HONDA RIDGELINE 2017

Complete listing of complaints and recalls for this vehicle

378
Complaints
42
Recalls

Complaints & Recalls

378 Complaints 42 Recalls

Official Safety Recalls - Important!

42 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 22V867000 SAFETY RECALL
117.4K Vehicles Affected
Recall Date: Nov 23, 2022
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.

Potential Risk:
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is 6RW.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: 6RW
Notice Date: Aug 31, 2023
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20E068000 SAFETY RECALL
151.3K Vehicles Affected
Recall Date: Sep 17, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.

Potential Risk:
A separated panel may become a road hazard, increasing the risk of crash or injury.
FREE Recall Solution:
Honda will notify all registered owners of 2017-2020 Honda Ridgelines, and dealers will install tethers onto any Honda Genuine Accessory Tonneau Cover to prevent panel separation and apply warning labels, free of charge. In addition, an updated accessory user's information manual will be provided. The recall began October 26, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is F8M.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: F8M
Notice Date: Oct 26, 2020
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V053000 SAFETY RECALL
106.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.

Potential Risk:
A crack in the fuel pump feed port can allow pressurized fuel to leak out, increasing the risk of a fire.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump, if necessary, and install a fuel pump cover, free of charge. The recall began March 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. The recall number for this recall is Q3V.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Q3V
Notice Date: Mar 14, 2019
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 16V888000 SAFETY RECALL
9.2K Vehicles Affected
Recall Date: Dec 9, 2016
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode.

Potential Risk:
Corrosion of the wiring harness can cause increased electrical resistance, unexpectedly activating the vehicle stability assist (VSA) system, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the rear wiring harness and related components, replacing them as necessary, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KD3
Notice Date: Feb 3, 2017
Recall Date: Dec 9, 2016

Consumer Complaints

378 Complaints
Honda (american Honda Motor Co.)
Campaign: 11588446 Other
May 13, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

While driving the automatic transmission would shift hard causing a lurching motion with the truck. This has happened multiple times and is a known to Honda. It did it again recently shifting hard or not shifting which is a problem in traffic where cars are moving faster speed I almost had someone hit me from behind because as the truck accelerates it suddenly stops and lurches forward like popping a clutch in a standard. Then the emission control light came on, check transmission light came on, bsi light came on and on the display where it indicates P D R L it the P symbol with an X through it. I was in heavy traffic and felt lucky not to be in an accident

Corrective Action:

While driving the automatic transmission would shift hard causing a lurching motion with the truck. This has happened multiple times and is a known to Honda. It did it again recently shifting hard or not shifting which is a problem in traffic where cars are moving faster speed I almost had someone hit me from behind because as the truck accelerates it suddenly stops and lurches forward like popping a clutch in a standard. Then the emission control light came on, check transmission light came on, bsi light came on and on the display where it indicates P D R L it the P symbol with an X through it. I was in heavy traffic and felt lucky not to be in an accident

Additional Notes:

While driving the automatic transmission would shift hard causing a lurching motion with the truck. This has happened multiple times and is a known to Honda. It did it again recently shifting hard or not shifting which is a problem in traffic where cars are moving faster speed I almost had someone hit me from behind because as the truck accelerates it suddenly stops and lurches forward like popping a clutch in a standard. Then the emission control light came on, check transmission light came on, bsi light came on and on the display where it indicates P D R L it the P symbol with an X through it. I was in heavy traffic and felt lucky not to be in an accident

Manufacturer: HONDA
Mfg Campaign: 11588446
Notice Date: May 13, 2024
Recall Date: May 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11586026 Other
Apr 30, 2024
Defect Description:

STRUCTURE:BODY:HOOD

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: HONDA
Mfg Campaign: 11586026
Notice Date: Apr 30, 2024
Recall Date: Apr 30, 2024
Honda (american Honda Motor Co.)
Campaign: 11586026 Other
Apr 30, 2024
Defect Description:

STRUCTURE

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: HONDA
Mfg Campaign: 11586026
Notice Date: Apr 30, 2024
Recall Date: Apr 30, 2024
Honda (american Honda Motor Co.)
Campaign: 11583765 Other
Apr 18, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The collision mitigation Braking System has activated my brakes resulting in a lock up 3 times and I've only owned the truck for 2 months. One of the times I was rear ended do to the trucking stopping suddenly. I now have to drive with the system turned off because of how dangerous it is to have on.

Corrective Action:

The collision mitigation Braking System has activated my brakes resulting in a lock up 3 times and I've only owned the truck for 2 months. One of the times I was rear ended do to the trucking stopping suddenly. I now have to drive with the system turned off because of how dangerous it is to have on.

Additional Notes:

The collision mitigation Braking System has activated my brakes resulting in a lock up 3 times and I've only owned the truck for 2 months. One of the times I was rear ended do to the trucking stopping suddenly. I now have to drive with the system turned off because of how dangerous it is to have on.

Manufacturer: HONDA
Mfg Campaign: 11583765
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11582987 Other
Apr 15, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

- Door actuators - specifically back door actuators. Both back door actuators are failing, one almost never works (sometimes locks, never unlocks) and the other one is more sporadic. The front passenger door also went a week a few months ago that it was not consistently working. - Safety - 1- the actuators inconsistently work and either leave the car unsecured while moving/parked. 2- because the doors at times only manually lock my 3 year old can open the door. I have changed the side of the car I have her car seat on so I can reach behind me if it does not lock. 3- A younger kid cannot unlock the doors because they are much harder to push after they malfunctioned. Sometimes they become completely jammed and I have to push on it really hard while operating the handle... it is challenging for an adult, let alone a child. I really can't live with not fixing them as my kids would be trapped in an emergency situation. - Yes, dealer confirmed it was the actuator, but could only get back passenger door to fail during the visit. - No, just the dealer who gave me a quote to fix it. Quote was for almost $800 for both back doors, plus $80 to "diagnose" what I already told them which was the actuators did not work. I have it scheduled to be replaced for half that price at a different shop next week. This seemed like a crazy price to not have my kids trapped in the car. This sounds like a common issue in forums and since both of mine have failed (plus maybe the front passenger door too) it doesn't seem like bad luck of 1 part. - No I am not exactly sure when it started. I think the back passenger door has been awhile, my auto-start stopped working but the door awhile ago and I think this was the reason. I didn't realize it until last summer when I went to open the door when someone opened my door when I knew the truck was locked.

Corrective Action:

- Door actuators - specifically back door actuators. Both back door actuators are failing, one almost never works (sometimes locks, never unlocks) and the other one is more sporadic. The front passenger door also went a week a few months ago that it was not consistently working. - Safety - 1- the actuators inconsistently work and either leave the car unsecured while moving/parked. 2- because the doors at times only manually lock my 3 year old can open the door. I have changed the side of the car I have her car seat on so I can reach behind me if it does not lock. 3- A younger kid cannot unlock the doors because they are much harder to push after they malfunctioned. Sometimes they become completely jammed and I have to push on it really hard while operating the handle... it is challenging for an adult, let alone a child. I really can't live with not fixing them as my kids would be trapped in an emergency situation. - Yes, dealer confirmed it was the actuator, but could only get back passenger door to fail during the visit. - No, just the dealer who gave me a quote to fix it. Quote was for almost $800 for both back doors, plus $80 to "diagnose" what I already told them which was the actuators did not work. I have it scheduled to be replaced for half that price at a different shop next week. This seemed like a crazy price to not have my kids trapped in the car. This sounds like a common issue in forums and since both of mine have failed (plus maybe the front passenger door too) it doesn't seem like bad luck of 1 part. - No I am not exactly sure when it started. I think the back passenger door has been awhile, my auto-start stopped working but the door awhile ago and I think this was the reason. I didn't realize it until last summer when I went to open the door when someone opened my door when I knew the truck was locked.

Additional Notes:

- Door actuators - specifically back door actuators. Both back door actuators are failing, one almost never works (sometimes locks, never unlocks) and the other one is more sporadic. The front passenger door also went a week a few months ago that it was not consistently working. - Safety - 1- the actuators inconsistently work and either leave the car unsecured while moving/parked. 2- because the doors at times only manually lock my 3 year old can open the door. I have changed the side of the car I have her car seat on so I can reach behind me if it does not lock. 3- A younger kid cannot unlock the doors because they are much harder to push after they malfunctioned. Sometimes they become completely jammed and I have to push on it really hard while operating the handle... it is challenging for an adult, let alone a child. I really can't live with not fixing them as my kids would be trapped in an emergency situation. - Yes, dealer confirmed it was the actuator, but could only get back passenger door to fail during the visit. - No, just the dealer who gave me a quote to fix it. Quote was for almost $800 for both back doors, plus $80 to "diagnose" what I already told them which was the actuators did not work. I have it scheduled to be replaced for half that price at a different shop next week. This seemed like a crazy price to not have my kids trapped in the car. This sounds like a common issue in forums and since both of mine have failed (plus maybe the front passenger door too) it doesn't seem like bad luck of 1 part. - No I am not exactly sure when it started. I think the back passenger door has been awhile, my auto-start stopped working but the door awhile ago and I think this was the reason. I didn't realize it until last summer when I went to open the door when someone opened my door when I knew the truck was locked.

Manufacturer: HONDA
Mfg Campaign: 11582987
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024
Honda (american Honda Motor Co.)
Campaign: 11582355 Other
Apr 11, 2024
Defect Description:

ENGINE

Potential Consequences:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Corrective Action:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Additional Notes:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Manufacturer: HONDA
Mfg Campaign: 11582355
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Honda (american Honda Motor Co.)
Campaign: 11582355 Other
Apr 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Corrective Action:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Additional Notes:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Manufacturer: HONDA
Mfg Campaign: 11582355
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Honda (american Honda Motor Co.)
Campaign: 11582355 Other
Apr 11, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Corrective Action:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Additional Notes:

Rod bearings failed, leaving metal shards in the pistons which causes engine the to overheat and seize or catch fire. The engine noise was getting increasingly loud over a 3 day period so I took it into the dealership (Honda of Seattle) and they found rod bearings had worn apart and were floating around inside the engine. This requires a full engine replacement. There were no warning lamps.

Manufacturer: HONDA
Mfg Campaign: 11582355
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Honda (american Honda Motor Co.)
Campaign: 11578130 Other
Mar 18, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission shifts hard Torque converter problems have been reported by many owners online and Honda has apparently extended warranties for some but says my vin is not recalled I would like you to investigate and resolve this issue

Corrective Action:

Transmission shifts hard Torque converter problems have been reported by many owners online and Honda has apparently extended warranties for some but says my vin is not recalled I would like you to investigate and resolve this issue

Additional Notes:

Transmission shifts hard Torque converter problems have been reported by many owners online and Honda has apparently extended warranties for some but says my vin is not recalled I would like you to investigate and resolve this issue

Manufacturer: HONDA
Mfg Campaign: 11578130
Notice Date: Mar 18, 2024
Recall Date: Mar 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11577253 Other
Mar 13, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Over the past 15 months, our 2017 Honda Ridgeline has been at the Honda dealership service for over 90 days, or 20% of the elapsed time. A 2nd replacement of the torque converter (3rd unit) in March 2024 has not resolved the judder/vibration, which does not occur when the engine temperature is cold. The vibration is consistently recurring once the engine has reached nominal operating temperature, when the transmission is in 4th-5th gear around 1800 RPM, 30-50 MPH. Based on the dealership-attempted fixes, the dealer believes the issue is due to Variable Cylinder Management (VCM) and Active Control Mount (ACM) degradation. The dealer, in contact with Honda tech line, have no known fix to this systemic defect. The vehicle has been 100% serviced at Fisher Honda per the factory maintenance schedule. All recommended and required service, including Technical Service Bulletins and Recalls have been performed and are up-to-date. Reference earlier NHTSA ID 11554673 (Nov 2023).

Corrective Action:

Over the past 15 months, our 2017 Honda Ridgeline has been at the Honda dealership service for over 90 days, or 20% of the elapsed time. A 2nd replacement of the torque converter (3rd unit) in March 2024 has not resolved the judder/vibration, which does not occur when the engine temperature is cold. The vibration is consistently recurring once the engine has reached nominal operating temperature, when the transmission is in 4th-5th gear around 1800 RPM, 30-50 MPH. Based on the dealership-attempted fixes, the dealer believes the issue is due to Variable Cylinder Management (VCM) and Active Control Mount (ACM) degradation. The dealer, in contact with Honda tech line, have no known fix to this systemic defect. The vehicle has been 100% serviced at Fisher Honda per the factory maintenance schedule. All recommended and required service, including Technical Service Bulletins and Recalls have been performed and are up-to-date. Reference earlier NHTSA ID 11554673 (Nov 2023).

Additional Notes:

Over the past 15 months, our 2017 Honda Ridgeline has been at the Honda dealership service for over 90 days, or 20% of the elapsed time. A 2nd replacement of the torque converter (3rd unit) in March 2024 has not resolved the judder/vibration, which does not occur when the engine temperature is cold. The vibration is consistently recurring once the engine has reached nominal operating temperature, when the transmission is in 4th-5th gear around 1800 RPM, 30-50 MPH. Based on the dealership-attempted fixes, the dealer believes the issue is due to Variable Cylinder Management (VCM) and Active Control Mount (ACM) degradation. The dealer, in contact with Honda tech line, have no known fix to this systemic defect. The vehicle has been 100% serviced at Fisher Honda per the factory maintenance schedule. All recommended and required service, including Technical Service Bulletins and Recalls have been performed and are up-to-date. Reference earlier NHTSA ID 11554673 (Nov 2023).

Manufacturer: HONDA
Mfg Campaign: 11577253
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11577253 Other
Mar 13, 2024
Defect Description:

ENGINE

Potential Consequences:

Over the past 15 months, our 2017 Honda Ridgeline has been at the Honda dealership service for over 90 days, or 20% of the elapsed time. A 2nd replacement of the torque converter (3rd unit) in March 2024 has not resolved the judder/vibration, which does not occur when the engine temperature is cold. The vibration is consistently recurring once the engine has reached nominal operating temperature, when the transmission is in 4th-5th gear around 1800 RPM, 30-50 MPH. Based on the dealership-attempted fixes, the dealer believes the issue is due to Variable Cylinder Management (VCM) and Active Control Mount (ACM) degradation. The dealer, in contact with Honda tech line, have no known fix to this systemic defect. The vehicle has been 100% serviced at Fisher Honda per the factory maintenance schedule. All recommended and required service, including Technical Service Bulletins and Recalls have been performed and are up-to-date. Reference earlier NHTSA ID 11554673 (Nov 2023).

Corrective Action:

Over the past 15 months, our 2017 Honda Ridgeline has been at the Honda dealership service for over 90 days, or 20% of the elapsed time. A 2nd replacement of the torque converter (3rd unit) in March 2024 has not resolved the judder/vibration, which does not occur when the engine temperature is cold. The vibration is consistently recurring once the engine has reached nominal operating temperature, when the transmission is in 4th-5th gear around 1800 RPM, 30-50 MPH. Based on the dealership-attempted fixes, the dealer believes the issue is due to Variable Cylinder Management (VCM) and Active Control Mount (ACM) degradation. The dealer, in contact with Honda tech line, have no known fix to this systemic defect. The vehicle has been 100% serviced at Fisher Honda per the factory maintenance schedule. All recommended and required service, including Technical Service Bulletins and Recalls have been performed and are up-to-date. Reference earlier NHTSA ID 11554673 (Nov 2023).

Additional Notes:

Over the past 15 months, our 2017 Honda Ridgeline has been at the Honda dealership service for over 90 days, or 20% of the elapsed time. A 2nd replacement of the torque converter (3rd unit) in March 2024 has not resolved the judder/vibration, which does not occur when the engine temperature is cold. The vibration is consistently recurring once the engine has reached nominal operating temperature, when the transmission is in 4th-5th gear around 1800 RPM, 30-50 MPH. Based on the dealership-attempted fixes, the dealer believes the issue is due to Variable Cylinder Management (VCM) and Active Control Mount (ACM) degradation. The dealer, in contact with Honda tech line, have no known fix to this systemic defect. The vehicle has been 100% serviced at Fisher Honda per the factory maintenance schedule. All recommended and required service, including Technical Service Bulletins and Recalls have been performed and are up-to-date. Reference earlier NHTSA ID 11554673 (Nov 2023).

Manufacturer: HONDA
Mfg Campaign: 11577253
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11575939 Other
Mar 7, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My vehicle has 113,795 miles and it is leaking Windshield Washer Fluid. I have not attempted a repair yet, but I’m assuming it’s leaking from the reservoir.

Corrective Action:

My vehicle has 113,795 miles and it is leaking Windshield Washer Fluid. I have not attempted a repair yet, but I’m assuming it’s leaking from the reservoir.

Additional Notes:

My vehicle has 113,795 miles and it is leaking Windshield Washer Fluid. I have not attempted a repair yet, but I’m assuming it’s leaking from the reservoir.

Manufacturer: HONDA
Mfg Campaign: 11575939
Notice Date: Mar 7, 2024
Recall Date: Mar 7, 2024
Honda (american Honda Motor Co.)
Campaign: 11573162 Other
Feb 21, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2017 Honda Ridgeline. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact was informed by the Service Center that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,000.

Corrective Action:

The contact owns a 2017 Honda Ridgeline. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact was informed by the Service Center that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,000.

Additional Notes:

The contact owns a 2017 Honda Ridgeline. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact was informed by the Service Center that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,000.

Manufacturer: HONDA
Mfg Campaign: 11573162
Notice Date: Feb 21, 2024
Recall Date: Feb 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11572388 Other
Feb 16, 2024
Defect Description:

ENGINE

Potential Consequences:

The check engine light came on while driving on the highway. I then pulled over to check oil and coolant levels. The coolant was down but not empty, so I topped it up. I then restarted the truck and the engine was down on power and I had to limp it to the dealership. The dealership confirmed that the engine was blown, likely due to a connecting rod bearing failure. Now I am waiting for Honda to make a call on it because it is out of warranty.

Corrective Action:

The check engine light came on while driving on the highway. I then pulled over to check oil and coolant levels. The coolant was down but not empty, so I topped it up. I then restarted the truck and the engine was down on power and I had to limp it to the dealership. The dealership confirmed that the engine was blown, likely due to a connecting rod bearing failure. Now I am waiting for Honda to make a call on it because it is out of warranty.

Additional Notes:

The check engine light came on while driving on the highway. I then pulled over to check oil and coolant levels. The coolant was down but not empty, so I topped it up. I then restarted the truck and the engine was down on power and I had to limp it to the dealership. The dealership confirmed that the engine was blown, likely due to a connecting rod bearing failure. Now I am waiting for Honda to make a call on it because it is out of warranty.

Manufacturer: HONDA
Mfg Campaign: 11572388
Notice Date: Feb 16, 2024
Recall Date: Feb 16, 2024
Honda (american Honda Motor Co.)
Campaign: 11571610 Other
Feb 13, 2024
Defect Description:

ENGINE

Potential Consequences:

I was in line waiting for a pick up order when all of a sudden my ridgeline just stopped - engine kicked off - no warning lights came on ahead of this incident - there were no noises from the truck beforehand - no early indication that something like this was going to happen - thank G.. I was in line at MacDonald's and not on the highway. Engine just seized. I have taken my ridgeline to Honda - and they have said that they can't figure out why this happened - surprised for a ridgeline with 100,000 miles - it's been serviced at appropriate times. There were some recalls on it, but not one that would cause this issue - however , we did see if the NHTSA site that many 2017 ridgelines are being recalls due to manufacturing errors - we feel that honda should assume some responsibility.

Corrective Action:

I was in line waiting for a pick up order when all of a sudden my ridgeline just stopped - engine kicked off - no warning lights came on ahead of this incident - there were no noises from the truck beforehand - no early indication that something like this was going to happen - thank G.. I was in line at MacDonald's and not on the highway. Engine just seized. I have taken my ridgeline to Honda - and they have said that they can't figure out why this happened - surprised for a ridgeline with 100,000 miles - it's been serviced at appropriate times. There were some recalls on it, but not one that would cause this issue - however , we did see if the NHTSA site that many 2017 ridgelines are being recalls due to manufacturing errors - we feel that honda should assume some responsibility.

Additional Notes:

I was in line waiting for a pick up order when all of a sudden my ridgeline just stopped - engine kicked off - no warning lights came on ahead of this incident - there were no noises from the truck beforehand - no early indication that something like this was going to happen - thank G.. I was in line at MacDonald's and not on the highway. Engine just seized. I have taken my ridgeline to Honda - and they have said that they can't figure out why this happened - surprised for a ridgeline with 100,000 miles - it's been serviced at appropriate times. There were some recalls on it, but not one that would cause this issue - however , we did see if the NHTSA site that many 2017 ridgelines are being recalls due to manufacturing errors - we feel that honda should assume some responsibility.

Manufacturer: HONDA
Mfg Campaign: 11571610
Notice Date: Feb 13, 2024
Recall Date: Feb 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11571610 Other
Feb 13, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was in line waiting for a pick up order when all of a sudden my ridgeline just stopped - engine kicked off - no warning lights came on ahead of this incident - there were no noises from the truck beforehand - no early indication that something like this was going to happen - thank G.. I was in line at MacDonald's and not on the highway. Engine just seized. I have taken my ridgeline to Honda - and they have said that they can't figure out why this happened - surprised for a ridgeline with 100,000 miles - it's been serviced at appropriate times. There were some recalls on it, but not one that would cause this issue - however , we did see if the NHTSA site that many 2017 ridgelines are being recalls due to manufacturing errors - we feel that honda should assume some responsibility.

Corrective Action:

I was in line waiting for a pick up order when all of a sudden my ridgeline just stopped - engine kicked off - no warning lights came on ahead of this incident - there were no noises from the truck beforehand - no early indication that something like this was going to happen - thank G.. I was in line at MacDonald's and not on the highway. Engine just seized. I have taken my ridgeline to Honda - and they have said that they can't figure out why this happened - surprised for a ridgeline with 100,000 miles - it's been serviced at appropriate times. There were some recalls on it, but not one that would cause this issue - however , we did see if the NHTSA site that many 2017 ridgelines are being recalls due to manufacturing errors - we feel that honda should assume some responsibility.

Additional Notes:

I was in line waiting for a pick up order when all of a sudden my ridgeline just stopped - engine kicked off - no warning lights came on ahead of this incident - there were no noises from the truck beforehand - no early indication that something like this was going to happen - thank G.. I was in line at MacDonald's and not on the highway. Engine just seized. I have taken my ridgeline to Honda - and they have said that they can't figure out why this happened - surprised for a ridgeline with 100,000 miles - it's been serviced at appropriate times. There were some recalls on it, but not one that would cause this issue - however , we did see if the NHTSA site that many 2017 ridgelines are being recalls due to manufacturing errors - we feel that honda should assume some responsibility.

Manufacturer: HONDA
Mfg Campaign: 11571610
Notice Date: Feb 13, 2024
Recall Date: Feb 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11569677 Other
Feb 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My incident is related to Keyless system problem, it is drained out the battery and I can't be able start on my pickup. Because it is turn on and off the instrumental panel several times until the battery is drained out of power. This Keyless system, shouldn't affect the battery, because his function is only for turn on the vehicle. I never thought this kind of new turn on system buttons.

Corrective Action:

My incident is related to Keyless system problem, it is drained out the battery and I can't be able start on my pickup. Because it is turn on and off the instrumental panel several times until the battery is drained out of power. This Keyless system, shouldn't affect the battery, because his function is only for turn on the vehicle. I never thought this kind of new turn on system buttons.

Additional Notes:

My incident is related to Keyless system problem, it is drained out the battery and I can't be able start on my pickup. Because it is turn on and off the instrumental panel several times until the battery is drained out of power. This Keyless system, shouldn't affect the battery, because his function is only for turn on the vehicle. I never thought this kind of new turn on system buttons.

Manufacturer: HONDA
Mfg Campaign: 11569677
Notice Date: Feb 3, 2024
Recall Date: Feb 3, 2024
Honda (american Honda Motor Co.)
Campaign: 11569082 Other
Jan 31, 2024
Defect Description:

ENGINE

Potential Consequences:

My 2017 Honda Ridgeline began making an odd noise, so I took it to my dealer. They diagnosed failed connecting rod bearings, which have sent metal shavings throughout the engine. The only repair would be an engine swap, which would cost almost the value of the vehicle. I cannot drive the vehicle as is due to the potential of catastrophic engine failure. Certain 2017 and 2019 Ridgelines are under recall for this same issue, but mine was manufactured 5 months later than the select few 2017 Ridgelines they have included. Honda will not cover my engine under recall or goodwill. I am left with a worthless vehicle that would have been very dangerous to continue driving. Please urge Honda to expand the recall. I'm sure I am not the only one in this unfortunate situation.

Corrective Action:

My 2017 Honda Ridgeline began making an odd noise, so I took it to my dealer. They diagnosed failed connecting rod bearings, which have sent metal shavings throughout the engine. The only repair would be an engine swap, which would cost almost the value of the vehicle. I cannot drive the vehicle as is due to the potential of catastrophic engine failure. Certain 2017 and 2019 Ridgelines are under recall for this same issue, but mine was manufactured 5 months later than the select few 2017 Ridgelines they have included. Honda will not cover my engine under recall or goodwill. I am left with a worthless vehicle that would have been very dangerous to continue driving. Please urge Honda to expand the recall. I'm sure I am not the only one in this unfortunate situation.

Additional Notes:

My 2017 Honda Ridgeline began making an odd noise, so I took it to my dealer. They diagnosed failed connecting rod bearings, which have sent metal shavings throughout the engine. The only repair would be an engine swap, which would cost almost the value of the vehicle. I cannot drive the vehicle as is due to the potential of catastrophic engine failure. Certain 2017 and 2019 Ridgelines are under recall for this same issue, but mine was manufactured 5 months later than the select few 2017 Ridgelines they have included. Honda will not cover my engine under recall or goodwill. I am left with a worthless vehicle that would have been very dangerous to continue driving. Please urge Honda to expand the recall. I'm sure I am not the only one in this unfortunate situation.

Manufacturer: HONDA
Mfg Campaign: 11569082
Notice Date: Jan 31, 2024
Recall Date: Jan 31, 2024
Honda (american Honda Motor Co.)
Campaign: 11566217 Other
Jan 18, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Unspent fuel (not exhaust) fumes entering the cabin from the front of the truck. Also noticeable from the outside when the truck is running. Fuel pump and EVAP were checked and there were no leaks. This does not happen if the "recirc" button is pushed, only when fresh air is entering the cabin through the ventilation system.

Corrective Action:

Unspent fuel (not exhaust) fumes entering the cabin from the front of the truck. Also noticeable from the outside when the truck is running. Fuel pump and EVAP were checked and there were no leaks. This does not happen if the "recirc" button is pushed, only when fresh air is entering the cabin through the ventilation system.

Additional Notes:

Unspent fuel (not exhaust) fumes entering the cabin from the front of the truck. Also noticeable from the outside when the truck is running. Fuel pump and EVAP were checked and there were no leaks. This does not happen if the "recirc" button is pushed, only when fresh air is entering the cabin through the ventilation system.

Manufacturer: HONDA
Mfg Campaign: 11566217
Notice Date: Jan 18, 2024
Recall Date: Jan 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11565291 Other
Jan 13, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Well maintained 2017 Honda Ridgeline RTL-E, being operated within owners manual defined parameters, experienced a rapid loss of engine control. Vehicle was inoperable, and required a tow truck to be delivered to a Honda Certified Service Center. Honda Certified Service Center, has found the #6 connecting rod bearing to have failed.

Corrective Action:

Well maintained 2017 Honda Ridgeline RTL-E, being operated within owners manual defined parameters, experienced a rapid loss of engine control. Vehicle was inoperable, and required a tow truck to be delivered to a Honda Certified Service Center. Honda Certified Service Center, has found the #6 connecting rod bearing to have failed.

Additional Notes:

Well maintained 2017 Honda Ridgeline RTL-E, being operated within owners manual defined parameters, experienced a rapid loss of engine control. Vehicle was inoperable, and required a tow truck to be delivered to a Honda Certified Service Center. Honda Certified Service Center, has found the #6 connecting rod bearing to have failed.

Manufacturer: HONDA
Mfg Campaign: 11565291
Notice Date: Jan 13, 2024
Recall Date: Jan 13, 2024

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