Complaints & Recalls
Official Safety Recalls - Important!
54 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022 Odyssey vehicles equipped with Bridgestone tires. The affected vehicles may have a tire that contains a pinhole, causing a slow air leak. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: HBL
Recall Date: Sep 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022 Odyssey vehicles. The second-row outboard seats may have deformed seat rail locking mechanisms, which could prevent the seat rails from locking into place.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YBE
Recall Date: Jun 7, 2021
Consumer Complaints
126 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The driver’s side rear-view mirror glass started to vibrate two weeks ago. While driving at freeway speed, I noticed the mirror glass tilt/drop down and it looks as if it had come detached from the mirror body itself. I pulled over and was able to “click” the mirror glass back in, but it has vibrated again a few times since. I’m concerned that the glass will detach while on the road.
Corrective Action:
The driver’s side rear-view mirror glass started to vibrate two weeks ago. While driving at freeway speed, I noticed the mirror glass tilt/drop down and it looks as if it had come detached from the mirror body itself. I pulled over and was able to “click” the mirror glass back in, but it has vibrated again a few times since. I’m concerned that the glass will detach while on the road.
Additional Notes:
The driver’s side rear-view mirror glass started to vibrate two weeks ago. While driving at freeway speed, I noticed the mirror glass tilt/drop down and it looks as if it had come detached from the mirror body itself. I pulled over and was able to “click” the mirror glass back in, but it has vibrated again a few times since. I’m concerned that the glass will detach while on the road.
Mfg Campaign: 11421584
Recall Date: Jun 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
On 6-10-21, we purchased a 2022 Honda Odyssey from Millennium Honda, Hempstead, NY. On the drive home, my husband immediately noticed a strong odor & felt the car acting strange on gear (like a shift that was out of place) but thought it was just part of being a new car. On 6-11-21, I drove the car with my 2 kids (2 & 5) and mom and she noticed a strong odor like "burnt rubber". The infotainment system froze & shut down twice. The car felt strange when I was accelerating. On 6-12-21, I was driving with my children on the NJ Garden State Parkway & approximately 40 minutes into the ride, the RPM needles starting oscillating very quickly between gears. The car felt strange when I was trying to accelerate. The infotainment system froze at least 2 to 3 xs. We arrived at our destination, parked the car and turned it off. That evening as I was driving back home on the Parkway approx. 20 minutes into the drive the RPM needles started oscillating very quickly, the car started shifting gears and making loud sounds. I tried to move to the right shoulder as there was a lot of traffic but the car would not accelerate despite pressing hard on the gas pedal. A few minutes later a warning message displayed "Transmission temperature near limit. Performance may be reduced." I pulled the car over horrified. We called the dealership & Honda roadside service but they could send a tow truck because I was on a state highway. My husband came to get us and after an hour he was able to slowly drive the car on "sport mode" at about 25 m/p/h. We reported the incident to our dealership and Honda America operations & they have opened a case number. The vehicle was towed today to a local Honda dealer for assessment. THIS IS A SIGNFICANT SAFETY ISSUE THAT POSES RISK OF HARM AND DEATH TO DRIVERS. HONDA MARKETS THIS VEHICLE TO FAMILIES & MY FAMILY'S LIFE WAS PUT IN JEOPARDY IMMEDIATELY UPON PURCHASE. THIS CAR WAS OUT OF SERVICE WITHIN 48 HOURS OF SALE.
Corrective Action:
On 6-10-21, we purchased a 2022 Honda Odyssey from Millennium Honda, Hempstead, NY. On the drive home, my husband immediately noticed a strong odor & felt the car acting strange on gear (like a shift that was out of place) but thought it was just part of being a new car. On 6-11-21, I drove the car with my 2 kids (2 & 5) and mom and she noticed a strong odor like "burnt rubber". The infotainment system froze & shut down twice. The car felt strange when I was accelerating. On 6-12-21, I was driving with my children on the NJ Garden State Parkway & approximately 40 minutes into the ride, the RPM needles starting oscillating very quickly between gears. The car felt strange when I was trying to accelerate. The infotainment system froze at least 2 to 3 xs. We arrived at our destination, parked the car and turned it off. That evening as I was driving back home on the Parkway approx. 20 minutes into the drive the RPM needles started oscillating very quickly, the car started shifting gears and making loud sounds. I tried to move to the right shoulder as there was a lot of traffic but the car would not accelerate despite pressing hard on the gas pedal. A few minutes later a warning message displayed "Transmission temperature near limit. Performance may be reduced." I pulled the car over horrified. We called the dealership & Honda roadside service but they could send a tow truck because I was on a state highway. My husband came to get us and after an hour he was able to slowly drive the car on "sport mode" at about 25 m/p/h. We reported the incident to our dealership and Honda America operations & they have opened a case number. The vehicle was towed today to a local Honda dealer for assessment. THIS IS A SIGNFICANT SAFETY ISSUE THAT POSES RISK OF HARM AND DEATH TO DRIVERS. HONDA MARKETS THIS VEHICLE TO FAMILIES & MY FAMILY'S LIFE WAS PUT IN JEOPARDY IMMEDIATELY UPON PURCHASE. THIS CAR WAS OUT OF SERVICE WITHIN 48 HOURS OF SALE.
Additional Notes:
On 6-10-21, we purchased a 2022 Honda Odyssey from Millennium Honda, Hempstead, NY. On the drive home, my husband immediately noticed a strong odor & felt the car acting strange on gear (like a shift that was out of place) but thought it was just part of being a new car. On 6-11-21, I drove the car with my 2 kids (2 & 5) and mom and she noticed a strong odor like "burnt rubber". The infotainment system froze & shut down twice. The car felt strange when I was accelerating. On 6-12-21, I was driving with my children on the NJ Garden State Parkway & approximately 40 minutes into the ride, the RPM needles starting oscillating very quickly between gears. The car felt strange when I was trying to accelerate. The infotainment system froze at least 2 to 3 xs. We arrived at our destination, parked the car and turned it off. That evening as I was driving back home on the Parkway approx. 20 minutes into the drive the RPM needles started oscillating very quickly, the car started shifting gears and making loud sounds. I tried to move to the right shoulder as there was a lot of traffic but the car would not accelerate despite pressing hard on the gas pedal. A few minutes later a warning message displayed "Transmission temperature near limit. Performance may be reduced." I pulled the car over horrified. We called the dealership & Honda roadside service but they could send a tow truck because I was on a state highway. My husband came to get us and after an hour he was able to slowly drive the car on "sport mode" at about 25 m/p/h. We reported the incident to our dealership and Honda America operations & they have opened a case number. The vehicle was towed today to a local Honda dealer for assessment. THIS IS A SIGNFICANT SAFETY ISSUE THAT POSES RISK OF HARM AND DEATH TO DRIVERS. HONDA MARKETS THIS VEHICLE TO FAMILIES & MY FAMILY'S LIFE WAS PUT IN JEOPARDY IMMEDIATELY UPON PURCHASE. THIS CAR WAS OUT OF SERVICE WITHIN 48 HOURS OF SALE.
Mfg Campaign: 11420899
Recall Date: Jun 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We were driving on M-14 EB, merging onto I-275 N. As we approached the exit ramp, the vehicle began to decelerate as the engine wildly revved. We pulled over the the very narrow shoulder of the exit ramp, as to allow traffic to pass and turned the vehicle off, in hopes that it was simply a computer glitch. We re-started the vehicle and encountered the same problem. There were no warning lamps or indications of a problem. We managed to limp it slowly to the end of the ramp where we called Honda Roadside Assistance. We had it towed to the dealer we bought it from. Their service department called 3 days later, saying they had driven it, had the same problem, and verified that the entire transmission had failed and required replacement. We had taken deliver of this vehicle just a week earlier. It only had 212 miles on it. Had that transmission failed while we were in the center lane, with the amount of traffic at the time, it would have likely caused an accident. We were VERY lucky.
Corrective Action:
We were driving on M-14 EB, merging onto I-275 N. As we approached the exit ramp, the vehicle began to decelerate as the engine wildly revved. We pulled over the the very narrow shoulder of the exit ramp, as to allow traffic to pass and turned the vehicle off, in hopes that it was simply a computer glitch. We re-started the vehicle and encountered the same problem. There were no warning lamps or indications of a problem. We managed to limp it slowly to the end of the ramp where we called Honda Roadside Assistance. We had it towed to the dealer we bought it from. Their service department called 3 days later, saying they had driven it, had the same problem, and verified that the entire transmission had failed and required replacement. We had taken deliver of this vehicle just a week earlier. It only had 212 miles on it. Had that transmission failed while we were in the center lane, with the amount of traffic at the time, it would have likely caused an accident. We were VERY lucky.
Additional Notes:
We were driving on M-14 EB, merging onto I-275 N. As we approached the exit ramp, the vehicle began to decelerate as the engine wildly revved. We pulled over the the very narrow shoulder of the exit ramp, as to allow traffic to pass and turned the vehicle off, in hopes that it was simply a computer glitch. We re-started the vehicle and encountered the same problem. There were no warning lamps or indications of a problem. We managed to limp it slowly to the end of the ramp where we called Honda Roadside Assistance. We had it towed to the dealer we bought it from. Their service department called 3 days later, saying they had driven it, had the same problem, and verified that the entire transmission had failed and required replacement. We had taken deliver of this vehicle just a week earlier. It only had 212 miles on it. Had that transmission failed while we were in the center lane, with the amount of traffic at the time, it would have likely caused an accident. We were VERY lucky.
Mfg Campaign: 11420301
Recall Date: Jun 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We were exiting from one freeway to another. As we approached the exit ramp, the vehicle began to decelerate and the engine began revving. We managed to pull over to the narrow shoulder, to allow traffic to pass. We turned the vehicle off, hoping is was a simple glitch in the computer. We restarted the car and encountered the same problem. We managed to limp the vehicle to the end of the entrance ramp and called Honda Roadside Assistance. They had the vehicle towed to the dealer we had purchased it from. There were no warning lamps or indications of an issue prior to this 4 days later, the service department called. The had driven it, encountered the same issue, inspected it, and determined that the entire transmission needed to be replaced. Had this occurred while we were in the middle lane rather than the exit lane, given the amount of traffic at the time, it would likely have caused multiple accidents.
Corrective Action:
We were exiting from one freeway to another. As we approached the exit ramp, the vehicle began to decelerate and the engine began revving. We managed to pull over to the narrow shoulder, to allow traffic to pass. We turned the vehicle off, hoping is was a simple glitch in the computer. We restarted the car and encountered the same problem. We managed to limp the vehicle to the end of the entrance ramp and called Honda Roadside Assistance. They had the vehicle towed to the dealer we had purchased it from. There were no warning lamps or indications of an issue prior to this 4 days later, the service department called. The had driven it, encountered the same issue, inspected it, and determined that the entire transmission needed to be replaced. Had this occurred while we were in the middle lane rather than the exit lane, given the amount of traffic at the time, it would likely have caused multiple accidents.
Additional Notes:
We were exiting from one freeway to another. As we approached the exit ramp, the vehicle began to decelerate and the engine began revving. We managed to pull over to the narrow shoulder, to allow traffic to pass. We turned the vehicle off, hoping is was a simple glitch in the computer. We restarted the car and encountered the same problem. We managed to limp the vehicle to the end of the entrance ramp and called Honda Roadside Assistance. They had the vehicle towed to the dealer we had purchased it from. There were no warning lamps or indications of an issue prior to this 4 days later, the service department called. The had driven it, encountered the same issue, inspected it, and determined that the entire transmission needed to be replaced. Had this occurred while we were in the middle lane rather than the exit lane, given the amount of traffic at the time, it would likely have caused multiple accidents.
Mfg Campaign: 11420309
Recall Date: Jun 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
2022 HONDA ODYSSEY EX-L WITH 10 SPEED AUTOMATIC TRANSMISSION. VEHICLE OWNED FEWER THAN 24 HOURS. PURCHASED WITH 3 MILES ON ODOMETER, WITH 130 MILES ON ODOMETER WHEN INCIDENT OCCURRED WHILE TRAVELING SOUTHBOUND ON I75 IN OHIO, VEHICLE WAS IN MOTION CRUISING AT 70 MILES PER HOUR. SUDDENLY VEHICLE STARTED SLOWING DOWN AND ENGINE STARTED REVVING BUT NO FORWARD MOTION. PULLED OVER TO SIDE OF ROAD ON SHOULDER AND TURNED ENGINE OFF FOR FIVE MINUTES TO LET COOL DOWN. RESTARTED VEHICLE AND WHEN MERGING AFTER FOURTH GEAR, ENGINE EXHIBITED SAME CONDITION OF NO ENGAGEMENT BETWEEN TRANSMISSION AND ENGINE. LUCKILY WAS ABLE TO PULL INTO REST AREA ONE MILE FROM WHERE THE ODYSSEY STARTED EXHIBITING THE CONDITION. CALLED ROADSIDE ASSISTANCE AND LOCAL HONDA DEALER WHO DIAGNOSED CONDITION FOLLOWING DAY OF ABOVE APPROXIMATELY 40 MILES PER HOUR, ENGINE AND TRANSMISSION ARE NOT ENGAGED AND ENGINE REVS WITHOUT FORWARD MOTION. DEALERSHIP STATED VEHICLE REQUIRES TRANSMISSION REPLACEMENT PER HONDA TECHNICAL.
Corrective Action:
2022 HONDA ODYSSEY EX-L WITH 10 SPEED AUTOMATIC TRANSMISSION. VEHICLE OWNED FEWER THAN 24 HOURS. PURCHASED WITH 3 MILES ON ODOMETER, WITH 130 MILES ON ODOMETER WHEN INCIDENT OCCURRED WHILE TRAVELING SOUTHBOUND ON I75 IN OHIO, VEHICLE WAS IN MOTION CRUISING AT 70 MILES PER HOUR. SUDDENLY VEHICLE STARTED SLOWING DOWN AND ENGINE STARTED REVVING BUT NO FORWARD MOTION. PULLED OVER TO SIDE OF ROAD ON SHOULDER AND TURNED ENGINE OFF FOR FIVE MINUTES TO LET COOL DOWN. RESTARTED VEHICLE AND WHEN MERGING AFTER FOURTH GEAR, ENGINE EXHIBITED SAME CONDITION OF NO ENGAGEMENT BETWEEN TRANSMISSION AND ENGINE. LUCKILY WAS ABLE TO PULL INTO REST AREA ONE MILE FROM WHERE THE ODYSSEY STARTED EXHIBITING THE CONDITION. CALLED ROADSIDE ASSISTANCE AND LOCAL HONDA DEALER WHO DIAGNOSED CONDITION FOLLOWING DAY OF ABOVE APPROXIMATELY 40 MILES PER HOUR, ENGINE AND TRANSMISSION ARE NOT ENGAGED AND ENGINE REVS WITHOUT FORWARD MOTION. DEALERSHIP STATED VEHICLE REQUIRES TRANSMISSION REPLACEMENT PER HONDA TECHNICAL.
Additional Notes:
2022 HONDA ODYSSEY EX-L WITH 10 SPEED AUTOMATIC TRANSMISSION. VEHICLE OWNED FEWER THAN 24 HOURS. PURCHASED WITH 3 MILES ON ODOMETER, WITH 130 MILES ON ODOMETER WHEN INCIDENT OCCURRED WHILE TRAVELING SOUTHBOUND ON I75 IN OHIO, VEHICLE WAS IN MOTION CRUISING AT 70 MILES PER HOUR. SUDDENLY VEHICLE STARTED SLOWING DOWN AND ENGINE STARTED REVVING BUT NO FORWARD MOTION. PULLED OVER TO SIDE OF ROAD ON SHOULDER AND TURNED ENGINE OFF FOR FIVE MINUTES TO LET COOL DOWN. RESTARTED VEHICLE AND WHEN MERGING AFTER FOURTH GEAR, ENGINE EXHIBITED SAME CONDITION OF NO ENGAGEMENT BETWEEN TRANSMISSION AND ENGINE. LUCKILY WAS ABLE TO PULL INTO REST AREA ONE MILE FROM WHERE THE ODYSSEY STARTED EXHIBITING THE CONDITION. CALLED ROADSIDE ASSISTANCE AND LOCAL HONDA DEALER WHO DIAGNOSED CONDITION FOLLOWING DAY OF ABOVE APPROXIMATELY 40 MILES PER HOUR, ENGINE AND TRANSMISSION ARE NOT ENGAGED AND ENGINE REVS WITHOUT FORWARD MOTION. DEALERSHIP STATED VEHICLE REQUIRES TRANSMISSION REPLACEMENT PER HONDA TECHNICAL.
Mfg Campaign: 11416623
Recall Date: May 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
THE SEATS GAVE ME TO SECOND-DEGREE BURNS AND ARE REACHING TEMPS OF 120 IN THE HOT SPOTS.
Corrective Action:
THE SEATS GAVE ME TO SECOND-DEGREE BURNS AND ARE REACHING TEMPS OF 120 IN THE HOT SPOTS.
Additional Notes:
THE SEATS GAVE ME TO SECOND-DEGREE BURNS AND ARE REACHING TEMPS OF 120 IN THE HOT SPOTS.
Mfg Campaign: 11415553
Recall Date: May 7, 2021
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