Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Consumer Complaints
862 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The car is consuming excessive amounts of oil. The engine has a knocking, tapping sound. Found out today the intake manifold is bad, which we all know is a very bad thing to go wrong. The engine has a very bad misfire. The car only has 53k miles. I own an 09 Sonata with 154k and I have never had a problem. This is why I continued with Hyundai. Also, the steering seems to tense up regularly. I am very worried about driving this vehicle. I have read hundreds of complaints regarding the excessive oil consumption. I feel you need to express the importance of these concerns to Hyundai
Corrective Action:
The car is consuming excessive amounts of oil. The engine has a knocking, tapping sound. Found out today the intake manifold is bad, which we all know is a very bad thing to go wrong. The engine has a very bad misfire. The car only has 53k miles. I own an 09 Sonata with 154k and I have never had a problem. This is why I continued with Hyundai. Also, the steering seems to tense up regularly. I am very worried about driving this vehicle. I have read hundreds of complaints regarding the excessive oil consumption. I feel you need to express the importance of these concerns to Hyundai
Additional Notes:
The car is consuming excessive amounts of oil. The engine has a knocking, tapping sound. Found out today the intake manifold is bad, which we all know is a very bad thing to go wrong. The engine has a very bad misfire. The car only has 53k miles. I own an 09 Sonata with 154k and I have never had a problem. This is why I continued with Hyundai. Also, the steering seems to tense up regularly. I am very worried about driving this vehicle. I have read hundreds of complaints regarding the excessive oil consumption. I feel you need to express the importance of these concerns to Hyundai
Mfg Campaign: 11547426
Recall Date: Sep 29, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. The contact stated that he was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and the contact was advised take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. The contact stated that he was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and the contact was advised take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. The contact stated that he was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and the contact was advised take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Mfg Campaign: 11547115
Recall Date: Sep 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I own a 2017 Hyundai sonata base, I got the car at around 168k miles and it’s now sitting at around 180k the car burns oil like crazy, I had taken it to the Hyundai dealership in Gaithersburg, MD and they declined the oil consumption test under warranty since the extended warranty is only until 150k, then they tell me if my engine seized and was towed to a local dealer only then they would likely replace it due to its failure. That the engine would only be covered if it seized. This makes me nervous due to it could seize at any time or place, when I start my car I can hear a bad bearing and then it goes away after oil has been started to be moved around the engine more, a few seconds after starting the car. At last gave another call and same answer, if it siezed they believe Hyundai would replace it. Even when the oil is low no oil light appears, so I have to check it almost every time I go to drive as a full time student and full time employee this issue is really annoying. I just hope it if siezes it’s covered and I can get a rental to make it to work and university.
Corrective Action:
I own a 2017 Hyundai sonata base, I got the car at around 168k miles and it’s now sitting at around 180k the car burns oil like crazy, I had taken it to the Hyundai dealership in Gaithersburg, MD and they declined the oil consumption test under warranty since the extended warranty is only until 150k, then they tell me if my engine seized and was towed to a local dealer only then they would likely replace it due to its failure. That the engine would only be covered if it seized. This makes me nervous due to it could seize at any time or place, when I start my car I can hear a bad bearing and then it goes away after oil has been started to be moved around the engine more, a few seconds after starting the car. At last gave another call and same answer, if it siezed they believe Hyundai would replace it. Even when the oil is low no oil light appears, so I have to check it almost every time I go to drive as a full time student and full time employee this issue is really annoying. I just hope it if siezes it’s covered and I can get a rental to make it to work and university.
Additional Notes:
I own a 2017 Hyundai sonata base, I got the car at around 168k miles and it’s now sitting at around 180k the car burns oil like crazy, I had taken it to the Hyundai dealership in Gaithersburg, MD and they declined the oil consumption test under warranty since the extended warranty is only until 150k, then they tell me if my engine seized and was towed to a local dealer only then they would likely replace it due to its failure. That the engine would only be covered if it seized. This makes me nervous due to it could seize at any time or place, when I start my car I can hear a bad bearing and then it goes away after oil has been started to be moved around the engine more, a few seconds after starting the car. At last gave another call and same answer, if it siezed they believe Hyundai would replace it. Even when the oil is low no oil light appears, so I have to check it almost every time I go to drive as a full time student and full time employee this issue is really annoying. I just hope it if siezes it’s covered and I can get a rental to make it to work and university.
Mfg Campaign: 11546796
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
I own a 2017 Hyundai sonata base, I got the car at around 168k miles and it’s now sitting at around 180k the car burns oil like crazy, I had taken it to the Hyundai dealership in Gaithersburg, MD and they declined the oil consumption test under warranty since the extended warranty is only until 150k, then they tell me if my engine seized and was towed to a local dealer only then they would likely replace it due to its failure. That the engine would only be covered if it seized. This makes me nervous due to it could seize at any time or place, when I start my car I can hear a bad bearing and then it goes away after oil has been started to be moved around the engine more, a few seconds after starting the car. At last gave another call and same answer, if it siezed they believe Hyundai would replace it. Even when the oil is low no oil light appears, so I have to check it almost every time I go to drive as a full time student and full time employee this issue is really annoying. I just hope it if siezes it’s covered and I can get a rental to make it to work and university.
Corrective Action:
I own a 2017 Hyundai sonata base, I got the car at around 168k miles and it’s now sitting at around 180k the car burns oil like crazy, I had taken it to the Hyundai dealership in Gaithersburg, MD and they declined the oil consumption test under warranty since the extended warranty is only until 150k, then they tell me if my engine seized and was towed to a local dealer only then they would likely replace it due to its failure. That the engine would only be covered if it seized. This makes me nervous due to it could seize at any time or place, when I start my car I can hear a bad bearing and then it goes away after oil has been started to be moved around the engine more, a few seconds after starting the car. At last gave another call and same answer, if it siezed they believe Hyundai would replace it. Even when the oil is low no oil light appears, so I have to check it almost every time I go to drive as a full time student and full time employee this issue is really annoying. I just hope it if siezes it’s covered and I can get a rental to make it to work and university.
Additional Notes:
I own a 2017 Hyundai sonata base, I got the car at around 168k miles and it’s now sitting at around 180k the car burns oil like crazy, I had taken it to the Hyundai dealership in Gaithersburg, MD and they declined the oil consumption test under warranty since the extended warranty is only until 150k, then they tell me if my engine seized and was towed to a local dealer only then they would likely replace it due to its failure. That the engine would only be covered if it seized. This makes me nervous due to it could seize at any time or place, when I start my car I can hear a bad bearing and then it goes away after oil has been started to be moved around the engine more, a few seconds after starting the car. At last gave another call and same answer, if it siezed they believe Hyundai would replace it. Even when the oil is low no oil light appears, so I have to check it almost every time I go to drive as a full time student and full time employee this issue is really annoying. I just hope it if siezes it’s covered and I can get a rental to make it to work and university.
Mfg Campaign: 11546796
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The oil is leaking into the engine. My catalytic converter has failed as a result of the oil consumption issue.
Corrective Action:
The oil is leaking into the engine. My catalytic converter has failed as a result of the oil consumption issue.
Additional Notes:
The oil is leaking into the engine. My catalytic converter has failed as a result of the oil consumption issue.
Mfg Campaign: 11546299
Recall Date: Sep 25, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The oil is leaking into the engine. My catalytic converter has failed as a result of the oil consumption issue.
Corrective Action:
The oil is leaking into the engine. My catalytic converter has failed as a result of the oil consumption issue.
Additional Notes:
The oil is leaking into the engine. My catalytic converter has failed as a result of the oil consumption issue.
Mfg Campaign: 11546299
Recall Date: Sep 25, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving the car on the freeway, the battery light came on, and after that few other warning lights came on and I pulled over by then the car stopped and didn't turn on. It was scary since I was on the freeway. No other warning prior to that and the car was very well maintained even during the last recommended service everything was checked and no recommendation was made regarding the alternator. It was the alternator that caused the problem according to the dealer diagnosis.
Corrective Action:
Driving the car on the freeway, the battery light came on, and after that few other warning lights came on and I pulled over by then the car stopped and didn't turn on. It was scary since I was on the freeway. No other warning prior to that and the car was very well maintained even during the last recommended service everything was checked and no recommendation was made regarding the alternator. It was the alternator that caused the problem according to the dealer diagnosis.
Additional Notes:
Driving the car on the freeway, the battery light came on, and after that few other warning lights came on and I pulled over by then the car stopped and didn't turn on. It was scary since I was on the freeway. No other warning prior to that and the car was very well maintained even during the last recommended service everything was checked and no recommendation was made regarding the alternator. It was the alternator that caused the problem according to the dealer diagnosis.
Mfg Campaign: 11546476
Recall Date: Sep 25, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Burning over a quart of oil every 500 miles.
Corrective Action:
Burning over a quart of oil every 500 miles.
Additional Notes:
Burning over a quart of oil every 500 miles.
Mfg Campaign: 11545929
Recall Date: Sep 21, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Burning over a quart of oil every 500 miles.
Corrective Action:
Burning over a quart of oil every 500 miles.
Additional Notes:
Burning over a quart of oil every 500 miles.
Mfg Campaign: 11545929
Recall Date: Sep 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 45 MPH, the vehicle started shaking violently. The contact pulled over to the side of the roadway and inspected the vehicle. Upon inspecting the vehicle, the contact became aware that the engine oil level was extremely low, even though the vehicle had recently received an oil change three weeks prior to the failure. The contact stated that the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 45 MPH, the vehicle started shaking violently. The contact pulled over to the side of the roadway and inspected the vehicle. Upon inspecting the vehicle, the contact became aware that the engine oil level was extremely low, even though the vehicle had recently received an oil change three weeks prior to the failure. The contact stated that the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 45 MPH, the vehicle started shaking violently. The contact pulled over to the side of the roadway and inspected the vehicle. Upon inspecting the vehicle, the contact became aware that the engine oil level was extremely low, even though the vehicle had recently received an oil change three weeks prior to the failure. The contact stated that the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Mfg Campaign: 11545488
Recall Date: Sep 19, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine has started to burn oil from the inside of the motor was first noticed May 8th after the oil sending unit was replaced on the March 17th 2023 I thought it was faulty took to the dealership and all the oil had burned out in it. Dealership filled it up went about 1k miles and the oil light came on again too it back to the dealership they decide to do 2 oil composition test on the car. The care failed both times and under the 1k mile mark. Told Hyundai about and put in a claim they entered the wrong mileage on my car so it was denied for recall. I was told to continue to keep just adding oil for every 1k miles I have done this since July 1st 2023 and still is doing it an the engine keeps just burring the oil in the engine
Corrective Action:
The engine has started to burn oil from the inside of the motor was first noticed May 8th after the oil sending unit was replaced on the March 17th 2023 I thought it was faulty took to the dealership and all the oil had burned out in it. Dealership filled it up went about 1k miles and the oil light came on again too it back to the dealership they decide to do 2 oil composition test on the car. The care failed both times and under the 1k mile mark. Told Hyundai about and put in a claim they entered the wrong mileage on my car so it was denied for recall. I was told to continue to keep just adding oil for every 1k miles I have done this since July 1st 2023 and still is doing it an the engine keeps just burring the oil in the engine
Additional Notes:
The engine has started to burn oil from the inside of the motor was first noticed May 8th after the oil sending unit was replaced on the March 17th 2023 I thought it was faulty took to the dealership and all the oil had burned out in it. Dealership filled it up went about 1k miles and the oil light came on again too it back to the dealership they decide to do 2 oil composition test on the car. The care failed both times and under the 1k mile mark. Told Hyundai about and put in a claim they entered the wrong mileage on my car so it was denied for recall. I was told to continue to keep just adding oil for every 1k miles I have done this since July 1st 2023 and still is doing it an the engine keeps just burring the oil in the engine
Mfg Campaign: 11544212
Recall Date: Sep 13, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have been notified in the last three oil changes to my 2017 Hyundai Sonata that it's missing oil. Today, I went to an oil change even before the oil change was due (the car noted it was not due for another 819 miles or 3 days). There, they told me the car has an engine oil leakage and that it barely had engine oil. I told them, the car didn't even light up as needing oil. They told me to visit a local Hyundai dealer to have it checked ASAP, as they have serviced various Hyundai Sonata and Elantra models with the same issue.
Corrective Action:
I have been notified in the last three oil changes to my 2017 Hyundai Sonata that it's missing oil. Today, I went to an oil change even before the oil change was due (the car noted it was not due for another 819 miles or 3 days). There, they told me the car has an engine oil leakage and that it barely had engine oil. I told them, the car didn't even light up as needing oil. They told me to visit a local Hyundai dealer to have it checked ASAP, as they have serviced various Hyundai Sonata and Elantra models with the same issue.
Additional Notes:
I have been notified in the last three oil changes to my 2017 Hyundai Sonata that it's missing oil. Today, I went to an oil change even before the oil change was due (the car noted it was not due for another 819 miles or 3 days). There, they told me the car has an engine oil leakage and that it barely had engine oil. I told them, the car didn't even light up as needing oil. They told me to visit a local Hyundai dealer to have it checked ASAP, as they have serviced various Hyundai Sonata and Elantra models with the same issue.
Mfg Campaign: 11543675
Recall Date: Sep 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Corrective Action:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Additional Notes:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Mfg Campaign: 11542868
Recall Date: Sep 6, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Corrective Action:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Additional Notes:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Mfg Campaign: 11542868
Recall Date: Sep 6, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Corrective Action:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Additional Notes:
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Mfg Campaign: 11542868
Recall Date: Sep 6, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .
Corrective Action:
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .
Additional Notes:
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .
Mfg Campaign: 11541075
Recall Date: Aug 28, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .
Corrective Action:
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .
Additional Notes:
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .
Mfg Campaign: 11541075
Recall Date: Aug 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car has an oil consumption problem as noted by dealership when following through with oil consumption test. The car has had several instances of stalling upon starting , car shakes and has no power. Yesterday I was 50 miles from home and car attempted to stall and it was 105 degrees outside. I am becoming afraid of this car. No, thankfully no fatalities at this time or I would not be sending in a claim if I were a fatality. There has been no attempt to fix the car which is still under warranty. Is the warranty not valid? One reason to buy the vehicle was for the warranty. I have records for oil consumption test.
Corrective Action:
The car has an oil consumption problem as noted by dealership when following through with oil consumption test. The car has had several instances of stalling upon starting , car shakes and has no power. Yesterday I was 50 miles from home and car attempted to stall and it was 105 degrees outside. I am becoming afraid of this car. No, thankfully no fatalities at this time or I would not be sending in a claim if I were a fatality. There has been no attempt to fix the car which is still under warranty. Is the warranty not valid? One reason to buy the vehicle was for the warranty. I have records for oil consumption test.
Additional Notes:
The car has an oil consumption problem as noted by dealership when following through with oil consumption test. The car has had several instances of stalling upon starting , car shakes and has no power. Yesterday I was 50 miles from home and car attempted to stall and it was 105 degrees outside. I am becoming afraid of this car. No, thankfully no fatalities at this time or I would not be sending in a claim if I were a fatality. There has been no attempt to fix the car which is still under warranty. Is the warranty not valid? One reason to buy the vehicle was for the warranty. I have records for oil consumption test.
Mfg Campaign: 11539816
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.
Corrective Action:
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.
Additional Notes:
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.
Mfg Campaign: 11539012
Recall Date: Aug 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.
Corrective Action:
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.
Additional Notes:
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.
Mfg Campaign: 11539012
Recall Date: Aug 16, 2023
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