Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Consumer Complaints
862 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car burns 1 qt of oil every other day afraid going to cut off and blow up while driving
Corrective Action:
Car burns 1 qt of oil every other day afraid going to cut off and blow up while driving
Additional Notes:
Car burns 1 qt of oil every other day afraid going to cut off and blow up while driving
Mfg Campaign: 11530044
Recall Date: Jul 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Extremely high oil consumption. Defective, faulty engine. Smoke from tail pipe on acceleration.
Corrective Action:
Extremely high oil consumption. Defective, faulty engine. Smoke from tail pipe on acceleration.
Additional Notes:
Extremely high oil consumption. Defective, faulty engine. Smoke from tail pipe on acceleration.
Mfg Campaign: 11529934
Recall Date: Jul 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine Recall from Hyundai, I brought it to Hyundai Route 1, South Brunswick, NJ, they claimed Hyundai needed to have it done, the recall mail I received was from Hyundai itself, their engines are catching fire, their engine oil levels are going dangerously low in a really short time, please help me get to a resolution to this issue or give Hyundai a citation for their irresponsible actions.
Corrective Action:
Engine Recall from Hyundai, I brought it to Hyundai Route 1, South Brunswick, NJ, they claimed Hyundai needed to have it done, the recall mail I received was from Hyundai itself, their engines are catching fire, their engine oil levels are going dangerously low in a really short time, please help me get to a resolution to this issue or give Hyundai a citation for their irresponsible actions.
Additional Notes:
Engine Recall from Hyundai, I brought it to Hyundai Route 1, South Brunswick, NJ, they claimed Hyundai needed to have it done, the recall mail I received was from Hyundai itself, their engines are catching fire, their engine oil levels are going dangerously low in a really short time, please help me get to a resolution to this issue or give Hyundai a citation for their irresponsible actions.
Mfg Campaign: 11529319
Recall Date: Jun 28, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
While turning right my steering wheel locked up. I was able to turn it enough to get on the side of the road, I turned it off and turned it back on and it was fine for about a week and then it started to lock up again. I tried turning it off and turning it back on but it has continued to lock up every time and I am unable to drive it without it being a danger.
Corrective Action:
While turning right my steering wheel locked up. I was able to turn it enough to get on the side of the road, I turned it off and turned it back on and it was fine for about a week and then it started to lock up again. I tried turning it off and turning it back on but it has continued to lock up every time and I am unable to drive it without it being a danger.
Additional Notes:
While turning right my steering wheel locked up. I was able to turn it enough to get on the side of the road, I turned it off and turned it back on and it was fine for about a week and then it started to lock up again. I tried turning it off and turning it back on but it has continued to lock up every time and I am unable to drive it without it being a danger.
Mfg Campaign: 11529483
Recall Date: Jun 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle decelerated with the check engine warning light blinking before the vehicle lost motive power. The contact was able pull over on the side of the road and the vehicle was towed to an independent mechanic. The vehicle was diagnosed by the independent mechanic and the contact was informed that the vehicle had experienced engine damage as listed in NHTSA Campaign Number: 21V727000 (Engine) and the contact was referred to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The failure mileage was 107,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle decelerated with the check engine warning light blinking before the vehicle lost motive power. The contact was able pull over on the side of the road and the vehicle was towed to an independent mechanic. The vehicle was diagnosed by the independent mechanic and the contact was informed that the vehicle had experienced engine damage as listed in NHTSA Campaign Number: 21V727000 (Engine) and the contact was referred to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The failure mileage was 107,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle decelerated with the check engine warning light blinking before the vehicle lost motive power. The contact was able pull over on the side of the road and the vehicle was towed to an independent mechanic. The vehicle was diagnosed by the independent mechanic and the contact was informed that the vehicle had experienced engine damage as listed in NHTSA Campaign Number: 21V727000 (Engine) and the contact was referred to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The failure mileage was 107,000.
Mfg Campaign: 11529204
Recall Date: Jun 27, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Corrective Action:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Additional Notes:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Mfg Campaign: 11528644
Recall Date: Jun 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Corrective Action:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Additional Notes:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Mfg Campaign: 11528644
Recall Date: Jun 24, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Corrective Action:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Additional Notes:
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Mfg Campaign: 11528644
Recall Date: Jun 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
At roughly 133,800 miles, the oil warning light began to appear, but sporadically. I took the car to my local Valvoline who relayed that the dip stick was basically dry. My last oil change was at 131,439 miles. Valvoline added 4 quarts of oil at 133,893 miles. That was on 01/03/2023. I have had one oil change since then. My current mileage is roughly 137,000 - I have had to add 5 quarts of oil and the dip stick still reads low. There are no signs of an oil leak, no excessive exhaust (blue or otherwise), or any visible leaks under the hood.
Corrective Action:
At roughly 133,800 miles, the oil warning light began to appear, but sporadically. I took the car to my local Valvoline who relayed that the dip stick was basically dry. My last oil change was at 131,439 miles. Valvoline added 4 quarts of oil at 133,893 miles. That was on 01/03/2023. I have had one oil change since then. My current mileage is roughly 137,000 - I have had to add 5 quarts of oil and the dip stick still reads low. There are no signs of an oil leak, no excessive exhaust (blue or otherwise), or any visible leaks under the hood.
Additional Notes:
At roughly 133,800 miles, the oil warning light began to appear, but sporadically. I took the car to my local Valvoline who relayed that the dip stick was basically dry. My last oil change was at 131,439 miles. Valvoline added 4 quarts of oil at 133,893 miles. That was on 01/03/2023. I have had one oil change since then. My current mileage is roughly 137,000 - I have had to add 5 quarts of oil and the dip stick still reads low. There are no signs of an oil leak, no excessive exhaust (blue or otherwise), or any visible leaks under the hood.
Mfg Campaign: 11527428
Recall Date: Jun 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Very high oil consumption, increasing as more miles added.
Corrective Action:
Very high oil consumption, increasing as more miles added.
Additional Notes:
Very high oil consumption, increasing as more miles added.
Mfg Campaign: 11527241
Recall Date: Jun 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The motor in the car is shot it's a 2017 sonata with 153000 miles on it I thought there was a recall on the engines
Corrective Action:
The motor in the car is shot it's a 2017 sonata with 153000 miles on it I thought there was a recall on the engines
Additional Notes:
The motor in the car is shot it's a 2017 sonata with 153000 miles on it I thought there was a recall on the engines
Mfg Campaign: 11525951
Recall Date: Jun 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption. 1 quart every 700-800 miles
Corrective Action:
Excessive oil consumption. 1 quart every 700-800 miles
Additional Notes:
Excessive oil consumption. 1 quart every 700-800 miles
Mfg Campaign: 11525895
Recall Date: Jun 7, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I’ve had my 2017 Hyundai Sonata for approximately 1 year, purchased through a Carmax dealership. With no explanation, while making a left hand turn the steering wheel locked for about 1-2 seconds and all lights related to the steering and braking system appeared on the dashboard, they instantly disappeared and my steering wheel was usable again. This same incident happened an hour later making a right hand turn, as well as a third time going straight over a speed bump: This issue is intermittent, occurring fairly rarely, however it’s terrifying and extremely dangerous to drive the car now. The vehicle is full on power steering fluid and hasn’t been in any accidents. I’ve talked to numerous people with this same issue. This will kill somebody if it isn’t addressed as a recall. Most people can’t afford to have intermittent problems diagnosed, due to most auto shops / dealerships not being able to help unless there are warning lights on the dashboard. Please help
Corrective Action:
I’ve had my 2017 Hyundai Sonata for approximately 1 year, purchased through a Carmax dealership. With no explanation, while making a left hand turn the steering wheel locked for about 1-2 seconds and all lights related to the steering and braking system appeared on the dashboard, they instantly disappeared and my steering wheel was usable again. This same incident happened an hour later making a right hand turn, as well as a third time going straight over a speed bump: This issue is intermittent, occurring fairly rarely, however it’s terrifying and extremely dangerous to drive the car now. The vehicle is full on power steering fluid and hasn’t been in any accidents. I’ve talked to numerous people with this same issue. This will kill somebody if it isn’t addressed as a recall. Most people can’t afford to have intermittent problems diagnosed, due to most auto shops / dealerships not being able to help unless there are warning lights on the dashboard. Please help
Additional Notes:
I’ve had my 2017 Hyundai Sonata for approximately 1 year, purchased through a Carmax dealership. With no explanation, while making a left hand turn the steering wheel locked for about 1-2 seconds and all lights related to the steering and braking system appeared on the dashboard, they instantly disappeared and my steering wheel was usable again. This same incident happened an hour later making a right hand turn, as well as a third time going straight over a speed bump: This issue is intermittent, occurring fairly rarely, however it’s terrifying and extremely dangerous to drive the car now. The vehicle is full on power steering fluid and hasn’t been in any accidents. I’ve talked to numerous people with this same issue. This will kill somebody if it isn’t addressed as a recall. Most people can’t afford to have intermittent problems diagnosed, due to most auto shops / dealerships not being able to help unless there are warning lights on the dashboard. Please help
Mfg Campaign: 11525497
Recall Date: Jun 5, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The power steering fails. It has happened several times while backing up and while slowly moving forward. The car loses all power steering and the steering wheel catches.
Corrective Action:
The power steering fails. It has happened several times while backing up and while slowly moving forward. The car loses all power steering and the steering wheel catches.
Additional Notes:
The power steering fails. It has happened several times while backing up and while slowly moving forward. The car loses all power steering and the steering wheel catches.
Mfg Campaign: 11524246
Recall Date: May 28, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The steering wheel completely locks up while driving/turning. It almost as if the power steering has gone out and it's near impossible to turn the steering wheel. On several occasions while backing out of our driveway, the steering COMPLETELY locked up. On few other occasions, it locked up while driving and making a turn. 2 times it locked up randomly while just driving switching lanes at 25Mph. Resolution is to stop the vehicle, turn it off, wait a minute or two and turn it back on to reset the power steering and then it works until it happens again. There are hundreds of reports that can found online for this issue happening to this year and model car (2017 Hyundai Sonata). This is clearly an issue. This is EXTREMELY dangerous as I don't have to explain what happens when steering wheel gets locked up while driving. This has happened SEVERAL times now and dealer was no help when we initially took it in as they could not "replicate" the issue as it is intermittent. Please look into this issue with Hyundai. This is unacceptable. Will action only be taken when lives are lost because of it? Is that the cost to have this issue looked in to? Thank you
Corrective Action:
The steering wheel completely locks up while driving/turning. It almost as if the power steering has gone out and it's near impossible to turn the steering wheel. On several occasions while backing out of our driveway, the steering COMPLETELY locked up. On few other occasions, it locked up while driving and making a turn. 2 times it locked up randomly while just driving switching lanes at 25Mph. Resolution is to stop the vehicle, turn it off, wait a minute or two and turn it back on to reset the power steering and then it works until it happens again. There are hundreds of reports that can found online for this issue happening to this year and model car (2017 Hyundai Sonata). This is clearly an issue. This is EXTREMELY dangerous as I don't have to explain what happens when steering wheel gets locked up while driving. This has happened SEVERAL times now and dealer was no help when we initially took it in as they could not "replicate" the issue as it is intermittent. Please look into this issue with Hyundai. This is unacceptable. Will action only be taken when lives are lost because of it? Is that the cost to have this issue looked in to? Thank you
Additional Notes:
The steering wheel completely locks up while driving/turning. It almost as if the power steering has gone out and it's near impossible to turn the steering wheel. On several occasions while backing out of our driveway, the steering COMPLETELY locked up. On few other occasions, it locked up while driving and making a turn. 2 times it locked up randomly while just driving switching lanes at 25Mph. Resolution is to stop the vehicle, turn it off, wait a minute or two and turn it back on to reset the power steering and then it works until it happens again. There are hundreds of reports that can found online for this issue happening to this year and model car (2017 Hyundai Sonata). This is clearly an issue. This is EXTREMELY dangerous as I don't have to explain what happens when steering wheel gets locked up while driving. This has happened SEVERAL times now and dealer was no help when we initially took it in as they could not "replicate" the issue as it is intermittent. Please look into this issue with Hyundai. This is unacceptable. Will action only be taken when lives are lost because of it? Is that the cost to have this issue looked in to? Thank you
Mfg Campaign: 11524151
Recall Date: May 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
- Car is consuming high amounts of engine oil. - The oil pressure warning light comes on within 1500 miles of oil change. - This may lead to engine failure and stall.
Corrective Action:
- Car is consuming high amounts of engine oil. - The oil pressure warning light comes on within 1500 miles of oil change. - This may lead to engine failure and stall.
Additional Notes:
- Car is consuming high amounts of engine oil. - The oil pressure warning light comes on within 1500 miles of oil change. - This may lead to engine failure and stall.
Mfg Campaign: 11524169
Recall Date: May 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and failed to accelerate above 35 MPH. The check engine warning light was illuminated. The vehicle was driven to the residence with the hazard lights activated. The vehicle was towed to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and failed to accelerate above 35 MPH. The check engine warning light was illuminated. The vehicle was driven to the residence with the hazard lights activated. The vehicle was towed to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and failed to accelerate above 35 MPH. The check engine warning light was illuminated. The vehicle was driven to the residence with the hazard lights activated. The vehicle was towed to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Mfg Campaign: 11523516
Recall Date: May 23, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Steering column randomly locks up and the car can’t be driven.
Corrective Action:
Steering column randomly locks up and the car can’t be driven.
Additional Notes:
Steering column randomly locks up and the car can’t be driven.
Mfg Campaign: 11522165
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Check Hybrid system. Turn off engine. Driving one hour in 90 degree temperature and this warning appeared on dash with VERY loud warning. Warning continued until I found a safe spot to pull off the road out of traffic note loud warning continued until I was able to shut off the engine.
Corrective Action:
Check Hybrid system. Turn off engine. Driving one hour in 90 degree temperature and this warning appeared on dash with VERY loud warning. Warning continued until I found a safe spot to pull off the road out of traffic note loud warning continued until I was able to shut off the engine.
Additional Notes:
Check Hybrid system. Turn off engine. Driving one hour in 90 degree temperature and this warning appeared on dash with VERY loud warning. Warning continued until I found a safe spot to pull off the road out of traffic note loud warning continued until I was able to shut off the engine.
Mfg Campaign: 11522177
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car is burning an excessive amount of oil. After getting the oil changed I needed to add additional oil. Car is driving sluggish and won't pick up speed. In 2023 the car bucked, check engine light came on and the car failed to drive over 60mph. I took to Firestone to be repaired and they fixed the knock sensor. After a few weeks, the car bucked, check engine light came on and car would not drive over 60, they also informed me the car used too much oil since I drove it last, there was a service bulletin for the oil consumption and to take to Hyundai. Took to dealer for repair, they said engine consumption is fine. After a few days cars started becoming sluggish not picking up speed. I checked the oil - it was empty.
Corrective Action:
Car is burning an excessive amount of oil. After getting the oil changed I needed to add additional oil. Car is driving sluggish and won't pick up speed. In 2023 the car bucked, check engine light came on and the car failed to drive over 60mph. I took to Firestone to be repaired and they fixed the knock sensor. After a few weeks, the car bucked, check engine light came on and car would not drive over 60, they also informed me the car used too much oil since I drove it last, there was a service bulletin for the oil consumption and to take to Hyundai. Took to dealer for repair, they said engine consumption is fine. After a few days cars started becoming sluggish not picking up speed. I checked the oil - it was empty.
Additional Notes:
Car is burning an excessive amount of oil. After getting the oil changed I needed to add additional oil. Car is driving sluggish and won't pick up speed. In 2023 the car bucked, check engine light came on and the car failed to drive over 60mph. I took to Firestone to be repaired and they fixed the knock sensor. After a few weeks, the car bucked, check engine light came on and car would not drive over 60, they also informed me the car used too much oil since I drove it last, there was a service bulletin for the oil consumption and to take to Hyundai. Took to dealer for repair, they said engine consumption is fine. After a few days cars started becoming sluggish not picking up speed. I checked the oil - it was empty.
Mfg Campaign: 11521804
Recall Date: May 13, 2023
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