Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PIY
Recall Date: Jul 18, 2024
Consumer Complaints
763 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
At 667 mi. car started making a clicking noise when turning left from a complete stop.
Corrective Action:
At 667 mi. car started making a clicking noise when turning left from a complete stop.
Additional Notes:
At 667 mi. car started making a clicking noise when turning left from a complete stop.
Mfg Campaign: 11644915
Recall Date: Feb 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back up camera is not working, dealer inspected it and can't repair it. Dealer ordered the camera but is been on back order for 6 weeks, this really sucks , because this is a safety issue.
Corrective Action:
Back up camera is not working, dealer inspected it and can't repair it. Dealer ordered the camera but is been on back order for 6 weeks, this really sucks , because this is a safety issue.
Additional Notes:
Back up camera is not working, dealer inspected it and can't repair it. Dealer ordered the camera but is been on back order for 6 weeks, this really sucks , because this is a safety issue.
Mfg Campaign: 11644551
Recall Date: Feb 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When turning and accelerating, there are a series of loud clicking or creaking noises. Seems to happen more in cold weather, although I notice it all the time.
Corrective Action:
When turning and accelerating, there are a series of loud clicking or creaking noises. Seems to happen more in cold weather, although I notice it all the time.
Additional Notes:
When turning and accelerating, there are a series of loud clicking or creaking noises. Seems to happen more in cold weather, although I notice it all the time.
Mfg Campaign: 11644360
Recall Date: Feb 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Clicking sound coming from be front wheels when turning
Corrective Action:
Clicking sound coming from be front wheels when turning
Additional Notes:
Clicking sound coming from be front wheels when turning
Mfg Campaign: 11644405
Recall Date: Feb 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.
Corrective Action:
On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.
Additional Notes:
On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.
Mfg Campaign: 11644057
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.
Corrective Action:
On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.
Additional Notes:
On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.
Mfg Campaign: 11644057
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.
Corrective Action:
A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.
Additional Notes:
A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.
Mfg Campaign: 11644059
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.
Corrective Action:
A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.
Additional Notes:
A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.
Mfg Campaign: 11644059
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Corrective Action:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Additional Notes:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Mfg Campaign: 11644120
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Corrective Action:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Additional Notes:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Mfg Campaign: 11644121
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Corrective Action:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Additional Notes:
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Mfg Campaign: 11644123
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
CV joint needs replaced. Hearing clicking noise when making sharp left and right turns. Has been occurring for several weeks now.
Corrective Action:
CV joint needs replaced. Hearing clicking noise when making sharp left and right turns. Has been occurring for several weeks now.
Additional Notes:
CV joint needs replaced. Hearing clicking noise when making sharp left and right turns. Has been occurring for several weeks now.
Mfg Campaign: 11644134
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Corrective Action:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Additional Notes:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Mfg Campaign: 11644136
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Corrective Action:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Additional Notes:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Mfg Campaign: 11644136
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Corrective Action:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Additional Notes:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Mfg Campaign: 11644136
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Corrective Action:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Additional Notes:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Mfg Campaign: 11644137
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Corrective Action:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Additional Notes:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Mfg Campaign: 11644137
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Corrective Action:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Additional Notes:
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Mfg Campaign: 11644137
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Corrective Action:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Additional Notes:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Mfg Campaign: 11644138
Recall Date: Feb 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Corrective Action:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Additional Notes:
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Mfg Campaign: 11644138
Recall Date: Feb 21, 2025
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Valencia, CA • 36 yrs
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