Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 271
Recall Date: Nov 21, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 238/011G
Recall Date: Oct 31, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe HEV and Santa Fe PHEV vehicles. The instrument cluster liquid-crystal display (LCD) may invert the image on the screen upon vehicle startup, making the display illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 217
Recall Date: Dec 28, 2021
Consumer Complaints
52 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.
Corrective Action:
Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.
Additional Notes:
Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.
Mfg Campaign: 11612245
Recall Date: Sep 3, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owned a 2022 Hyundai Santa Fe Hybrid. The contact stated while coming out of a parking space and driving approximately 5 MPH, he got distracted and crashed into a parking lot light pole. The contact stated that the Forward Collision Avoidance sensors failed to operate as intended. The vehicle was towed and was deemed totaled. No injuries were reported. The contact also stated that the vehicle started leaking from the radiator after the impact. The manufacturer was made aware of the failure; however, no further assistance was provided. The failure mileage was approximately 50,100.
Corrective Action:
The contact owned a 2022 Hyundai Santa Fe Hybrid. The contact stated while coming out of a parking space and driving approximately 5 MPH, he got distracted and crashed into a parking lot light pole. The contact stated that the Forward Collision Avoidance sensors failed to operate as intended. The vehicle was towed and was deemed totaled. No injuries were reported. The contact also stated that the vehicle started leaking from the radiator after the impact. The manufacturer was made aware of the failure; however, no further assistance was provided. The failure mileage was approximately 50,100.
Additional Notes:
The contact owned a 2022 Hyundai Santa Fe Hybrid. The contact stated while coming out of a parking space and driving approximately 5 MPH, he got distracted and crashed into a parking lot light pole. The contact stated that the Forward Collision Avoidance sensors failed to operate as intended. The vehicle was towed and was deemed totaled. No injuries were reported. The contact also stated that the vehicle started leaking from the radiator after the impact. The manufacturer was made aware of the failure; however, no further assistance was provided. The failure mileage was approximately 50,100.
Mfg Campaign: 11605260
Recall Date: Jul 29, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Corrective Action:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Additional Notes:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Mfg Campaign: 11604387
Recall Date: Jul 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Corrective Action:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Additional Notes:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Mfg Campaign: 11604387
Recall Date: Jul 24, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Corrective Action:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Additional Notes:
I was driving on the freeway when suddenly I heard a clunking sound. Suddenly I was unable to accelerate at all. My speed was 60 mph and I had the gas pedal pressed all the way to the floor. Nothing happened and my speed would not go over 60. Then a message began flashing on my dashboard. I cannot remember the exact verbiage, but something along the lines of Hybrid System Failure. My car began losing speed and I was unable to accelerate to make it go faster at all. I lost complete control of the speed control. I was in the middle lane of a 5 lane freeway and struggling to get over since I was unable to accelerate at all. It was an extremely dangerous situation as I could no longer control the speed of my vehicle on a freeway. Finally, I was able to exit to an off ramp. My car continued to lose acceleration and finally came to a complete stop on a side street. My car was then towed to the dealer and they are unsure what the issue is. On doing some internet research, I have found a lot of postings of people having this same exact issue with the Hyndai Santa Fe Hybrid 2022 and I think it's a dangerous defect in the car.
Mfg Campaign: 11604387
Recall Date: Jul 24, 2024
Hyundai Motor America
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the "Check Hybrid System - Stop safely" message displayed. The contact stated that the hybrid battery charge fell to zero during the failure but would regain enough of a charge upon restart to resume normal operation. The contact initially took the vehicle to a dealer; however, no codes or defects could be found upon inspection. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the "Check Hybrid System - Stop safely" message displayed. The contact stated that the hybrid battery charge fell to zero during the failure but would regain enough of a charge upon restart to resume normal operation. The contact initially took the vehicle to a dealer; however, no codes or defects could be found upon inspection. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the "Check Hybrid System - Stop safely" message displayed. The contact stated that the hybrid battery charge fell to zero during the failure but would regain enough of a charge upon restart to resume normal operation. The contact initially took the vehicle to a dealer; however, no codes or defects could be found upon inspection. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 8,000.
Mfg Campaign: 11583019
Recall Date: Apr 15, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Hyundai Santa Fe Hybrid. The contact stated while shifting into reverse (R) and depressing the accelerator pedal, the vehicle hesitated and responded slowly. There was no warning light illuminated. The contact stated that she then shifted into drive(D) and was able to drive; however, the failure recurred while driving and depressed the accelerator pedal. Additionally, the contact stated that the vehicle failed to exceed an unknown speed while driving. The contact stated that she had parked the vehicle and allowed the vehicle to run for 20 minutes. The contact stated that she then turned off and restarted the vehicle, and the vehicle responded as needed while driving. The dealer was notified of the failure and informed the contact that the next availability for diagnostic testing was in a month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,500.
Corrective Action:
The contact owns a 2022 Hyundai Santa Fe Hybrid. The contact stated while shifting into reverse (R) and depressing the accelerator pedal, the vehicle hesitated and responded slowly. There was no warning light illuminated. The contact stated that she then shifted into drive(D) and was able to drive; however, the failure recurred while driving and depressed the accelerator pedal. Additionally, the contact stated that the vehicle failed to exceed an unknown speed while driving. The contact stated that she had parked the vehicle and allowed the vehicle to run for 20 minutes. The contact stated that she then turned off and restarted the vehicle, and the vehicle responded as needed while driving. The dealer was notified of the failure and informed the contact that the next availability for diagnostic testing was in a month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,500.
Additional Notes:
The contact owns a 2022 Hyundai Santa Fe Hybrid. The contact stated while shifting into reverse (R) and depressing the accelerator pedal, the vehicle hesitated and responded slowly. There was no warning light illuminated. The contact stated that she then shifted into drive(D) and was able to drive; however, the failure recurred while driving and depressed the accelerator pedal. Additionally, the contact stated that the vehicle failed to exceed an unknown speed while driving. The contact stated that she had parked the vehicle and allowed the vehicle to run for 20 minutes. The contact stated that she then turned off and restarted the vehicle, and the vehicle responded as needed while driving. The dealer was notified of the failure and informed the contact that the next availability for diagnostic testing was in a month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,500.
Mfg Campaign: 11579881
Recall Date: Mar 28, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ON MULTIPLE OCCASIONS WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED FOR NO APPARENT REASON. A WARNING FLASHES ON THE DASHBOARD AND THE CAR SLOWS DOWN VERY SUDDENLY. IT HAPPENS FOR ONLY ABOUT 2 SECONDS THEN GOES BACK TO NORMAL. I HAVE OWNED THE CAR FOR ABOUT 2 WEEKS AND IT HAS HAPPENED AT LEAST 3 TIMES.
Corrective Action:
ON MULTIPLE OCCASIONS WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED FOR NO APPARENT REASON. A WARNING FLASHES ON THE DASHBOARD AND THE CAR SLOWS DOWN VERY SUDDENLY. IT HAPPENS FOR ONLY ABOUT 2 SECONDS THEN GOES BACK TO NORMAL. I HAVE OWNED THE CAR FOR ABOUT 2 WEEKS AND IT HAS HAPPENED AT LEAST 3 TIMES.
Additional Notes:
ON MULTIPLE OCCASIONS WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED FOR NO APPARENT REASON. A WARNING FLASHES ON THE DASHBOARD AND THE CAR SLOWS DOWN VERY SUDDENLY. IT HAPPENS FOR ONLY ABOUT 2 SECONDS THEN GOES BACK TO NORMAL. I HAVE OWNED THE CAR FOR ABOUT 2 WEEKS AND IT HAS HAPPENED AT LEAST 3 TIMES.
Mfg Campaign: 11572032
Recall Date: Feb 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car was idling for about 30 mins as I waited for delivery of groceries at curbside pickup. I put the car in drive but the motor did not kick on. I was able to drive on electrical power until the hybrid battery died. I lost complete power in the middle of the Interstate but I was able to coast to the shoulder. I had a check engine light and other warning lights on the dashboard but they went away when I restarted the car
Corrective Action:
The car was idling for about 30 mins as I waited for delivery of groceries at curbside pickup. I put the car in drive but the motor did not kick on. I was able to drive on electrical power until the hybrid battery died. I lost complete power in the middle of the Interstate but I was able to coast to the shoulder. I had a check engine light and other warning lights on the dashboard but they went away when I restarted the car
Additional Notes:
The car was idling for about 30 mins as I waited for delivery of groceries at curbside pickup. I put the car in drive but the motor did not kick on. I was able to drive on electrical power until the hybrid battery died. I lost complete power in the middle of the Interstate but I was able to coast to the shoulder. I had a check engine light and other warning lights on the dashboard but they went away when I restarted the car
Mfg Campaign: 11571753
Recall Date: Feb 13, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Loss of power from gas engine at speed car failed over to electric motor at 70 mph on highway unexpectedly and car did not have enough power to maintain speed.
Corrective Action:
Loss of power from gas engine at speed car failed over to electric motor at 70 mph on highway unexpectedly and car did not have enough power to maintain speed.
Additional Notes:
Loss of power from gas engine at speed car failed over to electric motor at 70 mph on highway unexpectedly and car did not have enough power to maintain speed.
Mfg Campaign: 11566535
Recall Date: Jan 19, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Corrective Action:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Additional Notes:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Mfg Campaign: 11565910
Recall Date: Jan 17, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Corrective Action:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Additional Notes:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Mfg Campaign: 11565910
Recall Date: Jan 17, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Corrective Action:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Additional Notes:
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Mfg Campaign: 11565910
Recall Date: Jan 17, 2024
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Last night while driving home the panoramic sunroof spontaneously exploded. The result was a hole approx. 20 inched by 20 inches. The glass fell onto the fabric cover. We were traveling at about 40 mph. The roof was not hit by a rock or any other item. The explosion was very loud and frankly frightening resulting in temporary confusion as to what was happening. I have learned that Hyundai has settled a class action lawsuit in 2015. I have contacted the dealership for replacement but my question is if they knew about this over 8 years ago why has this not been resolved?
Corrective Action:
Last night while driving home the panoramic sunroof spontaneously exploded. The result was a hole approx. 20 inched by 20 inches. The glass fell onto the fabric cover. We were traveling at about 40 mph. The roof was not hit by a rock or any other item. The explosion was very loud and frankly frightening resulting in temporary confusion as to what was happening. I have learned that Hyundai has settled a class action lawsuit in 2015. I have contacted the dealership for replacement but my question is if they knew about this over 8 years ago why has this not been resolved?
Additional Notes:
Last night while driving home the panoramic sunroof spontaneously exploded. The result was a hole approx. 20 inched by 20 inches. The glass fell onto the fabric cover. We were traveling at about 40 mph. The roof was not hit by a rock or any other item. The explosion was very loud and frankly frightening resulting in temporary confusion as to what was happening. I have learned that Hyundai has settled a class action lawsuit in 2015. I have contacted the dealership for replacement but my question is if they knew about this over 8 years ago why has this not been resolved?
Mfg Campaign: 11556741
Recall Date: Nov 25, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Corrective Action:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Additional Notes:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Mfg Campaign: 11528204
Recall Date: Jun 21, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Corrective Action:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Additional Notes:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Mfg Campaign: 11528204
Recall Date: Jun 21, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Corrective Action:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Additional Notes:
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Mfg Campaign: 11528204
Recall Date: Jun 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Corrective Action:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Additional Notes:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Mfg Campaign: 11520987
Recall Date: May 8, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Corrective Action:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Additional Notes:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Mfg Campaign: 11520987
Recall Date: May 8, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Corrective Action:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Additional Notes:
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Mfg Campaign: 11520987
Recall Date: May 8, 2023
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