Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C25
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles previously repaired under recall 19V-726. The service replacement Heating, Ventilating and Air Conditioning (HVAC) blower motor that was installed may have an improper clearance between an electrical terminal and the conductive base plate that may result in an resistive electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S12
Recall Date: Mar 9, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger trucks. The inline electrical connector terminals for the rear lights may be misaligned or not properly seated, potentially causing the rear lights to function intermittently or not at all.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S43
Recall Date: Nov 21, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The Heating, Ventilating and Air Conditioning (HVAC) blower motor may electrically short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S34
Recall Date: Oct 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford Ranger vehicles with a SuperCab body style. The front passenger seat belt may have been improperly assembled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S23
Recall Date: Jul 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The fasteners that attach the transmission shifter cable bracket to the transmission may loosen allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S15
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles equipped with 10-speed automatic transmissions. In some of these vehicles, the transmission shift lever can be moved from the "Park" position without the key in the starting system and without depressing the brake pedal. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C02
Recall Date: Feb 1, 2019
Consumer Complaints
275 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There's something wrong with the heater motor or the heater itself. When the heat is on even at the lowest setting the heat is too high. It gets very hot in the vehicle and I have to turn the heat off. The vehicle will fog up when the heater is turned off. There's also a smell like something's burning or overheating and there are clicking noises coming from behind the radio/ heater area. Also If the AC is turned on only the passenger side gets cold, and the driver side blows very hot air. The heat is on even in AC mode, very frustrating.
Corrective Action:
There's something wrong with the heater motor or the heater itself. When the heat is on even at the lowest setting the heat is too high. It gets very hot in the vehicle and I have to turn the heat off. The vehicle will fog up when the heater is turned off. There's also a smell like something's burning or overheating and there are clicking noises coming from behind the radio/ heater area. Also If the AC is turned on only the passenger side gets cold, and the driver side blows very hot air. The heat is on even in AC mode, very frustrating.
Additional Notes:
There's something wrong with the heater motor or the heater itself. When the heat is on even at the lowest setting the heat is too high. It gets very hot in the vehicle and I have to turn the heat off. The vehicle will fog up when the heater is turned off. There's also a smell like something's burning or overheating and there are clicking noises coming from behind the radio/ heater area. Also If the AC is turned on only the passenger side gets cold, and the driver side blows very hot air. The heat is on even in AC mode, very frustrating.
Mfg Campaign: 11584389
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while driving at an undisclosed speed, the air conditioner was activated. The air conditioner made a ticking sound. In addition, the A/C started blowing out hot air. The contact stated that the failure occurred when the temperature was 100 degrees. The contact stated that because of health issues, the air conditioner was required during the heated temperatures. The vehicle was taken to an independent mechanic where it was diagnosed with a failed A/C blower motor. The contact was informed that the A/C blower motor needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while driving at an undisclosed speed, the air conditioner was activated. The air conditioner made a ticking sound. In addition, the A/C started blowing out hot air. The contact stated that the failure occurred when the temperature was 100 degrees. The contact stated that because of health issues, the air conditioner was required during the heated temperatures. The vehicle was taken to an independent mechanic where it was diagnosed with a failed A/C blower motor. The contact was informed that the A/C blower motor needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while driving at an undisclosed speed, the air conditioner was activated. The air conditioner made a ticking sound. In addition, the A/C started blowing out hot air. The contact stated that the failure occurred when the temperature was 100 degrees. The contact stated that because of health issues, the air conditioner was required during the heated temperatures. The vehicle was taken to an independent mechanic where it was diagnosed with a failed A/C blower motor. The contact was informed that the A/C blower motor needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11583005
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
See attachment for complaint
Corrective Action:
See attachment for complaint
Additional Notes:
See attachment for complaint
Mfg Campaign: 11577267
Recall Date: Mar 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2019 Ford Rangers were shipped without an engine cover to protect the engine from water intrusion. This, along with the design of the plastic cowl at the base of the windshield being a 2 piece design with a seam directly over the engine bay, allows water to drain into the engine bay during periods of heavy rain. Water will drain from the windshield into the top of the engine, and begin filling the spark plug wells under the ignition coil boots and into the engine head. This water intrusion can cause engine misfire codes as well as a loss of power while driving, and on multiple instances while merging into traffic, the engine would bog down. It wasn't until the most recent occurrence that a check engine light came on. I immediately pulled into a shop and they found the plug wells were rusted, corroded and full of water from this happening since the day it rolled off the lot in 2019. I have had an independent mechanic assess the damage as well as had the vehicle towed to a local Ford dealer and they found the same condition- with the only solution to replace the engine head as they are unable to remove the plugs due to the damage caused by the water intrusion. An owner should not have to be concerned with parking or driving a vehicle in the rain and whether it will suddenly lose power while driving at highway speeds. This is a safety issue that Ford should be forced to take care of. They are aware of the issue and have been as they have issued multiple service bulletins with a solution for misfires to change plugs and install an engine cover. An engine cover has no bearing on an engine misfire but it shows Ford knows water is getting into engines and causing these problems. Engine/plugs/coils failed, it is available for inspection. Mine and public safety was at risk when driving as it lost power merging into traffic. Problem has been confirmed by dealer and independent mechanic. Last instance (2/9/24) was first time a CEL came on while driving
Corrective Action:
2019 Ford Rangers were shipped without an engine cover to protect the engine from water intrusion. This, along with the design of the plastic cowl at the base of the windshield being a 2 piece design with a seam directly over the engine bay, allows water to drain into the engine bay during periods of heavy rain. Water will drain from the windshield into the top of the engine, and begin filling the spark plug wells under the ignition coil boots and into the engine head. This water intrusion can cause engine misfire codes as well as a loss of power while driving, and on multiple instances while merging into traffic, the engine would bog down. It wasn't until the most recent occurrence that a check engine light came on. I immediately pulled into a shop and they found the plug wells were rusted, corroded and full of water from this happening since the day it rolled off the lot in 2019. I have had an independent mechanic assess the damage as well as had the vehicle towed to a local Ford dealer and they found the same condition- with the only solution to replace the engine head as they are unable to remove the plugs due to the damage caused by the water intrusion. An owner should not have to be concerned with parking or driving a vehicle in the rain and whether it will suddenly lose power while driving at highway speeds. This is a safety issue that Ford should be forced to take care of. They are aware of the issue and have been as they have issued multiple service bulletins with a solution for misfires to change plugs and install an engine cover. An engine cover has no bearing on an engine misfire but it shows Ford knows water is getting into engines and causing these problems. Engine/plugs/coils failed, it is available for inspection. Mine and public safety was at risk when driving as it lost power merging into traffic. Problem has been confirmed by dealer and independent mechanic. Last instance (2/9/24) was first time a CEL came on while driving
Additional Notes:
2019 Ford Rangers were shipped without an engine cover to protect the engine from water intrusion. This, along with the design of the plastic cowl at the base of the windshield being a 2 piece design with a seam directly over the engine bay, allows water to drain into the engine bay during periods of heavy rain. Water will drain from the windshield into the top of the engine, and begin filling the spark plug wells under the ignition coil boots and into the engine head. This water intrusion can cause engine misfire codes as well as a loss of power while driving, and on multiple instances while merging into traffic, the engine would bog down. It wasn't until the most recent occurrence that a check engine light came on. I immediately pulled into a shop and they found the plug wells were rusted, corroded and full of water from this happening since the day it rolled off the lot in 2019. I have had an independent mechanic assess the damage as well as had the vehicle towed to a local Ford dealer and they found the same condition- with the only solution to replace the engine head as they are unable to remove the plugs due to the damage caused by the water intrusion. An owner should not have to be concerned with parking or driving a vehicle in the rain and whether it will suddenly lose power while driving at highway speeds. This is a safety issue that Ford should be forced to take care of. They are aware of the issue and have been as they have issued multiple service bulletins with a solution for misfires to change plugs and install an engine cover. An engine cover has no bearing on an engine misfire but it shows Ford knows water is getting into engines and causing these problems. Engine/plugs/coils failed, it is available for inspection. Mine and public safety was at risk when driving as it lost power merging into traffic. Problem has been confirmed by dealer and independent mechanic. Last instance (2/9/24) was first time a CEL came on while driving
Mfg Campaign: 11575053
Recall Date: Mar 2, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Ford Rangers were shipped without an engine cover to protect the engine from water intrusion. This, along with the design of the plastic cowl at the base of the windshield being a 2 piece design with a seam directly over the engine bay, allows water to drain into the engine bay during periods of heavy rain. Water will drain from the windshield into the top of the engine, and begin filling the spark plug wells under the ignition coil boots and into the engine head. This water intrusion can cause engine misfire codes as well as a loss of power while driving, and on multiple instances while merging into traffic, the engine would bog down. It wasn't until the most recent occurrence that a check engine light came on. I immediately pulled into a shop and they found the plug wells were rusted, corroded and full of water from this happening since the day it rolled off the lot in 2019. I have had an independent mechanic assess the damage as well as had the vehicle towed to a local Ford dealer and they found the same condition- with the only solution to replace the engine head as they are unable to remove the plugs due to the damage caused by the water intrusion. An owner should not have to be concerned with parking or driving a vehicle in the rain and whether it will suddenly lose power while driving at highway speeds. This is a safety issue that Ford should be forced to take care of. They are aware of the issue and have been as they have issued multiple service bulletins with a solution for misfires to change plugs and install an engine cover. An engine cover has no bearing on an engine misfire but it shows Ford knows water is getting into engines and causing these problems. Engine/plugs/coils failed, it is available for inspection. Mine and public safety was at risk when driving as it lost power merging into traffic. Problem has been confirmed by dealer and independent mechanic. Last instance (2/9/24) was first time a CEL came on while driving
Corrective Action:
2019 Ford Rangers were shipped without an engine cover to protect the engine from water intrusion. This, along with the design of the plastic cowl at the base of the windshield being a 2 piece design with a seam directly over the engine bay, allows water to drain into the engine bay during periods of heavy rain. Water will drain from the windshield into the top of the engine, and begin filling the spark plug wells under the ignition coil boots and into the engine head. This water intrusion can cause engine misfire codes as well as a loss of power while driving, and on multiple instances while merging into traffic, the engine would bog down. It wasn't until the most recent occurrence that a check engine light came on. I immediately pulled into a shop and they found the plug wells were rusted, corroded and full of water from this happening since the day it rolled off the lot in 2019. I have had an independent mechanic assess the damage as well as had the vehicle towed to a local Ford dealer and they found the same condition- with the only solution to replace the engine head as they are unable to remove the plugs due to the damage caused by the water intrusion. An owner should not have to be concerned with parking or driving a vehicle in the rain and whether it will suddenly lose power while driving at highway speeds. This is a safety issue that Ford should be forced to take care of. They are aware of the issue and have been as they have issued multiple service bulletins with a solution for misfires to change plugs and install an engine cover. An engine cover has no bearing on an engine misfire but it shows Ford knows water is getting into engines and causing these problems. Engine/plugs/coils failed, it is available for inspection. Mine and public safety was at risk when driving as it lost power merging into traffic. Problem has been confirmed by dealer and independent mechanic. Last instance (2/9/24) was first time a CEL came on while driving
Additional Notes:
2019 Ford Rangers were shipped without an engine cover to protect the engine from water intrusion. This, along with the design of the plastic cowl at the base of the windshield being a 2 piece design with a seam directly over the engine bay, allows water to drain into the engine bay during periods of heavy rain. Water will drain from the windshield into the top of the engine, and begin filling the spark plug wells under the ignition coil boots and into the engine head. This water intrusion can cause engine misfire codes as well as a loss of power while driving, and on multiple instances while merging into traffic, the engine would bog down. It wasn't until the most recent occurrence that a check engine light came on. I immediately pulled into a shop and they found the plug wells were rusted, corroded and full of water from this happening since the day it rolled off the lot in 2019. I have had an independent mechanic assess the damage as well as had the vehicle towed to a local Ford dealer and they found the same condition- with the only solution to replace the engine head as they are unable to remove the plugs due to the damage caused by the water intrusion. An owner should not have to be concerned with parking or driving a vehicle in the rain and whether it will suddenly lose power while driving at highway speeds. This is a safety issue that Ford should be forced to take care of. They are aware of the issue and have been as they have issued multiple service bulletins with a solution for misfires to change plugs and install an engine cover. An engine cover has no bearing on an engine misfire but it shows Ford knows water is getting into engines and causing these problems. Engine/plugs/coils failed, it is available for inspection. Mine and public safety was at risk when driving as it lost power merging into traffic. Problem has been confirmed by dealer and independent mechanic. Last instance (2/9/24) was first time a CEL came on while driving
Mfg Campaign: 11575053
Recall Date: Mar 2, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents .Heater box was replaced by the Dealer at the cost to owner.
Corrective Action:
Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents .Heater box was replaced by the Dealer at the cost to owner.
Additional Notes:
Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents .Heater box was replaced by the Dealer at the cost to owner.
Mfg Campaign: 11574078
Recall Date: Feb 26, 2024
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents .Heater box was replaced by the Dealer at the cost to owner.
Corrective Action:
Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents .Heater box was replaced by the Dealer at the cost to owner.
Additional Notes:
Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents .Heater box was replaced by the Dealer at the cost to owner.
Mfg Campaign: 11574078
Recall Date: Feb 26, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Known issue with 2019 Ford Rangers where they've issued a safety recall on SOME, but not ALL Rangers in that year. Related to SSM [XXX]: 2019-2020 Ranger - Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash - Built On Or Before 30-Jul-2020. Related to recall 19S34. There is an online thread with over 20 pages on [XXX] [XXX] ) where numerous people have reported this issue where one side no longer has A/C. This is dangerous as A/C is required in the winter to help dehumidify the air before it goes across the heater core to defrost the windshield. Ford does not want to issue a recall for all models because it's a labor intensive costly repair to replace the HVAC Distribution Box. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Known issue with 2019 Ford Rangers where they've issued a safety recall on SOME, but not ALL Rangers in that year. Related to SSM [XXX]: 2019-2020 Ranger - Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash - Built On Or Before 30-Jul-2020. Related to recall 19S34. There is an online thread with over 20 pages on [XXX] [XXX] ) where numerous people have reported this issue where one side no longer has A/C. This is dangerous as A/C is required in the winter to help dehumidify the air before it goes across the heater core to defrost the windshield. Ford does not want to issue a recall for all models because it's a labor intensive costly repair to replace the HVAC Distribution Box. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Known issue with 2019 Ford Rangers where they've issued a safety recall on SOME, but not ALL Rangers in that year. Related to SSM [XXX]: 2019-2020 Ranger - Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash - Built On Or Before 30-Jul-2020. Related to recall 19S34. There is an online thread with over 20 pages on [XXX] [XXX] ) where numerous people have reported this issue where one side no longer has A/C. This is dangerous as A/C is required in the winter to help dehumidify the air before it goes across the heater core to defrost the windshield. Ford does not want to issue a recall for all models because it's a labor intensive costly repair to replace the HVAC Distribution Box. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11571946
Recall Date: Feb 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop, the vehicle was jerking, and the transmission was slipping and shifting hard. There was no warning light illuminated. The contact stated that the failure mostly occurred while driving from 0-20 MPH. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the transmission needed to be replaced. The dealer informed the contact the manufacturer was contacted and offered to partially cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 67,800.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop, the vehicle was jerking, and the transmission was slipping and shifting hard. There was no warning light illuminated. The contact stated that the failure mostly occurred while driving from 0-20 MPH. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the transmission needed to be replaced. The dealer informed the contact the manufacturer was contacted and offered to partially cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 67,800.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop, the vehicle was jerking, and the transmission was slipping and shifting hard. There was no warning light illuminated. The contact stated that the failure mostly occurred while driving from 0-20 MPH. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the transmission needed to be replaced. The dealer informed the contact the manufacturer was contacted and offered to partially cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 67,800.
Mfg Campaign: 11571013
Recall Date: Feb 9, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The steering wheel is loose. I tried to get my truck aligned and was told they weren’t able to do it because of the steering wheel being loose
Corrective Action:
The steering wheel is loose. I tried to get my truck aligned and was told they weren’t able to do it because of the steering wheel being loose
Additional Notes:
The steering wheel is loose. I tried to get my truck aligned and was told they weren’t able to do it because of the steering wheel being loose
Mfg Campaign: 11569699
Recall Date: Feb 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that there was a mixture of fluid and oil inside the rear passenger’s side wheel, and onto the brake calipers and the rear axle. The dealer determined that the passenger's side rear axle seal was leaking. The dealer replaced the passenger's side rear axle seal. Additionally, the contact stated while driving at various speeds, the vehicle jerked and jolted while the transmission skipped from 1st to 3rd gear. The contact also stated that the vehicle hesitated to respond and made an abnormal sound while accelerating and decelerating, and then jolted when shifting into gear. The contact stated that the failure had been recurring more increasingly. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that there was a mixture of fluid and oil inside the rear passenger’s side wheel, and onto the brake calipers and the rear axle. The dealer determined that the passenger's side rear axle seal was leaking. The dealer replaced the passenger's side rear axle seal. Additionally, the contact stated while driving at various speeds, the vehicle jerked and jolted while the transmission skipped from 1st to 3rd gear. The contact also stated that the vehicle hesitated to respond and made an abnormal sound while accelerating and decelerating, and then jolted when shifting into gear. The contact stated that the failure had been recurring more increasingly. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that there was a mixture of fluid and oil inside the rear passenger’s side wheel, and onto the brake calipers and the rear axle. The dealer determined that the passenger's side rear axle seal was leaking. The dealer replaced the passenger's side rear axle seal. Additionally, the contact stated while driving at various speeds, the vehicle jerked and jolted while the transmission skipped from 1st to 3rd gear. The contact also stated that the vehicle hesitated to respond and made an abnormal sound while accelerating and decelerating, and then jolted when shifting into gear. The contact stated that the failure had been recurring more increasingly. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.
Mfg Campaign: 11567089
Recall Date: Jan 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that there was a mixture of fluid and oil inside the rear passenger’s side wheel, and onto the brake calipers and the rear axle. The dealer determined that the passenger's side rear axle seal was leaking. The dealer replaced the passenger's side rear axle seal. Additionally, the contact stated while driving at various speeds, the vehicle jerked and jolted while the transmission skipped from 1st to 3rd gear. The contact also stated that the vehicle hesitated to respond and made an abnormal sound while accelerating and decelerating, and then jolted when shifting into gear. The contact stated that the failure had been recurring more increasingly. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that there was a mixture of fluid and oil inside the rear passenger’s side wheel, and onto the brake calipers and the rear axle. The dealer determined that the passenger's side rear axle seal was leaking. The dealer replaced the passenger's side rear axle seal. Additionally, the contact stated while driving at various speeds, the vehicle jerked and jolted while the transmission skipped from 1st to 3rd gear. The contact also stated that the vehicle hesitated to respond and made an abnormal sound while accelerating and decelerating, and then jolted when shifting into gear. The contact stated that the failure had been recurring more increasingly. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that there was a mixture of fluid and oil inside the rear passenger’s side wheel, and onto the brake calipers and the rear axle. The dealer determined that the passenger's side rear axle seal was leaking. The dealer replaced the passenger's side rear axle seal. Additionally, the contact stated while driving at various speeds, the vehicle jerked and jolted while the transmission skipped from 1st to 3rd gear. The contact also stated that the vehicle hesitated to respond and made an abnormal sound while accelerating and decelerating, and then jolted when shifting into gear. The contact stated that the failure had been recurring more increasingly. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.
Mfg Campaign: 11567089
Recall Date: Jan 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2019 Ranger went into limp mode in traffic at the worst possible time. Error code appeared and referred to transmission fault at roughly 38k. Was taken to ford and I was told PCM just needed updating. By 45k the transmission was right back to shifting rough with sudden shifts jerking the truck. Called Ford to say hey it’s not right still. It’s continuing to downshift from 10th gear at 65mph instantly down to 3rd gear nearly ripping the transmission out. Every Ford dealership within 3.5hrs from me all told me the same thing. “We are told to say it’s normal for the 10r80 to do hard shifts. Ford knows they are a problem but want issue a recall, the only thing you can do it blow up the transmission while your under 60k warranty so they have no choice but to replace it.” Now at 80k I’m screwed and have to spend nearly 8k to fix the transmission ford said was fine.
Corrective Action:
2019 Ranger went into limp mode in traffic at the worst possible time. Error code appeared and referred to transmission fault at roughly 38k. Was taken to ford and I was told PCM just needed updating. By 45k the transmission was right back to shifting rough with sudden shifts jerking the truck. Called Ford to say hey it’s not right still. It’s continuing to downshift from 10th gear at 65mph instantly down to 3rd gear nearly ripping the transmission out. Every Ford dealership within 3.5hrs from me all told me the same thing. “We are told to say it’s normal for the 10r80 to do hard shifts. Ford knows they are a problem but want issue a recall, the only thing you can do it blow up the transmission while your under 60k warranty so they have no choice but to replace it.” Now at 80k I’m screwed and have to spend nearly 8k to fix the transmission ford said was fine.
Additional Notes:
2019 Ranger went into limp mode in traffic at the worst possible time. Error code appeared and referred to transmission fault at roughly 38k. Was taken to ford and I was told PCM just needed updating. By 45k the transmission was right back to shifting rough with sudden shifts jerking the truck. Called Ford to say hey it’s not right still. It’s continuing to downshift from 10th gear at 65mph instantly down to 3rd gear nearly ripping the transmission out. Every Ford dealership within 3.5hrs from me all told me the same thing. “We are told to say it’s normal for the 10r80 to do hard shifts. Ford knows they are a problem but want issue a recall, the only thing you can do it blow up the transmission while your under 60k warranty so they have no choice but to replace it.” Now at 80k I’m screwed and have to spend nearly 8k to fix the transmission ford said was fine.
Mfg Campaign: 11564779
Recall Date: Jan 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is shifting extremely rough, lunges forward or completely disengaged in lower gears. Initially started to happen with cold starts but now continues to happen regardless of the amount of drive time. Completely unsafe when merging into traffic because transmission will either exhibit low power, shift roughly or completely disengage. Transmission has disengaged 5 times so far during initial acceleration. Issue has been confirmed by my Ford dealer. Vehicle is currently being serviced for complete transmission replacement. Dealer has told me that this a frequent complaint that they are experiencing with Ford car owners with the 10R80 transmission.
Corrective Action:
Transmission is shifting extremely rough, lunges forward or completely disengaged in lower gears. Initially started to happen with cold starts but now continues to happen regardless of the amount of drive time. Completely unsafe when merging into traffic because transmission will either exhibit low power, shift roughly or completely disengage. Transmission has disengaged 5 times so far during initial acceleration. Issue has been confirmed by my Ford dealer. Vehicle is currently being serviced for complete transmission replacement. Dealer has told me that this a frequent complaint that they are experiencing with Ford car owners with the 10R80 transmission.
Additional Notes:
Transmission is shifting extremely rough, lunges forward or completely disengaged in lower gears. Initially started to happen with cold starts but now continues to happen regardless of the amount of drive time. Completely unsafe when merging into traffic because transmission will either exhibit low power, shift roughly or completely disengage. Transmission has disengaged 5 times so far during initial acceleration. Issue has been confirmed by my Ford dealer. Vehicle is currently being serviced for complete transmission replacement. Dealer has told me that this a frequent complaint that they are experiencing with Ford car owners with the 10R80 transmission.
Mfg Campaign: 11565010
Recall Date: Jan 11, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
My seat belt buckle stopped working (part number KB3Z-2161203-AB) and despite the fact that my truck is less than 5 years old and has less than 60K miles on it Ford's service system says this part is not covered under the 5 year 60K mile Safety Restraint System nor the Premium Care extended warranties I have on the truck. Documentation for the warranties suggests it does but the system the Ford service techs use says no. When I've escalated to Customer Care, they claim "there is nothing they can do." Ford Protect (warranty department) says the same thing. A helpful Ford tech on the internet claims he looked into it and says the problem is that the Ford service system has the part misclassified as a "trim" part and not a "safety" part so it only recognizes it as something covered by the 3 year 36K mile bumper to bumper warranty. When I pressed and they sent me to Ford Financial Assistance for a "Goodwill Repair" I was told they would only cover 40%. I have presented pictures to Ford of their own warranty documentation that clearly states the seat belt buckles are covered and they repeatedly have pushed back saying "there is nothing we can do, it's denied." Bringing it to your attention in the hopes you can help me find the right folks at Ford to remedy this issue as anyone who has a Ford with this same base part number (2161203) is going to have this problem. I'm attaching a copy of the Ford Warranty Safety Section and a copy of the online listing for the Seat Belt Buckle.
Corrective Action:
My seat belt buckle stopped working (part number KB3Z-2161203-AB) and despite the fact that my truck is less than 5 years old and has less than 60K miles on it Ford's service system says this part is not covered under the 5 year 60K mile Safety Restraint System nor the Premium Care extended warranties I have on the truck. Documentation for the warranties suggests it does but the system the Ford service techs use says no. When I've escalated to Customer Care, they claim "there is nothing they can do." Ford Protect (warranty department) says the same thing. A helpful Ford tech on the internet claims he looked into it and says the problem is that the Ford service system has the part misclassified as a "trim" part and not a "safety" part so it only recognizes it as something covered by the 3 year 36K mile bumper to bumper warranty. When I pressed and they sent me to Ford Financial Assistance for a "Goodwill Repair" I was told they would only cover 40%. I have presented pictures to Ford of their own warranty documentation that clearly states the seat belt buckles are covered and they repeatedly have pushed back saying "there is nothing we can do, it's denied." Bringing it to your attention in the hopes you can help me find the right folks at Ford to remedy this issue as anyone who has a Ford with this same base part number (2161203) is going to have this problem. I'm attaching a copy of the Ford Warranty Safety Section and a copy of the online listing for the Seat Belt Buckle.
Additional Notes:
My seat belt buckle stopped working (part number KB3Z-2161203-AB) and despite the fact that my truck is less than 5 years old and has less than 60K miles on it Ford's service system says this part is not covered under the 5 year 60K mile Safety Restraint System nor the Premium Care extended warranties I have on the truck. Documentation for the warranties suggests it does but the system the Ford service techs use says no. When I've escalated to Customer Care, they claim "there is nothing they can do." Ford Protect (warranty department) says the same thing. A helpful Ford tech on the internet claims he looked into it and says the problem is that the Ford service system has the part misclassified as a "trim" part and not a "safety" part so it only recognizes it as something covered by the 3 year 36K mile bumper to bumper warranty. When I pressed and they sent me to Ford Financial Assistance for a "Goodwill Repair" I was told they would only cover 40%. I have presented pictures to Ford of their own warranty documentation that clearly states the seat belt buckles are covered and they repeatedly have pushed back saying "there is nothing we can do, it's denied." Bringing it to your attention in the hopes you can help me find the right folks at Ford to remedy this issue as anyone who has a Ford with this same base part number (2161203) is going to have this problem. I'm attaching a copy of the Ford Warranty Safety Section and a copy of the online listing for the Seat Belt Buckle.
Mfg Campaign: 11564753
Recall Date: Jan 10, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION "BUCKING" DURING SPEED ACCELERATION. THIS CAUSES THE VEHICLE TO DE-ACCELERATE BEFORE ACCELERATING TO DESIRE SPEED. PROBLEM: PROGRAMIMG OF THE PCM FOR THE TRANSMISSION. ACCORDING TO THE DATA COLLECTED ON THE FORD FORUM THIS PROBLEM AFFECTS ALL FORD RANGER FOR 2019 MODELS.
Corrective Action:
THE TRANSMISSION "BUCKING" DURING SPEED ACCELERATION. THIS CAUSES THE VEHICLE TO DE-ACCELERATE BEFORE ACCELERATING TO DESIRE SPEED. PROBLEM: PROGRAMIMG OF THE PCM FOR THE TRANSMISSION. ACCORDING TO THE DATA COLLECTED ON THE FORD FORUM THIS PROBLEM AFFECTS ALL FORD RANGER FOR 2019 MODELS.
Additional Notes:
THE TRANSMISSION "BUCKING" DURING SPEED ACCELERATION. THIS CAUSES THE VEHICLE TO DE-ACCELERATE BEFORE ACCELERATING TO DESIRE SPEED. PROBLEM: PROGRAMIMG OF THE PCM FOR THE TRANSMISSION. ACCORDING TO THE DATA COLLECTED ON THE FORD FORUM THIS PROBLEM AFFECTS ALL FORD RANGER FOR 2019 MODELS.
Mfg Campaign: 11564094
Recall Date: Jan 8, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE TRANSMISSION "BUCKING" DURING SPEED ACCELERATION. THIS CAUSES THE VEHICLE TO DE-ACCELERATE BEFORE ACCELERATING TO DESIRE SPEED. PROBLEM: PROGRAMIMG OF THE PCM FOR THE TRANSMISSION. ACCORDING TO THE DATA COLLECTED ON THE FORD FORUM THIS PROBLEM AFFECTS ALL FORD RANGER FOR 2019 MODELS.
Corrective Action:
THE TRANSMISSION "BUCKING" DURING SPEED ACCELERATION. THIS CAUSES THE VEHICLE TO DE-ACCELERATE BEFORE ACCELERATING TO DESIRE SPEED. PROBLEM: PROGRAMIMG OF THE PCM FOR THE TRANSMISSION. ACCORDING TO THE DATA COLLECTED ON THE FORD FORUM THIS PROBLEM AFFECTS ALL FORD RANGER FOR 2019 MODELS.
Additional Notes:
THE TRANSMISSION "BUCKING" DURING SPEED ACCELERATION. THIS CAUSES THE VEHICLE TO DE-ACCELERATE BEFORE ACCELERATING TO DESIRE SPEED. PROBLEM: PROGRAMIMG OF THE PCM FOR THE TRANSMISSION. ACCORDING TO THE DATA COLLECTED ON THE FORD FORUM THIS PROBLEM AFFECTS ALL FORD RANGER FOR 2019 MODELS.
Mfg Campaign: 11564094
Recall Date: Jan 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at approximately 35 MPH, the vehicle lunged forward while shifting gear. There were no warning lights illuminated. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,800.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at approximately 35 MPH, the vehicle lunged forward while shifting gear. There were no warning lights illuminated. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,800.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at approximately 35 MPH, the vehicle lunged forward while shifting gear. There were no warning lights illuminated. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,800.
Mfg Campaign: 11563732
Recall Date: Jan 5, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Unintended Aceleration Veheicle experienced normal stop with no anomaly. Upon release of brakes, experienced reported Wide Open Throttle" Brakes were ineffective. Vehicle accelerate thru intersection striking guardrail with significant damage. WOT stopped by shutting of engine. Vehicle currently in repair. Reported event to local dealer service dept, Insurance Rep and Ford referencing 2010 Class Action Lawsuit for similar events, All claim no knowledge of such an event. Vehicle had no previous reports of similar events
Corrective Action:
Unintended Aceleration Veheicle experienced normal stop with no anomaly. Upon release of brakes, experienced reported Wide Open Throttle" Brakes were ineffective. Vehicle accelerate thru intersection striking guardrail with significant damage. WOT stopped by shutting of engine. Vehicle currently in repair. Reported event to local dealer service dept, Insurance Rep and Ford referencing 2010 Class Action Lawsuit for similar events, All claim no knowledge of such an event. Vehicle had no previous reports of similar events
Additional Notes:
Unintended Aceleration Veheicle experienced normal stop with no anomaly. Upon release of brakes, experienced reported Wide Open Throttle" Brakes were ineffective. Vehicle accelerate thru intersection striking guardrail with significant damage. WOT stopped by shutting of engine. Vehicle currently in repair. Reported event to local dealer service dept, Insurance Rep and Ford referencing 2010 Class Action Lawsuit for similar events, All claim no knowledge of such an event. Vehicle had no previous reports of similar events
Mfg Campaign: 11561429
Recall Date: Dec 22, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unintended Aceleration Veheicle experienced normal stop with no anomaly. Upon release of brakes, experienced reported Wide Open Throttle" Brakes were ineffective. Vehicle accelerate thru intersection striking guardrail with significant damage. WOT stopped by shutting of engine. Vehicle currently in repair. Reported event to local dealer service dept, Insurance Rep and Ford referencing 2010 Class Action Lawsuit for similar events, All claim no knowledge of such an event. Vehicle had no previous reports of similar events
Corrective Action:
Unintended Aceleration Veheicle experienced normal stop with no anomaly. Upon release of brakes, experienced reported Wide Open Throttle" Brakes were ineffective. Vehicle accelerate thru intersection striking guardrail with significant damage. WOT stopped by shutting of engine. Vehicle currently in repair. Reported event to local dealer service dept, Insurance Rep and Ford referencing 2010 Class Action Lawsuit for similar events, All claim no knowledge of such an event. Vehicle had no previous reports of similar events
Additional Notes:
Unintended Aceleration Veheicle experienced normal stop with no anomaly. Upon release of brakes, experienced reported Wide Open Throttle" Brakes were ineffective. Vehicle accelerate thru intersection striking guardrail with significant damage. WOT stopped by shutting of engine. Vehicle currently in repair. Reported event to local dealer service dept, Insurance Rep and Ford referencing 2010 Class Action Lawsuit for similar events, All claim no knowledge of such an event. Vehicle had no previous reports of similar events
Mfg Campaign: 11561429
Recall Date: Dec 22, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury