Complaints & Recalls
Consumer Complaints
152 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Within only two weeks of purchase this new car would suddenly stall in the middle of the road. The computer tells you to pull over. We continued to try and get the dealer to fix this issue, they first ignored us, then they secondly tried and successfully replicated the issue. They said there is no way they can fix the issue. This dangerous stalling in the middle of the road happened numerous times. You will push the pedal all the way to the ground and it won’t go over 20mph. This is a very dangerous issue and these vehicles need to stop being sold. It is very dangerous. We have been left without our money back and without a car to drive for months. We cannot drive the Tucson as it is simply too dangerous and must be towed to go anywhere for salvage.
Corrective Action:
Within only two weeks of purchase this new car would suddenly stall in the middle of the road. The computer tells you to pull over. We continued to try and get the dealer to fix this issue, they first ignored us, then they secondly tried and successfully replicated the issue. They said there is no way they can fix the issue. This dangerous stalling in the middle of the road happened numerous times. You will push the pedal all the way to the ground and it won’t go over 20mph. This is a very dangerous issue and these vehicles need to stop being sold. It is very dangerous. We have been left without our money back and without a car to drive for months. We cannot drive the Tucson as it is simply too dangerous and must be towed to go anywhere for salvage.
Additional Notes:
Within only two weeks of purchase this new car would suddenly stall in the middle of the road. The computer tells you to pull over. We continued to try and get the dealer to fix this issue, they first ignored us, then they secondly tried and successfully replicated the issue. They said there is no way they can fix the issue. This dangerous stalling in the middle of the road happened numerous times. You will push the pedal all the way to the ground and it won’t go over 20mph. This is a very dangerous issue and these vehicles need to stop being sold. It is very dangerous. We have been left without our money back and without a car to drive for months. We cannot drive the Tucson as it is simply too dangerous and must be towed to go anywhere for salvage.
Mfg Campaign: 11512347
Recall Date: Mar 17, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at various speeds with the Collision Avoidance System (CAS) engaged, the vehicle would abruptly stop. Additionally, the vehicle also jerked to the right or to the left. Additionally, the instrument panel, gauges, and the radio unit went black. The contact stated that the wheel was firmly gripped, and the vehicle veered to the side of the road. The contact also stated that although the Collision Avoidance System (CAS) had been disabled the feature automatically reactivated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at various speeds with the Collision Avoidance System (CAS) engaged, the vehicle would abruptly stop. Additionally, the vehicle also jerked to the right or to the left. Additionally, the instrument panel, gauges, and the radio unit went black. The contact stated that the wheel was firmly gripped, and the vehicle veered to the side of the road. The contact also stated that although the Collision Avoidance System (CAS) had been disabled the feature automatically reactivated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at various speeds with the Collision Avoidance System (CAS) engaged, the vehicle would abruptly stop. Additionally, the vehicle also jerked to the right or to the left. Additionally, the instrument panel, gauges, and the radio unit went black. The contact stated that the wheel was firmly gripped, and the vehicle veered to the side of the road. The contact also stated that although the Collision Avoidance System (CAS) had been disabled the feature automatically reactivated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500.
Mfg Campaign: 11512053
Recall Date: Mar 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Went to get state inspection sticker and when there ask them to check the oil, because every time I checked the oil it showed over filled. The dealership checked it show over filled when they checked it and put it on rack to drain the oil and put some of that oil in a bottle. Told me would need to get approval from hyundai to fix the issue. Two days later hyundai refused to fix problem said there was water in the oil pan. Then accused me of driving the vehicle through high water to which I never have and told them so, but they refused to find out how water is getting into the oil pan. They said all the fluid levels are normal, so they don't know where or how its getting in the oil pan. I bought the car from the same dealership brand new and have had it 1 1/2 years and only have 2475 miles on the vehicle.
Corrective Action:
Went to get state inspection sticker and when there ask them to check the oil, because every time I checked the oil it showed over filled. The dealership checked it show over filled when they checked it and put it on rack to drain the oil and put some of that oil in a bottle. Told me would need to get approval from hyundai to fix the issue. Two days later hyundai refused to fix problem said there was water in the oil pan. Then accused me of driving the vehicle through high water to which I never have and told them so, but they refused to find out how water is getting into the oil pan. They said all the fluid levels are normal, so they don't know where or how its getting in the oil pan. I bought the car from the same dealership brand new and have had it 1 1/2 years and only have 2475 miles on the vehicle.
Additional Notes:
Went to get state inspection sticker and when there ask them to check the oil, because every time I checked the oil it showed over filled. The dealership checked it show over filled when they checked it and put it on rack to drain the oil and put some of that oil in a bottle. Told me would need to get approval from hyundai to fix the issue. Two days later hyundai refused to fix problem said there was water in the oil pan. Then accused me of driving the vehicle through high water to which I never have and told them so, but they refused to find out how water is getting into the oil pan. They said all the fluid levels are normal, so they don't know where or how its getting in the oil pan. I bought the car from the same dealership brand new and have had it 1 1/2 years and only have 2475 miles on the vehicle.
Mfg Campaign: 11510248
Recall Date: Mar 5, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Corrective Action:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Additional Notes:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Mfg Campaign: 11509235
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Corrective Action:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Additional Notes:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Mfg Campaign: 11509235
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Corrective Action:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Additional Notes:
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Mfg Campaign: 11509235
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 42 MPH, the vehicle experienced phantom sudden braking. There was no warning light illuminated. The contact disengaged the brake assist feature; however, the feature independently reactivated. The dealer was contacted and informed about the failure but offered no assistance. The manufacturer was contacted, and a case was filed. The approximate failure mileage was 19,000.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 42 MPH, the vehicle experienced phantom sudden braking. There was no warning light illuminated. The contact disengaged the brake assist feature; however, the feature independently reactivated. The dealer was contacted and informed about the failure but offered no assistance. The manufacturer was contacted, and a case was filed. The approximate failure mileage was 19,000.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 42 MPH, the vehicle experienced phantom sudden braking. There was no warning light illuminated. The contact disengaged the brake assist feature; however, the feature independently reactivated. The dealer was contacted and informed about the failure but offered no assistance. The manufacturer was contacted, and a case was filed. The approximate failure mileage was 19,000.
Mfg Campaign: 11507641
Recall Date: Feb 16, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
During the day, even in bright sunlight, the headlights are on because the auto headlight sensor is faulty. This causes the LED display for the climate control to be unreadable as it “thinks” it is night and defaults to a very dim display setting. This is a safety concern since you can’t see what temperature, what fan setting or what mode the climate control is on. You end up needing to take your eyes off the road and moving your head around to try and see the very dim display. This ONLY happens to the climate control display. The main driving gauge display and infotainment display are fine. In speaking with the Hyundai dealer, they tested several other Tucson‘s and all have the same problem. So there is an issue with the auto headlight sensor turning on the headlights and dimming the climate control display when it should not. I have a 2022 Hyundai Tucson Hybrid SEL Convenience.
Corrective Action:
During the day, even in bright sunlight, the headlights are on because the auto headlight sensor is faulty. This causes the LED display for the climate control to be unreadable as it “thinks” it is night and defaults to a very dim display setting. This is a safety concern since you can’t see what temperature, what fan setting or what mode the climate control is on. You end up needing to take your eyes off the road and moving your head around to try and see the very dim display. This ONLY happens to the climate control display. The main driving gauge display and infotainment display are fine. In speaking with the Hyundai dealer, they tested several other Tucson‘s and all have the same problem. So there is an issue with the auto headlight sensor turning on the headlights and dimming the climate control display when it should not. I have a 2022 Hyundai Tucson Hybrid SEL Convenience.
Additional Notes:
During the day, even in bright sunlight, the headlights are on because the auto headlight sensor is faulty. This causes the LED display for the climate control to be unreadable as it “thinks” it is night and defaults to a very dim display setting. This is a safety concern since you can’t see what temperature, what fan setting or what mode the climate control is on. You end up needing to take your eyes off the road and moving your head around to try and see the very dim display. This ONLY happens to the climate control display. The main driving gauge display and infotainment display are fine. In speaking with the Hyundai dealer, they tested several other Tucson‘s and all have the same problem. So there is an issue with the auto headlight sensor turning on the headlights and dimming the climate control display when it should not. I have a 2022 Hyundai Tucson Hybrid SEL Convenience.
Mfg Campaign: 11506790
Recall Date: Feb 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”
Corrective Action:
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”
Additional Notes:
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”
Mfg Campaign: 11505484
Recall Date: Feb 3, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”
Corrective Action:
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”
Additional Notes:
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”
Mfg Campaign: 11505484
Recall Date: Feb 3, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the interstate going highway speed approx 65-70mph when car began decelerating to a stop. No warning light ever came on.
Corrective Action:
I was driving down the interstate going highway speed approx 65-70mph when car began decelerating to a stop. No warning light ever came on.
Additional Notes:
I was driving down the interstate going highway speed approx 65-70mph when car began decelerating to a stop. No warning light ever came on.
Mfg Campaign: 11504785
Recall Date: Jan 31, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Corrective Action:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Additional Notes:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Mfg Campaign: 11501146
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Corrective Action:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Additional Notes:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Mfg Campaign: 11501146
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Corrective Action:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Additional Notes:
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Mfg Campaign: 11501146
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Corrective Action:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Additional Notes:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Mfg Campaign: 11501153
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Corrective Action:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Additional Notes:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Mfg Campaign: 11501153
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Corrective Action:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Additional Notes:
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Mfg Campaign: 11501153
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights on the 2022 Hyundai Tucson Hybrid Ltd are a road safety hazard. The dealer says they are not aware of the issue, which makes no sense all you have to do is google it and see others with the same issue. Turning on the headlights creates a dark shadow. I have to drive with my brights on when turning, and most of the time at night. The bottom shadow moves with every movement. You can see the triangles on the road, and again when turning you lose light. If I would have driven this vehicle at night, I would not have purchased it. I have contact Hyundai but so far no response. I purchased this in April and I am ready to sell it. I can't put dates in the date section has this has been from April 2022 until today 1/2/23 and will continue.
Corrective Action:
The headlights on the 2022 Hyundai Tucson Hybrid Ltd are a road safety hazard. The dealer says they are not aware of the issue, which makes no sense all you have to do is google it and see others with the same issue. Turning on the headlights creates a dark shadow. I have to drive with my brights on when turning, and most of the time at night. The bottom shadow moves with every movement. You can see the triangles on the road, and again when turning you lose light. If I would have driven this vehicle at night, I would not have purchased it. I have contact Hyundai but so far no response. I purchased this in April and I am ready to sell it. I can't put dates in the date section has this has been from April 2022 until today 1/2/23 and will continue.
Additional Notes:
The headlights on the 2022 Hyundai Tucson Hybrid Ltd are a road safety hazard. The dealer says they are not aware of the issue, which makes no sense all you have to do is google it and see others with the same issue. Turning on the headlights creates a dark shadow. I have to drive with my brights on when turning, and most of the time at night. The bottom shadow moves with every movement. You can see the triangles on the road, and again when turning you lose light. If I would have driven this vehicle at night, I would not have purchased it. I have contact Hyundai but so far no response. I purchased this in April and I am ready to sell it. I can't put dates in the date section has this has been from April 2022 until today 1/2/23 and will continue.
Mfg Campaign: 11499787
Recall Date: Jan 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.
Corrective Action:
I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.
Additional Notes:
I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.
Mfg Campaign: 11494210
Recall Date: Nov 19, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.
Corrective Action:
I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.
Additional Notes:
I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.
Mfg Campaign: 11494210
Recall Date: Nov 19, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury