HYUNDAI IONIQ 5 2023

Complete listing of complaints and recalls for this vehicle

382
Complaints
13
Recalls

Complaints & Recalls

382 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 24V868000 SAFETY RECALL
145.6K Vehicles Affected
Recall Date: Nov 18, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 272 (H), 025G (G)
Notice Date: Dec 20, 2024
Recall Date: Nov 18, 2024
Hyundai Motor America
NHTSA Campaign: 24V204000 SAFETY RECALL
99.1K Vehicles Affected
Recall Date: Mar 15, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 257/021G
Notice Date: Apr 22, 2024
Recall Date: Mar 15, 2024
Hyundai Motor America
NHTSA Campaign: 24V065000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 253 (H), 017G (G)
Notice Date: Mar 29, 2024
Recall Date: Feb 1, 2024

Consumer Complaints

382 Complaints
Hyundai Motor America
Campaign: 11649688 Other
Mar 21, 2025
Defect Description:

ENGINE

Potential Consequences:

Car had 2 recalls and a diagnostic on 3/12/25. All checked out ok. It has 9,630 miles. 3/19/25 after driving 4 times throughout the day, it would not start or unlock. Roadside assistance jumped the 12v battery and drove it home. Drove it yesterday fully charged and worked. Then it would not start this morning. Dealer advised it was unsafe and to have it towed to dealership because they had another case where person was driving same car on the highway though and the car died. Please advise what my rights are for addressing this safely.

Corrective Action:

Car had 2 recalls and a diagnostic on 3/12/25. All checked out ok. It has 9,630 miles. 3/19/25 after driving 4 times throughout the day, it would not start or unlock. Roadside assistance jumped the 12v battery and drove it home. Drove it yesterday fully charged and worked. Then it would not start this morning. Dealer advised it was unsafe and to have it towed to dealership because they had another case where person was driving same car on the highway though and the car died. Please advise what my rights are for addressing this safely.

Additional Notes:

Car had 2 recalls and a diagnostic on 3/12/25. All checked out ok. It has 9,630 miles. 3/19/25 after driving 4 times throughout the day, it would not start or unlock. Roadside assistance jumped the 12v battery and drove it home. Drove it yesterday fully charged and worked. Then it would not start this morning. Dealer advised it was unsafe and to have it towed to dealership because they had another case where person was driving same car on the highway though and the car died. Please advise what my rights are for addressing this safely.

Manufacturer: HYUNDAI
Mfg Campaign: 11649688
Notice Date: Mar 21, 2025
Recall Date: Mar 21, 2025
Hyundai Motor America
Campaign: 11649688 Other
Mar 21, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car had 2 recalls and a diagnostic on 3/12/25. All checked out ok. It has 9,630 miles. 3/19/25 after driving 4 times throughout the day, it would not start or unlock. Roadside assistance jumped the 12v battery and drove it home. Drove it yesterday fully charged and worked. Then it would not start this morning. Dealer advised it was unsafe and to have it towed to dealership because they had another case where person was driving same car on the highway though and the car died. Please advise what my rights are for addressing this safely.

Corrective Action:

Car had 2 recalls and a diagnostic on 3/12/25. All checked out ok. It has 9,630 miles. 3/19/25 after driving 4 times throughout the day, it would not start or unlock. Roadside assistance jumped the 12v battery and drove it home. Drove it yesterday fully charged and worked. Then it would not start this morning. Dealer advised it was unsafe and to have it towed to dealership because they had another case where person was driving same car on the highway though and the car died. Please advise what my rights are for addressing this safely.

Additional Notes:

Car had 2 recalls and a diagnostic on 3/12/25. All checked out ok. It has 9,630 miles. 3/19/25 after driving 4 times throughout the day, it would not start or unlock. Roadside assistance jumped the 12v battery and drove it home. Drove it yesterday fully charged and worked. Then it would not start this morning. Dealer advised it was unsafe and to have it towed to dealership because they had another case where person was driving same car on the highway though and the car died. Please advise what my rights are for addressing this safely.

Manufacturer: HYUNDAI
Mfg Campaign: 11649688
Notice Date: Mar 21, 2025
Recall Date: Mar 21, 2025
Hyundai Motor America
Campaign: 11649833 Other
Mar 21, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I purchased this vehicle in 2023 I have had multiple problems with loss of power ICCU SOFTWARE UPDATES 2-3 per year. . Now my vehicle has been in the dealer for 31 days. Needs a new ICCU and Fuse. No parts no one will tell me when I will get my car fixed. There are 6 other Hyundai ionic 5 Cars sitting with no parts or repairs in sight. I want out of this vehicle it’s a Lemon Every time it has broken down I needed to call a tow truck. Can someone at NHTSA HELP ME? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I purchased this vehicle in 2023 I have had multiple problems with loss of power ICCU SOFTWARE UPDATES 2-3 per year. . Now my vehicle has been in the dealer for 31 days. Needs a new ICCU and Fuse. No parts no one will tell me when I will get my car fixed. There are 6 other Hyundai ionic 5 Cars sitting with no parts or repairs in sight. I want out of this vehicle it’s a Lemon Every time it has broken down I needed to call a tow truck. Can someone at NHTSA HELP ME? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I purchased this vehicle in 2023 I have had multiple problems with loss of power ICCU SOFTWARE UPDATES 2-3 per year. . Now my vehicle has been in the dealer for 31 days. Needs a new ICCU and Fuse. No parts no one will tell me when I will get my car fixed. There are 6 other Hyundai ionic 5 Cars sitting with no parts or repairs in sight. I want out of this vehicle it’s a Lemon Every time it has broken down I needed to call a tow truck. Can someone at NHTSA HELP ME? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11649833
Notice Date: Mar 21, 2025
Recall Date: Mar 21, 2025
Hyundai Motor America
Campaign: 11649833 Other
Mar 21, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I purchased this vehicle in 2023 I have had multiple problems with loss of power ICCU SOFTWARE UPDATES 2-3 per year. . Now my vehicle has been in the dealer for 31 days. Needs a new ICCU and Fuse. No parts no one will tell me when I will get my car fixed. There are 6 other Hyundai ionic 5 Cars sitting with no parts or repairs in sight. I want out of this vehicle it’s a Lemon Every time it has broken down I needed to call a tow truck. Can someone at NHTSA HELP ME? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I purchased this vehicle in 2023 I have had multiple problems with loss of power ICCU SOFTWARE UPDATES 2-3 per year. . Now my vehicle has been in the dealer for 31 days. Needs a new ICCU and Fuse. No parts no one will tell me when I will get my car fixed. There are 6 other Hyundai ionic 5 Cars sitting with no parts or repairs in sight. I want out of this vehicle it’s a Lemon Every time it has broken down I needed to call a tow truck. Can someone at NHTSA HELP ME? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I purchased this vehicle in 2023 I have had multiple problems with loss of power ICCU SOFTWARE UPDATES 2-3 per year. . Now my vehicle has been in the dealer for 31 days. Needs a new ICCU and Fuse. No parts no one will tell me when I will get my car fixed. There are 6 other Hyundai ionic 5 Cars sitting with no parts or repairs in sight. I want out of this vehicle it’s a Lemon Every time it has broken down I needed to call a tow truck. Can someone at NHTSA HELP ME? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11649833
Notice Date: Mar 21, 2025
Recall Date: Mar 21, 2025
Hyundai Motor America
Campaign: 11649428 Other
Mar 20, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Corrective Action:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Additional Notes:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Manufacturer: HYUNDAI
Mfg Campaign: 11649428
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
Hyundai Motor America
Campaign: 11649428 Other
Mar 20, 2025
Defect Description:

ENGINE

Potential Consequences:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Corrective Action:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Additional Notes:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Manufacturer: HYUNDAI
Mfg Campaign: 11649428
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
Hyundai Motor America
Campaign: 11649428 Other
Mar 20, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Corrective Action:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Additional Notes:

ICCU failure, loud pop sound and then a "Check Electrical System" then after a minute a turtle icon and the car slowed down and stopped on its own in the middle of a freeway. Hyundai towed it and waiting for repairs. This was highly dangerous stopping in the middle of the freeway with no control over the vehicle and fast cars driving by.

Manufacturer: HYUNDAI
Mfg Campaign: 11649428
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
Hyundai Motor America
Campaign: 11649439 Other
Mar 20, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Upon attempting to merge onto a highway, the vehicle lost acceleration and a warning message appeared on the dash stating "Stop vehicle and check electrical system". Car speed was limited to 28 mph. I was able to exit and get the car to the dealership. This was on January 29th, 2025. Car was finally returned to me with a new ICCU on March 19th, 2025.

Corrective Action:

Upon attempting to merge onto a highway, the vehicle lost acceleration and a warning message appeared on the dash stating "Stop vehicle and check electrical system". Car speed was limited to 28 mph. I was able to exit and get the car to the dealership. This was on January 29th, 2025. Car was finally returned to me with a new ICCU on March 19th, 2025.

Additional Notes:

Upon attempting to merge onto a highway, the vehicle lost acceleration and a warning message appeared on the dash stating "Stop vehicle and check electrical system". Car speed was limited to 28 mph. I was able to exit and get the car to the dealership. This was on January 29th, 2025. Car was finally returned to me with a new ICCU on March 19th, 2025.

Manufacturer: HYUNDAI
Mfg Campaign: 11649439
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
Hyundai Motor America
Campaign: 11649439 Other
Mar 20, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Upon attempting to merge onto a highway, the vehicle lost acceleration and a warning message appeared on the dash stating "Stop vehicle and check electrical system". Car speed was limited to 28 mph. I was able to exit and get the car to the dealership. This was on January 29th, 2025. Car was finally returned to me with a new ICCU on March 19th, 2025.

Corrective Action:

Upon attempting to merge onto a highway, the vehicle lost acceleration and a warning message appeared on the dash stating "Stop vehicle and check electrical system". Car speed was limited to 28 mph. I was able to exit and get the car to the dealership. This was on January 29th, 2025. Car was finally returned to me with a new ICCU on March 19th, 2025.

Additional Notes:

Upon attempting to merge onto a highway, the vehicle lost acceleration and a warning message appeared on the dash stating "Stop vehicle and check electrical system". Car speed was limited to 28 mph. I was able to exit and get the car to the dealership. This was on January 29th, 2025. Car was finally returned to me with a new ICCU on March 19th, 2025.

Manufacturer: HYUNDAI
Mfg Campaign: 11649439
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
Hyundai Motor America
Campaign: 11649259 Other
Mar 19, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car made a loud popping sound as I was driving and then error messages appeared on my dash saying "Check electric vehicle system" and "Stop vehicle and check power supply". The car was slowed down to 20 mph on a 45 mph road and I pulled over to get out of traffic. Luckily I wasn't far from home so I drove back very slowly. I had the car towed to the dealership and they have indicated that the ICCU failed and needs to be replaced, but they don't have any available until possibly 4/1/25. There were no messages received prior to the failure.

Corrective Action:

The car made a loud popping sound as I was driving and then error messages appeared on my dash saying "Check electric vehicle system" and "Stop vehicle and check power supply". The car was slowed down to 20 mph on a 45 mph road and I pulled over to get out of traffic. Luckily I wasn't far from home so I drove back very slowly. I had the car towed to the dealership and they have indicated that the ICCU failed and needs to be replaced, but they don't have any available until possibly 4/1/25. There were no messages received prior to the failure.

Additional Notes:

The car made a loud popping sound as I was driving and then error messages appeared on my dash saying "Check electric vehicle system" and "Stop vehicle and check power supply". The car was slowed down to 20 mph on a 45 mph road and I pulled over to get out of traffic. Luckily I wasn't far from home so I drove back very slowly. I had the car towed to the dealership and they have indicated that the ICCU failed and needs to be replaced, but they don't have any available until possibly 4/1/25. There were no messages received prior to the failure.

Manufacturer: HYUNDAI
Mfg Campaign: 11649259
Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025
Hyundai Motor America
Campaign: 11648454 Other
Mar 15, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ICCU failed during driving Car could not go over 12 mph for about 10 minutes and then failed completely No estimated time for delivery of part Totally unusable

Corrective Action:

ICCU failed during driving Car could not go over 12 mph for about 10 minutes and then failed completely No estimated time for delivery of part Totally unusable

Additional Notes:

ICCU failed during driving Car could not go over 12 mph for about 10 minutes and then failed completely No estimated time for delivery of part Totally unusable

Manufacturer: HYUNDAI
Mfg Campaign: 11648454
Notice Date: Mar 15, 2025
Recall Date: Mar 15, 2025
Hyundai Motor America
Campaign: 11648332 Other
Mar 14, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Corrective Action:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Additional Notes:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Manufacturer: HYUNDAI
Mfg Campaign: 11648332
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Hyundai Motor America
Campaign: 11648332 Other
Mar 14, 2025
Defect Description:

STEERING

Potential Consequences:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Corrective Action:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Additional Notes:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Manufacturer: HYUNDAI
Mfg Campaign: 11648332
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Hyundai Motor America
Campaign: 11648332 Other
Mar 14, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Corrective Action:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Additional Notes:

The first time the "aux" battery was not charging completely. 2nd time pretty much same issue, they claimed to have performed a software update, 3rd time warning lights came on "Problem, check electrical system" ..something like this. They told me to bring the vehicle to the dealership. After reading the problems stem from the ICCU, I decided to call them to ask if I should tow it in, due to all the warnings. After this we could not even get into the vehicle or drive it. Took us and the tow driver 4 attempts to get it out of the garage, down driveway and it had to be pulled onto the flat bed. They agreed and said that if there were any tow fees, they would pay them. Furthermore they said they would supply a vehicle to use while mine was being repaired. This was on Jan 25th, they still have not returned my vehicle, claiming they are waiting on parts, I've had to call them to check on it, this week NO contact what so ever.

Manufacturer: HYUNDAI
Mfg Campaign: 11648332
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Hyundai Motor America
Campaign: 11648132 Other
Mar 13, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ICCU failure resulting in car being undriveable. Warning lights appeared, so towed the car to the dealer. Dealer confirmed ICCU failed and accompanying fuse also broken. New parts on back order for over a month now.

Corrective Action:

ICCU failure resulting in car being undriveable. Warning lights appeared, so towed the car to the dealer. Dealer confirmed ICCU failed and accompanying fuse also broken. New parts on back order for over a month now.

Additional Notes:

ICCU failure resulting in car being undriveable. Warning lights appeared, so towed the car to the dealer. Dealer confirmed ICCU failed and accompanying fuse also broken. New parts on back order for over a month now.

Manufacturer: HYUNDAI
Mfg Campaign: 11648132
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
Hyundai Motor America
Campaign: 11647483 Other
Mar 10, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Charging system warning light (for 12volt battery) illuminated on left side of instrument cluster. Warning in center of panel said pull over and stop vehicle. Had vehicle towed to dealership and diagnosis was “failed ICCU”. Been at dealer going on 4 weeks

Corrective Action:

Charging system warning light (for 12volt battery) illuminated on left side of instrument cluster. Warning in center of panel said pull over and stop vehicle. Had vehicle towed to dealership and diagnosis was “failed ICCU”. Been at dealer going on 4 weeks

Additional Notes:

Charging system warning light (for 12volt battery) illuminated on left side of instrument cluster. Warning in center of panel said pull over and stop vehicle. Had vehicle towed to dealership and diagnosis was “failed ICCU”. Been at dealer going on 4 weeks

Manufacturer: HYUNDAI
Mfg Campaign: 11647483
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Hyundai Motor America
Campaign: 11647483 Other
Mar 10, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Charging system warning light (for 12volt battery) illuminated on left side of instrument cluster. Warning in center of panel said pull over and stop vehicle. Had vehicle towed to dealership and diagnosis was “failed ICCU”. Been at dealer going on 4 weeks

Corrective Action:

Charging system warning light (for 12volt battery) illuminated on left side of instrument cluster. Warning in center of panel said pull over and stop vehicle. Had vehicle towed to dealership and diagnosis was “failed ICCU”. Been at dealer going on 4 weeks

Additional Notes:

Charging system warning light (for 12volt battery) illuminated on left side of instrument cluster. Warning in center of panel said pull over and stop vehicle. Had vehicle towed to dealership and diagnosis was “failed ICCU”. Been at dealer going on 4 weeks

Manufacturer: HYUNDAI
Mfg Campaign: 11647483
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Hyundai Motor America
Campaign: 11647491 Other
Mar 10, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Corrective Action:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Additional Notes:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11647491
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Hyundai Motor America
Campaign: 11647491 Other
Mar 10, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Corrective Action:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Additional Notes:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11647491
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Hyundai Motor America
Campaign: 11647491 Other
Mar 10, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Corrective Action:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Additional Notes:

ICCU ASSY and Fuse had to be replaced as well as the 12 volt battery which failed a few weeks after. The car lost power on a main road 2/3/25 and we were just able to get into a parking lot. The message to check power supply came on and we lost power immediately. The 12 volt battery failed when I went to pick the car up from the dealership after they worked on the bluelink settings that had to be reconfigured a couple weeks later 2/25/25. I was lucky that I didn't have to be towed that time. I had just got into the car to leave and the warning message came on to check the power supply. My dealer service dept was wonderful. I have absolutely no complaints about them but I am angry that Hyundai is putting these same bad parts in the 2025 Ioniq 5 and we can't trust our car! We love this car and were planning to buy another one but will wait to see if Hyundai does the right thing and fixes this problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11647491
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025

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