Complaints & Recalls
Consumer Complaints
152 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car shook and then lights and alarms went off indicating something went wrong with the hybrid system. The car stopped accelerating, would shake, and then accelerated no more than 10 mph. It was absolutely crazy! Luckily, the highway that I was traveling on was not a busy one at the time because all I thought was this could have been a major accident if on a fast moving freeway. I managed to pull over and started reading online about this issue occurring with other customers who purchased the same or similar vehicle. So, I found a post and had shut the car off for 5 minutes, then restart and sit for 10 minutes, and then the car should work. It did! However, during the time of waiting I did reach out to the dealership and they said if the car is working there is nothing they could do. So, I assumed it was safe to use travel to work for a meeting and set up my classroom for the start of the new school year. On my way home from school, the issue happened again. I immediately contacted the dealership and was able to get the car to them. They started running diagnostic tests and currently have the vehicle on hand. However, I don't really feel safe now with this car given the circumstances. What if this should happen again? What if this happens to me or someone else who is traveling on a busy highway and it causes injury or even death to an accident. The engine light came on, battery light flickered on and off, the car shook, the car's HEV system warning was going off, etc. Please help and look into this matter. I do not have any documentation of repair as the car currently sits at the dealership, but I was so upset thinking about what could have happened and felt the need to report the issue.
Corrective Action:
The car shook and then lights and alarms went off indicating something went wrong with the hybrid system. The car stopped accelerating, would shake, and then accelerated no more than 10 mph. It was absolutely crazy! Luckily, the highway that I was traveling on was not a busy one at the time because all I thought was this could have been a major accident if on a fast moving freeway. I managed to pull over and started reading online about this issue occurring with other customers who purchased the same or similar vehicle. So, I found a post and had shut the car off for 5 minutes, then restart and sit for 10 minutes, and then the car should work. It did! However, during the time of waiting I did reach out to the dealership and they said if the car is working there is nothing they could do. So, I assumed it was safe to use travel to work for a meeting and set up my classroom for the start of the new school year. On my way home from school, the issue happened again. I immediately contacted the dealership and was able to get the car to them. They started running diagnostic tests and currently have the vehicle on hand. However, I don't really feel safe now with this car given the circumstances. What if this should happen again? What if this happens to me or someone else who is traveling on a busy highway and it causes injury or even death to an accident. The engine light came on, battery light flickered on and off, the car shook, the car's HEV system warning was going off, etc. Please help and look into this matter. I do not have any documentation of repair as the car currently sits at the dealership, but I was so upset thinking about what could have happened and felt the need to report the issue.
Additional Notes:
The car shook and then lights and alarms went off indicating something went wrong with the hybrid system. The car stopped accelerating, would shake, and then accelerated no more than 10 mph. It was absolutely crazy! Luckily, the highway that I was traveling on was not a busy one at the time because all I thought was this could have been a major accident if on a fast moving freeway. I managed to pull over and started reading online about this issue occurring with other customers who purchased the same or similar vehicle. So, I found a post and had shut the car off for 5 minutes, then restart and sit for 10 minutes, and then the car should work. It did! However, during the time of waiting I did reach out to the dealership and they said if the car is working there is nothing they could do. So, I assumed it was safe to use travel to work for a meeting and set up my classroom for the start of the new school year. On my way home from school, the issue happened again. I immediately contacted the dealership and was able to get the car to them. They started running diagnostic tests and currently have the vehicle on hand. However, I don't really feel safe now with this car given the circumstances. What if this should happen again? What if this happens to me or someone else who is traveling on a busy highway and it causes injury or even death to an accident. The engine light came on, battery light flickered on and off, the car shook, the car's HEV system warning was going off, etc. Please help and look into this matter. I do not have any documentation of repair as the car currently sits at the dealership, but I was so upset thinking about what could have happened and felt the need to report the issue.
Mfg Campaign: 11539110
Recall Date: Aug 17, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Corrective Action:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Additional Notes:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Mfg Campaign: 11537212
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Corrective Action:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Additional Notes:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Mfg Campaign: 11537212
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Corrective Action:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Additional Notes:
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Mfg Campaign: 11537212
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Corrective Action:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Additional Notes:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Mfg Campaign: 11537302
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Corrective Action:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Additional Notes:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Mfg Campaign: 11537302
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Corrective Action:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Additional Notes:
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Mfg Campaign: 11537302
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Corrective Action:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Additional Notes:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Mfg Campaign: 11536095
Recall Date: Aug 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Corrective Action:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Additional Notes:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Mfg Campaign: 11536095
Recall Date: Aug 2, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Corrective Action:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Additional Notes:
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Mfg Campaign: 11536095
Recall Date: Aug 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
An engine alert go off to Refill Inverter Coolant. However, Coolant was full. When temp Gets hot 93+ seems to trigger alert. There is a technical service bulletin Hyundia issued “22-HC-002H“ REFILL INVERTER COOLANT WARNING LIGHT ON. TSB says to flush system. About 100 people posted on this issue. Post mention two types of coolant used a pink in newer models and blue in older 2022 models. Some mentioned replacing coolant pump. Apparently known issue and not appropriately addressed by Hyundai and Kia also has this issue, same engine platforms in both.
Corrective Action:
An engine alert go off to Refill Inverter Coolant. However, Coolant was full. When temp Gets hot 93+ seems to trigger alert. There is a technical service bulletin Hyundia issued “22-HC-002H“ REFILL INVERTER COOLANT WARNING LIGHT ON. TSB says to flush system. About 100 people posted on this issue. Post mention two types of coolant used a pink in newer models and blue in older 2022 models. Some mentioned replacing coolant pump. Apparently known issue and not appropriately addressed by Hyundai and Kia also has this issue, same engine platforms in both.
Additional Notes:
An engine alert go off to Refill Inverter Coolant. However, Coolant was full. When temp Gets hot 93+ seems to trigger alert. There is a technical service bulletin Hyundia issued “22-HC-002H“ REFILL INVERTER COOLANT WARNING LIGHT ON. TSB says to flush system. About 100 people posted on this issue. Post mention two types of coolant used a pink in newer models and blue in older 2022 models. Some mentioned replacing coolant pump. Apparently known issue and not appropriately addressed by Hyundai and Kia also has this issue, same engine platforms in both.
Mfg Campaign: 11535232
Recall Date: Jul 29, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11533488
Recall Date: Jul 20, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Corrective Action:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Additional Notes:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Mfg Campaign: 11533320
Recall Date: Jul 19, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Corrective Action:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Additional Notes:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Mfg Campaign: 11533320
Recall Date: Jul 19, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Corrective Action:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Additional Notes:
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Mfg Campaign: 11533320
Recall Date: Jul 19, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.
Corrective Action:
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.
Additional Notes:
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.
Mfg Campaign: 11532258
Recall Date: Jul 14, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.
Corrective Action:
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.
Additional Notes:
HeV and engine light came on while car was in motion and immediately lost power/decelerated, causing traffic hazzard to other potential drivers due to sudden and unexpected change in speed and inability to move car out of road. There were no prior warnings. Car is in shop and available for inspection.
Mfg Campaign: 11532258
Recall Date: Jul 14, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
the inverter refill coolant light keeps coming on. Check the fluid levels with the car running and off and the are full. Contact Hyundai and they have no idea what this is. Seeing this all over the forums for the 2022 Hybrid.
Corrective Action:
the inverter refill coolant light keeps coming on. Check the fluid levels with the car running and off and the are full. Contact Hyundai and they have no idea what this is. Seeing this all over the forums for the 2022 Hybrid.
Additional Notes:
the inverter refill coolant light keeps coming on. Check the fluid levels with the car running and off and the are full. Contact Hyundai and they have no idea what this is. Seeing this all over the forums for the 2022 Hybrid.
Mfg Campaign: 11532113
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car broke down on the highway, found oil leaked out. Oil Plug fell off during drive making immediate oil loss which in result caused catastrophic engine failure. Vehicle needs new engine. The car received service maintenance in authorized Hyundai City of Bay Ridge Dealership. Car is less then one years old with only 4500 miles on it and oil plugs are not supposed to fall off the car without any apparent reason.
Corrective Action:
My car broke down on the highway, found oil leaked out. Oil Plug fell off during drive making immediate oil loss which in result caused catastrophic engine failure. Vehicle needs new engine. The car received service maintenance in authorized Hyundai City of Bay Ridge Dealership. Car is less then one years old with only 4500 miles on it and oil plugs are not supposed to fall off the car without any apparent reason.
Additional Notes:
My car broke down on the highway, found oil leaked out. Oil Plug fell off during drive making immediate oil loss which in result caused catastrophic engine failure. Vehicle needs new engine. The car received service maintenance in authorized Hyundai City of Bay Ridge Dealership. Car is less then one years old with only 4500 miles on it and oil plugs are not supposed to fall off the car without any apparent reason.
Mfg Campaign: 11532158
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the hybrid alert warning light illuminated, and the vehicle then decelerated. The contact veered the vehicle off the road and turned the vehicle off and restarted the vehicle. The collision alert and check engine warning light illuminated. The vehicle was taken to the dealer where the contact was informed of an unknown issue with the power train however, the contact was informed that failure was corrected independently and that the check engine warning light needed to be reset. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and provided a case number. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the hybrid alert warning light illuminated, and the vehicle then decelerated. The contact veered the vehicle off the road and turned the vehicle off and restarted the vehicle. The collision alert and check engine warning light illuminated. The vehicle was taken to the dealer where the contact was informed of an unknown issue with the power train however, the contact was informed that failure was corrected independently and that the check engine warning light needed to be reset. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and provided a case number. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the hybrid alert warning light illuminated, and the vehicle then decelerated. The contact veered the vehicle off the road and turned the vehicle off and restarted the vehicle. The collision alert and check engine warning light illuminated. The vehicle was taken to the dealer where the contact was informed of an unknown issue with the power train however, the contact was informed that failure was corrected independently and that the check engine warning light needed to be reset. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and provided a case number. The failure mileage was approximately 4,000.
Mfg Campaign: 11527983
Recall Date: Jun 20, 2023
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