Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S39
Recall Date: Aug 11, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S38
Recall Date: Oct 25, 2019
New England Wheels
Safety Issue:
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Recall Date: Apr 29, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Mobility Transportation Services
Safety Issue:
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2019
Mobility Specialists, Inc.
Safety Issue:
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-044
Cabot Coach Builders Inc Dba Royale
Safety Issue:
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 28, 2019
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 26, 2019
Transitworks
Safety Issue:
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 22, 2019
Quality Van Sales, Inc.
Safety Issue:
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:
Recall Date: Mar 18, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RICON RECALL RI61396
Recall Date: Mar 6, 2019
Prime-time Specialty Vehicles
Safety Issue:
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 1, 2019
Xl Hybrids Inc
Safety Issue:
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 21, 2019
National Van Builders, Inc.
Safety Issue:
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 6, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34-S1
Recall Date: Apr 30, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34
Recall Date: Oct 23, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S15
Recall Date: Jun 26, 2017
Consumer Complaints
113 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK. UPON INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVESHAFT WAS DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ROBIN FORD, INC (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN) BY THE SAME DEALER. THE FAILURE MILEAGE WAS 31,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK. UPON INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVESHAFT WAS DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ROBIN FORD, INC (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN) BY THE SAME DEALER. THE FAILURE MILEAGE WAS 31,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK. UPON INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVESHAFT WAS DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ROBIN FORD, INC (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN) BY THE SAME DEALER. THE FAILURE MILEAGE WAS 31,000.
Mfg Campaign: 11209055
Recall Date: May 21, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 47-57 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING UNIT WAS REPLACED FOUR TIMES DUE TO SEVERAL FAILURES. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF CIRCLEVILLE LOCATED AT 24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138 TO BE DIAGNOSED. THE CONTACT STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED HOWEVER, THE FAILURE RECURRED. SEVERAL SHIM KITS WERE USED TO BALANCE THE DRIVESHAFT HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: CAS-17564414. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 47-57 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING UNIT WAS REPLACED FOUR TIMES DUE TO SEVERAL FAILURES. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF CIRCLEVILLE LOCATED AT 24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138 TO BE DIAGNOSED. THE CONTACT STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED HOWEVER, THE FAILURE RECURRED. SEVERAL SHIM KITS WERE USED TO BALANCE THE DRIVESHAFT HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: CAS-17564414. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 47-57 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING UNIT WAS REPLACED FOUR TIMES DUE TO SEVERAL FAILURES. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF CIRCLEVILLE LOCATED AT 24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138 TO BE DIAGNOSED. THE CONTACT STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED HOWEVER, THE FAILURE RECURRED. SEVERAL SHIM KITS WERE USED TO BALANCE THE DRIVESHAFT HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: CAS-17564414. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11207560
Recall Date: May 14, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING THE VEHICLE IN A NORMAL FASHION, THE ACCELERATOR PEDAL BROKE. UPON INSPECTION OF THE PART, IT IS EVIDENT THE MECHANISM IS COMPRISED OF PLASTIC.
Corrective Action:
WHILE DRIVING THE VEHICLE IN A NORMAL FASHION, THE ACCELERATOR PEDAL BROKE. UPON INSPECTION OF THE PART, IT IS EVIDENT THE MECHANISM IS COMPRISED OF PLASTIC.
Additional Notes:
WHILE DRIVING THE VEHICLE IN A NORMAL FASHION, THE ACCELERATOR PEDAL BROKE. UPON INSPECTION OF THE PART, IT IS EVIDENT THE MECHANISM IS COMPRISED OF PLASTIC.
Mfg Campaign: 11206755
Recall Date: May 10, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING
Corrective Action:
I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING
Additional Notes:
I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING
Mfg Campaign: 11204470
Recall Date: Apr 29, 2019
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING
Corrective Action:
I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING
Additional Notes:
I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING
Mfg Campaign: 11204470
Recall Date: Apr 29, 2019
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS REVERSED AND DISTORTED. CAMPERS INN RV OF RAYNHAM (720 CHURCH ST, RAYNHAM, MA 02767) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V202000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,910.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS REVERSED AND DISTORTED. CAMPERS INN RV OF RAYNHAM (720 CHURCH ST, RAYNHAM, MA 02767) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V202000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,910.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS REVERSED AND DISTORTED. CAMPERS INN RV OF RAYNHAM (720 CHURCH ST, RAYNHAM, MA 02767) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V202000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,910.
Mfg Campaign: 11203398
Recall Date: Apr 24, 2019
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY TRANSIT 350 HD WITH DUAL REAR WHEELS FAILED MASS SAFETY INSPECTION BECAUSE IT DOES NOT HAVE A HIGH 3RD BRAKE LIGHT. FORD MANUFACTURED IT THIS WAY DURING 2016 AND 2017. HOW DO I LET THE STATE KNOW THAT THIS IS ACCEPTABLE?
Corrective Action:
MY TRANSIT 350 HD WITH DUAL REAR WHEELS FAILED MASS SAFETY INSPECTION BECAUSE IT DOES NOT HAVE A HIGH 3RD BRAKE LIGHT. FORD MANUFACTURED IT THIS WAY DURING 2016 AND 2017. HOW DO I LET THE STATE KNOW THAT THIS IS ACCEPTABLE?
Additional Notes:
MY TRANSIT 350 HD WITH DUAL REAR WHEELS FAILED MASS SAFETY INSPECTION BECAUSE IT DOES NOT HAVE A HIGH 3RD BRAKE LIGHT. FORD MANUFACTURED IT THIS WAY DURING 2016 AND 2017. HOW DO I LET THE STATE KNOW THAT THIS IS ACCEPTABLE?
Mfg Campaign: 11196651
Recall Date: Apr 16, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
NOISE IN REAR END, STARTED AT 30000 MILES. MOST NOTICEABLE WHEN TURNING A CORNER. FORD RECALLED A SIMILAR PROBLEM WITH RECALL # 17S15 IN THEIR 2017 MODEL YEAR TRANSIT VANS. OF WHICH THIS IS ONE! THE PROBLEM IS THE FLEXIBLE COUPLING IN THE REAR END FAILS CAUSING THE DRIVE SHAFT TO FALL OUT.
Corrective Action:
NOISE IN REAR END, STARTED AT 30000 MILES. MOST NOTICEABLE WHEN TURNING A CORNER. FORD RECALLED A SIMILAR PROBLEM WITH RECALL # 17S15 IN THEIR 2017 MODEL YEAR TRANSIT VANS. OF WHICH THIS IS ONE! THE PROBLEM IS THE FLEXIBLE COUPLING IN THE REAR END FAILS CAUSING THE DRIVE SHAFT TO FALL OUT.
Additional Notes:
NOISE IN REAR END, STARTED AT 30000 MILES. MOST NOTICEABLE WHEN TURNING A CORNER. FORD RECALLED A SIMILAR PROBLEM WITH RECALL # 17S15 IN THEIR 2017 MODEL YEAR TRANSIT VANS. OF WHICH THIS IS ONE! THE PROBLEM IS THE FLEXIBLE COUPLING IN THE REAR END FAILS CAUSING THE DRIVE SHAFT TO FALL OUT.
Mfg Campaign: 11181655
Recall Date: Feb 21, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE INTERIOR LIGHTS AND NAVAGATION/RADIO SYSTEM WILL NOT TURN OFF. THE DOOR SWITCH IS FAULTY ACCORDING TO THE DEALERSHIP. THE VEHICLE WAS ASSEMBLED AT THE VALENCIA FINAL ASSEMBLY PLANT. THERE ARE RECALLS FOR OTHER FORD TRANSIT VEHICLES FOR FAILING DOOR SWITCHES. I AM CONCERNED FOR SIMULAR FAILURES WITH THE DOOR SWITCH ALLOWING THE DOOR TO OPEN AND ALSO A POSSIBLE ELECTRICAL FIRE CAUSED BY THE MALFUNCTIONING NAVIGATION/RADIO AND INTERIOR LIGHTING SYSTEM NOT TURNING OFF WHILE THE VEHICLE IS STATIONARY.
Corrective Action:
THE INTERIOR LIGHTS AND NAVAGATION/RADIO SYSTEM WILL NOT TURN OFF. THE DOOR SWITCH IS FAULTY ACCORDING TO THE DEALERSHIP. THE VEHICLE WAS ASSEMBLED AT THE VALENCIA FINAL ASSEMBLY PLANT. THERE ARE RECALLS FOR OTHER FORD TRANSIT VEHICLES FOR FAILING DOOR SWITCHES. I AM CONCERNED FOR SIMULAR FAILURES WITH THE DOOR SWITCH ALLOWING THE DOOR TO OPEN AND ALSO A POSSIBLE ELECTRICAL FIRE CAUSED BY THE MALFUNCTIONING NAVIGATION/RADIO AND INTERIOR LIGHTING SYSTEM NOT TURNING OFF WHILE THE VEHICLE IS STATIONARY.
Additional Notes:
THE INTERIOR LIGHTS AND NAVAGATION/RADIO SYSTEM WILL NOT TURN OFF. THE DOOR SWITCH IS FAULTY ACCORDING TO THE DEALERSHIP. THE VEHICLE WAS ASSEMBLED AT THE VALENCIA FINAL ASSEMBLY PLANT. THERE ARE RECALLS FOR OTHER FORD TRANSIT VEHICLES FOR FAILING DOOR SWITCHES. I AM CONCERNED FOR SIMULAR FAILURES WITH THE DOOR SWITCH ALLOWING THE DOOR TO OPEN AND ALSO A POSSIBLE ELECTRICAL FIRE CAUSED BY THE MALFUNCTIONING NAVIGATION/RADIO AND INTERIOR LIGHTING SYSTEM NOT TURNING OFF WHILE THE VEHICLE IS STATIONARY.
Mfg Campaign: 11161104
Recall Date: Dec 13, 2018
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE INTERIOR LIGHTS AND NAVAGATION/RADIO SYSTEM WILL NOT TURN OFF. THE DOOR SWITCH IS FAULTY ACCORDING TO THE DEALERSHIP. THE VEHICLE WAS ASSEMBLED AT THE VALENCIA FINAL ASSEMBLY PLANT. THERE ARE RECALLS FOR OTHER FORD TRANSIT VEHICLES FOR FAILING DOOR SWITCHES. I AM CONCERNED FOR SIMULAR FAILURES WITH THE DOOR SWITCH ALLOWING THE DOOR TO OPEN AND ALSO A POSSIBLE ELECTRICAL FIRE CAUSED BY THE MALFUNCTIONING NAVIGATION/RADIO AND INTERIOR LIGHTING SYSTEM NOT TURNING OFF WHILE THE VEHICLE IS STATIONARY.
Corrective Action:
THE INTERIOR LIGHTS AND NAVAGATION/RADIO SYSTEM WILL NOT TURN OFF. THE DOOR SWITCH IS FAULTY ACCORDING TO THE DEALERSHIP. THE VEHICLE WAS ASSEMBLED AT THE VALENCIA FINAL ASSEMBLY PLANT. THERE ARE RECALLS FOR OTHER FORD TRANSIT VEHICLES FOR FAILING DOOR SWITCHES. I AM CONCERNED FOR SIMULAR FAILURES WITH THE DOOR SWITCH ALLOWING THE DOOR TO OPEN AND ALSO A POSSIBLE ELECTRICAL FIRE CAUSED BY THE MALFUNCTIONING NAVIGATION/RADIO AND INTERIOR LIGHTING SYSTEM NOT TURNING OFF WHILE THE VEHICLE IS STATIONARY.
Additional Notes:
THE INTERIOR LIGHTS AND NAVAGATION/RADIO SYSTEM WILL NOT TURN OFF. THE DOOR SWITCH IS FAULTY ACCORDING TO THE DEALERSHIP. THE VEHICLE WAS ASSEMBLED AT THE VALENCIA FINAL ASSEMBLY PLANT. THERE ARE RECALLS FOR OTHER FORD TRANSIT VEHICLES FOR FAILING DOOR SWITCHES. I AM CONCERNED FOR SIMULAR FAILURES WITH THE DOOR SWITCH ALLOWING THE DOOR TO OPEN AND ALSO A POSSIBLE ELECTRICAL FIRE CAUSED BY THE MALFUNCTIONING NAVIGATION/RADIO AND INTERIOR LIGHTING SYSTEM NOT TURNING OFF WHILE THE VEHICLE IS STATIONARY.
Mfg Campaign: 11161104
Recall Date: Dec 13, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
BREAK CALIBERS HANGING UP IN REAR CAUSING PRE MATURE BREAK PAD WEAR AND ROTOR DAMAGE. CAUSED BREAKS TO WEAR DOWN FASTER AND ROTORS TO GET REPLACED.
Corrective Action:
BREAK CALIBERS HANGING UP IN REAR CAUSING PRE MATURE BREAK PAD WEAR AND ROTOR DAMAGE. CAUSED BREAKS TO WEAR DOWN FASTER AND ROTORS TO GET REPLACED.
Additional Notes:
BREAK CALIBERS HANGING UP IN REAR CAUSING PRE MATURE BREAK PAD WEAR AND ROTOR DAMAGE. CAUSED BREAKS TO WEAR DOWN FASTER AND ROTORS TO GET REPLACED.
Mfg Campaign: 11156034
Recall Date: Dec 4, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Corrective Action:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Additional Notes:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Mfg Campaign: 11155637
Recall Date: Dec 3, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Corrective Action:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Additional Notes:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Mfg Campaign: 11155637
Recall Date: Dec 3, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Corrective Action:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Additional Notes:
THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB
Mfg Campaign: 11155637
Recall Date: Dec 3, 2018
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS IDLING, EXHAUST FUMES WERE PRESENT INSIDE THE VEHICLE CABIN. IN ADDITION, THE REAR FLOOR WAS VERY HOT TO THE TOUCH. THE VEHICLE WAS TAKEN TO VELDE FORD (2200 N. 8TH ST, PEKIN, IL) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SHORTENED EXHAUST PIPE; HOWEVER, THERE WAS NO REMEDY AVAILABLE FROM THE MANUFACTURER. THE EXHAUST PIPE WAS EXTENDED BY AN INDEPENDENT MECHANIC AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS IDLING, EXHAUST FUMES WERE PRESENT INSIDE THE VEHICLE CABIN. IN ADDITION, THE REAR FLOOR WAS VERY HOT TO THE TOUCH. THE VEHICLE WAS TAKEN TO VELDE FORD (2200 N. 8TH ST, PEKIN, IL) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SHORTENED EXHAUST PIPE; HOWEVER, THERE WAS NO REMEDY AVAILABLE FROM THE MANUFACTURER. THE EXHAUST PIPE WAS EXTENDED BY AN INDEPENDENT MECHANIC AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS IDLING, EXHAUST FUMES WERE PRESENT INSIDE THE VEHICLE CABIN. IN ADDITION, THE REAR FLOOR WAS VERY HOT TO THE TOUCH. THE VEHICLE WAS TAKEN TO VELDE FORD (2200 N. 8TH ST, PEKIN, IL) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SHORTENED EXHAUST PIPE; HOWEVER, THERE WAS NO REMEDY AVAILABLE FROM THE MANUFACTURER. THE EXHAUST PIPE WAS EXTENDED BY AN INDEPENDENT MECHANIC AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 11151919
Recall Date: Nov 16, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PASSENGER SIDE SLIDING DOOR FREQUENTLY COMES OFF THE HINGES AND LATCH DOES NOT HOLD THE DOOR SHUT. THIS VEHICLE HAS HAD THE LATCH REPLACED TWO TIMES IN 2 MONTHS. WHEN THE VEHICLE IS IN MOTION, THE DOORS SLIDES OPEN.
Corrective Action:
PASSENGER SIDE SLIDING DOOR FREQUENTLY COMES OFF THE HINGES AND LATCH DOES NOT HOLD THE DOOR SHUT. THIS VEHICLE HAS HAD THE LATCH REPLACED TWO TIMES IN 2 MONTHS. WHEN THE VEHICLE IS IN MOTION, THE DOORS SLIDES OPEN.
Additional Notes:
PASSENGER SIDE SLIDING DOOR FREQUENTLY COMES OFF THE HINGES AND LATCH DOES NOT HOLD THE DOOR SHUT. THIS VEHICLE HAS HAD THE LATCH REPLACED TWO TIMES IN 2 MONTHS. WHEN THE VEHICLE IS IN MOTION, THE DOORS SLIDES OPEN.
Mfg Campaign: 11142384
Recall Date: Oct 24, 2018
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
2017 FORD TRANSIT. CONSUMERS WRITES IN REGARD TO MALFUNCTIONS WITH BACK UP CAMERAS. *AS *TR
Corrective Action:
2017 FORD TRANSIT. CONSUMERS WRITES IN REGARD TO MALFUNCTIONS WITH BACK UP CAMERAS. *AS *TR
Additional Notes:
2017 FORD TRANSIT. CONSUMERS WRITES IN REGARD TO MALFUNCTIONS WITH BACK UP CAMERAS. *AS *TR
Mfg Campaign: 11138693
Recall Date: Oct 5, 2018
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR
Corrective Action:
2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR
Additional Notes:
2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR
Mfg Campaign: 11132528
Recall Date: Oct 4, 2018
Ford Motor Company
Defect Description:
EQUIPMENT
Potential Consequences:
2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR
Corrective Action:
2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR
Additional Notes:
2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR
Mfg Campaign: 11132528
Recall Date: Oct 4, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DASH DISPLAY WOULD GO COMPLETELY BLANK INTERMITTENTLY, BEGINNING WITH A CHIME AND "LOW BRAKE FLUID" WARNING. ALL GAUGES WOULD GO TO ZERO AND THERE WAS NO INFORMATION DISPLAYED AFTER A COUPLE OF SECONDS. THIS WOULD OCCUR WHILE TURNING OR ACCELERATING. WE TOOK IT TO A FORD DEALER WHO FOUND MULTIPLE COMMUNICATION FAULTS AND RECOMMENDED REPLACING THE INSTRUMENT CLUSTER. THIS WAS DONE WITH NO CHANGE. I FINALLY TRACED THIS DOWN TO AN UNSECURED WIRING HARNESS THAT GOES UP INSIDE THE RIGHT REAR PILLAR OF THE VEHICLE, WHICH WAS SWINGING AROUND AND SHORTING OUT THE MEDIUM SPEED CAN BUS. I SECURED THE WIRING HARNESS TOWARDS THE INSIDE OF THE VEHICLE WITH A CABLE TIE AND THE PROBLEM HAS NOT RETURNED. BUT IT WAS VERY DISTRACTING WHILE IT HAPPENED. WE HAVE NOT HAD ANY SIMILAR PROBLEM WITH ANY OF OUR OTHER BIG TRANSITS.
Corrective Action:
THE DASH DISPLAY WOULD GO COMPLETELY BLANK INTERMITTENTLY, BEGINNING WITH A CHIME AND "LOW BRAKE FLUID" WARNING. ALL GAUGES WOULD GO TO ZERO AND THERE WAS NO INFORMATION DISPLAYED AFTER A COUPLE OF SECONDS. THIS WOULD OCCUR WHILE TURNING OR ACCELERATING. WE TOOK IT TO A FORD DEALER WHO FOUND MULTIPLE COMMUNICATION FAULTS AND RECOMMENDED REPLACING THE INSTRUMENT CLUSTER. THIS WAS DONE WITH NO CHANGE. I FINALLY TRACED THIS DOWN TO AN UNSECURED WIRING HARNESS THAT GOES UP INSIDE THE RIGHT REAR PILLAR OF THE VEHICLE, WHICH WAS SWINGING AROUND AND SHORTING OUT THE MEDIUM SPEED CAN BUS. I SECURED THE WIRING HARNESS TOWARDS THE INSIDE OF THE VEHICLE WITH A CABLE TIE AND THE PROBLEM HAS NOT RETURNED. BUT IT WAS VERY DISTRACTING WHILE IT HAPPENED. WE HAVE NOT HAD ANY SIMILAR PROBLEM WITH ANY OF OUR OTHER BIG TRANSITS.
Additional Notes:
THE DASH DISPLAY WOULD GO COMPLETELY BLANK INTERMITTENTLY, BEGINNING WITH A CHIME AND "LOW BRAKE FLUID" WARNING. ALL GAUGES WOULD GO TO ZERO AND THERE WAS NO INFORMATION DISPLAYED AFTER A COUPLE OF SECONDS. THIS WOULD OCCUR WHILE TURNING OR ACCELERATING. WE TOOK IT TO A FORD DEALER WHO FOUND MULTIPLE COMMUNICATION FAULTS AND RECOMMENDED REPLACING THE INSTRUMENT CLUSTER. THIS WAS DONE WITH NO CHANGE. I FINALLY TRACED THIS DOWN TO AN UNSECURED WIRING HARNESS THAT GOES UP INSIDE THE RIGHT REAR PILLAR OF THE VEHICLE, WHICH WAS SWINGING AROUND AND SHORTING OUT THE MEDIUM SPEED CAN BUS. I SECURED THE WIRING HARNESS TOWARDS THE INSIDE OF THE VEHICLE WITH A CABLE TIE AND THE PROBLEM HAS NOT RETURNED. BUT IT WAS VERY DISTRACTING WHILE IT HAPPENED. WE HAVE NOT HAD ANY SIMILAR PROBLEM WITH ANY OF OUR OTHER BIG TRANSITS.
Mfg Campaign: 11129957
Recall Date: Sep 17, 2018
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