Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PIY
Recall Date: Jul 18, 2024
Consumer Complaints
763 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Twice the prologue warnings have come on that state “service high voltage system" and "reduced acceleration. There is no AC/HEAT in the vehicle under 35 degrees. Under 6000 miles
Corrective Action:
Twice the prologue warnings have come on that state “service high voltage system" and "reduced acceleration. There is no AC/HEAT in the vehicle under 35 degrees. Under 6000 miles
Additional Notes:
Twice the prologue warnings have come on that state “service high voltage system" and "reduced acceleration. There is no AC/HEAT in the vehicle under 35 degrees. Under 6000 miles
Mfg Campaign: 11640788
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The car makes a clicking noise when I turn. It is brand new with only 1100 miles on it. The noise started within the last few weeks. While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.
Corrective Action:
The car makes a clicking noise when I turn. It is brand new with only 1100 miles on it. The noise started within the last few weeks. While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.
Additional Notes:
The car makes a clicking noise when I turn. It is brand new with only 1100 miles on it. The noise started within the last few weeks. While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.
Mfg Campaign: 11640808
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The car makes a clicking noise when I turn. It is brand new with only 1100 miles on it. The noise started within the last few weeks. While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.
Corrective Action:
The car makes a clicking noise when I turn. It is brand new with only 1100 miles on it. The noise started within the last few weeks. While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.
Additional Notes:
The car makes a clicking noise when I turn. It is brand new with only 1100 miles on it. The noise started within the last few weeks. While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.
Mfg Campaign: 11640808
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Loud clicking from the front axle area when making a left turn. Typically happens when making a quicker left turn. Has occurred three times in a ten day period.
Corrective Action:
Loud clicking from the front axle area when making a left turn. Typically happens when making a quicker left turn. Has occurred three times in a ten day period.
Additional Notes:
Loud clicking from the front axle area when making a left turn. Typically happens when making a quicker left turn. Has occurred three times in a ten day period.
Mfg Campaign: 11640857
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Corrective Action:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Additional Notes:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Mfg Campaign: 11640939
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Corrective Action:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Additional Notes:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Mfg Campaign: 11640939
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Corrective Action:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Additional Notes:
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.
Mfg Campaign: 11640939
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle makes a loud banging noise when turning. Dealer Service Department inspected car and stated the front axles need to be replaced. There are no parts available and the time frame for repair is unknown.
Corrective Action:
Vehicle makes a loud banging noise when turning. Dealer Service Department inspected car and stated the front axles need to be replaced. There are no parts available and the time frame for repair is unknown.
Additional Notes:
Vehicle makes a loud banging noise when turning. Dealer Service Department inspected car and stated the front axles need to be replaced. There are no parts available and the time frame for repair is unknown.
Mfg Campaign: 11640580
Recall Date: Feb 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Corrective Action:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Additional Notes:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Mfg Campaign: 11640281
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Corrective Action:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Additional Notes:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Mfg Campaign: 11640281
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Corrective Action:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Additional Notes:
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Mfg Campaign: 11640281
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased Honda Prologue Elite Model in May 2024. In around December, a warning sign "Service High Voltage System" message showed up. We left the EV for service twice since then and the first time the honda dealer mentioned that the A/C and Battery Sensors were in swapped positions and they fixed the issue by swapping positions and was set right. The warning came back again around two weeks later and the 2nd time around, they said the DTC P0534 A/C Charge was low and that this error must have happened at assembly. The warning disappeared for less than 2 weeks and reappeared again the 3rd time. Its about 4 weeks now since we have left it for service and when we called them couple of times, they mentioned they are waiting for the parts from Honda and dont have an ETA. Its 4 weeks and we do not have the vehicle after investing 60K. We made several calls and emails to American Honda Motor Co., Inc asking for update on the Issue and the inconvenience we are facing without having the car and the response is to wait until they can fix it. This is not expected from Honda whom we trusted and bought such an expensive car. It seems like they don'w know what the real issue is and each time we get some random response as a fix and the issue comes back. What's more concerning is that its an issue with the Electrical High Voltage system and we don't feel safe driving in it. I would have not chosen to by this EV if i knew they had these issues and not tested well enough before releasing for public. I have lost faith in Honda and 60K isn't small money Hoping the concerned office will Look into these reported issues and address this soon. Best
Corrective Action:
I purchased Honda Prologue Elite Model in May 2024. In around December, a warning sign "Service High Voltage System" message showed up. We left the EV for service twice since then and the first time the honda dealer mentioned that the A/C and Battery Sensors were in swapped positions and they fixed the issue by swapping positions and was set right. The warning came back again around two weeks later and the 2nd time around, they said the DTC P0534 A/C Charge was low and that this error must have happened at assembly. The warning disappeared for less than 2 weeks and reappeared again the 3rd time. Its about 4 weeks now since we have left it for service and when we called them couple of times, they mentioned they are waiting for the parts from Honda and dont have an ETA. Its 4 weeks and we do not have the vehicle after investing 60K. We made several calls and emails to American Honda Motor Co., Inc asking for update on the Issue and the inconvenience we are facing without having the car and the response is to wait until they can fix it. This is not expected from Honda whom we trusted and bought such an expensive car. It seems like they don'w know what the real issue is and each time we get some random response as a fix and the issue comes back. What's more concerning is that its an issue with the Electrical High Voltage system and we don't feel safe driving in it. I would have not chosen to by this EV if i knew they had these issues and not tested well enough before releasing for public. I have lost faith in Honda and 60K isn't small money Hoping the concerned office will Look into these reported issues and address this soon. Best
Additional Notes:
I purchased Honda Prologue Elite Model in May 2024. In around December, a warning sign "Service High Voltage System" message showed up. We left the EV for service twice since then and the first time the honda dealer mentioned that the A/C and Battery Sensors were in swapped positions and they fixed the issue by swapping positions and was set right. The warning came back again around two weeks later and the 2nd time around, they said the DTC P0534 A/C Charge was low and that this error must have happened at assembly. The warning disappeared for less than 2 weeks and reappeared again the 3rd time. Its about 4 weeks now since we have left it for service and when we called them couple of times, they mentioned they are waiting for the parts from Honda and dont have an ETA. Its 4 weeks and we do not have the vehicle after investing 60K. We made several calls and emails to American Honda Motor Co., Inc asking for update on the Issue and the inconvenience we are facing without having the car and the response is to wait until they can fix it. This is not expected from Honda whom we trusted and bought such an expensive car. It seems like they don'w know what the real issue is and each time we get some random response as a fix and the issue comes back. What's more concerning is that its an issue with the Electrical High Voltage system and we don't feel safe driving in it. I would have not chosen to by this EV if i knew they had these issues and not tested well enough before releasing for public. I have lost faith in Honda and 60K isn't small money Hoping the concerned office will Look into these reported issues and address this soon. Best
Mfg Campaign: 11640436
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Corrective Action:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Additional Notes:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Mfg Campaign: 11640457
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Corrective Action:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Additional Notes:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Mfg Campaign: 11640457
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Corrective Action:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Additional Notes:
Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.
Mfg Campaign: 11640457
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Twice in the total 750 mileage on the Prologue, warnings have come on that state “Service High Voltage System" and "Reduced Acceleration Drive with Care.” This occurred on 01/03/2025 at ~300 miles and again on 02/02/2025 ~750 miles. This error seems to be widespread with low-mileage Prologues, but Honda does not appear to be recalling to correct.
Corrective Action:
Twice in the total 750 mileage on the Prologue, warnings have come on that state “Service High Voltage System" and "Reduced Acceleration Drive with Care.” This occurred on 01/03/2025 at ~300 miles and again on 02/02/2025 ~750 miles. This error seems to be widespread with low-mileage Prologues, but Honda does not appear to be recalling to correct.
Additional Notes:
Twice in the total 750 mileage on the Prologue, warnings have come on that state “Service High Voltage System" and "Reduced Acceleration Drive with Care.” This occurred on 01/03/2025 at ~300 miles and again on 02/02/2025 ~750 miles. This error seems to be widespread with low-mileage Prologues, but Honda does not appear to be recalling to correct.
Mfg Campaign: 11640239
Recall Date: Feb 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased the vehicle on January 27, 2025. The morning of Jan 29th, I had three error messages pop up. 1- Service High Voltage System 2- Service Vehicle Soon 3- Reduced Acceleration Drive With Cate The vehicle would not allow me to connect via Bluetooth. My phone was no longer paired. I took immediately to the service dept at the dealership where I purchased the vehicle. Was told it was an issue with the AC, an A/C pressure valve would need to be ordered. 7-10 days for part to come in. Vehicle is in service dept waiting to be repaired. Only 79 miles on the odometer.
Corrective Action:
I purchased the vehicle on January 27, 2025. The morning of Jan 29th, I had three error messages pop up. 1- Service High Voltage System 2- Service Vehicle Soon 3- Reduced Acceleration Drive With Cate The vehicle would not allow me to connect via Bluetooth. My phone was no longer paired. I took immediately to the service dept at the dealership where I purchased the vehicle. Was told it was an issue with the AC, an A/C pressure valve would need to be ordered. 7-10 days for part to come in. Vehicle is in service dept waiting to be repaired. Only 79 miles on the odometer.
Additional Notes:
I purchased the vehicle on January 27, 2025. The morning of Jan 29th, I had three error messages pop up. 1- Service High Voltage System 2- Service Vehicle Soon 3- Reduced Acceleration Drive With Cate The vehicle would not allow me to connect via Bluetooth. My phone was no longer paired. I took immediately to the service dept at the dealership where I purchased the vehicle. Was told it was an issue with the AC, an A/C pressure valve would need to be ordered. 7-10 days for part to come in. Vehicle is in service dept waiting to be repaired. Only 79 miles on the odometer.
Mfg Campaign: 11640115
Recall Date: Feb 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving in the highway, at ~70mph with cruise control on when the error popped up. The temp was been 47-52°F. I got a message saying Service High Voltage System. I thought nothing of it and proceeded with rest of my trip. I went to even colder conditions and got down to 28°F at one point. I noticed that in the car, the AC was not working, it was only blowing cold air from outside. Eventually went to charge and and the car refused. I was 70 miles from home but was able to get a tow.
Corrective Action:
I was driving in the highway, at ~70mph with cruise control on when the error popped up. The temp was been 47-52°F. I got a message saying Service High Voltage System. I thought nothing of it and proceeded with rest of my trip. I went to even colder conditions and got down to 28°F at one point. I noticed that in the car, the AC was not working, it was only blowing cold air from outside. Eventually went to charge and and the car refused. I was 70 miles from home but was able to get a tow.
Additional Notes:
I was driving in the highway, at ~70mph with cruise control on when the error popped up. The temp was been 47-52°F. I got a message saying Service High Voltage System. I thought nothing of it and proceeded with rest of my trip. I went to even colder conditions and got down to 28°F at one point. I noticed that in the car, the AC was not working, it was only blowing cold air from outside. Eventually went to charge and and the car refused. I was 70 miles from home but was able to get a tow.
Mfg Campaign: 11639839
Recall Date: Jan 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After using the turn signal, instead of self-cancelling it will operate turn signals in the opposite direction for several flashes and then cancel. Since the turn signal over cancels it causes an increased risk of collision with other drivers who could easily misinterpret intended action.
Corrective Action:
After using the turn signal, instead of self-cancelling it will operate turn signals in the opposite direction for several flashes and then cancel. Since the turn signal over cancels it causes an increased risk of collision with other drivers who could easily misinterpret intended action.
Additional Notes:
After using the turn signal, instead of self-cancelling it will operate turn signals in the opposite direction for several flashes and then cancel. Since the turn signal over cancels it causes an increased risk of collision with other drivers who could easily misinterpret intended action.
Mfg Campaign: 11639941
Recall Date: Jan 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
After using the turn signal, instead of self-cancelling it will operate turn signals in the opposite direction for several flashes and then cancel. Since the turn signal over cancels it causes an increased risk of collision with other drivers who could easily misinterpret intended action.
Corrective Action:
After using the turn signal, instead of self-cancelling it will operate turn signals in the opposite direction for several flashes and then cancel. Since the turn signal over cancels it causes an increased risk of collision with other drivers who could easily misinterpret intended action.
Additional Notes:
After using the turn signal, instead of self-cancelling it will operate turn signals in the opposite direction for several flashes and then cancel. Since the turn signal over cancels it causes an increased risk of collision with other drivers who could easily misinterpret intended action.
Mfg Campaign: 11639941
Recall Date: Jan 31, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury