Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KD3
Recall Date: Dec 9, 2016
Consumer Complaints
378 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, an unknown warning light was illuminated intermittently. The vehicle was taken to an independent mechanic, who informed the contact that there was a fault with the emissions system. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,248.
Corrective Action:
The contact owns a 2017 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, an unknown warning light was illuminated intermittently. The vehicle was taken to an independent mechanic, who informed the contact that there was a fault with the emissions system. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,248.
Additional Notes:
The contact owns a 2017 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, an unknown warning light was illuminated intermittently. The vehicle was taken to an independent mechanic, who informed the contact that there was a fault with the emissions system. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,248.
Mfg Campaign: 11546764
Recall Date: Sep 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING:COLUMN
Potential Consequences:
The contact owns a 2017 Honda Ridgeline. The contact stated that on several occasions while driving at various speeds, the steering wheel began jerking. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2017 Honda Ridgeline. The contact stated that on several occasions while driving at various speeds, the steering wheel began jerking. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2017 Honda Ridgeline. The contact stated that on several occasions while driving at various speeds, the steering wheel began jerking. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Mfg Campaign: 11546072
Recall Date: Sep 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Corrective Action:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Additional Notes:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Mfg Campaign: 11542533
Recall Date: Sep 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Corrective Action:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Additional Notes:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Mfg Campaign: 11542533
Recall Date: Sep 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Corrective Action:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Additional Notes:
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Mfg Campaign: 11542533
Recall Date: Sep 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera is inoperable. The radio will freeze up, shut itself off or reboot itself. I tried to get the necessary recall repaired through my local dealership but they tell me it cannot be done at the present time.
Corrective Action:
Backup camera is inoperable. The radio will freeze up, shut itself off or reboot itself. I tried to get the necessary recall repaired through my local dealership but they tell me it cannot be done at the present time.
Additional Notes:
Backup camera is inoperable. The radio will freeze up, shut itself off or reboot itself. I tried to get the necessary recall repaired through my local dealership but they tell me it cannot be done at the present time.
Mfg Campaign: 11542341
Recall Date: Sep 3, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Corrective Action:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Additional Notes:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Mfg Campaign: 11538199
Recall Date: Aug 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Corrective Action:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Additional Notes:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Mfg Campaign: 11538199
Recall Date: Aug 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Corrective Action:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Additional Notes:
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Mfg Campaign: 11538199
Recall Date: Aug 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased the Ridgeline in 2017 and am the sole owner. I have never towed anything with the truck. The mileage is high currently at 129,000. in the beginning of July the transmission failed and needed to be replaced. The way it failed caused a dramatic shifting and of gears and the inability for the transmission to change gears without jerking or banging of the gears. The transmission fluid was recently changed and the vehicle has been regularly serviced by Honda dealerships only. Luckily this happened at a low rate of speed and i am a cautious, experienced, driver. This vehicle is driven by my children and has carried passengers from toddlers to the elderly. It is obvious and foreseeable that this will happen to other vehicles at higher speeds and will be the proximate cause of injury to drivers and passengers. I had my vehicle towed to the Honda dealer Coggin Honda in Fort Pierce, Florida. They told me that the failure of the transmission is a known problem with the 2017 Ridgeline model. The transmission was replaced. Unfortunately, this was not under warranty. After searches on the internet it is obvious that this model's transmission has an inherent defect known by Honda Motors. The reports go back to 2017-2018 and continue. Honda should recall this model and repair the transmission to avoid consumers being injured by this obvious, known defect that impacts the safety of consumers.
Corrective Action:
I purchased the Ridgeline in 2017 and am the sole owner. I have never towed anything with the truck. The mileage is high currently at 129,000. in the beginning of July the transmission failed and needed to be replaced. The way it failed caused a dramatic shifting and of gears and the inability for the transmission to change gears without jerking or banging of the gears. The transmission fluid was recently changed and the vehicle has been regularly serviced by Honda dealerships only. Luckily this happened at a low rate of speed and i am a cautious, experienced, driver. This vehicle is driven by my children and has carried passengers from toddlers to the elderly. It is obvious and foreseeable that this will happen to other vehicles at higher speeds and will be the proximate cause of injury to drivers and passengers. I had my vehicle towed to the Honda dealer Coggin Honda in Fort Pierce, Florida. They told me that the failure of the transmission is a known problem with the 2017 Ridgeline model. The transmission was replaced. Unfortunately, this was not under warranty. After searches on the internet it is obvious that this model's transmission has an inherent defect known by Honda Motors. The reports go back to 2017-2018 and continue. Honda should recall this model and repair the transmission to avoid consumers being injured by this obvious, known defect that impacts the safety of consumers.
Additional Notes:
I purchased the Ridgeline in 2017 and am the sole owner. I have never towed anything with the truck. The mileage is high currently at 129,000. in the beginning of July the transmission failed and needed to be replaced. The way it failed caused a dramatic shifting and of gears and the inability for the transmission to change gears without jerking or banging of the gears. The transmission fluid was recently changed and the vehicle has been regularly serviced by Honda dealerships only. Luckily this happened at a low rate of speed and i am a cautious, experienced, driver. This vehicle is driven by my children and has carried passengers from toddlers to the elderly. It is obvious and foreseeable that this will happen to other vehicles at higher speeds and will be the proximate cause of injury to drivers and passengers. I had my vehicle towed to the Honda dealer Coggin Honda in Fort Pierce, Florida. They told me that the failure of the transmission is a known problem with the 2017 Ridgeline model. The transmission was replaced. Unfortunately, this was not under warranty. After searches on the internet it is obvious that this model's transmission has an inherent defect known by Honda Motors. The reports go back to 2017-2018 and continue. Honda should recall this model and repair the transmission to avoid consumers being injured by this obvious, known defect that impacts the safety of consumers.
Mfg Campaign: 11537325
Recall Date: Aug 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is a problematic issue for many Honda Ridgeline owner. The the instrument panel light flicker when the car is park and alarm will sound for no particular reason. when this happen, sometime I am not able to start the car. (if possible please below link) https://www.youtube.com/watch?v=DClnLAj7G8I I wonder what would happen if this issue happen while the vehicle is in motion. I spoke to Honda and notify them about this issue. Note: base on my research, this problem started to occur when the mileage reach between 35,0000 to 45,000 miles and not just 2017 Ridgeline. There other manufacture years are having the similar issue.
Corrective Action:
This is a problematic issue for many Honda Ridgeline owner. The the instrument panel light flicker when the car is park and alarm will sound for no particular reason. when this happen, sometime I am not able to start the car. (if possible please below link) https://www.youtube.com/watch?v=DClnLAj7G8I I wonder what would happen if this issue happen while the vehicle is in motion. I spoke to Honda and notify them about this issue. Note: base on my research, this problem started to occur when the mileage reach between 35,0000 to 45,000 miles and not just 2017 Ridgeline. There other manufacture years are having the similar issue.
Additional Notes:
This is a problematic issue for many Honda Ridgeline owner. The the instrument panel light flicker when the car is park and alarm will sound for no particular reason. when this happen, sometime I am not able to start the car. (if possible please below link) https://www.youtube.com/watch?v=DClnLAj7G8I I wonder what would happen if this issue happen while the vehicle is in motion. I spoke to Honda and notify them about this issue. Note: base on my research, this problem started to occur when the mileage reach between 35,0000 to 45,000 miles and not just 2017 Ridgeline. There other manufacture years are having the similar issue.
Mfg Campaign: 11528232
Recall Date: Jun 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Occasional (several times a month) phantom breaking on two lane roads, particularly when opposing traffic is approaching along a concave (i.e., inward) curve or when opposing traffic is transitioning from a widened road section back to a single lane.
Corrective Action:
Occasional (several times a month) phantom breaking on two lane roads, particularly when opposing traffic is approaching along a concave (i.e., inward) curve or when opposing traffic is transitioning from a widened road section back to a single lane.
Additional Notes:
Occasional (several times a month) phantom breaking on two lane roads, particularly when opposing traffic is approaching along a concave (i.e., inward) curve or when opposing traffic is transitioning from a widened road section back to a single lane.
Mfg Campaign: 11527865
Recall Date: Jun 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Honda has been unable to correct the following recalls on my vehicle. For Recall #1, my vehicle does not have (nor has it ever had) a tonneau cover. My first attempt to clear this recall through Honda was on 17 May 23. They have not cleared it. For Recall #2, I took the vehicle to a Honda dealership on 24 Apr 23 (see attached documentation). The recall is not yet cleared, yet the system works fine. Recall #1 NHTSA RECALL NUMBER: 20E-068 MFR CAMPAIGN ID: F8M CAMPAIGN DESCRIPTION: 2017-20 Ridgeline Tonneau Cvr Accsry Recall RECALL DATE: 09/17/2020 Recall #2: NHTSA RECALL NUMBER: 22V-867 MFR CAMPAIGN ID: KCK CAMPAIGN DESCRIPTION: 2017-19 Ridgeline Tailgate Harness Safety Recall RECALL DATE: 11/23/2022
Corrective Action:
Honda has been unable to correct the following recalls on my vehicle. For Recall #1, my vehicle does not have (nor has it ever had) a tonneau cover. My first attempt to clear this recall through Honda was on 17 May 23. They have not cleared it. For Recall #2, I took the vehicle to a Honda dealership on 24 Apr 23 (see attached documentation). The recall is not yet cleared, yet the system works fine. Recall #1 NHTSA RECALL NUMBER: 20E-068 MFR CAMPAIGN ID: F8M CAMPAIGN DESCRIPTION: 2017-20 Ridgeline Tonneau Cvr Accsry Recall RECALL DATE: 09/17/2020 Recall #2: NHTSA RECALL NUMBER: 22V-867 MFR CAMPAIGN ID: KCK CAMPAIGN DESCRIPTION: 2017-19 Ridgeline Tailgate Harness Safety Recall RECALL DATE: 11/23/2022
Additional Notes:
Honda has been unable to correct the following recalls on my vehicle. For Recall #1, my vehicle does not have (nor has it ever had) a tonneau cover. My first attempt to clear this recall through Honda was on 17 May 23. They have not cleared it. For Recall #2, I took the vehicle to a Honda dealership on 24 Apr 23 (see attached documentation). The recall is not yet cleared, yet the system works fine. Recall #1 NHTSA RECALL NUMBER: 20E-068 MFR CAMPAIGN ID: F8M CAMPAIGN DESCRIPTION: 2017-20 Ridgeline Tonneau Cvr Accsry Recall RECALL DATE: 09/17/2020 Recall #2: NHTSA RECALL NUMBER: 22V-867 MFR CAMPAIGN ID: KCK CAMPAIGN DESCRIPTION: 2017-19 Ridgeline Tailgate Harness Safety Recall RECALL DATE: 11/23/2022
Mfg Campaign: 11524550
Recall Date: May 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing in regards to our 2017 Honda Ridgeline. We have purchased 6 Honda vehicles over the years from Shockley Honda in Frederick Maryland, and this is our second Ridgeline. However our truck has been in the shop for almost a month and we do not know when it can be repaired. On April 29th at 4:30 AM our alarm system repeatedly went off. We got it to the dealership to learn that we would need to replace the Body Control Module However this part is on national backorder with no estimated date of delivery. We are currently without a vehicle which has been an extreme inconvenience. We have researched this problem and we have learned that this is a common problem and has happened numerous times in the 2017-2022 Honda Ridgelines. I do not understand how your large Company has not identified this as a major problem and safety issue. We learned that there has never been a recall for this or the problem solved all these years. Our truck only has 52.000 miles on it so it does not relate to wear. I am hoping that your company can look into this or reach out to inform us how long it will take to receive our part. Again this is not an isolated problem with these models but ongoing with numerous incidents for Ridgeline owners.
Corrective Action:
I am writing in regards to our 2017 Honda Ridgeline. We have purchased 6 Honda vehicles over the years from Shockley Honda in Frederick Maryland, and this is our second Ridgeline. However our truck has been in the shop for almost a month and we do not know when it can be repaired. On April 29th at 4:30 AM our alarm system repeatedly went off. We got it to the dealership to learn that we would need to replace the Body Control Module However this part is on national backorder with no estimated date of delivery. We are currently without a vehicle which has been an extreme inconvenience. We have researched this problem and we have learned that this is a common problem and has happened numerous times in the 2017-2022 Honda Ridgelines. I do not understand how your large Company has not identified this as a major problem and safety issue. We learned that there has never been a recall for this or the problem solved all these years. Our truck only has 52.000 miles on it so it does not relate to wear. I am hoping that your company can look into this or reach out to inform us how long it will take to receive our part. Again this is not an isolated problem with these models but ongoing with numerous incidents for Ridgeline owners.
Additional Notes:
I am writing in regards to our 2017 Honda Ridgeline. We have purchased 6 Honda vehicles over the years from Shockley Honda in Frederick Maryland, and this is our second Ridgeline. However our truck has been in the shop for almost a month and we do not know when it can be repaired. On April 29th at 4:30 AM our alarm system repeatedly went off. We got it to the dealership to learn that we would need to replace the Body Control Module However this part is on national backorder with no estimated date of delivery. We are currently without a vehicle which has been an extreme inconvenience. We have researched this problem and we have learned that this is a common problem and has happened numerous times in the 2017-2022 Honda Ridgelines. I do not understand how your large Company has not identified this as a major problem and safety issue. We learned that there has never been a recall for this or the problem solved all these years. Our truck only has 52.000 miles on it so it does not relate to wear. I am hoping that your company can look into this or reach out to inform us how long it will take to receive our part. Again this is not an isolated problem with these models but ongoing with numerous incidents for Ridgeline owners.
Mfg Campaign: 11523078
Recall Date: May 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle alarm will go off intermittently, when parked. I have to keep the vehicle unlocked, which is extremely unsafe since it is in my driveway. You cannot replicate this since you do not know when it will happen. I travel a lot, and when I left the vehicle at the airport the alarm ran down my battery and I had to have it jumped. Now I cannot lock my vehicle when parked at the airport. I took it in to get it checked out and they said they found an error code identifying the control unit issue. I paid for the part, which was to be ordered and that was over a month ago. I called to check on the part, and they said there were over 250 in line ahead of me for this part. If there are that many folks waiting for this control unit part, there is obviously a problem. I am attaching the file of my payment for the part and labor. I have paid for something that has not been repaired and there is no date on when it will be repaired. There is a problem with this vehicle, and this is a safety problem by not being able to lock the vehicle.
Corrective Action:
The vehicle alarm will go off intermittently, when parked. I have to keep the vehicle unlocked, which is extremely unsafe since it is in my driveway. You cannot replicate this since you do not know when it will happen. I travel a lot, and when I left the vehicle at the airport the alarm ran down my battery and I had to have it jumped. Now I cannot lock my vehicle when parked at the airport. I took it in to get it checked out and they said they found an error code identifying the control unit issue. I paid for the part, which was to be ordered and that was over a month ago. I called to check on the part, and they said there were over 250 in line ahead of me for this part. If there are that many folks waiting for this control unit part, there is obviously a problem. I am attaching the file of my payment for the part and labor. I have paid for something that has not been repaired and there is no date on when it will be repaired. There is a problem with this vehicle, and this is a safety problem by not being able to lock the vehicle.
Additional Notes:
The vehicle alarm will go off intermittently, when parked. I have to keep the vehicle unlocked, which is extremely unsafe since it is in my driveway. You cannot replicate this since you do not know when it will happen. I travel a lot, and when I left the vehicle at the airport the alarm ran down my battery and I had to have it jumped. Now I cannot lock my vehicle when parked at the airport. I took it in to get it checked out and they said they found an error code identifying the control unit issue. I paid for the part, which was to be ordered and that was over a month ago. I called to check on the part, and they said there were over 250 in line ahead of me for this part. If there are that many folks waiting for this control unit part, there is obviously a problem. I am attaching the file of my payment for the part and labor. I have paid for something that has not been repaired and there is no date on when it will be repaired. There is a problem with this vehicle, and this is a safety problem by not being able to lock the vehicle.
Mfg Campaign: 11522464
Recall Date: May 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11519888
Recall Date: May 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Corrective Action:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Additional Notes:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Mfg Campaign: 11518015
Recall Date: Apr 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Corrective Action:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Additional Notes:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Mfg Campaign: 11518015
Recall Date: Apr 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Corrective Action:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Additional Notes:
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Mfg Campaign: 11518015
Recall Date: Apr 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dash lights flickering, clicking sounds coming from under dash and inside hood, alarm keeps going off intermittently. This vehicle has less than 100K miles
Corrective Action:
Dash lights flickering, clicking sounds coming from under dash and inside hood, alarm keeps going off intermittently. This vehicle has less than 100K miles
Additional Notes:
Dash lights flickering, clicking sounds coming from under dash and inside hood, alarm keeps going off intermittently. This vehicle has less than 100K miles
Mfg Campaign: 11515091
Recall Date: Apr 3, 2023
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Valencia, CA • 36 yrs
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