Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PIY
Recall Date: Jul 18, 2024
Consumer Complaints
763 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Propulsion System Failure light came on and vehicle lost all cabin heat. This occurred in winter (January) and since there is no heat all vehicle windows fog over, obscuring the view of the road and other drivers. All vehicle occupants are also at risk of exposure due to complete lack of heating in sub-freezing January temperatures.
Corrective Action:
Propulsion System Failure light came on and vehicle lost all cabin heat. This occurred in winter (January) and since there is no heat all vehicle windows fog over, obscuring the view of the road and other drivers. All vehicle occupants are also at risk of exposure due to complete lack of heating in sub-freezing January temperatures.
Additional Notes:
Propulsion System Failure light came on and vehicle lost all cabin heat. This occurred in winter (January) and since there is no heat all vehicle windows fog over, obscuring the view of the road and other drivers. All vehicle occupants are also at risk of exposure due to complete lack of heating in sub-freezing January temperatures.
Mfg Campaign: 11639947
Recall Date: Jan 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Propulsion System Failure light came on and vehicle lost all cabin heat. This occurred in winter (January) and since there is no heat all vehicle windows fog over, obscuring the view of the road and other drivers. All vehicle occupants are also at risk of exposure due to complete lack of heating in sub-freezing January temperatures.
Corrective Action:
Propulsion System Failure light came on and vehicle lost all cabin heat. This occurred in winter (January) and since there is no heat all vehicle windows fog over, obscuring the view of the road and other drivers. All vehicle occupants are also at risk of exposure due to complete lack of heating in sub-freezing January temperatures.
Additional Notes:
Propulsion System Failure light came on and vehicle lost all cabin heat. This occurred in winter (January) and since there is no heat all vehicle windows fog over, obscuring the view of the road and other drivers. All vehicle occupants are also at risk of exposure due to complete lack of heating in sub-freezing January temperatures.
Mfg Campaign: 11639947
Recall Date: Jan 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
show a "Service High Voltage System" message. The Honda Prologue we purchased in May 2024. We have left it with the dealership for the 3rd time now and problem kept coming back. As a first time EV user we are concerned of safety and ofcourse not knowing what is happening. The 2nd time around, I was told the DTC P0534 A/C Charge was low. This condition was not detected the first time this alert showed up. I was told that the A/C and Battery Sensors were in swapped position (ie wrongly swapped positions) and that this error must have happened at assembly. I have dropped off my EV at Dealership on Jan-9th and today is 31st and still haven't got any updates on it and i am without my car. No one seems to know what the issue is really and randomly suggest somethings and problem comes back again.
Corrective Action:
show a "Service High Voltage System" message. The Honda Prologue we purchased in May 2024. We have left it with the dealership for the 3rd time now and problem kept coming back. As a first time EV user we are concerned of safety and ofcourse not knowing what is happening. The 2nd time around, I was told the DTC P0534 A/C Charge was low. This condition was not detected the first time this alert showed up. I was told that the A/C and Battery Sensors were in swapped position (ie wrongly swapped positions) and that this error must have happened at assembly. I have dropped off my EV at Dealership on Jan-9th and today is 31st and still haven't got any updates on it and i am without my car. No one seems to know what the issue is really and randomly suggest somethings and problem comes back again.
Additional Notes:
show a "Service High Voltage System" message. The Honda Prologue we purchased in May 2024. We have left it with the dealership for the 3rd time now and problem kept coming back. As a first time EV user we are concerned of safety and ofcourse not knowing what is happening. The 2nd time around, I was told the DTC P0534 A/C Charge was low. This condition was not detected the first time this alert showed up. I was told that the A/C and Battery Sensors were in swapped position (ie wrongly swapped positions) and that this error must have happened at assembly. I have dropped off my EV at Dealership on Jan-9th and today is 31st and still haven't got any updates on it and i am without my car. No one seems to know what the issue is really and randomly suggest somethings and problem comes back again.
Mfg Campaign: 11639955
Recall Date: Jan 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Corrective Action:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Additional Notes:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Mfg Campaign: 11639524
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Corrective Action:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Additional Notes:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Mfg Campaign: 11639524
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Corrective Action:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Additional Notes:
Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.
Mfg Campaign: 11639524
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front right CV Joint making clicking sound. I took vehicle into the Honda dealership. They kept care for 3 days. They put me in a rental. Called me to pick the car up and told me that the front CV joint was bad and that they got honda to approve to have it replaced. They then told me that the part was on back order and it might be in sometime in March. They advised me that my car was safe to drive and told me i had to take my car back. I dont feel that this is acceptable. I have had this issue with other older cars that i have owned and i was never advised that the car would be safe to drive. With a clicking sound like that the part should be placed immediately before the CV joint snaps and you get stuck on the side of the road or even worse causing an accident
Corrective Action:
Front right CV Joint making clicking sound. I took vehicle into the Honda dealership. They kept care for 3 days. They put me in a rental. Called me to pick the car up and told me that the front CV joint was bad and that they got honda to approve to have it replaced. They then told me that the part was on back order and it might be in sometime in March. They advised me that my car was safe to drive and told me i had to take my car back. I dont feel that this is acceptable. I have had this issue with other older cars that i have owned and i was never advised that the car would be safe to drive. With a clicking sound like that the part should be placed immediately before the CV joint snaps and you get stuck on the side of the road or even worse causing an accident
Additional Notes:
Front right CV Joint making clicking sound. I took vehicle into the Honda dealership. They kept care for 3 days. They put me in a rental. Called me to pick the car up and told me that the front CV joint was bad and that they got honda to approve to have it replaced. They then told me that the part was on back order and it might be in sometime in March. They advised me that my car was safe to drive and told me i had to take my car back. I dont feel that this is acceptable. I have had this issue with other older cars that i have owned and i was never advised that the car would be safe to drive. With a clicking sound like that the part should be placed immediately before the CV joint snaps and you get stuck on the side of the road or even worse causing an accident
Mfg Campaign: 11639539
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The clicking when turning right or left. The dealership has had my car since December. They don’t have ANY inventory for this car for ANY parts. Every part being made is for the new cars according to the dealership. So many people have the same issue and Honda won’t take accountability. This car needs to be recalled for the safety of others. People are being told to drive around with a broken CV axial and wait for a new part. Idk how they can get away with this. If that breaks it can cause DEATH to an active driver or injury.
Corrective Action:
The clicking when turning right or left. The dealership has had my car since December. They don’t have ANY inventory for this car for ANY parts. Every part being made is for the new cars according to the dealership. So many people have the same issue and Honda won’t take accountability. This car needs to be recalled for the safety of others. People are being told to drive around with a broken CV axial and wait for a new part. Idk how they can get away with this. If that breaks it can cause DEATH to an active driver or injury.
Additional Notes:
The clicking when turning right or left. The dealership has had my car since December. They don’t have ANY inventory for this car for ANY parts. Every part being made is for the new cars according to the dealership. So many people have the same issue and Honda won’t take accountability. This car needs to be recalled for the safety of others. People are being told to drive around with a broken CV axial and wait for a new part. Idk how they can get away with this. If that breaks it can cause DEATH to an active driver or injury.
Mfg Campaign: 11639544
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When turning to the right from a stopped position there is clicking noise coming from the right front CV joint.
Corrective Action:
When turning to the right from a stopped position there is clicking noise coming from the right front CV joint.
Additional Notes:
When turning to the right from a stopped position there is clicking noise coming from the right front CV joint.
Mfg Campaign: 11639545
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several occasions while in reverse the car braked hard and violently for no reason. This caused a sudden jolt to me and the passengers endangering our safety. Also, this condition can cause an accident if I’m trying to back up to avoid a collision and the emergency braking system does not allow me to do such. The vehicle has not been inspected by anyone else and no warning lamps messages or other symptoms of the problem appeared prior to the incidents. This condition first occurred with about 300 miles on the vehicle.
Corrective Action:
On several occasions while in reverse the car braked hard and violently for no reason. This caused a sudden jolt to me and the passengers endangering our safety. Also, this condition can cause an accident if I’m trying to back up to avoid a collision and the emergency braking system does not allow me to do such. The vehicle has not been inspected by anyone else and no warning lamps messages or other symptoms of the problem appeared prior to the incidents. This condition first occurred with about 300 miles on the vehicle.
Additional Notes:
On several occasions while in reverse the car braked hard and violently for no reason. This caused a sudden jolt to me and the passengers endangering our safety. Also, this condition can cause an accident if I’m trying to back up to avoid a collision and the emergency braking system does not allow me to do such. The vehicle has not been inspected by anyone else and no warning lamps messages or other symptoms of the problem appeared prior to the incidents. This condition first occurred with about 300 miles on the vehicle.
Mfg Campaign: 11639546
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several occasions while in reverse the car braked hard and violently for no reason. This caused a sudden jolt to me and the passengers endangering our safety. Also, this condition can cause an accident if I’m trying to back up to avoid a collision and the emergency braking system does not allow me to do such. The vehicle has not been inspected by anyone else and no warning lamps messages or other symptoms of the problem appeared prior to the incidents. This condition first occurred with about 300 miles on the vehicle.
Corrective Action:
On several occasions while in reverse the car braked hard and violently for no reason. This caused a sudden jolt to me and the passengers endangering our safety. Also, this condition can cause an accident if I’m trying to back up to avoid a collision and the emergency braking system does not allow me to do such. The vehicle has not been inspected by anyone else and no warning lamps messages or other symptoms of the problem appeared prior to the incidents. This condition first occurred with about 300 miles on the vehicle.
Additional Notes:
On several occasions while in reverse the car braked hard and violently for no reason. This caused a sudden jolt to me and the passengers endangering our safety. Also, this condition can cause an accident if I’m trying to back up to avoid a collision and the emergency braking system does not allow me to do such. The vehicle has not been inspected by anyone else and no warning lamps messages or other symptoms of the problem appeared prior to the incidents. This condition first occurred with about 300 miles on the vehicle.
Mfg Campaign: 11639546
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Corrective Action:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Additional Notes:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Mfg Campaign: 11639565
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Corrective Action:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Additional Notes:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Mfg Campaign: 11639565
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Corrective Action:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Additional Notes:
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Mfg Campaign: 11639565
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
At approximately 400 miles of use on a new car I noticed clicking from the front steering axle when turning at low speeds. Service center at Honda daily reported this is a known issue with the.CV joint in the staring mechanism, but does not have parts for repair or replacement available.
Corrective Action:
At approximately 400 miles of use on a new car I noticed clicking from the front steering axle when turning at low speeds. Service center at Honda daily reported this is a known issue with the.CV joint in the staring mechanism, but does not have parts for repair or replacement available.
Additional Notes:
At approximately 400 miles of use on a new car I noticed clicking from the front steering axle when turning at low speeds. Service center at Honda daily reported this is a known issue with the.CV joint in the staring mechanism, but does not have parts for repair or replacement available.
Mfg Campaign: 11639568
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.
Corrective Action:
CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.
Additional Notes:
CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.
Mfg Campaign: 11639660
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.
Corrective Action:
CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.
Additional Notes:
CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.
Mfg Campaign: 11639660
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
CLICKING IN CV JOINTS
Corrective Action:
CLICKING IN CV JOINTS
Additional Notes:
CLICKING IN CV JOINTS
Mfg Campaign: 11639687
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering: The vehicle is experiencing clicking noises as it turns while exiting downward sloped driveways. Issues with the Steering and loss of steering could cause an accident while pulling out of a driveway or making a turn. The vehicle has not been inspected for this issue. There were no warning lamps or messages for this issue. Body: The Trunk door has been opening without personal operation. When getting into the vehicle notification will be given that the trunk is open. Upon attempting to close the door it is stuck in a half open half closed position that will not let it lock back in. This is dangerous as the door opening without intention could cause an accident, could cause items in the back of the car to fall out while in motion, or could cause additional damage to the car itself. The car is currently at the dealer being reviewed.
Corrective Action:
Steering: The vehicle is experiencing clicking noises as it turns while exiting downward sloped driveways. Issues with the Steering and loss of steering could cause an accident while pulling out of a driveway or making a turn. The vehicle has not been inspected for this issue. There were no warning lamps or messages for this issue. Body: The Trunk door has been opening without personal operation. When getting into the vehicle notification will be given that the trunk is open. Upon attempting to close the door it is stuck in a half open half closed position that will not let it lock back in. This is dangerous as the door opening without intention could cause an accident, could cause items in the back of the car to fall out while in motion, or could cause additional damage to the car itself. The car is currently at the dealer being reviewed.
Additional Notes:
Steering: The vehicle is experiencing clicking noises as it turns while exiting downward sloped driveways. Issues with the Steering and loss of steering could cause an accident while pulling out of a driveway or making a turn. The vehicle has not been inspected for this issue. There were no warning lamps or messages for this issue. Body: The Trunk door has been opening without personal operation. When getting into the vehicle notification will be given that the trunk is open. Upon attempting to close the door it is stuck in a half open half closed position that will not let it lock back in. This is dangerous as the door opening without intention could cause an accident, could cause items in the back of the car to fall out while in motion, or could cause additional damage to the car itself. The car is currently at the dealer being reviewed.
Mfg Campaign: 11639780
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Steering: The vehicle is experiencing clicking noises as it turns while exiting downward sloped driveways. Issues with the Steering and loss of steering could cause an accident while pulling out of a driveway or making a turn. The vehicle has not been inspected for this issue. There were no warning lamps or messages for this issue. Body: The Trunk door has been opening without personal operation. When getting into the vehicle notification will be given that the trunk is open. Upon attempting to close the door it is stuck in a half open half closed position that will not let it lock back in. This is dangerous as the door opening without intention could cause an accident, could cause items in the back of the car to fall out while in motion, or could cause additional damage to the car itself. The car is currently at the dealer being reviewed.
Corrective Action:
Steering: The vehicle is experiencing clicking noises as it turns while exiting downward sloped driveways. Issues with the Steering and loss of steering could cause an accident while pulling out of a driveway or making a turn. The vehicle has not been inspected for this issue. There were no warning lamps or messages for this issue. Body: The Trunk door has been opening without personal operation. When getting into the vehicle notification will be given that the trunk is open. Upon attempting to close the door it is stuck in a half open half closed position that will not let it lock back in. This is dangerous as the door opening without intention could cause an accident, could cause items in the back of the car to fall out while in motion, or could cause additional damage to the car itself. The car is currently at the dealer being reviewed.
Additional Notes:
Steering: The vehicle is experiencing clicking noises as it turns while exiting downward sloped driveways. Issues with the Steering and loss of steering could cause an accident while pulling out of a driveway or making a turn. The vehicle has not been inspected for this issue. There were no warning lamps or messages for this issue. Body: The Trunk door has been opening without personal operation. When getting into the vehicle notification will be given that the trunk is open. Upon attempting to close the door it is stuck in a half open half closed position that will not let it lock back in. This is dangerous as the door opening without intention could cause an accident, could cause items in the back of the car to fall out while in motion, or could cause additional damage to the car itself. The car is currently at the dealer being reviewed.
Mfg Campaign: 11639780
Recall Date: Jan 30, 2025
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