Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S39
Recall Date: Aug 11, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S38
Recall Date: Oct 25, 2019
New England Wheels
Safety Issue:
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Recall Date: Apr 29, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Mobility Transportation Services
Safety Issue:
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2019
Mobility Specialists, Inc.
Safety Issue:
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-044
Cabot Coach Builders Inc Dba Royale
Safety Issue:
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 28, 2019
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 26, 2019
Transitworks
Safety Issue:
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 22, 2019
Quality Van Sales, Inc.
Safety Issue:
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:
Recall Date: Mar 18, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RICON RECALL RI61396
Recall Date: Mar 6, 2019
Prime-time Specialty Vehicles
Safety Issue:
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 1, 2019
Xl Hybrids Inc
Safety Issue:
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 21, 2019
National Van Builders, Inc.
Safety Issue:
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 6, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34-S1
Recall Date: Apr 30, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34
Recall Date: Oct 23, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S15
Recall Date: Jun 26, 2017
Consumer Complaints
113 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.
Mfg Campaign: 11614027
Recall Date: Sep 11, 2024
Ford Motor Company
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.
Mfg Campaign: 11614027
Recall Date: Sep 11, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle rear camera has failed for the second time. Had it inspected at dealer and was told it was corrosion of wires, same as first time. Transit forums show it's a common problem. I don't want to back into/over anyone or run into something like my boat trailer which I did when it failed backing up and now have a large dent in the left rear door. Wire harness cost quoted at $450. There is obviously an issue. Thank you.
Corrective Action:
Vehicle rear camera has failed for the second time. Had it inspected at dealer and was told it was corrosion of wires, same as first time. Transit forums show it's a common problem. I don't want to back into/over anyone or run into something like my boat trailer which I did when it failed backing up and now have a large dent in the left rear door. Wire harness cost quoted at $450. There is obviously an issue. Thank you.
Additional Notes:
Vehicle rear camera has failed for the second time. Had it inspected at dealer and was told it was corrosion of wires, same as first time. Transit forums show it's a common problem. I don't want to back into/over anyone or run into something like my boat trailer which I did when it failed backing up and now have a large dent in the left rear door. Wire harness cost quoted at $450. There is obviously an issue. Thank you.
Mfg Campaign: 11611387
Recall Date: Aug 28, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Vehicle rear camera has failed for the second time. Had it inspected at dealer and was told it was corrosion of wires, same as first time. Transit forums show it's a common problem. I don't want to back into/over anyone or run into something like my boat trailer which I did when it failed backing up and now have a large dent in the left rear door. Wire harness cost quoted at $450. There is obviously an issue. Thank you.
Corrective Action:
Vehicle rear camera has failed for the second time. Had it inspected at dealer and was told it was corrosion of wires, same as first time. Transit forums show it's a common problem. I don't want to back into/over anyone or run into something like my boat trailer which I did when it failed backing up and now have a large dent in the left rear door. Wire harness cost quoted at $450. There is obviously an issue. Thank you.
Additional Notes:
Vehicle rear camera has failed for the second time. Had it inspected at dealer and was told it was corrosion of wires, same as first time. Transit forums show it's a common problem. I don't want to back into/over anyone or run into something like my boat trailer which I did when it failed backing up and now have a large dent in the left rear door. Wire harness cost quoted at $450. There is obviously an issue. Thank you.
Mfg Campaign: 11611387
Recall Date: Aug 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, there was an abnormal banging sound coming from the rear of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact turned off and restarted the vehicle; however, when the vehicle was shifted into drive(D), the vehicle failed to respond. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the driveshaft coupling had failed. The dealer informed the contact that the parts to repair the vehicle was not available. The contact had the vehicle towed to an independent mechanic who repaired the vehicle. The failure mileage was approximately 199,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, there was an abnormal banging sound coming from the rear of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact turned off and restarted the vehicle; however, when the vehicle was shifted into drive(D), the vehicle failed to respond. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the driveshaft coupling had failed. The dealer informed the contact that the parts to repair the vehicle was not available. The contact had the vehicle towed to an independent mechanic who repaired the vehicle. The failure mileage was approximately 199,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, there was an abnormal banging sound coming from the rear of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact turned off and restarted the vehicle; however, when the vehicle was shifted into drive(D), the vehicle failed to respond. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the driveshaft coupling had failed. The dealer informed the contact that the parts to repair the vehicle was not available. The contact had the vehicle towed to an independent mechanic who repaired the vehicle. The failure mileage was approximately 199,000. Parts distribution disconnect.
Mfg Campaign: 11610385
Recall Date: Aug 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1. Vehicle has oil leaking out of valve covers so bad it starts smoking from under the hood. 2. Transmission will stick into low gear and I have to put the vehicle into neutral to get it to start shifting correctly again. Vehicle will also pulsate speed with transmission growling. 3. Turbo chargers not operating correctly causing Vehicle to buck and hesitate under acceleration.
Corrective Action:
1. Vehicle has oil leaking out of valve covers so bad it starts smoking from under the hood. 2. Transmission will stick into low gear and I have to put the vehicle into neutral to get it to start shifting correctly again. Vehicle will also pulsate speed with transmission growling. 3. Turbo chargers not operating correctly causing Vehicle to buck and hesitate under acceleration.
Additional Notes:
1. Vehicle has oil leaking out of valve covers so bad it starts smoking from under the hood. 2. Transmission will stick into low gear and I have to put the vehicle into neutral to get it to start shifting correctly again. Vehicle will also pulsate speed with transmission growling. 3. Turbo chargers not operating correctly causing Vehicle to buck and hesitate under acceleration.
Mfg Campaign: 11596910
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
1. Vehicle has oil leaking out of valve covers so bad it starts smoking from under the hood. 2. Transmission will stick into low gear and I have to put the vehicle into neutral to get it to start shifting correctly again. Vehicle will also pulsate speed with transmission growling. 3. Turbo chargers not operating correctly causing Vehicle to buck and hesitate under acceleration.
Corrective Action:
1. Vehicle has oil leaking out of valve covers so bad it starts smoking from under the hood. 2. Transmission will stick into low gear and I have to put the vehicle into neutral to get it to start shifting correctly again. Vehicle will also pulsate speed with transmission growling. 3. Turbo chargers not operating correctly causing Vehicle to buck and hesitate under acceleration.
Additional Notes:
1. Vehicle has oil leaking out of valve covers so bad it starts smoking from under the hood. 2. Transmission will stick into low gear and I have to put the vehicle into neutral to get it to start shifting correctly again. Vehicle will also pulsate speed with transmission growling. 3. Turbo chargers not operating correctly causing Vehicle to buck and hesitate under acceleration.
Mfg Campaign: 11596910
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has 140,000 miles on it. 1. Has valve cover oil leak where dripping oil is dripping onto the manifold and starts smoking. I talked with the dealership, they said they wont fix it under their "Lifetime warranty". I am concerned it will start a fire. 2. The transmission will suddenly downshift and seems to lock into lower gear when decelerating. Only way to get it to stop is to put vehicle into neutral while coasting and then back into drive. I am afraid its going to lock up and cause me to spin out. 3. The engine has a turbocharger issue in which when I try to pull out into traffic, it will sometimes buck, hesitate and backfire before it accelerates. Eventually I am going to try and pull out and it's going to do that and I am going to get hit! It seems to do it while coasting and then when accelerating again, that's when it happens. I took vehicle to dealership (Johnson City Ford) where they provide a "Lifetime powertrain warranty", but they are telling me that unless I have all service records, they will not fix it under the warranty. The only thing I have done with this vehicle is oil changes when the vehicle tells me it's due, Tires and brakes. I also called "Contact Ford" about the problem, and they basically told me it's not their problem, so there is a record somewhere of me contacting them Twice.
Corrective Action:
Vehicle has 140,000 miles on it. 1. Has valve cover oil leak where dripping oil is dripping onto the manifold and starts smoking. I talked with the dealership, they said they wont fix it under their "Lifetime warranty". I am concerned it will start a fire. 2. The transmission will suddenly downshift and seems to lock into lower gear when decelerating. Only way to get it to stop is to put vehicle into neutral while coasting and then back into drive. I am afraid its going to lock up and cause me to spin out. 3. The engine has a turbocharger issue in which when I try to pull out into traffic, it will sometimes buck, hesitate and backfire before it accelerates. Eventually I am going to try and pull out and it's going to do that and I am going to get hit! It seems to do it while coasting and then when accelerating again, that's when it happens. I took vehicle to dealership (Johnson City Ford) where they provide a "Lifetime powertrain warranty", but they are telling me that unless I have all service records, they will not fix it under the warranty. The only thing I have done with this vehicle is oil changes when the vehicle tells me it's due, Tires and brakes. I also called "Contact Ford" about the problem, and they basically told me it's not their problem, so there is a record somewhere of me contacting them Twice.
Additional Notes:
Vehicle has 140,000 miles on it. 1. Has valve cover oil leak where dripping oil is dripping onto the manifold and starts smoking. I talked with the dealership, they said they wont fix it under their "Lifetime warranty". I am concerned it will start a fire. 2. The transmission will suddenly downshift and seems to lock into lower gear when decelerating. Only way to get it to stop is to put vehicle into neutral while coasting and then back into drive. I am afraid its going to lock up and cause me to spin out. 3. The engine has a turbocharger issue in which when I try to pull out into traffic, it will sometimes buck, hesitate and backfire before it accelerates. Eventually I am going to try and pull out and it's going to do that and I am going to get hit! It seems to do it while coasting and then when accelerating again, that's when it happens. I took vehicle to dealership (Johnson City Ford) where they provide a "Lifetime powertrain warranty", but they are telling me that unless I have all service records, they will not fix it under the warranty. The only thing I have done with this vehicle is oil changes when the vehicle tells me it's due, Tires and brakes. I also called "Contact Ford" about the problem, and they basically told me it's not their problem, so there is a record somewhere of me contacting them Twice.
Mfg Campaign: 11583218
Recall Date: Apr 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle has 140,000 miles on it. 1. Has valve cover oil leak where dripping oil is dripping onto the manifold and starts smoking. I talked with the dealership, they said they wont fix it under their "Lifetime warranty". I am concerned it will start a fire. 2. The transmission will suddenly downshift and seems to lock into lower gear when decelerating. Only way to get it to stop is to put vehicle into neutral while coasting and then back into drive. I am afraid its going to lock up and cause me to spin out. 3. The engine has a turbocharger issue in which when I try to pull out into traffic, it will sometimes buck, hesitate and backfire before it accelerates. Eventually I am going to try and pull out and it's going to do that and I am going to get hit! It seems to do it while coasting and then when accelerating again, that's when it happens. I took vehicle to dealership (Johnson City Ford) where they provide a "Lifetime powertrain warranty", but they are telling me that unless I have all service records, they will not fix it under the warranty. The only thing I have done with this vehicle is oil changes when the vehicle tells me it's due, Tires and brakes. I also called "Contact Ford" about the problem, and they basically told me it's not their problem, so there is a record somewhere of me contacting them Twice.
Corrective Action:
Vehicle has 140,000 miles on it. 1. Has valve cover oil leak where dripping oil is dripping onto the manifold and starts smoking. I talked with the dealership, they said they wont fix it under their "Lifetime warranty". I am concerned it will start a fire. 2. The transmission will suddenly downshift and seems to lock into lower gear when decelerating. Only way to get it to stop is to put vehicle into neutral while coasting and then back into drive. I am afraid its going to lock up and cause me to spin out. 3. The engine has a turbocharger issue in which when I try to pull out into traffic, it will sometimes buck, hesitate and backfire before it accelerates. Eventually I am going to try and pull out and it's going to do that and I am going to get hit! It seems to do it while coasting and then when accelerating again, that's when it happens. I took vehicle to dealership (Johnson City Ford) where they provide a "Lifetime powertrain warranty", but they are telling me that unless I have all service records, they will not fix it under the warranty. The only thing I have done with this vehicle is oil changes when the vehicle tells me it's due, Tires and brakes. I also called "Contact Ford" about the problem, and they basically told me it's not their problem, so there is a record somewhere of me contacting them Twice.
Additional Notes:
Vehicle has 140,000 miles on it. 1. Has valve cover oil leak where dripping oil is dripping onto the manifold and starts smoking. I talked with the dealership, they said they wont fix it under their "Lifetime warranty". I am concerned it will start a fire. 2. The transmission will suddenly downshift and seems to lock into lower gear when decelerating. Only way to get it to stop is to put vehicle into neutral while coasting and then back into drive. I am afraid its going to lock up and cause me to spin out. 3. The engine has a turbocharger issue in which when I try to pull out into traffic, it will sometimes buck, hesitate and backfire before it accelerates. Eventually I am going to try and pull out and it's going to do that and I am going to get hit! It seems to do it while coasting and then when accelerating again, that's when it happens. I took vehicle to dealership (Johnson City Ford) where they provide a "Lifetime powertrain warranty", but they are telling me that unless I have all service records, they will not fix it under the warranty. The only thing I have done with this vehicle is oil changes when the vehicle tells me it's due, Tires and brakes. I also called "Contact Ford" about the problem, and they basically told me it's not their problem, so there is a record somewhere of me contacting them Twice.
Mfg Campaign: 11583218
Recall Date: Apr 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal rattling sound. The contact stated that the failure also occurred while driving from a complete stop. Additionally, the contact stated that the transmission was skipping gears while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling had failed. The vehicle was then taken to the local dealer, where it was being diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal rattling sound. The contact stated that the failure also occurred while driving from a complete stop. Additionally, the contact stated that the transmission was skipping gears while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling had failed. The vehicle was then taken to the local dealer, where it was being diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal rattling sound. The contact stated that the failure also occurred while driving from a complete stop. Additionally, the contact stated that the transmission was skipping gears while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling had failed. The vehicle was then taken to the local dealer, where it was being diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.
Mfg Campaign: 11582382
Recall Date: Apr 11, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, our Ford Transit Family van has been under the recalls: 19S38 and 19V-767. Hello, our Ford Transit Family van has been under the recalls: 19S38 and 19V-767. We have been on touch with multiple dealerships who are unable to repair the issue due to (as they say) lack of parts. We have been waiting since October. The issue says we should stop driving our car yet for our family of seven it’s the only vehicle and there seems to be little accountability on the side of Ford. Where could we make this noted? Thank you in advance and have a great day. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hello, our Ford Transit Family van has been under the recalls: 19S38 and 19V-767. Hello, our Ford Transit Family van has been under the recalls: 19S38 and 19V-767. We have been on touch with multiple dealerships who are unable to repair the issue due to (as they say) lack of parts. We have been waiting since October. The issue says we should stop driving our car yet for our family of seven it’s the only vehicle and there seems to be little accountability on the side of Ford. Where could we make this noted? Thank you in advance and have a great day. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hello, our Ford Transit Family van has been under the recalls: 19S38 and 19V-767. Hello, our Ford Transit Family van has been under the recalls: 19S38 and 19V-767. We have been on touch with multiple dealerships who are unable to repair the issue due to (as they say) lack of parts. We have been waiting since October. The issue says we should stop driving our car yet for our family of seven it’s the only vehicle and there seems to be little accountability on the side of Ford. Where could we make this noted? Thank you in advance and have a great day. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576131
Recall Date: Mar 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train); however, the failure recurred. The contact stated that while an employee was driving at an undisclosed high rate of speed, the steering wheel became loose inadvertently. The contact stated that he was concerned that the driveshaft could separate. The vehicle was taken to the dealer, where it was diagnosed and determined that the driveshaft was defective, and the dealer determined that the driveshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, but informed the contact that the VIN was not included in a recall. The failure mileage was approximately 180,000.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train); however, the failure recurred. The contact stated that while an employee was driving at an undisclosed high rate of speed, the steering wheel became loose inadvertently. The contact stated that he was concerned that the driveshaft could separate. The vehicle was taken to the dealer, where it was diagnosed and determined that the driveshaft was defective, and the dealer determined that the driveshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, but informed the contact that the VIN was not included in a recall. The failure mileage was approximately 180,000.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train); however, the failure recurred. The contact stated that while an employee was driving at an undisclosed high rate of speed, the steering wheel became loose inadvertently. The contact stated that he was concerned that the driveshaft could separate. The vehicle was taken to the dealer, where it was diagnosed and determined that the driveshaft was defective, and the dealer determined that the driveshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, but informed the contact that the VIN was not included in a recall. The failure mileage was approximately 180,000.
Mfg Campaign: 11573390
Recall Date: Feb 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Transit. The contact stated while driving 40-50 MPH, the vehicle made an abnormal rattling and humming sound. Additionally, the vehicle was shuddering. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure increased, and the vehicle made an abnormal loud grinding sound. The contact later noticed a burning odor inside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling was fractured. The mechanic determined that the flexible coupling needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train); however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
Corrective Action:
The contact owns a 2017 Ford Transit. The contact stated while driving 40-50 MPH, the vehicle made an abnormal rattling and humming sound. Additionally, the vehicle was shuddering. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure increased, and the vehicle made an abnormal loud grinding sound. The contact later noticed a burning odor inside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling was fractured. The mechanic determined that the flexible coupling needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train); however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
Additional Notes:
The contact owns a 2017 Ford Transit. The contact stated while driving 40-50 MPH, the vehicle made an abnormal rattling and humming sound. Additionally, the vehicle was shuddering. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure increased, and the vehicle made an abnormal loud grinding sound. The contact later noticed a burning odor inside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling was fractured. The mechanic determined that the flexible coupling needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train); however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
Mfg Campaign: 11569045
Recall Date: Jan 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Corrective Action:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Additional Notes:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Mfg Campaign: 11563744
Recall Date: Jan 5, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Corrective Action:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Additional Notes:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Mfg Campaign: 11563744
Recall Date: Jan 5, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Corrective Action:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Additional Notes:
The vehicle experienced a breakdown due to the drive train coupler failed, a part that has an active recall notice (Ford 19S38 ) (NHTSA Safety recall 17V-408) and the failure of the recalled part caused significant damage to other mechanical parts of the vehicle. The Manufacturer has agreed to pay for the recalled part but not the peripheral damaged parts. The damage is significant. The day of the incident, I received a recall notice from the manufacturer in the mail. The recall notice is dated October 2023. The manufacturer should be liable for the recalled part as well as the peripheral damaged that it caused.
Mfg Campaign: 11563744
Recall Date: Jan 5, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Corrective Action:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Additional Notes:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Mfg Campaign: 11556071
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Corrective Action:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Additional Notes:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Mfg Campaign: 11556071
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Corrective Action:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Additional Notes:
Our fleet of Ford transits are all having similar issues. This is the 2nd time this particular vehicle has lost power while driving causing extremely dangerous safety concerns. We were instructed by Ford to replace the throttle body which was done in 2021 and now the same issue is occurring. Ford needs to remedy this issue long-term. This issue is affecting the trust from my employees to provide them safe transportation, inoperable vehicles are causing lost revenue and the rest of my fleet is now unreliable causing concern for more serious accidents. This is a major issue for people that have Ford Transit fleets.
Mfg Campaign: 11556071
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Corrective Action:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Additional Notes:
Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.
Mfg Campaign: 11555248
Recall Date: Nov 15, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury