostic Trouble Codes the Ford dealer repair tech found went to a steering angle sensor in the steering column, and things having to do with the anti-lock brake system. They weren't fixed, but the codes disappeared after the new battery was installed. The diagnostic tools seem to give more misdirection than direction. With so many critical electrical components in today's vehicles, the warning and diagnostic systems seem woefully inadequate. I have read about Fords limiting battery recharging to about 75% and have noted that one of the DTCs involved here, U3003, sets on-demand if the voltage supplies to the ABS module falls below 10 volts. I'm a layman, but these things suggest to me that some of the electronic components require substantial minimum operating voltage which an older battery would not supply, and the recharging cap could exacerbate the problem.
Additional Notes:
See related steering problem report. After Electronic Power Steering Assist went out on vehicle without warning of any kind to owner, dealer's service department diagnostics as best as I can determine did NOT indicate a problem with the parts that were replaced. The parts replaced were: 1. steering gear/rack and pinion/EPAS (which seems to go by various names), and, when installing this new, expensive, and long-in-coming part didn't get the power steering to work, 2. the battery. The scenario suggests that the root problem was the battery, not the steering gear. A representative of another dealer has advised that the first thing they check in cases involving electronic components is the battery. He also advised that Ford does not have a standard operating procedure or service bulletin that says this is something that is to be done. Can this be? Apparently, at least for this vehicle, there was/is no system to check for adequate battery voltage or to warn that electronic components like the power steering may fail if the battery is not replaced. If my research results are correct, the Diagnostic Trouble Codes the Ford dealer repair tech found went to a steering angle sensor in the steering column, and things having to do with the anti-lock brake system. They weren't fixed, but the codes disappeared after the new battery was installed. The diagnostic tools seem to give more misdirection than direction. With so many critical electrical components in today's vehicles, the warning and diagnostic systems seem woefully inadequate. I have read about Fords limiting battery recharging to about 75% and have noted that one of the DTCs involved here, U3003, sets on-demand if the voltage supplies to the ABS module falls below 10 volts. I'm a layman, but these things suggest to me that some of the electronic components require substantial minimum operating voltage which an older battery would not supply, and the recharging cap could exacerbate the problem.
Mfg Campaign: 11533105
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
See related steering problem report. After Electronic Power Steering Assist went out on vehicle without warning of any kind to owner, dealer's service department diagnostics as best as I can determine did NOT indicate a problem with the parts that were replaced. The parts replaced were: 1. steering gear/rack and pinion/EPAS (which seems to go by various names), and, when installing this new, expensive, and long-in-coming part didn't get the power steering to work, 2. the battery. The scenario suggests that the root problem was the battery, not the steering gear. A representative of another dealer has advised that the first thing they check in cases involving electronic components is the battery. He also advised that Ford does not have a standard operating procedure or service bulletin that says this is something that is to be done. Can this be? Apparently, at least for this vehicle, there was/is no system to check for adequate battery voltage or to warn that electronic components like the power steering may fail if the battery is not replaced. If my research results are correct, the Diagnostic Trouble Codes the Ford dealer repair tech found went to a steering angle sensor in the steering column, and things having to do with the anti-lock brake system. They weren't fixed, but the codes disappeared after the new battery was installed. The diagnostic tools seem to give more misdirection than direction. With so many critical electrical components in today's vehicles, the warning and diagnostic systems seem woefully inadequate. I have read about Fords limiting battery recharging to about 75% and have noted that one of the DTCs involved here, U3003, sets on-demand if the voltage supplies to the ABS module falls below 10 volts. I'm a layman, but these things suggest to me that some of the electronic components require substantial minimum operating voltage which an older battery would not supply, and the recharging cap could exacerbate the problem.
Corrective Action:
See related steering problem report. After Electronic Power Steering Assist went out on vehicle without warning of any kind to owner, dealer's service department diagnostics as best as I can determine did NOT indicate a problem with the parts that were replaced. The parts replaced were: 1. steering gear/rack and pinion/EPAS (which seems to go by various names), and, when installing this new, expensive, and long-in-coming part didn't get the power steering to work, 2. the battery. The scenario suggests that the root problem was the battery, not the steering gear. A representative of another dealer has advised that the first thing they check in cases involving electronic components is the battery. He also advised that Ford does not have a standard operating procedure or service bulletin that says this is something that is to be done. Can this be? Apparently, at least for this vehicle, there was/is no system to check for adequate battery voltage or to warn that electronic components like the power steering may fail if the battery is not replaced. If my research results are correct, the Diagnostic Trouble Codes the Ford dealer repair tech found went to a steering angle sensor in the steering column, and things having to do with the anti-lock brake system. They weren't fixed, but the codes disappeared after the new battery was installed. The diagnostic tools seem to give more misdirection than direction. With so many critical electrical components in today's vehicles, the warning and diagnostic systems seem woefully inadequate. I have read about Fords limiting battery recharging to about 75% and have noted that one of the DTCs involved here, U3003, sets on-demand if the voltage supplies to the ABS module falls below 10 volts. I'm a layman, but these things suggest to me that some of the electronic components require substantial minimum operating voltage which an older battery would not supply, and the recharging cap could exacerbate the problem.
Additional Notes:
See related steering problem report. After Electronic Power Steering Assist went out on vehicle without warning of any kind to owner, dealer's service department diagnostics as best as I can determine did NOT indicate a problem with the parts that were replaced. The parts replaced were: 1. steering gear/rack and pinion/EPAS (which seems to go by various names), and, when installing this new, expensive, and long-in-coming part didn't get the power steering to work, 2. the battery. The scenario suggests that the root problem was the battery, not the steering gear. A representative of another dealer has advised that the first thing they check in cases involving electronic components is the battery. He also advised that Ford does not have a standard operating procedure or service bulletin that says this is something that is to be done. Can this be? Apparently, at least for this vehicle, there was/is no system to check for adequate battery voltage or to warn that electronic components like the power steering may fail if the battery is not replaced. If my research results are correct, the Diagnostic Trouble Codes the Ford dealer repair tech found went to a steering angle sensor in the steering column, and things having to do with the anti-lock brake system. They weren't fixed, but the codes disappeared after the new battery was installed. The diagnostic tools seem to give more misdirection than direction. With so many critical electrical components in today's vehicles, the warning and diagnostic systems seem woefully inadequate. I have read about Fords limiting battery recharging to about 75% and have noted that one of the DTCs involved here, U3003, sets on-demand if the voltage supplies to the ABS module falls below 10 volts. I'm a layman, but these things suggest to me that some of the electronic components require substantial minimum operating voltage which an older battery would not supply, and the recharging cap could exacerbate the problem.
Mfg Campaign: 11533105
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cruising at highway speed ,truck starting bucking and losing speed. Took a minute for it to stop. Then resumed normal speed. This has happened twice. First incident was shorter in length.
Corrective Action:
Cruising at highway speed ,truck starting bucking and losing speed. Took a minute for it to stop. Then resumed normal speed. This has happened twice. First incident was shorter in length.
Additional Notes:
Cruising at highway speed ,truck starting bucking and losing speed. Took a minute for it to stop. Then resumed normal speed. This has happened twice. First incident was shorter in length.
Mfg Campaign: 11530079
Recall Date: Jul 3, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the HVAC blower motor failed to blow cold or hot air as needed. The failure caused the defroster to be inoperable and failed to defrost the front windshield. The vehicle was taken to the dealer, where it was diagnosed that the climate control housing box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 26,662.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the HVAC blower motor failed to blow cold or hot air as needed. The failure caused the defroster to be inoperable and failed to defrost the front windshield. The vehicle was taken to the dealer, where it was diagnosed that the climate control housing box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 26,662.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the HVAC blower motor failed to blow cold or hot air as needed. The failure caused the defroster to be inoperable and failed to defrost the front windshield. The vehicle was taken to the dealer, where it was diagnosed that the climate control housing box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 26,662.
Mfg Campaign: 11529568
Recall Date: Jun 29, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that upon activating the air condition, the vents failed to blow cold or redirect airflow. The contact stated that due to the failure as a result, the defogger and defroster failed to operate as needed. There were warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front pre-tensioner and air intake damper position sensor. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V726000 (Visibility). The vehicle was not repaired. The manufacturer was notified, and a case was opened. The failure mileage was 31,500.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that upon activating the air condition, the vents failed to blow cold or redirect airflow. The contact stated that due to the failure as a result, the defogger and defroster failed to operate as needed. There were warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front pre-tensioner and air intake damper position sensor. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V726000 (Visibility). The vehicle was not repaired. The manufacturer was notified, and a case was opened. The failure mileage was 31,500.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that upon activating the air condition, the vents failed to blow cold or redirect airflow. The contact stated that due to the failure as a result, the defogger and defroster failed to operate as needed. There were warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front pre-tensioner and air intake damper position sensor. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V726000 (Visibility). The vehicle was not repaired. The manufacturer was notified, and a case was opened. The failure mileage was 31,500.
Mfg Campaign: 11526217
Recall Date: Jun 9, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Ford Ranger air conditioning compressor failed. When compressor seized, the component smelt of burning. The compressor failure has been confirmed by the Ford dealership. There was no warnings prior to the problem occurring. Similar recalls have been made on other 2019 Ford Rangers.
Corrective Action:
2019 Ford Ranger air conditioning compressor failed. When compressor seized, the component smelt of burning. The compressor failure has been confirmed by the Ford dealership. There was no warnings prior to the problem occurring. Similar recalls have been made on other 2019 Ford Rangers.
Additional Notes:
2019 Ford Ranger air conditioning compressor failed. When compressor seized, the component smelt of burning. The compressor failure has been confirmed by the Ford dealership. There was no warnings prior to the problem occurring. Similar recalls have been made on other 2019 Ford Rangers.
Mfg Campaign: 11526107
Recall Date: Jun 8, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle is a 2019 Ford Ranger mileage is 25700..just had to have all four rotors and brake pads replaced. rear axle rotors showed unaccepatable pitting causing premature wear on pads, while front showed evidence of intermittent pulsing, causing uneven wear . dealership informed me that their hands were tied, this was considfered a normal wear and tear. Ford Customer Care also informed me that there were no programs at this moment to address this problem. I have noticed on your site that there are consumer complaints about the brakes on this vehicle and it's my request that further investigation of the brakes and materials is warranted
Corrective Action:
Vehicle is a 2019 Ford Ranger mileage is 25700..just had to have all four rotors and brake pads replaced. rear axle rotors showed unaccepatable pitting causing premature wear on pads, while front showed evidence of intermittent pulsing, causing uneven wear . dealership informed me that their hands were tied, this was considfered a normal wear and tear. Ford Customer Care also informed me that there were no programs at this moment to address this problem. I have noticed on your site that there are consumer complaints about the brakes on this vehicle and it's my request that further investigation of the brakes and materials is warranted
Additional Notes:
Vehicle is a 2019 Ford Ranger mileage is 25700..just had to have all four rotors and brake pads replaced. rear axle rotors showed unaccepatable pitting causing premature wear on pads, while front showed evidence of intermittent pulsing, causing uneven wear . dealership informed me that their hands were tied, this was considfered a normal wear and tear. Ford Customer Care also informed me that there were no programs at this moment to address this problem. I have noticed on your site that there are consumer complaints about the brakes on this vehicle and it's my request that further investigation of the brakes and materials is warranted
Mfg Campaign: 11523836
Recall Date: May 25, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. The contact then stated that the vehicle failed to shift while accelerating. As a result, the contact had to use the automatic shift to manually drive the vehicle. The power train warning light illuminated. The dealer was notified of the failure and the contact was informed that a technician was unavailable at the specific location and advised to take the vehicle to a sister dealer where the vehicle remained and diagnosed that the transmission had failed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was offered half the cost of the repair, but no further assistance was provided. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. The contact then stated that the vehicle failed to shift while accelerating. As a result, the contact had to use the automatic shift to manually drive the vehicle. The power train warning light illuminated. The dealer was notified of the failure and the contact was informed that a technician was unavailable at the specific location and advised to take the vehicle to a sister dealer where the vehicle remained and diagnosed that the transmission had failed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was offered half the cost of the repair, but no further assistance was provided. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. The contact then stated that the vehicle failed to shift while accelerating. As a result, the contact had to use the automatic shift to manually drive the vehicle. The power train warning light illuminated. The dealer was notified of the failure and the contact was informed that a technician was unavailable at the specific location and advised to take the vehicle to a sister dealer where the vehicle remained and diagnosed that the transmission had failed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was offered half the cost of the repair, but no further assistance was provided. The failure mileage was approximately 62,000.
Mfg Campaign: 11521768
Recall Date: May 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford failed to install a upper engine cover on Rangers with the 2.3 Eco Boost engine, this lets water to gather around the spark plugs causing misfires and stalling. This can cause vehicles to stall on the highway. This has been a on going problem with these vehicles. These covers were installed from the factory on Ford Explorers with the same engines from the factory. Ford service has used air to blow water from around the spark plugs. Then they tell the customer the need to buy the cover to prevent this from happening again.
Corrective Action:
Ford failed to install a upper engine cover on Rangers with the 2.3 Eco Boost engine, this lets water to gather around the spark plugs causing misfires and stalling. This can cause vehicles to stall on the highway. This has been a on going problem with these vehicles. These covers were installed from the factory on Ford Explorers with the same engines from the factory. Ford service has used air to blow water from around the spark plugs. Then they tell the customer the need to buy the cover to prevent this from happening again.
Additional Notes:
Ford failed to install a upper engine cover on Rangers with the 2.3 Eco Boost engine, this lets water to gather around the spark plugs causing misfires and stalling. This can cause vehicles to stall on the highway. This has been a on going problem with these vehicles. These covers were installed from the factory on Ford Explorers with the same engines from the factory. Ford service has used air to blow water from around the spark plugs. Then they tell the customer the need to buy the cover to prevent this from happening again.
Mfg Campaign: 11521231
Recall Date: May 9, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The air conditioner blows hot air on the driver's side and cold air on the passenger side. No safety issues. It has not been verified by a dealer. We notified them a year ago. No warning lights.
Corrective Action:
The air conditioner blows hot air on the driver's side and cold air on the passenger side. No safety issues. It has not been verified by a dealer. We notified them a year ago. No warning lights.
Additional Notes:
The air conditioner blows hot air on the driver's side and cold air on the passenger side. No safety issues. It has not been verified by a dealer. We notified them a year ago. No warning lights.
Mfg Campaign: 11520524
Recall Date: May 4, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Mfg Campaign: 11518300
Recall Date: Apr 21, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Mfg Campaign: 11518300
Recall Date: Apr 21, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and confirmed that the vehicle had abruptly downshifted, and the tires were squealing. The contact called the local dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Mfg Campaign: 11518300
Recall Date: Apr 21, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
With high outside temperatures A/C unit was on, but only the heating system was working. Air Conditioning system was not functuning and heating system would not go off. With windows down, inside tempearture was over 100 degrees and passing out due to heat was happening. Ford Dealer inspected the problem and said it was a manufacture malfunction. After repairing, the same issue developed again five days later. Ford dealer said it was another malfunctioning manufacture part.
Corrective Action:
With high outside temperatures A/C unit was on, but only the heating system was working. Air Conditioning system was not functuning and heating system would not go off. With windows down, inside tempearture was over 100 degrees and passing out due to heat was happening. Ford Dealer inspected the problem and said it was a manufacture malfunction. After repairing, the same issue developed again five days later. Ford dealer said it was another malfunctioning manufacture part.
Additional Notes:
With high outside temperatures A/C unit was on, but only the heating system was working. Air Conditioning system was not functuning and heating system would not go off. With windows down, inside tempearture was over 100 degrees and passing out due to heat was happening. Ford Dealer inspected the problem and said it was a manufacture malfunction. After repairing, the same issue developed again five days later. Ford dealer said it was another malfunctioning manufacture part.
Mfg Campaign: 11517351
Recall Date: Apr 17, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Potential Consequences:
With high outside temperatures A/C unit was on, but only the heating system was working. Air Conditioning system was not functuning and heating system would not go off. With windows down, inside tempearture was over 100 degrees and passing out due to heat was happening. Ford Dealer inspected the problem and said it was a manufacture malfunction. After repairing, the same issue developed again five days later. Ford dealer said it was another malfunctioning manufacture part.
Corrective Action:
With high outside temperatures A/C unit was on, but only the heating system was working. Air Conditioning system was not functuning and heating system would not go off. With windows down, inside tempearture was over 100 degrees and passing out due to heat was happening. Ford Dealer inspected the problem and said it was a manufacture malfunction. After repairing, the same issue developed again five days later. Ford dealer said it was another malfunctioning manufacture part.
Additional Notes:
With high outside temperatures A/C unit was on, but only the heating system was working. Air Conditioning system was not functuning and heating system would not go off. With windows down, inside tempearture was over 100 degrees and passing out due to heat was happening. Ford Dealer inspected the problem and said it was a manufacture malfunction. After repairing, the same issue developed again five days later. Ford dealer said it was another malfunctioning manufacture part.
Mfg Campaign: 11517351
Recall Date: Apr 17, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In May of 2022 at approximatley 46,000 miles a family members 2019 Ford Ranger had the A/C unit on, but VERY hot air was blowing on drivers side. After inspection and Pin Point Test the Ford Dealership determined a manufactures Drivers Side Temp Blend Door was malfunctioning and was replaced at full charge of both parts and labor to the owner. A few days later after the manufactures malfunctioning part was replaced, the VERY same issue developed and caused a family member to pass out due to over 100 degress inside the vehicle. After OTHER inspection by the Ford Dealership it was determined the manufactures Blend Door Acuator, was malfunctioning and was replaced at full charge of both parts and labor to the owner. ON THE WEEK OF APRIL 10, 2023, THIS VIN'S FORD RANGER HAS EXPERIENCED THE EXACT SAME ISSUES AND HAS BEEN DETERMINED THE EXACT SAME MANUFACTURES PARTS ARE MALFUNCTIONING. THIS MUST BE DETERMINED AS A RECALL!
Corrective Action:
In May of 2022 at approximatley 46,000 miles a family members 2019 Ford Ranger had the A/C unit on, but VERY hot air was blowing on drivers side. After inspection and Pin Point Test the Ford Dealership determined a manufactures Drivers Side Temp Blend Door was malfunctioning and was replaced at full charge of both parts and labor to the owner. A few days later after the manufactures malfunctioning part was replaced, the VERY same issue developed and caused a family member to pass out due to over 100 degress inside the vehicle. After OTHER inspection by the Ford Dealership it was determined the manufactures Blend Door Acuator, was malfunctioning and was replaced at full charge of both parts and labor to the owner. ON THE WEEK OF APRIL 10, 2023, THIS VIN'S FORD RANGER HAS EXPERIENCED THE EXACT SAME ISSUES AND HAS BEEN DETERMINED THE EXACT SAME MANUFACTURES PARTS ARE MALFUNCTIONING. THIS MUST BE DETERMINED AS A RECALL!
Additional Notes:
In May of 2022 at approximatley 46,000 miles a family members 2019 Ford Ranger had the A/C unit on, but VERY hot air was blowing on drivers side. After inspection and Pin Point Test the Ford Dealership determined a manufactures Drivers Side Temp Blend Door was malfunctioning and was replaced at full charge of both parts and labor to the owner. A few days later after the manufactures malfunctioning part was replaced, the VERY same issue developed and caused a family member to pass out due to over 100 degress inside the vehicle. After OTHER inspection by the Ford Dealership it was determined the manufactures Blend Door Acuator, was malfunctioning and was replaced at full charge of both parts and labor to the owner. ON THE WEEK OF APRIL 10, 2023, THIS VIN'S FORD RANGER HAS EXPERIENCED THE EXACT SAME ISSUES AND HAS BEEN DETERMINED THE EXACT SAME MANUFACTURES PARTS ARE MALFUNCTIONING. THIS MUST BE DETERMINED AS A RECALL!
Mfg Campaign: 11517352
Recall Date: Apr 17, 2023
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Potential Consequences:
In May of 2022 at approximatley 46,000 miles a family members 2019 Ford Ranger had the A/C unit on, but VERY hot air was blowing on drivers side. After inspection and Pin Point Test the Ford Dealership determined a manufactures Drivers Side Temp Blend Door was malfunctioning and was replaced at full charge of both parts and labor to the owner. A few days later after the manufactures malfunctioning part was replaced, the VERY same issue developed and caused a family member to pass out due to over 100 degress inside the vehicle. After OTHER inspection by the Ford Dealership it was determined the manufactures Blend Door Acuator, was malfunctioning and was replaced at full charge of both parts and labor to the owner. ON THE WEEK OF APRIL 10, 2023, THIS VIN'S FORD RANGER HAS EXPERIENCED THE EXACT SAME ISSUES AND HAS BEEN DETERMINED THE EXACT SAME MANUFACTURES PARTS ARE MALFUNCTIONING. THIS MUST BE DETERMINED AS A RECALL!
Corrective Action:
In May of 2022 at approximatley 46,000 miles a family members 2019 Ford Ranger had the A/C unit on, but VERY hot air was blowing on drivers side. After inspection and Pin Point Test the Ford Dealership determined a manufactures Drivers Side Temp Blend Door was malfunctioning and was replaced at full charge of both parts and labor to the owner. A few days later after the manufactures malfunctioning part was replaced, the VERY same issue developed and caused a family member to pass out due to over 100 degress inside the vehicle. After OTHER inspection by the Ford Dealership it was determined the manufactures Blend Door Acuator, was malfunctioning and was replaced at full charge of both parts and labor to the owner. ON THE WEEK OF APRIL 10, 2023, THIS VIN'S FORD RANGER HAS EXPERIENCED THE EXACT SAME ISSUES AND HAS BEEN DETERMINED THE EXACT SAME MANUFACTURES PARTS ARE MALFUNCTIONING. THIS MUST BE DETERMINED AS A RECALL!
Additional Notes:
In May of 2022 at approximatley 46,000 miles a family members 2019 Ford Ranger had the A/C unit on, but VERY hot air was blowing on drivers side. After inspection and Pin Point Test the Ford Dealership determined a manufactures Drivers Side Temp Blend Door was malfunctioning and was replaced at full charge of both parts and labor to the owner. A few days later after the manufactures malfunctioning part was replaced, the VERY same issue developed and caused a family member to pass out due to over 100 degress inside the vehicle. After OTHER inspection by the Ford Dealership it was determined the manufactures Blend Door Acuator, was malfunctioning and was replaced at full charge of both parts and labor to the owner. ON THE WEEK OF APRIL 10, 2023, THIS VIN'S FORD RANGER HAS EXPERIENCED THE EXACT SAME ISSUES AND HAS BEEN DETERMINED THE EXACT SAME MANUFACTURES PARTS ARE MALFUNCTIONING. THIS MUST BE DETERMINED AS A RECALL!
Mfg Campaign: 11517352
Recall Date: Apr 17, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while driving 45 MPH, hot air was entering through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air distribution box to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V137000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while driving 45 MPH, hot air was entering through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air distribution box to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V137000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while driving 45 MPH, hot air was entering through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air distribution box to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V137000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.
Mfg Campaign: 11516884
Recall Date: Apr 13, 2023
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