Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 228
Recall Date: May 11, 2022
Consumer Complaints
465 ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have a Hyundai Ioniq 5. I purchased it in July 2022 and have been driving it with no major issues except for a couple recall updates. On Monday, [XXX] I was driving home on the Highway when a warning light came on telling me to check EV Connection, it was an orange message. Then the light and message switched to red and displayed a battery symbol. The message said to stop vehicle and check power supply. My acceleration slowed down and I couldn't go above 25 mph despite attempts to speed up. There were many cars on the road when this happened, and I automatically turned on my emergency blinkers. There was a large 16-wheeler behind me that noted something was wrong and slowed down with his emergency lights blinking as well to support me. I panicked and found the nearest exit to come off the highway and before I could make it to the traffic light, the car shut off unexpectedly and completely stopped with no warning. Attempts to restart the vehicle did not yield positive results. After 2 hours of waiting for a tow truck in the middle of the road blocking traffic and waving people around my car, I was able to tow my vehicle to a dealership in NJ close by my house. As it was evening time, I left it at the dealership service center and dropped keys in drop box. I spent several days on the phone with Hyundai Service Center arguing to get my car checked as they told me that appointments were all booked, despite this being an emergency. I had no idea what was happening, but it was clearly inoperable, and I made that very clear. Finally, today, Thursday, [XXX] they confirmed that diagnostic testing showed ICCU failure. They advised that the part is on back-order, and they issued me a loaner for the time being. I have no idea how long this will take to fix. Luckily, I didn't have an accident, although very well could have with how quickly the issue escalated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a Hyundai Ioniq 5. I purchased it in July 2022 and have been driving it with no major issues except for a couple recall updates. On Monday, [XXX] I was driving home on the Highway when a warning light came on telling me to check EV Connection, it was an orange message. Then the light and message switched to red and displayed a battery symbol. The message said to stop vehicle and check power supply. My acceleration slowed down and I couldn't go above 25 mph despite attempts to speed up. There were many cars on the road when this happened, and I automatically turned on my emergency blinkers. There was a large 16-wheeler behind me that noted something was wrong and slowed down with his emergency lights blinking as well to support me. I panicked and found the nearest exit to come off the highway and before I could make it to the traffic light, the car shut off unexpectedly and completely stopped with no warning. Attempts to restart the vehicle did not yield positive results. After 2 hours of waiting for a tow truck in the middle of the road blocking traffic and waving people around my car, I was able to tow my vehicle to a dealership in NJ close by my house. As it was evening time, I left it at the dealership service center and dropped keys in drop box. I spent several days on the phone with Hyundai Service Center arguing to get my car checked as they told me that appointments were all booked, despite this being an emergency. I had no idea what was happening, but it was clearly inoperable, and I made that very clear. Finally, today, Thursday, [XXX] they confirmed that diagnostic testing showed ICCU failure. They advised that the part is on back-order, and they issued me a loaner for the time being. I have no idea how long this will take to fix. Luckily, I didn't have an accident, although very well could have with how quickly the issue escalated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a Hyundai Ioniq 5. I purchased it in July 2022 and have been driving it with no major issues except for a couple recall updates. On Monday, [XXX] I was driving home on the Highway when a warning light came on telling me to check EV Connection, it was an orange message. Then the light and message switched to red and displayed a battery symbol. The message said to stop vehicle and check power supply. My acceleration slowed down and I couldn't go above 25 mph despite attempts to speed up. There were many cars on the road when this happened, and I automatically turned on my emergency blinkers. There was a large 16-wheeler behind me that noted something was wrong and slowed down with his emergency lights blinking as well to support me. I panicked and found the nearest exit to come off the highway and before I could make it to the traffic light, the car shut off unexpectedly and completely stopped with no warning. Attempts to restart the vehicle did not yield positive results. After 2 hours of waiting for a tow truck in the middle of the road blocking traffic and waving people around my car, I was able to tow my vehicle to a dealership in NJ close by my house. As it was evening time, I left it at the dealership service center and dropped keys in drop box. I spent several days on the phone with Hyundai Service Center arguing to get my car checked as they told me that appointments were all booked, despite this being an emergency. I had no idea what was happening, but it was clearly inoperable, and I made that very clear. Finally, today, Thursday, [XXX] they confirmed that diagnostic testing showed ICCU failure. They advised that the part is on back-order, and they issued me a loaner for the time being. I have no idea how long this will take to fix. Luckily, I didn't have an accident, although very well could have with how quickly the issue escalated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574690
Recall Date: Feb 29, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 2/24/2024 I was driving my Hyundai Ioniq 5 and heard a pop from the backseat area. Immediately I lost power and was unable to move the car out of the lane of travel or put on my hazard lights. Prior to the pop sound there were no issues that would indicate something was wrong. The dealership confirmed my suspension that the ICCU failed. My car had the software update for the ICCU months prior to this incident. The dealer repaired the car under warranty so no one besides the dealer has seen the failed part.
Corrective Action:
On 2/24/2024 I was driving my Hyundai Ioniq 5 and heard a pop from the backseat area. Immediately I lost power and was unable to move the car out of the lane of travel or put on my hazard lights. Prior to the pop sound there were no issues that would indicate something was wrong. The dealership confirmed my suspension that the ICCU failed. My car had the software update for the ICCU months prior to this incident. The dealer repaired the car under warranty so no one besides the dealer has seen the failed part.
Additional Notes:
On 2/24/2024 I was driving my Hyundai Ioniq 5 and heard a pop from the backseat area. Immediately I lost power and was unable to move the car out of the lane of travel or put on my hazard lights. Prior to the pop sound there were no issues that would indicate something was wrong. The dealership confirmed my suspension that the ICCU failed. My car had the software update for the ICCU months prior to this incident. The dealer repaired the car under warranty so no one besides the dealer has seen the failed part.
Mfg Campaign: 11574394
Recall Date: Feb 28, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Even though I had this recall for ICCU handled several months ago it didn't correct a problem, and on 02/07/2024 while driving 50 mph, a sudden pop occurred and the vehicle lost power and acceleration. I was able to pull over and shortly after 15 min, the vehicle died completely. After towing to the dealer, a few weeks later they told me that it was ICCU again and that the part needed to be changed. At this time they have no ETA for when the part will come!
Corrective Action:
Even though I had this recall for ICCU handled several months ago it didn't correct a problem, and on 02/07/2024 while driving 50 mph, a sudden pop occurred and the vehicle lost power and acceleration. I was able to pull over and shortly after 15 min, the vehicle died completely. After towing to the dealer, a few weeks later they told me that it was ICCU again and that the part needed to be changed. At this time they have no ETA for when the part will come!
Additional Notes:
Even though I had this recall for ICCU handled several months ago it didn't correct a problem, and on 02/07/2024 while driving 50 mph, a sudden pop occurred and the vehicle lost power and acceleration. I was able to pull over and shortly after 15 min, the vehicle died completely. After towing to the dealer, a few weeks later they told me that it was ICCU again and that the part needed to be changed. At this time they have no ETA for when the part will come!
Mfg Campaign: 11573813
Recall Date: Feb 24, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this
Corrective Action:
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this
Additional Notes:
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this
Mfg Campaign: 11572251
Recall Date: Feb 15, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this
Corrective Action:
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this
Additional Notes:
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this
Mfg Campaign: 11572251
Recall Date: Feb 15, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the freeway on Jan 17 when I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. I turned on my hazard lights and was able to get to the shoulder of the freeway and fortunately was close to an exit and was able to exit the freeway. It was towed to a dealership and I was told there was a problem with the ICCU.
Corrective Action:
I was driving on the freeway on Jan 17 when I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. I turned on my hazard lights and was able to get to the shoulder of the freeway and fortunately was close to an exit and was able to exit the freeway. It was towed to a dealership and I was told there was a problem with the ICCU.
Additional Notes:
I was driving on the freeway on Jan 17 when I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. I turned on my hazard lights and was able to get to the shoulder of the freeway and fortunately was close to an exit and was able to exit the freeway. It was towed to a dealership and I was told there was a problem with the ICCU.
Mfg Campaign: 11571105
Recall Date: Feb 9, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on the freeway on Jan 17 when I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. I turned on my hazard lights and was able to get to the shoulder of the freeway and fortunately was close to an exit and was able to exit the freeway. It was towed to a dealership and I was told there was a problem with the ICCU.
Corrective Action:
I was driving on the freeway on Jan 17 when I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. I turned on my hazard lights and was able to get to the shoulder of the freeway and fortunately was close to an exit and was able to exit the freeway. It was towed to a dealership and I was told there was a problem with the ICCU.
Additional Notes:
I was driving on the freeway on Jan 17 when I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. I turned on my hazard lights and was able to get to the shoulder of the freeway and fortunately was close to an exit and was able to exit the freeway. It was towed to a dealership and I was told there was a problem with the ICCU.
Mfg Campaign: 11571105
Recall Date: Feb 9, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Corrective Action:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Additional Notes:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Mfg Campaign: 11570687
Recall Date: Feb 8, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Corrective Action:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Additional Notes:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Mfg Campaign: 11570687
Recall Date: Feb 8, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Corrective Action:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Additional Notes:
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Mfg Campaign: 11570687
Recall Date: Feb 8, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Aloha, Our Hyundai Ioniq5 has been out of commission for almost 5 months due to a failure associated with the ICCU recall. In December after months of working with Hyundai they finally shipped the car to an EV certified dealer to complete the recall and fix the ICCU issue. When we got the vehicle home it still shows electrical warning lights and will not charge at home. The recall fix didn't work and it still has the ICCU issue. The ICCU apparently can cause greater safety issues with the EV system when on the road. Its important the the recall fix actually works and in our case it did not. We have now been without the car for 5 months. We've had 5 different claim managers from Hyundai USA and we are still waiting on a fix. We are only filing a complaint because this could be a known reoccurring issue for other early Ioniq5 owners.
Corrective Action:
Aloha, Our Hyundai Ioniq5 has been out of commission for almost 5 months due to a failure associated with the ICCU recall. In December after months of working with Hyundai they finally shipped the car to an EV certified dealer to complete the recall and fix the ICCU issue. When we got the vehicle home it still shows electrical warning lights and will not charge at home. The recall fix didn't work and it still has the ICCU issue. The ICCU apparently can cause greater safety issues with the EV system when on the road. Its important the the recall fix actually works and in our case it did not. We have now been without the car for 5 months. We've had 5 different claim managers from Hyundai USA and we are still waiting on a fix. We are only filing a complaint because this could be a known reoccurring issue for other early Ioniq5 owners.
Additional Notes:
Aloha, Our Hyundai Ioniq5 has been out of commission for almost 5 months due to a failure associated with the ICCU recall. In December after months of working with Hyundai they finally shipped the car to an EV certified dealer to complete the recall and fix the ICCU issue. When we got the vehicle home it still shows electrical warning lights and will not charge at home. The recall fix didn't work and it still has the ICCU issue. The ICCU apparently can cause greater safety issues with the EV system when on the road. Its important the the recall fix actually works and in our case it did not. We have now been without the car for 5 months. We've had 5 different claim managers from Hyundai USA and we are still waiting on a fix. We are only filing a complaint because this could be a known reoccurring issue for other early Ioniq5 owners.
Mfg Campaign: 11570586
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq5. The contact stated that the vehicle was unable to charge at the charging station due the vehicle not accepting the charge. There was a message stating that "Charging Unsuccessful", however, recently the message only read unit connected to charger. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a failure within the Internal Charging Unit. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq5. The contact stated that the vehicle was unable to charge at the charging station due the vehicle not accepting the charge. There was a message stating that "Charging Unsuccessful", however, recently the message only read unit connected to charger. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a failure within the Internal Charging Unit. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq5. The contact stated that the vehicle was unable to charge at the charging station due the vehicle not accepting the charge. There was a message stating that "Charging Unsuccessful", however, recently the message only read unit connected to charger. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a failure within the Internal Charging Unit. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
Mfg Campaign: 11570100
Recall Date: Feb 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ACCESSORY
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq5. The contact stated that the vehicle was unable to charge at the charging station due the vehicle not accepting the charge. There was a message stating that "Charging Unsuccessful", however, recently the message only read unit connected to charger. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a failure within the Internal Charging Unit. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq5. The contact stated that the vehicle was unable to charge at the charging station due the vehicle not accepting the charge. There was a message stating that "Charging Unsuccessful", however, recently the message only read unit connected to charger. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a failure within the Internal Charging Unit. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq5. The contact stated that the vehicle was unable to charge at the charging station due the vehicle not accepting the charge. There was a message stating that "Charging Unsuccessful", however, recently the message only read unit connected to charger. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a failure within the Internal Charging Unit. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
Mfg Campaign: 11570100
Recall Date: Feb 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Corrective Action:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Additional Notes:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Mfg Campaign: 11569668
Recall Date: Feb 3, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Corrective Action:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Additional Notes:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Mfg Campaign: 11569668
Recall Date: Feb 3, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Corrective Action:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Additional Notes:
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Mfg Campaign: 11569668
Recall Date: Feb 3, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle receives an error regarding the battery and unexpectedly shuts down.
Corrective Action:
Vehicle receives an error regarding the battery and unexpectedly shuts down.
Additional Notes:
Vehicle receives an error regarding the battery and unexpectedly shuts down.
Mfg Campaign: 11568843
Recall Date: Jan 30, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Corrective Action:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Additional Notes:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Mfg Campaign: 11567790
Recall Date: Jan 25, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Corrective Action:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Additional Notes:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Mfg Campaign: 11567790
Recall Date: Jan 25, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Corrective Action:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Additional Notes:
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Mfg Campaign: 11567790
Recall Date: Jan 25, 2024
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