Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KD3
Recall Date: Dec 9, 2016
Consumer Complaints
378 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The torque converter is failing therefore causing the vehicle and pedal to pulsate rapidly. This is a recall for the exact truck we have, just not for our vin which I do not understand.
Corrective Action:
The torque converter is failing therefore causing the vehicle and pedal to pulsate rapidly. This is a recall for the exact truck we have, just not for our vin which I do not understand.
Additional Notes:
The torque converter is failing therefore causing the vehicle and pedal to pulsate rapidly. This is a recall for the exact truck we have, just not for our vin which I do not understand.
Mfg Campaign: 11622481
Recall Date: Oct 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Honda Ridgeline. The contact stated that while the vehicle was parked, there was an abnormal sound and shaking coming from the engine compartment. The vehicle was diagnosed, and it was determined that the timing belt needed to be replaced. The VIN was not included in NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The manufacturer was notified of the failure. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2017 Honda Ridgeline. The contact stated that while the vehicle was parked, there was an abnormal sound and shaking coming from the engine compartment. The vehicle was diagnosed, and it was determined that the timing belt needed to be replaced. The VIN was not included in NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The manufacturer was notified of the failure. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2017 Honda Ridgeline. The contact stated that while the vehicle was parked, there was an abnormal sound and shaking coming from the engine compartment. The vehicle was diagnosed, and it was determined that the timing belt needed to be replaced. The VIN was not included in NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The manufacturer was notified of the failure. The failure mileage was 100,000.
Mfg Campaign: 11616615
Recall Date: Sep 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
7/13/2022 Recall work completed by dealer on Fuel Injection As of 9/26/2024 milage 73294. Now dealer states fuel injection is failing again!
Corrective Action:
7/13/2022 Recall work completed by dealer on Fuel Injection As of 9/26/2024 milage 73294. Now dealer states fuel injection is failing again!
Additional Notes:
7/13/2022 Recall work completed by dealer on Fuel Injection As of 9/26/2024 milage 73294. Now dealer states fuel injection is failing again!
Mfg Campaign: 11616009
Recall Date: Sep 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Intermittently, when I set the speed with cruise control, right after I do that, the truck will speed up and I have to tap the brakes to slow the truck down and then try to set it again. It usually works the second time I set it.
Corrective Action:
Intermittently, when I set the speed with cruise control, right after I do that, the truck will speed up and I have to tap the brakes to slow the truck down and then try to set it again. It usually works the second time I set it.
Additional Notes:
Intermittently, when I set the speed with cruise control, right after I do that, the truck will speed up and I have to tap the brakes to slow the truck down and then try to set it again. It usually works the second time I set it.
Mfg Campaign: 11615173
Recall Date: Sep 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine is seized.104k with regular and mostly dealer service, no MIL, fluids were in spec.
Corrective Action:
Engine is seized.104k with regular and mostly dealer service, no MIL, fluids were in spec.
Additional Notes:
Engine is seized.104k with regular and mostly dealer service, no MIL, fluids were in spec.
Mfg Campaign: 11614335
Recall Date: Sep 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Driving home from work, my truck began to have a ticking sound from r/h front engine area. I drove the vehicle home. By the time I reached home the ticking sound became much louder. So, I shut off the vehicle and made an appointment with the dealership. I gingerly drove my truck to the dealership. By the time I arrived, I had a flashing engine light, and the sound had become much louder. The dealership looked at my truck and told me I needed an engine replacement.
Corrective Action:
Driving home from work, my truck began to have a ticking sound from r/h front engine area. I drove the vehicle home. By the time I reached home the ticking sound became much louder. So, I shut off the vehicle and made an appointment with the dealership. I gingerly drove my truck to the dealership. By the time I arrived, I had a flashing engine light, and the sound had become much louder. The dealership looked at my truck and told me I needed an engine replacement.
Additional Notes:
Driving home from work, my truck began to have a ticking sound from r/h front engine area. I drove the vehicle home. By the time I reached home the ticking sound became much louder. So, I shut off the vehicle and made an appointment with the dealership. I gingerly drove my truck to the dealership. By the time I arrived, I had a flashing engine light, and the sound had become much louder. The dealership looked at my truck and told me I needed an engine replacement.
Mfg Campaign: 11610721
Recall Date: Aug 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Corrective Action:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Additional Notes:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Mfg Campaign: 11609268
Recall Date: Aug 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Corrective Action:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Additional Notes:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Mfg Campaign: 11609268
Recall Date: Aug 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Corrective Action:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Additional Notes:
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Mfg Campaign: 11609268
Recall Date: Aug 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera on my Honda Ridgeline was repaired under a recall but is now defective again. I hope Honda will investigate the previous recall repairs and issue another fix in the future.
Corrective Action:
The backup camera on my Honda Ridgeline was repaired under a recall but is now defective again. I hope Honda will investigate the previous recall repairs and issue another fix in the future.
Additional Notes:
The backup camera on my Honda Ridgeline was repaired under a recall but is now defective again. I hope Honda will investigate the previous recall repairs and issue another fix in the future.
Mfg Campaign: 11609095
Recall Date: Aug 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
[XXX], driving under normal conditions, the 2017 Honda Ridgeline truck suddenly burst into flames from under the engine hood. No warning lights lit, only a loud and very sudden bang was heard. Only with the good fortune that other motorists flagged down my wife who was driving. She stopped immediately and they helped her escape from the truck, after she turned it off. The flames subsided but unaware of what was the issue, she called 911 emergency services, and seven firefighters arrived from opposite directions to ensure the truck would not explode or burn after a thorough investigation. The Orillia, Ontario OPP has this event recorded as they dispatched the 911 emergency call. The next day, we had the truck towed to a local garage and it was determined after some investigation that the engine has seized. It is now understood that a Honda Service Bulletin #23-097 includes the safety recall for our truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], driving under normal conditions, the 2017 Honda Ridgeline truck suddenly burst into flames from under the engine hood. No warning lights lit, only a loud and very sudden bang was heard. Only with the good fortune that other motorists flagged down my wife who was driving. She stopped immediately and they helped her escape from the truck, after she turned it off. The flames subsided but unaware of what was the issue, she called 911 emergency services, and seven firefighters arrived from opposite directions to ensure the truck would not explode or burn after a thorough investigation. The Orillia, Ontario OPP has this event recorded as they dispatched the 911 emergency call. The next day, we had the truck towed to a local garage and it was determined after some investigation that the engine has seized. It is now understood that a Honda Service Bulletin #23-097 includes the safety recall for our truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], driving under normal conditions, the 2017 Honda Ridgeline truck suddenly burst into flames from under the engine hood. No warning lights lit, only a loud and very sudden bang was heard. Only with the good fortune that other motorists flagged down my wife who was driving. She stopped immediately and they helped her escape from the truck, after she turned it off. The flames subsided but unaware of what was the issue, she called 911 emergency services, and seven firefighters arrived from opposite directions to ensure the truck would not explode or burn after a thorough investigation. The Orillia, Ontario OPP has this event recorded as they dispatched the 911 emergency call. The next day, we had the truck towed to a local garage and it was determined after some investigation that the engine has seized. It is now understood that a Honda Service Bulletin #23-097 includes the safety recall for our truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11606900
Recall Date: Aug 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Sunroof randomly exploded I was traveling on a highway and we heard a very loud “pop”. We at first thought we were hit by someone else, or blew a tire. Neither occurred but then heard wind and noticed the sunroof not only shattered, but blew outward. There were glass shards all around. We have taken it to the dealership and they said while other vehicles have had problems, the Ridgeline is not under a recall. I took pictures as to document what occurred. There was absolutely no warning that it was about to happened, either through the vehicle warning system or noises prior to the loud pop. It simply came out of no where and scared us immensely until we recognized what had happened.
Corrective Action:
Sunroof randomly exploded I was traveling on a highway and we heard a very loud “pop”. We at first thought we were hit by someone else, or blew a tire. Neither occurred but then heard wind and noticed the sunroof not only shattered, but blew outward. There were glass shards all around. We have taken it to the dealership and they said while other vehicles have had problems, the Ridgeline is not under a recall. I took pictures as to document what occurred. There was absolutely no warning that it was about to happened, either through the vehicle warning system or noises prior to the loud pop. It simply came out of no where and scared us immensely until we recognized what had happened.
Additional Notes:
Sunroof randomly exploded I was traveling on a highway and we heard a very loud “pop”. We at first thought we were hit by someone else, or blew a tire. Neither occurred but then heard wind and noticed the sunroof not only shattered, but blew outward. There were glass shards all around. We have taken it to the dealership and they said while other vehicles have had problems, the Ridgeline is not under a recall. I took pictures as to document what occurred. There was absolutely no warning that it was about to happened, either through the vehicle warning system or noises prior to the loud pop. It simply came out of no where and scared us immensely until we recognized what had happened.
Mfg Campaign: 11605329
Recall Date: Jul 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Corrective Action:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Additional Notes:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Mfg Campaign: 11596766
Recall Date: Jun 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Corrective Action:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Additional Notes:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Mfg Campaign: 11596766
Recall Date: Jun 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Corrective Action:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Additional Notes:
My 2017 honda Ridgeline started making loud noises coming from the engine. I took it to autozone and they used there diagnostic tool and all that came up was an issue with the oxygen getting into the fuel due to an issue with the fuel injector. On my way home it stopped running as I was making a turn. Mechanic confirmed engine failure. I did research and typed my vin into Kelly blue book recall section and 7 recalls came up, including the engine. But when I called Honda they said only 2 recalls were associated with my VIN.I take good care of my truck and there is not reason why my engine would fail unless there was an issue with manufacturing, or one of the other recalls caused the engine to fail. I purchased my truck for $30k a few years ago and I can’t afford for it to completely inoperable and am certain the engine seized because of a manufacturing issue.
Mfg Campaign: 11596766
Recall Date: Jun 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Our 2017 Honda Ridgeline started making a rattling sound coming from the engine compartment. We took it to our local mechanic, who determined the engine rod bearing had failed and the engine needed to be replaced. The vehicle was then taken to the local Honda dealer for repair in case it was covered under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The dealer diagnosed that the engine rod bearing had failed and the engine needed to be replaced, but would not cover cost of the repair since the truck's VIN was not included in the recall even though the truck had experienced the failure listed in the recall. The truck had only 72,000 miles on it and had been regularly maintained. Per my mechanic, it should not have failed in this manner. In fact, he'd never seen a failure like this on a relatively low mile vehicle that had been maintained. I believe that the recall needs to be re-examined to see if the scope needs to be broadened to include more VINs. Based on my mechanics input and the nature of the current recall, I don't believe this failure was just an "bad luck" outlier.
Corrective Action:
Our 2017 Honda Ridgeline started making a rattling sound coming from the engine compartment. We took it to our local mechanic, who determined the engine rod bearing had failed and the engine needed to be replaced. The vehicle was then taken to the local Honda dealer for repair in case it was covered under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The dealer diagnosed that the engine rod bearing had failed and the engine needed to be replaced, but would not cover cost of the repair since the truck's VIN was not included in the recall even though the truck had experienced the failure listed in the recall. The truck had only 72,000 miles on it and had been regularly maintained. Per my mechanic, it should not have failed in this manner. In fact, he'd never seen a failure like this on a relatively low mile vehicle that had been maintained. I believe that the recall needs to be re-examined to see if the scope needs to be broadened to include more VINs. Based on my mechanics input and the nature of the current recall, I don't believe this failure was just an "bad luck" outlier.
Additional Notes:
Our 2017 Honda Ridgeline started making a rattling sound coming from the engine compartment. We took it to our local mechanic, who determined the engine rod bearing had failed and the engine needed to be replaced. The vehicle was then taken to the local Honda dealer for repair in case it was covered under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The dealer diagnosed that the engine rod bearing had failed and the engine needed to be replaced, but would not cover cost of the repair since the truck's VIN was not included in the recall even though the truck had experienced the failure listed in the recall. The truck had only 72,000 miles on it and had been regularly maintained. Per my mechanic, it should not have failed in this manner. In fact, he'd never seen a failure like this on a relatively low mile vehicle that had been maintained. I believe that the recall needs to be re-examined to see if the scope needs to be broadened to include more VINs. Based on my mechanics input and the nature of the current recall, I don't believe this failure was just an "bad luck" outlier.
Mfg Campaign: 11595057
Recall Date: Jun 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Vehicle appears to have rod bearing failure and is available for inspection. Myself and family are at risk for being in a serious accident and/or stranded should catastrophic engine failure occur. Problem has been reproduced and confirmed by dealer (Howdy Honda Austin, TX). There is an existing technical service bulletin (TSB 24-002) for this issue and dealer believes my vehicle is affected, but my VIN does not show in affected VIN database. Vehicle has been inspected, but not affected part since that would require opening up the engine block. No warnings, just the engine knock which showed up a couple months ago. Besides taking vehicle to dealer for inspection, vehicle has been parked.
Corrective Action:
Vehicle appears to have rod bearing failure and is available for inspection. Myself and family are at risk for being in a serious accident and/or stranded should catastrophic engine failure occur. Problem has been reproduced and confirmed by dealer (Howdy Honda Austin, TX). There is an existing technical service bulletin (TSB 24-002) for this issue and dealer believes my vehicle is affected, but my VIN does not show in affected VIN database. Vehicle has been inspected, but not affected part since that would require opening up the engine block. No warnings, just the engine knock which showed up a couple months ago. Besides taking vehicle to dealer for inspection, vehicle has been parked.
Additional Notes:
Vehicle appears to have rod bearing failure and is available for inspection. Myself and family are at risk for being in a serious accident and/or stranded should catastrophic engine failure occur. Problem has been reproduced and confirmed by dealer (Howdy Honda Austin, TX). There is an existing technical service bulletin (TSB 24-002) for this issue and dealer believes my vehicle is affected, but my VIN does not show in affected VIN database. Vehicle has been inspected, but not affected part since that would require opening up the engine block. No warnings, just the engine knock which showed up a couple months ago. Besides taking vehicle to dealer for inspection, vehicle has been parked.
Mfg Campaign: 11593483
Recall Date: Jun 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On our way home the motor started ticking loudly and more and more loss of power. All the dash lights came on with the check engine light. We called the dealer and they said to bring it in. We babied it another mile and could no longer go more than 20 mph. We pulled over as soon as we could and the motor couldn’t go any more. Had it towed to the dealership and they said the whole fuel injection system failed and then discovered the rod bearings were destroyed. The car only had 84,000 miles on it and we have only owned it since November of 2023 we had the last service done at the dealership. I know the VIN isn’t right for the recall of the 2017 Ridgelines rod bearings but so many other people have had the same problem. I feel it should at least be looked into more. I do not have a repair invoice yet because it is still at the dealership waiting for a motor to be delivered to put in it.
Corrective Action:
On our way home the motor started ticking loudly and more and more loss of power. All the dash lights came on with the check engine light. We called the dealer and they said to bring it in. We babied it another mile and could no longer go more than 20 mph. We pulled over as soon as we could and the motor couldn’t go any more. Had it towed to the dealership and they said the whole fuel injection system failed and then discovered the rod bearings were destroyed. The car only had 84,000 miles on it and we have only owned it since November of 2023 we had the last service done at the dealership. I know the VIN isn’t right for the recall of the 2017 Ridgelines rod bearings but so many other people have had the same problem. I feel it should at least be looked into more. I do not have a repair invoice yet because it is still at the dealership waiting for a motor to be delivered to put in it.
Additional Notes:
On our way home the motor started ticking loudly and more and more loss of power. All the dash lights came on with the check engine light. We called the dealer and they said to bring it in. We babied it another mile and could no longer go more than 20 mph. We pulled over as soon as we could and the motor couldn’t go any more. Had it towed to the dealership and they said the whole fuel injection system failed and then discovered the rod bearings were destroyed. The car only had 84,000 miles on it and we have only owned it since November of 2023 we had the last service done at the dealership. I know the VIN isn’t right for the recall of the 2017 Ridgelines rod bearings but so many other people have had the same problem. I feel it should at least be looked into more. I do not have a repair invoice yet because it is still at the dealership waiting for a motor to be delivered to put in it.
Mfg Campaign: 11593319
Recall Date: Jun 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On our way home the motor started ticking loudly and more and more loss of power. All the dash lights came on with the check engine light. We called the dealer and they said to bring it in. We babied it another mile and could no longer go more than 20 mph. We pulled over as soon as we could and the motor couldn’t go any more. Had it towed to the dealership and they said the whole fuel injection system failed and then discovered the rod bearings were destroyed. The car only had 84,000 miles on it and we have only owned it since November of 2023 we had the last service done at the dealership. I know the VIN isn’t right for the recall of the 2017 Ridgelines rod bearings but so many other people have had the same problem. I feel it should at least be looked into more. I do not have a repair invoice yet because it is still at the dealership waiting for a motor to be delivered to put in it.
Corrective Action:
On our way home the motor started ticking loudly and more and more loss of power. All the dash lights came on with the check engine light. We called the dealer and they said to bring it in. We babied it another mile and could no longer go more than 20 mph. We pulled over as soon as we could and the motor couldn’t go any more. Had it towed to the dealership and they said the whole fuel injection system failed and then discovered the rod bearings were destroyed. The car only had 84,000 miles on it and we have only owned it since November of 2023 we had the last service done at the dealership. I know the VIN isn’t right for the recall of the 2017 Ridgelines rod bearings but so many other people have had the same problem. I feel it should at least be looked into more. I do not have a repair invoice yet because it is still at the dealership waiting for a motor to be delivered to put in it.
Additional Notes:
On our way home the motor started ticking loudly and more and more loss of power. All the dash lights came on with the check engine light. We called the dealer and they said to bring it in. We babied it another mile and could no longer go more than 20 mph. We pulled over as soon as we could and the motor couldn’t go any more. Had it towed to the dealership and they said the whole fuel injection system failed and then discovered the rod bearings were destroyed. The car only had 84,000 miles on it and we have only owned it since November of 2023 we had the last service done at the dealership. I know the VIN isn’t right for the recall of the 2017 Ridgelines rod bearings but so many other people have had the same problem. I feel it should at least be looked into more. I do not have a repair invoice yet because it is still at the dealership waiting for a motor to be delivered to put in it.
Mfg Campaign: 11593319
Recall Date: Jun 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
There was an engine failure with a rod bearing in the engine. I believe the engine is still available at the shop that replaced it for review. I have already raised this issue with Honda and they were not interested in seeing the motor. The truck stalled out on the highway on the way to work during high traffic time. The truck was looked at by an independent auto repair shop. After the failure the engine did restart, and it was obvious by the noise that it had a bearing failure. There were no symptoms that the engine would fail before failure. at the time of the failure the engine light did come on. After the failure I learned that this exact year and model of truck had a recall for the exact issue that I had. I contacted Honda dealership before I had the repair completed and they said they would reach out to the Honda representative to see if there was anything they were willing to do. Nobody got back to me until several weeks later after I contacted Honda customer service on 3/21/24. Honda customer service sent me an email on 4/11/2024 after the engine was replaced. I was told since the engine was already replaced there was nothing they could do. I believe that Honda knows that this bearing recall affects many more vehicles including mine and are trying to save money by not releasing the true scope of the vehicles that may be affected. I will attach a copy of the bill for the engine replacement.
Corrective Action:
There was an engine failure with a rod bearing in the engine. I believe the engine is still available at the shop that replaced it for review. I have already raised this issue with Honda and they were not interested in seeing the motor. The truck stalled out on the highway on the way to work during high traffic time. The truck was looked at by an independent auto repair shop. After the failure the engine did restart, and it was obvious by the noise that it had a bearing failure. There were no symptoms that the engine would fail before failure. at the time of the failure the engine light did come on. After the failure I learned that this exact year and model of truck had a recall for the exact issue that I had. I contacted Honda dealership before I had the repair completed and they said they would reach out to the Honda representative to see if there was anything they were willing to do. Nobody got back to me until several weeks later after I contacted Honda customer service on 3/21/24. Honda customer service sent me an email on 4/11/2024 after the engine was replaced. I was told since the engine was already replaced there was nothing they could do. I believe that Honda knows that this bearing recall affects many more vehicles including mine and are trying to save money by not releasing the true scope of the vehicles that may be affected. I will attach a copy of the bill for the engine replacement.
Additional Notes:
There was an engine failure with a rod bearing in the engine. I believe the engine is still available at the shop that replaced it for review. I have already raised this issue with Honda and they were not interested in seeing the motor. The truck stalled out on the highway on the way to work during high traffic time. The truck was looked at by an independent auto repair shop. After the failure the engine did restart, and it was obvious by the noise that it had a bearing failure. There were no symptoms that the engine would fail before failure. at the time of the failure the engine light did come on. After the failure I learned that this exact year and model of truck had a recall for the exact issue that I had. I contacted Honda dealership before I had the repair completed and they said they would reach out to the Honda representative to see if there was anything they were willing to do. Nobody got back to me until several weeks later after I contacted Honda customer service on 3/21/24. Honda customer service sent me an email on 4/11/2024 after the engine was replaced. I was told since the engine was already replaced there was nothing they could do. I believe that Honda knows that this bearing recall affects many more vehicles including mine and are trying to save money by not releasing the true scope of the vehicles that may be affected. I will attach a copy of the bill for the engine replacement.
Mfg Campaign: 11590588
Recall Date: May 24, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury