HONDA RIDGELINE 2017

Complete listing of complaints and recalls for this vehicle

378
Complaints
42
Recalls

Complaints & Recalls

378 Complaints 42 Recalls

Official Safety Recalls - Important!

42 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 22V867000 SAFETY RECALL
117.4K Vehicles Affected
Recall Date: Nov 23, 2022
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.

Potential Risk:
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is 6RW.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: 6RW
Notice Date: Aug 31, 2023
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20E068000 SAFETY RECALL
151.3K Vehicles Affected
Recall Date: Sep 17, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.

Potential Risk:
A separated panel may become a road hazard, increasing the risk of crash or injury.
FREE Recall Solution:
Honda will notify all registered owners of 2017-2020 Honda Ridgelines, and dealers will install tethers onto any Honda Genuine Accessory Tonneau Cover to prevent panel separation and apply warning labels, free of charge. In addition, an updated accessory user's information manual will be provided. The recall began October 26, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is F8M.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: F8M
Notice Date: Oct 26, 2020
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V053000 SAFETY RECALL
106.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.

Potential Risk:
A crack in the fuel pump feed port can allow pressurized fuel to leak out, increasing the risk of a fire.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump, if necessary, and install a fuel pump cover, free of charge. The recall began March 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. The recall number for this recall is Q3V.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Q3V
Notice Date: Mar 14, 2019
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 16V888000 SAFETY RECALL
9.2K Vehicles Affected
Recall Date: Dec 9, 2016
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode.

Potential Risk:
Corrosion of the wiring harness can cause increased electrical resistance, unexpectedly activating the vehicle stability assist (VSA) system, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the rear wiring harness and related components, replacing them as necessary, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KD3
Notice Date: Feb 3, 2017
Recall Date: Dec 9, 2016

Consumer Complaints

378 Complaints
Honda (american Honda Motor Co.)
Campaign: 11509991 Other
Mar 3, 2023
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11509991
Notice Date: Mar 3, 2023
Recall Date: Mar 3, 2023
Honda (american Honda Motor Co.)
Campaign: 11508933 Other
Feb 24, 2023
Defect Description:

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Potential Consequences:

The contact owns a 2017 Honda Ridgeline. The contact stated while driving 50 MPH, the vehicle independently made a sudden stop, with unknown warning lights illuminated. The vehicle was diagnosed by an independent mechanic and the mechanic stated that the camshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that parts were not available. The manufacturer was contacted, and the manufacturer confirmed that parts were not available. The failure mileage was 28,000. The VIN was not available.

Corrective Action:

The contact owns a 2017 Honda Ridgeline. The contact stated while driving 50 MPH, the vehicle independently made a sudden stop, with unknown warning lights illuminated. The vehicle was diagnosed by an independent mechanic and the mechanic stated that the camshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that parts were not available. The manufacturer was contacted, and the manufacturer confirmed that parts were not available. The failure mileage was 28,000. The VIN was not available.

Additional Notes:

The contact owns a 2017 Honda Ridgeline. The contact stated while driving 50 MPH, the vehicle independently made a sudden stop, with unknown warning lights illuminated. The vehicle was diagnosed by an independent mechanic and the mechanic stated that the camshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that parts were not available. The manufacturer was contacted, and the manufacturer confirmed that parts were not available. The failure mileage was 28,000. The VIN was not available.

Manufacturer: HONDA
Mfg Campaign: 11508933
Notice Date: Feb 24, 2023
Recall Date: Feb 24, 2023
Honda (american Honda Motor Co.)
Campaign: 11505395 Other
Feb 3, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Corrective Action:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Additional Notes:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Manufacturer: HONDA
Mfg Campaign: 11505395
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Honda (american Honda Motor Co.)
Campaign: 11505395 Other
Feb 3, 2023
Defect Description:

ENGINE

Potential Consequences:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Corrective Action:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Additional Notes:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Manufacturer: HONDA
Mfg Campaign: 11505395
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Honda (american Honda Motor Co.)
Campaign: 11505395 Other
Feb 3, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Corrective Action:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Additional Notes:

Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.

Manufacturer: HONDA
Mfg Campaign: 11505395
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Honda (american Honda Motor Co.)
Campaign: 11503351 Other
Jan 24, 2023
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2017 Honda Ridgeline. The contact stated that the tailgate was cutting the wires to the rear-view camera. The contact stated that the camera was inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to another local dealer, Balise Honda of West (509 Quaker Ln, West Warwick, RI 02893) to be diagnosed. The contact was informed that the wires needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 70,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2017 Honda Ridgeline. The contact stated that the tailgate was cutting the wires to the rear-view camera. The contact stated that the camera was inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to another local dealer, Balise Honda of West (509 Quaker Ln, West Warwick, RI 02893) to be diagnosed. The contact was informed that the wires needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 70,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2017 Honda Ridgeline. The contact stated that the tailgate was cutting the wires to the rear-view camera. The contact stated that the camera was inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to another local dealer, Balise Honda of West (509 Quaker Ln, West Warwick, RI 02893) to be diagnosed. The contact was informed that the wires needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 70,000. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11503351
Notice Date: Jan 24, 2023
Recall Date: Jan 24, 2023
Honda (american Honda Motor Co.)
Campaign: 11502921 Other
Jan 21, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Water intrusion/collection under the carpet under the carpet in the rear cabin if the truck. Musty smell started back in 2018 and didn't realized the soaked carpet after a few months when I came across an online forum about same issue happening with a lot of 2nd gen Honda Ridgeline. Dealership refused to cover the repair on the problem.

Corrective Action:

Water intrusion/collection under the carpet under the carpet in the rear cabin if the truck. Musty smell started back in 2018 and didn't realized the soaked carpet after a few months when I came across an online forum about same issue happening with a lot of 2nd gen Honda Ridgeline. Dealership refused to cover the repair on the problem.

Additional Notes:

Water intrusion/collection under the carpet under the carpet in the rear cabin if the truck. Musty smell started back in 2018 and didn't realized the soaked carpet after a few months when I came across an online forum about same issue happening with a lot of 2nd gen Honda Ridgeline. Dealership refused to cover the repair on the problem.

Manufacturer: HONDA
Mfg Campaign: 11502921
Notice Date: Jan 21, 2023
Recall Date: Jan 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11502948 Other
Jan 21, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Keyless start system error: Vehicle displayed a warning with this message. I had the vehicle battery changed and the warning code went away. A month later the same warning code returned. In reviewing blogs, others say it is most likely the keyless start button gone bad. Honda fix is reported to be $400. Worried that the vehicle could lose power while moving or not be able to start in an environment that my safety could be jeopardized. Many blog entries from others with this same problem with 2017 Honda Ridgelines.

Corrective Action:

Keyless start system error: Vehicle displayed a warning with this message. I had the vehicle battery changed and the warning code went away. A month later the same warning code returned. In reviewing blogs, others say it is most likely the keyless start button gone bad. Honda fix is reported to be $400. Worried that the vehicle could lose power while moving or not be able to start in an environment that my safety could be jeopardized. Many blog entries from others with this same problem with 2017 Honda Ridgelines.

Additional Notes:

Keyless start system error: Vehicle displayed a warning with this message. I had the vehicle battery changed and the warning code went away. A month later the same warning code returned. In reviewing blogs, others say it is most likely the keyless start button gone bad. Honda fix is reported to be $400. Worried that the vehicle could lose power while moving or not be able to start in an environment that my safety could be jeopardized. Many blog entries from others with this same problem with 2017 Honda Ridgelines.

Manufacturer: HONDA
Mfg Campaign: 11502948
Notice Date: Jan 21, 2023
Recall Date: Jan 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11498997 Other
Dec 27, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

2017 Honda Rideline RTL-T with 46,464 miles on the odometer. While on a trip totaling approximately 550 miles, after travelling approximately 350 miles we stopped to refuel. The Truck after fueling was hard to start and would lose power at 35-40 mph and would not accelerate. Check Engine light was on plus Various Dash Caution lights (ABS, SRS, EPS, AWD, VSA, Hill Traction, etc) I used an ODB 2 code reader and read P0087 Fuel Rail/System Too Low. I was able to take back roads driving approximately 8 miles at 20 mph to safely arrive at closest Honda Dealership in Abilene. The service advisor there told us it could not be diagnosed that day and the service department do not stock parts. We rented a vehicle and continued our journey. If the truck broke while we were on I-20 Freeway while traffic was passing us at 80 mph, we could have easily been in a serious accident. The service advisor called 1 day later with diagnosis of failed High Pressure Fuel Pump, with replacement part not expected until 4 days later (includes 2 weekend days) when it could be installed. The truck was repaired on the estimated day and we were able to drive 350 miles back home with no other issues. Strange thing was on the dealer invoice they noted that code they retrieved was P0088 Fuel/Rail System Pressure Too High

Corrective Action:

2017 Honda Rideline RTL-T with 46,464 miles on the odometer. While on a trip totaling approximately 550 miles, after travelling approximately 350 miles we stopped to refuel. The Truck after fueling was hard to start and would lose power at 35-40 mph and would not accelerate. Check Engine light was on plus Various Dash Caution lights (ABS, SRS, EPS, AWD, VSA, Hill Traction, etc) I used an ODB 2 code reader and read P0087 Fuel Rail/System Too Low. I was able to take back roads driving approximately 8 miles at 20 mph to safely arrive at closest Honda Dealership in Abilene. The service advisor there told us it could not be diagnosed that day and the service department do not stock parts. We rented a vehicle and continued our journey. If the truck broke while we were on I-20 Freeway while traffic was passing us at 80 mph, we could have easily been in a serious accident. The service advisor called 1 day later with diagnosis of failed High Pressure Fuel Pump, with replacement part not expected until 4 days later (includes 2 weekend days) when it could be installed. The truck was repaired on the estimated day and we were able to drive 350 miles back home with no other issues. Strange thing was on the dealer invoice they noted that code they retrieved was P0088 Fuel/Rail System Pressure Too High

Additional Notes:

2017 Honda Rideline RTL-T with 46,464 miles on the odometer. While on a trip totaling approximately 550 miles, after travelling approximately 350 miles we stopped to refuel. The Truck after fueling was hard to start and would lose power at 35-40 mph and would not accelerate. Check Engine light was on plus Various Dash Caution lights (ABS, SRS, EPS, AWD, VSA, Hill Traction, etc) I used an ODB 2 code reader and read P0087 Fuel Rail/System Too Low. I was able to take back roads driving approximately 8 miles at 20 mph to safely arrive at closest Honda Dealership in Abilene. The service advisor there told us it could not be diagnosed that day and the service department do not stock parts. We rented a vehicle and continued our journey. If the truck broke while we were on I-20 Freeway while traffic was passing us at 80 mph, we could have easily been in a serious accident. The service advisor called 1 day later with diagnosis of failed High Pressure Fuel Pump, with replacement part not expected until 4 days later (includes 2 weekend days) when it could be installed. The truck was repaired on the estimated day and we were able to drive 350 miles back home with no other issues. Strange thing was on the dealer invoice they noted that code they retrieved was P0088 Fuel/Rail System Pressure Too High

Manufacturer: HONDA
Mfg Campaign: 11498997
Notice Date: Dec 27, 2022
Recall Date: Dec 27, 2022
Honda (american Honda Motor Co.)
Campaign: 11494545 Other
Nov 22, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

At 90,300 miles my backup camera stopped working. When I put the transmission in Reverse, the display just shows a black screen instead of an image of what is behind my truck. Upon visual inspection I can see that the wires at the tailgate have become frayed/broken.

Corrective Action:

At 90,300 miles my backup camera stopped working. When I put the transmission in Reverse, the display just shows a black screen instead of an image of what is behind my truck. Upon visual inspection I can see that the wires at the tailgate have become frayed/broken.

Additional Notes:

At 90,300 miles my backup camera stopped working. When I put the transmission in Reverse, the display just shows a black screen instead of an image of what is behind my truck. Upon visual inspection I can see that the wires at the tailgate have become frayed/broken.

Manufacturer: HONDA
Mfg Campaign: 11494545
Notice Date: Nov 22, 2022
Recall Date: Nov 22, 2022
Honda (american Honda Motor Co.)
Campaign: 11493946 Other
Nov 17, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Broken wire(s) from the truck body to tailgate. Backup camera fails to work, making it extremely dangerous backing up truck. Honda dealer found the broken wires and quoted $498.00 to correct the problem. The camera start shorting out intermittently in Fall of 2021. Continuously started failing in May, 2022. No warning lights come on to warn of failure of camera. The camera just fails to turn on when backing up. This also puts people walking behind vehicle in danger when truck is backing up.

Corrective Action:

Broken wire(s) from the truck body to tailgate. Backup camera fails to work, making it extremely dangerous backing up truck. Honda dealer found the broken wires and quoted $498.00 to correct the problem. The camera start shorting out intermittently in Fall of 2021. Continuously started failing in May, 2022. No warning lights come on to warn of failure of camera. The camera just fails to turn on when backing up. This also puts people walking behind vehicle in danger when truck is backing up.

Additional Notes:

Broken wire(s) from the truck body to tailgate. Backup camera fails to work, making it extremely dangerous backing up truck. Honda dealer found the broken wires and quoted $498.00 to correct the problem. The camera start shorting out intermittently in Fall of 2021. Continuously started failing in May, 2022. No warning lights come on to warn of failure of camera. The camera just fails to turn on when backing up. This also puts people walking behind vehicle in danger when truck is backing up.

Manufacturer: HONDA
Mfg Campaign: 11493946
Notice Date: Nov 17, 2022
Recall Date: Nov 17, 2022
Honda (american Honda Motor Co.)
Campaign: 11492806 Other
Nov 8, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

According to research, a known failure for years. Back-up camera wiring harness failed approximately 1 year ago. Camera inoperable. Hazard to occupants, and other people & vehicles near Ridgeline. Vehicle available for inspection. Dealer wanted approx. $150 to diagnose; stated $600+- if faulty camera, $1200+- if wiring harness (part prices only, no labor). Dealer further stated a recall has yet to be issued for this safety problem.

Corrective Action:

According to research, a known failure for years. Back-up camera wiring harness failed approximately 1 year ago. Camera inoperable. Hazard to occupants, and other people & vehicles near Ridgeline. Vehicle available for inspection. Dealer wanted approx. $150 to diagnose; stated $600+- if faulty camera, $1200+- if wiring harness (part prices only, no labor). Dealer further stated a recall has yet to be issued for this safety problem.

Additional Notes:

According to research, a known failure for years. Back-up camera wiring harness failed approximately 1 year ago. Camera inoperable. Hazard to occupants, and other people & vehicles near Ridgeline. Vehicle available for inspection. Dealer wanted approx. $150 to diagnose; stated $600+- if faulty camera, $1200+- if wiring harness (part prices only, no labor). Dealer further stated a recall has yet to be issued for this safety problem.

Manufacturer: HONDA
Mfg Campaign: 11492806
Notice Date: Nov 8, 2022
Recall Date: Nov 8, 2022
Honda (american Honda Motor Co.)
Campaign: 11492413 Other
Nov 5, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Backup camera has failed. Wiring is frayed at tailgate

Corrective Action:

Backup camera has failed. Wiring is frayed at tailgate

Additional Notes:

Backup camera has failed. Wiring is frayed at tailgate

Manufacturer: HONDA
Mfg Campaign: 11492413
Notice Date: Nov 5, 2022
Recall Date: Nov 5, 2022
Honda (american Honda Motor Co.)
Campaign: 11492010 Other
Nov 2, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Back up camera harness is cracked exposing wires and breaking others camera not working .blind spot behind vehicle

Corrective Action:

Back up camera harness is cracked exposing wires and breaking others camera not working .blind spot behind vehicle

Additional Notes:

Back up camera harness is cracked exposing wires and breaking others camera not working .blind spot behind vehicle

Manufacturer: HONDA
Mfg Campaign: 11492010
Notice Date: Nov 2, 2022
Recall Date: Nov 2, 2022
Honda (american Honda Motor Co.)
Campaign: 11491762 Other
Nov 1, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Wiring harness faulty that supplies the rear backup camera in the tailgate. due to the opening and closing of the tailgate the wires fray and split. Can confirm this is the issue through visual inspection. This issue needs to be addressed for all ridgeline models

Corrective Action:

Wiring harness faulty that supplies the rear backup camera in the tailgate. due to the opening and closing of the tailgate the wires fray and split. Can confirm this is the issue through visual inspection. This issue needs to be addressed for all ridgeline models

Additional Notes:

Wiring harness faulty that supplies the rear backup camera in the tailgate. due to the opening and closing of the tailgate the wires fray and split. Can confirm this is the issue through visual inspection. This issue needs to be addressed for all ridgeline models

Manufacturer: HONDA
Mfg Campaign: 11491762
Notice Date: Nov 1, 2022
Recall Date: Nov 1, 2022
Honda (american Honda Motor Co.)
Campaign: 11490733 Other
Oct 25, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Back-up camera black screen due to tailgate wiring harness failure.

Corrective Action:

Back-up camera black screen due to tailgate wiring harness failure.

Additional Notes:

Back-up camera black screen due to tailgate wiring harness failure.

Manufacturer: HONDA
Mfg Campaign: 11490733
Notice Date: Oct 25, 2022
Recall Date: Oct 25, 2022
Honda (american Honda Motor Co.)
Campaign: 11490733 Other
Oct 25, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Back-up camera black screen due to tailgate wiring harness failure.

Corrective Action:

Back-up camera black screen due to tailgate wiring harness failure.

Additional Notes:

Back-up camera black screen due to tailgate wiring harness failure.

Manufacturer: HONDA
Mfg Campaign: 11490733
Notice Date: Oct 25, 2022
Recall Date: Oct 25, 2022
Honda (american Honda Motor Co.)
Campaign: 11490120 Other
Oct 20, 2022
Defect Description:

SEATS

Potential Consequences:

Seat release handle is defective and breaks due to product design. Poor quality plastic material can not withstand tension from metal cable when actuated and a plastic component breaks inside the component of the seat lever causing seat to be locked in place which could potentially trap a child or the seat can not lock and stay in unlocked position and the seat will not flip up and rest in a lock position. Which is also a hazard because seat is not secured and will flop around. Honda does not sell the plastic part separately they are gouging the consumer by charging $477.92 for a replacement kit when the only part needed is a $10 plastic handle, which can easily be switched out by consumer. Average dealer cost to replace is $799 for the repair. Contacted Honda they will not sell plastic handle separately and are aware at the issue with their product.

Corrective Action:

Seat release handle is defective and breaks due to product design. Poor quality plastic material can not withstand tension from metal cable when actuated and a plastic component breaks inside the component of the seat lever causing seat to be locked in place which could potentially trap a child or the seat can not lock and stay in unlocked position and the seat will not flip up and rest in a lock position. Which is also a hazard because seat is not secured and will flop around. Honda does not sell the plastic part separately they are gouging the consumer by charging $477.92 for a replacement kit when the only part needed is a $10 plastic handle, which can easily be switched out by consumer. Average dealer cost to replace is $799 for the repair. Contacted Honda they will not sell plastic handle separately and are aware at the issue with their product.

Additional Notes:

Seat release handle is defective and breaks due to product design. Poor quality plastic material can not withstand tension from metal cable when actuated and a plastic component breaks inside the component of the seat lever causing seat to be locked in place which could potentially trap a child or the seat can not lock and stay in unlocked position and the seat will not flip up and rest in a lock position. Which is also a hazard because seat is not secured and will flop around. Honda does not sell the plastic part separately they are gouging the consumer by charging $477.92 for a replacement kit when the only part needed is a $10 plastic handle, which can easily be switched out by consumer. Average dealer cost to replace is $799 for the repair. Contacted Honda they will not sell plastic handle separately and are aware at the issue with their product.

Manufacturer: HONDA
Mfg Campaign: 11490120
Notice Date: Oct 20, 2022
Recall Date: Oct 20, 2022
Honda (american Honda Motor Co.)
Campaign: 11489744 Other
Oct 18, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Ridgeline backup camera wire harness gets pinched/cut from tailgate. Many others reported but no recall. Paid $472.19 to repair. 2017-2019 have reported same issue

Corrective Action:

Ridgeline backup camera wire harness gets pinched/cut from tailgate. Many others reported but no recall. Paid $472.19 to repair. 2017-2019 have reported same issue

Additional Notes:

Ridgeline backup camera wire harness gets pinched/cut from tailgate. Many others reported but no recall. Paid $472.19 to repair. 2017-2019 have reported same issue

Manufacturer: HONDA
Mfg Campaign: 11489744
Notice Date: Oct 18, 2022
Recall Date: Oct 18, 2022
Honda (american Honda Motor Co.)
Campaign: 11489744 Other
Oct 18, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Ridgeline backup camera wire harness gets pinched/cut from tailgate. Many others reported but no recall. Paid $472.19 to repair. 2017-2019 have reported same issue

Corrective Action:

Ridgeline backup camera wire harness gets pinched/cut from tailgate. Many others reported but no recall. Paid $472.19 to repair. 2017-2019 have reported same issue

Additional Notes:

Ridgeline backup camera wire harness gets pinched/cut from tailgate. Many others reported but no recall. Paid $472.19 to repair. 2017-2019 have reported same issue

Manufacturer: HONDA
Mfg Campaign: 11489744
Notice Date: Oct 18, 2022
Recall Date: Oct 18, 2022

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Valencia, CA • 36 yrs

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