Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 228
Recall Date: May 11, 2022
Consumer Complaints
465 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Mfg Campaign: 11564800
Recall Date: Jan 11, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Mfg Campaign: 11564800
Recall Date: Jan 11, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Mfg Campaign: 11564800
Recall Date: Jan 11, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle had the Service Campaign 997: Integrated Charging Control Unit (ICCU) software update in October 2023 at around 4,000 miles. It's now January 2024, 7,300 miles and the vehicle is currently at the dealership. The dealership confirmed it needs ICCU and Fuse replacement. Waiting for update on timeframe for ICCU part to become available. The car was showing "Check electric vehicle system" on the dashboard. It would not charge with Level 2 home charger. When I took the car to the dealership it started displaying a "Stop vehicle and check power supply" warning as I was arriving and the vehicle would not drive more than 25 mph.
Corrective Action:
Vehicle had the Service Campaign 997: Integrated Charging Control Unit (ICCU) software update in October 2023 at around 4,000 miles. It's now January 2024, 7,300 miles and the vehicle is currently at the dealership. The dealership confirmed it needs ICCU and Fuse replacement. Waiting for update on timeframe for ICCU part to become available. The car was showing "Check electric vehicle system" on the dashboard. It would not charge with Level 2 home charger. When I took the car to the dealership it started displaying a "Stop vehicle and check power supply" warning as I was arriving and the vehicle would not drive more than 25 mph.
Additional Notes:
Vehicle had the Service Campaign 997: Integrated Charging Control Unit (ICCU) software update in October 2023 at around 4,000 miles. It's now January 2024, 7,300 miles and the vehicle is currently at the dealership. The dealership confirmed it needs ICCU and Fuse replacement. Waiting for update on timeframe for ICCU part to become available. The car was showing "Check electric vehicle system" on the dashboard. It would not charge with Level 2 home charger. When I took the car to the dealership it started displaying a "Stop vehicle and check power supply" warning as I was arriving and the vehicle would not drive more than 25 mph.
Mfg Campaign: 11564294
Recall Date: Jan 8, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Corrective Action:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Additional Notes:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Mfg Campaign: 11563665
Recall Date: Jan 5, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Corrective Action:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Additional Notes:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Mfg Campaign: 11563665
Recall Date: Jan 5, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Corrective Action:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Additional Notes:
The cruise will shut off randomly saying the radar is blocked. When it does this the car decelerates very fast. Which is very dangerous in traffic. I’ve almost been rear ended a few times. It has also just started decelerating very fast when in cruise on highway for no apparent reason with no one in front of me.
Mfg Campaign: 11563665
Recall Date: Jan 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Dec. 29, 2023, while drively slowly in a parking lot, we heard a loud "pop" from the rear of our 2022 Hyundai Ioniq 5 (approx. mileage 15,800). Then an amber colored dash warning came up saying "Check electrical system." Very soon thereafter, there was an audible warning alarm and a flashing red dashboard warning "Stop vehicle and inspect charging system" along with a red battery outline symbol. Almost immediately our top speed was reduced to around 20mph or so. We stopped in a safe place and had the vehicle towed to the closed Hyundai dealer (Zimbrick Hyundai West, Madison, WI). The dealer subsequently confirmed a failure of the Integrated Charging Control Unit (ICCU). The ICCU is expected to be replaced by Fri. Jan. 12.
Corrective Action:
On Dec. 29, 2023, while drively slowly in a parking lot, we heard a loud "pop" from the rear of our 2022 Hyundai Ioniq 5 (approx. mileage 15,800). Then an amber colored dash warning came up saying "Check electrical system." Very soon thereafter, there was an audible warning alarm and a flashing red dashboard warning "Stop vehicle and inspect charging system" along with a red battery outline symbol. Almost immediately our top speed was reduced to around 20mph or so. We stopped in a safe place and had the vehicle towed to the closed Hyundai dealer (Zimbrick Hyundai West, Madison, WI). The dealer subsequently confirmed a failure of the Integrated Charging Control Unit (ICCU). The ICCU is expected to be replaced by Fri. Jan. 12.
Additional Notes:
On Dec. 29, 2023, while drively slowly in a parking lot, we heard a loud "pop" from the rear of our 2022 Hyundai Ioniq 5 (approx. mileage 15,800). Then an amber colored dash warning came up saying "Check electrical system." Very soon thereafter, there was an audible warning alarm and a flashing red dashboard warning "Stop vehicle and inspect charging system" along with a red battery outline symbol. Almost immediately our top speed was reduced to around 20mph or so. We stopped in a safe place and had the vehicle towed to the closed Hyundai dealer (Zimbrick Hyundai West, Madison, WI). The dealer subsequently confirmed a failure of the Integrated Charging Control Unit (ICCU). The ICCU is expected to be replaced by Fri. Jan. 12.
Mfg Campaign: 11563681
Recall Date: Jan 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Corrective Action:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Additional Notes:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Mfg Campaign: 11563407
Recall Date: Jan 3, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Corrective Action:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Additional Notes:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Mfg Campaign: 11563407
Recall Date: Jan 3, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Corrective Action:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Additional Notes:
ICCU failed and Fuse failed, causing car to go into turtle mode, barely made it hope to have it towed to dealer
Mfg Campaign: 11563407
Recall Date: Jan 3, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the pedestrian warning system was inoperable while reversing. Additionally, the contact stated that the battery was 92 percent charged; however, while driving 30-40 MPH, the message "Electric Power Failure" was displayed. The contact turned off the heater and the radio and continued driving. The contact stated that while parking the vehicle, the message "Electric Power Failure - Stop Immediately" was displayed and several alarms sounded. The contact notified the dealer and was informed to drive the vehicle to the residence and the vehicle would be picked up. The contact stated that while driving to the residence, the failure recurred, and the vehicle failed to respond upon depressing the accelerator pedal while driving uphill. The contact became aware that the vehicle had lost electrical power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the integrated charging control unit (ICCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 9,600.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the pedestrian warning system was inoperable while reversing. Additionally, the contact stated that the battery was 92 percent charged; however, while driving 30-40 MPH, the message "Electric Power Failure" was displayed. The contact turned off the heater and the radio and continued driving. The contact stated that while parking the vehicle, the message "Electric Power Failure - Stop Immediately" was displayed and several alarms sounded. The contact notified the dealer and was informed to drive the vehicle to the residence and the vehicle would be picked up. The contact stated that while driving to the residence, the failure recurred, and the vehicle failed to respond upon depressing the accelerator pedal while driving uphill. The contact became aware that the vehicle had lost electrical power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the integrated charging control unit (ICCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 9,600.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the pedestrian warning system was inoperable while reversing. Additionally, the contact stated that the battery was 92 percent charged; however, while driving 30-40 MPH, the message "Electric Power Failure" was displayed. The contact turned off the heater and the radio and continued driving. The contact stated that while parking the vehicle, the message "Electric Power Failure - Stop Immediately" was displayed and several alarms sounded. The contact notified the dealer and was informed to drive the vehicle to the residence and the vehicle would be picked up. The contact stated that while driving to the residence, the failure recurred, and the vehicle failed to respond upon depressing the accelerator pedal while driving uphill. The contact became aware that the vehicle had lost electrical power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the integrated charging control unit (ICCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 9,600.
Mfg Campaign: 11563080
Recall Date: Jan 2, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the pedestrian warning system was inoperable while reversing. Additionally, the contact stated that the battery was 92 percent charged; however, while driving 30-40 MPH, the message "Electric Power Failure" was displayed. The contact turned off the heater and the radio and continued driving. The contact stated that while parking the vehicle, the message "Electric Power Failure - Stop Immediately" was displayed and several alarms sounded. The contact notified the dealer and was informed to drive the vehicle to the residence and the vehicle would be picked up. The contact stated that while driving to the residence, the failure recurred, and the vehicle failed to respond upon depressing the accelerator pedal while driving uphill. The contact became aware that the vehicle had lost electrical power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the integrated charging control unit (ICCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 9,600.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the pedestrian warning system was inoperable while reversing. Additionally, the contact stated that the battery was 92 percent charged; however, while driving 30-40 MPH, the message "Electric Power Failure" was displayed. The contact turned off the heater and the radio and continued driving. The contact stated that while parking the vehicle, the message "Electric Power Failure - Stop Immediately" was displayed and several alarms sounded. The contact notified the dealer and was informed to drive the vehicle to the residence and the vehicle would be picked up. The contact stated that while driving to the residence, the failure recurred, and the vehicle failed to respond upon depressing the accelerator pedal while driving uphill. The contact became aware that the vehicle had lost electrical power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the integrated charging control unit (ICCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 9,600.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the pedestrian warning system was inoperable while reversing. Additionally, the contact stated that the battery was 92 percent charged; however, while driving 30-40 MPH, the message "Electric Power Failure" was displayed. The contact turned off the heater and the radio and continued driving. The contact stated that while parking the vehicle, the message "Electric Power Failure - Stop Immediately" was displayed and several alarms sounded. The contact notified the dealer and was informed to drive the vehicle to the residence and the vehicle would be picked up. The contact stated that while driving to the residence, the failure recurred, and the vehicle failed to respond upon depressing the accelerator pedal while driving uphill. The contact became aware that the vehicle had lost electrical power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the integrated charging control unit (ICCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 9,600.
Mfg Campaign: 11563080
Recall Date: Jan 2, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car suffered an ICCU and high-voltage fuse failure despite having been previously inspected as part of Service Campaign 997, which found no reason to replace the parts. After 24,700 miles and 16 months of service, the parts failed. This was only 4 months after the service campaign was completed. Similar to others who have reported ICCU failures, I suffered a rapid loss of power on the road, and within minutes, a complete loss of motive power. I received a “check EV system” and “reduced power” warning, followed very quickly by “check power supply, pull over immediately.” While I was able to pull to the roadside, this easily may not have been the case, causing significant danger. The dealer confirmed the issue and eventually replaced the parts. A loss of motive power within minutes or seconds is potentially life-threatening. Hyundai’s proposed fix for the issue — inspection and perhaps software update — is clearly inadequate to address the problem, since my vehicle failed after the service campaign had already been performed.
Corrective Action:
My car suffered an ICCU and high-voltage fuse failure despite having been previously inspected as part of Service Campaign 997, which found no reason to replace the parts. After 24,700 miles and 16 months of service, the parts failed. This was only 4 months after the service campaign was completed. Similar to others who have reported ICCU failures, I suffered a rapid loss of power on the road, and within minutes, a complete loss of motive power. I received a “check EV system” and “reduced power” warning, followed very quickly by “check power supply, pull over immediately.” While I was able to pull to the roadside, this easily may not have been the case, causing significant danger. The dealer confirmed the issue and eventually replaced the parts. A loss of motive power within minutes or seconds is potentially life-threatening. Hyundai’s proposed fix for the issue — inspection and perhaps software update — is clearly inadequate to address the problem, since my vehicle failed after the service campaign had already been performed.
Additional Notes:
My car suffered an ICCU and high-voltage fuse failure despite having been previously inspected as part of Service Campaign 997, which found no reason to replace the parts. After 24,700 miles and 16 months of service, the parts failed. This was only 4 months after the service campaign was completed. Similar to others who have reported ICCU failures, I suffered a rapid loss of power on the road, and within minutes, a complete loss of motive power. I received a “check EV system” and “reduced power” warning, followed very quickly by “check power supply, pull over immediately.” While I was able to pull to the roadside, this easily may not have been the case, causing significant danger. The dealer confirmed the issue and eventually replaced the parts. A loss of motive power within minutes or seconds is potentially life-threatening. Hyundai’s proposed fix for the issue — inspection and perhaps software update — is clearly inadequate to address the problem, since my vehicle failed after the service campaign had already been performed.
Mfg Campaign: 11563183
Recall Date: Jan 2, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle was being driven normally on city street and I heard a thump in the rear end of the vehicle. Very soon after, got a message on screen to check electrical charging system with the indicator lights for 12 volt battery and EV system illuminating. Parked the vehicle a kilometer after thump to deliver something to a friend (the car sat for 10 minutes). Resumed driving and then within a kilometer received a message that drive power would be limited -- significant decline in drive power... put my flashers on but did not stop because on busy street with no parking ... within two blocks, message of "stop vehicle and check power supply" appeared with full drive power ending within one block -- within that block, I was able to turn down a side street and coast down a hill to a parking lot. Attempting to turn vehicle off, the screen showed erratic behavior and headlights went on and off. Finally, was able to get everything off but was not able to lock the vehicle. If this drastic loss of power had occurred on a highway, there is a likelihood that such a power failure would have led to an accident.
Corrective Action:
The vehicle was being driven normally on city street and I heard a thump in the rear end of the vehicle. Very soon after, got a message on screen to check electrical charging system with the indicator lights for 12 volt battery and EV system illuminating. Parked the vehicle a kilometer after thump to deliver something to a friend (the car sat for 10 minutes). Resumed driving and then within a kilometer received a message that drive power would be limited -- significant decline in drive power... put my flashers on but did not stop because on busy street with no parking ... within two blocks, message of "stop vehicle and check power supply" appeared with full drive power ending within one block -- within that block, I was able to turn down a side street and coast down a hill to a parking lot. Attempting to turn vehicle off, the screen showed erratic behavior and headlights went on and off. Finally, was able to get everything off but was not able to lock the vehicle. If this drastic loss of power had occurred on a highway, there is a likelihood that such a power failure would have led to an accident.
Additional Notes:
The vehicle was being driven normally on city street and I heard a thump in the rear end of the vehicle. Very soon after, got a message on screen to check electrical charging system with the indicator lights for 12 volt battery and EV system illuminating. Parked the vehicle a kilometer after thump to deliver something to a friend (the car sat for 10 minutes). Resumed driving and then within a kilometer received a message that drive power would be limited -- significant decline in drive power... put my flashers on but did not stop because on busy street with no parking ... within two blocks, message of "stop vehicle and check power supply" appeared with full drive power ending within one block -- within that block, I was able to turn down a side street and coast down a hill to a parking lot. Attempting to turn vehicle off, the screen showed erratic behavior and headlights went on and off. Finally, was able to get everything off but was not able to lock the vehicle. If this drastic loss of power had occurred on a highway, there is a likelihood that such a power failure would have led to an accident.
Mfg Campaign: 11562734
Recall Date: Dec 30, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Known level 2 charging issue with Hyundai Ioniq 5 vehicles. Overheating issue with charging system, previously the issue shut down charging with a temperature exceeded ~212 Fahrenheit. TSB issued that "throttles" down charging rate, irrespective of the brand of level 2 charger doubling the time to charge the vehicle. Not as advertised and significantly reducing the utility of the vehicle.
Corrective Action:
Known level 2 charging issue with Hyundai Ioniq 5 vehicles. Overheating issue with charging system, previously the issue shut down charging with a temperature exceeded ~212 Fahrenheit. TSB issued that "throttles" down charging rate, irrespective of the brand of level 2 charger doubling the time to charge the vehicle. Not as advertised and significantly reducing the utility of the vehicle.
Additional Notes:
Known level 2 charging issue with Hyundai Ioniq 5 vehicles. Overheating issue with charging system, previously the issue shut down charging with a temperature exceeded ~212 Fahrenheit. TSB issued that "throttles" down charging rate, irrespective of the brand of level 2 charger doubling the time to charge the vehicle. Not as advertised and significantly reducing the utility of the vehicle.
Mfg Campaign: 11562494
Recall Date: Dec 29, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Corrective Action:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Additional Notes:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Mfg Campaign: 11560193
Recall Date: Dec 14, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Corrective Action:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Additional Notes:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Mfg Campaign: 11560193
Recall Date: Dec 14, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Corrective Action:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Additional Notes:
Feared ICCU leaving us stranded after reading so many reported failures, took car to dealership where they inspected and did some ineffective software update, few weeks later experience EV warning light and sudden loss of power, car wont go more than 25 so we parked and were effectively stranded. Dealer suspects ICCU....great. exactly what we wasted time trying to prevent. A KNOWN PREDICATABLE PROBLEM IS CALLED A DEFECT!!!!!!
Mfg Campaign: 11560193
Recall Date: Dec 14, 2023
Hyundai Motor America
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving in rain or snow the rear windshield failed to be cleaned. The contact stated that the failure was a dangerous while driving at night while the headlights from vehicles behind caused the rear windshield to become opaque. The contact questioned a dealer and was informed that the vehicle was designed that way and that the windshield needed to be cleaned manually. Additionally, the contact stated that the vehicle lost electrical power while driving at approximately 60 MPH with the cruise control activated. The contact stated that the vehicle lost motive power with several unknown warning lights illuminated. The contact pulled over, stopped, restarted the vehicle, and the vehicle functioned as needed. The contact stated that the failure recurred once. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving in rain or snow the rear windshield failed to be cleaned. The contact stated that the failure was a dangerous while driving at night while the headlights from vehicles behind caused the rear windshield to become opaque. The contact questioned a dealer and was informed that the vehicle was designed that way and that the windshield needed to be cleaned manually. Additionally, the contact stated that the vehicle lost electrical power while driving at approximately 60 MPH with the cruise control activated. The contact stated that the vehicle lost motive power with several unknown warning lights illuminated. The contact pulled over, stopped, restarted the vehicle, and the vehicle functioned as needed. The contact stated that the failure recurred once. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving in rain or snow the rear windshield failed to be cleaned. The contact stated that the failure was a dangerous while driving at night while the headlights from vehicles behind caused the rear windshield to become opaque. The contact questioned a dealer and was informed that the vehicle was designed that way and that the windshield needed to be cleaned manually. Additionally, the contact stated that the vehicle lost electrical power while driving at approximately 60 MPH with the cruise control activated. The contact stated that the vehicle lost motive power with several unknown warning lights illuminated. The contact pulled over, stopped, restarted the vehicle, and the vehicle functioned as needed. The contact stated that the failure recurred once. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Mfg Campaign: 11559748
Recall Date: Dec 12, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury