Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S39
Recall Date: Aug 11, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S38
Recall Date: Oct 25, 2019
New England Wheels
Safety Issue:
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Recall Date: Apr 29, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Mobility Transportation Services
Safety Issue:
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2019
Mobility Specialists, Inc.
Safety Issue:
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-044
Cabot Coach Builders Inc Dba Royale
Safety Issue:
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 28, 2019
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 26, 2019
Transitworks
Safety Issue:
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 22, 2019
Quality Van Sales, Inc.
Safety Issue:
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:
Recall Date: Mar 18, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RICON RECALL RI61396
Recall Date: Mar 6, 2019
Prime-time Specialty Vehicles
Safety Issue:
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 1, 2019
Xl Hybrids Inc
Safety Issue:
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 21, 2019
National Van Builders, Inc.
Safety Issue:
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 6, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34-S1
Recall Date: Apr 30, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34
Recall Date: Oct 23, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S15
Recall Date: Jun 26, 2017
Consumer Complaints
113 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11120442
Recall Date: Aug 16, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11120442
Recall Date: Aug 16, 2018
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
SEAT BELT DID NOT WORK WHEN VEHICLE WAS REAR-ENDED. BOLT HOLDING THE SEAT BELT HARNESS CAME OUT OF PILLAR AND WAS FOUND ON THE FLOOR AFTER THE ACCIDENT. THE DRIVER HIT HEAD ON THE STEERING WHEEL AS A RESULT. INSURANCE IS REQUESTING THE VEHICLE BE RELEASED TO SCRAP BUT WE ARE CONCERNED THAT THE EVIDENCE WILL NEED TO BE INVESTIGATED.
Corrective Action:
SEAT BELT DID NOT WORK WHEN VEHICLE WAS REAR-ENDED. BOLT HOLDING THE SEAT BELT HARNESS CAME OUT OF PILLAR AND WAS FOUND ON THE FLOOR AFTER THE ACCIDENT. THE DRIVER HIT HEAD ON THE STEERING WHEEL AS A RESULT. INSURANCE IS REQUESTING THE VEHICLE BE RELEASED TO SCRAP BUT WE ARE CONCERNED THAT THE EVIDENCE WILL NEED TO BE INVESTIGATED.
Additional Notes:
SEAT BELT DID NOT WORK WHEN VEHICLE WAS REAR-ENDED. BOLT HOLDING THE SEAT BELT HARNESS CAME OUT OF PILLAR AND WAS FOUND ON THE FLOOR AFTER THE ACCIDENT. THE DRIVER HIT HEAD ON THE STEERING WHEEL AS A RESULT. INSURANCE IS REQUESTING THE VEHICLE BE RELEASED TO SCRAP BUT WE ARE CONCERNED THAT THE EVIDENCE WILL NEED TO BE INVESTIGATED.
Mfg Campaign: 11118953
Recall Date: Aug 10, 2018
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT EQUIPPED WITH CONTINENTAL TIRES, SIZE: 235/65/16 (NA). THE CONTACT STATED THAT HE WAS AN OWNER OF A VAN RENTAL FACILITY AND CHUNKS OF RUBBER WERE FALLING OFF THE TIRES. THE CONTACT CALLED CONTINENTAL TIRES AND WAS REFERRED TO THE DEALER. THE DEALER (MARLOW FORD, 1021 US-211, LURAY, VA 22835, (540) 743-5128) WAS CONTACTED AND DID NOT ASSIST. THE TIRE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FORD MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER, TIRE LINE, AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. THE TIRE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT EQUIPPED WITH CONTINENTAL TIRES, SIZE: 235/65/16 (NA). THE CONTACT STATED THAT HE WAS AN OWNER OF A VAN RENTAL FACILITY AND CHUNKS OF RUBBER WERE FALLING OFF THE TIRES. THE CONTACT CALLED CONTINENTAL TIRES AND WAS REFERRED TO THE DEALER. THE DEALER (MARLOW FORD, 1021 US-211, LURAY, VA 22835, (540) 743-5128) WAS CONTACTED AND DID NOT ASSIST. THE TIRE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FORD MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER, TIRE LINE, AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. THE TIRE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT EQUIPPED WITH CONTINENTAL TIRES, SIZE: 235/65/16 (NA). THE CONTACT STATED THAT HE WAS AN OWNER OF A VAN RENTAL FACILITY AND CHUNKS OF RUBBER WERE FALLING OFF THE TIRES. THE CONTACT CALLED CONTINENTAL TIRES AND WAS REFERRED TO THE DEALER. THE DEALER (MARLOW FORD, 1021 US-211, LURAY, VA 22835, (540) 743-5128) WAS CONTACTED AND DID NOT ASSIST. THE TIRE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FORD MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER, TIRE LINE, AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. THE TIRE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11115285
Recall Date: Aug 2, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Mfg Campaign: 11105354
Recall Date: Jul 3, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Mfg Campaign: 11105354
Recall Date: Jul 3, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT
Mfg Campaign: 11092881
Recall Date: May 10, 2018
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT
Mfg Campaign: 11092881
Recall Date: May 10, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WORK FOR NESTLE AND WE HAVE A 2107 FORD TRANSIT VAN. FIRST THE VAN SAID TO REPLACE EXHAUST FILTER EVEN THOUGH IT WAS BRAND NEW. THE SMELL COMING FROM THE VENTS WAS SO POWERFUL THEY MADE ME NAUSEATE AND LIGHT HEADED. THE SMELL WAS SO STRING IT STUCK ONTO MY CLOTHES. TIL THIS DAY THEY STILL HAVE NOT BEEN ABLE TO FIND THE CAUSE OR FIX THE PROBLEM. BUT NOW READING THAT OTHER VEHICLES HAD THE SAME ISSUE I KNOW NOW THAT I'M NOT CRAZY OR MAKING THIS UP.
Corrective Action:
I WORK FOR NESTLE AND WE HAVE A 2107 FORD TRANSIT VAN. FIRST THE VAN SAID TO REPLACE EXHAUST FILTER EVEN THOUGH IT WAS BRAND NEW. THE SMELL COMING FROM THE VENTS WAS SO POWERFUL THEY MADE ME NAUSEATE AND LIGHT HEADED. THE SMELL WAS SO STRING IT STUCK ONTO MY CLOTHES. TIL THIS DAY THEY STILL HAVE NOT BEEN ABLE TO FIND THE CAUSE OR FIX THE PROBLEM. BUT NOW READING THAT OTHER VEHICLES HAD THE SAME ISSUE I KNOW NOW THAT I'M NOT CRAZY OR MAKING THIS UP.
Additional Notes:
I WORK FOR NESTLE AND WE HAVE A 2107 FORD TRANSIT VAN. FIRST THE VAN SAID TO REPLACE EXHAUST FILTER EVEN THOUGH IT WAS BRAND NEW. THE SMELL COMING FROM THE VENTS WAS SO POWERFUL THEY MADE ME NAUSEATE AND LIGHT HEADED. THE SMELL WAS SO STRING IT STUCK ONTO MY CLOTHES. TIL THIS DAY THEY STILL HAVE NOT BEEN ABLE TO FIND THE CAUSE OR FIX THE PROBLEM. BUT NOW READING THAT OTHER VEHICLES HAD THE SAME ISSUE I KNOW NOW THAT I'M NOT CRAZY OR MAKING THIS UP.
Mfg Campaign: 11064918
Recall Date: Jan 25, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE STEREO SPEAKER ABOVE THE FRONT DRIVER'S SEAT STARTED TO SMOKE, AND FLAMES APPEARED FROM TWO WIRES THAT RAN FROM THE SUBWOOFER. THE CONTACT EXTINGUISHED THE FIRE BY UNPLUGGING ALL THE WIRING FROM A WALL COMPARTMENT. THE CONTACT SUSTAINED BURNS TO THE FINGERS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, WHEN USING THE GENERATOR, THE POWER FAILED. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER CORD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE GENERATOR. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE STEREO SPEAKER ABOVE THE FRONT DRIVER'S SEAT STARTED TO SMOKE, AND FLAMES APPEARED FROM TWO WIRES THAT RAN FROM THE SUBWOOFER. THE CONTACT EXTINGUISHED THE FIRE BY UNPLUGGING ALL THE WIRING FROM A WALL COMPARTMENT. THE CONTACT SUSTAINED BURNS TO THE FINGERS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, WHEN USING THE GENERATOR, THE POWER FAILED. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER CORD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE GENERATOR. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE STEREO SPEAKER ABOVE THE FRONT DRIVER'S SEAT STARTED TO SMOKE, AND FLAMES APPEARED FROM TWO WIRES THAT RAN FROM THE SUBWOOFER. THE CONTACT EXTINGUISHED THE FIRE BY UNPLUGGING ALL THE WIRING FROM A WALL COMPARTMENT. THE CONTACT SUSTAINED BURNS TO THE FINGERS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, WHEN USING THE GENERATOR, THE POWER FAILED. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER CORD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE GENERATOR. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Mfg Campaign: 11064941
Recall Date: Jan 25, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS
Corrective Action:
WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS
Additional Notes:
WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS
Mfg Campaign: 11042577
Recall Date: Nov 2, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS
Corrective Action:
WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS
Additional Notes:
WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS
Mfg Campaign: 11042577
Recall Date: Nov 2, 2017
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
UNSAFE SWAYING WHEN PASSING OTHER VEHICLES OR BEING PASSED. SIDE WIND ALSO CAUSES THIS CONDITION.
Corrective Action:
UNSAFE SWAYING WHEN PASSING OTHER VEHICLES OR BEING PASSED. SIDE WIND ALSO CAUSES THIS CONDITION.
Additional Notes:
UNSAFE SWAYING WHEN PASSING OTHER VEHICLES OR BEING PASSED. SIDE WIND ALSO CAUSES THIS CONDITION.
Mfg Campaign: 10960284
Recall Date: Mar 13, 2017
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