Complaints & Recalls
Official Safety Recalls - Important!
54 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022 Odyssey vehicles equipped with Bridgestone tires. The affected vehicles may have a tire that contains a pinhole, causing a slow air leak. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: HBL
Recall Date: Sep 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022 Odyssey vehicles. The second-row outboard seats may have deformed seat rail locking mechanisms, which could prevent the seat rails from locking into place.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YBE
Recall Date: Jun 7, 2021
Consumer Complaints
126 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
i own a honda odyssey elite 2022. for no reason the GPS and Radio screen in the vehicle went out while i am driving. i spoke to MS. Priecilla on 8/1/2022 working in America Honda Motor in Torran, California addrising her the setuation of the vehicle after i Googled it, and fuond that this problem is in all the pilote and odyssey vehicles since 2019. i asked her if she is aware of this problem she said no, and this is the first time she here something like that. I told her to google it because this problem is there since 2019 and the honda dealer is not taking of this issue since 2019. i opened a case with honda dealer in california and the case # 131-784-33. saturday the 8/6/2022 i am gonna take to woodhaven dealer in new york to check the problem and check why the screen go out. it is a very important to check that safty of the cars made by honda. send all owner of this models a note or advice what to do if they have same issues. also this days all cars are computerized and any thing wrong in the computer might put the drivers and passangers in danger if they didnot take care of it from the manifacture to help the owner and driver of the honda. thanks, M. Dalia
Corrective Action:
i own a honda odyssey elite 2022. for no reason the GPS and Radio screen in the vehicle went out while i am driving. i spoke to MS. Priecilla on 8/1/2022 working in America Honda Motor in Torran, California addrising her the setuation of the vehicle after i Googled it, and fuond that this problem is in all the pilote and odyssey vehicles since 2019. i asked her if she is aware of this problem she said no, and this is the first time she here something like that. I told her to google it because this problem is there since 2019 and the honda dealer is not taking of this issue since 2019. i opened a case with honda dealer in california and the case # 131-784-33. saturday the 8/6/2022 i am gonna take to woodhaven dealer in new york to check the problem and check why the screen go out. it is a very important to check that safty of the cars made by honda. send all owner of this models a note or advice what to do if they have same issues. also this days all cars are computerized and any thing wrong in the computer might put the drivers and passangers in danger if they didnot take care of it from the manifacture to help the owner and driver of the honda. thanks, M. Dalia
Additional Notes:
i own a honda odyssey elite 2022. for no reason the GPS and Radio screen in the vehicle went out while i am driving. i spoke to MS. Priecilla on 8/1/2022 working in America Honda Motor in Torran, California addrising her the setuation of the vehicle after i Googled it, and fuond that this problem is in all the pilote and odyssey vehicles since 2019. i asked her if she is aware of this problem she said no, and this is the first time she here something like that. I told her to google it because this problem is there since 2019 and the honda dealer is not taking of this issue since 2019. i opened a case with honda dealer in california and the case # 131-784-33. saturday the 8/6/2022 i am gonna take to woodhaven dealer in new york to check the problem and check why the screen go out. it is a very important to check that safty of the cars made by honda. send all owner of this models a note or advice what to do if they have same issues. also this days all cars are computerized and any thing wrong in the computer might put the drivers and passangers in danger if they didnot take care of it from the manifacture to help the owner and driver of the honda. thanks, M. Dalia
Mfg Campaign: 11477139
Recall Date: Aug 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
With nothing in front of me in my lane, the vehicle slammed on the brakes and I was almost rear-ended. I heard the squeal of brakes as the person behind me avoided hitting me.
Corrective Action:
With nothing in front of me in my lane, the vehicle slammed on the brakes and I was almost rear-ended. I heard the squeal of brakes as the person behind me avoided hitting me.
Additional Notes:
With nothing in front of me in my lane, the vehicle slammed on the brakes and I was almost rear-ended. I heard the squeal of brakes as the person behind me avoided hitting me.
Mfg Campaign: 11468526
Recall Date: Jun 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Problem: While driving on the interstate (in a construction zone with no shoulders), and with no prior indications the van gave numerous alerts to include blind spot monitoring and transmission service. The gear indicator on the dash (“D”) began flashing. I had zero throttle response and began coasting. I was able to gain some forward response by cycling between sport mode and drive while fluttered the gas pedal to match when the gear indicator would flash. If I miss timed it, the engine would rev as if it was in neutral. Using this method, I was only able to maintain 40 MPH. Luckily the next available exit had a Honda dealership and I was able to limp the van into the service department. Safety concern: Without the quick troubleshooting to at least maintain speed for a viable exit/shoulder, the van would of stopped on a very busy interstate that has average speeds of 75+ MPH. It would have surely caused an accident that could of led to serious injuries or death. Diagnosis: Numerous service techs came out to look at the van since I pulled in with my hazards on. At least 2 stated they had seen the problem previously on 2022+ Odyssey’s and to expect it to need a full transmission replacement. Service advisor is suppose to call on Monday with more details and I will update here accordingly. Other information: 13.5k miles on the vehicle and no major mechanical issues prior to this event. Vehicle is regularly serviced at a Honda dealership.
Corrective Action:
Problem: While driving on the interstate (in a construction zone with no shoulders), and with no prior indications the van gave numerous alerts to include blind spot monitoring and transmission service. The gear indicator on the dash (“D”) began flashing. I had zero throttle response and began coasting. I was able to gain some forward response by cycling between sport mode and drive while fluttered the gas pedal to match when the gear indicator would flash. If I miss timed it, the engine would rev as if it was in neutral. Using this method, I was only able to maintain 40 MPH. Luckily the next available exit had a Honda dealership and I was able to limp the van into the service department. Safety concern: Without the quick troubleshooting to at least maintain speed for a viable exit/shoulder, the van would of stopped on a very busy interstate that has average speeds of 75+ MPH. It would have surely caused an accident that could of led to serious injuries or death. Diagnosis: Numerous service techs came out to look at the van since I pulled in with my hazards on. At least 2 stated they had seen the problem previously on 2022+ Odyssey’s and to expect it to need a full transmission replacement. Service advisor is suppose to call on Monday with more details and I will update here accordingly. Other information: 13.5k miles on the vehicle and no major mechanical issues prior to this event. Vehicle is regularly serviced at a Honda dealership.
Additional Notes:
Problem: While driving on the interstate (in a construction zone with no shoulders), and with no prior indications the van gave numerous alerts to include blind spot monitoring and transmission service. The gear indicator on the dash (“D”) began flashing. I had zero throttle response and began coasting. I was able to gain some forward response by cycling between sport mode and drive while fluttered the gas pedal to match when the gear indicator would flash. If I miss timed it, the engine would rev as if it was in neutral. Using this method, I was only able to maintain 40 MPH. Luckily the next available exit had a Honda dealership and I was able to limp the van into the service department. Safety concern: Without the quick troubleshooting to at least maintain speed for a viable exit/shoulder, the van would of stopped on a very busy interstate that has average speeds of 75+ MPH. It would have surely caused an accident that could of led to serious injuries or death. Diagnosis: Numerous service techs came out to look at the van since I pulled in with my hazards on. At least 2 stated they had seen the problem previously on 2022+ Odyssey’s and to expect it to need a full transmission replacement. Service advisor is suppose to call on Monday with more details and I will update here accordingly. Other information: 13.5k miles on the vehicle and no major mechanical issues prior to this event. Vehicle is regularly serviced at a Honda dealership.
Mfg Campaign: 11467574
Recall Date: Jun 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The car was purchased new, and wasn’t even a year old. We were driving on the highway and all the sudden the engine revved. The car would no longer accelerate. We were able to pull off the highway safely but the car would not accelerate more than a few miles per hour. There were no warning lights or indications of an issue with the car. The car was towed to Honda and a new transmission was installed.
Corrective Action:
The car was purchased new, and wasn’t even a year old. We were driving on the highway and all the sudden the engine revved. The car would no longer accelerate. We were able to pull off the highway safely but the car would not accelerate more than a few miles per hour. There were no warning lights or indications of an issue with the car. The car was towed to Honda and a new transmission was installed.
Additional Notes:
The car was purchased new, and wasn’t even a year old. We were driving on the highway and all the sudden the engine revved. The car would no longer accelerate. We were able to pull off the highway safely but the car would not accelerate more than a few miles per hour. There were no warning lights or indications of an issue with the car. The car was towed to Honda and a new transmission was installed.
Mfg Campaign: 11462996
Recall Date: May 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger side, sliding door. The door closes on its own randomly but becoming more frequent. I have taken the van to the dealer multiple times and they can not figure out what is wrong. There was no warning light or error shown. Today the door shut on my son’s foot as he was getting in the car. The door fully closed and pinned his foot causing him great pain. He could not twist to open the door and free himself. The door did not safety bump open (as it should have if anything was in the way of closing) It was not until I heard his screams of pain that I ran to his side of the car and opened the door, freeing him. I have attached the photo of his foot.
Corrective Action:
Passenger side, sliding door. The door closes on its own randomly but becoming more frequent. I have taken the van to the dealer multiple times and they can not figure out what is wrong. There was no warning light or error shown. Today the door shut on my son’s foot as he was getting in the car. The door fully closed and pinned his foot causing him great pain. He could not twist to open the door and free himself. The door did not safety bump open (as it should have if anything was in the way of closing) It was not until I heard his screams of pain that I ran to his side of the car and opened the door, freeing him. I have attached the photo of his foot.
Additional Notes:
Passenger side, sliding door. The door closes on its own randomly but becoming more frequent. I have taken the van to the dealer multiple times and they can not figure out what is wrong. There was no warning light or error shown. Today the door shut on my son’s foot as he was getting in the car. The door fully closed and pinned his foot causing him great pain. He could not twist to open the door and free himself. The door did not safety bump open (as it should have if anything was in the way of closing) It was not until I heard his screams of pain that I ran to his side of the car and opened the door, freeing him. I have attached the photo of his foot.
Mfg Campaign: 11460849
Recall Date: Apr 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle will randomly hard brake for no reason. Without warning.
Corrective Action:
Vehicle will randomly hard brake for no reason. Without warning.
Additional Notes:
Vehicle will randomly hard brake for no reason. Without warning.
Mfg Campaign: 11454284
Recall Date: Feb 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was watching news on other Honda models and the emergency break system going off erroneously. This has happened with my car as well. It doesnt appear breaks will engage but the light will flash indicating to break even though there are no cars or objects in front of me. I have not had it inspected and waiting for first oil change to do so.
Corrective Action:
Was watching news on other Honda models and the emergency break system going off erroneously. This has happened with my car as well. It doesnt appear breaks will engage but the light will flash indicating to break even though there are no cars or objects in front of me. I have not had it inspected and waiting for first oil change to do so.
Additional Notes:
Was watching news on other Honda models and the emergency break system going off erroneously. This has happened with my car as well. It doesnt appear breaks will engage but the light will flash indicating to break even though there are no cars or objects in front of me. I have not had it inspected and waiting for first oil change to do so.
Mfg Campaign: 11453980
Recall Date: Feb 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Was watching news on other Honda models and the emergency break system going off erroneously. This has happened with my car as well. It doesnt appear breaks will engage but the light will flash indicating to break even though there are no cars or objects in front of me. I have not had it inspected and waiting for first oil change to do so.
Corrective Action:
Was watching news on other Honda models and the emergency break system going off erroneously. This has happened with my car as well. It doesnt appear breaks will engage but the light will flash indicating to break even though there are no cars or objects in front of me. I have not had it inspected and waiting for first oil change to do so.
Additional Notes:
Was watching news on other Honda models and the emergency break system going off erroneously. This has happened with my car as well. It doesnt appear breaks will engage but the light will flash indicating to break even though there are no cars or objects in front of me. I have not had it inspected and waiting for first oil change to do so.
Mfg Campaign: 11453980
Recall Date: Feb 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After driving vehicle to run 3 stop and go inside errands I drove home . Estimate of time for errands etc. was about 30 minutes. I pulled into my home's driveway and applied brake pedal to bring car to a complete stop so that I could tilt-in side view mirrors before pulling into my carport. As I did this I noticed that a white smoke had begun to enter the car through the AC diffusers. Smoke was also seen exiting from front right side of engine hood and through the exterior fresh air channel (the wiper blade area). The smoke had the odor associated with a fire and not the odor of electrical component malfunction. I turned engine off and exited quickly along with getting my middle row occupant, my 60 lb canine companion, out of the vehicle and into my house. I was not sure what was happening to the vehicle. So I went back out and by this time I could see a lot of white smoke coming from engine compartment. My next door neighbor's father called 911. Before the fire department arrived the vehicle was engulfed in flames. This all occurred within a 10 minute time frame and the heat of the fire damage 2 of my nearby parked vehicles. If I had driven into the carport as usually do, my house would have suffered fire damage. This Honda Odessey Elite was a 2022 model vehicle that was leased March 18, 2021 had 3296 miles on odometer. This is a fire safety issue. Had it happened while I went inside the post office for 5 minutes and my canine companion remained inside vehicle, I may not have been able to get her out in time to save her life.
Corrective Action:
After driving vehicle to run 3 stop and go inside errands I drove home . Estimate of time for errands etc. was about 30 minutes. I pulled into my home's driveway and applied brake pedal to bring car to a complete stop so that I could tilt-in side view mirrors before pulling into my carport. As I did this I noticed that a white smoke had begun to enter the car through the AC diffusers. Smoke was also seen exiting from front right side of engine hood and through the exterior fresh air channel (the wiper blade area). The smoke had the odor associated with a fire and not the odor of electrical component malfunction. I turned engine off and exited quickly along with getting my middle row occupant, my 60 lb canine companion, out of the vehicle and into my house. I was not sure what was happening to the vehicle. So I went back out and by this time I could see a lot of white smoke coming from engine compartment. My next door neighbor's father called 911. Before the fire department arrived the vehicle was engulfed in flames. This all occurred within a 10 minute time frame and the heat of the fire damage 2 of my nearby parked vehicles. If I had driven into the carport as usually do, my house would have suffered fire damage. This Honda Odessey Elite was a 2022 model vehicle that was leased March 18, 2021 had 3296 miles on odometer. This is a fire safety issue. Had it happened while I went inside the post office for 5 minutes and my canine companion remained inside vehicle, I may not have been able to get her out in time to save her life.
Additional Notes:
After driving vehicle to run 3 stop and go inside errands I drove home . Estimate of time for errands etc. was about 30 minutes. I pulled into my home's driveway and applied brake pedal to bring car to a complete stop so that I could tilt-in side view mirrors before pulling into my carport. As I did this I noticed that a white smoke had begun to enter the car through the AC diffusers. Smoke was also seen exiting from front right side of engine hood and through the exterior fresh air channel (the wiper blade area). The smoke had the odor associated with a fire and not the odor of electrical component malfunction. I turned engine off and exited quickly along with getting my middle row occupant, my 60 lb canine companion, out of the vehicle and into my house. I was not sure what was happening to the vehicle. So I went back out and by this time I could see a lot of white smoke coming from engine compartment. My next door neighbor's father called 911. Before the fire department arrived the vehicle was engulfed in flames. This all occurred within a 10 minute time frame and the heat of the fire damage 2 of my nearby parked vehicles. If I had driven into the carport as usually do, my house would have suffered fire damage. This Honda Odessey Elite was a 2022 model vehicle that was leased March 18, 2021 had 3296 miles on odometer. This is a fire safety issue. Had it happened while I went inside the post office for 5 minutes and my canine companion remained inside vehicle, I may not have been able to get her out in time to save her life.
Mfg Campaign: 11451295
Recall Date: Feb 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We just got a new 2022 Honda Odyssey EX-L. Since getting the van my family has ben having headaches and feeling nausea. On doing research we found out that the van comes with ANC (Active Noise Cancellation). If you just do a google research you will see a lot of people complaining about the same issue and that they had to somehow disable the module. I have contacted the dealer and Honda USA, they are still looking into it. We cant even enjoy the new van. Please help
Corrective Action:
We just got a new 2022 Honda Odyssey EX-L. Since getting the van my family has ben having headaches and feeling nausea. On doing research we found out that the van comes with ANC (Active Noise Cancellation). If you just do a google research you will see a lot of people complaining about the same issue and that they had to somehow disable the module. I have contacted the dealer and Honda USA, they are still looking into it. We cant even enjoy the new van. Please help
Additional Notes:
We just got a new 2022 Honda Odyssey EX-L. Since getting the van my family has ben having headaches and feeling nausea. On doing research we found out that the van comes with ANC (Active Noise Cancellation). If you just do a google research you will see a lot of people complaining about the same issue and that they had to somehow disable the module. I have contacted the dealer and Honda USA, they are still looking into it. We cant even enjoy the new van. Please help
Mfg Campaign: 11446223
Recall Date: Jan 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When I first purchased my ‘22 Honda Odyssey a few months ago, the Apple CarPlay wouldn’t work, then the main center screen started black screening and not turning on. I took it in to the dealer and they ordered the part almost 4 weeks ago. It’s still not in. Anyways, about 2 weeks ago, my van randomly braked while I was going 70 mph on SRT. Fortunately, we didn’t get in an accident. There were no shadows, no other cars in front of us, not any reason for it to flash BRAKE and stop. My mom was next to me and yelled, “What are you doing there are cars behind us.” I said I didn’t know what was happening and started pushing on the gas to go again. I immediately took it to the dealer and told them I don’t feel safe driving it until they can fix the brake issue. The manager told me this happened to another lady in a ‘22 CRV from the same dealership, but she was on surface streets. It started w the black screening and than the random braking. Long story short, they replaced the tuner on her car and she hasn’t had issues in about 5-6 weeks. They told me to wait for the part, and while I wait, they can turn the safety features off. I said no thanks, I’ll leave it until they are sure it’s fixed. They won’t give me a loaner so I’ve been borrowing my parents’ car. I already have a case number with Honda and they don’t seem to be taking it seriously nor will they offer me a loaner. The dealer/manager has been extremely rude and has stopped responding when I ask him for updates. I am still waiting on the part to come in to fix the electronic issue.
Corrective Action:
When I first purchased my ‘22 Honda Odyssey a few months ago, the Apple CarPlay wouldn’t work, then the main center screen started black screening and not turning on. I took it in to the dealer and they ordered the part almost 4 weeks ago. It’s still not in. Anyways, about 2 weeks ago, my van randomly braked while I was going 70 mph on SRT. Fortunately, we didn’t get in an accident. There were no shadows, no other cars in front of us, not any reason for it to flash BRAKE and stop. My mom was next to me and yelled, “What are you doing there are cars behind us.” I said I didn’t know what was happening and started pushing on the gas to go again. I immediately took it to the dealer and told them I don’t feel safe driving it until they can fix the brake issue. The manager told me this happened to another lady in a ‘22 CRV from the same dealership, but she was on surface streets. It started w the black screening and than the random braking. Long story short, they replaced the tuner on her car and she hasn’t had issues in about 5-6 weeks. They told me to wait for the part, and while I wait, they can turn the safety features off. I said no thanks, I’ll leave it until they are sure it’s fixed. They won’t give me a loaner so I’ve been borrowing my parents’ car. I already have a case number with Honda and they don’t seem to be taking it seriously nor will they offer me a loaner. The dealer/manager has been extremely rude and has stopped responding when I ask him for updates. I am still waiting on the part to come in to fix the electronic issue.
Additional Notes:
When I first purchased my ‘22 Honda Odyssey a few months ago, the Apple CarPlay wouldn’t work, then the main center screen started black screening and not turning on. I took it in to the dealer and they ordered the part almost 4 weeks ago. It’s still not in. Anyways, about 2 weeks ago, my van randomly braked while I was going 70 mph on SRT. Fortunately, we didn’t get in an accident. There were no shadows, no other cars in front of us, not any reason for it to flash BRAKE and stop. My mom was next to me and yelled, “What are you doing there are cars behind us.” I said I didn’t know what was happening and started pushing on the gas to go again. I immediately took it to the dealer and told them I don’t feel safe driving it until they can fix the brake issue. The manager told me this happened to another lady in a ‘22 CRV from the same dealership, but she was on surface streets. It started w the black screening and than the random braking. Long story short, they replaced the tuner on her car and she hasn’t had issues in about 5-6 weeks. They told me to wait for the part, and while I wait, they can turn the safety features off. I said no thanks, I’ll leave it until they are sure it’s fixed. They won’t give me a loaner so I’ve been borrowing my parents’ car. I already have a case number with Honda and they don’t seem to be taking it seriously nor will they offer me a loaner. The dealer/manager has been extremely rude and has stopped responding when I ask him for updates. I am still waiting on the part to come in to fix the electronic issue.
Mfg Campaign: 11435969
Recall Date: Oct 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We were driving with less than 1500 miles on the car on the interstate at roughly 70 miles an hour. Out of nowhere, the gears began slipping and when pressing the accelerator, RPMs revved to high levels but there was no acceleration as if we were driving in neutral. We were able to coast to the side of the interstate and down an off ramp. After restarting the vehicle, a litany of orange warning lights came on. Gears continued to slip resulting in the car being towed to a nearby Honda dealership where the transmission was completed replaced (Again, with less than 1500 miles on the car). This was a significant safety issue with three children in the car where we could not accelerate while driving at 70 MPH on the interstate. Numerous instances of this problem have been identified in the last 4 months alone.
Corrective Action:
We were driving with less than 1500 miles on the car on the interstate at roughly 70 miles an hour. Out of nowhere, the gears began slipping and when pressing the accelerator, RPMs revved to high levels but there was no acceleration as if we were driving in neutral. We were able to coast to the side of the interstate and down an off ramp. After restarting the vehicle, a litany of orange warning lights came on. Gears continued to slip resulting in the car being towed to a nearby Honda dealership where the transmission was completed replaced (Again, with less than 1500 miles on the car). This was a significant safety issue with three children in the car where we could not accelerate while driving at 70 MPH on the interstate. Numerous instances of this problem have been identified in the last 4 months alone.
Additional Notes:
We were driving with less than 1500 miles on the car on the interstate at roughly 70 miles an hour. Out of nowhere, the gears began slipping and when pressing the accelerator, RPMs revved to high levels but there was no acceleration as if we were driving in neutral. We were able to coast to the side of the interstate and down an off ramp. After restarting the vehicle, a litany of orange warning lights came on. Gears continued to slip resulting in the car being towed to a nearby Honda dealership where the transmission was completed replaced (Again, with less than 1500 miles on the car). This was a significant safety issue with three children in the car where we could not accelerate while driving at 70 MPH on the interstate. Numerous instances of this problem have been identified in the last 4 months alone.
Mfg Campaign: 11433021
Recall Date: Sep 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We were driving with less than 1500 miles on the car on the interstate at roughly 70 miles an hour. Out of nowhere, the gears began slipping and when pressing the accelerator, RPMs revved to high levels but there was no acceleration as if we were driving in neutral. We were able to coast to the side of the interstate and down an off ramp. After restarting the vehicle, a litany of orange warning lights came on. Gears continued to slip resulting in the car being towed to a nearby Honda dealership where the transmission was completed replaced (Again, with less than 1500 miles on the car). This was a significant safety issue with three children in the car where we could not accelerate while driving at 70 MPH on the interstate. Numerous instances of this problem have been identified in the last 4 months alone.
Corrective Action:
We were driving with less than 1500 miles on the car on the interstate at roughly 70 miles an hour. Out of nowhere, the gears began slipping and when pressing the accelerator, RPMs revved to high levels but there was no acceleration as if we were driving in neutral. We were able to coast to the side of the interstate and down an off ramp. After restarting the vehicle, a litany of orange warning lights came on. Gears continued to slip resulting in the car being towed to a nearby Honda dealership where the transmission was completed replaced (Again, with less than 1500 miles on the car). This was a significant safety issue with three children in the car where we could not accelerate while driving at 70 MPH on the interstate. Numerous instances of this problem have been identified in the last 4 months alone.
Additional Notes:
We were driving with less than 1500 miles on the car on the interstate at roughly 70 miles an hour. Out of nowhere, the gears began slipping and when pressing the accelerator, RPMs revved to high levels but there was no acceleration as if we were driving in neutral. We were able to coast to the side of the interstate and down an off ramp. After restarting the vehicle, a litany of orange warning lights came on. Gears continued to slip resulting in the car being towed to a nearby Honda dealership where the transmission was completed replaced (Again, with less than 1500 miles on the car). This was a significant safety issue with three children in the car where we could not accelerate while driving at 70 MPH on the interstate. Numerous instances of this problem have been identified in the last 4 months alone.
Mfg Campaign: 11433021
Recall Date: Sep 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Both driver and passenger side rear-view mirror glass separated from base within 3 months of ownership. Glass is held to plastic base with adhesive. Similar to complaint from MD already submitted.
Corrective Action:
Both driver and passenger side rear-view mirror glass separated from base within 3 months of ownership. Glass is held to plastic base with adhesive. Similar to complaint from MD already submitted.
Additional Notes:
Both driver and passenger side rear-view mirror glass separated from base within 3 months of ownership. Glass is held to plastic base with adhesive. Similar to complaint from MD already submitted.
Mfg Campaign: 11429872
Recall Date: Aug 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We purchased our 2022 Honda Odyssey mini van less than a month ago. We drove it off the lot at I think 20 miles? All was great, we love the van. Until… I drove from The Colony to Justin. We were having our floors redone and I needed to take our toddler and infant away each day while our house was worked on. I was going to go back and forth Wednesday, Thursday and Friday. It was our first “long” trip as we don’t really go anywhere due to Covid. The van drove great Until we came home Thursday evening. I was 25 miles into our trip, driving 75 mph keeping up with the traffic on 121 and all a sudden my van had a huge thud jerk like as if I hit a curb and then I lost all acceleration. I hit the gas and all that happened was the RPMs would skyrocket but no power. My speed went from 75 to 40 to 20 within seconds. I’m in the middle lane with cars speeding past and a semi coming up behind me. I AM SCARED!! I quickly call my husband while I attempt to get to to shoulder. I finally get over and I put the van in park. Cars are going so fast that the van is shaking anytime a car goes by. I put the van in drive in hopes to get to an exit. Absolutely NO acceleration. I KNEW this was a transmission issue. I was able to coast off to the next exit and into a parking lot. I had it towed to the dealer. Upon first inspection they said nothing was wrong with it. I told them to keep checking because there was something major wrong with it. A few hours later they called and said my transmission was being replaced and that Honda was aware of some issues with this year’s transmission. I asked if there was a recall yet as this was dangerous. They said no. I feel that’s extremely unsafe to continue to sell these vans without disclosing the known transmission issue. I feel quite cheated that I was allowed to buy a $40000 without any disclosure of a potential issue. We would have waited to buy a van then. Very very unethical
Corrective Action:
We purchased our 2022 Honda Odyssey mini van less than a month ago. We drove it off the lot at I think 20 miles? All was great, we love the van. Until… I drove from The Colony to Justin. We were having our floors redone and I needed to take our toddler and infant away each day while our house was worked on. I was going to go back and forth Wednesday, Thursday and Friday. It was our first “long” trip as we don’t really go anywhere due to Covid. The van drove great Until we came home Thursday evening. I was 25 miles into our trip, driving 75 mph keeping up with the traffic on 121 and all a sudden my van had a huge thud jerk like as if I hit a curb and then I lost all acceleration. I hit the gas and all that happened was the RPMs would skyrocket but no power. My speed went from 75 to 40 to 20 within seconds. I’m in the middle lane with cars speeding past and a semi coming up behind me. I AM SCARED!! I quickly call my husband while I attempt to get to to shoulder. I finally get over and I put the van in park. Cars are going so fast that the van is shaking anytime a car goes by. I put the van in drive in hopes to get to an exit. Absolutely NO acceleration. I KNEW this was a transmission issue. I was able to coast off to the next exit and into a parking lot. I had it towed to the dealer. Upon first inspection they said nothing was wrong with it. I told them to keep checking because there was something major wrong with it. A few hours later they called and said my transmission was being replaced and that Honda was aware of some issues with this year’s transmission. I asked if there was a recall yet as this was dangerous. They said no. I feel that’s extremely unsafe to continue to sell these vans without disclosing the known transmission issue. I feel quite cheated that I was allowed to buy a $40000 without any disclosure of a potential issue. We would have waited to buy a van then. Very very unethical
Additional Notes:
We purchased our 2022 Honda Odyssey mini van less than a month ago. We drove it off the lot at I think 20 miles? All was great, we love the van. Until… I drove from The Colony to Justin. We were having our floors redone and I needed to take our toddler and infant away each day while our house was worked on. I was going to go back and forth Wednesday, Thursday and Friday. It was our first “long” trip as we don’t really go anywhere due to Covid. The van drove great Until we came home Thursday evening. I was 25 miles into our trip, driving 75 mph keeping up with the traffic on 121 and all a sudden my van had a huge thud jerk like as if I hit a curb and then I lost all acceleration. I hit the gas and all that happened was the RPMs would skyrocket but no power. My speed went from 75 to 40 to 20 within seconds. I’m in the middle lane with cars speeding past and a semi coming up behind me. I AM SCARED!! I quickly call my husband while I attempt to get to to shoulder. I finally get over and I put the van in park. Cars are going so fast that the van is shaking anytime a car goes by. I put the van in drive in hopes to get to an exit. Absolutely NO acceleration. I KNEW this was a transmission issue. I was able to coast off to the next exit and into a parking lot. I had it towed to the dealer. Upon first inspection they said nothing was wrong with it. I told them to keep checking because there was something major wrong with it. A few hours later they called and said my transmission was being replaced and that Honda was aware of some issues with this year’s transmission. I asked if there was a recall yet as this was dangerous. They said no. I feel that’s extremely unsafe to continue to sell these vans without disclosing the known transmission issue. I feel quite cheated that I was allowed to buy a $40000 without any disclosure of a potential issue. We would have waited to buy a van then. Very very unethical
Mfg Campaign: 11429472
Recall Date: Aug 17, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
After driving for only 2000 miles, the car suddenly went into limp mode where the engine shut off. All system warning lights came on in the vehicle and we could not drive the car. The car was towed to a nearby Honda dealer and was inspected. The accelerator pedal was replaced and all error codes were cleared. While we were fortunate that this did not happen on the highway or where there were other vehicles, it is very concerning that a brand new vehicle malfunctions in this way. If my children were in the car, their safety would be put at risk. This incident also makes me question the reliability of this vehicle. There were no warning signs for this issue, as one would not expect anything to happen to a car that was purchased only a month ago. Since we were scheduled to drive 16+ hours back home in a few days, the unreliability of the car also caused unnecessary stress and anxiety. Additionally, a loose bolt was found on the driver's side after the vehicle was returned to us from the dealer.
Corrective Action:
After driving for only 2000 miles, the car suddenly went into limp mode where the engine shut off. All system warning lights came on in the vehicle and we could not drive the car. The car was towed to a nearby Honda dealer and was inspected. The accelerator pedal was replaced and all error codes were cleared. While we were fortunate that this did not happen on the highway or where there were other vehicles, it is very concerning that a brand new vehicle malfunctions in this way. If my children were in the car, their safety would be put at risk. This incident also makes me question the reliability of this vehicle. There were no warning signs for this issue, as one would not expect anything to happen to a car that was purchased only a month ago. Since we were scheduled to drive 16+ hours back home in a few days, the unreliability of the car also caused unnecessary stress and anxiety. Additionally, a loose bolt was found on the driver's side after the vehicle was returned to us from the dealer.
Additional Notes:
After driving for only 2000 miles, the car suddenly went into limp mode where the engine shut off. All system warning lights came on in the vehicle and we could not drive the car. The car was towed to a nearby Honda dealer and was inspected. The accelerator pedal was replaced and all error codes were cleared. While we were fortunate that this did not happen on the highway or where there were other vehicles, it is very concerning that a brand new vehicle malfunctions in this way. If my children were in the car, their safety would be put at risk. This incident also makes me question the reliability of this vehicle. There were no warning signs for this issue, as one would not expect anything to happen to a car that was purchased only a month ago. Since we were scheduled to drive 16+ hours back home in a few days, the unreliability of the car also caused unnecessary stress and anxiety. Additionally, a loose bolt was found on the driver's side after the vehicle was returned to us from the dealer.
Mfg Campaign: 11425460
Recall Date: Jul 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We were driving our 2022 Honda Odessey Elite Van going 70 mph when the transmission shifted into neutral without warning on a busy interstate causing the van to no longer accelerate. We thankfully were able to coast to the shoulder, but we were unable to get the car to accelerate after the fact. There were no warning lights or indicator lights of any kind that went off leading up to the transmission failing. The car was towed to a local dealer (we were 4 hours from home) who confirmed that there was an issue with the transmission gears "miss numbering" and the transmission needed to be fully replaced after only 2,000 miles on the car. This is a significant safety issue given this occurred without warning and while the car was traveling at a high rate of speed. It not only put us as the drivers of the car at risk, but others on the road. Our car is still in the shop and the replacement of the transmission is in progress. I have seen others post of the exact same issue in online forums and it does not appear to be an isolated incident with the 2022 models.
Corrective Action:
We were driving our 2022 Honda Odessey Elite Van going 70 mph when the transmission shifted into neutral without warning on a busy interstate causing the van to no longer accelerate. We thankfully were able to coast to the shoulder, but we were unable to get the car to accelerate after the fact. There were no warning lights or indicator lights of any kind that went off leading up to the transmission failing. The car was towed to a local dealer (we were 4 hours from home) who confirmed that there was an issue with the transmission gears "miss numbering" and the transmission needed to be fully replaced after only 2,000 miles on the car. This is a significant safety issue given this occurred without warning and while the car was traveling at a high rate of speed. It not only put us as the drivers of the car at risk, but others on the road. Our car is still in the shop and the replacement of the transmission is in progress. I have seen others post of the exact same issue in online forums and it does not appear to be an isolated incident with the 2022 models.
Additional Notes:
We were driving our 2022 Honda Odessey Elite Van going 70 mph when the transmission shifted into neutral without warning on a busy interstate causing the van to no longer accelerate. We thankfully were able to coast to the shoulder, but we were unable to get the car to accelerate after the fact. There were no warning lights or indicator lights of any kind that went off leading up to the transmission failing. The car was towed to a local dealer (we were 4 hours from home) who confirmed that there was an issue with the transmission gears "miss numbering" and the transmission needed to be fully replaced after only 2,000 miles on the car. This is a significant safety issue given this occurred without warning and while the car was traveling at a high rate of speed. It not only put us as the drivers of the car at risk, but others on the road. Our car is still in the shop and the replacement of the transmission is in progress. I have seen others post of the exact same issue in online forums and it does not appear to be an isolated incident with the 2022 models.
Mfg Campaign: 11425479
Recall Date: Jul 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Car won't shift gear. We were stuck on the highway which was obviously not safe. Turned off the engine, after a while started it and car was able to shift partially with lots of weird noises and only drove slowly. When we wanted to put in reverse to enter the driveway it did not respond once again and we were stuck in the middle of the road for a few minutes. Luckily no cars went by at the time. The car is ONE AND A HALF MONTHS OLD and has less than 500 MILES on it. This was crazy scary
Corrective Action:
Car won't shift gear. We were stuck on the highway which was obviously not safe. Turned off the engine, after a while started it and car was able to shift partially with lots of weird noises and only drove slowly. When we wanted to put in reverse to enter the driveway it did not respond once again and we were stuck in the middle of the road for a few minutes. Luckily no cars went by at the time. The car is ONE AND A HALF MONTHS OLD and has less than 500 MILES on it. This was crazy scary
Additional Notes:
Car won't shift gear. We were stuck on the highway which was obviously not safe. Turned off the engine, after a while started it and car was able to shift partially with lots of weird noises and only drove slowly. When we wanted to put in reverse to enter the driveway it did not respond once again and we were stuck in the middle of the road for a few minutes. Luckily no cars went by at the time. The car is ONE AND A HALF MONTHS OLD and has less than 500 MILES on it. This was crazy scary
Mfg Campaign: 11425583
Recall Date: Jul 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I got a 2022 Honda Odessy towing only for 1 month with $1,500. Today, it started to shake when I tried to perform on the oil pedals. The rpm needles on the dashboard starting oscillating very quickly between gears. I can not accelerate rather than hearing a loud noise. The infotainment system froze at least 2 to 3 xs. 3. the rpm needles started oscillating very quickly, the car started shifting gears and making loud sounds. "Transmission system problem" shows on the dashboard and "blink spot information system failed problem" shows up as well. Eventually, I successfully moved the car to the sidewalk grass. It would be very dangerous if there were more traffic since it was responding to the oil pedal. The car was towered to my local Honda dealer this evening. I just can not believe a new honda odyssey broke down on the way in the first 1,500 miles. Luckily, it did not happen on the highway.
Corrective Action:
I got a 2022 Honda Odessy towing only for 1 month with $1,500. Today, it started to shake when I tried to perform on the oil pedals. The rpm needles on the dashboard starting oscillating very quickly between gears. I can not accelerate rather than hearing a loud noise. The infotainment system froze at least 2 to 3 xs. 3. the rpm needles started oscillating very quickly, the car started shifting gears and making loud sounds. "Transmission system problem" shows on the dashboard and "blink spot information system failed problem" shows up as well. Eventually, I successfully moved the car to the sidewalk grass. It would be very dangerous if there were more traffic since it was responding to the oil pedal. The car was towered to my local Honda dealer this evening. I just can not believe a new honda odyssey broke down on the way in the first 1,500 miles. Luckily, it did not happen on the highway.
Additional Notes:
I got a 2022 Honda Odessy towing only for 1 month with $1,500. Today, it started to shake when I tried to perform on the oil pedals. The rpm needles on the dashboard starting oscillating very quickly between gears. I can not accelerate rather than hearing a loud noise. The infotainment system froze at least 2 to 3 xs. 3. the rpm needles started oscillating very quickly, the car started shifting gears and making loud sounds. "Transmission system problem" shows on the dashboard and "blink spot information system failed problem" shows up as well. Eventually, I successfully moved the car to the sidewalk grass. It would be very dangerous if there were more traffic since it was responding to the oil pedal. The car was towered to my local Honda dealer this evening. I just can not believe a new honda odyssey broke down on the way in the first 1,500 miles. Luckily, it did not happen on the highway.
Mfg Campaign: 11424322
Recall Date: Jul 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission malfunctioned and is currently being replaced by the dealership. New transmission was ordered from Honda. Case ticket (12339737) has been opened with Honda America regarding this issue. How was your safety or the safety of others put at risk? Driving on highway going 80 MPH. Van slows down to 50 MPH without warning and won't go any faster during rush hour. Luckily, no cars were behind us which they could have rear ended us. Was able to exit highway and pull into gas station. Test drive on local street and van won't go beyond 4th gear even with manual settings. Go back to gas station to park and van won't go in reverse. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealership confirm issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN. Dealership is replacing transmission but don't know if Honda will come to inspect the part or not. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Cruise control was on at the time of issue and appear it wasn't able to pick up cars in front so it would slow down at random times.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission malfunctioned and is currently being replaced by the dealership. New transmission was ordered from Honda. Case ticket (12339737) has been opened with Honda America regarding this issue. How was your safety or the safety of others put at risk? Driving on highway going 80 MPH. Van slows down to 50 MPH without warning and won't go any faster during rush hour. Luckily, no cars were behind us which they could have rear ended us. Was able to exit highway and pull into gas station. Test drive on local street and van won't go beyond 4th gear even with manual settings. Go back to gas station to park and van won't go in reverse. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealership confirm issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN. Dealership is replacing transmission but don't know if Honda will come to inspect the part or not. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Cruise control was on at the time of issue and appear it wasn't able to pick up cars in front so it would slow down at random times.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission malfunctioned and is currently being replaced by the dealership. New transmission was ordered from Honda. Case ticket (12339737) has been opened with Honda America regarding this issue. How was your safety or the safety of others put at risk? Driving on highway going 80 MPH. Van slows down to 50 MPH without warning and won't go any faster during rush hour. Luckily, no cars were behind us which they could have rear ended us. Was able to exit highway and pull into gas station. Test drive on local street and van won't go beyond 4th gear even with manual settings. Go back to gas station to park and van won't go in reverse. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealership confirm issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN. Dealership is replacing transmission but don't know if Honda will come to inspect the part or not. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Cruise control was on at the time of issue and appear it wasn't able to pick up cars in front so it would slow down at random times.
Mfg Campaign: 11423736
Recall Date: Jul 7, 2021
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