HONDA PROLOGUE 2024

Complete listing of complaints and recalls for this vehicle

763
Complaints
1
Recalls

Complaints & Recalls

763 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V540000 SAFETY RECALL
39 Vehicles Affected
Recall Date: Jul 18, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Potential Risk:
A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PIY
Notice Date: Sep 3, 2024
Recall Date: Jul 18, 2024

Consumer Complaints

763 Complaints
Honda (american Honda Motor Co.)
Campaign: 11643007 Other
Feb 16, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

While driving during a rain & snowstorm, the front windshield wiper stopped working completely all of a sudden. Adjusting the dials on the left stalk did nothing. The rear wiper worked perfectly throughout this incident. It is available for inspection. After the car was turned off and back on (of course during a stop), finally the front wiper started working again. Without the front wiper, any precipitation or dust makes safe driving impossible, greatly increasing the risk to myself, other drivers, pedestrians, and property. I have not taken it in for service as I do not know how to trigger / reproduce it again. There were zero messages / lamps / other symptoms. The screens did not give any alerts nor messages regarding any malfunction: the front wiper dial simply did nothing. For reference, this is the Elite trim with ~1000+ miles. Automatic wipers were off (and have been for many days now—they were too unreliable & confusing).

Corrective Action:

While driving during a rain & snowstorm, the front windshield wiper stopped working completely all of a sudden. Adjusting the dials on the left stalk did nothing. The rear wiper worked perfectly throughout this incident. It is available for inspection. After the car was turned off and back on (of course during a stop), finally the front wiper started working again. Without the front wiper, any precipitation or dust makes safe driving impossible, greatly increasing the risk to myself, other drivers, pedestrians, and property. I have not taken it in for service as I do not know how to trigger / reproduce it again. There were zero messages / lamps / other symptoms. The screens did not give any alerts nor messages regarding any malfunction: the front wiper dial simply did nothing. For reference, this is the Elite trim with ~1000+ miles. Automatic wipers were off (and have been for many days now—they were too unreliable & confusing).

Additional Notes:

While driving during a rain & snowstorm, the front windshield wiper stopped working completely all of a sudden. Adjusting the dials on the left stalk did nothing. The rear wiper worked perfectly throughout this incident. It is available for inspection. After the car was turned off and back on (of course during a stop), finally the front wiper started working again. Without the front wiper, any precipitation or dust makes safe driving impossible, greatly increasing the risk to myself, other drivers, pedestrians, and property. I have not taken it in for service as I do not know how to trigger / reproduce it again. There were zero messages / lamps / other symptoms. The screens did not give any alerts nor messages regarding any malfunction: the front wiper dial simply did nothing. For reference, this is the Elite trim with ~1000+ miles. Automatic wipers were off (and have been for many days now—they were too unreliable & confusing).

Manufacturer: HONDA
Mfg Campaign: 11643007
Notice Date: Feb 16, 2025
Recall Date: Feb 16, 2025
Honda (american Honda Motor Co.)
Campaign: 11642898 Other
Feb 15, 2025
Defect Description:

STEERING

Potential Consequences:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Corrective Action:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Additional Notes:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Manufacturer: HONDA
Mfg Campaign: 11642898
Notice Date: Feb 15, 2025
Recall Date: Feb 15, 2025
Honda (american Honda Motor Co.)
Campaign: 11642898 Other
Feb 15, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Corrective Action:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Additional Notes:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Manufacturer: HONDA
Mfg Campaign: 11642898
Notice Date: Feb 15, 2025
Recall Date: Feb 15, 2025
Honda (american Honda Motor Co.)
Campaign: 11642898 Other
Feb 15, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Corrective Action:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Additional Notes:

Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership

Manufacturer: HONDA
Mfg Campaign: 11642898
Notice Date: Feb 15, 2025
Recall Date: Feb 15, 2025
Honda (american Honda Motor Co.)
Campaign: 11642672 Other
Feb 14, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Drove off the dealer lot with a brand new prologue with 31 miles on the odometer. Taking a left hand turn out of the dealer lot, I immediately hear a clicking/clunking noise coming from the front end. It’s my understanding that this is due to a CV joint in the drivetrain. Honda does not have a solution available.

Corrective Action:

Drove off the dealer lot with a brand new prologue with 31 miles on the odometer. Taking a left hand turn out of the dealer lot, I immediately hear a clicking/clunking noise coming from the front end. It’s my understanding that this is due to a CV joint in the drivetrain. Honda does not have a solution available.

Additional Notes:

Drove off the dealer lot with a brand new prologue with 31 miles on the odometer. Taking a left hand turn out of the dealer lot, I immediately hear a clicking/clunking noise coming from the front end. It’s my understanding that this is due to a CV joint in the drivetrain. Honda does not have a solution available.

Manufacturer: HONDA
Mfg Campaign: 11642672
Notice Date: Feb 14, 2025
Recall Date: Feb 14, 2025
Honda (american Honda Motor Co.)
Campaign: 11642703 Other
Feb 14, 2025
Defect Description:

SUSPENSION

Potential Consequences:

When accelerating from a stop, knocking clicking noises can be heard. At first, it was only while making a left turn, but now it can be heard when turning in either direction or going straight. It only happens at low speeds. This puts my safety and the safety of others at risk because a failure could result in loss of power to the wheel and/or control of the vehicle. The problem has been confirmed by the dealer and at first, I was told it here was no fix. I was also told it was normal for this vehicle. I completed a survey about my experience with the service department, and received a message that Honda identified a fix and that axles are on back order. No warning messages have appeared.

Corrective Action:

When accelerating from a stop, knocking clicking noises can be heard. At first, it was only while making a left turn, but now it can be heard when turning in either direction or going straight. It only happens at low speeds. This puts my safety and the safety of others at risk because a failure could result in loss of power to the wheel and/or control of the vehicle. The problem has been confirmed by the dealer and at first, I was told it here was no fix. I was also told it was normal for this vehicle. I completed a survey about my experience with the service department, and received a message that Honda identified a fix and that axles are on back order. No warning messages have appeared.

Additional Notes:

When accelerating from a stop, knocking clicking noises can be heard. At first, it was only while making a left turn, but now it can be heard when turning in either direction or going straight. It only happens at low speeds. This puts my safety and the safety of others at risk because a failure could result in loss of power to the wheel and/or control of the vehicle. The problem has been confirmed by the dealer and at first, I was told it here was no fix. I was also told it was normal for this vehicle. I completed a survey about my experience with the service department, and received a message that Honda identified a fix and that axles are on back order. No warning messages have appeared.

Manufacturer: HONDA
Mfg Campaign: 11642703
Notice Date: Feb 14, 2025
Recall Date: Feb 14, 2025
Honda (american Honda Motor Co.)
Campaign: 11642753 Other
Feb 14, 2025
Defect Description:

STEERING

Potential Consequences:

When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather. The vehicle warmed up the interior but displayed the message as soon as I put the car into reverse gear. Both of these issues are safety issues in potential loss of steering and loss of propulsion power on the road.

Corrective Action:

When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather. The vehicle warmed up the interior but displayed the message as soon as I put the car into reverse gear. Both of these issues are safety issues in potential loss of steering and loss of propulsion power on the road.

Additional Notes:

When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather. The vehicle warmed up the interior but displayed the message as soon as I put the car into reverse gear. Both of these issues are safety issues in potential loss of steering and loss of propulsion power on the road.

Manufacturer: HONDA
Mfg Campaign: 11642753
Notice Date: Feb 14, 2025
Recall Date: Feb 14, 2025
Honda (american Honda Motor Co.)
Campaign: 11642753 Other
Feb 14, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather. The vehicle warmed up the interior but displayed the message as soon as I put the car into reverse gear. Both of these issues are safety issues in potential loss of steering and loss of propulsion power on the road.

Corrective Action:

When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather. The vehicle warmed up the interior but displayed the message as soon as I put the car into reverse gear. Both of these issues are safety issues in potential loss of steering and loss of propulsion power on the road.

Additional Notes:

When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather. The vehicle warmed up the interior but displayed the message as soon as I put the car into reverse gear. Both of these issues are safety issues in potential loss of steering and loss of propulsion power on the road.

Manufacturer: HONDA
Mfg Campaign: 11642753
Notice Date: Feb 14, 2025
Recall Date: Feb 14, 2025
Honda (american Honda Motor Co.)
Campaign: 11642809 Other
Feb 14, 2025
Defect Description:

SUSPENSION

Potential Consequences:

There is a problem with all Prologues with the CV axels. Mine has had an issue for awhile and I brought it too a Honda dealership and they said no fix for it. Anyone that has had it replaced is still having the same issue.

Corrective Action:

There is a problem with all Prologues with the CV axels. Mine has had an issue for awhile and I brought it too a Honda dealership and they said no fix for it. Anyone that has had it replaced is still having the same issue.

Additional Notes:

There is a problem with all Prologues with the CV axels. Mine has had an issue for awhile and I brought it too a Honda dealership and they said no fix for it. Anyone that has had it replaced is still having the same issue.

Manufacturer: HONDA
Mfg Campaign: 11642809
Notice Date: Feb 14, 2025
Recall Date: Feb 14, 2025
Honda (american Honda Motor Co.)
Campaign: 11642415 Other
Feb 13, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Front differential is making loud clicking noises when turning right and is failing according to service center but Honda has no remedy for this and they can't assure me that it is safe to drive in this condition.

Corrective Action:

Front differential is making loud clicking noises when turning right and is failing according to service center but Honda has no remedy for this and they can't assure me that it is safe to drive in this condition.

Additional Notes:

Front differential is making loud clicking noises when turning right and is failing according to service center but Honda has no remedy for this and they can't assure me that it is safe to drive in this condition.

Manufacturer: HONDA
Mfg Campaign: 11642415
Notice Date: Feb 13, 2025
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Campaign: 11642450 Other
Feb 13, 2025
Defect Description:

STEERING

Potential Consequences:

CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds

Corrective Action:

CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds

Additional Notes:

CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds

Manufacturer: HONDA
Mfg Campaign: 11642450
Notice Date: Feb 13, 2025
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Campaign: 11642450 Other
Feb 13, 2025
Defect Description:

WHEELS

Potential Consequences:

CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds

Corrective Action:

CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds

Additional Notes:

CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds

Manufacturer: HONDA
Mfg Campaign: 11642450
Notice Date: Feb 13, 2025
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Campaign: 11642466 Other
Feb 13, 2025
Defect Description:

STEERING

Potential Consequences:

CV axle clicking and loud noise coming from axles while braking

Corrective Action:

CV axle clicking and loud noise coming from axles while braking

Additional Notes:

CV axle clicking and loud noise coming from axles while braking

Manufacturer: HONDA
Mfg Campaign: 11642466
Notice Date: Feb 13, 2025
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Campaign: 11642550 Other
Feb 13, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Loud clicking from left side of the vehicle when making a right hand turn.

Corrective Action:

Loud clicking from left side of the vehicle when making a right hand turn.

Additional Notes:

Loud clicking from left side of the vehicle when making a right hand turn.

Manufacturer: HONDA
Mfg Campaign: 11642550
Notice Date: Feb 13, 2025
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Campaign: 11642550 Other
Feb 13, 2025
Defect Description:

STEERING

Potential Consequences:

Loud clicking from left side of the vehicle when making a right hand turn.

Corrective Action:

Loud clicking from left side of the vehicle when making a right hand turn.

Additional Notes:

Loud clicking from left side of the vehicle when making a right hand turn.

Manufacturer: HONDA
Mfg Campaign: 11642550
Notice Date: Feb 13, 2025
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Campaign: 11642365 Other
Feb 12, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

While driving it started raining and I attempted to turn the windshield wiper on. The control knob was unresponsive. Rear wiper control worked. Checked the front wiper again - unresponsive in all positionsl. Fortunately I was able to pull my vehicle to the side of the road while I still had visibility, turn the car off, turn the car on, and then the wiper control was functional again. If this had happened during a sudden downpour on the freeway it could have been much worse. For reference - I keep the automatic wiper setting on OFF. I did not troubleshoot enabling the automatic wiper setting during the incident.

Corrective Action:

While driving it started raining and I attempted to turn the windshield wiper on. The control knob was unresponsive. Rear wiper control worked. Checked the front wiper again - unresponsive in all positionsl. Fortunately I was able to pull my vehicle to the side of the road while I still had visibility, turn the car off, turn the car on, and then the wiper control was functional again. If this had happened during a sudden downpour on the freeway it could have been much worse. For reference - I keep the automatic wiper setting on OFF. I did not troubleshoot enabling the automatic wiper setting during the incident.

Additional Notes:

While driving it started raining and I attempted to turn the windshield wiper on. The control knob was unresponsive. Rear wiper control worked. Checked the front wiper again - unresponsive in all positionsl. Fortunately I was able to pull my vehicle to the side of the road while I still had visibility, turn the car off, turn the car on, and then the wiper control was functional again. If this had happened during a sudden downpour on the freeway it could have been much worse. For reference - I keep the automatic wiper setting on OFF. I did not troubleshoot enabling the automatic wiper setting during the incident.

Manufacturer: HONDA
Mfg Campaign: 11642365
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Honda (american Honda Motor Co.)
Campaign: 11642388 Other
Feb 12, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Corrective Action:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Additional Notes:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Manufacturer: HONDA
Mfg Campaign: 11642388
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Honda (american Honda Motor Co.)
Campaign: 11642388 Other
Feb 12, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Corrective Action:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Additional Notes:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Manufacturer: HONDA
Mfg Campaign: 11642388
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Honda (american Honda Motor Co.)
Campaign: 11642388 Other
Feb 12, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Corrective Action:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Additional Notes:

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say “randomly” because I’ve observed that it appears during two specific situations. I get that warning whenever I’m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn’t matter, as it happens when it’s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

Manufacturer: HONDA
Mfg Campaign: 11642388
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Honda (american Honda Motor Co.)
Campaign: 11642391 Other
Feb 12, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Pulled out of our driveway and received a message that "AWD Temporarily Unavailable". This message did not indicate that this fault disables one-pedal driving. Upon reaching the end of my street at the stop sign, I gently let my foot off the accelerator expecting the car to slow down as it should when using one-pedal driving. Instead the car continued to move forward and I almost went through a stop sign into a busy road where I would have for sure gotten into a bad accident. Not informing the driver that this fault also disables one-pedal driving is extremely hazardous.

Corrective Action:

Pulled out of our driveway and received a message that "AWD Temporarily Unavailable". This message did not indicate that this fault disables one-pedal driving. Upon reaching the end of my street at the stop sign, I gently let my foot off the accelerator expecting the car to slow down as it should when using one-pedal driving. Instead the car continued to move forward and I almost went through a stop sign into a busy road where I would have for sure gotten into a bad accident. Not informing the driver that this fault also disables one-pedal driving is extremely hazardous.

Additional Notes:

Pulled out of our driveway and received a message that "AWD Temporarily Unavailable". This message did not indicate that this fault disables one-pedal driving. Upon reaching the end of my street at the stop sign, I gently let my foot off the accelerator expecting the car to slow down as it should when using one-pedal driving. Instead the car continued to move forward and I almost went through a stop sign into a busy road where I would have for sure gotten into a bad accident. Not informing the driver that this fault also disables one-pedal driving is extremely hazardous.

Manufacturer: HONDA
Mfg Campaign: 11642391
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025

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