Complaints & Recalls
Consumer Complaints
152 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car in, the dealership returned the car with no repairs but stating that I engaged a button that caused a limit to the car's speed. I didn't understand but took their word. I drove it from the dealership to the store and home. The very next morning while taking my grandson to school at 5:15 am the car decelerated from 45 to 20 mph with my grandson inside the car. This placed myself and a family member in danger along with cars around me. Each time I had to drive to the dealership in unsafe conditions. They stated that I was not engaging the brake enough to charge the battery. I do not know of ANY documentation stating the number of times the brake must be engaged per drive. I have never heard of such engineering that allows a car to only go 20 mph and create a hazard for the occupants unknowingly. The dealership has stated that refuse to fix the problem but I should engage the brakes more often when I drive. The car has spent several months in their care due to continued repairs over the time that I've had it and is currently their because of the engine light being on.
Corrective Action:
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car in, the dealership returned the car with no repairs but stating that I engaged a button that caused a limit to the car's speed. I didn't understand but took their word. I drove it from the dealership to the store and home. The very next morning while taking my grandson to school at 5:15 am the car decelerated from 45 to 20 mph with my grandson inside the car. This placed myself and a family member in danger along with cars around me. Each time I had to drive to the dealership in unsafe conditions. They stated that I was not engaging the brake enough to charge the battery. I do not know of ANY documentation stating the number of times the brake must be engaged per drive. I have never heard of such engineering that allows a car to only go 20 mph and create a hazard for the occupants unknowingly. The dealership has stated that refuse to fix the problem but I should engage the brakes more often when I drive. The car has spent several months in their care due to continued repairs over the time that I've had it and is currently their because of the engine light being on.
Additional Notes:
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car in, the dealership returned the car with no repairs but stating that I engaged a button that caused a limit to the car's speed. I didn't understand but took their word. I drove it from the dealership to the store and home. The very next morning while taking my grandson to school at 5:15 am the car decelerated from 45 to 20 mph with my grandson inside the car. This placed myself and a family member in danger along with cars around me. Each time I had to drive to the dealership in unsafe conditions. They stated that I was not engaging the brake enough to charge the battery. I do not know of ANY documentation stating the number of times the brake must be engaged per drive. I have never heard of such engineering that allows a car to only go 20 mph and create a hazard for the occupants unknowingly. The dealership has stated that refuse to fix the problem but I should engage the brakes more often when I drive. The car has spent several months in their care due to continued repairs over the time that I've had it and is currently their because of the engine light being on.
Mfg Campaign: 11612965
Recall Date: Sep 6, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car in, the dealership returned the car with no repairs but stating that I engaged a button that caused a limit to the car's speed. I didn't understand but took their word. I drove it from the dealership to the store and home. The very next morning while taking my grandson to school at 5:15 am the car decelerated from 45 to 20 mph with my grandson inside the car. This placed myself and a family member in danger along with cars around me. Each time I had to drive to the dealership in unsafe conditions. They stated that I was not engaging the brake enough to charge the battery. I do not know of ANY documentation stating the number of times the brake must be engaged per drive. I have never heard of such engineering that allows a car to only go 20 mph and create a hazard for the occupants unknowingly. The dealership has stated that refuse to fix the problem but I should engage the brakes more often when I drive. The car has spent several months in their care due to continued repairs over the time that I've had it and is currently their because of the engine light being on.
Corrective Action:
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car in, the dealership returned the car with no repairs but stating that I engaged a button that caused a limit to the car's speed. I didn't understand but took their word. I drove it from the dealership to the store and home. The very next morning while taking my grandson to school at 5:15 am the car decelerated from 45 to 20 mph with my grandson inside the car. This placed myself and a family member in danger along with cars around me. Each time I had to drive to the dealership in unsafe conditions. They stated that I was not engaging the brake enough to charge the battery. I do not know of ANY documentation stating the number of times the brake must be engaged per drive. I have never heard of such engineering that allows a car to only go 20 mph and create a hazard for the occupants unknowingly. The dealership has stated that refuse to fix the problem but I should engage the brakes more often when I drive. The car has spent several months in their care due to continued repairs over the time that I've had it and is currently their because of the engine light being on.
Additional Notes:
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car in, the dealership returned the car with no repairs but stating that I engaged a button that caused a limit to the car's speed. I didn't understand but took their word. I drove it from the dealership to the store and home. The very next morning while taking my grandson to school at 5:15 am the car decelerated from 45 to 20 mph with my grandson inside the car. This placed myself and a family member in danger along with cars around me. Each time I had to drive to the dealership in unsafe conditions. They stated that I was not engaging the brake enough to charge the battery. I do not know of ANY documentation stating the number of times the brake must be engaged per drive. I have never heard of such engineering that allows a car to only go 20 mph and create a hazard for the occupants unknowingly. The dealership has stated that refuse to fix the problem but I should engage the brakes more often when I drive. The car has spent several months in their care due to continued repairs over the time that I've had it and is currently their because of the engine light being on.
Mfg Campaign: 11612965
Recall Date: Sep 6, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Tucson Hybrid has died on the highway multiple times. Seems to happen on long drives the dealer has not reproduced this yet but my car has been at the shop for over 60 days. Car will stop accelerating even when gas pedal is pressed to the floor. Does not seem to be switching from battery power to gas power. No warning messages. First started in April.
Corrective Action:
The Tucson Hybrid has died on the highway multiple times. Seems to happen on long drives the dealer has not reproduced this yet but my car has been at the shop for over 60 days. Car will stop accelerating even when gas pedal is pressed to the floor. Does not seem to be switching from battery power to gas power. No warning messages. First started in April.
Additional Notes:
The Tucson Hybrid has died on the highway multiple times. Seems to happen on long drives the dealer has not reproduced this yet but my car has been at the shop for over 60 days. Car will stop accelerating even when gas pedal is pressed to the floor. Does not seem to be switching from battery power to gas power. No warning messages. First started in April.
Mfg Campaign: 11608619
Recall Date: Aug 14, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
On multiple events brakes would not come to a full and complete stop. Many close calls of not being able to stop quickly on the highway or going down hill. The problem has been reproduced by the dealership. No warning messaging.
Corrective Action:
On multiple events brakes would not come to a full and complete stop. Many close calls of not being able to stop quickly on the highway or going down hill. The problem has been reproduced by the dealership. No warning messaging.
Additional Notes:
On multiple events brakes would not come to a full and complete stop. Many close calls of not being able to stop quickly on the highway or going down hill. The problem has been reproduced by the dealership. No warning messaging.
Mfg Campaign: 11608620
Recall Date: Aug 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failed to switch out of battery power and loses power on the highway. This has happened on two different days the first time I had 58,000 mile the second time after Hyundai said it had been repaired the car has 65,000 mile. Both times my car went from 60 mph to 30 mph quickly. The last time I was in a construction zone and unable to get off the road and was only driving at 10 mph on a very busy highway. The car has been at the Hyundai shop since June. No there were no warning lamps, or messages.
Corrective Action:
Engine failed to switch out of battery power and loses power on the highway. This has happened on two different days the first time I had 58,000 mile the second time after Hyundai said it had been repaired the car has 65,000 mile. Both times my car went from 60 mph to 30 mph quickly. The last time I was in a construction zone and unable to get off the road and was only driving at 10 mph on a very busy highway. The car has been at the Hyundai shop since June. No there were no warning lamps, or messages.
Additional Notes:
Engine failed to switch out of battery power and loses power on the highway. This has happened on two different days the first time I had 58,000 mile the second time after Hyundai said it had been repaired the car has 65,000 mile. Both times my car went from 60 mph to 30 mph quickly. The last time I was in a construction zone and unable to get off the road and was only driving at 10 mph on a very busy highway. The car has been at the Hyundai shop since June. No there were no warning lamps, or messages.
Mfg Campaign: 11607878
Recall Date: Aug 12, 2024
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2022 Hyundai Tucson equipped with Michelin Tires, Tire Line: Primacy A/S Acoustic. Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that while driving at slow speeds, the vehicle began to wobble erratically, prompting the contact to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the steel belts had separated from the tire wall on the front tires. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The tires were original equipment. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2022 Hyundai Tucson equipped with Michelin Tires, Tire Line: Primacy A/S Acoustic. Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that while driving at slow speeds, the vehicle began to wobble erratically, prompting the contact to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the steel belts had separated from the tire wall on the front tires. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The tires were original equipment. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2022 Hyundai Tucson equipped with Michelin Tires, Tire Line: Primacy A/S Acoustic. Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that while driving at slow speeds, the vehicle began to wobble erratically, prompting the contact to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the steel belts had separated from the tire wall on the front tires. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The tires were original equipment. The failure mileage was 20,000.
Mfg Campaign: 11606125
Recall Date: Aug 2, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Tucson Hybrid. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed; however, the gasoline motor failed to activate. The contact stated that the vehicle remained in EV mode and was not gaining forward momentum. The contact observed that the battery gauge needle was on the low end of the battery charge. The contact stated that the "PHEV battery assist lock" was illuminated. The contact stopped the vehicle turned off and restarted the vehicle and the normal engine function returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2022 Hyundai Tucson Hybrid. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed; however, the gasoline motor failed to activate. The contact stated that the vehicle remained in EV mode and was not gaining forward momentum. The contact observed that the battery gauge needle was on the low end of the battery charge. The contact stated that the "PHEV battery assist lock" was illuminated. The contact stopped the vehicle turned off and restarted the vehicle and the normal engine function returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2022 Hyundai Tucson Hybrid. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed; however, the gasoline motor failed to activate. The contact stated that the vehicle remained in EV mode and was not gaining forward momentum. The contact observed that the battery gauge needle was on the low end of the battery charge. The contact stated that the "PHEV battery assist lock" was illuminated. The contact stopped the vehicle turned off and restarted the vehicle and the normal engine function returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11605429
Recall Date: Jul 30, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving over 50 mph the emergency brake has initiated 3 times in a 4 month period. There are no cars in front of my vehicle and it is not the collision warning but it will flash on the dash the the emergency brake is engaged in red, it will make a warning beeping noise and the car will brake on its own.
Corrective Action:
While driving over 50 mph the emergency brake has initiated 3 times in a 4 month period. There are no cars in front of my vehicle and it is not the collision warning but it will flash on the dash the the emergency brake is engaged in red, it will make a warning beeping noise and the car will brake on its own.
Additional Notes:
While driving over 50 mph the emergency brake has initiated 3 times in a 4 month period. There are no cars in front of my vehicle and it is not the collision warning but it will flash on the dash the the emergency brake is engaged in red, it will make a warning beeping noise and the car will brake on its own.
Mfg Campaign: 11604966
Recall Date: Jul 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Corrective Action:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Additional Notes:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Mfg Campaign: 11604877
Recall Date: Jul 27, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Corrective Action:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Additional Notes:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Mfg Campaign: 11604877
Recall Date: Jul 27, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Corrective Action:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Additional Notes:
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Mfg Campaign: 11604877
Recall Date: Jul 27, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The hybrid system flashes "Check Hybrid System" then the check engine and check HEV lights are illuminated. The vehicle loses power and even with the gas pedal pushed firmly to the floor the engine isn't producing power. This is a safety issue because I've lost power while driving on busy roads and can't clear the intersection, etc. This was reproduced at the dealership and Hyundai is performing a warranty replacement of the "hybrid system". I wanted to make NHTSA aware of the issue because on the Hyundai forums I'm seeing similar reports made. There is an open campaign to update the software for the hybrid system, 9B4, but this software update did not fix the issue.
Corrective Action:
The hybrid system flashes "Check Hybrid System" then the check engine and check HEV lights are illuminated. The vehicle loses power and even with the gas pedal pushed firmly to the floor the engine isn't producing power. This is a safety issue because I've lost power while driving on busy roads and can't clear the intersection, etc. This was reproduced at the dealership and Hyundai is performing a warranty replacement of the "hybrid system". I wanted to make NHTSA aware of the issue because on the Hyundai forums I'm seeing similar reports made. There is an open campaign to update the software for the hybrid system, 9B4, but this software update did not fix the issue.
Additional Notes:
The hybrid system flashes "Check Hybrid System" then the check engine and check HEV lights are illuminated. The vehicle loses power and even with the gas pedal pushed firmly to the floor the engine isn't producing power. This is a safety issue because I've lost power while driving on busy roads and can't clear the intersection, etc. This was reproduced at the dealership and Hyundai is performing a warranty replacement of the "hybrid system". I wanted to make NHTSA aware of the issue because on the Hyundai forums I'm seeing similar reports made. There is an open campaign to update the software for the hybrid system, 9B4, but this software update did not fix the issue.
Mfg Campaign: 11603250
Recall Date: Jul 18, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The hybrid system flashes "Check Hybrid System" then the check engine and check HEV lights are illuminated. The vehicle loses power and even with the gas pedal pushed firmly to the floor the engine isn't producing power. This is a safety issue because I've lost power while driving on busy roads and can't clear the intersection, etc. This was reproduced at the dealership and Hyundai is performing a warranty replacement of the "hybrid system". I wanted to make NHTSA aware of the issue because on the Hyundai forums I'm seeing similar reports made. There is an open campaign to update the software for the hybrid system, 9B4, but this software update did not fix the issue.
Corrective Action:
The hybrid system flashes "Check Hybrid System" then the check engine and check HEV lights are illuminated. The vehicle loses power and even with the gas pedal pushed firmly to the floor the engine isn't producing power. This is a safety issue because I've lost power while driving on busy roads and can't clear the intersection, etc. This was reproduced at the dealership and Hyundai is performing a warranty replacement of the "hybrid system". I wanted to make NHTSA aware of the issue because on the Hyundai forums I'm seeing similar reports made. There is an open campaign to update the software for the hybrid system, 9B4, but this software update did not fix the issue.
Additional Notes:
The hybrid system flashes "Check Hybrid System" then the check engine and check HEV lights are illuminated. The vehicle loses power and even with the gas pedal pushed firmly to the floor the engine isn't producing power. This is a safety issue because I've lost power while driving on busy roads and can't clear the intersection, etc. This was reproduced at the dealership and Hyundai is performing a warranty replacement of the "hybrid system". I wanted to make NHTSA aware of the issue because on the Hyundai forums I'm seeing similar reports made. There is an open campaign to update the software for the hybrid system, 9B4, but this software update did not fix the issue.
Mfg Campaign: 11603250
Recall Date: Jul 18, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving down highway going about 65 miles an hour no hazards in front or behind me suddenly Red flash emergency breaking lights and car slammed On brakes resolved on its own in about 3 seconds but could have caused an accident
Corrective Action:
Driving down highway going about 65 miles an hour no hazards in front or behind me suddenly Red flash emergency breaking lights and car slammed On brakes resolved on its own in about 3 seconds but could have caused an accident
Additional Notes:
Driving down highway going about 65 miles an hour no hazards in front or behind me suddenly Red flash emergency breaking lights and car slammed On brakes resolved on its own in about 3 seconds but could have caused an accident
Mfg Campaign: 11592269
Recall Date: Jun 3, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Corrective Action:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Additional Notes:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Mfg Campaign: 11581051
Recall Date: Apr 4, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Corrective Action:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Additional Notes:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Mfg Campaign: 11581051
Recall Date: Apr 4, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Corrective Action:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Additional Notes:
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
Mfg Campaign: 11581051
Recall Date: Apr 4, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on busy highway the vehicle would not accelerate even with more gas applied. Gave warning to check hybrid system and pull to safety. Vehicle wouldn’t turn off after pulling over and in park with flashers on. Various warning lights all came on, gave message of battery discharge warning, check brakes, check ABS, check brakes then everything complete shut off including hazard lights. Wouldn’t start after that until jumped by tow driver. This is the second time this occurred, first time being within the first year after purchase.
Corrective Action:
While driving on busy highway the vehicle would not accelerate even with more gas applied. Gave warning to check hybrid system and pull to safety. Vehicle wouldn’t turn off after pulling over and in park with flashers on. Various warning lights all came on, gave message of battery discharge warning, check brakes, check ABS, check brakes then everything complete shut off including hazard lights. Wouldn’t start after that until jumped by tow driver. This is the second time this occurred, first time being within the first year after purchase.
Additional Notes:
While driving on busy highway the vehicle would not accelerate even with more gas applied. Gave warning to check hybrid system and pull to safety. Vehicle wouldn’t turn off after pulling over and in park with flashers on. Various warning lights all came on, gave message of battery discharge warning, check brakes, check ABS, check brakes then everything complete shut off including hazard lights. Wouldn’t start after that until jumped by tow driver. This is the second time this occurred, first time being within the first year after purchase.
Mfg Campaign: 11577556
Recall Date: Mar 15, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on busy highway the vehicle would not accelerate even with more gas applied. Gave warning to check hybrid system and pull to safety. Vehicle wouldn’t turn off after pulling over and in park with flashers on. Various warning lights all came on, gave message of battery discharge warning, check brakes, check ABS, check brakes then everything complete shut off including hazard lights. Wouldn’t start after that until jumped by tow driver. This is the second time this occurred, first time being within the first year after purchase.
Corrective Action:
While driving on busy highway the vehicle would not accelerate even with more gas applied. Gave warning to check hybrid system and pull to safety. Vehicle wouldn’t turn off after pulling over and in park with flashers on. Various warning lights all came on, gave message of battery discharge warning, check brakes, check ABS, check brakes then everything complete shut off including hazard lights. Wouldn’t start after that until jumped by tow driver. This is the second time this occurred, first time being within the first year after purchase.
Additional Notes:
While driving on busy highway the vehicle would not accelerate even with more gas applied. Gave warning to check hybrid system and pull to safety. Vehicle wouldn’t turn off after pulling over and in park with flashers on. Various warning lights all came on, gave message of battery discharge warning, check brakes, check ABS, check brakes then everything complete shut off including hazard lights. Wouldn’t start after that until jumped by tow driver. This is the second time this occurred, first time being within the first year after purchase.
Mfg Campaign: 11577556
Recall Date: Mar 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated while attempting to drive through a yellow light, the vehicle failed to accelerate upon the depression of the accelerator pedal without warning. The same failure occurred soon after while on a highway ramp. The contact attempted to merge onto the highway, but the vehicle failed to accelerate with the accelerator pedal depressed to the floorboard. The contact pulled off to the shoulder of the highway and restarted the vehicle; the vehicle resumed normal operation after the engine restart. The dealer was notified of the failure and an appointment was made to have the vehicle serviced. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 32,340.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated while attempting to drive through a yellow light, the vehicle failed to accelerate upon the depression of the accelerator pedal without warning. The same failure occurred soon after while on a highway ramp. The contact attempted to merge onto the highway, but the vehicle failed to accelerate with the accelerator pedal depressed to the floorboard. The contact pulled off to the shoulder of the highway and restarted the vehicle; the vehicle resumed normal operation after the engine restart. The dealer was notified of the failure and an appointment was made to have the vehicle serviced. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 32,340.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated while attempting to drive through a yellow light, the vehicle failed to accelerate upon the depression of the accelerator pedal without warning. The same failure occurred soon after while on a highway ramp. The contact attempted to merge onto the highway, but the vehicle failed to accelerate with the accelerator pedal depressed to the floorboard. The contact pulled off to the shoulder of the highway and restarted the vehicle; the vehicle resumed normal operation after the engine restart. The dealer was notified of the failure and an appointment was made to have the vehicle serviced. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 32,340.
Mfg Campaign: 11576861
Recall Date: Mar 12, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury