Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2017 Hyundai Santa Fe and suddenly I heard the knock sound from the engine and when I pulled over, I saw the oil came down from the engine. I towed my vehicle to Hyundai dealership and they diagnosed the issue is vertical square and potential rod bearing failure. My vehicle has only 91k miles. I want to find out if there is any recall on this issue that happened to my car. Please let me know.
Corrective Action:
I was driving my 2017 Hyundai Santa Fe and suddenly I heard the knock sound from the engine and when I pulled over, I saw the oil came down from the engine. I towed my vehicle to Hyundai dealership and they diagnosed the issue is vertical square and potential rod bearing failure. My vehicle has only 91k miles. I want to find out if there is any recall on this issue that happened to my car. Please let me know.
Additional Notes:
I was driving my 2017 Hyundai Santa Fe and suddenly I heard the knock sound from the engine and when I pulled over, I saw the oil came down from the engine. I towed my vehicle to Hyundai dealership and they diagnosed the issue is vertical square and potential rod bearing failure. My vehicle has only 91k miles. I want to find out if there is any recall on this issue that happened to my car. Please let me know.
Mfg Campaign: 11627127
Recall Date: Nov 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption greater that 1 quart per 1000 miles.
Corrective Action:
Excessive oil consumption greater that 1 quart per 1000 miles.
Additional Notes:
Excessive oil consumption greater that 1 quart per 1000 miles.
Mfg Campaign: 11626601
Recall Date: Nov 21, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After a perfect dealership maintenance history and being babied since bought new, the 3.3L V6 engine in our 2017 Hyundai Santa Fe seized at 101,800 miles without any warning other than a slight knock on startup the day this occurred. The engine seized while being driven on a side road without any warning lights, causing loss of steering and braking power. Hyundai has extended the warranty on the 4 cyl engines for this model year vehicle, but based on online forums there is clearly a manufacturing defect with the V6 engines as well. We were forced to pay ($1,541) for 20% of the cost to repair the engine with rebuilt components after Hyundai kept the car for nearly four months. I feel this payment should be reimbursed given the warranty on the V6 engines also needs to be extended.
Corrective Action:
After a perfect dealership maintenance history and being babied since bought new, the 3.3L V6 engine in our 2017 Hyundai Santa Fe seized at 101,800 miles without any warning other than a slight knock on startup the day this occurred. The engine seized while being driven on a side road without any warning lights, causing loss of steering and braking power. Hyundai has extended the warranty on the 4 cyl engines for this model year vehicle, but based on online forums there is clearly a manufacturing defect with the V6 engines as well. We were forced to pay ($1,541) for 20% of the cost to repair the engine with rebuilt components after Hyundai kept the car for nearly four months. I feel this payment should be reimbursed given the warranty on the V6 engines also needs to be extended.
Additional Notes:
After a perfect dealership maintenance history and being babied since bought new, the 3.3L V6 engine in our 2017 Hyundai Santa Fe seized at 101,800 miles without any warning other than a slight knock on startup the day this occurred. The engine seized while being driven on a side road without any warning lights, causing loss of steering and braking power. Hyundai has extended the warranty on the 4 cyl engines for this model year vehicle, but based on online forums there is clearly a manufacturing defect with the V6 engines as well. We were forced to pay ($1,541) for 20% of the cost to repair the engine with rebuilt components after Hyundai kept the car for nearly four months. I feel this payment should be reimbursed given the warranty on the V6 engines also needs to be extended.
Mfg Campaign: 11625743
Recall Date: Nov 17, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving down the road at around 50 mph with no one in front of us, we heard a loud bang above us, and our Panoramic Sunroof exploded. I continued driving to reach a safe area to pull off and look at the damage, and saw glass flying away behind me into oncoming traffic. When surveying the vehicle, there was a large whole in the middle of the panoramic sunroof. It seems to have simply exploded, as there were no cars in front of us and nothing could have hit the vehicle at the time. We were able to pull off safely and cover the hole with cardboard and duct tape to get home safely. However this is a huge safety risk. Had we been on the interstate, we would have had to drive for miles with a blown out sunroof creating unsafe conditions for ourselves and other drivers. Hyundai (so far) will not warranty this as part of their extended warranty even though there are numerous class action lawsuits against them for this part being defective. I believe that Hyundai should be held responsible for exploding panoramic sunroofs. This is not the first incident they have had as it seems to be a regular occurrence.
Corrective Action:
While driving down the road at around 50 mph with no one in front of us, we heard a loud bang above us, and our Panoramic Sunroof exploded. I continued driving to reach a safe area to pull off and look at the damage, and saw glass flying away behind me into oncoming traffic. When surveying the vehicle, there was a large whole in the middle of the panoramic sunroof. It seems to have simply exploded, as there were no cars in front of us and nothing could have hit the vehicle at the time. We were able to pull off safely and cover the hole with cardboard and duct tape to get home safely. However this is a huge safety risk. Had we been on the interstate, we would have had to drive for miles with a blown out sunroof creating unsafe conditions for ourselves and other drivers. Hyundai (so far) will not warranty this as part of their extended warranty even though there are numerous class action lawsuits against them for this part being defective. I believe that Hyundai should be held responsible for exploding panoramic sunroofs. This is not the first incident they have had as it seems to be a regular occurrence.
Additional Notes:
While driving down the road at around 50 mph with no one in front of us, we heard a loud bang above us, and our Panoramic Sunroof exploded. I continued driving to reach a safe area to pull off and look at the damage, and saw glass flying away behind me into oncoming traffic. When surveying the vehicle, there was a large whole in the middle of the panoramic sunroof. It seems to have simply exploded, as there were no cars in front of us and nothing could have hit the vehicle at the time. We were able to pull off safely and cover the hole with cardboard and duct tape to get home safely. However this is a huge safety risk. Had we been on the interstate, we would have had to drive for miles with a blown out sunroof creating unsafe conditions for ourselves and other drivers. Hyundai (so far) will not warranty this as part of their extended warranty even though there are numerous class action lawsuits against them for this part being defective. I believe that Hyundai should be held responsible for exploding panoramic sunroofs. This is not the first incident they have had as it seems to be a regular occurrence.
Mfg Campaign: 11625178
Recall Date: Nov 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Corrective Action:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Additional Notes:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Mfg Campaign: 11625241
Recall Date: Nov 14, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Corrective Action:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Additional Notes:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Mfg Campaign: 11625241
Recall Date: Nov 14, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Corrective Action:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Additional Notes:
While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.
Mfg Campaign: 11625241
Recall Date: Nov 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine blew due to excessive oil consumption (at time of incident I had not a drop of oil left) with no warning. My safety was put at risk by my car stalling in the middle of driving with my kids in the car. My vehicle is now at a service shop, mechanic informing me I need a whole new engine. My dashboard never showed low oil light or service engine light, I never had black smoke or smell.
Corrective Action:
Engine blew due to excessive oil consumption (at time of incident I had not a drop of oil left) with no warning. My safety was put at risk by my car stalling in the middle of driving with my kids in the car. My vehicle is now at a service shop, mechanic informing me I need a whole new engine. My dashboard never showed low oil light or service engine light, I never had black smoke or smell.
Additional Notes:
Engine blew due to excessive oil consumption (at time of incident I had not a drop of oil left) with no warning. My safety was put at risk by my car stalling in the middle of driving with my kids in the car. My vehicle is now at a service shop, mechanic informing me I need a whole new engine. My dashboard never showed low oil light or service engine light, I never had black smoke or smell.
Mfg Campaign: 11624481
Recall Date: Nov 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I went for an oil engine and they told me that my engine didn't have any oil. I checked for oil leaks and the vehicle does not have any oil leaks. My car has 100,480 mileage and have never been in any sort of accident.
Corrective Action:
I went for an oil engine and they told me that my engine didn't have any oil. I checked for oil leaks and the vehicle does not have any oil leaks. My car has 100,480 mileage and have never been in any sort of accident.
Additional Notes:
I went for an oil engine and they told me that my engine didn't have any oil. I checked for oil leaks and the vehicle does not have any oil leaks. My car has 100,480 mileage and have never been in any sort of accident.
Mfg Campaign: 11622222
Recall Date: Oct 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car has 81,000 miles on it, I have had regular oil changes and after reading many recalls on here I see I am definitely not alone. My check engine light stays on, after paying $100. for dealer to check the codes I was told nothing in particular showed a problem even though I have to put oil in my car between oil changes and there are no leaks on drive. Apparently the 100K mile warranty is not being honored from the other reports I have read on here. Why ??? The price of new cars is beyond reach and if dealer is claiming there is a warranty there be should be way to make them honor it!!!
Corrective Action:
My car has 81,000 miles on it, I have had regular oil changes and after reading many recalls on here I see I am definitely not alone. My check engine light stays on, after paying $100. for dealer to check the codes I was told nothing in particular showed a problem even though I have to put oil in my car between oil changes and there are no leaks on drive. Apparently the 100K mile warranty is not being honored from the other reports I have read on here. Why ??? The price of new cars is beyond reach and if dealer is claiming there is a warranty there be should be way to make them honor it!!!
Additional Notes:
My car has 81,000 miles on it, I have had regular oil changes and after reading many recalls on here I see I am definitely not alone. My check engine light stays on, after paying $100. for dealer to check the codes I was told nothing in particular showed a problem even though I have to put oil in my car between oil changes and there are no leaks on drive. Apparently the 100K mile warranty is not being honored from the other reports I have read on here. Why ??? The price of new cars is beyond reach and if dealer is claiming there is a warranty there be should be way to make them honor it!!!
Mfg Campaign: 11622151
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine seized. Driving at 55 mph on a 4 lane highway outside of city limits, the vehicle went into limp mode. Luckily, it was later in the evening with less traffic and I was fortunate enough to be able to turn into a left turn lane and coast into an office building parking lot. There was no shoulder available if I had been in the right lane and somewhat of a rural area. There were no sensors that alerted me prior to this happening. But, when it did happen the dash board lit up like a Christmas tree! It was 6:30 pm, I coasted into a parking spot in the lot and turned the car off. It would not start and I contacted a tow service. I had it towed to an automotive shop near my home. They confirmed the next morning, that there was no oil on the dip stick and the engine seized. They alerted me to the fact that this has become a common problem with this Hyundai engine. I then had the vehicle towed the Hyundai dealership where we purchased the vehicle. We are the original owner. The vehicle is sitting at Rosen Hyundai in Algonquin, IL and should be available for inspection. Monica at the dealership called me after the inspection and confirmed that this is a common issue with this vehicle. She at first used the word recall...and when I asked if there was a recall, she said not a recall, but Hyundai has issued a BULLETIN about this problem. At first, she stated that my maintenance records were in order and being the original owner I qualified to file a claim with Hyundai for engine replacement. 3 days later, she called and stated that Hyundai needed more proof of maintenance than what they could pull off Carfax or my claim was going to be denied. She sent me a picture of the engine and stated that the valves show neglect. I replied of course they do....the engine seized! There was never ever any low oil warning light, check engine or or any warning lights what so ever prior to the event! Hyundai admitted that there is no low oil sensor warning.
Corrective Action:
The engine seized. Driving at 55 mph on a 4 lane highway outside of city limits, the vehicle went into limp mode. Luckily, it was later in the evening with less traffic and I was fortunate enough to be able to turn into a left turn lane and coast into an office building parking lot. There was no shoulder available if I had been in the right lane and somewhat of a rural area. There were no sensors that alerted me prior to this happening. But, when it did happen the dash board lit up like a Christmas tree! It was 6:30 pm, I coasted into a parking spot in the lot and turned the car off. It would not start and I contacted a tow service. I had it towed to an automotive shop near my home. They confirmed the next morning, that there was no oil on the dip stick and the engine seized. They alerted me to the fact that this has become a common problem with this Hyundai engine. I then had the vehicle towed the Hyundai dealership where we purchased the vehicle. We are the original owner. The vehicle is sitting at Rosen Hyundai in Algonquin, IL and should be available for inspection. Monica at the dealership called me after the inspection and confirmed that this is a common issue with this vehicle. She at first used the word recall...and when I asked if there was a recall, she said not a recall, but Hyundai has issued a BULLETIN about this problem. At first, she stated that my maintenance records were in order and being the original owner I qualified to file a claim with Hyundai for engine replacement. 3 days later, she called and stated that Hyundai needed more proof of maintenance than what they could pull off Carfax or my claim was going to be denied. She sent me a picture of the engine and stated that the valves show neglect. I replied of course they do....the engine seized! There was never ever any low oil warning light, check engine or or any warning lights what so ever prior to the event! Hyundai admitted that there is no low oil sensor warning.
Additional Notes:
The engine seized. Driving at 55 mph on a 4 lane highway outside of city limits, the vehicle went into limp mode. Luckily, it was later in the evening with less traffic and I was fortunate enough to be able to turn into a left turn lane and coast into an office building parking lot. There was no shoulder available if I had been in the right lane and somewhat of a rural area. There were no sensors that alerted me prior to this happening. But, when it did happen the dash board lit up like a Christmas tree! It was 6:30 pm, I coasted into a parking spot in the lot and turned the car off. It would not start and I contacted a tow service. I had it towed to an automotive shop near my home. They confirmed the next morning, that there was no oil on the dip stick and the engine seized. They alerted me to the fact that this has become a common problem with this Hyundai engine. I then had the vehicle towed the Hyundai dealership where we purchased the vehicle. We are the original owner. The vehicle is sitting at Rosen Hyundai in Algonquin, IL and should be available for inspection. Monica at the dealership called me after the inspection and confirmed that this is a common issue with this vehicle. She at first used the word recall...and when I asked if there was a recall, she said not a recall, but Hyundai has issued a BULLETIN about this problem. At first, she stated that my maintenance records were in order and being the original owner I qualified to file a claim with Hyundai for engine replacement. 3 days later, she called and stated that Hyundai needed more proof of maintenance than what they could pull off Carfax or my claim was going to be denied. She sent me a picture of the engine and stated that the valves show neglect. I replied of course they do....the engine seized! There was never ever any low oil warning light, check engine or or any warning lights what so ever prior to the event! Hyundai admitted that there is no low oil sensor warning.
Mfg Campaign: 11622077
Recall Date: Oct 26, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while starting the vehicle, there was an abnormal ticking noise detected. There were no warning lights illuminated. The contact stated the noise was coming from cylinder #3 and the lifters. The vehicle was taken to the dealer, who was unable to duplicate the failure while starting the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer Service Center at Gurley Leep Hyundai (5302 Grape Rd Suite #3, Mishawaka, IN 46545); which determined that the cam shaft and pump electronic body sensor, ABS, and harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while starting the vehicle, there was an abnormal ticking noise detected. There were no warning lights illuminated. The contact stated the noise was coming from cylinder #3 and the lifters. The vehicle was taken to the dealer, who was unable to duplicate the failure while starting the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer Service Center at Gurley Leep Hyundai (5302 Grape Rd Suite #3, Mishawaka, IN 46545); which determined that the cam shaft and pump electronic body sensor, ABS, and harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while starting the vehicle, there was an abnormal ticking noise detected. There were no warning lights illuminated. The contact stated the noise was coming from cylinder #3 and the lifters. The vehicle was taken to the dealer, who was unable to duplicate the failure while starting the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer Service Center at Gurley Leep Hyundai (5302 Grape Rd Suite #3, Mishawaka, IN 46545); which determined that the cam shaft and pump electronic body sensor, ABS, and harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.
Mfg Campaign: 11621577
Recall Date: Oct 23, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The liftgate randomly closes and I have to jump out of the way to avoid it hitting me. This obviously poses a huge risk to my young children when they are nearby. In addition to that, the liftgate will sometimes only open a quarter or half of the way, sometimes all the way then suddenly reverse and start closing, and sometimes does not open at all. I've gone on Hyundai forums online and found numerous other people with the exact same complaint. Seems to be effecting cars made from 2016 - 2020. I have multiple videos of this but can't upload them as you only accept pictures.
Corrective Action:
The liftgate randomly closes and I have to jump out of the way to avoid it hitting me. This obviously poses a huge risk to my young children when they are nearby. In addition to that, the liftgate will sometimes only open a quarter or half of the way, sometimes all the way then suddenly reverse and start closing, and sometimes does not open at all. I've gone on Hyundai forums online and found numerous other people with the exact same complaint. Seems to be effecting cars made from 2016 - 2020. I have multiple videos of this but can't upload them as you only accept pictures.
Additional Notes:
The liftgate randomly closes and I have to jump out of the way to avoid it hitting me. This obviously poses a huge risk to my young children when they are nearby. In addition to that, the liftgate will sometimes only open a quarter or half of the way, sometimes all the way then suddenly reverse and start closing, and sometimes does not open at all. I've gone on Hyundai forums online and found numerous other people with the exact same complaint. Seems to be effecting cars made from 2016 - 2020. I have multiple videos of this but can't upload them as you only accept pictures.
Mfg Campaign: 11620590
Recall Date: Oct 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine consumed all of the oil and now has to be replaced
Corrective Action:
The engine consumed all of the oil and now has to be replaced
Additional Notes:
The engine consumed all of the oil and now has to be replaced
Mfg Campaign: 11619790
Recall Date: Oct 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Since this vehicle reached about 75,000 miles, it has been burning oil like crazy. We have to add a quart every 7-10 days. It drives fine, there’s no oil leaks, no smoke from the tailpipe. We took the car to Hyundai and they did their oil consumption tests. They came to the conclusion that this was within the normal range and would do nothing for us. This needs to be fixed, Hyundai!
Corrective Action:
Since this vehicle reached about 75,000 miles, it has been burning oil like crazy. We have to add a quart every 7-10 days. It drives fine, there’s no oil leaks, no smoke from the tailpipe. We took the car to Hyundai and they did their oil consumption tests. They came to the conclusion that this was within the normal range and would do nothing for us. This needs to be fixed, Hyundai!
Additional Notes:
Since this vehicle reached about 75,000 miles, it has been burning oil like crazy. We have to add a quart every 7-10 days. It drives fine, there’s no oil leaks, no smoke from the tailpipe. We took the car to Hyundai and they did their oil consumption tests. They came to the conclusion that this was within the normal range and would do nothing for us. This needs to be fixed, Hyundai!
Mfg Campaign: 11619964
Recall Date: Oct 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Corrective Action:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Additional Notes:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Mfg Campaign: 11620000
Recall Date: Oct 15, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Corrective Action:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Additional Notes:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Mfg Campaign: 11620000
Recall Date: Oct 15, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Corrective Action:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Additional Notes:
While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.
Mfg Campaign: 11620000
Recall Date: Oct 15, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.
Mfg Campaign: 11619332
Recall Date: Oct 11, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.
Mfg Campaign: 11619332
Recall Date: Oct 11, 2024
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