HYUNDAI IONIQ 5 2022

Complete listing of complaints and recalls for this vehicle

465
Complaints
13
Recalls

Complaints & Recalls

465 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 24V868000 SAFETY RECALL
145.6K Vehicles Affected
Recall Date: Nov 18, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 272 (H), 025G (G)
Notice Date: Dec 20, 2024
Recall Date: Nov 18, 2024
Hyundai Motor America
NHTSA Campaign: 24V204000 SAFETY RECALL
99.1K Vehicles Affected
Recall Date: Mar 15, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 257/021G
Notice Date: Apr 22, 2024
Recall Date: Mar 15, 2024
Hyundai Motor America
NHTSA Campaign: 22V324000 SAFETY RECALL
10.7K Vehicles Affected
Recall Date: May 11, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.

Potential Risk:
Vehicle rollaway can increase the risk of a crash or injury.
FREE Recall Solution:
Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 228.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 228
Notice Date: Jul 14, 2022
Recall Date: May 11, 2022

Consumer Complaints

465 Complaints
Hyundai Motor America
Campaign: 11650210 Other
Mar 24, 2025
Defect Description:

STEERING

Potential Consequences:

I am filing this complaint to report a serious safety defect involving my 2022 Hyundai Ioniq 5. The vehicle experienced a sudden failure of the Integrated Charging Control Unit (ICCU), which caused the car to completely shut down and lose power while in motion. My family member, who was driving at the time, stated that the car lost power and shut off without warning on the road, creating an extremely dangerous situation. Thankfully, they were able to pull over without incident, but this type of malfunction could easily result in a collision, injury, or worse. I later discovered that this issue is part of a widespread ICCU failure affecting Hyundai Ioniq 5 and other Hyundai/Kia EVs. My vehicle has been at the dealership for over a month, and Hyundai has informed me that the part required to repair the vehicle is backordered for 2–3 months, leaving me without my primary mode of transportation. This issue is not only a reliability concern but a serious safety hazard that warrants immediate investigation and intervention. A vehicle that completely loses power while driving is unacceptable, especially for a relatively new vehicle under warranty. I urge the NHTSA to investigate the ICCU failures in Hyundai Ioniq 5 vehicles and determine whether a broader mandatory recall is needed due to the loss of motive power and serious safety risk. Many owners are affected, and delays in repair parts are putting consumers in unsafe situations.

Corrective Action:

I am filing this complaint to report a serious safety defect involving my 2022 Hyundai Ioniq 5. The vehicle experienced a sudden failure of the Integrated Charging Control Unit (ICCU), which caused the car to completely shut down and lose power while in motion. My family member, who was driving at the time, stated that the car lost power and shut off without warning on the road, creating an extremely dangerous situation. Thankfully, they were able to pull over without incident, but this type of malfunction could easily result in a collision, injury, or worse. I later discovered that this issue is part of a widespread ICCU failure affecting Hyundai Ioniq 5 and other Hyundai/Kia EVs. My vehicle has been at the dealership for over a month, and Hyundai has informed me that the part required to repair the vehicle is backordered for 2–3 months, leaving me without my primary mode of transportation. This issue is not only a reliability concern but a serious safety hazard that warrants immediate investigation and intervention. A vehicle that completely loses power while driving is unacceptable, especially for a relatively new vehicle under warranty. I urge the NHTSA to investigate the ICCU failures in Hyundai Ioniq 5 vehicles and determine whether a broader mandatory recall is needed due to the loss of motive power and serious safety risk. Many owners are affected, and delays in repair parts are putting consumers in unsafe situations.

Additional Notes:

I am filing this complaint to report a serious safety defect involving my 2022 Hyundai Ioniq 5. The vehicle experienced a sudden failure of the Integrated Charging Control Unit (ICCU), which caused the car to completely shut down and lose power while in motion. My family member, who was driving at the time, stated that the car lost power and shut off without warning on the road, creating an extremely dangerous situation. Thankfully, they were able to pull over without incident, but this type of malfunction could easily result in a collision, injury, or worse. I later discovered that this issue is part of a widespread ICCU failure affecting Hyundai Ioniq 5 and other Hyundai/Kia EVs. My vehicle has been at the dealership for over a month, and Hyundai has informed me that the part required to repair the vehicle is backordered for 2–3 months, leaving me without my primary mode of transportation. This issue is not only a reliability concern but a serious safety hazard that warrants immediate investigation and intervention. A vehicle that completely loses power while driving is unacceptable, especially for a relatively new vehicle under warranty. I urge the NHTSA to investigate the ICCU failures in Hyundai Ioniq 5 vehicles and determine whether a broader mandatory recall is needed due to the loss of motive power and serious safety risk. Many owners are affected, and delays in repair parts are putting consumers in unsafe situations.

Manufacturer: HYUNDAI
Mfg Campaign: 11650210
Notice Date: Mar 24, 2025
Recall Date: Mar 24, 2025
Hyundai Motor America
Campaign: 11649225 Other
Mar 19, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ICCU and HV Fuse blew

Corrective Action:

ICCU and HV Fuse blew

Additional Notes:

ICCU and HV Fuse blew

Manufacturer: HYUNDAI
Mfg Campaign: 11649225
Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025
Hyundai Motor America
Campaign: 11649267 Other
Mar 19, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ICCU failed during driving causing car to come to a halt on a busy road quickly, thankfully enough time to drive to side of road. Car had been in dealer for ICCU software update/recall 2 weeks before hand. Whatever the current fix is for the ICCU is clearly incomplete, at the Seattle Hyundai dealership there are 6 cars all waiting 6+ weeks on replacement parts for this issue. This seems like a significantly bigger problem than Hyundai is admitting and they are not proactively addressing with urgency. Thankfully we were only on a busy arterial not on a highway.

Corrective Action:

ICCU failed during driving causing car to come to a halt on a busy road quickly, thankfully enough time to drive to side of road. Car had been in dealer for ICCU software update/recall 2 weeks before hand. Whatever the current fix is for the ICCU is clearly incomplete, at the Seattle Hyundai dealership there are 6 cars all waiting 6+ weeks on replacement parts for this issue. This seems like a significantly bigger problem than Hyundai is admitting and they are not proactively addressing with urgency. Thankfully we were only on a busy arterial not on a highway.

Additional Notes:

ICCU failed during driving causing car to come to a halt on a busy road quickly, thankfully enough time to drive to side of road. Car had been in dealer for ICCU software update/recall 2 weeks before hand. Whatever the current fix is for the ICCU is clearly incomplete, at the Seattle Hyundai dealership there are 6 cars all waiting 6+ weeks on replacement parts for this issue. This seems like a significantly bigger problem than Hyundai is admitting and they are not proactively addressing with urgency. Thankfully we were only on a busy arterial not on a highway.

Manufacturer: HYUNDAI
Mfg Campaign: 11649267
Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025
Hyundai Motor America
Campaign: 11648632 Other
Mar 17, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The vehicle has had 2 12V battery replacements and 2 ICCU failures in about 20 months and just 12,000 miles of ownership with over 100 combined days out of service for repairs.

Corrective Action:

The vehicle has had 2 12V battery replacements and 2 ICCU failures in about 20 months and just 12,000 miles of ownership with over 100 combined days out of service for repairs.

Additional Notes:

The vehicle has had 2 12V battery replacements and 2 ICCU failures in about 20 months and just 12,000 miles of ownership with over 100 combined days out of service for repairs.

Manufacturer: HYUNDAI
Mfg Campaign: 11648632
Notice Date: Mar 17, 2025
Recall Date: Mar 17, 2025
Hyundai Motor America
Campaign: 11648554 Other
Mar 16, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Corrective Action:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Additional Notes:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Manufacturer: HYUNDAI
Mfg Campaign: 11648554
Notice Date: Mar 16, 2025
Recall Date: Mar 16, 2025
Hyundai Motor America
Campaign: 11648554 Other
Mar 16, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Corrective Action:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Additional Notes:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Manufacturer: HYUNDAI
Mfg Campaign: 11648554
Notice Date: Mar 16, 2025
Recall Date: Mar 16, 2025
Hyundai Motor America
Campaign: 11648554 Other
Mar 16, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Corrective Action:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Additional Notes:

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

Manufacturer: HYUNDAI
Mfg Campaign: 11648554
Notice Date: Mar 16, 2025
Recall Date: Mar 16, 2025
Hyundai Motor America
Campaign: 11648076 Other
Mar 13, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My 2022 Ioniq 5 had an ICCU failure on February 2025. On February 12, 2025 I was not able to charge the car. I took it to the dealer twice for an ICCU software update. The first software update was on October 15, 2024. The second software update was January 16 2025. The third time was on February 13, 2025 for an ICCU failure. The car is at the dealership and waiting for the part so it can be replaced. If you need to do an inspection the car is at the dealership. There was no warning, it just will not take a charge. I have been waiting for a little over a month for the part to arrive at the dealership for replacement. I've call the dealership multiple times inquiring about the new replacement. They have no idea when this part will become available. I'm frustrated because no one knows anything so my car sits on their lot waiting for a part that I feel they should have in stock. Hyundai has known about the ICCU failures since 2022. Why Hyundai dealerships do not have ICCU's readily available? Knowing very well about these recalls and failures.

Corrective Action:

My 2022 Ioniq 5 had an ICCU failure on February 2025. On February 12, 2025 I was not able to charge the car. I took it to the dealer twice for an ICCU software update. The first software update was on October 15, 2024. The second software update was January 16 2025. The third time was on February 13, 2025 for an ICCU failure. The car is at the dealership and waiting for the part so it can be replaced. If you need to do an inspection the car is at the dealership. There was no warning, it just will not take a charge. I have been waiting for a little over a month for the part to arrive at the dealership for replacement. I've call the dealership multiple times inquiring about the new replacement. They have no idea when this part will become available. I'm frustrated because no one knows anything so my car sits on their lot waiting for a part that I feel they should have in stock. Hyundai has known about the ICCU failures since 2022. Why Hyundai dealerships do not have ICCU's readily available? Knowing very well about these recalls and failures.

Additional Notes:

My 2022 Ioniq 5 had an ICCU failure on February 2025. On February 12, 2025 I was not able to charge the car. I took it to the dealer twice for an ICCU software update. The first software update was on October 15, 2024. The second software update was January 16 2025. The third time was on February 13, 2025 for an ICCU failure. The car is at the dealership and waiting for the part so it can be replaced. If you need to do an inspection the car is at the dealership. There was no warning, it just will not take a charge. I have been waiting for a little over a month for the part to arrive at the dealership for replacement. I've call the dealership multiple times inquiring about the new replacement. They have no idea when this part will become available. I'm frustrated because no one knows anything so my car sits on their lot waiting for a part that I feel they should have in stock. Hyundai has known about the ICCU failures since 2022. Why Hyundai dealerships do not have ICCU's readily available? Knowing very well about these recalls and failures.

Manufacturer: HYUNDAI
Mfg Campaign: 11648076
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
Hyundai Motor America
Campaign: 11647467 Other
Mar 10, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving home on a very cold morning and heard a "thunk" in the back right of my car. Almost immediately I got a warning that my cars electrical vehicle system needed attention. That quickly turned to a turtle telling me the issue with the electric vehicle system was limiting speed. Eventually my car stopped working. I had the 12v battery jumped and got it home. After charging the 12v battery for over a day and calling a local dealership, they determined it was most likely the ICCU. I drove my car around to the front of my house and immediately got the same warning. It was towed that same day. It has now been 2 weeks and the part is on back-order.

Corrective Action:

I was driving home on a very cold morning and heard a "thunk" in the back right of my car. Almost immediately I got a warning that my cars electrical vehicle system needed attention. That quickly turned to a turtle telling me the issue with the electric vehicle system was limiting speed. Eventually my car stopped working. I had the 12v battery jumped and got it home. After charging the 12v battery for over a day and calling a local dealership, they determined it was most likely the ICCU. I drove my car around to the front of my house and immediately got the same warning. It was towed that same day. It has now been 2 weeks and the part is on back-order.

Additional Notes:

I was driving home on a very cold morning and heard a "thunk" in the back right of my car. Almost immediately I got a warning that my cars electrical vehicle system needed attention. That quickly turned to a turtle telling me the issue with the electric vehicle system was limiting speed. Eventually my car stopped working. I had the 12v battery jumped and got it home. After charging the 12v battery for over a day and calling a local dealership, they determined it was most likely the ICCU. I drove my car around to the front of my house and immediately got the same warning. It was towed that same day. It has now been 2 weeks and the part is on back-order.

Manufacturer: HYUNDAI
Mfg Campaign: 11647467
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Hyundai Motor America
Campaign: 11647180 Other
Mar 8, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On [XXX] I was preparing to leave for work in the morning. I unplugged my Ioniq 5 from the home charger, entered the car, and started the vehicle. Immediately, the panel warning system stated “Check Electrical System.” Because I am familiar with the warnings that have been displayed related to ICCU failure, I called the dealership to schedule a service appointment (set for February 18, the following Tuesday). I drove the car to work for a meeting, then restarted the vehicle following the meeting and the same message appeared on the screen. I then drove the vehicle directly to Werner Hyundai Service Department in Tallahassee, Florida and left it for diagnostics. On February 14, 2025, my service advisor called to advise that the ICCU and the VCMS had failed and required replacement. I was then advised that I would be placed on a waiting list for an ICCU part that was expected to be released nationwide on March 1, 2025. As of today’s date, March 8th, I have not been made aware of an ICCU part availability (apparently the VCMS has arrived at the dealership and is being held pending the receipt of an ICCU) nor an anticipated repair of my vehicle, it remains at the dealership service department pending parts availability. My husband unplugged our home charger that uses a 220 volt plug and noted that the plug showed melting damage and that the plug and wall had black marks that suggest that the car caused a malfunction that resulted in a spark in our garage. Due to the location of the outlet, the spark did not cause a fire. Since that date, every time our HVAC system comes on at home, our lights flash, this did not happen prior to [XXX]. We are contacting an electrician to inspect the outlet and any affect the surge had on our home electrical panel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX] I was preparing to leave for work in the morning. I unplugged my Ioniq 5 from the home charger, entered the car, and started the vehicle. Immediately, the panel warning system stated “Check Electrical System.” Because I am familiar with the warnings that have been displayed related to ICCU failure, I called the dealership to schedule a service appointment (set for February 18, the following Tuesday). I drove the car to work for a meeting, then restarted the vehicle following the meeting and the same message appeared on the screen. I then drove the vehicle directly to Werner Hyundai Service Department in Tallahassee, Florida and left it for diagnostics. On February 14, 2025, my service advisor called to advise that the ICCU and the VCMS had failed and required replacement. I was then advised that I would be placed on a waiting list for an ICCU part that was expected to be released nationwide on March 1, 2025. As of today’s date, March 8th, I have not been made aware of an ICCU part availability (apparently the VCMS has arrived at the dealership and is being held pending the receipt of an ICCU) nor an anticipated repair of my vehicle, it remains at the dealership service department pending parts availability. My husband unplugged our home charger that uses a 220 volt plug and noted that the plug showed melting damage and that the plug and wall had black marks that suggest that the car caused a malfunction that resulted in a spark in our garage. Due to the location of the outlet, the spark did not cause a fire. Since that date, every time our HVAC system comes on at home, our lights flash, this did not happen prior to [XXX]. We are contacting an electrician to inspect the outlet and any affect the surge had on our home electrical panel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX] I was preparing to leave for work in the morning. I unplugged my Ioniq 5 from the home charger, entered the car, and started the vehicle. Immediately, the panel warning system stated “Check Electrical System.” Because I am familiar with the warnings that have been displayed related to ICCU failure, I called the dealership to schedule a service appointment (set for February 18, the following Tuesday). I drove the car to work for a meeting, then restarted the vehicle following the meeting and the same message appeared on the screen. I then drove the vehicle directly to Werner Hyundai Service Department in Tallahassee, Florida and left it for diagnostics. On February 14, 2025, my service advisor called to advise that the ICCU and the VCMS had failed and required replacement. I was then advised that I would be placed on a waiting list for an ICCU part that was expected to be released nationwide on March 1, 2025. As of today’s date, March 8th, I have not been made aware of an ICCU part availability (apparently the VCMS has arrived at the dealership and is being held pending the receipt of an ICCU) nor an anticipated repair of my vehicle, it remains at the dealership service department pending parts availability. My husband unplugged our home charger that uses a 220 volt plug and noted that the plug showed melting damage and that the plug and wall had black marks that suggest that the car caused a malfunction that resulted in a spark in our garage. Due to the location of the outlet, the spark did not cause a fire. Since that date, every time our HVAC system comes on at home, our lights flash, this did not happen prior to [XXX]. We are contacting an electrician to inspect the outlet and any affect the surge had on our home electrical panel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11647180
Notice Date: Mar 8, 2025
Recall Date: Mar 8, 2025
Hyundai Motor America
Campaign: 11647180 Other
Mar 8, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On [XXX] I was preparing to leave for work in the morning. I unplugged my Ioniq 5 from the home charger, entered the car, and started the vehicle. Immediately, the panel warning system stated “Check Electrical System.” Because I am familiar with the warnings that have been displayed related to ICCU failure, I called the dealership to schedule a service appointment (set for February 18, the following Tuesday). I drove the car to work for a meeting, then restarted the vehicle following the meeting and the same message appeared on the screen. I then drove the vehicle directly to Werner Hyundai Service Department in Tallahassee, Florida and left it for diagnostics. On February 14, 2025, my service advisor called to advise that the ICCU and the VCMS had failed and required replacement. I was then advised that I would be placed on a waiting list for an ICCU part that was expected to be released nationwide on March 1, 2025. As of today’s date, March 8th, I have not been made aware of an ICCU part availability (apparently the VCMS has arrived at the dealership and is being held pending the receipt of an ICCU) nor an anticipated repair of my vehicle, it remains at the dealership service department pending parts availability. My husband unplugged our home charger that uses a 220 volt plug and noted that the plug showed melting damage and that the plug and wall had black marks that suggest that the car caused a malfunction that resulted in a spark in our garage. Due to the location of the outlet, the spark did not cause a fire. Since that date, every time our HVAC system comes on at home, our lights flash, this did not happen prior to [XXX]. We are contacting an electrician to inspect the outlet and any affect the surge had on our home electrical panel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX] I was preparing to leave for work in the morning. I unplugged my Ioniq 5 from the home charger, entered the car, and started the vehicle. Immediately, the panel warning system stated “Check Electrical System.” Because I am familiar with the warnings that have been displayed related to ICCU failure, I called the dealership to schedule a service appointment (set for February 18, the following Tuesday). I drove the car to work for a meeting, then restarted the vehicle following the meeting and the same message appeared on the screen. I then drove the vehicle directly to Werner Hyundai Service Department in Tallahassee, Florida and left it for diagnostics. On February 14, 2025, my service advisor called to advise that the ICCU and the VCMS had failed and required replacement. I was then advised that I would be placed on a waiting list for an ICCU part that was expected to be released nationwide on March 1, 2025. As of today’s date, March 8th, I have not been made aware of an ICCU part availability (apparently the VCMS has arrived at the dealership and is being held pending the receipt of an ICCU) nor an anticipated repair of my vehicle, it remains at the dealership service department pending parts availability. My husband unplugged our home charger that uses a 220 volt plug and noted that the plug showed melting damage and that the plug and wall had black marks that suggest that the car caused a malfunction that resulted in a spark in our garage. Due to the location of the outlet, the spark did not cause a fire. Since that date, every time our HVAC system comes on at home, our lights flash, this did not happen prior to [XXX]. We are contacting an electrician to inspect the outlet and any affect the surge had on our home electrical panel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX] I was preparing to leave for work in the morning. I unplugged my Ioniq 5 from the home charger, entered the car, and started the vehicle. Immediately, the panel warning system stated “Check Electrical System.” Because I am familiar with the warnings that have been displayed related to ICCU failure, I called the dealership to schedule a service appointment (set for February 18, the following Tuesday). I drove the car to work for a meeting, then restarted the vehicle following the meeting and the same message appeared on the screen. I then drove the vehicle directly to Werner Hyundai Service Department in Tallahassee, Florida and left it for diagnostics. On February 14, 2025, my service advisor called to advise that the ICCU and the VCMS had failed and required replacement. I was then advised that I would be placed on a waiting list for an ICCU part that was expected to be released nationwide on March 1, 2025. As of today’s date, March 8th, I have not been made aware of an ICCU part availability (apparently the VCMS has arrived at the dealership and is being held pending the receipt of an ICCU) nor an anticipated repair of my vehicle, it remains at the dealership service department pending parts availability. My husband unplugged our home charger that uses a 220 volt plug and noted that the plug showed melting damage and that the plug and wall had black marks that suggest that the car caused a malfunction that resulted in a spark in our garage. Due to the location of the outlet, the spark did not cause a fire. Since that date, every time our HVAC system comes on at home, our lights flash, this did not happen prior to [XXX]. We are contacting an electrician to inspect the outlet and any affect the surge had on our home electrical panel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11647180
Notice Date: Mar 8, 2025
Recall Date: Mar 8, 2025
Hyundai Motor America
Campaign: 11646615 Other
Mar 5, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Was pulling out of drive way. Loud pop heard in the car. Immediately car flashed warning telling me electrical system had an issue and I needed to pull over and have the car towed to a dealer for service. Was told the part was related to the iccu and would take a couple days to arrive. Part is now on back order. 3 weeks later I am still waiting with little to no update on timeline for repair.

Corrective Action:

Was pulling out of drive way. Loud pop heard in the car. Immediately car flashed warning telling me electrical system had an issue and I needed to pull over and have the car towed to a dealer for service. Was told the part was related to the iccu and would take a couple days to arrive. Part is now on back order. 3 weeks later I am still waiting with little to no update on timeline for repair.

Additional Notes:

Was pulling out of drive way. Loud pop heard in the car. Immediately car flashed warning telling me electrical system had an issue and I needed to pull over and have the car towed to a dealer for service. Was told the part was related to the iccu and would take a couple days to arrive. Part is now on back order. 3 weeks later I am still waiting with little to no update on timeline for repair.

Manufacturer: HYUNDAI
Mfg Campaign: 11646615
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Hyundai Motor America
Campaign: 11646615 Other
Mar 5, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Was pulling out of drive way. Loud pop heard in the car. Immediately car flashed warning telling me electrical system had an issue and I needed to pull over and have the car towed to a dealer for service. Was told the part was related to the iccu and would take a couple days to arrive. Part is now on back order. 3 weeks later I am still waiting with little to no update on timeline for repair.

Corrective Action:

Was pulling out of drive way. Loud pop heard in the car. Immediately car flashed warning telling me electrical system had an issue and I needed to pull over and have the car towed to a dealer for service. Was told the part was related to the iccu and would take a couple days to arrive. Part is now on back order. 3 weeks later I am still waiting with little to no update on timeline for repair.

Additional Notes:

Was pulling out of drive way. Loud pop heard in the car. Immediately car flashed warning telling me electrical system had an issue and I needed to pull over and have the car towed to a dealer for service. Was told the part was related to the iccu and would take a couple days to arrive. Part is now on back order. 3 weeks later I am still waiting with little to no update on timeline for repair.

Manufacturer: HYUNDAI
Mfg Campaign: 11646615
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Hyundai Motor America
Campaign: 11646193 Other
Mar 4, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Corrective Action:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Additional Notes:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Manufacturer: HYUNDAI
Mfg Campaign: 11646193
Notice Date: Mar 4, 2025
Recall Date: Mar 4, 2025
Hyundai Motor America
Campaign: 11646193 Other
Mar 4, 2025
Defect Description:

ENGINE

Potential Consequences:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Corrective Action:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Additional Notes:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Manufacturer: HYUNDAI
Mfg Campaign: 11646193
Notice Date: Mar 4, 2025
Recall Date: Mar 4, 2025
Hyundai Motor America
Campaign: 11646193 Other
Mar 4, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Corrective Action:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Additional Notes:

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

Manufacturer: HYUNDAI
Mfg Campaign: 11646193
Notice Date: Mar 4, 2025
Recall Date: Mar 4, 2025
Hyundai Motor America
Campaign: 11645846 Other
Mar 2, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Corrective Action:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Additional Notes:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Manufacturer: HYUNDAI
Mfg Campaign: 11645846
Notice Date: Mar 2, 2025
Recall Date: Mar 2, 2025
Hyundai Motor America
Campaign: 11645846 Other
Mar 2, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Corrective Action:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Additional Notes:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Manufacturer: HYUNDAI
Mfg Campaign: 11645846
Notice Date: Mar 2, 2025
Recall Date: Mar 2, 2025
Hyundai Motor America
Campaign: 11645846 Other
Mar 2, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Corrective Action:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Additional Notes:

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Manufacturer: HYUNDAI
Mfg Campaign: 11645846
Notice Date: Mar 2, 2025
Recall Date: Mar 2, 2025
Hyundai Motor America
Campaign: 11644485 Other
Feb 24, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Even after getting all recalls done my IONIQ5 had an ICCU failure. I feel that latest update which was supposed to fix ICCU issue actually accentuated it. With number of complaints on this car for ICCU failure there should class action law suit on Hyundai

Corrective Action:

Even after getting all recalls done my IONIQ5 had an ICCU failure. I feel that latest update which was supposed to fix ICCU issue actually accentuated it. With number of complaints on this car for ICCU failure there should class action law suit on Hyundai

Additional Notes:

Even after getting all recalls done my IONIQ5 had an ICCU failure. I feel that latest update which was supposed to fix ICCU issue actually accentuated it. With number of complaints on this car for ICCU failure there should class action law suit on Hyundai

Manufacturer: HYUNDAI
Mfg Campaign: 11644485
Notice Date: Feb 24, 2025
Recall Date: Feb 24, 2025

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