Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 228
Recall Date: May 11, 2022
Consumer Complaints
465 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving in rain or snow the rear windshield failed to be cleaned. The contact stated that the failure was a dangerous while driving at night while the headlights from vehicles behind caused the rear windshield to become opaque. The contact questioned a dealer and was informed that the vehicle was designed that way and that the windshield needed to be cleaned manually. Additionally, the contact stated that the vehicle lost electrical power while driving at approximately 60 MPH with the cruise control activated. The contact stated that the vehicle lost motive power with several unknown warning lights illuminated. The contact pulled over, stopped, restarted the vehicle, and the vehicle functioned as needed. The contact stated that the failure recurred once. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving in rain or snow the rear windshield failed to be cleaned. The contact stated that the failure was a dangerous while driving at night while the headlights from vehicles behind caused the rear windshield to become opaque. The contact questioned a dealer and was informed that the vehicle was designed that way and that the windshield needed to be cleaned manually. Additionally, the contact stated that the vehicle lost electrical power while driving at approximately 60 MPH with the cruise control activated. The contact stated that the vehicle lost motive power with several unknown warning lights illuminated. The contact pulled over, stopped, restarted the vehicle, and the vehicle functioned as needed. The contact stated that the failure recurred once. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving in rain or snow the rear windshield failed to be cleaned. The contact stated that the failure was a dangerous while driving at night while the headlights from vehicles behind caused the rear windshield to become opaque. The contact questioned a dealer and was informed that the vehicle was designed that way and that the windshield needed to be cleaned manually. Additionally, the contact stated that the vehicle lost electrical power while driving at approximately 60 MPH with the cruise control activated. The contact stated that the vehicle lost motive power with several unknown warning lights illuminated. The contact pulled over, stopped, restarted the vehicle, and the vehicle functioned as needed. The contact stated that the failure recurred once. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Mfg Campaign: 11559748
Recall Date: Dec 12, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle show an error message relating to the electrical system, refused to go over 24 mph for a short time, then went completely dark with no control and wheel locked. Dealer says ICCU + fuse is at fault, but there is no date for a new part. Vehicle is undriveable until new part comes in.
Corrective Action:
The vehicle show an error message relating to the electrical system, refused to go over 24 mph for a short time, then went completely dark with no control and wheel locked. Dealer says ICCU + fuse is at fault, but there is no date for a new part. Vehicle is undriveable until new part comes in.
Additional Notes:
The vehicle show an error message relating to the electrical system, refused to go over 24 mph for a short time, then went completely dark with no control and wheel locked. Dealer says ICCU + fuse is at fault, but there is no date for a new part. Vehicle is undriveable until new part comes in.
Mfg Campaign: 11558578
Recall Date: Dec 5, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle show an error message relating to the electrical system, refused to go over 24 mph for a short time, then went completely dark with no control and wheel locked. Dealer says ICCU + fuse is at fault, but there is no date for a new part. Vehicle is undriveable until new part comes in.
Corrective Action:
The vehicle show an error message relating to the electrical system, refused to go over 24 mph for a short time, then went completely dark with no control and wheel locked. Dealer says ICCU + fuse is at fault, but there is no date for a new part. Vehicle is undriveable until new part comes in.
Additional Notes:
The vehicle show an error message relating to the electrical system, refused to go over 24 mph for a short time, then went completely dark with no control and wheel locked. Dealer says ICCU + fuse is at fault, but there is no date for a new part. Vehicle is undriveable until new part comes in.
Mfg Campaign: 11558578
Recall Date: Dec 5, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Corrective Action:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Additional Notes:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Mfg Campaign: 11558382
Recall Date: Dec 4, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Corrective Action:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Additional Notes:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Mfg Campaign: 11558382
Recall Date: Dec 4, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Corrective Action:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Additional Notes:
The car gave an warnings of “Check Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage
Mfg Campaign: 11558382
Recall Date: Dec 4, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car started reporting error messages including "Stop vehicle and check power supply". It briefly went into limp mode before dying completely. Flat bed to dealer who can't begin diagnosis for at least a week. This sounds identical to the ICCU issue that many owners are experiencing.
Corrective Action:
The car started reporting error messages including "Stop vehicle and check power supply". It briefly went into limp mode before dying completely. Flat bed to dealer who can't begin diagnosis for at least a week. This sounds identical to the ICCU issue that many owners are experiencing.
Additional Notes:
The car started reporting error messages including "Stop vehicle and check power supply". It briefly went into limp mode before dying completely. Flat bed to dealer who can't begin diagnosis for at least a week. This sounds identical to the ICCU issue that many owners are experiencing.
Mfg Campaign: 11557788
Recall Date: Nov 30, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car died in a Wegmans parking lot and dealer is telling me it will take 8-10 days to diagnose the problem which is known very well to the manufacturer and dealers. The ICCU has failed.
Corrective Action:
Car died in a Wegmans parking lot and dealer is telling me it will take 8-10 days to diagnose the problem which is known very well to the manufacturer and dealers. The ICCU has failed.
Additional Notes:
Car died in a Wegmans parking lot and dealer is telling me it will take 8-10 days to diagnose the problem which is known very well to the manufacturer and dealers. The ICCU has failed.
Mfg Campaign: 11556507
Recall Date: Nov 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 12v battery died on 11/12 while my main battery still had 52% charge remaining. Had to jump the battery to get the electrical system to work. Since then several of the cars electrical systems are not working. This is a known issue online that Hyundai has responded to but the dealer is saying that they are not aware.
Corrective Action:
My 12v battery died on 11/12 while my main battery still had 52% charge remaining. Had to jump the battery to get the electrical system to work. Since then several of the cars electrical systems are not working. This is a known issue online that Hyundai has responded to but the dealer is saying that they are not aware.
Additional Notes:
My 12v battery died on 11/12 while my main battery still had 52% charge remaining. Had to jump the battery to get the electrical system to work. Since then several of the cars electrical systems are not working. This is a known issue online that Hyundai has responded to but the dealer is saying that they are not aware.
Mfg Campaign: 11556510
Recall Date: Nov 22, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
In stop and go traffic on freeway, car was moving at about 5 miles an hour but car kept moving, collision warning and automatic braking did not activate. Had to turn off car and coast to a stop. Nearly collided with vehicle in front
Corrective Action:
In stop and go traffic on freeway, car was moving at about 5 miles an hour but car kept moving, collision warning and automatic braking did not activate. Had to turn off car and coast to a stop. Nearly collided with vehicle in front
Additional Notes:
In stop and go traffic on freeway, car was moving at about 5 miles an hour but car kept moving, collision warning and automatic braking did not activate. Had to turn off car and coast to a stop. Nearly collided with vehicle in front
Mfg Campaign: 11554265
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
In stop and go traffic on freeway, car was moving at about 5 miles an hour but car kept moving, collision warning and automatic braking did not activate. Had to turn off car and coast to a stop. Nearly collided with vehicle in front
Corrective Action:
In stop and go traffic on freeway, car was moving at about 5 miles an hour but car kept moving, collision warning and automatic braking did not activate. Had to turn off car and coast to a stop. Nearly collided with vehicle in front
Additional Notes:
In stop and go traffic on freeway, car was moving at about 5 miles an hour but car kept moving, collision warning and automatic braking did not activate. Had to turn off car and coast to a stop. Nearly collided with vehicle in front
Mfg Campaign: 11554265
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Corrective Action:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Additional Notes:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Mfg Campaign: 11553133
Recall Date: Nov 2, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Corrective Action:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Additional Notes:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Mfg Campaign: 11553133
Recall Date: Nov 2, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Corrective Action:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Additional Notes:
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling!
Mfg Campaign: 11553133
Recall Date: Nov 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 12 volt battery keeps failing. Every time I contact Hyundai AutoNation it takes forever for them to do anything about it and they don't seem to understand
Corrective Action:
The 12 volt battery keeps failing. Every time I contact Hyundai AutoNation it takes forever for them to do anything about it and they don't seem to understand
Additional Notes:
The 12 volt battery keeps failing. Every time I contact Hyundai AutoNation it takes forever for them to do anything about it and they don't seem to understand
Mfg Campaign: 11552905
Recall Date: Oct 31, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The 12 volt battery keeps failing. Every time I contact Hyundai AutoNation it takes forever for them to do anything about it and they don't seem to understand
Corrective Action:
The 12 volt battery keeps failing. Every time I contact Hyundai AutoNation it takes forever for them to do anything about it and they don't seem to understand
Additional Notes:
The 12 volt battery keeps failing. Every time I contact Hyundai AutoNation it takes forever for them to do anything about it and they don't seem to understand
Mfg Campaign: 11552905
Recall Date: Oct 31, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car suddenly showed a warning on the screen asking me to park and in a few seconds went completely dead. It won't start at all. I can't even unlock the car. I had to call roadside assistance and have them tow the car to Ideal Hyundai dealership in Frederick, MD. It's been 4 days and the dealership can't diagnose the problem or won't communicate what the issue is.
Corrective Action:
The car suddenly showed a warning on the screen asking me to park and in a few seconds went completely dead. It won't start at all. I can't even unlock the car. I had to call roadside assistance and have them tow the car to Ideal Hyundai dealership in Frederick, MD. It's been 4 days and the dealership can't diagnose the problem or won't communicate what the issue is.
Additional Notes:
The car suddenly showed a warning on the screen asking me to park and in a few seconds went completely dead. It won't start at all. I can't even unlock the car. I had to call roadside assistance and have them tow the car to Ideal Hyundai dealership in Frederick, MD. It's been 4 days and the dealership can't diagnose the problem or won't communicate what the issue is.
Mfg Campaign: 11551785
Recall Date: Oct 25, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I charge my vehicle using a home 48 amp charger. After about 10 months of ownership. I began to receive “charging unsuccessful”notifications after about ten of charging at the Maximum charging speed. I reduced the charging rate to Reduced and was able to charge continuously to 90% a couple times at that rate. However, I began to receive “charging unsuccessful” notifications at this rate as well and had to lower the charging rate to Minimum in order to charge continuously. I can not charge the vehicle at 48 amps and the vehicle can only charge at 5.7 kwh, rather than the expected 11.5 kwh. The vehicle has been repaired four times. I cannot take the car on long trips, or for intensive use, where I would need to quickly charge to car in order to continue using it. As this issue appears to be progressive, when will the car fail to charge at even the Minimum rate? When I am on the road at a remote charging station? When I have an emergency and need to use it?
Corrective Action:
I charge my vehicle using a home 48 amp charger. After about 10 months of ownership. I began to receive “charging unsuccessful”notifications after about ten of charging at the Maximum charging speed. I reduced the charging rate to Reduced and was able to charge continuously to 90% a couple times at that rate. However, I began to receive “charging unsuccessful” notifications at this rate as well and had to lower the charging rate to Minimum in order to charge continuously. I can not charge the vehicle at 48 amps and the vehicle can only charge at 5.7 kwh, rather than the expected 11.5 kwh. The vehicle has been repaired four times. I cannot take the car on long trips, or for intensive use, where I would need to quickly charge to car in order to continue using it. As this issue appears to be progressive, when will the car fail to charge at even the Minimum rate? When I am on the road at a remote charging station? When I have an emergency and need to use it?
Additional Notes:
I charge my vehicle using a home 48 amp charger. After about 10 months of ownership. I began to receive “charging unsuccessful”notifications after about ten of charging at the Maximum charging speed. I reduced the charging rate to Reduced and was able to charge continuously to 90% a couple times at that rate. However, I began to receive “charging unsuccessful” notifications at this rate as well and had to lower the charging rate to Minimum in order to charge continuously. I can not charge the vehicle at 48 amps and the vehicle can only charge at 5.7 kwh, rather than the expected 11.5 kwh. The vehicle has been repaired four times. I cannot take the car on long trips, or for intensive use, where I would need to quickly charge to car in order to continue using it. As this issue appears to be progressive, when will the car fail to charge at even the Minimum rate? When I am on the road at a remote charging station? When I have an emergency and need to use it?
Mfg Campaign: 11551730
Recall Date: Oct 24, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the vehicle failed to start as needed. The contact stated that the battery had discharged. The contact had to jump-start the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the vehicle failed to start as needed. The contact stated that the battery had discharged. The contact had to jump-start the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the vehicle failed to start as needed. The contact stated that the battery had discharged. The contact had to jump-start the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 29,000.
Mfg Campaign: 11550093
Recall Date: Oct 16, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We had charged the Ionique 5 to 90% and driven for short trips. We parked it then went to do some errands about an hour later. The dashboard warned that the 12 V battery was almost completely discharged and that I should start the car by placing the key fob next to the start button. I did that but it didn't start. I pushed the off button and then tried again and it refused to start and the dashboard flashed somewhat erratically. The battery then went completely dead. We called the emergency roadside assistance and they came within 30 minutes but the person who arrived said he knew nothing about electric cars and so we asked him to leave. Later we searched the internet and found others have had the 12 V batteries discharge. We also learned it could be charged with a portable charger. We called the dealer as it was now Sunday. One of the salesforce managers reassured us that is was OK to use regular car chargers on the Ionique 12 volt battery. Our neighbor helped us do this and it then started working. We followed the internet (a blogger's) instructions to go to the utility site and put it in the mode that would make sure the 12 Volt battery was drawing on the main powertrain to completely charge. We left the car on for 30 minutes and then it seemed to be working normally. We did some errands and it continued to work well. The safety risk is if this had happened on the highway and away from home. The car was recently taken in for the scheduled recall of ? something before this happened. There were no warnings or symptoms prior to this incident. There was several months ago an episode when I was driving that the power seemed to decrease and I was unable to accelerate and drove about 2 miles on mostly city streets at about 20 miles per hour. After I shut the car off and then my husband tried to start it the next day, it worked fine--that was the only other incident. I did not report that and it did not recur.
Corrective Action:
We had charged the Ionique 5 to 90% and driven for short trips. We parked it then went to do some errands about an hour later. The dashboard warned that the 12 V battery was almost completely discharged and that I should start the car by placing the key fob next to the start button. I did that but it didn't start. I pushed the off button and then tried again and it refused to start and the dashboard flashed somewhat erratically. The battery then went completely dead. We called the emergency roadside assistance and they came within 30 minutes but the person who arrived said he knew nothing about electric cars and so we asked him to leave. Later we searched the internet and found others have had the 12 V batteries discharge. We also learned it could be charged with a portable charger. We called the dealer as it was now Sunday. One of the salesforce managers reassured us that is was OK to use regular car chargers on the Ionique 12 volt battery. Our neighbor helped us do this and it then started working. We followed the internet (a blogger's) instructions to go to the utility site and put it in the mode that would make sure the 12 Volt battery was drawing on the main powertrain to completely charge. We left the car on for 30 minutes and then it seemed to be working normally. We did some errands and it continued to work well. The safety risk is if this had happened on the highway and away from home. The car was recently taken in for the scheduled recall of ? something before this happened. There were no warnings or symptoms prior to this incident. There was several months ago an episode when I was driving that the power seemed to decrease and I was unable to accelerate and drove about 2 miles on mostly city streets at about 20 miles per hour. After I shut the car off and then my husband tried to start it the next day, it worked fine--that was the only other incident. I did not report that and it did not recur.
Additional Notes:
We had charged the Ionique 5 to 90% and driven for short trips. We parked it then went to do some errands about an hour later. The dashboard warned that the 12 V battery was almost completely discharged and that I should start the car by placing the key fob next to the start button. I did that but it didn't start. I pushed the off button and then tried again and it refused to start and the dashboard flashed somewhat erratically. The battery then went completely dead. We called the emergency roadside assistance and they came within 30 minutes but the person who arrived said he knew nothing about electric cars and so we asked him to leave. Later we searched the internet and found others have had the 12 V batteries discharge. We also learned it could be charged with a portable charger. We called the dealer as it was now Sunday. One of the salesforce managers reassured us that is was OK to use regular car chargers on the Ionique 12 volt battery. Our neighbor helped us do this and it then started working. We followed the internet (a blogger's) instructions to go to the utility site and put it in the mode that would make sure the 12 Volt battery was drawing on the main powertrain to completely charge. We left the car on for 30 minutes and then it seemed to be working normally. We did some errands and it continued to work well. The safety risk is if this had happened on the highway and away from home. The car was recently taken in for the scheduled recall of ? something before this happened. There were no warnings or symptoms prior to this incident. There was several months ago an episode when I was driving that the power seemed to decrease and I was unable to accelerate and drove about 2 miles on mostly city streets at about 20 miles per hour. After I shut the car off and then my husband tried to start it the next day, it worked fine--that was the only other incident. I did not report that and it did not recur.
Mfg Campaign: 11550038
Recall Date: Oct 15, 2023
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