Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When driving, my vehicle had a loss of power. The check engine light came on. My mechanic informed me that I needed a new engine. I had it towed to a Hyundai dealership. They also confirmed the engine needs to be replaced. According to the vin number my vehicle's engine is not one recalled, and yet the engine has failed. It is currently back at my original mechanic. I've been told a bolt came loose and cracked the valve cover. There was no oil it it when I got it to the mechanic and there were metal shavings in the oil filter. The last oil change was Nov 2023
Corrective Action:
When driving, my vehicle had a loss of power. The check engine light came on. My mechanic informed me that I needed a new engine. I had it towed to a Hyundai dealership. They also confirmed the engine needs to be replaced. According to the vin number my vehicle's engine is not one recalled, and yet the engine has failed. It is currently back at my original mechanic. I've been told a bolt came loose and cracked the valve cover. There was no oil it it when I got it to the mechanic and there were metal shavings in the oil filter. The last oil change was Nov 2023
Additional Notes:
When driving, my vehicle had a loss of power. The check engine light came on. My mechanic informed me that I needed a new engine. I had it towed to a Hyundai dealership. They also confirmed the engine needs to be replaced. According to the vin number my vehicle's engine is not one recalled, and yet the engine has failed. It is currently back at my original mechanic. I've been told a bolt came loose and cracked the valve cover. There was no oil it it when I got it to the mechanic and there were metal shavings in the oil filter. The last oil change was Nov 2023
Mfg Campaign: 11639621
Recall Date: Jan 30, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My santa fe stalled on me while I was driving had it brought to a garage. I was told that there was metal shavings in my oil and that the crank shaft was bad and I needed to get a new engine. I was told that there was a recall for this and I called the manufacturer and was told that it was not covered under the recall.
Corrective Action:
My santa fe stalled on me while I was driving had it brought to a garage. I was told that there was metal shavings in my oil and that the crank shaft was bad and I needed to get a new engine. I was told that there was a recall for this and I called the manufacturer and was told that it was not covered under the recall.
Additional Notes:
My santa fe stalled on me while I was driving had it brought to a garage. I was told that there was metal shavings in my oil and that the crank shaft was bad and I needed to get a new engine. I was told that there was a recall for this and I called the manufacturer and was told that it was not covered under the recall.
Mfg Campaign: 11639230
Recall Date: Jan 28, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine of my 2017 Hyundai Santa Fe failed at 126,000 miles. Upon a prior oil change maintenance, metal shavings were found in the filter and discarded oil. Couple days after the oil change, the car stalled on the road. The car was thawed to a Hyundai dealership. The dealership identified that there were loose metallic parts in the engine. They sent the result of there diagnostic to Hyundai Motors USA. Prior to this issues, engine light will come on and off.
Corrective Action:
The engine of my 2017 Hyundai Santa Fe failed at 126,000 miles. Upon a prior oil change maintenance, metal shavings were found in the filter and discarded oil. Couple days after the oil change, the car stalled on the road. The car was thawed to a Hyundai dealership. The dealership identified that there were loose metallic parts in the engine. They sent the result of there diagnostic to Hyundai Motors USA. Prior to this issues, engine light will come on and off.
Additional Notes:
The engine of my 2017 Hyundai Santa Fe failed at 126,000 miles. Upon a prior oil change maintenance, metal shavings were found in the filter and discarded oil. Couple days after the oil change, the car stalled on the road. The car was thawed to a Hyundai dealership. The dealership identified that there were loose metallic parts in the engine. They sent the result of there diagnostic to Hyundai Motors USA. Prior to this issues, engine light will come on and off.
Mfg Campaign: 11638945
Recall Date: Jan 27, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle has 84,000 miles and has regular maintenance done. On 1/20/24 my wife was driving the car when suddenly it started to make a terrible knocking sound, the oil light flashed for just a second and the check engine light came on. She was near an auto store and they checked the code, which said "replace engine block." I came with a trailer to tow it home and by then the check engine light is flashing when the car is turned on. I have done some research and calling to mechanics to find out that these vehicles have a major "oil consumption problem" that causes them to do this at relatively low miles and it has affected thousands of people. I also learned that as a second owner I am not within any warranty from Hyundai since I bought it 4 years ago, and I still owe $10k on the car. The estimated cost for a new engine is $10-12,000 and I can't afford to double what I owe on a car, especially when I have little faith in a new version of the same problematic engine. We are a family of 5 with small kids and jobs and are down to one vehicle. I don't understand why a recall hasn't been issued or why Hyundai isn't being held accountable for this. Thank you.
Corrective Action:
My vehicle has 84,000 miles and has regular maintenance done. On 1/20/24 my wife was driving the car when suddenly it started to make a terrible knocking sound, the oil light flashed for just a second and the check engine light came on. She was near an auto store and they checked the code, which said "replace engine block." I came with a trailer to tow it home and by then the check engine light is flashing when the car is turned on. I have done some research and calling to mechanics to find out that these vehicles have a major "oil consumption problem" that causes them to do this at relatively low miles and it has affected thousands of people. I also learned that as a second owner I am not within any warranty from Hyundai since I bought it 4 years ago, and I still owe $10k on the car. The estimated cost for a new engine is $10-12,000 and I can't afford to double what I owe on a car, especially when I have little faith in a new version of the same problematic engine. We are a family of 5 with small kids and jobs and are down to one vehicle. I don't understand why a recall hasn't been issued or why Hyundai isn't being held accountable for this. Thank you.
Additional Notes:
My vehicle has 84,000 miles and has regular maintenance done. On 1/20/24 my wife was driving the car when suddenly it started to make a terrible knocking sound, the oil light flashed for just a second and the check engine light came on. She was near an auto store and they checked the code, which said "replace engine block." I came with a trailer to tow it home and by then the check engine light is flashing when the car is turned on. I have done some research and calling to mechanics to find out that these vehicles have a major "oil consumption problem" that causes them to do this at relatively low miles and it has affected thousands of people. I also learned that as a second owner I am not within any warranty from Hyundai since I bought it 4 years ago, and I still owe $10k on the car. The estimated cost for a new engine is $10-12,000 and I can't afford to double what I owe on a car, especially when I have little faith in a new version of the same problematic engine. We are a family of 5 with small kids and jobs and are down to one vehicle. I don't understand why a recall hasn't been issued or why Hyundai isn't being held accountable for this. Thank you.
Mfg Campaign: 11638556
Recall Date: Jan 25, 2025
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The back passenger door will not open from outside or inside (driver side) which is safety issue that needs to be recalled immediately.
Corrective Action:
The back passenger door will not open from outside or inside (driver side) which is safety issue that needs to be recalled immediately.
Additional Notes:
The back passenger door will not open from outside or inside (driver side) which is safety issue that needs to be recalled immediately.
Mfg Campaign: 11638130
Recall Date: Jan 23, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2017 Santa Fe with 85k miles suddenly has engine failure. Come to find out this is a common problem in these vehicles specifically. Was stranded on the side of the freeway for over four hours. Told me there was practically nothing they could do for it. Never had an issue before and got regular oil changes before the 3k mile mark. Told me the engine threw a rod. Never had a problem like this with any other car, even ones much older (over 7 years over).
Corrective Action:
2017 Santa Fe with 85k miles suddenly has engine failure. Come to find out this is a common problem in these vehicles specifically. Was stranded on the side of the freeway for over four hours. Told me there was practically nothing they could do for it. Never had an issue before and got regular oil changes before the 3k mile mark. Told me the engine threw a rod. Never had a problem like this with any other car, even ones much older (over 7 years over).
Additional Notes:
2017 Santa Fe with 85k miles suddenly has engine failure. Come to find out this is a common problem in these vehicles specifically. Was stranded on the side of the freeway for over four hours. Told me there was practically nothing they could do for it. Never had an issue before and got regular oil changes before the 3k mile mark. Told me the engine threw a rod. Never had a problem like this with any other car, even ones much older (over 7 years over).
Mfg Campaign: 11637221
Recall Date: Jan 21, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636163
Recall Date: Jan 15, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636163
Recall Date: Jan 15, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636163
Recall Date: Jan 15, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at 60 MPH, the vehicle lost automotive power. No warning light illuminated. The contact was able to pull over to the side of the road and the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at 60 MPH, the vehicle lost automotive power. No warning light illuminated. The contact was able to pull over to the side of the road and the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at 60 MPH, the vehicle lost automotive power. No warning light illuminated. The contact was able to pull over to the side of the road and the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Mfg Campaign: 11635737
Recall Date: Jan 13, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I took my Hyundai Santa Fe sport to Central Valley Hyundai in Modesto, CA on 10/31/2024 to have a diagnosis done to the car since the car turned off on me while I was driving and after a week being at the dealership this was their response. Hello [XXX], sorry for the late reply! We are short handed today, and busy! Anyways, My technician had the chance to take a look at your vehicle. Your vehicle is going to need an engine due to it not passing the bearing clearance test. I submitted paperwork to Hyundai and I am currently waiting to hear back from them in regards to a decision. I will let you know as soon as I hear something. after another week went by this is what Hyundai had to say. I just checked, and they declined the coverage of your engine, this was their response: The vehicle is not eligible for extended warranty TXXI. Per the terms of the extended warranty, the campaign 953 software must have been installed on the vehicle prior to bearing malfunction. Our records indicate campaign 953 was not completed on this vehicle. For further clarification, the terms of the extended warranty and related settlement. Notice may be reviewed here. [XXX] . No goodwill assistance is being offered at this time I was never made aware of a recall that needed to be done to the engine. I never received a letter in the mail and also I spoke to Hyundai customer service and they said that I never received the notice due to being sent to the original owner which was a car rental business. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I took my Hyundai Santa Fe sport to Central Valley Hyundai in Modesto, CA on 10/31/2024 to have a diagnosis done to the car since the car turned off on me while I was driving and after a week being at the dealership this was their response. Hello [XXX], sorry for the late reply! We are short handed today, and busy! Anyways, My technician had the chance to take a look at your vehicle. Your vehicle is going to need an engine due to it not passing the bearing clearance test. I submitted paperwork to Hyundai and I am currently waiting to hear back from them in regards to a decision. I will let you know as soon as I hear something. after another week went by this is what Hyundai had to say. I just checked, and they declined the coverage of your engine, this was their response: The vehicle is not eligible for extended warranty TXXI. Per the terms of the extended warranty, the campaign 953 software must have been installed on the vehicle prior to bearing malfunction. Our records indicate campaign 953 was not completed on this vehicle. For further clarification, the terms of the extended warranty and related settlement. Notice may be reviewed here. [XXX] . No goodwill assistance is being offered at this time I was never made aware of a recall that needed to be done to the engine. I never received a letter in the mail and also I spoke to Hyundai customer service and they said that I never received the notice due to being sent to the original owner which was a car rental business. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I took my Hyundai Santa Fe sport to Central Valley Hyundai in Modesto, CA on 10/31/2024 to have a diagnosis done to the car since the car turned off on me while I was driving and after a week being at the dealership this was their response. Hello [XXX], sorry for the late reply! We are short handed today, and busy! Anyways, My technician had the chance to take a look at your vehicle. Your vehicle is going to need an engine due to it not passing the bearing clearance test. I submitted paperwork to Hyundai and I am currently waiting to hear back from them in regards to a decision. I will let you know as soon as I hear something. after another week went by this is what Hyundai had to say. I just checked, and they declined the coverage of your engine, this was their response: The vehicle is not eligible for extended warranty TXXI. Per the terms of the extended warranty, the campaign 953 software must have been installed on the vehicle prior to bearing malfunction. Our records indicate campaign 953 was not completed on this vehicle. For further clarification, the terms of the extended warranty and related settlement. Notice may be reviewed here. [XXX] . No goodwill assistance is being offered at this time I was never made aware of a recall that needed to be done to the engine. I never received a letter in the mail and also I spoke to Hyundai customer service and they said that I never received the notice due to being sent to the original owner which was a car rental business. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635387
Recall Date: Jan 11, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Major oil consumption Metal fragments in oil engine shaking
Corrective Action:
Major oil consumption Metal fragments in oil engine shaking
Additional Notes:
Major oil consumption Metal fragments in oil engine shaking
Mfg Campaign: 11635436
Recall Date: Jan 11, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving my 2017 Hyundai Santa Fe Sport, I heard a knocking sound coming from the engine. Shortly afterward, the vehicle began moving jerkingly forward, and the oil, engine, and battery warning lights illuminated on the dashboard. The vehicle then shut off completely in the middle of a busy street. I attempted to restart it, but while the engine made a starting sound, it immediately shut back down. The electrical system remained functional (lights and radio), but the vehicle would not restart. Due to the failure, I had to exit the vehicle and physically push it to the side of the road in cold, rainy conditions with reduced visibility, creating a risk of being struck by oncoming traffic. Strangers who assisted in moving the vehicle also placed themselves at risk. A certified mechanic has since confirmed that the engine has locked up and identified this as a known issue with Hyundai engines. Prior to this incident, the only warning sign was the oil light briefly flashing while driving on an uneven road surface. At the time, I was on my way to have an oil change within the manufacturer-recommended time frame and assumed the light indicated routine maintenance was needed.
Corrective Action:
While driving my 2017 Hyundai Santa Fe Sport, I heard a knocking sound coming from the engine. Shortly afterward, the vehicle began moving jerkingly forward, and the oil, engine, and battery warning lights illuminated on the dashboard. The vehicle then shut off completely in the middle of a busy street. I attempted to restart it, but while the engine made a starting sound, it immediately shut back down. The electrical system remained functional (lights and radio), but the vehicle would not restart. Due to the failure, I had to exit the vehicle and physically push it to the side of the road in cold, rainy conditions with reduced visibility, creating a risk of being struck by oncoming traffic. Strangers who assisted in moving the vehicle also placed themselves at risk. A certified mechanic has since confirmed that the engine has locked up and identified this as a known issue with Hyundai engines. Prior to this incident, the only warning sign was the oil light briefly flashing while driving on an uneven road surface. At the time, I was on my way to have an oil change within the manufacturer-recommended time frame and assumed the light indicated routine maintenance was needed.
Additional Notes:
While driving my 2017 Hyundai Santa Fe Sport, I heard a knocking sound coming from the engine. Shortly afterward, the vehicle began moving jerkingly forward, and the oil, engine, and battery warning lights illuminated on the dashboard. The vehicle then shut off completely in the middle of a busy street. I attempted to restart it, but while the engine made a starting sound, it immediately shut back down. The electrical system remained functional (lights and radio), but the vehicle would not restart. Due to the failure, I had to exit the vehicle and physically push it to the side of the road in cold, rainy conditions with reduced visibility, creating a risk of being struck by oncoming traffic. Strangers who assisted in moving the vehicle also placed themselves at risk. A certified mechanic has since confirmed that the engine has locked up and identified this as a known issue with Hyundai engines. Prior to this incident, the only warning sign was the oil light briefly flashing while driving on an uneven road surface. At the time, I was on my way to have an oil change within the manufacturer-recommended time frame and assumed the light indicated routine maintenance was needed.
Mfg Campaign: 11635201
Recall Date: Jan 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My wife and I bought a used 2017 Hyundai Santa Fe, and the car has performed admirably over the last 4 to 5 years. Within the last month, the car started having stuttering issues and we took the car to our local shop, where we asked for a quick check and an oil change. The local shop reported that we had a Crank Shaft Advance error code, and that the car did not have much oil in it. We have not seen major oil loss between oil changes before, which concerned me. Once the car was full on oil the error codes cleared and the car worked well over the next few weeks. Oil levels seemed good during that time, but my wife took the car out to New York and back, then a trip into Boston (around 600 miles overall). On the way back from Boston, the engine stalled and would not start. We sent the car to be checked at a local Pep Boys, they performed a borescope and believed that the engine needed replacement. I contacted Autofair Hyundai and had the car towed there to service under Hyundai TSB 24-EM-007H. [XXX] >> The dealership mentioned that the diagnostics would cost ~200 dollars and detailed a number of error codes (low fuel flow, crankshaft advance, etc.). They then quoted a $8,000 to make the repairs and then they could check to see if the car met any warranty requirements. I opened a ticket with Hyundai and the ticket was closed. I believe this falls under Docket No. [XXX] and should be covered under Hyundai Technical Service Bulletin (23-EM-007H) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife and I bought a used 2017 Hyundai Santa Fe, and the car has performed admirably over the last 4 to 5 years. Within the last month, the car started having stuttering issues and we took the car to our local shop, where we asked for a quick check and an oil change. The local shop reported that we had a Crank Shaft Advance error code, and that the car did not have much oil in it. We have not seen major oil loss between oil changes before, which concerned me. Once the car was full on oil the error codes cleared and the car worked well over the next few weeks. Oil levels seemed good during that time, but my wife took the car out to New York and back, then a trip into Boston (around 600 miles overall). On the way back from Boston, the engine stalled and would not start. We sent the car to be checked at a local Pep Boys, they performed a borescope and believed that the engine needed replacement. I contacted Autofair Hyundai and had the car towed there to service under Hyundai TSB 24-EM-007H. [XXX] >> The dealership mentioned that the diagnostics would cost ~200 dollars and detailed a number of error codes (low fuel flow, crankshaft advance, etc.). They then quoted a $8,000 to make the repairs and then they could check to see if the car met any warranty requirements. I opened a ticket with Hyundai and the ticket was closed. I believe this falls under Docket No. [XXX] and should be covered under Hyundai Technical Service Bulletin (23-EM-007H) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife and I bought a used 2017 Hyundai Santa Fe, and the car has performed admirably over the last 4 to 5 years. Within the last month, the car started having stuttering issues and we took the car to our local shop, where we asked for a quick check and an oil change. The local shop reported that we had a Crank Shaft Advance error code, and that the car did not have much oil in it. We have not seen major oil loss between oil changes before, which concerned me. Once the car was full on oil the error codes cleared and the car worked well over the next few weeks. Oil levels seemed good during that time, but my wife took the car out to New York and back, then a trip into Boston (around 600 miles overall). On the way back from Boston, the engine stalled and would not start. We sent the car to be checked at a local Pep Boys, they performed a borescope and believed that the engine needed replacement. I contacted Autofair Hyundai and had the car towed there to service under Hyundai TSB 24-EM-007H. [XXX] >> The dealership mentioned that the diagnostics would cost ~200 dollars and detailed a number of error codes (low fuel flow, crankshaft advance, etc.). They then quoted a $8,000 to make the repairs and then they could check to see if the car met any warranty requirements. I opened a ticket with Hyundai and the ticket was closed. I believe this falls under Docket No. [XXX] and should be covered under Hyundai Technical Service Bulletin (23-EM-007H) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634903
Recall Date: Jan 8, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2017 Hyundai Santa fe sport burns through 2qts of oil between oil changes (every 3000 miles). I check my oil once a week to make sure I have adequate oil to ensure my engine doesn't blow, Hyundai has open recalls on the 2017 models of my vehicle but my VIN number is not included...I have complained to Hyundai corporate and also the dealer and they state that I have to do an oil consumption test, at cost to me, to prove that their engine is defective...I first noticed this issue about 1 month after I purchased my vehicle, I was driving and my oil light flashed on for less than a second, I stopped at my sisters house and let my engine cool down and checked my oil and there was absolutely none... I refilled it and then began checking my oil weekly. I add at least 1/4-1/2 quart per week between oil changes. Every time I take my car in for an oil change they have to add an extra quart and make me aware that my vehicle is burning a significant amount of oil... This is my everyday car, I use it to get back and forth to work, I transport my children in this vehicle. There is a 953 Recall and also 218 but my VIN is not included.
Corrective Action:
My 2017 Hyundai Santa fe sport burns through 2qts of oil between oil changes (every 3000 miles). I check my oil once a week to make sure I have adequate oil to ensure my engine doesn't blow, Hyundai has open recalls on the 2017 models of my vehicle but my VIN number is not included...I have complained to Hyundai corporate and also the dealer and they state that I have to do an oil consumption test, at cost to me, to prove that their engine is defective...I first noticed this issue about 1 month after I purchased my vehicle, I was driving and my oil light flashed on for less than a second, I stopped at my sisters house and let my engine cool down and checked my oil and there was absolutely none... I refilled it and then began checking my oil weekly. I add at least 1/4-1/2 quart per week between oil changes. Every time I take my car in for an oil change they have to add an extra quart and make me aware that my vehicle is burning a significant amount of oil... This is my everyday car, I use it to get back and forth to work, I transport my children in this vehicle. There is a 953 Recall and also 218 but my VIN is not included.
Additional Notes:
My 2017 Hyundai Santa fe sport burns through 2qts of oil between oil changes (every 3000 miles). I check my oil once a week to make sure I have adequate oil to ensure my engine doesn't blow, Hyundai has open recalls on the 2017 models of my vehicle but my VIN number is not included...I have complained to Hyundai corporate and also the dealer and they state that I have to do an oil consumption test, at cost to me, to prove that their engine is defective...I first noticed this issue about 1 month after I purchased my vehicle, I was driving and my oil light flashed on for less than a second, I stopped at my sisters house and let my engine cool down and checked my oil and there was absolutely none... I refilled it and then began checking my oil weekly. I add at least 1/4-1/2 quart per week between oil changes. Every time I take my car in for an oil change they have to add an extra quart and make me aware that my vehicle is burning a significant amount of oil... This is my everyday car, I use it to get back and forth to work, I transport my children in this vehicle. There is a 953 Recall and also 218 but my VIN is not included.
Mfg Campaign: 11633645
Recall Date: Jan 2, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2017 Hyundai Santa fe sport burns through 2qts of oil between oil changes (every 3000 miles). I check my oil once a week to make sure I have adequate oil to ensure my engine doesn't blow, Hyundai has open recalls on the 2017 models of my vehicle but my VIN number is not included...I have complained to Hyundai corporate and also the dealer and they state that I have to do an oil consumption test, at cost to me, to prove that their engine is defective...I first noticed this issue about 1 month after I purchased my vehicle, I was driving and my oil light flashed on for less than a second, I stopped at my sisters house and let my engine cool down and checked my oil and there was absolutely none... I refilled it and then began checking my oil weekly. I add at least 1/4-1/2 quart per week between oil changes. Every time I take my car in for an oil change they have to add an extra quart and make me aware that my vehicle is burning a significant amount of oil... This is my everyday car, I use it to get back and forth to work, I transport my children in this vehicle. There is a 953 Recall and also 218 but my VIN is not included.
Corrective Action:
My 2017 Hyundai Santa fe sport burns through 2qts of oil between oil changes (every 3000 miles). I check my oil once a week to make sure I have adequate oil to ensure my engine doesn't blow, Hyundai has open recalls on the 2017 models of my vehicle but my VIN number is not included...I have complained to Hyundai corporate and also the dealer and they state that I have to do an oil consumption test, at cost to me, to prove that their engine is defective...I first noticed this issue about 1 month after I purchased my vehicle, I was driving and my oil light flashed on for less than a second, I stopped at my sisters house and let my engine cool down and checked my oil and there was absolutely none... I refilled it and then began checking my oil weekly. I add at least 1/4-1/2 quart per week between oil changes. Every time I take my car in for an oil change they have to add an extra quart and make me aware that my vehicle is burning a significant amount of oil... This is my everyday car, I use it to get back and forth to work, I transport my children in this vehicle. There is a 953 Recall and also 218 but my VIN is not included.
Additional Notes:
My 2017 Hyundai Santa fe sport burns through 2qts of oil between oil changes (every 3000 miles). I check my oil once a week to make sure I have adequate oil to ensure my engine doesn't blow, Hyundai has open recalls on the 2017 models of my vehicle but my VIN number is not included...I have complained to Hyundai corporate and also the dealer and they state that I have to do an oil consumption test, at cost to me, to prove that their engine is defective...I first noticed this issue about 1 month after I purchased my vehicle, I was driving and my oil light flashed on for less than a second, I stopped at my sisters house and let my engine cool down and checked my oil and there was absolutely none... I refilled it and then began checking my oil weekly. I add at least 1/4-1/2 quart per week between oil changes. Every time I take my car in for an oil change they have to add an extra quart and make me aware that my vehicle is burning a significant amount of oil... This is my everyday car, I use it to get back and forth to work, I transport my children in this vehicle. There is a 953 Recall and also 218 but my VIN is not included.
Mfg Campaign: 11633645
Recall Date: Jan 2, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Corrective Action:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Additional Notes:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Mfg Campaign: 11632995
Recall Date: Dec 29, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Corrective Action:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Additional Notes:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Mfg Campaign: 11632995
Recall Date: Dec 29, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Corrective Action:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Additional Notes:
The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.
Mfg Campaign: 11632995
Recall Date: Dec 29, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
T3G Campaign 2017 Hyundai Santa Fe Sport AWD, 116000 miles. Purchased from a dealer in VA [XXX]. Never would have purchased if engine issues had been disclosed. The letter re:T3G campaign went out to dealers/service managers from Hyundai (of which I have a copy) is dated for October 2019. We never received any information regarding a T3G campaign. We took my car to the dealership on 12/16/24. (Valdese, NC). In 5 hours, they said they ran diagnostics & found the P0302 Misfire code. Without running further tests, they adamantly claimed there was a dead cylinder & the only fix was to replace the engine. Note: Spark plugs were replaced 2 weeks before this visit on Dec 1, 2024. They refused to listen to my concerns about the T3G campaign. Said vehicle didn't have that issue. That they couldn't run the tests because the P1326 code wasn't present (but it was in Sept). They didn't do anything about the current open recalls. They said they didn't have time. Corporate confirmed that my vehicle has had the correct service campaigns completed to qualify for the T3G campaign. I have called corporate twice-No response. We are very upset over the lack of care and solutions. We gave consent for work & nothing was done. The service manager was practically shouting that this car would leave me stranded, it wasn’t safe to drive, & that the only option to fix was to replace the engine/get rid of it. I was basically told it wasn't worth fixing. Putting a new engine in would equal than the car is worth at trade in value. No one can give me a guarantee that a new engine (even brand new from the factory) would not have the same problem that is happening now. Make this right by immediately authorizing an engine replacement for my vehicle to include a loaner vehicle & tow charge cover. I am aware of the class action lawsuit from 2021. Hyundai refuses to issue a recall for this engine issue. Please see attached letter for more information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
T3G Campaign 2017 Hyundai Santa Fe Sport AWD, 116000 miles. Purchased from a dealer in VA [XXX]. Never would have purchased if engine issues had been disclosed. The letter re:T3G campaign went out to dealers/service managers from Hyundai (of which I have a copy) is dated for October 2019. We never received any information regarding a T3G campaign. We took my car to the dealership on 12/16/24. (Valdese, NC). In 5 hours, they said they ran diagnostics & found the P0302 Misfire code. Without running further tests, they adamantly claimed there was a dead cylinder & the only fix was to replace the engine. Note: Spark plugs were replaced 2 weeks before this visit on Dec 1, 2024. They refused to listen to my concerns about the T3G campaign. Said vehicle didn't have that issue. That they couldn't run the tests because the P1326 code wasn't present (but it was in Sept). They didn't do anything about the current open recalls. They said they didn't have time. Corporate confirmed that my vehicle has had the correct service campaigns completed to qualify for the T3G campaign. I have called corporate twice-No response. We are very upset over the lack of care and solutions. We gave consent for work & nothing was done. The service manager was practically shouting that this car would leave me stranded, it wasn’t safe to drive, & that the only option to fix was to replace the engine/get rid of it. I was basically told it wasn't worth fixing. Putting a new engine in would equal than the car is worth at trade in value. No one can give me a guarantee that a new engine (even brand new from the factory) would not have the same problem that is happening now. Make this right by immediately authorizing an engine replacement for my vehicle to include a loaner vehicle & tow charge cover. I am aware of the class action lawsuit from 2021. Hyundai refuses to issue a recall for this engine issue. Please see attached letter for more information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
T3G Campaign 2017 Hyundai Santa Fe Sport AWD, 116000 miles. Purchased from a dealer in VA [XXX]. Never would have purchased if engine issues had been disclosed. The letter re:T3G campaign went out to dealers/service managers from Hyundai (of which I have a copy) is dated for October 2019. We never received any information regarding a T3G campaign. We took my car to the dealership on 12/16/24. (Valdese, NC). In 5 hours, they said they ran diagnostics & found the P0302 Misfire code. Without running further tests, they adamantly claimed there was a dead cylinder & the only fix was to replace the engine. Note: Spark plugs were replaced 2 weeks before this visit on Dec 1, 2024. They refused to listen to my concerns about the T3G campaign. Said vehicle didn't have that issue. That they couldn't run the tests because the P1326 code wasn't present (but it was in Sept). They didn't do anything about the current open recalls. They said they didn't have time. Corporate confirmed that my vehicle has had the correct service campaigns completed to qualify for the T3G campaign. I have called corporate twice-No response. We are very upset over the lack of care and solutions. We gave consent for work & nothing was done. The service manager was practically shouting that this car would leave me stranded, it wasn’t safe to drive, & that the only option to fix was to replace the engine/get rid of it. I was basically told it wasn't worth fixing. Putting a new engine in would equal than the car is worth at trade in value. No one can give me a guarantee that a new engine (even brand new from the factory) would not have the same problem that is happening now. Make this right by immediately authorizing an engine replacement for my vehicle to include a loaner vehicle & tow charge cover. I am aware of the class action lawsuit from 2021. Hyundai refuses to issue a recall for this engine issue. Please see attached letter for more information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11632465
Recall Date: Dec 26, 2024
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