Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C25
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles previously repaired under recall 19V-726. The service replacement Heating, Ventilating and Air Conditioning (HVAC) blower motor that was installed may have an improper clearance between an electrical terminal and the conductive base plate that may result in an resistive electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S12
Recall Date: Mar 9, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger trucks. The inline electrical connector terminals for the rear lights may be misaligned or not properly seated, potentially causing the rear lights to function intermittently or not at all.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S43
Recall Date: Nov 21, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The Heating, Ventilating and Air Conditioning (HVAC) blower motor may electrically short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S34
Recall Date: Oct 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford Ranger vehicles with a SuperCab body style. The front passenger seat belt may have been improperly assembled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S23
Recall Date: Jul 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The fasteners that attach the transmission shifter cable bracket to the transmission may loosen allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S15
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles equipped with 10-speed automatic transmissions. In some of these vehicles, the transmission shift lever can be moved from the "Park" position without the key in the starting system and without depressing the brake pedal. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C02
Recall Date: Feb 1, 2019
Consumer Complaints
275 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at various speeds, the vehicle jerked forward while slightly depressing the accelerator pedal. There was no warning light illuminated. In addition, the transmission was shifting hard while shifting from first through third gear. The vehicle was taken to an independent mechanic to be diagnosed; however, the contact was informed that no fault codes were retrieved. The manufacturer was notified of the failure and the contact was referred to a local dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at various speeds, the vehicle jerked forward while slightly depressing the accelerator pedal. There was no warning light illuminated. In addition, the transmission was shifting hard while shifting from first through third gear. The vehicle was taken to an independent mechanic to be diagnosed; however, the contact was informed that no fault codes were retrieved. The manufacturer was notified of the failure and the contact was referred to a local dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at various speeds, the vehicle jerked forward while slightly depressing the accelerator pedal. There was no warning light illuminated. In addition, the transmission was shifting hard while shifting from first through third gear. The vehicle was taken to an independent mechanic to be diagnosed; however, the contact was informed that no fault codes were retrieved. The manufacturer was notified of the failure and the contact was referred to a local dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11640444
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The 10R80 10 speed transmission in my truck has failed, due to the steel to aluminum drum being different materials it cause pre mature catastrophic failure. the damaged components resulted in needing a full overhaul/rebuild of my transmission at my full expense. my ford dealer stated there is a known tech service bulletin about this exact failure which means ford knows there's a problem but will not fix it. the resulting damage was the sun gear has failed, the drum has failed, and there are chunks missing from gears 5,6 and 7, which also resulted in needing a new valve body, and new torque converter. i opted to take my ranger to a independent shop as i no longer trusted ford to rebuild the transmission correctly and i do also have the failed components. The safety issues were losing all drive train function randomly when in operation, on several occasions this happened on the freeway at freeway speeds, or sitting in stop and go traffic and the the truck would just rev but not go anywhere, both scenarios have happened with my kids in the vehicle putting there lives in danger. Yes the problem has been confirmed by both the ford dealer and the independent transmission shop. yes i brought the parts to the ford dealer to look at, but they do remain in my possession. no, there were lights or indicators that a failure was happening, ive done all the ford recommended maintenance at the time it was due, the hard shift had always been there but i was told that's just how it was on multiple occasions. this is a known issue and i have spoken with several other 2019-2023 ford ranger owners and majority have had the exact same issues occur.
Corrective Action:
The 10R80 10 speed transmission in my truck has failed, due to the steel to aluminum drum being different materials it cause pre mature catastrophic failure. the damaged components resulted in needing a full overhaul/rebuild of my transmission at my full expense. my ford dealer stated there is a known tech service bulletin about this exact failure which means ford knows there's a problem but will not fix it. the resulting damage was the sun gear has failed, the drum has failed, and there are chunks missing from gears 5,6 and 7, which also resulted in needing a new valve body, and new torque converter. i opted to take my ranger to a independent shop as i no longer trusted ford to rebuild the transmission correctly and i do also have the failed components. The safety issues were losing all drive train function randomly when in operation, on several occasions this happened on the freeway at freeway speeds, or sitting in stop and go traffic and the the truck would just rev but not go anywhere, both scenarios have happened with my kids in the vehicle putting there lives in danger. Yes the problem has been confirmed by both the ford dealer and the independent transmission shop. yes i brought the parts to the ford dealer to look at, but they do remain in my possession. no, there were lights or indicators that a failure was happening, ive done all the ford recommended maintenance at the time it was due, the hard shift had always been there but i was told that's just how it was on multiple occasions. this is a known issue and i have spoken with several other 2019-2023 ford ranger owners and majority have had the exact same issues occur.
Additional Notes:
The 10R80 10 speed transmission in my truck has failed, due to the steel to aluminum drum being different materials it cause pre mature catastrophic failure. the damaged components resulted in needing a full overhaul/rebuild of my transmission at my full expense. my ford dealer stated there is a known tech service bulletin about this exact failure which means ford knows there's a problem but will not fix it. the resulting damage was the sun gear has failed, the drum has failed, and there are chunks missing from gears 5,6 and 7, which also resulted in needing a new valve body, and new torque converter. i opted to take my ranger to a independent shop as i no longer trusted ford to rebuild the transmission correctly and i do also have the failed components. The safety issues were losing all drive train function randomly when in operation, on several occasions this happened on the freeway at freeway speeds, or sitting in stop and go traffic and the the truck would just rev but not go anywhere, both scenarios have happened with my kids in the vehicle putting there lives in danger. Yes the problem has been confirmed by both the ford dealer and the independent transmission shop. yes i brought the parts to the ford dealer to look at, but they do remain in my possession. no, there were lights or indicators that a failure was happening, ive done all the ford recommended maintenance at the time it was due, the hard shift had always been there but i was told that's just how it was on multiple occasions. this is a known issue and i have spoken with several other 2019-2023 ford ranger owners and majority have had the exact same issues occur.
Mfg Campaign: 11637681
Recall Date: Jan 22, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Corrective Action:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Additional Notes:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Mfg Campaign: 11636744
Recall Date: Jan 18, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Corrective Action:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Additional Notes:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Mfg Campaign: 11636744
Recall Date: Jan 18, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Corrective Action:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Additional Notes:
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
Mfg Campaign: 11636744
Recall Date: Jan 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
In my 2019 Ford Ranger, which has 75,570 miles, on [XXX], I was at a stop sign on [XXX] , at [XXX] , near Statesboro, GA, waiting for a break in traffic to safely cross. When a safe break occurred, I proceeded to cross, and at about the halfway point of crossing, the transmission bucked, and the truck began to slow to a halt. As a tractor trailer was bearing down on me broadside, the transmission jumped into gear, and I was able to proceed, and narrowly avoided a broadside collision. Afterward, the warning lamp indicated a powertrain malfunction (wrench) light. I took the truck to my local Autozone, where I used their OBD, and the test result fault was "Power Train System, P07F7-00, Gear 10 Incorrect Ratio". I have an appointment at Metter Ford to repair the issue on January 17th, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In my 2019 Ford Ranger, which has 75,570 miles, on [XXX], I was at a stop sign on [XXX] , at [XXX] , near Statesboro, GA, waiting for a break in traffic to safely cross. When a safe break occurred, I proceeded to cross, and at about the halfway point of crossing, the transmission bucked, and the truck began to slow to a halt. As a tractor trailer was bearing down on me broadside, the transmission jumped into gear, and I was able to proceed, and narrowly avoided a broadside collision. Afterward, the warning lamp indicated a powertrain malfunction (wrench) light. I took the truck to my local Autozone, where I used their OBD, and the test result fault was "Power Train System, P07F7-00, Gear 10 Incorrect Ratio". I have an appointment at Metter Ford to repair the issue on January 17th, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In my 2019 Ford Ranger, which has 75,570 miles, on [XXX], I was at a stop sign on [XXX] , at [XXX] , near Statesboro, GA, waiting for a break in traffic to safely cross. When a safe break occurred, I proceeded to cross, and at about the halfway point of crossing, the transmission bucked, and the truck began to slow to a halt. As a tractor trailer was bearing down on me broadside, the transmission jumped into gear, and I was able to proceed, and narrowly avoided a broadside collision. Afterward, the warning lamp indicated a powertrain malfunction (wrench) light. I took the truck to my local Autozone, where I used their OBD, and the test result fault was "Power Train System, P07F7-00, Gear 10 Incorrect Ratio". I have an appointment at Metter Ford to repair the issue on January 17th, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634615
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact turned off the vehicle for the vehicle to stop. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact turned off the vehicle for the vehicle to stop. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact turned off the vehicle for the vehicle to stop. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 65,000.
Mfg Campaign: 11633452
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Truck has noticeable hard shifts into reverse and drive. Sometimes searching for gear while accelerating.
Corrective Action:
Truck has noticeable hard shifts into reverse and drive. Sometimes searching for gear while accelerating.
Additional Notes:
Truck has noticeable hard shifts into reverse and drive. Sometimes searching for gear while accelerating.
Mfg Campaign: 11631138
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while his wife was driving from a complete stop and releasing the accelerator pedal, the vehicle continued to accelerate unintendedly until the brake pedal was depressed. The contact stated the vehicle experienced hard shifts from first gear to third gear. The contact stated that the transmission was slipping while driving in the higher gears. Additionally, the contact stated while attempting to drive from a complete stop on a hill, the vehicle rolled backwards upon depressing the accelerator pedal, nearly causing a crash. The driver turned off and restarted the vehicle, and shifted into drive(D), and the vehicle responded as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission fluid was replaced; however, the failure got progressively worse. The vehicle was taken back to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed; however, no further assistance was provided. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while his wife was driving from a complete stop and releasing the accelerator pedal, the vehicle continued to accelerate unintendedly until the brake pedal was depressed. The contact stated the vehicle experienced hard shifts from first gear to third gear. The contact stated that the transmission was slipping while driving in the higher gears. Additionally, the contact stated while attempting to drive from a complete stop on a hill, the vehicle rolled backwards upon depressing the accelerator pedal, nearly causing a crash. The driver turned off and restarted the vehicle, and shifted into drive(D), and the vehicle responded as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission fluid was replaced; however, the failure got progressively worse. The vehicle was taken back to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed; however, no further assistance was provided. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while his wife was driving from a complete stop and releasing the accelerator pedal, the vehicle continued to accelerate unintendedly until the brake pedal was depressed. The contact stated the vehicle experienced hard shifts from first gear to third gear. The contact stated that the transmission was slipping while driving in the higher gears. Additionally, the contact stated while attempting to drive from a complete stop on a hill, the vehicle rolled backwards upon depressing the accelerator pedal, nearly causing a crash. The driver turned off and restarted the vehicle, and shifted into drive(D), and the vehicle responded as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission fluid was replaced; however, the failure got progressively worse. The vehicle was taken back to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed; however, no further assistance was provided. The failure mileage was approximately 85,000.
Mfg Campaign: 11627204
Recall Date: Nov 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission 10R80, 10 speed. Had HARD shifting, 1st to 2nd gear, excessive engine RPM in 1st gear then dropping hard into 2nd causing tire squawk. Hesitation in power after hard shift causing loss of acceleration, dangerous in heavy traffic. No warning lights and no fault codes produced. Warranty time period expired mid June 2024. Mileage at 52236 was under 60000 limit. Ford dealership refused to cover any costs. Complaints filed with Ford Motor Company twice. Corp refused any support or compensation. Vehicle was taken to independent Certified Mechanic who verified the problems. Mechanic followed Ford Technical Bulletins to make repairs. Three separate steps in the repair process produced no favorable results. Transmission had to be removed and rebuilt with Ford factory OEM parts. Several parts replaced were of new design, indicating Ford knows of the problems and is attempting to redesign the transmission, but NOT supporting customers out of warranty. Since this was our only vehicle a rental was needed for two weeks while the repair process was followed per Ford Technical Bulletins. Total cost of repairs $7301.82 for vehicle 2 months out of warranty with less than 53000 miles. Also having problems with the Sync System that the dealership also refused to even test at no charge. Since we did not feel safe with this vehicle, nor did it seem reliable, we traded the truck in for a Nissan. We are seeking reimbursement for all costs of repairs and rental cars. Ford needs to issue a recall and reimburse customers regardless of miles and warranty expirations. I have receipts for all expenditures and all parts removed and replaced on/in the transmission. Documents can be supplied upon request.
Corrective Action:
Transmission 10R80, 10 speed. Had HARD shifting, 1st to 2nd gear, excessive engine RPM in 1st gear then dropping hard into 2nd causing tire squawk. Hesitation in power after hard shift causing loss of acceleration, dangerous in heavy traffic. No warning lights and no fault codes produced. Warranty time period expired mid June 2024. Mileage at 52236 was under 60000 limit. Ford dealership refused to cover any costs. Complaints filed with Ford Motor Company twice. Corp refused any support or compensation. Vehicle was taken to independent Certified Mechanic who verified the problems. Mechanic followed Ford Technical Bulletins to make repairs. Three separate steps in the repair process produced no favorable results. Transmission had to be removed and rebuilt with Ford factory OEM parts. Several parts replaced were of new design, indicating Ford knows of the problems and is attempting to redesign the transmission, but NOT supporting customers out of warranty. Since this was our only vehicle a rental was needed for two weeks while the repair process was followed per Ford Technical Bulletins. Total cost of repairs $7301.82 for vehicle 2 months out of warranty with less than 53000 miles. Also having problems with the Sync System that the dealership also refused to even test at no charge. Since we did not feel safe with this vehicle, nor did it seem reliable, we traded the truck in for a Nissan. We are seeking reimbursement for all costs of repairs and rental cars. Ford needs to issue a recall and reimburse customers regardless of miles and warranty expirations. I have receipts for all expenditures and all parts removed and replaced on/in the transmission. Documents can be supplied upon request.
Additional Notes:
Transmission 10R80, 10 speed. Had HARD shifting, 1st to 2nd gear, excessive engine RPM in 1st gear then dropping hard into 2nd causing tire squawk. Hesitation in power after hard shift causing loss of acceleration, dangerous in heavy traffic. No warning lights and no fault codes produced. Warranty time period expired mid June 2024. Mileage at 52236 was under 60000 limit. Ford dealership refused to cover any costs. Complaints filed with Ford Motor Company twice. Corp refused any support or compensation. Vehicle was taken to independent Certified Mechanic who verified the problems. Mechanic followed Ford Technical Bulletins to make repairs. Three separate steps in the repair process produced no favorable results. Transmission had to be removed and rebuilt with Ford factory OEM parts. Several parts replaced were of new design, indicating Ford knows of the problems and is attempting to redesign the transmission, but NOT supporting customers out of warranty. Since this was our only vehicle a rental was needed for two weeks while the repair process was followed per Ford Technical Bulletins. Total cost of repairs $7301.82 for vehicle 2 months out of warranty with less than 53000 miles. Also having problems with the Sync System that the dealership also refused to even test at no charge. Since we did not feel safe with this vehicle, nor did it seem reliable, we traded the truck in for a Nissan. We are seeking reimbursement for all costs of repairs and rental cars. Ford needs to issue a recall and reimburse customers regardless of miles and warranty expirations. I have receipts for all expenditures and all parts removed and replaced on/in the transmission. Documents can be supplied upon request.
Mfg Campaign: 11626206
Recall Date: Nov 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while driving 65-70 MPH, the transmission was slipping. The wrench symbol was displayed on the instrument panel. The check service manual message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The dealer informed the contact that there was no warranty coverage on the vehicle for the repair. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while driving 65-70 MPH, the transmission was slipping. The wrench symbol was displayed on the instrument panel. The check service manual message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The dealer informed the contact that there was no warranty coverage on the vehicle for the repair. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while driving 65-70 MPH, the transmission was slipping. The wrench symbol was displayed on the instrument panel. The check service manual message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The dealer informed the contact that there was no warranty coverage on the vehicle for the repair. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Mfg Campaign: 11624773
Recall Date: Nov 12, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Rear leaf springs cracked, rusted, and broke on my 2015 Ford Ranger. Repair of one side estimate to be $1000
Corrective Action:
Rear leaf springs cracked, rusted, and broke on my 2015 Ford Ranger. Repair of one side estimate to be $1000
Additional Notes:
Rear leaf springs cracked, rusted, and broke on my 2015 Ford Ranger. Repair of one side estimate to be $1000
Mfg Campaign: 11624597
Recall Date: Nov 11, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I took this vehicle in on 5-19-2020 for recall (19543/NSTSA Recall 19V-839). Local dealership removed skid plate, inspection/pass. Over the next 3 yrs. the p/u was taken in because of battery drainage & then battery replacement. May 2024 it was taken in as all the rear lights stopped working (exactly what was stated in the recall letter would happen). Was told at the time that the topper, which a very reputable dealer put on, did the wiring wrong so I was charged over $1300 for repairing the wiring. The topper was put on in 2019, recall was 2020, and nothing was found then. An inspection was done and not replacement of rear lights wiring. I came very close to several rear-end collisions as I hadn't realized no rear lights in May 2024. Now, I'm getting "System Off to save battery. Please turn ignition off or start engine" again on the console. I've contacted Ford at Dearborn and was referred back to local dealership and they have given me the run around. I was in a week and half ago to show them all the paperwork, was told they'd look it over and give me a call. I've heard nothing. I'm upset that the recall work wasn't done in 2020 but had to pay for the same work to be done in 2024. Since the work done in May 2024 really didn't handle the battery being drained, I'd like a new pickup as this one seems to be a lemon, or the dealership isn't doing what they said they did. I have paperwork, but it wouldn't scan onto document.
Corrective Action:
I took this vehicle in on 5-19-2020 for recall (19543/NSTSA Recall 19V-839). Local dealership removed skid plate, inspection/pass. Over the next 3 yrs. the p/u was taken in because of battery drainage & then battery replacement. May 2024 it was taken in as all the rear lights stopped working (exactly what was stated in the recall letter would happen). Was told at the time that the topper, which a very reputable dealer put on, did the wiring wrong so I was charged over $1300 for repairing the wiring. The topper was put on in 2019, recall was 2020, and nothing was found then. An inspection was done and not replacement of rear lights wiring. I came very close to several rear-end collisions as I hadn't realized no rear lights in May 2024. Now, I'm getting "System Off to save battery. Please turn ignition off or start engine" again on the console. I've contacted Ford at Dearborn and was referred back to local dealership and they have given me the run around. I was in a week and half ago to show them all the paperwork, was told they'd look it over and give me a call. I've heard nothing. I'm upset that the recall work wasn't done in 2020 but had to pay for the same work to be done in 2024. Since the work done in May 2024 really didn't handle the battery being drained, I'd like a new pickup as this one seems to be a lemon, or the dealership isn't doing what they said they did. I have paperwork, but it wouldn't scan onto document.
Additional Notes:
I took this vehicle in on 5-19-2020 for recall (19543/NSTSA Recall 19V-839). Local dealership removed skid plate, inspection/pass. Over the next 3 yrs. the p/u was taken in because of battery drainage & then battery replacement. May 2024 it was taken in as all the rear lights stopped working (exactly what was stated in the recall letter would happen). Was told at the time that the topper, which a very reputable dealer put on, did the wiring wrong so I was charged over $1300 for repairing the wiring. The topper was put on in 2019, recall was 2020, and nothing was found then. An inspection was done and not replacement of rear lights wiring. I came very close to several rear-end collisions as I hadn't realized no rear lights in May 2024. Now, I'm getting "System Off to save battery. Please turn ignition off or start engine" again on the console. I've contacted Ford at Dearborn and was referred back to local dealership and they have given me the run around. I was in a week and half ago to show them all the paperwork, was told they'd look it over and give me a call. I've heard nothing. I'm upset that the recall work wasn't done in 2020 but had to pay for the same work to be done in 2024. Since the work done in May 2024 really didn't handle the battery being drained, I'd like a new pickup as this one seems to be a lemon, or the dealership isn't doing what they said they did. I have paperwork, but it wouldn't scan onto document.
Mfg Campaign: 11621949
Recall Date: Oct 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
In the past 3 months, my 2019 Ford ranger has had a multitude of issues come up all at once. First, my transmission destroyed a gear and needed to be rebuilt. Next was an engine misfire code that Ford detected, and ended up being spark plugs at 66k miles. The current issue is that my fan clutch failed, causing it to rip off the wiring harness that was nearby that led to the oil pressure sensor. This caused an instant loss in power on the highway and almost caused an accident. This truck has been given servicing on every mileage checkpoint that it was suppose to.
Corrective Action:
In the past 3 months, my 2019 Ford ranger has had a multitude of issues come up all at once. First, my transmission destroyed a gear and needed to be rebuilt. Next was an engine misfire code that Ford detected, and ended up being spark plugs at 66k miles. The current issue is that my fan clutch failed, causing it to rip off the wiring harness that was nearby that led to the oil pressure sensor. This caused an instant loss in power on the highway and almost caused an accident. This truck has been given servicing on every mileage checkpoint that it was suppose to.
Additional Notes:
In the past 3 months, my 2019 Ford ranger has had a multitude of issues come up all at once. First, my transmission destroyed a gear and needed to be rebuilt. Next was an engine misfire code that Ford detected, and ended up being spark plugs at 66k miles. The current issue is that my fan clutch failed, causing it to rip off the wiring harness that was nearby that led to the oil pressure sensor. This caused an instant loss in power on the highway and almost caused an accident. This truck has been given servicing on every mileage checkpoint that it was suppose to.
Mfg Campaign: 11617427
Recall Date: Oct 1, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that there was a misfire in the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was water build up in the spark plug wells, and there were signs of corrosion on electrical component. The vehicle was not repaired. The manufacturer was contacted and informed the contact about Technical Service Bulletin Number: 23-2011 and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that there was a misfire in the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was water build up in the spark plug wells, and there were signs of corrosion on electrical component. The vehicle was not repaired. The manufacturer was contacted and informed the contact about Technical Service Bulletin Number: 23-2011 and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that there was a misfire in the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was water build up in the spark plug wells, and there were signs of corrosion on electrical component. The vehicle was not repaired. The manufacturer was contacted and informed the contact about Technical Service Bulletin Number: 23-2011 and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.
Mfg Campaign: 11615587
Recall Date: Sep 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated that there was a misfire in the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was water build up in the spark plug wells, and there were signs of corrosion on electrical component. The vehicle was not repaired. The manufacturer was contacted and informed the contact about Technical Service Bulletin Number: 23-2011 and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated that there was a misfire in the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was water build up in the spark plug wells, and there were signs of corrosion on electrical component. The vehicle was not repaired. The manufacturer was contacted and informed the contact about Technical Service Bulletin Number: 23-2011 and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated that there was a misfire in the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was water build up in the spark plug wells, and there were signs of corrosion on electrical component. The vehicle was not repaired. The manufacturer was contacted and informed the contact about Technical Service Bulletin Number: 23-2011 and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.
Mfg Campaign: 11615587
Recall Date: Sep 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is in signs of failure. Ford is offering updates to the computer to attempt to remedy the issue. Very similar behavior across all models with this family of 10 speed transmissions. Discouraging for owners just coming out of warranty. TSBs show Ford knows of these issues. No warning lights, violent shifting and worse yet when the vehicle is cold the shift will be missed and make it extremely dangerous when merging into traffic. I feel like I am about to be rear ended every day leaving work. There is no way these transmissions are 'okay' or that this is considered the 'new-norm' that the Ford Dealer is pushing. I have some dash cam footage that I shared with Ford (and on my personal youtube account).
Corrective Action:
Transmission is in signs of failure. Ford is offering updates to the computer to attempt to remedy the issue. Very similar behavior across all models with this family of 10 speed transmissions. Discouraging for owners just coming out of warranty. TSBs show Ford knows of these issues. No warning lights, violent shifting and worse yet when the vehicle is cold the shift will be missed and make it extremely dangerous when merging into traffic. I feel like I am about to be rear ended every day leaving work. There is no way these transmissions are 'okay' or that this is considered the 'new-norm' that the Ford Dealer is pushing. I have some dash cam footage that I shared with Ford (and on my personal youtube account).
Additional Notes:
Transmission is in signs of failure. Ford is offering updates to the computer to attempt to remedy the issue. Very similar behavior across all models with this family of 10 speed transmissions. Discouraging for owners just coming out of warranty. TSBs show Ford knows of these issues. No warning lights, violent shifting and worse yet when the vehicle is cold the shift will be missed and make it extremely dangerous when merging into traffic. I feel like I am about to be rear ended every day leaving work. There is no way these transmissions are 'okay' or that this is considered the 'new-norm' that the Ford Dealer is pushing. I have some dash cam footage that I shared with Ford (and on my personal youtube account).
Mfg Campaign: 11609879
Recall Date: Aug 21, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission jerky. Trying to come up with a solution.
Corrective Action:
Transmission jerky. Trying to come up with a solution.
Additional Notes:
Transmission jerky. Trying to come up with a solution.
Mfg Campaign: 11609849
Recall Date: Aug 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has been slipping from gears 3 into 4th & 7th into 8th. Also check engine light turns on & a wrench symbols. Then a notification pops up on my ford app in my iPhone stating powertrain 4 wheel drive problems. My vechile looses all boost from turbo and un bale to get up to any type of speed within the original engine’s capabilities.
Corrective Action:
Transmission has been slipping from gears 3 into 4th & 7th into 8th. Also check engine light turns on & a wrench symbols. Then a notification pops up on my ford app in my iPhone stating powertrain 4 wheel drive problems. My vechile looses all boost from turbo and un bale to get up to any type of speed within the original engine’s capabilities.
Additional Notes:
Transmission has been slipping from gears 3 into 4th & 7th into 8th. Also check engine light turns on & a wrench symbols. Then a notification pops up on my ford app in my iPhone stating powertrain 4 wheel drive problems. My vechile looses all boost from turbo and un bale to get up to any type of speed within the original engine’s capabilities.
Mfg Campaign: 11609318
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop and up to 45 MPH, the vehicle jerked, lunged, and shuddered while the transmission was shifting gear. Additionally, the contact stated that the transmission was slipping while in low gear and in higher gears. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop and up to 45 MPH, the vehicle jerked, lunged, and shuddered while the transmission was shifting gear. Additionally, the contact stated that the transmission was slipping while in low gear and in higher gears. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop and up to 45 MPH, the vehicle jerked, lunged, and shuddered while the transmission was shifting gear. Additionally, the contact stated that the transmission was slipping while in low gear and in higher gears. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000. The VIN was not available.
Mfg Campaign: 11605573
Recall Date: Jul 31, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury