Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 228
Recall Date: May 11, 2022
Consumer Complaints
465 ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving, the 'check EV system' light comes on, intermittently what will happen is that when stopped the car will put itself in park, when it is in park I can not get it out of park, thus unable to move forward, it has also happened while reversing (and not stopped). I need to cycle the car on and off a bunch of times in order for it to finally turn back on. This is very dangerous while on the road stopped in a busy intersection and has potential for a crash. I have brought it to a dealer 4 times and they do not know what is wrong and cannot fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving, the 'check EV system' light comes on, intermittently what will happen is that when stopped the car will put itself in park, when it is in park I can not get it out of park, thus unable to move forward, it has also happened while reversing (and not stopped). I need to cycle the car on and off a bunch of times in order for it to finally turn back on. This is very dangerous while on the road stopped in a busy intersection and has potential for a crash. I have brought it to a dealer 4 times and they do not know what is wrong and cannot fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving, the 'check EV system' light comes on, intermittently what will happen is that when stopped the car will put itself in park, when it is in park I can not get it out of park, thus unable to move forward, it has also happened while reversing (and not stopped). I need to cycle the car on and off a bunch of times in order for it to finally turn back on. This is very dangerous while on the road stopped in a busy intersection and has potential for a crash. I have brought it to a dealer 4 times and they do not know what is wrong and cannot fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583980
Recall Date: Apr 19, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On March 29, 2024 I parked my Ioniq 5 with the EV battery at ~65%. 3 hours later I received an alert that there was something wrong with the battery. Investigating the car, the auxiliary functions of the car would turn on. However, the dashboard reported the EV battery was at 0%. The power train of the car would not turn on and it would not drive. A tow truck was needed to take it to a local dealership.
Corrective Action:
On March 29, 2024 I parked my Ioniq 5 with the EV battery at ~65%. 3 hours later I received an alert that there was something wrong with the battery. Investigating the car, the auxiliary functions of the car would turn on. However, the dashboard reported the EV battery was at 0%. The power train of the car would not turn on and it would not drive. A tow truck was needed to take it to a local dealership.
Additional Notes:
On March 29, 2024 I parked my Ioniq 5 with the EV battery at ~65%. 3 hours later I received an alert that there was something wrong with the battery. Investigating the car, the auxiliary functions of the car would turn on. However, the dashboard reported the EV battery was at 0%. The power train of the car would not turn on and it would not drive. A tow truck was needed to take it to a local dealership.
Mfg Campaign: 11582647
Recall Date: Apr 12, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Corrective Action:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Additional Notes:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Mfg Campaign: 11581623
Recall Date: Apr 7, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Corrective Action:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Additional Notes:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Mfg Campaign: 11581623
Recall Date: Apr 7, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Corrective Action:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Additional Notes:
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Mfg Campaign: 11581623
Recall Date: Apr 7, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I had the vehicle towed to my local dealer and they determined it was the ICCU issue that has affected many Ioniq 5s. I had the software update done that was part of campaign [XXX] but it obviously didn’t work. It took a week to get a new ICCU fuse in and they also updated the software again in accordance with recall [XXX]. I am leery about another software fix solving this problem for good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I had the vehicle towed to my local dealer and they determined it was the ICCU issue that has affected many Ioniq 5s. I had the software update done that was part of campaign [XXX] but it obviously didn’t work. It took a week to get a new ICCU fuse in and they also updated the software again in accordance with recall [XXX]. I am leery about another software fix solving this problem for good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I had the vehicle towed to my local dealer and they determined it was the ICCU issue that has affected many Ioniq 5s. I had the software update done that was part of campaign [XXX] but it obviously didn’t work. It took a week to get a new ICCU fuse in and they also updated the software again in accordance with recall [XXX]. I am leery about another software fix solving this problem for good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581526
Recall Date: Apr 6, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I had the vehicle towed to my local dealer and they determined it was the ICCU issue that has affected many Ioniq 5s. I had the software update done that was part of campaign [XXX] but it obviously didn’t work. It took a week to get a new ICCU fuse in and they also updated the software again in accordance with recall [XXX]. I am leery about another software fix solving this problem for good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I had the vehicle towed to my local dealer and they determined it was the ICCU issue that has affected many Ioniq 5s. I had the software update done that was part of campaign [XXX] but it obviously didn’t work. It took a week to get a new ICCU fuse in and they also updated the software again in accordance with recall [XXX]. I am leery about another software fix solving this problem for good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I had the vehicle towed to my local dealer and they determined it was the ICCU issue that has affected many Ioniq 5s. I had the software update done that was part of campaign [XXX] but it obviously didn’t work. It took a week to get a new ICCU fuse in and they also updated the software again in accordance with recall [XXX]. I am leery about another software fix solving this problem for good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581526
Recall Date: Apr 6, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Corrective Action:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Additional Notes:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Mfg Campaign: 11581406
Recall Date: Apr 5, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Corrective Action:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Additional Notes:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Mfg Campaign: 11581406
Recall Date: Apr 5, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Corrective Action:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Additional Notes:
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Mfg Campaign: 11581406
Recall Date: Apr 5, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The ICCU broke and the associated fuse blew. The car would only go about 25 mph. It told me to stop driving. The car was taken to the dealer for ICCU and fuse replacement. It said check electric vehicle system, then stop vehicle and check power supply.
Corrective Action:
The ICCU broke and the associated fuse blew. The car would only go about 25 mph. It told me to stop driving. The car was taken to the dealer for ICCU and fuse replacement. It said check electric vehicle system, then stop vehicle and check power supply.
Additional Notes:
The ICCU broke and the associated fuse blew. The car would only go about 25 mph. It told me to stop driving. The car was taken to the dealer for ICCU and fuse replacement. It said check electric vehicle system, then stop vehicle and check power supply.
Mfg Campaign: 11581037
Recall Date: Apr 3, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery fails to recharge (12V battery). No open doors, no accessories on (12V system automatically stops when car is off and door opens) Previous recalls completed. Pictures fail to upload, basically just says "12V is low, stop safely"
Corrective Action:
Battery fails to recharge (12V battery). No open doors, no accessories on (12V system automatically stops when car is off and door opens) Previous recalls completed. Pictures fail to upload, basically just says "12V is low, stop safely"
Additional Notes:
Battery fails to recharge (12V battery). No open doors, no accessories on (12V system automatically stops when car is off and door opens) Previous recalls completed. Pictures fail to upload, basically just says "12V is low, stop safely"
Mfg Campaign: 11579608
Recall Date: Mar 26, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Corrective Action:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Additional Notes:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Mfg Campaign: 11578415
Recall Date: Mar 20, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Corrective Action:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Additional Notes:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Mfg Campaign: 11578415
Recall Date: Mar 20, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Corrective Action:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Additional Notes:
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Mfg Campaign: 11578415
Recall Date: Mar 20, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Started car. Received low power warning and a turtle. Car did not drive faster than 12 miles per hour. Car instructed me to stop vehicle. Unable to restart to drive to dealership.
Corrective Action:
Started car. Received low power warning and a turtle. Car did not drive faster than 12 miles per hour. Car instructed me to stop vehicle. Unable to restart to drive to dealership.
Additional Notes:
Started car. Received low power warning and a turtle. Car did not drive faster than 12 miles per hour. Car instructed me to stop vehicle. Unable to restart to drive to dealership.
Mfg Campaign: 11578193
Recall Date: Mar 19, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Highway speed vibration of entire vehicle, particularly steering wheel and seats. This continues despite wheel balance, forced wheel balance and replacing all 4 tires. Multiple trips to dealer without improvement. Test drive of a new, same model vehicle with same or more road vibration at high speed. Numerous same complaints on internet forums.
Corrective Action:
Highway speed vibration of entire vehicle, particularly steering wheel and seats. This continues despite wheel balance, forced wheel balance and replacing all 4 tires. Multiple trips to dealer without improvement. Test drive of a new, same model vehicle with same or more road vibration at high speed. Numerous same complaints on internet forums.
Additional Notes:
Highway speed vibration of entire vehicle, particularly steering wheel and seats. This continues despite wheel balance, forced wheel balance and replacing all 4 tires. Multiple trips to dealer without improvement. Test drive of a new, same model vehicle with same or more road vibration at high speed. Numerous same complaints on internet forums.
Mfg Campaign: 11575566
Recall Date: Mar 5, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2022 Ioniq 5 RWD died in my driveway in late February after first showing a "Check Electric Vehicle System" warning and limiting the vehicle's speed to 22mph while returning home from a short errand. I was initially able to at least turn the vehicle on, but the vehicle was completely non-responsive within two hours of returning home. If we had been traveling on the highway and/or far from home, we would have been in potential danger due to the low maximum speed and could have been stranded with a non-functioning vehicle due to the complete loss of power shortly after the initial incident. I ended up needing to have the vehicle towed to a dealership roughly 25 miles from my home. I was able to obtain a DTC before the vehicle died: (P1A90(96) [0x1A9096] Status: Test failed, Test failed (current drive cycle), Pending, Confirmed, Test failed since last DTC clear, Warning indicator requested). Since other Ioniq 5 owners have reported a similar problem, I suspected the problem to be a failed ICCU, and the dealership that is repairing the vehicle subsequently confirmed ICCU failure to be the problem. For reference, I had the ICCU software update installed in November of 2023.
Corrective Action:
My 2022 Ioniq 5 RWD died in my driveway in late February after first showing a "Check Electric Vehicle System" warning and limiting the vehicle's speed to 22mph while returning home from a short errand. I was initially able to at least turn the vehicle on, but the vehicle was completely non-responsive within two hours of returning home. If we had been traveling on the highway and/or far from home, we would have been in potential danger due to the low maximum speed and could have been stranded with a non-functioning vehicle due to the complete loss of power shortly after the initial incident. I ended up needing to have the vehicle towed to a dealership roughly 25 miles from my home. I was able to obtain a DTC before the vehicle died: (P1A90(96) [0x1A9096] Status: Test failed, Test failed (current drive cycle), Pending, Confirmed, Test failed since last DTC clear, Warning indicator requested). Since other Ioniq 5 owners have reported a similar problem, I suspected the problem to be a failed ICCU, and the dealership that is repairing the vehicle subsequently confirmed ICCU failure to be the problem. For reference, I had the ICCU software update installed in November of 2023.
Additional Notes:
My 2022 Ioniq 5 RWD died in my driveway in late February after first showing a "Check Electric Vehicle System" warning and limiting the vehicle's speed to 22mph while returning home from a short errand. I was initially able to at least turn the vehicle on, but the vehicle was completely non-responsive within two hours of returning home. If we had been traveling on the highway and/or far from home, we would have been in potential danger due to the low maximum speed and could have been stranded with a non-functioning vehicle due to the complete loss of power shortly after the initial incident. I ended up needing to have the vehicle towed to a dealership roughly 25 miles from my home. I was able to obtain a DTC before the vehicle died: (P1A90(96) [0x1A9096] Status: Test failed, Test failed (current drive cycle), Pending, Confirmed, Test failed since last DTC clear, Warning indicator requested). Since other Ioniq 5 owners have reported a similar problem, I suspected the problem to be a failed ICCU, and the dealership that is repairing the vehicle subsequently confirmed ICCU failure to be the problem. For reference, I had the ICCU software update installed in November of 2023.
Mfg Campaign: 11575229
Recall Date: Mar 4, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2022 Ioniq 5 RWD died in my driveway in late February after first showing a "Check Electric Vehicle System" warning and limiting the vehicle's speed to 22mph while returning home from a short errand. I was initially able to at least turn the vehicle on, but the vehicle was completely non-responsive within two hours of returning home. If we had been traveling on the highway and/or far from home, we would have been in potential danger due to the low maximum speed and could have been stranded with a non-functioning vehicle due to the complete loss of power shortly after the initial incident. I ended up needing to have the vehicle towed to a dealership roughly 25 miles from my home. I was able to obtain a DTC before the vehicle died: (P1A90(96) [0x1A9096] Status: Test failed, Test failed (current drive cycle), Pending, Confirmed, Test failed since last DTC clear, Warning indicator requested). Since other Ioniq 5 owners have reported a similar problem, I suspected the problem to be a failed ICCU, and the dealership that is repairing the vehicle subsequently confirmed ICCU failure to be the problem. For reference, I had the ICCU software update installed in November of 2023.
Corrective Action:
My 2022 Ioniq 5 RWD died in my driveway in late February after first showing a "Check Electric Vehicle System" warning and limiting the vehicle's speed to 22mph while returning home from a short errand. I was initially able to at least turn the vehicle on, but the vehicle was completely non-responsive within two hours of returning home. If we had been traveling on the highway and/or far from home, we would have been in potential danger due to the low maximum speed and could have been stranded with a non-functioning vehicle due to the complete loss of power shortly after the initial incident. I ended up needing to have the vehicle towed to a dealership roughly 25 miles from my home. I was able to obtain a DTC before the vehicle died: (P1A90(96) [0x1A9096] Status: Test failed, Test failed (current drive cycle), Pending, Confirmed, Test failed since last DTC clear, Warning indicator requested). Since other Ioniq 5 owners have reported a similar problem, I suspected the problem to be a failed ICCU, and the dealership that is repairing the vehicle subsequently confirmed ICCU failure to be the problem. For reference, I had the ICCU software update installed in November of 2023.
Additional Notes:
My 2022 Ioniq 5 RWD died in my driveway in late February after first showing a "Check Electric Vehicle System" warning and limiting the vehicle's speed to 22mph while returning home from a short errand. I was initially able to at least turn the vehicle on, but the vehicle was completely non-responsive within two hours of returning home. If we had been traveling on the highway and/or far from home, we would have been in potential danger due to the low maximum speed and could have been stranded with a non-functioning vehicle due to the complete loss of power shortly after the initial incident. I ended up needing to have the vehicle towed to a dealership roughly 25 miles from my home. I was able to obtain a DTC before the vehicle died: (P1A90(96) [0x1A9096] Status: Test failed, Test failed (current drive cycle), Pending, Confirmed, Test failed since last DTC clear, Warning indicator requested). Since other Ioniq 5 owners have reported a similar problem, I suspected the problem to be a failed ICCU, and the dealership that is repairing the vehicle subsequently confirmed ICCU failure to be the problem. For reference, I had the ICCU software update installed in November of 2023.
Mfg Campaign: 11575229
Recall Date: Mar 4, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a Hyundai Ioniq 5. I purchased it in July 2022 and have been driving it with no major issues except for a couple recall updates. On Monday, [XXX] I was driving home on the Highway when a warning light came on telling me to check EV Connection, it was an orange message. Then the light and message switched to red and displayed a battery symbol. The message said to stop vehicle and check power supply. My acceleration slowed down and I couldn't go above 25 mph despite attempts to speed up. There were many cars on the road when this happened, and I automatically turned on my emergency blinkers. There was a large 16-wheeler behind me that noted something was wrong and slowed down with his emergency lights blinking as well to support me. I panicked and found the nearest exit to come off the highway and before I could make it to the traffic light, the car shut off unexpectedly and completely stopped with no warning. Attempts to restart the vehicle did not yield positive results. After 2 hours of waiting for a tow truck in the middle of the road blocking traffic and waving people around my car, I was able to tow my vehicle to a dealership in NJ close by my house. As it was evening time, I left it at the dealership service center and dropped keys in drop box. I spent several days on the phone with Hyundai Service Center arguing to get my car checked as they told me that appointments were all booked, despite this being an emergency. I had no idea what was happening, but it was clearly inoperable, and I made that very clear. Finally, today, Thursday, [XXX] they confirmed that diagnostic testing showed ICCU failure. They advised that the part is on back-order, and they issued me a loaner for the time being. I have no idea how long this will take to fix. Luckily, I didn't have an accident, although very well could have with how quickly the issue escalated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a Hyundai Ioniq 5. I purchased it in July 2022 and have been driving it with no major issues except for a couple recall updates. On Monday, [XXX] I was driving home on the Highway when a warning light came on telling me to check EV Connection, it was an orange message. Then the light and message switched to red and displayed a battery symbol. The message said to stop vehicle and check power supply. My acceleration slowed down and I couldn't go above 25 mph despite attempts to speed up. There were many cars on the road when this happened, and I automatically turned on my emergency blinkers. There was a large 16-wheeler behind me that noted something was wrong and slowed down with his emergency lights blinking as well to support me. I panicked and found the nearest exit to come off the highway and before I could make it to the traffic light, the car shut off unexpectedly and completely stopped with no warning. Attempts to restart the vehicle did not yield positive results. After 2 hours of waiting for a tow truck in the middle of the road blocking traffic and waving people around my car, I was able to tow my vehicle to a dealership in NJ close by my house. As it was evening time, I left it at the dealership service center and dropped keys in drop box. I spent several days on the phone with Hyundai Service Center arguing to get my car checked as they told me that appointments were all booked, despite this being an emergency. I had no idea what was happening, but it was clearly inoperable, and I made that very clear. Finally, today, Thursday, [XXX] they confirmed that diagnostic testing showed ICCU failure. They advised that the part is on back-order, and they issued me a loaner for the time being. I have no idea how long this will take to fix. Luckily, I didn't have an accident, although very well could have with how quickly the issue escalated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a Hyundai Ioniq 5. I purchased it in July 2022 and have been driving it with no major issues except for a couple recall updates. On Monday, [XXX] I was driving home on the Highway when a warning light came on telling me to check EV Connection, it was an orange message. Then the light and message switched to red and displayed a battery symbol. The message said to stop vehicle and check power supply. My acceleration slowed down and I couldn't go above 25 mph despite attempts to speed up. There were many cars on the road when this happened, and I automatically turned on my emergency blinkers. There was a large 16-wheeler behind me that noted something was wrong and slowed down with his emergency lights blinking as well to support me. I panicked and found the nearest exit to come off the highway and before I could make it to the traffic light, the car shut off unexpectedly and completely stopped with no warning. Attempts to restart the vehicle did not yield positive results. After 2 hours of waiting for a tow truck in the middle of the road blocking traffic and waving people around my car, I was able to tow my vehicle to a dealership in NJ close by my house. As it was evening time, I left it at the dealership service center and dropped keys in drop box. I spent several days on the phone with Hyundai Service Center arguing to get my car checked as they told me that appointments were all booked, despite this being an emergency. I had no idea what was happening, but it was clearly inoperable, and I made that very clear. Finally, today, Thursday, [XXX] they confirmed that diagnostic testing showed ICCU failure. They advised that the part is on back-order, and they issued me a loaner for the time being. I have no idea how long this will take to fix. Luckily, I didn't have an accident, although very well could have with how quickly the issue escalated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574690
Recall Date: Feb 29, 2024
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