Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 228
Recall Date: May 11, 2022
Consumer Complaints
465 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Corrective Action:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Additional Notes:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Mfg Campaign: 11547813
Recall Date: Oct 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Corrective Action:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Additional Notes:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Mfg Campaign: 11547813
Recall Date: Oct 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Corrective Action:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Additional Notes:
The vehicle lost traction power, failed to respond to presses to the accelerator and coasted to a stop. It gave no indication on the dash that there were any problems. Putting the car in park and then selecting drive again restored traction power and the car responded to pressing of the accelerator pedal. The car was not turned off and back on. During the incident: - The brakes, steering, air conditioning, radio and other electrical equipment continued to operate normally. - The car was configured for "Level 2" regen braking, but during the incident, when all pressure was removed from the accelerator pedal, the car did not "feel" like it slowed as normally did during Level 2 regen when there is no application of the accelerator. - The car was configured for "ECO" mode. The drive mode was switched to Normal and Sport during the incident but it had no effect. - The Power/Charge gauge on the dash neither indicated Power when the accelerator was pressed nor indicated Charge when coasting (as would be expected for Level 2 regen) or when the brake pedal was pressed. Car Information: - The car had about 75% charge and reported about ~260 miles of range. - The manufacturers app has not reported any "DTC" codes. - The car has no open recalls at this time. - Service Campaign 997 was completed August 23rd at dealer. - Service Campaign 9A1 was completed August 23rd at dealer. Additional Information: - A previous event similar to the above described event happened on August 21st where the vehicle lost traction power but gave no indication that anything was wrong. - Reported it to the dealer, but they were unable to find anything wrong or recreate the problem. - They applied the ICCU software update.
Mfg Campaign: 11547813
Recall Date: Oct 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After a recent update at my dealer my vehicle is no longer charging at advertised time. It now takes 2 to 3 days to reach full charge from 70 percent.
Corrective Action:
After a recent update at my dealer my vehicle is no longer charging at advertised time. It now takes 2 to 3 days to reach full charge from 70 percent.
Additional Notes:
After a recent update at my dealer my vehicle is no longer charging at advertised time. It now takes 2 to 3 days to reach full charge from 70 percent.
Mfg Campaign: 11546658
Recall Date: Sep 26, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while accelerating approximately 5 MPH from a stop, the vehicle lost motive power. The contact stated the failure had occurred two days in a row, with the second failure resulting in the vehicle coming to a complete stop. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that he placed the vehicle into SPORT Mode and the vehicle seemed to operate normally. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23011 Components (Electrical System). The failure mileage was approximately 16,500.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while accelerating approximately 5 MPH from a stop, the vehicle lost motive power. The contact stated the failure had occurred two days in a row, with the second failure resulting in the vehicle coming to a complete stop. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that he placed the vehicle into SPORT Mode and the vehicle seemed to operate normally. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23011 Components (Electrical System). The failure mileage was approximately 16,500.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while accelerating approximately 5 MPH from a stop, the vehicle lost motive power. The contact stated the failure had occurred two days in a row, with the second failure resulting in the vehicle coming to a complete stop. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that he placed the vehicle into SPORT Mode and the vehicle seemed to operate normally. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23011 Components (Electrical System). The failure mileage was approximately 16,500.
Mfg Campaign: 11543888
Recall Date: Sep 11, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN Home charging with my 50Amp Union installed Charger ,The Ionic5 Hyundai Overheats and shuts down charger ,.I purchased a new Charger 50 Amp. Installed by Union Electrican , Same results . I am very concerned that the Auto will catch on Fire in my garage. Please have mfg ,correct this problem This problem occurs multi times never charges more than 20 minutes
Corrective Action:
WHEN Home charging with my 50Amp Union installed Charger ,The Ionic5 Hyundai Overheats and shuts down charger ,.I purchased a new Charger 50 Amp. Installed by Union Electrican , Same results . I am very concerned that the Auto will catch on Fire in my garage. Please have mfg ,correct this problem This problem occurs multi times never charges more than 20 minutes
Additional Notes:
WHEN Home charging with my 50Amp Union installed Charger ,The Ionic5 Hyundai Overheats and shuts down charger ,.I purchased a new Charger 50 Amp. Installed by Union Electrican , Same results . I am very concerned that the Auto will catch on Fire in my garage. Please have mfg ,correct this problem This problem occurs multi times never charges more than 20 minutes
Mfg Campaign: 11543682
Recall Date: Sep 10, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle suspension in the rear feels unsettled when coming to a stop using regenerative brakes. If you hit a small pothole or recessed manhole cover the rear of the vehicle feels like the rear suspension is jumping. I've taken it to the dealer and they noticed it and also it occurred on a new ioniq 5 they had on the lot also.
Corrective Action:
Vehicle suspension in the rear feels unsettled when coming to a stop using regenerative brakes. If you hit a small pothole or recessed manhole cover the rear of the vehicle feels like the rear suspension is jumping. I've taken it to the dealer and they noticed it and also it occurred on a new ioniq 5 they had on the lot also.
Additional Notes:
Vehicle suspension in the rear feels unsettled when coming to a stop using regenerative brakes. If you hit a small pothole or recessed manhole cover the rear of the vehicle feels like the rear suspension is jumping. I've taken it to the dealer and they noticed it and also it occurred on a new ioniq 5 they had on the lot also.
Mfg Campaign: 11541676
Recall Date: Aug 30, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle suspension in the rear feels unsettled when coming to a stop using regenerative brakes. If you hit a small pothole or recessed manhole cover the rear of the vehicle feels like the rear suspension is jumping. I've taken it to the dealer and they noticed it and also it occurred on a new ioniq 5 they had on the lot also.
Corrective Action:
Vehicle suspension in the rear feels unsettled when coming to a stop using regenerative brakes. If you hit a small pothole or recessed manhole cover the rear of the vehicle feels like the rear suspension is jumping. I've taken it to the dealer and they noticed it and also it occurred on a new ioniq 5 they had on the lot also.
Additional Notes:
Vehicle suspension in the rear feels unsettled when coming to a stop using regenerative brakes. If you hit a small pothole or recessed manhole cover the rear of the vehicle feels like the rear suspension is jumping. I've taken it to the dealer and they noticed it and also it occurred on a new ioniq 5 they had on the lot also.
Mfg Campaign: 11541676
Recall Date: Aug 30, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We have owned an Ionic 5 for a year. For 8 months the level 2 charging system worked fine. We have two 40 amp level 2 chargers at two different locations which both charge the car at between 9.0 and 9.2 kW, well below the Ionic 5’s advertised capacity of 10.6 kW. After 8 months the charging session began to fail after only 1.5 hours due to the charge port overheating. Initially this seemed to be related to the ambient temperature, but now the failure occurs even when the ambient temperature is below 70. Once the session fails, the charging system keeps cycling between starting and failing, with each cycle lasting only a couple of minuets. Therefore it is very difficult to charge the car to even an 80% capacity. I am also worried about the impact this constant cycling is having on the battery overheating as well as the life of the battery.
Corrective Action:
We have owned an Ionic 5 for a year. For 8 months the level 2 charging system worked fine. We have two 40 amp level 2 chargers at two different locations which both charge the car at between 9.0 and 9.2 kW, well below the Ionic 5’s advertised capacity of 10.6 kW. After 8 months the charging session began to fail after only 1.5 hours due to the charge port overheating. Initially this seemed to be related to the ambient temperature, but now the failure occurs even when the ambient temperature is below 70. Once the session fails, the charging system keeps cycling between starting and failing, with each cycle lasting only a couple of minuets. Therefore it is very difficult to charge the car to even an 80% capacity. I am also worried about the impact this constant cycling is having on the battery overheating as well as the life of the battery.
Additional Notes:
We have owned an Ionic 5 for a year. For 8 months the level 2 charging system worked fine. We have two 40 amp level 2 chargers at two different locations which both charge the car at between 9.0 and 9.2 kW, well below the Ionic 5’s advertised capacity of 10.6 kW. After 8 months the charging session began to fail after only 1.5 hours due to the charge port overheating. Initially this seemed to be related to the ambient temperature, but now the failure occurs even when the ambient temperature is below 70. Once the session fails, the charging system keeps cycling between starting and failing, with each cycle lasting only a couple of minuets. Therefore it is very difficult to charge the car to even an 80% capacity. I am also worried about the impact this constant cycling is having on the battery overheating as well as the life of the battery.
Mfg Campaign: 11541098
Recall Date: Aug 28, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle will not fully charge at home at night on a level 2 EVSE. It charges for a few minutes, than stops entirely. When I restart the process, the same issue remains. I cannot charge the car fully at Level 2, 40amps. I wake up in the morning and only 5% of charge has been added.
Corrective Action:
The vehicle will not fully charge at home at night on a level 2 EVSE. It charges for a few minutes, than stops entirely. When I restart the process, the same issue remains. I cannot charge the car fully at Level 2, 40amps. I wake up in the morning and only 5% of charge has been added.
Additional Notes:
The vehicle will not fully charge at home at night on a level 2 EVSE. It charges for a few minutes, than stops entirely. When I restart the process, the same issue remains. I cannot charge the car fully at Level 2, 40amps. I wake up in the morning and only 5% of charge has been added.
Mfg Campaign: 11540979
Recall Date: Aug 27, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In the 1.5 years since I bought the 2022 Hyundai Ioniq 5 (new vehicle) there have been three instances where the car has failed to turn on or off due to rapid discharge of the 12 V battery. In all three occasions, the main battery was fully charged; however, the 12V discharged rapidly. The first two times this happened it took about 20 to 30 minutes of waiting for the main battery to charge the 12V battery before the car would start; however, on the most recent occasion, I had to call a tow truck in order to get the car jump started. I am very concerned about the safety of myself and my young children as I regularly use this car to go to work and take my kids to school. The only warning sign was a yellow light on the dashboard of the car—the indication that the main battery is charging the 12 V battery (this was happening more frequently leading up to the 3 instances, which tells me that the 12V battery needed charge, but was being insufficiently charged by the main battery). Because of the poor 12V battery, I avoid using functions that could deteriorate the 12V battery, such as air conditioning, and the GPS system. Hyundai recently sent a letter/safety notice about a faulty ICCU and fuse, and I will be taking the car in soon to get this repaired, but the repeated discharges of the 12V battery in the last 1.5 years has deteriorated the 12V battery enough that Hyundai should be proactively replacing it (not just the ICCU and fuse).
Corrective Action:
In the 1.5 years since I bought the 2022 Hyundai Ioniq 5 (new vehicle) there have been three instances where the car has failed to turn on or off due to rapid discharge of the 12 V battery. In all three occasions, the main battery was fully charged; however, the 12V discharged rapidly. The first two times this happened it took about 20 to 30 minutes of waiting for the main battery to charge the 12V battery before the car would start; however, on the most recent occasion, I had to call a tow truck in order to get the car jump started. I am very concerned about the safety of myself and my young children as I regularly use this car to go to work and take my kids to school. The only warning sign was a yellow light on the dashboard of the car—the indication that the main battery is charging the 12 V battery (this was happening more frequently leading up to the 3 instances, which tells me that the 12V battery needed charge, but was being insufficiently charged by the main battery). Because of the poor 12V battery, I avoid using functions that could deteriorate the 12V battery, such as air conditioning, and the GPS system. Hyundai recently sent a letter/safety notice about a faulty ICCU and fuse, and I will be taking the car in soon to get this repaired, but the repeated discharges of the 12V battery in the last 1.5 years has deteriorated the 12V battery enough that Hyundai should be proactively replacing it (not just the ICCU and fuse).
Additional Notes:
In the 1.5 years since I bought the 2022 Hyundai Ioniq 5 (new vehicle) there have been three instances where the car has failed to turn on or off due to rapid discharge of the 12 V battery. In all three occasions, the main battery was fully charged; however, the 12V discharged rapidly. The first two times this happened it took about 20 to 30 minutes of waiting for the main battery to charge the 12V battery before the car would start; however, on the most recent occasion, I had to call a tow truck in order to get the car jump started. I am very concerned about the safety of myself and my young children as I regularly use this car to go to work and take my kids to school. The only warning sign was a yellow light on the dashboard of the car—the indication that the main battery is charging the 12 V battery (this was happening more frequently leading up to the 3 instances, which tells me that the 12V battery needed charge, but was being insufficiently charged by the main battery). Because of the poor 12V battery, I avoid using functions that could deteriorate the 12V battery, such as air conditioning, and the GPS system. Hyundai recently sent a letter/safety notice about a faulty ICCU and fuse, and I will be taking the car in soon to get this repaired, but the repeated discharges of the 12V battery in the last 1.5 years has deteriorated the 12V battery enough that Hyundai should be proactively replacing it (not just the ICCU and fuse).
Mfg Campaign: 11541059
Recall Date: Aug 27, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ICCU failed in the car. The car lost power while driving and showed an EV warning and the 12V battery warning.
Corrective Action:
The ICCU failed in the car. The car lost power while driving and showed an EV warning and the 12V battery warning.
Additional Notes:
The ICCU failed in the car. The car lost power while driving and showed an EV warning and the 12V battery warning.
Mfg Campaign: 11540545
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The ICCU failed in the car. The car lost power while driving and showed an EV warning and the 12V battery warning.
Corrective Action:
The ICCU failed in the car. The car lost power while driving and showed an EV warning and the 12V battery warning.
Additional Notes:
The ICCU failed in the car. The car lost power while driving and showed an EV warning and the 12V battery warning.
Mfg Campaign: 11540545
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Corrective Action:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Additional Notes:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Mfg Campaign: 11539696
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Corrective Action:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Additional Notes:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Mfg Campaign: 11539696
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Corrective Action:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Additional Notes:
While driving at highway speeds, there was a loud pop and the display showed "reduce power mode". We had to improvise a stopping place despite being far from home. There was no warning or issues beforehand. This incident was risky because of the loss of power while on a high speed thoroughfare and limited stopping options. The vehicle required a jump to move onto tow truck to take to dealership, where it has remained for two weeks without an estimate for repair. The symptoms.seem consistent with ICCU failure.
Mfg Campaign: 11539696
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When my car is plugged in to charge it keeps stopping the charge. Example: Starts at 24% and stops at 28% I restart charge and it stops at 47%. Each time the charging port on the car is hot. This has happened multiple times. I now have to set reminders on my phone to check that my car is still charging so I can get to work in the morning. I am at the dealer now and they say there is nothing they can do because they have not been notified that it is an issue Thank you for your attention to this matter
Corrective Action:
When my car is plugged in to charge it keeps stopping the charge. Example: Starts at 24% and stops at 28% I restart charge and it stops at 47%. Each time the charging port on the car is hot. This has happened multiple times. I now have to set reminders on my phone to check that my car is still charging so I can get to work in the morning. I am at the dealer now and they say there is nothing they can do because they have not been notified that it is an issue Thank you for your attention to this matter
Additional Notes:
When my car is plugged in to charge it keeps stopping the charge. Example: Starts at 24% and stops at 28% I restart charge and it stops at 47%. Each time the charging port on the car is hot. This has happened multiple times. I now have to set reminders on my phone to check that my car is still charging so I can get to work in the morning. I am at the dealer now and they say there is nothing they can do because they have not been notified that it is an issue Thank you for your attention to this matter
Mfg Campaign: 11539780
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Issues with home charging at 40 amps port heats up and stops charging. When I purchased this car they stated it was possible charging at that rate.
Corrective Action:
Issues with home charging at 40 amps port heats up and stops charging. When I purchased this car they stated it was possible charging at that rate.
Additional Notes:
Issues with home charging at 40 amps port heats up and stops charging. When I purchased this car they stated it was possible charging at that rate.
Mfg Campaign: 11539139
Recall Date: Aug 17, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check electric charge error displayed, alarm sounding, loss of power to the vehicle while driving (limp mode).
Corrective Action:
Check electric charge error displayed, alarm sounding, loss of power to the vehicle while driving (limp mode).
Additional Notes:
Check electric charge error displayed, alarm sounding, loss of power to the vehicle while driving (limp mode).
Mfg Campaign: 11538850
Recall Date: Aug 16, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Check electric charge error displayed, alarm sounding, loss of power to the vehicle while driving (limp mode).
Corrective Action:
Check electric charge error displayed, alarm sounding, loss of power to the vehicle while driving (limp mode).
Additional Notes:
Check electric charge error displayed, alarm sounding, loss of power to the vehicle while driving (limp mode).
Mfg Campaign: 11538850
Recall Date: Aug 16, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury