Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
T3G Campaign 2017 Hyundai Santa Fe Sport AWD, 116000 miles. Purchased from a dealer in VA [XXX]. Never would have purchased if engine issues had been disclosed. The letter re:T3G campaign went out to dealers/service managers from Hyundai (of which I have a copy) is dated for October 2019. We never received any information regarding a T3G campaign. We took my car to the dealership on 12/16/24. (Valdese, NC). In 5 hours, they said they ran diagnostics & found the P0302 Misfire code. Without running further tests, they adamantly claimed there was a dead cylinder & the only fix was to replace the engine. Note: Spark plugs were replaced 2 weeks before this visit on Dec 1, 2024. They refused to listen to my concerns about the T3G campaign. Said vehicle didn't have that issue. That they couldn't run the tests because the P1326 code wasn't present (but it was in Sept). They didn't do anything about the current open recalls. They said they didn't have time. Corporate confirmed that my vehicle has had the correct service campaigns completed to qualify for the T3G campaign. I have called corporate twice-No response. We are very upset over the lack of care and solutions. We gave consent for work & nothing was done. The service manager was practically shouting that this car would leave me stranded, it wasn’t safe to drive, & that the only option to fix was to replace the engine/get rid of it. I was basically told it wasn't worth fixing. Putting a new engine in would equal than the car is worth at trade in value. No one can give me a guarantee that a new engine (even brand new from the factory) would not have the same problem that is happening now. Make this right by immediately authorizing an engine replacement for my vehicle to include a loaner vehicle & tow charge cover. I am aware of the class action lawsuit from 2021. Hyundai refuses to issue a recall for this engine issue. Please see attached letter for more information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
T3G Campaign 2017 Hyundai Santa Fe Sport AWD, 116000 miles. Purchased from a dealer in VA [XXX]. Never would have purchased if engine issues had been disclosed. The letter re:T3G campaign went out to dealers/service managers from Hyundai (of which I have a copy) is dated for October 2019. We never received any information regarding a T3G campaign. We took my car to the dealership on 12/16/24. (Valdese, NC). In 5 hours, they said they ran diagnostics & found the P0302 Misfire code. Without running further tests, they adamantly claimed there was a dead cylinder & the only fix was to replace the engine. Note: Spark plugs were replaced 2 weeks before this visit on Dec 1, 2024. They refused to listen to my concerns about the T3G campaign. Said vehicle didn't have that issue. That they couldn't run the tests because the P1326 code wasn't present (but it was in Sept). They didn't do anything about the current open recalls. They said they didn't have time. Corporate confirmed that my vehicle has had the correct service campaigns completed to qualify for the T3G campaign. I have called corporate twice-No response. We are very upset over the lack of care and solutions. We gave consent for work & nothing was done. The service manager was practically shouting that this car would leave me stranded, it wasn’t safe to drive, & that the only option to fix was to replace the engine/get rid of it. I was basically told it wasn't worth fixing. Putting a new engine in would equal than the car is worth at trade in value. No one can give me a guarantee that a new engine (even brand new from the factory) would not have the same problem that is happening now. Make this right by immediately authorizing an engine replacement for my vehicle to include a loaner vehicle & tow charge cover. I am aware of the class action lawsuit from 2021. Hyundai refuses to issue a recall for this engine issue. Please see attached letter for more information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
T3G Campaign 2017 Hyundai Santa Fe Sport AWD, 116000 miles. Purchased from a dealer in VA [XXX]. Never would have purchased if engine issues had been disclosed. The letter re:T3G campaign went out to dealers/service managers from Hyundai (of which I have a copy) is dated for October 2019. We never received any information regarding a T3G campaign. We took my car to the dealership on 12/16/24. (Valdese, NC). In 5 hours, they said they ran diagnostics & found the P0302 Misfire code. Without running further tests, they adamantly claimed there was a dead cylinder & the only fix was to replace the engine. Note: Spark plugs were replaced 2 weeks before this visit on Dec 1, 2024. They refused to listen to my concerns about the T3G campaign. Said vehicle didn't have that issue. That they couldn't run the tests because the P1326 code wasn't present (but it was in Sept). They didn't do anything about the current open recalls. They said they didn't have time. Corporate confirmed that my vehicle has had the correct service campaigns completed to qualify for the T3G campaign. I have called corporate twice-No response. We are very upset over the lack of care and solutions. We gave consent for work & nothing was done. The service manager was practically shouting that this car would leave me stranded, it wasn’t safe to drive, & that the only option to fix was to replace the engine/get rid of it. I was basically told it wasn't worth fixing. Putting a new engine in would equal than the car is worth at trade in value. No one can give me a guarantee that a new engine (even brand new from the factory) would not have the same problem that is happening now. Make this right by immediately authorizing an engine replacement for my vehicle to include a loaner vehicle & tow charge cover. I am aware of the class action lawsuit from 2021. Hyundai refuses to issue a recall for this engine issue. Please see attached letter for more information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11632465
Recall Date: Dec 26, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Corrective Action:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Additional Notes:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Mfg Campaign: 11632030
Recall Date: Dec 22, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Corrective Action:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Additional Notes:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Mfg Campaign: 11632030
Recall Date: Dec 22, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Corrective Action:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Additional Notes:
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
Mfg Campaign: 11632030
Recall Date: Dec 22, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Problems with oil consumption/oil burning. Engine noise - mechanic said the timing chain socket is coming apart. Hyundai has had multiple issues with vehicles that have GDI LAMBDA II engine. In 2019, they recalled several makes with Lambda engine however my vehicle wasn’t one of them. Mechanic said it would cost $6200 to repair. Just to diagnose the issue was $440.
Corrective Action:
Problems with oil consumption/oil burning. Engine noise - mechanic said the timing chain socket is coming apart. Hyundai has had multiple issues with vehicles that have GDI LAMBDA II engine. In 2019, they recalled several makes with Lambda engine however my vehicle wasn’t one of them. Mechanic said it would cost $6200 to repair. Just to diagnose the issue was $440.
Additional Notes:
Problems with oil consumption/oil burning. Engine noise - mechanic said the timing chain socket is coming apart. Hyundai has had multiple issues with vehicles that have GDI LAMBDA II engine. In 2019, they recalled several makes with Lambda engine however my vehicle wasn’t one of them. Mechanic said it would cost $6200 to repair. Just to diagnose the issue was $440.
Mfg Campaign: 11631808
Recall Date: Dec 20, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.
Corrective Action:
Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.
Additional Notes:
Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.
Mfg Campaign: 11630860
Recall Date: Dec 16, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.
Corrective Action:
Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.
Additional Notes:
Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.
Mfg Campaign: 11630860
Recall Date: Dec 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine on my car was consuming oil at a rapid rate. The dealer service department gave me the run around for many month. Stating they could never duplicate the issue. when clearly the whitish blue smoke pouring out of tailpipe and horrible combustion fumes inside cabin of car. At some point bluish smoke turned to black smoke and that when the $800 combustion test was suggested. Which they say will tell me if the engine is bad. how do they not know the signs of a bad engine. my car sat in service department for 2 months for them to say it's not covered under warranty. I tried everything to hold the manufacture responsible and they was unwilling to budge and help. The car has the extended warranty and my car was under the mileage and years. My car been sitting in my driveway since May 2024 needing a engine replacement. The fumes in cabin of vehicle was unbearable which cause me to have to drive with window down. Vehicle never show any warning lights when engine oil was low or empty. another incident was with the radio not turning off even after the battery went died. The radio continue to work and connect to phone when battery was died. After charging battery radio would again kill battery and not shut off. The only way it would shut off is to disconnect radio. How dealer explained the issue was that of a modem. That the car probably need to be reset when radio was disconnected it worked. But after that it happen 3 more times. these cars need to be recalled and all customer should get there money back. To own a 2005 Santa Fe with over 216,000 miles with no oil burning / leaking or smoke out tailpipe say a lot on the manufacturing of this vehicle. I have no mechanical issues with this car and that was the reason i wanted to upgrade to 2017. Now I wish I had never brought the 2017. Beware before buying this brand because they are no good.
Corrective Action:
The engine on my car was consuming oil at a rapid rate. The dealer service department gave me the run around for many month. Stating they could never duplicate the issue. when clearly the whitish blue smoke pouring out of tailpipe and horrible combustion fumes inside cabin of car. At some point bluish smoke turned to black smoke and that when the $800 combustion test was suggested. Which they say will tell me if the engine is bad. how do they not know the signs of a bad engine. my car sat in service department for 2 months for them to say it's not covered under warranty. I tried everything to hold the manufacture responsible and they was unwilling to budge and help. The car has the extended warranty and my car was under the mileage and years. My car been sitting in my driveway since May 2024 needing a engine replacement. The fumes in cabin of vehicle was unbearable which cause me to have to drive with window down. Vehicle never show any warning lights when engine oil was low or empty. another incident was with the radio not turning off even after the battery went died. The radio continue to work and connect to phone when battery was died. After charging battery radio would again kill battery and not shut off. The only way it would shut off is to disconnect radio. How dealer explained the issue was that of a modem. That the car probably need to be reset when radio was disconnected it worked. But after that it happen 3 more times. these cars need to be recalled and all customer should get there money back. To own a 2005 Santa Fe with over 216,000 miles with no oil burning / leaking or smoke out tailpipe say a lot on the manufacturing of this vehicle. I have no mechanical issues with this car and that was the reason i wanted to upgrade to 2017. Now I wish I had never brought the 2017. Beware before buying this brand because they are no good.
Additional Notes:
The engine on my car was consuming oil at a rapid rate. The dealer service department gave me the run around for many month. Stating they could never duplicate the issue. when clearly the whitish blue smoke pouring out of tailpipe and horrible combustion fumes inside cabin of car. At some point bluish smoke turned to black smoke and that when the $800 combustion test was suggested. Which they say will tell me if the engine is bad. how do they not know the signs of a bad engine. my car sat in service department for 2 months for them to say it's not covered under warranty. I tried everything to hold the manufacture responsible and they was unwilling to budge and help. The car has the extended warranty and my car was under the mileage and years. My car been sitting in my driveway since May 2024 needing a engine replacement. The fumes in cabin of vehicle was unbearable which cause me to have to drive with window down. Vehicle never show any warning lights when engine oil was low or empty. another incident was with the radio not turning off even after the battery went died. The radio continue to work and connect to phone when battery was died. After charging battery radio would again kill battery and not shut off. The only way it would shut off is to disconnect radio. How dealer explained the issue was that of a modem. That the car probably need to be reset when radio was disconnected it worked. But after that it happen 3 more times. these cars need to be recalled and all customer should get there money back. To own a 2005 Santa Fe with over 216,000 miles with no oil burning / leaking or smoke out tailpipe say a lot on the manufacturing of this vehicle. I have no mechanical issues with this car and that was the reason i wanted to upgrade to 2017. Now I wish I had never brought the 2017. Beware before buying this brand because they are no good.
Mfg Campaign: 11630016
Recall Date: Dec 11, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine on my car was consuming oil at a rapid rate. The dealer service department gave me the run around for many month. Stating they could never duplicate the issue. when clearly the whitish blue smoke pouring out of tailpipe and horrible combustion fumes inside cabin of car. At some point bluish smoke turned to black smoke and that when the $800 combustion test was suggested. Which they say will tell me if the engine is bad. how do they not know the signs of a bad engine. my car sat in service department for 2 months for them to say it's not covered under warranty. I tried everything to hold the manufacture responsible and they was unwilling to budge and help. The car has the extended warranty and my car was under the mileage and years. My car been sitting in my driveway since May 2024 needing a engine replacement. The fumes in cabin of vehicle was unbearable which cause me to have to drive with window down. Vehicle never show any warning lights when engine oil was low or empty. another incident was with the radio not turning off even after the battery went died. The radio continue to work and connect to phone when battery was died. After charging battery radio would again kill battery and not shut off. The only way it would shut off is to disconnect radio. How dealer explained the issue was that of a modem. That the car probably need to be reset when radio was disconnected it worked. But after that it happen 3 more times. these cars need to be recalled and all customer should get there money back. To own a 2005 Santa Fe with over 216,000 miles with no oil burning / leaking or smoke out tailpipe say a lot on the manufacturing of this vehicle. I have no mechanical issues with this car and that was the reason i wanted to upgrade to 2017. Now I wish I had never brought the 2017. Beware before buying this brand because they are no good.
Corrective Action:
The engine on my car was consuming oil at a rapid rate. The dealer service department gave me the run around for many month. Stating they could never duplicate the issue. when clearly the whitish blue smoke pouring out of tailpipe and horrible combustion fumes inside cabin of car. At some point bluish smoke turned to black smoke and that when the $800 combustion test was suggested. Which they say will tell me if the engine is bad. how do they not know the signs of a bad engine. my car sat in service department for 2 months for them to say it's not covered under warranty. I tried everything to hold the manufacture responsible and they was unwilling to budge and help. The car has the extended warranty and my car was under the mileage and years. My car been sitting in my driveway since May 2024 needing a engine replacement. The fumes in cabin of vehicle was unbearable which cause me to have to drive with window down. Vehicle never show any warning lights when engine oil was low or empty. another incident was with the radio not turning off even after the battery went died. The radio continue to work and connect to phone when battery was died. After charging battery radio would again kill battery and not shut off. The only way it would shut off is to disconnect radio. How dealer explained the issue was that of a modem. That the car probably need to be reset when radio was disconnected it worked. But after that it happen 3 more times. these cars need to be recalled and all customer should get there money back. To own a 2005 Santa Fe with over 216,000 miles with no oil burning / leaking or smoke out tailpipe say a lot on the manufacturing of this vehicle. I have no mechanical issues with this car and that was the reason i wanted to upgrade to 2017. Now I wish I had never brought the 2017. Beware before buying this brand because they are no good.
Additional Notes:
The engine on my car was consuming oil at a rapid rate. The dealer service department gave me the run around for many month. Stating they could never duplicate the issue. when clearly the whitish blue smoke pouring out of tailpipe and horrible combustion fumes inside cabin of car. At some point bluish smoke turned to black smoke and that when the $800 combustion test was suggested. Which they say will tell me if the engine is bad. how do they not know the signs of a bad engine. my car sat in service department for 2 months for them to say it's not covered under warranty. I tried everything to hold the manufacture responsible and they was unwilling to budge and help. The car has the extended warranty and my car was under the mileage and years. My car been sitting in my driveway since May 2024 needing a engine replacement. The fumes in cabin of vehicle was unbearable which cause me to have to drive with window down. Vehicle never show any warning lights when engine oil was low or empty. another incident was with the radio not turning off even after the battery went died. The radio continue to work and connect to phone when battery was died. After charging battery radio would again kill battery and not shut off. The only way it would shut off is to disconnect radio. How dealer explained the issue was that of a modem. That the car probably need to be reset when radio was disconnected it worked. But after that it happen 3 more times. these cars need to be recalled and all customer should get there money back. To own a 2005 Santa Fe with over 216,000 miles with no oil burning / leaking or smoke out tailpipe say a lot on the manufacturing of this vehicle. I have no mechanical issues with this car and that was the reason i wanted to upgrade to 2017. Now I wish I had never brought the 2017. Beware before buying this brand because they are no good.
Mfg Campaign: 11630016
Recall Date: Dec 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Over the past year, the engine light continues to come on. The first time this happened, there was no oil in the reservoir even though it had recently had an oil change. They did another oil change and sent us on our way. The next time.[XXX], the check engine light came there was a loud clanking sound and low oil again. This was the code the dealership said it was: Code P0021 [XXX] . He suggested a tune-up at this time. He says the engine light should stay off. We just need to continue to check the oil. [XXX]. Check engine light came on again as my son was driving. He lost pressure is the gas pedal. When he pushed it, the vehicle would not accelerate. We has it towed to the same dealership On 10/2/24, they were finally able to tell us what Hyundai felt was wrong: Timing components will need to be replaced- the timing tensioner or chain has failed $4363.20. We pushed back because our personal mechanic said the following: We were told by our mechanic and some of the research that we did that the breaking of the timing chain is connected to the loss of oil pressure that has been happening because of the default in the engine which is part of the recall for that vehicle. What can they tell us about that? Those timing chains are supposed to last a long time and not go out at 130,000 miles or whatever the odometer reading is now. Can this be considered in the recall information for replacing the engine? It does not seem that they're really working with us or helping us on this. Our contact person went back to his shop foreman who went back to Hyundai to ask about this. He then said his shop foreman said it doesn't seem to be directly related to that warranty extension TXX8 - but we will submit all information to Hyundai prior approval and see what they say. It then took him until October 14 to say the following: Hyundai is asking my master technician to remove the valve valve cover and inspect timing parts closer. We took it to another INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
Corrective Action:
Over the past year, the engine light continues to come on. The first time this happened, there was no oil in the reservoir even though it had recently had an oil change. They did another oil change and sent us on our way. The next time.[XXX], the check engine light came there was a loud clanking sound and low oil again. This was the code the dealership said it was: Code P0021 [XXX] . He suggested a tune-up at this time. He says the engine light should stay off. We just need to continue to check the oil. [XXX]. Check engine light came on again as my son was driving. He lost pressure is the gas pedal. When he pushed it, the vehicle would not accelerate. We has it towed to the same dealership On 10/2/24, they were finally able to tell us what Hyundai felt was wrong: Timing components will need to be replaced- the timing tensioner or chain has failed $4363.20. We pushed back because our personal mechanic said the following: We were told by our mechanic and some of the research that we did that the breaking of the timing chain is connected to the loss of oil pressure that has been happening because of the default in the engine which is part of the recall for that vehicle. What can they tell us about that? Those timing chains are supposed to last a long time and not go out at 130,000 miles or whatever the odometer reading is now. Can this be considered in the recall information for replacing the engine? It does not seem that they're really working with us or helping us on this. Our contact person went back to his shop foreman who went back to Hyundai to ask about this. He then said his shop foreman said it doesn't seem to be directly related to that warranty extension TXX8 - but we will submit all information to Hyundai prior approval and see what they say. It then took him until October 14 to say the following: Hyundai is asking my master technician to remove the valve valve cover and inspect timing parts closer. We took it to another INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
Additional Notes:
Over the past year, the engine light continues to come on. The first time this happened, there was no oil in the reservoir even though it had recently had an oil change. They did another oil change and sent us on our way. The next time.[XXX], the check engine light came there was a loud clanking sound and low oil again. This was the code the dealership said it was: Code P0021 [XXX] . He suggested a tune-up at this time. He says the engine light should stay off. We just need to continue to check the oil. [XXX]. Check engine light came on again as my son was driving. He lost pressure is the gas pedal. When he pushed it, the vehicle would not accelerate. We has it towed to the same dealership On 10/2/24, they were finally able to tell us what Hyundai felt was wrong: Timing components will need to be replaced- the timing tensioner or chain has failed $4363.20. We pushed back because our personal mechanic said the following: We were told by our mechanic and some of the research that we did that the breaking of the timing chain is connected to the loss of oil pressure that has been happening because of the default in the engine which is part of the recall for that vehicle. What can they tell us about that? Those timing chains are supposed to last a long time and not go out at 130,000 miles or whatever the odometer reading is now. Can this be considered in the recall information for replacing the engine? It does not seem that they're really working with us or helping us on this. Our contact person went back to his shop foreman who went back to Hyundai to ask about this. He then said his shop foreman said it doesn't seem to be directly related to that warranty extension TXX8 - but we will submit all information to Hyundai prior approval and see what they say. It then took him until October 14 to say the following: Hyundai is asking my master technician to remove the valve valve cover and inspect timing parts closer. We took it to another INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
Mfg Campaign: 11630004
Recall Date: Dec 10, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
[XXX] this engine was replaced under the Hundai Theta Engine Settlement at 91,654 miles. I am the original owner. This problem first started when oil light was on and my regular mechanic sent me to Hyundai because engine required excessive amts of oil. Oil usage test conducted, engine replaced under the NATIONAL RECALL. I have maintained car with regular service before and since that time. 10-14/2024 Good Year Center did my routine oil change at 190,027 on this replacement engine. At time of service, this second engine had 91,463 miles since being replaced in 2022. I did service in readiness for upcoming Thanksgiving vaca. 11/29/29. on [XXX] [XXX] at Greenville, Ala...check engine light began flashing... car was vibrating, shaking, making noise...oil light also went on, I began losing power . I pulled off hwy at [XXX} exit..still making noise, slowing down.. got to bottom of ramp was able to coast into parking lot of station/rest. 189 miles from home. Checked oil...none on dipstick, still vibrating and making noise. man from station came to help and told me to shut it off. he checked oil, looked under car. nothing running out, filter on tight. He worked at restaurant was also a mechanic... Got his meter and read the codes...saying that spark plugs 3 &4 were bad. Spark plugs changed 1/18/24 at Good year service center. He put in 4 qts of oil. tried to start car, oil light and check engine light still flashing. When he removed 3 and 4 plug tips were burnt and singed black. replaced plugs, started car... both check in light (now steady on) and oil light still on. still idling very rough and vibrating with noise. checked spark plugs again.. when he removed plug, it was coated in oil. Car towed 189 miles. dealer said burnt valve, not related to oil all over engine. Engine cost at 7000-9000. Not warranty issue per dealer. reported to corporate, still no response INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Corrective Action:
[XXX] this engine was replaced under the Hundai Theta Engine Settlement at 91,654 miles. I am the original owner. This problem first started when oil light was on and my regular mechanic sent me to Hyundai because engine required excessive amts of oil. Oil usage test conducted, engine replaced under the NATIONAL RECALL. I have maintained car with regular service before and since that time. 10-14/2024 Good Year Center did my routine oil change at 190,027 on this replacement engine. At time of service, this second engine had 91,463 miles since being replaced in 2022. I did service in readiness for upcoming Thanksgiving vaca. 11/29/29. on [XXX] [XXX] at Greenville, Ala...check engine light began flashing... car was vibrating, shaking, making noise...oil light also went on, I began losing power . I pulled off hwy at [XXX} exit..still making noise, slowing down.. got to bottom of ramp was able to coast into parking lot of station/rest. 189 miles from home. Checked oil...none on dipstick, still vibrating and making noise. man from station came to help and told me to shut it off. he checked oil, looked under car. nothing running out, filter on tight. He worked at restaurant was also a mechanic... Got his meter and read the codes...saying that spark plugs 3 &4 were bad. Spark plugs changed 1/18/24 at Good year service center. He put in 4 qts of oil. tried to start car, oil light and check engine light still flashing. When he removed 3 and 4 plug tips were burnt and singed black. replaced plugs, started car... both check in light (now steady on) and oil light still on. still idling very rough and vibrating with noise. checked spark plugs again.. when he removed plug, it was coated in oil. Car towed 189 miles. dealer said burnt valve, not related to oil all over engine. Engine cost at 7000-9000. Not warranty issue per dealer. reported to corporate, still no response INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Additional Notes:
[XXX] this engine was replaced under the Hundai Theta Engine Settlement at 91,654 miles. I am the original owner. This problem first started when oil light was on and my regular mechanic sent me to Hyundai because engine required excessive amts of oil. Oil usage test conducted, engine replaced under the NATIONAL RECALL. I have maintained car with regular service before and since that time. 10-14/2024 Good Year Center did my routine oil change at 190,027 on this replacement engine. At time of service, this second engine had 91,463 miles since being replaced in 2022. I did service in readiness for upcoming Thanksgiving vaca. 11/29/29. on [XXX] [XXX] at Greenville, Ala...check engine light began flashing... car was vibrating, shaking, making noise...oil light also went on, I began losing power . I pulled off hwy at [XXX} exit..still making noise, slowing down.. got to bottom of ramp was able to coast into parking lot of station/rest. 189 miles from home. Checked oil...none on dipstick, still vibrating and making noise. man from station came to help and told me to shut it off. he checked oil, looked under car. nothing running out, filter on tight. He worked at restaurant was also a mechanic... Got his meter and read the codes...saying that spark plugs 3 &4 were bad. Spark plugs changed 1/18/24 at Good year service center. He put in 4 qts of oil. tried to start car, oil light and check engine light still flashing. When he removed 3 and 4 plug tips were burnt and singed black. replaced plugs, started car... both check in light (now steady on) and oil light still on. still idling very rough and vibrating with noise. checked spark plugs again.. when he removed plug, it was coated in oil. Car towed 189 miles. dealer said burnt valve, not related to oil all over engine. Engine cost at 7000-9000. Not warranty issue per dealer. reported to corporate, still no response INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Mfg Campaign: 11629713
Recall Date: Dec 9, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera and it is available for inspection. I had the car in the dealership for 2 recalls July 3. When I picked up the car backup camera was blank. Dealership states it was a coincidence and nothing they did. Immediately took the car back for repair. I was told they don't know what's wrong., they checked the wiring all good, replaced the camera and it still didn't work. I've been in contact for weeks with Hyundia they don't have any answers yet.
Corrective Action:
Backup camera and it is available for inspection. I had the car in the dealership for 2 recalls July 3. When I picked up the car backup camera was blank. Dealership states it was a coincidence and nothing they did. Immediately took the car back for repair. I was told they don't know what's wrong., they checked the wiring all good, replaced the camera and it still didn't work. I've been in contact for weeks with Hyundia they don't have any answers yet.
Additional Notes:
Backup camera and it is available for inspection. I had the car in the dealership for 2 recalls July 3. When I picked up the car backup camera was blank. Dealership states it was a coincidence and nothing they did. Immediately took the car back for repair. I was told they don't know what's wrong., they checked the wiring all good, replaced the camera and it still didn't work. I've been in contact for weeks with Hyundia they don't have any answers yet.
Mfg Campaign: 11629059
Recall Date: Dec 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Corrective Action:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Additional Notes:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Mfg Campaign: 11628124
Recall Date: Dec 1, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Corrective Action:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Additional Notes:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Mfg Campaign: 11628124
Recall Date: Dec 1, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Corrective Action:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Additional Notes:
My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.
Mfg Campaign: 11628124
Recall Date: Dec 1, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Corrective Action:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Additional Notes:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Mfg Campaign: 11627525
Recall Date: Nov 26, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Corrective Action:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Additional Notes:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Mfg Campaign: 11627525
Recall Date: Nov 26, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Corrective Action:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Additional Notes:
The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.
Mfg Campaign: 11627525
Recall Date: Nov 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they are not very helpfull. Also they did the oil combustion test which i was charged. Later i was advised to do. ("Good morning, Just got off the phone with you sir warranty won't cover it due to the vehicle being out of manufacture warranty and mileage. My technician recommended starting with combustion chamber cleaning which would be around 1200 before taxes and shop supplies. Combustion chamber cleaning is the process of removing carbon buildup from the combustion chamber and intake valves of a fuel-injection engine. to see if that fixes the problem that you are having with the car burning oil. If that step doesn't work we we would submit a warranty pa again, to see if they would cover a new engine." Please advise what should be my next step, as per my mechanic the only solultion right now i have is keep adding oil carefully.
Corrective Action:
I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they are not very helpfull. Also they did the oil combustion test which i was charged. Later i was advised to do. ("Good morning, Just got off the phone with you sir warranty won't cover it due to the vehicle being out of manufacture warranty and mileage. My technician recommended starting with combustion chamber cleaning which would be around 1200 before taxes and shop supplies. Combustion chamber cleaning is the process of removing carbon buildup from the combustion chamber and intake valves of a fuel-injection engine. to see if that fixes the problem that you are having with the car burning oil. If that step doesn't work we we would submit a warranty pa again, to see if they would cover a new engine." Please advise what should be my next step, as per my mechanic the only solultion right now i have is keep adding oil carefully.
Additional Notes:
I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they are not very helpfull. Also they did the oil combustion test which i was charged. Later i was advised to do. ("Good morning, Just got off the phone with you sir warranty won't cover it due to the vehicle being out of manufacture warranty and mileage. My technician recommended starting with combustion chamber cleaning which would be around 1200 before taxes and shop supplies. Combustion chamber cleaning is the process of removing carbon buildup from the combustion chamber and intake valves of a fuel-injection engine. to see if that fixes the problem that you are having with the car burning oil. If that step doesn't work we we would submit a warranty pa again, to see if they would cover a new engine." Please advise what should be my next step, as per my mechanic the only solultion right now i have is keep adding oil carefully.
Mfg Campaign: 11627161
Recall Date: Nov 25, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they are not very helpfull. Also they did the oil combustion test which i was charged. Later i was advised to do. ("Good morning, Just got off the phone with you sir warranty won't cover it due to the vehicle being out of manufacture warranty and mileage. My technician recommended starting with combustion chamber cleaning which would be around 1200 before taxes and shop supplies. Combustion chamber cleaning is the process of removing carbon buildup from the combustion chamber and intake valves of a fuel-injection engine. to see if that fixes the problem that you are having with the car burning oil. If that step doesn't work we we would submit a warranty pa again, to see if they would cover a new engine." Please advise what should be my next step, as per my mechanic the only solultion right now i have is keep adding oil carefully.
Corrective Action:
I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they are not very helpfull. Also they did the oil combustion test which i was charged. Later i was advised to do. ("Good morning, Just got off the phone with you sir warranty won't cover it due to the vehicle being out of manufacture warranty and mileage. My technician recommended starting with combustion chamber cleaning which would be around 1200 before taxes and shop supplies. Combustion chamber cleaning is the process of removing carbon buildup from the combustion chamber and intake valves of a fuel-injection engine. to see if that fixes the problem that you are having with the car burning oil. If that step doesn't work we we would submit a warranty pa again, to see if they would cover a new engine." Please advise what should be my next step, as per my mechanic the only solultion right now i have is keep adding oil carefully.
Additional Notes:
I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they are not very helpfull. Also they did the oil combustion test which i was charged. Later i was advised to do. ("Good morning, Just got off the phone with you sir warranty won't cover it due to the vehicle being out of manufacture warranty and mileage. My technician recommended starting with combustion chamber cleaning which would be around 1200 before taxes and shop supplies. Combustion chamber cleaning is the process of removing carbon buildup from the combustion chamber and intake valves of a fuel-injection engine. to see if that fixes the problem that you are having with the car burning oil. If that step doesn't work we we would submit a warranty pa again, to see if they would cover a new engine." Please advise what should be my next step, as per my mechanic the only solultion right now i have is keep adding oil carefully.
Mfg Campaign: 11627161
Recall Date: Nov 25, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury