Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KD3
Recall Date: Dec 9, 2016
Consumer Complaints
378 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My Honda Ridgeline 2017 it started to not accelerate and a lot of lights came on. Check engine light, power steering, cruise control, abs, etc. The truck only goes 20-23 mph and it wouldn't run. Thank God i wasn't in the high or i would have crashed. i went to my nearest autozone to see what was going on and they told me that the Camshaft position sensor is damage . and it do the fact that the camshaft is hitting the sensor. They took me that a lot of Honda's were having this problem. I should call the Honda Dealer. I then call them and told them was had happened, they responded that it would probably need a new engine or an rebuild. A
Corrective Action:
My Honda Ridgeline 2017 it started to not accelerate and a lot of lights came on. Check engine light, power steering, cruise control, abs, etc. The truck only goes 20-23 mph and it wouldn't run. Thank God i wasn't in the high or i would have crashed. i went to my nearest autozone to see what was going on and they told me that the Camshaft position sensor is damage . and it do the fact that the camshaft is hitting the sensor. They took me that a lot of Honda's were having this problem. I should call the Honda Dealer. I then call them and told them was had happened, they responded that it would probably need a new engine or an rebuild. A
Additional Notes:
My Honda Ridgeline 2017 it started to not accelerate and a lot of lights came on. Check engine light, power steering, cruise control, abs, etc. The truck only goes 20-23 mph and it wouldn't run. Thank God i wasn't in the high or i would have crashed. i went to my nearest autozone to see what was going on and they told me that the Camshaft position sensor is damage . and it do the fact that the camshaft is hitting the sensor. They took me that a lot of Honda's were having this problem. I should call the Honda Dealer. I then call them and told them was had happened, they responded that it would probably need a new engine or an rebuild. A
Mfg Campaign: 11564369
Recall Date: Jan 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Honda Ridgeline 2017 it started to not accelerate and a lot of lights came on. Check engine light, power steering, cruise control, abs, etc. The truck only goes 20-23 mph and it wouldn't run. Thank God i wasn't in the high or i would have crashed. i went to my nearest autozone to see what was going on and they told me that the Camshaft position sensor is damage . and it do the fact that the camshaft is hitting the sensor. They took me that a lot of Honda's were having this problem. I should call the Honda Dealer. I then call them and told them was had happened, they responded that it would probably need a new engine or an rebuild. A
Corrective Action:
My Honda Ridgeline 2017 it started to not accelerate and a lot of lights came on. Check engine light, power steering, cruise control, abs, etc. The truck only goes 20-23 mph and it wouldn't run. Thank God i wasn't in the high or i would have crashed. i went to my nearest autozone to see what was going on and they told me that the Camshaft position sensor is damage . and it do the fact that the camshaft is hitting the sensor. They took me that a lot of Honda's were having this problem. I should call the Honda Dealer. I then call them and told them was had happened, they responded that it would probably need a new engine or an rebuild. A
Additional Notes:
My Honda Ridgeline 2017 it started to not accelerate and a lot of lights came on. Check engine light, power steering, cruise control, abs, etc. The truck only goes 20-23 mph and it wouldn't run. Thank God i wasn't in the high or i would have crashed. i went to my nearest autozone to see what was going on and they told me that the Camshaft position sensor is damage . and it do the fact that the camshaft is hitting the sensor. They took me that a lot of Honda's were having this problem. I should call the Honda Dealer. I then call them and told them was had happened, they responded that it would probably need a new engine or an rebuild. A
Mfg Campaign: 11564369
Recall Date: Jan 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Emission System Warning Light came on and vehicle running a little rough. Vehicle has ~92K miles on it. Light came on about 2 months ago but after two weeks, no longer appeared. Taking to dealer tomorrow for diagnosis. Reading literature issue with fuel rail system. Known problem with Honda 3.5L engines apparently.
Corrective Action:
Emission System Warning Light came on and vehicle running a little rough. Vehicle has ~92K miles on it. Light came on about 2 months ago but after two weeks, no longer appeared. Taking to dealer tomorrow for diagnosis. Reading literature issue with fuel rail system. Known problem with Honda 3.5L engines apparently.
Additional Notes:
Emission System Warning Light came on and vehicle running a little rough. Vehicle has ~92K miles on it. Light came on about 2 months ago but after two weeks, no longer appeared. Taking to dealer tomorrow for diagnosis. Reading literature issue with fuel rail system. Known problem with Honda 3.5L engines apparently.
Mfg Campaign: 11563263
Recall Date: Jan 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2017 Ridgeline had clicking noises in the dash and the interior lights were flickering, truck was in the garage at home. I was able to start the truck and move it outside. I was afraid it may be a short and start a fire. Upon turning off truck it started making the noises again and interior lights flickering. I took it to Honda the next day and after two days they claimed they couldn't figure it out but charged me to disconnect my after market amp and labor for diagnostic. Two days later the issue persisted. I called Honda again and brought it in, this time there was a code to read. The code was "keyless start system problem" so they ordered the module to fix it but explained that it was on backorder and there was no ETA on when I'd get the part. A few weeks later I was stranded at work because my truck had been trying to go into accessory mode all day with the horn blowing. This problem is very intermittent but if left it will drain the battery. It seems to be every 2-3 days that the problem happens.
Corrective Action:
My 2017 Ridgeline had clicking noises in the dash and the interior lights were flickering, truck was in the garage at home. I was able to start the truck and move it outside. I was afraid it may be a short and start a fire. Upon turning off truck it started making the noises again and interior lights flickering. I took it to Honda the next day and after two days they claimed they couldn't figure it out but charged me to disconnect my after market amp and labor for diagnostic. Two days later the issue persisted. I called Honda again and brought it in, this time there was a code to read. The code was "keyless start system problem" so they ordered the module to fix it but explained that it was on backorder and there was no ETA on when I'd get the part. A few weeks later I was stranded at work because my truck had been trying to go into accessory mode all day with the horn blowing. This problem is very intermittent but if left it will drain the battery. It seems to be every 2-3 days that the problem happens.
Additional Notes:
My 2017 Ridgeline had clicking noises in the dash and the interior lights were flickering, truck was in the garage at home. I was able to start the truck and move it outside. I was afraid it may be a short and start a fire. Upon turning off truck it started making the noises again and interior lights flickering. I took it to Honda the next day and after two days they claimed they couldn't figure it out but charged me to disconnect my after market amp and labor for diagnostic. Two days later the issue persisted. I called Honda again and brought it in, this time there was a code to read. The code was "keyless start system problem" so they ordered the module to fix it but explained that it was on backorder and there was no ETA on when I'd get the part. A few weeks later I was stranded at work because my truck had been trying to go into accessory mode all day with the horn blowing. This problem is very intermittent but if left it will drain the battery. It seems to be every 2-3 days that the problem happens.
Mfg Campaign: 11561405
Recall Date: Dec 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving and without any warning or indication that anything was wrong, I heard a loud clunk noise and immediately lost power to the wheels, but the engine continued running. I was barely able to get the vehicle to the shoulder before it came to a complete stop without me applying the brakes. A Police Officer came to assist and tried to push it, but even after shifting to neutral, the car would not move. The tow company had to drag it onto the flatbed because the front passenger wheel would not turn. The Honda Service Center indicated that the axle separated from the transmission. They are in the process of making repairs. While waiting for the tow truck, my car had to sit in a busy highway on ramp turn lane, nearly getting hit several times despite my hazard lights. Had this happened at a higher speed, busier road, or the highway, it could have been extremely dangerous to me and the cars around me. There were no warnings, messages, or other symptoms prior to the incident.
Corrective Action:
I was driving and without any warning or indication that anything was wrong, I heard a loud clunk noise and immediately lost power to the wheels, but the engine continued running. I was barely able to get the vehicle to the shoulder before it came to a complete stop without me applying the brakes. A Police Officer came to assist and tried to push it, but even after shifting to neutral, the car would not move. The tow company had to drag it onto the flatbed because the front passenger wheel would not turn. The Honda Service Center indicated that the axle separated from the transmission. They are in the process of making repairs. While waiting for the tow truck, my car had to sit in a busy highway on ramp turn lane, nearly getting hit several times despite my hazard lights. Had this happened at a higher speed, busier road, or the highway, it could have been extremely dangerous to me and the cars around me. There were no warnings, messages, or other symptoms prior to the incident.
Additional Notes:
I was driving and without any warning or indication that anything was wrong, I heard a loud clunk noise and immediately lost power to the wheels, but the engine continued running. I was barely able to get the vehicle to the shoulder before it came to a complete stop without me applying the brakes. A Police Officer came to assist and tried to push it, but even after shifting to neutral, the car would not move. The tow company had to drag it onto the flatbed because the front passenger wheel would not turn. The Honda Service Center indicated that the axle separated from the transmission. They are in the process of making repairs. While waiting for the tow truck, my car had to sit in a busy highway on ramp turn lane, nearly getting hit several times despite my hazard lights. Had this happened at a higher speed, busier road, or the highway, it could have been extremely dangerous to me and the cars around me. There were no warnings, messages, or other symptoms prior to the incident.
Mfg Campaign: 11558654
Recall Date: Dec 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Was driving on 2 lane highway when truck suddenly decelerated, started shuddering, so I pulled to side of road. Dash lights started cycling through warning lights, ultimately settled on saying it was an emission system problem. Car would not accelerate beyond 30-35 miles an hour after that and would even then suddenly lose power then regain it. But still could not get above 30 or 35 miles an hour. Luckily, no one was behind when this happened and I was able to pull to the side of the road. Normally this is a 55-60 mile an hour busy 2 lane highway. And I was less than a mile from home so was able to limp home. The next morning, tried to drive to the dealer, and had to return home because it would speed up to 45-50, but then would do the same thing again that I described above. Had to get the car towed to the dealer. I checked the OBD scanner and it said the problem was P0087, Fuel Rail Pressure Too Low. Dealer said it was that the fuel pump needed to be replaced. Vehicle has about 93,000 miles and is a 2017 model. Don't have the repair invoice yet, picking up the vehicle and paying the $1,700 dollar repair bill this afternoon. Can provide it later if you need/want it.
Corrective Action:
Was driving on 2 lane highway when truck suddenly decelerated, started shuddering, so I pulled to side of road. Dash lights started cycling through warning lights, ultimately settled on saying it was an emission system problem. Car would not accelerate beyond 30-35 miles an hour after that and would even then suddenly lose power then regain it. But still could not get above 30 or 35 miles an hour. Luckily, no one was behind when this happened and I was able to pull to the side of the road. Normally this is a 55-60 mile an hour busy 2 lane highway. And I was less than a mile from home so was able to limp home. The next morning, tried to drive to the dealer, and had to return home because it would speed up to 45-50, but then would do the same thing again that I described above. Had to get the car towed to the dealer. I checked the OBD scanner and it said the problem was P0087, Fuel Rail Pressure Too Low. Dealer said it was that the fuel pump needed to be replaced. Vehicle has about 93,000 miles and is a 2017 model. Don't have the repair invoice yet, picking up the vehicle and paying the $1,700 dollar repair bill this afternoon. Can provide it later if you need/want it.
Additional Notes:
Was driving on 2 lane highway when truck suddenly decelerated, started shuddering, so I pulled to side of road. Dash lights started cycling through warning lights, ultimately settled on saying it was an emission system problem. Car would not accelerate beyond 30-35 miles an hour after that and would even then suddenly lose power then regain it. But still could not get above 30 or 35 miles an hour. Luckily, no one was behind when this happened and I was able to pull to the side of the road. Normally this is a 55-60 mile an hour busy 2 lane highway. And I was less than a mile from home so was able to limp home. The next morning, tried to drive to the dealer, and had to return home because it would speed up to 45-50, but then would do the same thing again that I described above. Had to get the car towed to the dealer. I checked the OBD scanner and it said the problem was P0087, Fuel Rail Pressure Too Low. Dealer said it was that the fuel pump needed to be replaced. Vehicle has about 93,000 miles and is a 2017 model. Don't have the repair invoice yet, picking up the vehicle and paying the $1,700 dollar repair bill this afternoon. Can provide it later if you need/want it.
Mfg Campaign: 11558053
Recall Date: Dec 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Was driving on 2 lane highway when truck suddenly decelerated, started shuddering, so I pulled to side of road. Dash lights started cycling through warning lights, ultimately settled on saying it was an emission system problem. Car would not accelerate beyond 30-35 miles an hour after that and would even then suddenly lose power then regain it. But still could not get above 30 or 35 miles an hour. Luckily, no one was behind when this happened and I was able to pull to the side of the road. Normally this is a 55-60 mile an hour busy 2 lane highway. And I was less than a mile from home so was able to limp home. The next morning, tried to drive to the dealer, and had to return home because it would speed up to 45-50, but then would do the same thing again that I described above. Had to get the car towed to the dealer. I checked the OBD scanner and it said the problem was P0087, Fuel Rail Pressure Too Low. Dealer said it was that the fuel pump needed to be replaced. Vehicle has about 93,000 miles and is a 2017 model. Don't have the repair invoice yet, picking up the vehicle and paying the $1,700 dollar repair bill this afternoon. Can provide it later if you need/want it.
Corrective Action:
Was driving on 2 lane highway when truck suddenly decelerated, started shuddering, so I pulled to side of road. Dash lights started cycling through warning lights, ultimately settled on saying it was an emission system problem. Car would not accelerate beyond 30-35 miles an hour after that and would even then suddenly lose power then regain it. But still could not get above 30 or 35 miles an hour. Luckily, no one was behind when this happened and I was able to pull to the side of the road. Normally this is a 55-60 mile an hour busy 2 lane highway. And I was less than a mile from home so was able to limp home. The next morning, tried to drive to the dealer, and had to return home because it would speed up to 45-50, but then would do the same thing again that I described above. Had to get the car towed to the dealer. I checked the OBD scanner and it said the problem was P0087, Fuel Rail Pressure Too Low. Dealer said it was that the fuel pump needed to be replaced. Vehicle has about 93,000 miles and is a 2017 model. Don't have the repair invoice yet, picking up the vehicle and paying the $1,700 dollar repair bill this afternoon. Can provide it later if you need/want it.
Additional Notes:
Was driving on 2 lane highway when truck suddenly decelerated, started shuddering, so I pulled to side of road. Dash lights started cycling through warning lights, ultimately settled on saying it was an emission system problem. Car would not accelerate beyond 30-35 miles an hour after that and would even then suddenly lose power then regain it. But still could not get above 30 or 35 miles an hour. Luckily, no one was behind when this happened and I was able to pull to the side of the road. Normally this is a 55-60 mile an hour busy 2 lane highway. And I was less than a mile from home so was able to limp home. The next morning, tried to drive to the dealer, and had to return home because it would speed up to 45-50, but then would do the same thing again that I described above. Had to get the car towed to the dealer. I checked the OBD scanner and it said the problem was P0087, Fuel Rail Pressure Too Low. Dealer said it was that the fuel pump needed to be replaced. Vehicle has about 93,000 miles and is a 2017 model. Don't have the repair invoice yet, picking up the vehicle and paying the $1,700 dollar repair bill this afternoon. Can provide it later if you need/want it.
Mfg Campaign: 11558053
Recall Date: Dec 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2017 Honda Ridgeline. The contact stated that after parking on the side of the road and with the engine idling, a burning odor was present coming from the vehicle. Moments later smoke and flames were seen coming from the engine compartment which caused the hood to blow open. The fire department was immediately called to the scene and extinguished the flames. During the incident, the vehicle and personal property inside the vehicle were destroyed. A police report and fire report were taken at the scene and the vehicle was towed to an undisclosed location. The cause of the fire was not yet determined. The local dealer was notified of the incident. The manufacturer was not yet contacted. The failure mileage was 90,000.
Corrective Action:
The contact owned a 2017 Honda Ridgeline. The contact stated that after parking on the side of the road and with the engine idling, a burning odor was present coming from the vehicle. Moments later smoke and flames were seen coming from the engine compartment which caused the hood to blow open. The fire department was immediately called to the scene and extinguished the flames. During the incident, the vehicle and personal property inside the vehicle were destroyed. A police report and fire report were taken at the scene and the vehicle was towed to an undisclosed location. The cause of the fire was not yet determined. The local dealer was notified of the incident. The manufacturer was not yet contacted. The failure mileage was 90,000.
Additional Notes:
The contact owned a 2017 Honda Ridgeline. The contact stated that after parking on the side of the road and with the engine idling, a burning odor was present coming from the vehicle. Moments later smoke and flames were seen coming from the engine compartment which caused the hood to blow open. The fire department was immediately called to the scene and extinguished the flames. During the incident, the vehicle and personal property inside the vehicle were destroyed. A police report and fire report were taken at the scene and the vehicle was towed to an undisclosed location. The cause of the fire was not yet determined. The local dealer was notified of the incident. The manufacturer was not yet contacted. The failure mileage was 90,000.
Mfg Campaign: 11556042
Recall Date: Nov 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My wife was driving our 2017 Honda Ridgeline when the engine suddenly stopped running and she lost power steering. She was able to coast a short distance as close to the side of the road as possible. Luckily she was only a hundred yards or so from our house on a quiet side street, however if it had been 20-30 seconds earlier she would have been on the highway or in the middle of a major intersection. There were no warnings or any other indication of a problem. The engine would not start despite a full charge on the battery. After towing it to the dealer for service, the engine was completely seized and they diagnosed it as the connecting rod bearing. The only remedy offered was full engine replacement. Hours after paying $9k for the repair, we saw news articles about NHTSA Campaign 23V751000 for 2017 Honda Ridgelines regarding a manufacturing error for the connecting rod bearing causing engine wear and may cause the engine to seize. Exactly the issue with our 2017 Ridgeline. Our VIN does not show in the campaign, so I believe Honda has mistakenly narrowed the breadth of the campaign or surreptitiously removed our VIN by the dealer since we had already paid on our own. There is also no way for me to verify that the replacement engine will not suffer the same issue. We opted for a used engine over OEM to save money, but were intentionally not warned about the recall before making the choice.
Corrective Action:
My wife was driving our 2017 Honda Ridgeline when the engine suddenly stopped running and she lost power steering. She was able to coast a short distance as close to the side of the road as possible. Luckily she was only a hundred yards or so from our house on a quiet side street, however if it had been 20-30 seconds earlier she would have been on the highway or in the middle of a major intersection. There were no warnings or any other indication of a problem. The engine would not start despite a full charge on the battery. After towing it to the dealer for service, the engine was completely seized and they diagnosed it as the connecting rod bearing. The only remedy offered was full engine replacement. Hours after paying $9k for the repair, we saw news articles about NHTSA Campaign 23V751000 for 2017 Honda Ridgelines regarding a manufacturing error for the connecting rod bearing causing engine wear and may cause the engine to seize. Exactly the issue with our 2017 Ridgeline. Our VIN does not show in the campaign, so I believe Honda has mistakenly narrowed the breadth of the campaign or surreptitiously removed our VIN by the dealer since we had already paid on our own. There is also no way for me to verify that the replacement engine will not suffer the same issue. We opted for a used engine over OEM to save money, but were intentionally not warned about the recall before making the choice.
Additional Notes:
My wife was driving our 2017 Honda Ridgeline when the engine suddenly stopped running and she lost power steering. She was able to coast a short distance as close to the side of the road as possible. Luckily she was only a hundred yards or so from our house on a quiet side street, however if it had been 20-30 seconds earlier she would have been on the highway or in the middle of a major intersection. There were no warnings or any other indication of a problem. The engine would not start despite a full charge on the battery. After towing it to the dealer for service, the engine was completely seized and they diagnosed it as the connecting rod bearing. The only remedy offered was full engine replacement. Hours after paying $9k for the repair, we saw news articles about NHTSA Campaign 23V751000 for 2017 Honda Ridgelines regarding a manufacturing error for the connecting rod bearing causing engine wear and may cause the engine to seize. Exactly the issue with our 2017 Ridgeline. Our VIN does not show in the campaign, so I believe Honda has mistakenly narrowed the breadth of the campaign or surreptitiously removed our VIN by the dealer since we had already paid on our own. There is also no way for me to verify that the replacement engine will not suffer the same issue. We opted for a used engine over OEM to save money, but were intentionally not warned about the recall before making the choice.
Mfg Campaign: 11556105
Recall Date: Nov 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The torque converter failed once already while driving at highway speed, creating an unsafe condition as the vehicle went into “limp mode”. After the torque converter was replaced in 2022, the vehicle has continued in 2023 to exhibit judder from the torque converter lock-up clutch (TSB 17-025 and TSB 17-026) which is symptomatic of the original failure. As recognized by Honda in TSB 23-078, the torque converter may also have been manufactured improperly which led to the warranty extension. The Honda dealership service has verified all steps in TSBs have been completed, and they do not know how to resolve the judder. The concern is the transmission and/or torque converter will fail again creating a subsequent unsafe condition. Despite numerous TSBs with potential fixes, they have been unsuccessful in resolving the defects, which suggests this systemic issue needs elevated to a recall.
Corrective Action:
The torque converter failed once already while driving at highway speed, creating an unsafe condition as the vehicle went into “limp mode”. After the torque converter was replaced in 2022, the vehicle has continued in 2023 to exhibit judder from the torque converter lock-up clutch (TSB 17-025 and TSB 17-026) which is symptomatic of the original failure. As recognized by Honda in TSB 23-078, the torque converter may also have been manufactured improperly which led to the warranty extension. The Honda dealership service has verified all steps in TSBs have been completed, and they do not know how to resolve the judder. The concern is the transmission and/or torque converter will fail again creating a subsequent unsafe condition. Despite numerous TSBs with potential fixes, they have been unsuccessful in resolving the defects, which suggests this systemic issue needs elevated to a recall.
Additional Notes:
The torque converter failed once already while driving at highway speed, creating an unsafe condition as the vehicle went into “limp mode”. After the torque converter was replaced in 2022, the vehicle has continued in 2023 to exhibit judder from the torque converter lock-up clutch (TSB 17-025 and TSB 17-026) which is symptomatic of the original failure. As recognized by Honda in TSB 23-078, the torque converter may also have been manufactured improperly which led to the warranty extension. The Honda dealership service has verified all steps in TSBs have been completed, and they do not know how to resolve the judder. The concern is the transmission and/or torque converter will fail again creating a subsequent unsafe condition. Despite numerous TSBs with potential fixes, they have been unsuccessful in resolving the defects, which suggests this systemic issue needs elevated to a recall.
Mfg Campaign: 11554673
Recall Date: Nov 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Corrective Action:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Additional Notes:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Mfg Campaign: 11554452
Recall Date: Nov 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Corrective Action:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Additional Notes:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Mfg Campaign: 11554452
Recall Date: Nov 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Corrective Action:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Additional Notes:
At approximately 20mph, Forward collision warning appeared as car in front braked quickly but continued forward after the quick brake. After I braked to slow down, I began to accelerate as the vehicle in front continued forward. As soon as I hit the accelerator, the Automatic Emergency Braking kicked in and locked up the brakes - even though the car in front of me was 20-30+ feet away. Car behind me had to slam on their brakes as it appeared that I braked without any reason
Mfg Campaign: 11554452
Recall Date: Nov 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The factory radio with a 5” display in my 2017 Honda Ridgeline is having multiple issues. 1: Freezing up 2: The unit will restart multiple times while driving 3: Sometimes the unit will display a black screen but still function in the background. I thought these issues would go away after I had my local dealership perform the most recent backup camera recall repair.
Corrective Action:
The factory radio with a 5” display in my 2017 Honda Ridgeline is having multiple issues. 1: Freezing up 2: The unit will restart multiple times while driving 3: Sometimes the unit will display a black screen but still function in the background. I thought these issues would go away after I had my local dealership perform the most recent backup camera recall repair.
Additional Notes:
The factory radio with a 5” display in my 2017 Honda Ridgeline is having multiple issues. 1: Freezing up 2: The unit will restart multiple times while driving 3: Sometimes the unit will display a black screen but still function in the background. I thought these issues would go away after I had my local dealership perform the most recent backup camera recall repair.
Mfg Campaign: 11553623
Recall Date: Nov 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Gas smell coming from under the hood and in the cabin on my 2017 honda ridgeline after it warms up. ( believe this could be a safety issue because of the gas fumes.) I contacted Honda ( manufacturer ) and was told their was no recall for this issue. I took it to the dealer and they were unable to find any leaks but stated the could do a fuel system repair for $626.00 and a direct inject service for $240.00 Truck had no codes or messages come up.
Corrective Action:
Gas smell coming from under the hood and in the cabin on my 2017 honda ridgeline after it warms up. ( believe this could be a safety issue because of the gas fumes.) I contacted Honda ( manufacturer ) and was told their was no recall for this issue. I took it to the dealer and they were unable to find any leaks but stated the could do a fuel system repair for $626.00 and a direct inject service for $240.00 Truck had no codes or messages come up.
Additional Notes:
Gas smell coming from under the hood and in the cabin on my 2017 honda ridgeline after it warms up. ( believe this could be a safety issue because of the gas fumes.) I contacted Honda ( manufacturer ) and was told their was no recall for this issue. I took it to the dealer and they were unable to find any leaks but stated the could do a fuel system repair for $626.00 and a direct inject service for $240.00 Truck had no codes or messages come up.
Mfg Campaign: 11552462
Recall Date: Oct 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Gas smell coming from under the hood and in the cabin on my 2017 honda ridgeline after it warms up. ( believe this could be a safety issue because of the gas fumes.) I contacted Honda ( manufacturer ) and was told their was no recall for this issue. I took it to the dealer and they were unable to find any leaks but stated the could do a fuel system repair for $626.00 and a direct inject service for $240.00 Truck had no codes or messages come up.
Corrective Action:
Gas smell coming from under the hood and in the cabin on my 2017 honda ridgeline after it warms up. ( believe this could be a safety issue because of the gas fumes.) I contacted Honda ( manufacturer ) and was told their was no recall for this issue. I took it to the dealer and they were unable to find any leaks but stated the could do a fuel system repair for $626.00 and a direct inject service for $240.00 Truck had no codes or messages come up.
Additional Notes:
Gas smell coming from under the hood and in the cabin on my 2017 honda ridgeline after it warms up. ( believe this could be a safety issue because of the gas fumes.) I contacted Honda ( manufacturer ) and was told their was no recall for this issue. I took it to the dealer and they were unable to find any leaks but stated the could do a fuel system repair for $626.00 and a direct inject service for $240.00 Truck had no codes or messages come up.
Mfg Campaign: 11552462
Recall Date: Oct 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Wireless Control Module left me stranded when it stopped working not allowing me to start my car. According to the dealership, they are seeing this issue and more striking is the amount of complaints online nationwide regarding 2016-18 Honda Pilots, which I only assume to be the same module as the Ridgeline. Had to tow my car three times in 2 days because only the dealership can fix this problem. I feel I needed to report just in case there were others that did, because this seems like it should be a recall item. It is currently at the dealership waiting for parts. Thank you for your time.
Corrective Action:
Wireless Control Module left me stranded when it stopped working not allowing me to start my car. According to the dealership, they are seeing this issue and more striking is the amount of complaints online nationwide regarding 2016-18 Honda Pilots, which I only assume to be the same module as the Ridgeline. Had to tow my car three times in 2 days because only the dealership can fix this problem. I feel I needed to report just in case there were others that did, because this seems like it should be a recall item. It is currently at the dealership waiting for parts. Thank you for your time.
Additional Notes:
Wireless Control Module left me stranded when it stopped working not allowing me to start my car. According to the dealership, they are seeing this issue and more striking is the amount of complaints online nationwide regarding 2016-18 Honda Pilots, which I only assume to be the same module as the Ridgeline. Had to tow my car three times in 2 days because only the dealership can fix this problem. I feel I needed to report just in case there were others that did, because this seems like it should be a recall item. It is currently at the dealership waiting for parts. Thank you for your time.
Mfg Campaign: 11552150
Recall Date: Oct 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Complete engine failure at 76,333. Vehicle failed after exiting highway after slowing down to merge with traffic on side road. There was no warning lights displayed prior to failure. It left my son and I trapped in an unsafe situation. Failure could have resulted in being rear ended and/or having an abrupt stop from the engine seizing had we not exited the highway when we did. The problem was confirmed by dealer as a complete engine failure (locked up) with no confirmed cause. We were unable to diagnose at independent repair shop as dealer had removed timing belt which was confirmed by dealer as being intact. All fluids were confirmed clean and sufficiently intact. There was no indication of problem or warning lights prior to complete failure. Dash displays indicated normal temperatures and pressures.
Corrective Action:
Complete engine failure at 76,333. Vehicle failed after exiting highway after slowing down to merge with traffic on side road. There was no warning lights displayed prior to failure. It left my son and I trapped in an unsafe situation. Failure could have resulted in being rear ended and/or having an abrupt stop from the engine seizing had we not exited the highway when we did. The problem was confirmed by dealer as a complete engine failure (locked up) with no confirmed cause. We were unable to diagnose at independent repair shop as dealer had removed timing belt which was confirmed by dealer as being intact. All fluids were confirmed clean and sufficiently intact. There was no indication of problem or warning lights prior to complete failure. Dash displays indicated normal temperatures and pressures.
Additional Notes:
Complete engine failure at 76,333. Vehicle failed after exiting highway after slowing down to merge with traffic on side road. There was no warning lights displayed prior to failure. It left my son and I trapped in an unsafe situation. Failure could have resulted in being rear ended and/or having an abrupt stop from the engine seizing had we not exited the highway when we did. The problem was confirmed by dealer as a complete engine failure (locked up) with no confirmed cause. We were unable to diagnose at independent repair shop as dealer had removed timing belt which was confirmed by dealer as being intact. All fluids were confirmed clean and sufficiently intact. There was no indication of problem or warning lights prior to complete failure. Dash displays indicated normal temperatures and pressures.
Mfg Campaign: 11549401
Recall Date: Oct 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Low beam headlight. Not turning on. Not yet. No.
Corrective Action:
Low beam headlight. Not turning on. Not yet. No.
Additional Notes:
Low beam headlight. Not turning on. Not yet. No.
Mfg Campaign: 11548193
Recall Date: Oct 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission malfunction. Could lead to transmission failures on the road. Transmission lagging while down shifting and sudden acceleration on occasion. Problem has been duplicated by a 3d party shop that specializes in transmissions. Both Honda and AAMCO agree the transmission has failed. No warning lamps appear indicating a problem unless major transmission shifting occurs which will throw a transmission problem warning lamp. Lamp goes away once car is turned off and re started.
Corrective Action:
Transmission malfunction. Could lead to transmission failures on the road. Transmission lagging while down shifting and sudden acceleration on occasion. Problem has been duplicated by a 3d party shop that specializes in transmissions. Both Honda and AAMCO agree the transmission has failed. No warning lamps appear indicating a problem unless major transmission shifting occurs which will throw a transmission problem warning lamp. Lamp goes away once car is turned off and re started.
Additional Notes:
Transmission malfunction. Could lead to transmission failures on the road. Transmission lagging while down shifting and sudden acceleration on occasion. Problem has been duplicated by a 3d party shop that specializes in transmissions. Both Honda and AAMCO agree the transmission has failed. No warning lamps appear indicating a problem unless major transmission shifting occurs which will throw a transmission problem warning lamp. Lamp goes away once car is turned off and re started.
Mfg Campaign: 11547633
Recall Date: Oct 1, 2023
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Valencia, CA • 36 yrs
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