Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S39
Recall Date: Aug 11, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S38
Recall Date: Oct 25, 2019
New England Wheels
Safety Issue:
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Recall Date: Apr 29, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Mobility Transportation Services
Safety Issue:
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2019
Mobility Specialists, Inc.
Safety Issue:
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-044
Cabot Coach Builders Inc Dba Royale
Safety Issue:
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 28, 2019
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 26, 2019
Transitworks
Safety Issue:
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 22, 2019
Quality Van Sales, Inc.
Safety Issue:
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:
Recall Date: Mar 18, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RICON RECALL RI61396
Recall Date: Mar 6, 2019
Prime-time Specialty Vehicles
Safety Issue:
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 1, 2019
Xl Hybrids Inc
Safety Issue:
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 21, 2019
National Van Builders, Inc.
Safety Issue:
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 6, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34-S1
Recall Date: Apr 30, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34
Recall Date: Oct 23, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S15
Recall Date: Jun 26, 2017
Consumer Complaints
113 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Corrective Action:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Additional Notes:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Mfg Campaign: 11555248
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Corrective Action:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Additional Notes:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Mfg Campaign: 11555248
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact stated that while having a routine service at the local dealer, he noticed that there was a crack on the passenger’s side of the upper and lower control arms. The dealer diagnosed and confirmed the failure, but the vehicle was not repaired. There were no warning lights illuminated. The manufacturer was contacted and opened a case. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact stated that while having a routine service at the local dealer, he noticed that there was a crack on the passenger’s side of the upper and lower control arms. The dealer diagnosed and confirmed the failure, but the vehicle was not repaired. There were no warning lights illuminated. The manufacturer was contacted and opened a case. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact stated that while having a routine service at the local dealer, he noticed that there was a crack on the passenger’s side of the upper and lower control arms. The dealer diagnosed and confirmed the failure, but the vehicle was not repaired. There were no warning lights illuminated. The manufacturer was contacted and opened a case. The failure mileage was unknown.
Mfg Campaign: 11535460
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When driving my transit 250 it vibrates a lot and I was told that the transmission is going out. After I researched I find that this is a common problem with this Ford vehicle. It cost about $4000 to fit and Ford is not helping customers with their vehicle. Why is there no recall on this problem?
Corrective Action:
When driving my transit 250 it vibrates a lot and I was told that the transmission is going out. After I researched I find that this is a common problem with this Ford vehicle. It cost about $4000 to fit and Ford is not helping customers with their vehicle. Why is there no recall on this problem?
Additional Notes:
When driving my transit 250 it vibrates a lot and I was told that the transmission is going out. After I researched I find that this is a common problem with this Ford vehicle. It cost about $4000 to fit and Ford is not helping customers with their vehicle. Why is there no recall on this problem?
Mfg Campaign: 11497295
Recall Date: Dec 13, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
When driving my transit 250 it vibrates a lot and I was told that the transmission is going out. After I researched I find that this is a common problem with this Ford vehicle. It cost about $4000 to fit and Ford is not helping customers with their vehicle. Why is there no recall on this problem?
Corrective Action:
When driving my transit 250 it vibrates a lot and I was told that the transmission is going out. After I researched I find that this is a common problem with this Ford vehicle. It cost about $4000 to fit and Ford is not helping customers with their vehicle. Why is there no recall on this problem?
Additional Notes:
When driving my transit 250 it vibrates a lot and I was told that the transmission is going out. After I researched I find that this is a common problem with this Ford vehicle. It cost about $4000 to fit and Ford is not helping customers with their vehicle. Why is there no recall on this problem?
Mfg Campaign: 11497295
Recall Date: Dec 13, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brakes are very soft. They have been bled and still persist to be soft and will go all the way to the floor. I have found many people having this same problem online with no solution. There seems to be a problem with the ABS system or something. It makes it very hard to stop suddenly. All of my components are in working condition and well maintained.
Corrective Action:
My brakes are very soft. They have been bled and still persist to be soft and will go all the way to the floor. I have found many people having this same problem online with no solution. There seems to be a problem with the ABS system or something. It makes it very hard to stop suddenly. All of my components are in working condition and well maintained.
Additional Notes:
My brakes are very soft. They have been bled and still persist to be soft and will go all the way to the floor. I have found many people having this same problem online with no solution. There seems to be a problem with the ABS system or something. It makes it very hard to stop suddenly. All of my components are in working condition and well maintained.
Mfg Campaign: 11489619
Recall Date: Oct 17, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driveshaft problems that are under recall.Tried setting up an appointment said they couldn't look at it for 10 weeks couldn't be without vehicle for 10 weeks + how long took to get parts.Scheduled it at another shop went to get parts and they said I could only get price or parts with a service agreement.So I can imagine how much money the recall is going to cost me
Corrective Action:
Driveshaft problems that are under recall.Tried setting up an appointment said they couldn't look at it for 10 weeks couldn't be without vehicle for 10 weeks + how long took to get parts.Scheduled it at another shop went to get parts and they said I could only get price or parts with a service agreement.So I can imagine how much money the recall is going to cost me
Additional Notes:
Driveshaft problems that are under recall.Tried setting up an appointment said they couldn't look at it for 10 weeks couldn't be without vehicle for 10 weeks + how long took to get parts.Scheduled it at another shop went to get parts and they said I could only get price or parts with a service agreement.So I can imagine how much money the recall is going to cost me
Mfg Campaign: 11484935
Recall Date: Sep 17, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I started feeling the van shaking it feels like it came from the back, and causes the steering wheel to shake. I balanced the tires, but that didn't help. I brought it to to Breedman Ford on Waukegan Rd in Glenview IL. I ask them if they ever heard of such a problem they said no. They charged $159 for diagnostics and came up it's the Torque converter clutch that's failing. I did a little research and this seems to be a common problem with these Transits. It so common that they are on back order, or you need to rebuild the converter. The mechanic wants $1500 to repair. I believe this is a failure on the part of Ford and they aren't making a recall. There is a risk of the converter completely failing and not be able to accelerate. Please have Ford fix or pay to fix the converter. Thank you
Corrective Action:
I started feeling the van shaking it feels like it came from the back, and causes the steering wheel to shake. I balanced the tires, but that didn't help. I brought it to to Breedman Ford on Waukegan Rd in Glenview IL. I ask them if they ever heard of such a problem they said no. They charged $159 for diagnostics and came up it's the Torque converter clutch that's failing. I did a little research and this seems to be a common problem with these Transits. It so common that they are on back order, or you need to rebuild the converter. The mechanic wants $1500 to repair. I believe this is a failure on the part of Ford and they aren't making a recall. There is a risk of the converter completely failing and not be able to accelerate. Please have Ford fix or pay to fix the converter. Thank you
Additional Notes:
I started feeling the van shaking it feels like it came from the back, and causes the steering wheel to shake. I balanced the tires, but that didn't help. I brought it to to Breedman Ford on Waukegan Rd in Glenview IL. I ask them if they ever heard of such a problem they said no. They charged $159 for diagnostics and came up it's the Torque converter clutch that's failing. I did a little research and this seems to be a common problem with these Transits. It so common that they are on back order, or you need to rebuild the converter. The mechanic wants $1500 to repair. I believe this is a failure on the part of Ford and they aren't making a recall. There is a risk of the converter completely failing and not be able to accelerate. Please have Ford fix or pay to fix the converter. Thank you
Mfg Campaign: 11476444
Recall Date: Jul 29, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving I lose power while on highway and or high speed . The RPMS increase to 5-6 nearly hitting red. This has happen four different times, between 60-75 mph. The mechanic didn't find anything when it happen 2nd time. It's happen again after I let go of gas to start braking to exit freeway to ramp. It finally went " back to normal " 2-3 when I had to completely stop to the side of off ramp. I continue on afterwards as if nothing happened. Serious safety issue since drivers in fear had to brake hard to avoid me this time.
Corrective Action:
While driving I lose power while on highway and or high speed . The RPMS increase to 5-6 nearly hitting red. This has happen four different times, between 60-75 mph. The mechanic didn't find anything when it happen 2nd time. It's happen again after I let go of gas to start braking to exit freeway to ramp. It finally went " back to normal " 2-3 when I had to completely stop to the side of off ramp. I continue on afterwards as if nothing happened. Serious safety issue since drivers in fear had to brake hard to avoid me this time.
Additional Notes:
While driving I lose power while on highway and or high speed . The RPMS increase to 5-6 nearly hitting red. This has happen four different times, between 60-75 mph. The mechanic didn't find anything when it happen 2nd time. It's happen again after I let go of gas to start braking to exit freeway to ramp. It finally went " back to normal " 2-3 when I had to completely stop to the side of off ramp. I continue on afterwards as if nothing happened. Serious safety issue since drivers in fear had to brake hard to avoid me this time.
Mfg Campaign: 11452859
Recall Date: Feb 18, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact noticed that while at idle or when the vehicle was parked, he noticed exhaust fumes in the rear of the vehicle. The contact’s children who would ride in the rear seats of the van also noticed the smell of exhaust. The contact stated that no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not repaired. The contact noticed that the exhaust pipe was short and was venting under the vehicle and not away from the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact noticed that while at idle or when the vehicle was parked, he noticed exhaust fumes in the rear of the vehicle. The contact’s children who would ride in the rear seats of the van also noticed the smell of exhaust. The contact stated that no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not repaired. The contact noticed that the exhaust pipe was short and was venting under the vehicle and not away from the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact noticed that while at idle or when the vehicle was parked, he noticed exhaust fumes in the rear of the vehicle. The contact’s children who would ride in the rear seats of the van also noticed the smell of exhaust. The contact stated that no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not repaired. The contact noticed that the exhaust pipe was short and was venting under the vehicle and not away from the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11450258
Recall Date: Feb 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact stated while driving 30 MPH, the accelerator pedal was depressed, and the contact felt a vibration coming from underneath the vehicle. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the vehicle with a damaged driveshaft that needed to be replaced. The contact previously had the recall repair for the failure performed under NHTSA Campaign Number: 19V767000 (Power Train) on the front section of the driveshaft; however, the rear section of the driveshaft where most of the damage was located, needed to be replaced. The dealer informed the contact that the manufacturer no longer made the part for the vehicle. The contact was informed that an aftermarket part would be ordered to replace the entire driveshaft. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact stated while driving 30 MPH, the accelerator pedal was depressed, and the contact felt a vibration coming from underneath the vehicle. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the vehicle with a damaged driveshaft that needed to be replaced. The contact previously had the recall repair for the failure performed under NHTSA Campaign Number: 19V767000 (Power Train) on the front section of the driveshaft; however, the rear section of the driveshaft where most of the damage was located, needed to be replaced. The dealer informed the contact that the manufacturer no longer made the part for the vehicle. The contact was informed that an aftermarket part would be ordered to replace the entire driveshaft. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact stated while driving 30 MPH, the accelerator pedal was depressed, and the contact felt a vibration coming from underneath the vehicle. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the vehicle with a damaged driveshaft that needed to be replaced. The contact previously had the recall repair for the failure performed under NHTSA Campaign Number: 19V767000 (Power Train) on the front section of the driveshaft; however, the rear section of the driveshaft where most of the damage was located, needed to be replaced. The dealer informed the contact that the manufacturer no longer made the part for the vehicle. The contact was informed that an aftermarket part would be ordered to replace the entire driveshaft. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
Mfg Campaign: 11449566
Recall Date: Jan 31, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11434293
Recall Date: Sep 24, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Trailer lights do not work issues with the wires short out the fuses can not get it fixed.
Corrective Action:
Trailer lights do not work issues with the wires short out the fuses can not get it fixed.
Additional Notes:
Trailer lights do not work issues with the wires short out the fuses can not get it fixed.
Mfg Campaign: 11429909
Recall Date: Aug 20, 2021
Ford Motor Company
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2018 Winnebago Paseo RV Carried by a 2017 Ford Transit. The contact stated that the RV was equipped with Hankook Tires, Tire line dynapro HT, Tire size 195-70R 16C, Dot number 77W7HUH. The contact stated that when driving at approximately 55mph a loud noise emitted from the driver’s side rear of the RV. The contact was able drive onto the road shoulder inspected the RV and found the rear driver’s side outside tire had tread separation and the steal belt had separated. The contact was able to drive the RV to the service dealer, the dealer found that the other tires were exhibiting tread and steal belt separation. The contact advised all tires are the same size, line, and same dot number. The tires were replaced. The failure mileage was 26,800.
Corrective Action:
The contact owns a 2018 Winnebago Paseo RV Carried by a 2017 Ford Transit. The contact stated that the RV was equipped with Hankook Tires, Tire line dynapro HT, Tire size 195-70R 16C, Dot number 77W7HUH. The contact stated that when driving at approximately 55mph a loud noise emitted from the driver’s side rear of the RV. The contact was able drive onto the road shoulder inspected the RV and found the rear driver’s side outside tire had tread separation and the steal belt had separated. The contact was able to drive the RV to the service dealer, the dealer found that the other tires were exhibiting tread and steal belt separation. The contact advised all tires are the same size, line, and same dot number. The tires were replaced. The failure mileage was 26,800.
Additional Notes:
The contact owns a 2018 Winnebago Paseo RV Carried by a 2017 Ford Transit. The contact stated that the RV was equipped with Hankook Tires, Tire line dynapro HT, Tire size 195-70R 16C, Dot number 77W7HUH. The contact stated that when driving at approximately 55mph a loud noise emitted from the driver’s side rear of the RV. The contact was able drive onto the road shoulder inspected the RV and found the rear driver’s side outside tire had tread separation and the steal belt had separated. The contact was able to drive the RV to the service dealer, the dealer found that the other tires were exhibiting tread and steal belt separation. The contact advised all tires are the same size, line, and same dot number. The tires were replaced. The failure mileage was 26,800.
Mfg Campaign: 11429661
Recall Date: Aug 18, 2021
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact stated that several of the wheel studs had fractured and detached. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact stated that several of the wheel studs had fractured and detached. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact stated that several of the wheel studs had fractured and detached. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11426663
Recall Date: Jul 27, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Van experiences loud harmonic vibration that occurs from about 40-55 mph. The vibrations remained after all tires and wheels have been replaced and balanced. This "loud cycling hum" can be heard over radio and talking. Faster speeds it does subside above 60mph which encourages speeding to not have the noise throughout the interior of the van. This is an on going issue that has been noticed since purchase in Dec of 2018.
Corrective Action:
Van experiences loud harmonic vibration that occurs from about 40-55 mph. The vibrations remained after all tires and wheels have been replaced and balanced. This "loud cycling hum" can be heard over radio and talking. Faster speeds it does subside above 60mph which encourages speeding to not have the noise throughout the interior of the van. This is an on going issue that has been noticed since purchase in Dec of 2018.
Additional Notes:
Van experiences loud harmonic vibration that occurs from about 40-55 mph. The vibrations remained after all tires and wheels have been replaced and balanced. This "loud cycling hum" can be heard over radio and talking. Faster speeds it does subside above 60mph which encourages speeding to not have the noise throughout the interior of the van. This is an on going issue that has been noticed since purchase in Dec of 2018.
Mfg Campaign: 11426258
Recall Date: Jul 24, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle is suffering from driveline vibrations, which should be recalled under Ford Safety Recall 19S38. My vehicle build manufacture date and build location fall within the recall window, but for some reason my VIN is not found in the database for this repair to be covered or authorized. To be clear, I am experiencing driveline vibrations at various speeds, which are high frequency, and cause a vehicle pulsing shudder that is relatively violent and loud, causing items in the vehicle to rattle. This recall is a safety concern as Ford describes in their own words: https://ford.oemdtc.com/4634/safety-recall-19s38-driveshaft-flexible-coupling-2015-2017-ford-transit "If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in ‘Park’ but the parking brake is not applied. These scenarios may increase the risk of a crash or injury." There are no warning lamps to identify there is an issue. The vehicle is available for inspection. Ford is requesting a diagnostic fee to address the issue that should be covered under recall as my vehicle's build date and location fall well within the recall window.
Corrective Action:
My vehicle is suffering from driveline vibrations, which should be recalled under Ford Safety Recall 19S38. My vehicle build manufacture date and build location fall within the recall window, but for some reason my VIN is not found in the database for this repair to be covered or authorized. To be clear, I am experiencing driveline vibrations at various speeds, which are high frequency, and cause a vehicle pulsing shudder that is relatively violent and loud, causing items in the vehicle to rattle. This recall is a safety concern as Ford describes in their own words: https://ford.oemdtc.com/4634/safety-recall-19s38-driveshaft-flexible-coupling-2015-2017-ford-transit "If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in ‘Park’ but the parking brake is not applied. These scenarios may increase the risk of a crash or injury." There are no warning lamps to identify there is an issue. The vehicle is available for inspection. Ford is requesting a diagnostic fee to address the issue that should be covered under recall as my vehicle's build date and location fall well within the recall window.
Additional Notes:
My vehicle is suffering from driveline vibrations, which should be recalled under Ford Safety Recall 19S38. My vehicle build manufacture date and build location fall within the recall window, but for some reason my VIN is not found in the database for this repair to be covered or authorized. To be clear, I am experiencing driveline vibrations at various speeds, which are high frequency, and cause a vehicle pulsing shudder that is relatively violent and loud, causing items in the vehicle to rattle. This recall is a safety concern as Ford describes in their own words: https://ford.oemdtc.com/4634/safety-recall-19s38-driveshaft-flexible-coupling-2015-2017-ford-transit "If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in ‘Park’ but the parking brake is not applied. These scenarios may increase the risk of a crash or injury." There are no warning lamps to identify there is an issue. The vehicle is available for inspection. Ford is requesting a diagnostic fee to address the issue that should be covered under recall as my vehicle's build date and location fall well within the recall window.
Mfg Campaign: 11422645
Recall Date: Jun 28, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND SHUDDERED AND JERKED WITHOUT WARNING. THE DRIVER PULLED OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO AN UNIDENTIFIED ECM FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 267-4980) AND THE ECM MODULE WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RECUR DUE TO WATER LEAKING INTO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND SHUDDERED AND JERKED WITHOUT WARNING. THE DRIVER PULLED OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO AN UNIDENTIFIED ECM FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 267-4980) AND THE ECM MODULE WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RECUR DUE TO WATER LEAKING INTO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND SHUDDERED AND JERKED WITHOUT WARNING. THE DRIVER PULLED OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO AN UNIDENTIFIED ECM FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 267-4980) AND THE ECM MODULE WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RECUR DUE TO WATER LEAKING INTO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Mfg Campaign: 11415296
Recall Date: May 5, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND SHUDDERED AND JERKED WITHOUT WARNING. THE DRIVER PULLED OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO AN UNIDENTIFIED ECM FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 267-4980) AND THE ECM MODULE WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RECUR DUE TO WATER LEAKING INTO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND SHUDDERED AND JERKED WITHOUT WARNING. THE DRIVER PULLED OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO AN UNIDENTIFIED ECM FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 267-4980) AND THE ECM MODULE WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RECUR DUE TO WATER LEAKING INTO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND SHUDDERED AND JERKED WITHOUT WARNING. THE DRIVER PULLED OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO AN UNIDENTIFIED ECM FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 267-4980) AND THE ECM MODULE WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RECUR DUE TO WATER LEAKING INTO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Mfg Campaign: 11415296
Recall Date: May 5, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE SHUDDERS UNDER LIGHT ACCELERATION AS IF ONE WAS TO DRIVE OVER RUMPLE STRIPS. SHUDDER IS INTERMITTENT. TAKEN TO FORD DEALERSHIP WHERE THEY SAY TORQUE CONVERTER IS BAD. $3500 DOLLAR REPAIR.
Corrective Action:
VEHICLE SHUDDERS UNDER LIGHT ACCELERATION AS IF ONE WAS TO DRIVE OVER RUMPLE STRIPS. SHUDDER IS INTERMITTENT. TAKEN TO FORD DEALERSHIP WHERE THEY SAY TORQUE CONVERTER IS BAD. $3500 DOLLAR REPAIR.
Additional Notes:
VEHICLE SHUDDERS UNDER LIGHT ACCELERATION AS IF ONE WAS TO DRIVE OVER RUMPLE STRIPS. SHUDDER IS INTERMITTENT. TAKEN TO FORD DEALERSHIP WHERE THEY SAY TORQUE CONVERTER IS BAD. $3500 DOLLAR REPAIR.
Mfg Campaign: 11405980
Recall Date: Apr 1, 2021
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