Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 271
Recall Date: Nov 21, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 238/011G
Recall Date: Oct 31, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe HEV and Santa Fe PHEV vehicles. The instrument cluster liquid-crystal display (LCD) may invert the image on the screen upon vehicle startup, making the display illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 217
Recall Date: Dec 28, 2021
Consumer Complaints
52 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Corrective Action:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Additional Notes:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Mfg Campaign: 11650017
Recall Date: Mar 23, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Corrective Action:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Additional Notes:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Mfg Campaign: 11650017
Recall Date: Mar 23, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Corrective Action:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Additional Notes:
vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Mfg Campaign: 11650017
Recall Date: Mar 23, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Corrective Action:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Additional Notes:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Mfg Campaign: 11642761
Recall Date: Feb 14, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Corrective Action:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Additional Notes:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Mfg Campaign: 11642761
Recall Date: Feb 14, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Corrective Action:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Additional Notes:
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enough to pull over. On several occasions this has led to very near rear end collisions from the driver's behind. So far I've been able to avoid injury, as I recognize the condition and am hyper attentive to its possible happening. The vehicle handed shown any Check engine warnings until yesterday. As it was dying I pumped the accelerator to see if it would go, latching a TPS out of range code. The condition has been brought to Hyundai Corporate and dealerships with no repair, and no resolution, they say it's fine. This is well documented by others driving Santa Fe Hybrids, and Tucson Hybrids on forums. No one fix has been established, with some dealerships replacing parts, and others no work being done because their scan tool sees nothing. With dozens of recalls for minor inconvenience issues, I do not understand why a recall for this drivability safety issue has not been mandated! These vehicles are defective, and potentially very dangerous. Loss of power, acceleration when others are behind you anticipating you to go, is a real serious danger, not to mention you being stranded in frigid weather. This began happening at 23k miles and continues today with 48k miles on mine. If the vehicle is shut off, then restarted, it is again drivable, until the next happening. One reason Hyundai, says nothing's wrong, and often blames the owners. I can't be without a vehicle, and Hyundai has washed their hands on this, so I'm stuck Hyundai must be forced into an investigation, and a safety recall on this or nothing will be done. How many accidents or deaths are required to get a recall accomplished?
Mfg Campaign: 11642761
Recall Date: Feb 14, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Corrective Action:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Additional Notes:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Mfg Campaign: 11636018
Recall Date: Jan 15, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Corrective Action:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Additional Notes:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Mfg Campaign: 11636018
Recall Date: Jan 15, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Corrective Action:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Additional Notes:
When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Mfg Campaign: 11636018
Recall Date: Jan 15, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving on the highway at 80 MPH, the "power low" warning message was displayed, immediately after the contact vehicle proceeded to decrease in speed. The contact proceeded to pull over onto the side of the road to restart the vehicle. The vehicle was able to successfully restart, and the contact successfully drove to a local dealer where the vehicle was diagnosed however the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving on the highway at 80 MPH, the "power low" warning message was displayed, immediately after the contact vehicle proceeded to decrease in speed. The contact proceeded to pull over onto the side of the road to restart the vehicle. The vehicle was able to successfully restart, and the contact successfully drove to a local dealer where the vehicle was diagnosed however the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving on the highway at 80 MPH, the "power low" warning message was displayed, immediately after the contact vehicle proceeded to decrease in speed. The contact proceeded to pull over onto the side of the road to restart the vehicle. The vehicle was able to successfully restart, and the contact successfully drove to a local dealer where the vehicle was diagnosed however the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Mfg Campaign: 11632444
Recall Date: Dec 26, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the light went off and the car drove as normal. The dealer has had the car after both instances , currently for 28 days, and has not been able to replicate the problem .
Corrective Action:
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the light went off and the car drove as normal. The dealer has had the car after both instances , currently for 28 days, and has not been able to replicate the problem .
Additional Notes:
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the light went off and the car drove as normal. The dealer has had the car after both instances , currently for 28 days, and has not been able to replicate the problem .
Mfg Campaign: 11632498
Recall Date: Dec 26, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the light went off and the car drove as normal. The dealer has had the car after both instances , currently for 28 days, and has not been able to replicate the problem .
Corrective Action:
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the light went off and the car drove as normal. The dealer has had the car after both instances , currently for 28 days, and has not been able to replicate the problem .
Additional Notes:
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the light went off and the car drove as normal. The dealer has had the car after both instances , currently for 28 days, and has not been able to replicate the problem .
Mfg Campaign: 11632498
Recall Date: Dec 26, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission faulty needed to be replaced by Hyundai dealership.
Corrective Action:
Transmission faulty needed to be replaced by Hyundai dealership.
Additional Notes:
Transmission faulty needed to be replaced by Hyundai dealership.
Mfg Campaign: 11627753
Recall Date: Nov 27, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Corrective Action:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Additional Notes:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Mfg Campaign: 11621525
Recall Date: Oct 23, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Corrective Action:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Additional Notes:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Mfg Campaign: 11621525
Recall Date: Oct 23, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Corrective Action:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Additional Notes:
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Mfg Campaign: 11621525
Recall Date: Oct 23, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Corrective Action:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Additional Notes:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Mfg Campaign: 11616013
Recall Date: Sep 23, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Corrective Action:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Additional Notes:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Mfg Campaign: 11616013
Recall Date: Sep 23, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Corrective Action:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Additional Notes:
Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.
Mfg Campaign: 11616013
Recall Date: Sep 23, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.
Corrective Action:
Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.
Additional Notes:
Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.
Mfg Campaign: 11612245
Recall Date: Sep 3, 2024
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