Complaints & Recalls
Official Safety Recalls - Important!
226 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Consumer Complaints
342 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had 4 instances of driving on the highway that my vehicle applied the brakes automatically. My safety was put at risk because in those instances I was driving at highway speeds and the brakes were applied on their own with no obstruction in front of me. Someone could have rear ended me. I am not able to reproduce the problem on command, but it has occurred multiple times. The car has not been inspected for this issue. The only warning I received was the alert that gets triggered when the brakes apply automatically. I do recall that in 3 of the 4 times the incident has occurred, my right turn signal was applied.
Corrective Action:
I have had 4 instances of driving on the highway that my vehicle applied the brakes automatically. My safety was put at risk because in those instances I was driving at highway speeds and the brakes were applied on their own with no obstruction in front of me. Someone could have rear ended me. I am not able to reproduce the problem on command, but it has occurred multiple times. The car has not been inspected for this issue. The only warning I received was the alert that gets triggered when the brakes apply automatically. I do recall that in 3 of the 4 times the incident has occurred, my right turn signal was applied.
Additional Notes:
I have had 4 instances of driving on the highway that my vehicle applied the brakes automatically. My safety was put at risk because in those instances I was driving at highway speeds and the brakes were applied on their own with no obstruction in front of me. Someone could have rear ended me. I am not able to reproduce the problem on command, but it has occurred multiple times. The car has not been inspected for this issue. The only warning I received was the alert that gets triggered when the brakes apply automatically. I do recall that in 3 of the 4 times the incident has occurred, my right turn signal was applied.
Mfg Campaign: 11576947
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Well, driving the car south on [XXX] the electrically operated moonroof in the vehicle shattered and broke into pieces. The interior sliding blackout panel was closed and no glass entered the car, but the remaining glass spread out over the roof of the car and out onto the highway and back of the vehicle. The vehicle is now at the local Honda dealer for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Well, driving the car south on [XXX] the electrically operated moonroof in the vehicle shattered and broke into pieces. The interior sliding blackout panel was closed and no glass entered the car, but the remaining glass spread out over the roof of the car and out onto the highway and back of the vehicle. The vehicle is now at the local Honda dealer for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Well, driving the car south on [XXX] the electrically operated moonroof in the vehicle shattered and broke into pieces. The interior sliding blackout panel was closed and no glass entered the car, but the remaining glass spread out over the roof of the car and out onto the highway and back of the vehicle. The vehicle is now at the local Honda dealer for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573317
Recall Date: Feb 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will at times not start and require to be jump started. Battery has been replaced and the issue persist. The car will randomly say collision warning when no cars are on the road
Corrective Action:
Car will at times not start and require to be jump started. Battery has been replaced and the issue persist. The car will randomly say collision warning when no cars are on the road
Additional Notes:
Car will at times not start and require to be jump started. Battery has been replaced and the issue persist. The car will randomly say collision warning when no cars are on the road
Mfg Campaign: 11566518
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car will at times not start and require to be jump started. Battery has been replaced and the issue persist. The car will randomly say collision warning when no cars are on the road
Corrective Action:
Car will at times not start and require to be jump started. Battery has been replaced and the issue persist. The car will randomly say collision warning when no cars are on the road
Additional Notes:
Car will at times not start and require to be jump started. Battery has been replaced and the issue persist. The car will randomly say collision warning when no cars are on the road
Mfg Campaign: 11566518
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The idle stop start stalled the suv at intersection while waiting at light. This has happened multiple times already over the last couple of months. The latest took several repeat attempts to get it started again
Corrective Action:
The idle stop start stalled the suv at intersection while waiting at light. This has happened multiple times already over the last couple of months. The latest took several repeat attempts to get it started again
Additional Notes:
The idle stop start stalled the suv at intersection while waiting at light. This has happened multiple times already over the last couple of months. The latest took several repeat attempts to get it started again
Mfg Campaign: 11549953
Recall Date: Oct 14, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Corrective Action:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Additional Notes:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Mfg Campaign: 11547093
Recall Date: Sep 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Corrective Action:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Additional Notes:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Mfg Campaign: 11547093
Recall Date: Sep 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Corrective Action:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Additional Notes:
The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective. American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled. DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.
Mfg Campaign: 11547093
Recall Date: Sep 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Honda Passport. The contact stated that when the vehicle was shifted into reverse, the back-up camera displayed a rainbow screen, preventing the rearview camera image from being properly displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2019 Honda Passport. The contact stated that when the vehicle was shifted into reverse, the back-up camera displayed a rainbow screen, preventing the rearview camera image from being properly displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2019 Honda Passport. The contact stated that when the vehicle was shifted into reverse, the back-up camera displayed a rainbow screen, preventing the rearview camera image from being properly displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11546675
Recall Date: Sep 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Honda Passport. The contact stated while reversing, the back-over prevention camera was inoperable. The contact stated that the screen only displayed neon colors but no images. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2019 Honda Passport. The contact stated while reversing, the back-over prevention camera was inoperable. The contact stated that the screen only displayed neon colors but no images. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2019 Honda Passport. The contact stated while reversing, the back-over prevention camera was inoperable. The contact stated that the screen only displayed neon colors but no images. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 98,000.
Mfg Campaign: 11544039
Recall Date: Sep 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The auto engine idle stop is experiencing issues. Sitting a a light the system with the auto engine idle engaged, the system did not turn the car back on. The dash board lights all flickered and the doors lock went on and off. Also the car appeared to put itself into neutral.
Corrective Action:
The auto engine idle stop is experiencing issues. Sitting a a light the system with the auto engine idle engaged, the system did not turn the car back on. The dash board lights all flickered and the doors lock went on and off. Also the car appeared to put itself into neutral.
Additional Notes:
The auto engine idle stop is experiencing issues. Sitting a a light the system with the auto engine idle engaged, the system did not turn the car back on. The dash board lights all flickered and the doors lock went on and off. Also the car appeared to put itself into neutral.
Mfg Campaign: 11543783
Recall Date: Sep 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.
Corrective Action:
The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.
Additional Notes:
The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.
Mfg Campaign: 11542591
Recall Date: Sep 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.
Corrective Action:
The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.
Additional Notes:
The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.
Mfg Campaign: 11542591
Recall Date: Sep 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Rear tires wearing out inside prematurely due to wheel alignment got off, install all new tires and did wheel alignment and found out that camber adjustment required to fix the issues but repair shop and even Honda dealer can’t adjust camber settings since camber is not adjustable in 2019 Honda passport. Honda dealership told me to go somewhere else and have them install aftermarket camber adjustable kit? Totally unacceptable. If can’t fix this problem then my tires will wear out prematurely again. Honda should recall this and have it replace with adjustable camber.
Corrective Action:
Rear tires wearing out inside prematurely due to wheel alignment got off, install all new tires and did wheel alignment and found out that camber adjustment required to fix the issues but repair shop and even Honda dealer can’t adjust camber settings since camber is not adjustable in 2019 Honda passport. Honda dealership told me to go somewhere else and have them install aftermarket camber adjustable kit? Totally unacceptable. If can’t fix this problem then my tires will wear out prematurely again. Honda should recall this and have it replace with adjustable camber.
Additional Notes:
Rear tires wearing out inside prematurely due to wheel alignment got off, install all new tires and did wheel alignment and found out that camber adjustment required to fix the issues but repair shop and even Honda dealer can’t adjust camber settings since camber is not adjustable in 2019 Honda passport. Honda dealership told me to go somewhere else and have them install aftermarket camber adjustable kit? Totally unacceptable. If can’t fix this problem then my tires will wear out prematurely again. Honda should recall this and have it replace with adjustable camber.
Mfg Campaign: 11540355
Recall Date: Aug 23, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On two occasions this summer, after coming to a complete stop at an intersection, the car initially failed to restart (with the stop-start feature in use). On both occasions I was able to restart it within 30 seconds. Other than temporarily inconveniencing the drivers behind me, so far this has not yet caused a bigger problem. I have not yet tried to have a dealer or independent service center reproduce or confirm the problem. If any type of message appeared when this happened, it appeared too briefly for me to notice or read it. This problem appears to me to be the same that has been reported for some Honda Pilots and other models. This Passport has a 3.5 liter V6 engine and 9-speed automatic transmission.
Corrective Action:
On two occasions this summer, after coming to a complete stop at an intersection, the car initially failed to restart (with the stop-start feature in use). On both occasions I was able to restart it within 30 seconds. Other than temporarily inconveniencing the drivers behind me, so far this has not yet caused a bigger problem. I have not yet tried to have a dealer or independent service center reproduce or confirm the problem. If any type of message appeared when this happened, it appeared too briefly for me to notice or read it. This problem appears to me to be the same that has been reported for some Honda Pilots and other models. This Passport has a 3.5 liter V6 engine and 9-speed automatic transmission.
Additional Notes:
On two occasions this summer, after coming to a complete stop at an intersection, the car initially failed to restart (with the stop-start feature in use). On both occasions I was able to restart it within 30 seconds. Other than temporarily inconveniencing the drivers behind me, so far this has not yet caused a bigger problem. I have not yet tried to have a dealer or independent service center reproduce or confirm the problem. If any type of message appeared when this happened, it appeared too briefly for me to notice or read it. This problem appears to me to be the same that has been reported for some Honda Pilots and other models. This Passport has a 3.5 liter V6 engine and 9-speed automatic transmission.
Mfg Campaign: 11539557
Recall Date: Aug 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine auto start feature. The engine shuts off when stopped for a period and restarts when gas pedal is pressed. 8/14 engine did not restart, took the entire green light cycle to get engine restarted. started to turn off that feature when i remember. 8/18 engine did not restart when leaving a parking lot, took about a minute to get engine started. I emailed honda on 8/15 via their website, Case #14055209, so far I have only received an automated response assigning a case number
Corrective Action:
The engine auto start feature. The engine shuts off when stopped for a period and restarts when gas pedal is pressed. 8/14 engine did not restart, took the entire green light cycle to get engine restarted. started to turn off that feature when i remember. 8/18 engine did not restart when leaving a parking lot, took about a minute to get engine started. I emailed honda on 8/15 via their website, Case #14055209, so far I have only received an automated response assigning a case number
Additional Notes:
The engine auto start feature. The engine shuts off when stopped for a period and restarts when gas pedal is pressed. 8/14 engine did not restart, took the entire green light cycle to get engine restarted. started to turn off that feature when i remember. 8/18 engine did not restart when leaving a parking lot, took about a minute to get engine started. I emailed honda on 8/15 via their website, Case #14055209, so far I have only received an automated response assigning a case number
Mfg Campaign: 11539382
Recall Date: Aug 18, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well. The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road. It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.
Corrective Action:
The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well. The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road. It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.
Additional Notes:
The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well. The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road. It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.
Mfg Campaign: 11533191
Recall Date: Jul 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well. The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road. It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.
Corrective Action:
The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well. The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road. It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.
Additional Notes:
The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well. The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road. It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.
Mfg Campaign: 11533191
Recall Date: Jul 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
This happens intermittently since I have owned vehicle. When car is stopped for a light or stop sign the engine idle stop engages. Then the car will not start up again when foot is taken off brake. In fact car automatically switches into neutral and care will not start. I been stranded on busy roads and almost hit twice because of this issue. I also had to purchase a new battery as I was told this is what was the issue by dealership and my battery was out of warranty
Corrective Action:
This happens intermittently since I have owned vehicle. When car is stopped for a light or stop sign the engine idle stop engages. Then the car will not start up again when foot is taken off brake. In fact car automatically switches into neutral and care will not start. I been stranded on busy roads and almost hit twice because of this issue. I also had to purchase a new battery as I was told this is what was the issue by dealership and my battery was out of warranty
Additional Notes:
This happens intermittently since I have owned vehicle. When car is stopped for a light or stop sign the engine idle stop engages. Then the car will not start up again when foot is taken off brake. In fact car automatically switches into neutral and care will not start. I been stranded on busy roads and almost hit twice because of this issue. I also had to purchase a new battery as I was told this is what was the issue by dealership and my battery was out of warranty
Mfg Campaign: 11529353
Recall Date: Jun 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle was unable to restart after the auto idle stop engaged at a stoplight, shutting the engine off. Upon release of the brake, the engine did not restart and the car was left stranded for several hours in the middle of a large intersection putting the driver at risk. The car was unable to be restarted and stranded for over two hours until police were able to clear a safe path and have the car towed to the nearest service center. There were no warning indicators or service lights prior to this occurrence. The authorized Honda service center found that the battery was drained and the auto idle stop had engaged while the car battery was low, leaving the car stranded and unable to be restarted.
Corrective Action:
The vehicle was unable to restart after the auto idle stop engaged at a stoplight, shutting the engine off. Upon release of the brake, the engine did not restart and the car was left stranded for several hours in the middle of a large intersection putting the driver at risk. The car was unable to be restarted and stranded for over two hours until police were able to clear a safe path and have the car towed to the nearest service center. There were no warning indicators or service lights prior to this occurrence. The authorized Honda service center found that the battery was drained and the auto idle stop had engaged while the car battery was low, leaving the car stranded and unable to be restarted.
Additional Notes:
The vehicle was unable to restart after the auto idle stop engaged at a stoplight, shutting the engine off. Upon release of the brake, the engine did not restart and the car was left stranded for several hours in the middle of a large intersection putting the driver at risk. The car was unable to be restarted and stranded for over two hours until police were able to clear a safe path and have the car towed to the nearest service center. There were no warning indicators or service lights prior to this occurrence. The authorized Honda service center found that the battery was drained and the auto idle stop had engaged while the car battery was low, leaving the car stranded and unable to be restarted.
Mfg Campaign: 11524499
Recall Date: May 30, 2023
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