Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I TRY TO ACCELERATE FROM A STOP AT AT A SLOW SPEED THIS CAR HAS EXTREME LAG. SOMETIMES IT CAN TAKE UP TO 3 SECONDS FOR THE ENGINE TO RESPOND AND THEN ALL OF A SUDDEN THE CAR JUMPS AND ACCELERATES TOO QUICKLY. THIS PROBLEM HAS MADE IT VERY DIFFICULT TO JUDGE WHEN I CAN CROSS TRAFFIC BECAUSE I NEVER KNOW WHEN THE CAR WILL ACTUALLY ACCELERATE.
Corrective Action:
WHEN I TRY TO ACCELERATE FROM A STOP AT AT A SLOW SPEED THIS CAR HAS EXTREME LAG. SOMETIMES IT CAN TAKE UP TO 3 SECONDS FOR THE ENGINE TO RESPOND AND THEN ALL OF A SUDDEN THE CAR JUMPS AND ACCELERATES TOO QUICKLY. THIS PROBLEM HAS MADE IT VERY DIFFICULT TO JUDGE WHEN I CAN CROSS TRAFFIC BECAUSE I NEVER KNOW WHEN THE CAR WILL ACTUALLY ACCELERATE.
Additional Notes:
WHEN I TRY TO ACCELERATE FROM A STOP AT AT A SLOW SPEED THIS CAR HAS EXTREME LAG. SOMETIMES IT CAN TAKE UP TO 3 SECONDS FOR THE ENGINE TO RESPOND AND THEN ALL OF A SUDDEN THE CAR JUMPS AND ACCELERATES TOO QUICKLY. THIS PROBLEM HAS MADE IT VERY DIFFICULT TO JUDGE WHEN I CAN CROSS TRAFFIC BECAUSE I NEVER KNOW WHEN THE CAR WILL ACTUALLY ACCELERATE.
Mfg Campaign: 10898523
Recall Date: Aug 25, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2016 HYUNDAI TUCSON LIMITED 1.6T (ULTIMATE PKG) VEHICLE WAS PURCHASED BRAND NEW MAY 30 2016. MANY TIMES THE VEHICLE HAS HESITATED AND/OR LURCHED INTO GEAR FROM A DEAD STOP. THE DCT TRANSMISSION HESITATES NOTICEABLY WHEN ACCELERATING FROM DEAD STOP. VEHICLE HAD APPROXIMATELY 2,700 MILES AT THE TIME OF THE MAIN INCIDENT DESCRIBED BELOW (WE NOTICED HESITATION IN STARTING FROM DEAD STOP RIGHT FROM TIME OF PURCHASE AND QUESTIONED THE SALES PERSON. HE STATED THAT WAS DUE THE DCT AND WE NEEDED TO GET USED TO DRIVING THIS TYPE OF VEHICLE). THE VEHICLE WAS ON AN INTERSTATE EXIT RAMP AT A COMPLETE STOP WITH THE DRIVERS FOOT ON THE BREAK, WHEN DRIVER TOOK HIS FOOT OF THE BREAK TO STEP ON THE ACCELERATOR THE VEHICLE BEGAN TO ROLL BACK AND WOULD NOT GO FORWARD, SO THE DRIVER STEPPED HARDER ON THE ACCELERATOR, WHEN THE DCT AND TRANSMISSION FINALLY ENGAGED THE VEHICLE LURCHED SHARPLY FORWARD AND THE TIRES SCREECHED LOUDLY. (THIS BASICALLY FELT AS IF THE VEHICLE WAS PREFORMING A NEUTRAL SLAM). WHEN AT A DEAD STOP THE DCT CLUTCHES PERIODICALLY WILL NOT ENGAGE THE TRANSMISSION, IT'S LIKE THE CAR IS IN NEUTRAL AND THEN IT WILL START TO MOVE. I HAVE NOW SEEN MORE THE 160 SIMILAR COMPLAINTS ON THE 'NHTSA' WEB SITE AND MANY MORE ON OTHER SITES WHEN GOOGLING 2016 HYUNDAI TUCSON AUTOMATIC TRANSMISSION PROBLEMS.
Corrective Action:
2016 HYUNDAI TUCSON LIMITED 1.6T (ULTIMATE PKG) VEHICLE WAS PURCHASED BRAND NEW MAY 30 2016. MANY TIMES THE VEHICLE HAS HESITATED AND/OR LURCHED INTO GEAR FROM A DEAD STOP. THE DCT TRANSMISSION HESITATES NOTICEABLY WHEN ACCELERATING FROM DEAD STOP. VEHICLE HAD APPROXIMATELY 2,700 MILES AT THE TIME OF THE MAIN INCIDENT DESCRIBED BELOW (WE NOTICED HESITATION IN STARTING FROM DEAD STOP RIGHT FROM TIME OF PURCHASE AND QUESTIONED THE SALES PERSON. HE STATED THAT WAS DUE THE DCT AND WE NEEDED TO GET USED TO DRIVING THIS TYPE OF VEHICLE). THE VEHICLE WAS ON AN INTERSTATE EXIT RAMP AT A COMPLETE STOP WITH THE DRIVERS FOOT ON THE BREAK, WHEN DRIVER TOOK HIS FOOT OF THE BREAK TO STEP ON THE ACCELERATOR THE VEHICLE BEGAN TO ROLL BACK AND WOULD NOT GO FORWARD, SO THE DRIVER STEPPED HARDER ON THE ACCELERATOR, WHEN THE DCT AND TRANSMISSION FINALLY ENGAGED THE VEHICLE LURCHED SHARPLY FORWARD AND THE TIRES SCREECHED LOUDLY. (THIS BASICALLY FELT AS IF THE VEHICLE WAS PREFORMING A NEUTRAL SLAM). WHEN AT A DEAD STOP THE DCT CLUTCHES PERIODICALLY WILL NOT ENGAGE THE TRANSMISSION, IT'S LIKE THE CAR IS IN NEUTRAL AND THEN IT WILL START TO MOVE. I HAVE NOW SEEN MORE THE 160 SIMILAR COMPLAINTS ON THE 'NHTSA' WEB SITE AND MANY MORE ON OTHER SITES WHEN GOOGLING 2016 HYUNDAI TUCSON AUTOMATIC TRANSMISSION PROBLEMS.
Additional Notes:
2016 HYUNDAI TUCSON LIMITED 1.6T (ULTIMATE PKG) VEHICLE WAS PURCHASED BRAND NEW MAY 30 2016. MANY TIMES THE VEHICLE HAS HESITATED AND/OR LURCHED INTO GEAR FROM A DEAD STOP. THE DCT TRANSMISSION HESITATES NOTICEABLY WHEN ACCELERATING FROM DEAD STOP. VEHICLE HAD APPROXIMATELY 2,700 MILES AT THE TIME OF THE MAIN INCIDENT DESCRIBED BELOW (WE NOTICED HESITATION IN STARTING FROM DEAD STOP RIGHT FROM TIME OF PURCHASE AND QUESTIONED THE SALES PERSON. HE STATED THAT WAS DUE THE DCT AND WE NEEDED TO GET USED TO DRIVING THIS TYPE OF VEHICLE). THE VEHICLE WAS ON AN INTERSTATE EXIT RAMP AT A COMPLETE STOP WITH THE DRIVERS FOOT ON THE BREAK, WHEN DRIVER TOOK HIS FOOT OF THE BREAK TO STEP ON THE ACCELERATOR THE VEHICLE BEGAN TO ROLL BACK AND WOULD NOT GO FORWARD, SO THE DRIVER STEPPED HARDER ON THE ACCELERATOR, WHEN THE DCT AND TRANSMISSION FINALLY ENGAGED THE VEHICLE LURCHED SHARPLY FORWARD AND THE TIRES SCREECHED LOUDLY. (THIS BASICALLY FELT AS IF THE VEHICLE WAS PREFORMING A NEUTRAL SLAM). WHEN AT A DEAD STOP THE DCT CLUTCHES PERIODICALLY WILL NOT ENGAGE THE TRANSMISSION, IT'S LIKE THE CAR IS IN NEUTRAL AND THEN IT WILL START TO MOVE. I HAVE NOW SEEN MORE THE 160 SIMILAR COMPLAINTS ON THE 'NHTSA' WEB SITE AND MANY MORE ON OTHER SITES WHEN GOOGLING 2016 HYUNDAI TUCSON AUTOMATIC TRANSMISSION PROBLEMS.
Mfg Campaign: 10898333
Recall Date: Aug 24, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED MY 2016 HYUNDAI TUCSON IN MARCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. I'M SCARED FOR MY LIFE AND CHILDREN'S LIFE. MY TUSCAN WILL BE STOPPED AT A STOP LIGHT , STOP SIGN, OR WHERE EVER IT FEELS LIKE NOT GOING. I PUSH THE PEDAL TO GO AND IT DOESN'T. AT TIMES IT WILL JERK AS WELL. ONE TIME, I WAS AT A RED LIGHT AND I TRIED TO GO AND IT WOULDN'T LET ME. I ALMOST GOT HIT BY A VEHICLE. THANK GOODNESS BY CHILDREN WASN'T WITH ME. I HAVE TAKEN MY CAR INTO THE DEALER 4 TIMES. THEY KEPT MY TUSCAN FOR ALMOST A MONTH. IT'S AUGUST AND THEY HAVE MY TUSCAN AGAIN. I STILL DON'T HAVE IT.
Corrective Action:
I PURCHASED MY 2016 HYUNDAI TUCSON IN MARCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. I'M SCARED FOR MY LIFE AND CHILDREN'S LIFE. MY TUSCAN WILL BE STOPPED AT A STOP LIGHT , STOP SIGN, OR WHERE EVER IT FEELS LIKE NOT GOING. I PUSH THE PEDAL TO GO AND IT DOESN'T. AT TIMES IT WILL JERK AS WELL. ONE TIME, I WAS AT A RED LIGHT AND I TRIED TO GO AND IT WOULDN'T LET ME. I ALMOST GOT HIT BY A VEHICLE. THANK GOODNESS BY CHILDREN WASN'T WITH ME. I HAVE TAKEN MY CAR INTO THE DEALER 4 TIMES. THEY KEPT MY TUSCAN FOR ALMOST A MONTH. IT'S AUGUST AND THEY HAVE MY TUSCAN AGAIN. I STILL DON'T HAVE IT.
Additional Notes:
I PURCHASED MY 2016 HYUNDAI TUCSON IN MARCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. I'M SCARED FOR MY LIFE AND CHILDREN'S LIFE. MY TUSCAN WILL BE STOPPED AT A STOP LIGHT , STOP SIGN, OR WHERE EVER IT FEELS LIKE NOT GOING. I PUSH THE PEDAL TO GO AND IT DOESN'T. AT TIMES IT WILL JERK AS WELL. ONE TIME, I WAS AT A RED LIGHT AND I TRIED TO GO AND IT WOULDN'T LET ME. I ALMOST GOT HIT BY A VEHICLE. THANK GOODNESS BY CHILDREN WASN'T WITH ME. I HAVE TAKEN MY CAR INTO THE DEALER 4 TIMES. THEY KEPT MY TUSCAN FOR ALMOST A MONTH. IT'S AUGUST AND THEY HAVE MY TUSCAN AGAIN. I STILL DON'T HAVE IT.
Mfg Campaign: 10897509
Recall Date: Aug 22, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN TRYING TO ACCELERATE FROM A STOP, FROM TIME TO TIME THE CAR WILL NOT MOVE. I CAN TAKE MY FOOT OFF THE BRAKE AND IT WILL INCREASE RPM BUT NOT ROLL. I PRESS THE GAS AND IT WILL INCREASE RPM BUT NOT ROLL. IT WILL NOT ROLL FORWARD UNTIL SIGNIFICANT GAS IS APPLIED AND RPMS ARE VERY HIGH. THE CAR STARTED DOING THIS AT ABOUT 4500 MILES. I HAVE TAKEN IT TO 2 DEALERSHIPS TO HAVE IT FIXED. THEY DO A "SOFTWARE UPDATE" BUT THIS DOES NOT FIX THE PROBLEM. I EVEN SHOWED A SERVICE MANAGER THE YOUTUBE VIDEO OF WHAT THE CAR IS DOING, IN CASE I WASN'T COMMUNICATING CLEARLY ENOUGH. I AM WRITING THIS AFTER THE 2ND "REPAIR" AS THE PROBLEM CONTINUES. THIS PROBLEM NEEDS TO BE FIXED. WHEN I AM STOPPED AT A RED LIGHT, IT IS AN ANNOYANCE TO ME AND EVERYONE AROUND ME. I IS ALSO A SAFETY CONCERN. WHEN I AM TRYING TO CROSS 3 LANES OF TRAFFIC AND MY CAR HESITATES, IT IS DOWNRIGHT UNSAFE.
Corrective Action:
WHEN TRYING TO ACCELERATE FROM A STOP, FROM TIME TO TIME THE CAR WILL NOT MOVE. I CAN TAKE MY FOOT OFF THE BRAKE AND IT WILL INCREASE RPM BUT NOT ROLL. I PRESS THE GAS AND IT WILL INCREASE RPM BUT NOT ROLL. IT WILL NOT ROLL FORWARD UNTIL SIGNIFICANT GAS IS APPLIED AND RPMS ARE VERY HIGH. THE CAR STARTED DOING THIS AT ABOUT 4500 MILES. I HAVE TAKEN IT TO 2 DEALERSHIPS TO HAVE IT FIXED. THEY DO A "SOFTWARE UPDATE" BUT THIS DOES NOT FIX THE PROBLEM. I EVEN SHOWED A SERVICE MANAGER THE YOUTUBE VIDEO OF WHAT THE CAR IS DOING, IN CASE I WASN'T COMMUNICATING CLEARLY ENOUGH. I AM WRITING THIS AFTER THE 2ND "REPAIR" AS THE PROBLEM CONTINUES. THIS PROBLEM NEEDS TO BE FIXED. WHEN I AM STOPPED AT A RED LIGHT, IT IS AN ANNOYANCE TO ME AND EVERYONE AROUND ME. I IS ALSO A SAFETY CONCERN. WHEN I AM TRYING TO CROSS 3 LANES OF TRAFFIC AND MY CAR HESITATES, IT IS DOWNRIGHT UNSAFE.
Additional Notes:
WHEN TRYING TO ACCELERATE FROM A STOP, FROM TIME TO TIME THE CAR WILL NOT MOVE. I CAN TAKE MY FOOT OFF THE BRAKE AND IT WILL INCREASE RPM BUT NOT ROLL. I PRESS THE GAS AND IT WILL INCREASE RPM BUT NOT ROLL. IT WILL NOT ROLL FORWARD UNTIL SIGNIFICANT GAS IS APPLIED AND RPMS ARE VERY HIGH. THE CAR STARTED DOING THIS AT ABOUT 4500 MILES. I HAVE TAKEN IT TO 2 DEALERSHIPS TO HAVE IT FIXED. THEY DO A "SOFTWARE UPDATE" BUT THIS DOES NOT FIX THE PROBLEM. I EVEN SHOWED A SERVICE MANAGER THE YOUTUBE VIDEO OF WHAT THE CAR IS DOING, IN CASE I WASN'T COMMUNICATING CLEARLY ENOUGH. I AM WRITING THIS AFTER THE 2ND "REPAIR" AS THE PROBLEM CONTINUES. THIS PROBLEM NEEDS TO BE FIXED. WHEN I AM STOPPED AT A RED LIGHT, IT IS AN ANNOYANCE TO ME AND EVERYONE AROUND ME. I IS ALSO A SAFETY CONCERN. WHEN I AM TRYING TO CROSS 3 LANES OF TRAFFIC AND MY CAR HESITATES, IT IS DOWNRIGHT UNSAFE.
Mfg Campaign: 10897467
Recall Date: Aug 21, 2016
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AIR CONDITIONING WILL QUIT WORKING AND JUST BLOW WARM AIR. THIS HAS HAPPENED OVER 5 TIMES. USUALLY JUST TURNING THE SYSTEM OFF AND THEN BACK ON AFTER A FEW SECONDS WILL RESTART THE SYSTEM. ONE TIME OVER THE TIME OF THREE HOURS THE SYSTEM WOULD GO OFF AND NOT RESTART AFTER 30 MINUTES.
Corrective Action:
THE AIR CONDITIONING WILL QUIT WORKING AND JUST BLOW WARM AIR. THIS HAS HAPPENED OVER 5 TIMES. USUALLY JUST TURNING THE SYSTEM OFF AND THEN BACK ON AFTER A FEW SECONDS WILL RESTART THE SYSTEM. ONE TIME OVER THE TIME OF THREE HOURS THE SYSTEM WOULD GO OFF AND NOT RESTART AFTER 30 MINUTES.
Additional Notes:
THE AIR CONDITIONING WILL QUIT WORKING AND JUST BLOW WARM AIR. THIS HAS HAPPENED OVER 5 TIMES. USUALLY JUST TURNING THE SYSTEM OFF AND THEN BACK ON AFTER A FEW SECONDS WILL RESTART THE SYSTEM. ONE TIME OVER THE TIME OF THREE HOURS THE SYSTEM WOULD GO OFF AND NOT RESTART AFTER 30 MINUTES.
Mfg Campaign: 10897366
Recall Date: Aug 20, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER COMING TO A STOP, THE CAR WILL NOT MOVE FORWARD WHEN IN DRIVE. THE ENGINE REVS HOWEVER THE CAR WILL NOT MOVE. THIS HAS OCCURRED MORE THAN 6 TIMES. I HAVE HAD REPAIRED BY DEALER TWO TIMES AND PROBLEM HAS NOT BEEN RESOLVED. THIS LAST INCIDENT TOOK OVER 15 MINUTES BEFORE I COULD GET THE CAR TO MOVE. FORWARD AND WAS STUCK ON A MAJOR 4 LANE ROAD. I TRIED TURNING CAR OFF, MOVING TO NEUTRAL AND BACK TO DRIVE, PUT THE CAR IN REVERSE, AND THEN TRY DRIVE AGAIN. NOTHING CORRECTED THE SITUATION. FINALLY WAS ABLE TO MOVE CAR A FEW JERKY FEET AND THEN CONTINUE TO REV ENGINE UNTIL CAR CONTINUED TO MOVE. THE CAR DID MOVE IN REVERSE. CAR DID STOP IN MIDDLE OF INTERSECTION ONCE AND JUST STARTING GOING IN TIME TO JUST MISSED BEING T-BONED BY DUMP TRUCK. HAVE MAJOR CONCERNS THAT COULD BE INVOLVED IN HORRIFIC ACCIDENT BECAUSE DON'T KNOW WHEN THIS ISSUE WILL ARRIVE AGAIN. THE CAR IS EIGHT MONTHS OLD.
Corrective Action:
AFTER COMING TO A STOP, THE CAR WILL NOT MOVE FORWARD WHEN IN DRIVE. THE ENGINE REVS HOWEVER THE CAR WILL NOT MOVE. THIS HAS OCCURRED MORE THAN 6 TIMES. I HAVE HAD REPAIRED BY DEALER TWO TIMES AND PROBLEM HAS NOT BEEN RESOLVED. THIS LAST INCIDENT TOOK OVER 15 MINUTES BEFORE I COULD GET THE CAR TO MOVE. FORWARD AND WAS STUCK ON A MAJOR 4 LANE ROAD. I TRIED TURNING CAR OFF, MOVING TO NEUTRAL AND BACK TO DRIVE, PUT THE CAR IN REVERSE, AND THEN TRY DRIVE AGAIN. NOTHING CORRECTED THE SITUATION. FINALLY WAS ABLE TO MOVE CAR A FEW JERKY FEET AND THEN CONTINUE TO REV ENGINE UNTIL CAR CONTINUED TO MOVE. THE CAR DID MOVE IN REVERSE. CAR DID STOP IN MIDDLE OF INTERSECTION ONCE AND JUST STARTING GOING IN TIME TO JUST MISSED BEING T-BONED BY DUMP TRUCK. HAVE MAJOR CONCERNS THAT COULD BE INVOLVED IN HORRIFIC ACCIDENT BECAUSE DON'T KNOW WHEN THIS ISSUE WILL ARRIVE AGAIN. THE CAR IS EIGHT MONTHS OLD.
Additional Notes:
AFTER COMING TO A STOP, THE CAR WILL NOT MOVE FORWARD WHEN IN DRIVE. THE ENGINE REVS HOWEVER THE CAR WILL NOT MOVE. THIS HAS OCCURRED MORE THAN 6 TIMES. I HAVE HAD REPAIRED BY DEALER TWO TIMES AND PROBLEM HAS NOT BEEN RESOLVED. THIS LAST INCIDENT TOOK OVER 15 MINUTES BEFORE I COULD GET THE CAR TO MOVE. FORWARD AND WAS STUCK ON A MAJOR 4 LANE ROAD. I TRIED TURNING CAR OFF, MOVING TO NEUTRAL AND BACK TO DRIVE, PUT THE CAR IN REVERSE, AND THEN TRY DRIVE AGAIN. NOTHING CORRECTED THE SITUATION. FINALLY WAS ABLE TO MOVE CAR A FEW JERKY FEET AND THEN CONTINUE TO REV ENGINE UNTIL CAR CONTINUED TO MOVE. THE CAR DID MOVE IN REVERSE. CAR DID STOP IN MIDDLE OF INTERSECTION ONCE AND JUST STARTING GOING IN TIME TO JUST MISSED BEING T-BONED BY DUMP TRUCK. HAVE MAJOR CONCERNS THAT COULD BE INVOLVED IN HORRIFIC ACCIDENT BECAUSE DON'T KNOW WHEN THIS ISSUE WILL ARRIVE AGAIN. THE CAR IS EIGHT MONTHS OLD.
Mfg Campaign: 10897364
Recall Date: Aug 20, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2016 HYUNDAI TUCSON LIMITED THAT IVE BEEN HAVING DCT PROBLEMS WITH. FIRST ISSUE I WAS IN THE LEFT HAD TURN LANE AT A BUSY INTERSECTION AND THE CAR WOULDN'T MOVE JUST REV LIKE IT WAS IN NEUTRAL CAUSING ME TO BLOCK TRAFFIC AND ALMOST GET INTO A ACCIDENT. SECOND I WENT ON A HIKE UP AT ANGELES FOREST AND DIDN'T GET BACK TO MY VEHICLE TILL IT WAS DARK OUT AND MY CAR WOULDNT MOVE AGAIN AND THIS TIME IT WAS FOLLOWED BY A TRANS TEMP TO HIGH WARNING AND I WAS IN THE MIDDLE OF NOWHERE WITH NO SERVICE. I CAN NO LONGER TRUST THIS VEHICLE AT ALL.
Corrective Action:
I HAVE A 2016 HYUNDAI TUCSON LIMITED THAT IVE BEEN HAVING DCT PROBLEMS WITH. FIRST ISSUE I WAS IN THE LEFT HAD TURN LANE AT A BUSY INTERSECTION AND THE CAR WOULDN'T MOVE JUST REV LIKE IT WAS IN NEUTRAL CAUSING ME TO BLOCK TRAFFIC AND ALMOST GET INTO A ACCIDENT. SECOND I WENT ON A HIKE UP AT ANGELES FOREST AND DIDN'T GET BACK TO MY VEHICLE TILL IT WAS DARK OUT AND MY CAR WOULDNT MOVE AGAIN AND THIS TIME IT WAS FOLLOWED BY A TRANS TEMP TO HIGH WARNING AND I WAS IN THE MIDDLE OF NOWHERE WITH NO SERVICE. I CAN NO LONGER TRUST THIS VEHICLE AT ALL.
Additional Notes:
I HAVE A 2016 HYUNDAI TUCSON LIMITED THAT IVE BEEN HAVING DCT PROBLEMS WITH. FIRST ISSUE I WAS IN THE LEFT HAD TURN LANE AT A BUSY INTERSECTION AND THE CAR WOULDN'T MOVE JUST REV LIKE IT WAS IN NEUTRAL CAUSING ME TO BLOCK TRAFFIC AND ALMOST GET INTO A ACCIDENT. SECOND I WENT ON A HIKE UP AT ANGELES FOREST AND DIDN'T GET BACK TO MY VEHICLE TILL IT WAS DARK OUT AND MY CAR WOULDNT MOVE AGAIN AND THIS TIME IT WAS FOLLOWED BY A TRANS TEMP TO HIGH WARNING AND I WAS IN THE MIDDLE OF NOWHERE WITH NO SERVICE. I CAN NO LONGER TRUST THIS VEHICLE AT ALL.
Mfg Campaign: 10897045
Recall Date: Aug 19, 2016
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN COMING OFF A DEAD STOP IT FAILS TO GO. RPM'S REV BUT THE CAR DOES NOT MOVE. IT DOES NOT MOVE AFTER BEING STOPPED AT A LIGHT OR WHEN WAITING TO MAKE A LEFT TURN. HAS HAPPENED NUMEROUS TIMES. I HAVE ALMOST BEEN REAR ENDED AND T-BONED. I TOOK IT IN FOR SERVICE (JUNE 2016) THE FIRST TIME IT HAPPENED AND WAS TOLD THERE WAS NOTHING WRONG WITH IT. THAT WAS A MONTH AGO AND IT IS HAPPENING AGAIN. THIS TIME IT WAS WORSE. I CONTACTED SERVICE AT MY DEALERSHIP AND WAS TOLD THAT A FIX CAME OUT THAT MORNING. THAT IS A LIE SINCE I HAVE BEEN RESEARCHING THIS ISSUE ON LINE. CONSUMER REPORTS SAID THE FIRST FIX WAS ISSUED IN DEC 2015 (WHEN I PURCHASED MY CAR) AND THIS RECENT FIX WAS ISSUED A WEEK AGO.I NOW HAVE TO WAIT 5 DAYS DRIVING AN UNSAFE CAR BEFORE THEY WILL WORK ON IT. I CONTACTED CORPORATE AND AM WAITING FOR A PHONE CALL TO DISCUSS THIS. ALSO SPUTTERING WHEN ACCELERATING HAS BEEN GOING ON SINCE THE FIRST MONTH I HAD THE CAR. I DON'T THINK THEY REALIZE HOW DANGEROUS THIS IS. DOES SOMEONE NEED TO GET HURT OR KILLED BEFORE HYUNDAI ISSUES A RECALL AND/OR A BUY BACK?? I ONLY HAVE 4300 MILES ON THE CAR. I FEEL UNSAFE DRIVING IT.
Corrective Action:
WHEN COMING OFF A DEAD STOP IT FAILS TO GO. RPM'S REV BUT THE CAR DOES NOT MOVE. IT DOES NOT MOVE AFTER BEING STOPPED AT A LIGHT OR WHEN WAITING TO MAKE A LEFT TURN. HAS HAPPENED NUMEROUS TIMES. I HAVE ALMOST BEEN REAR ENDED AND T-BONED. I TOOK IT IN FOR SERVICE (JUNE 2016) THE FIRST TIME IT HAPPENED AND WAS TOLD THERE WAS NOTHING WRONG WITH IT. THAT WAS A MONTH AGO AND IT IS HAPPENING AGAIN. THIS TIME IT WAS WORSE. I CONTACTED SERVICE AT MY DEALERSHIP AND WAS TOLD THAT A FIX CAME OUT THAT MORNING. THAT IS A LIE SINCE I HAVE BEEN RESEARCHING THIS ISSUE ON LINE. CONSUMER REPORTS SAID THE FIRST FIX WAS ISSUED IN DEC 2015 (WHEN I PURCHASED MY CAR) AND THIS RECENT FIX WAS ISSUED A WEEK AGO.I NOW HAVE TO WAIT 5 DAYS DRIVING AN UNSAFE CAR BEFORE THEY WILL WORK ON IT. I CONTACTED CORPORATE AND AM WAITING FOR A PHONE CALL TO DISCUSS THIS. ALSO SPUTTERING WHEN ACCELERATING HAS BEEN GOING ON SINCE THE FIRST MONTH I HAD THE CAR. I DON'T THINK THEY REALIZE HOW DANGEROUS THIS IS. DOES SOMEONE NEED TO GET HURT OR KILLED BEFORE HYUNDAI ISSUES A RECALL AND/OR A BUY BACK?? I ONLY HAVE 4300 MILES ON THE CAR. I FEEL UNSAFE DRIVING IT.
Additional Notes:
WHEN COMING OFF A DEAD STOP IT FAILS TO GO. RPM'S REV BUT THE CAR DOES NOT MOVE. IT DOES NOT MOVE AFTER BEING STOPPED AT A LIGHT OR WHEN WAITING TO MAKE A LEFT TURN. HAS HAPPENED NUMEROUS TIMES. I HAVE ALMOST BEEN REAR ENDED AND T-BONED. I TOOK IT IN FOR SERVICE (JUNE 2016) THE FIRST TIME IT HAPPENED AND WAS TOLD THERE WAS NOTHING WRONG WITH IT. THAT WAS A MONTH AGO AND IT IS HAPPENING AGAIN. THIS TIME IT WAS WORSE. I CONTACTED SERVICE AT MY DEALERSHIP AND WAS TOLD THAT A FIX CAME OUT THAT MORNING. THAT IS A LIE SINCE I HAVE BEEN RESEARCHING THIS ISSUE ON LINE. CONSUMER REPORTS SAID THE FIRST FIX WAS ISSUED IN DEC 2015 (WHEN I PURCHASED MY CAR) AND THIS RECENT FIX WAS ISSUED A WEEK AGO.I NOW HAVE TO WAIT 5 DAYS DRIVING AN UNSAFE CAR BEFORE THEY WILL WORK ON IT. I CONTACTED CORPORATE AND AM WAITING FOR A PHONE CALL TO DISCUSS THIS. ALSO SPUTTERING WHEN ACCELERATING HAS BEEN GOING ON SINCE THE FIRST MONTH I HAD THE CAR. I DON'T THINK THEY REALIZE HOW DANGEROUS THIS IS. DOES SOMEONE NEED TO GET HURT OR KILLED BEFORE HYUNDAI ISSUES A RECALL AND/OR A BUY BACK?? I ONLY HAVE 4300 MILES ON THE CAR. I FEEL UNSAFE DRIVING IT.
Mfg Campaign: 10897175
Recall Date: Aug 19, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THE VEHICLE ON 8/6/16 BUT THE DEALERSHIP HAD TO LOCATED THE VEHICLE WITH OUR SPECIFICATIONS AND GET IT FROM ANOTHER DEALER. WE TEST DROVE A SIMILAR TUCSON AND WHILE WE DROVE THE TEST VEHICLE IT WOULD NOT ACCELERATE AFTER BEING STOPPED AT A RED LIGHT. THEN THE RPM'S WHERE GOING CRAZY AND IT FELT LIKE THE TRANSMISSION WAS SLIPPING. IT HAD 5,000 MI. ON IT AND THE SALESMAN HAD TO TAKE IT TO THE SERVICE DEPT. WE ASKED IF THIS WAS A COMMON ISSUE, HE ASSURED US IT WASN'T AND PLAYED IT OFF. SADLY, WE DID END UP PURCHASING ANOTHER TUCSON 2016 WITH 356 MI. ON IT ON 8/8/2016. I HAVE ALREADY HAD PROBLEMS WITH IT. 1ST) TRYING TO BACK OUT OF MY DRIVEWAY, WOULD NOT GO. 2ND) LEAVING A PARKING SPACE IT WOULD NOT GO FORWARD. 3RD) DRIVING IN A PARKING GARAGE UPHILL AND THE TRANSMISSION WAS SLIPPING AND COULDN'T GO UP THE RAMP PROPERLY. I TRIED TO TAKE IT BACK TO THE AUTOMAX DEALERSHIP IN NORMAN, OK AND THEY WOULD NOT TAKE IT BACK AFTER 3 DAYS AND THEY KNOWINGLY SOLD ME AND UNSAFE AND DEFECTIVE VEHICLE!!! I HAVEN'T EVEN USED A HALF TANK OF GAS. I DID TELL THEM TO STOP THE PAPERWORK ON IT AND NOW WE ARE DEALING WITH HYUNDAI HEADQUARTERS. I AM CURRENTLY DRIVING A RENTAL CAR AND MY BRAND NEW UNSAFE AND DEFECTIVE HYUNDAI TUCSON 2016 IS SITTING IN MY DRIVEWAY!!!! HYUNDAI NEEDS TO TAKE THESE VEHICLE OFF THE ROAD BEFORE ANYONE DIES!!! THERE NEEDS TO BE AN INVESTIGATION ASAP!!!!!!
Corrective Action:
I PURCHASED THE VEHICLE ON 8/6/16 BUT THE DEALERSHIP HAD TO LOCATED THE VEHICLE WITH OUR SPECIFICATIONS AND GET IT FROM ANOTHER DEALER. WE TEST DROVE A SIMILAR TUCSON AND WHILE WE DROVE THE TEST VEHICLE IT WOULD NOT ACCELERATE AFTER BEING STOPPED AT A RED LIGHT. THEN THE RPM'S WHERE GOING CRAZY AND IT FELT LIKE THE TRANSMISSION WAS SLIPPING. IT HAD 5,000 MI. ON IT AND THE SALESMAN HAD TO TAKE IT TO THE SERVICE DEPT. WE ASKED IF THIS WAS A COMMON ISSUE, HE ASSURED US IT WASN'T AND PLAYED IT OFF. SADLY, WE DID END UP PURCHASING ANOTHER TUCSON 2016 WITH 356 MI. ON IT ON 8/8/2016. I HAVE ALREADY HAD PROBLEMS WITH IT. 1ST) TRYING TO BACK OUT OF MY DRIVEWAY, WOULD NOT GO. 2ND) LEAVING A PARKING SPACE IT WOULD NOT GO FORWARD. 3RD) DRIVING IN A PARKING GARAGE UPHILL AND THE TRANSMISSION WAS SLIPPING AND COULDN'T GO UP THE RAMP PROPERLY. I TRIED TO TAKE IT BACK TO THE AUTOMAX DEALERSHIP IN NORMAN, OK AND THEY WOULD NOT TAKE IT BACK AFTER 3 DAYS AND THEY KNOWINGLY SOLD ME AND UNSAFE AND DEFECTIVE VEHICLE!!! I HAVEN'T EVEN USED A HALF TANK OF GAS. I DID TELL THEM TO STOP THE PAPERWORK ON IT AND NOW WE ARE DEALING WITH HYUNDAI HEADQUARTERS. I AM CURRENTLY DRIVING A RENTAL CAR AND MY BRAND NEW UNSAFE AND DEFECTIVE HYUNDAI TUCSON 2016 IS SITTING IN MY DRIVEWAY!!!! HYUNDAI NEEDS TO TAKE THESE VEHICLE OFF THE ROAD BEFORE ANYONE DIES!!! THERE NEEDS TO BE AN INVESTIGATION ASAP!!!!!!
Additional Notes:
I PURCHASED THE VEHICLE ON 8/6/16 BUT THE DEALERSHIP HAD TO LOCATED THE VEHICLE WITH OUR SPECIFICATIONS AND GET IT FROM ANOTHER DEALER. WE TEST DROVE A SIMILAR TUCSON AND WHILE WE DROVE THE TEST VEHICLE IT WOULD NOT ACCELERATE AFTER BEING STOPPED AT A RED LIGHT. THEN THE RPM'S WHERE GOING CRAZY AND IT FELT LIKE THE TRANSMISSION WAS SLIPPING. IT HAD 5,000 MI. ON IT AND THE SALESMAN HAD TO TAKE IT TO THE SERVICE DEPT. WE ASKED IF THIS WAS A COMMON ISSUE, HE ASSURED US IT WASN'T AND PLAYED IT OFF. SADLY, WE DID END UP PURCHASING ANOTHER TUCSON 2016 WITH 356 MI. ON IT ON 8/8/2016. I HAVE ALREADY HAD PROBLEMS WITH IT. 1ST) TRYING TO BACK OUT OF MY DRIVEWAY, WOULD NOT GO. 2ND) LEAVING A PARKING SPACE IT WOULD NOT GO FORWARD. 3RD) DRIVING IN A PARKING GARAGE UPHILL AND THE TRANSMISSION WAS SLIPPING AND COULDN'T GO UP THE RAMP PROPERLY. I TRIED TO TAKE IT BACK TO THE AUTOMAX DEALERSHIP IN NORMAN, OK AND THEY WOULD NOT TAKE IT BACK AFTER 3 DAYS AND THEY KNOWINGLY SOLD ME AND UNSAFE AND DEFECTIVE VEHICLE!!! I HAVEN'T EVEN USED A HALF TANK OF GAS. I DID TELL THEM TO STOP THE PAPERWORK ON IT AND NOW WE ARE DEALING WITH HYUNDAI HEADQUARTERS. I AM CURRENTLY DRIVING A RENTAL CAR AND MY BRAND NEW UNSAFE AND DEFECTIVE HYUNDAI TUCSON 2016 IS SITTING IN MY DRIVEWAY!!!! HYUNDAI NEEDS TO TAKE THESE VEHICLE OFF THE ROAD BEFORE ANYONE DIES!!! THERE NEEDS TO BE AN INVESTIGATION ASAP!!!!!!
Mfg Campaign: 10896682
Recall Date: Aug 17, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
10.10.15 I PURCHASED A NEW 2016 HYUNDAI TUCSON LIMITED FWD 1.6L TURBO DTC. I NOTICED THE HESITATION AND LAG ISSUES WITH THE TRANSMISSION AS DOCUMENTED IN SIMILAR COMPLAINTS; HOWEVER, WHEN THESE ISSUES WHERE MENTIONED TO THE DEALERSHIP THEY WERE DISMISSED AS BEING NORMAL FOR THIS TYPE OF TRANSMISSION. I HAVE MADE 3 TRIPS TO THE DEALERSHIP; ALTHOUGH, I CONTINUED TO EXPERIENCING THE SAME ISSUES WITH THE TRANSMISSION, I WAS NEVER INFORMED OF ANY TRANSMISSION ISSUES OR THAT HYUNDAI HAD ISSUED A FIX IN DECEMBER 2015 TO ADDRESS THE HESITATION ISSUES IN THE TRANSMISSION. 07.25.16 MY MOM WAS DRIVING MY VEHICHLE AND WAS LEFT STRANDED IN THE CHIC-FIL-A DRIVE THRU BECAUSE THE TRANSMISSION FAILED TO ENGAGE. MY MOM WAS IN DRIVE WITH HER FOOT ON THE BRAKE, BUT WHEN SHE REMOVED HER FOOT FROM THE BRAKE TO MOVE UP IN LINE THE VEHICLE DID NOT MOVE, EVEN WITH EXCESSIVE ACCELERATION. THE VEHICLE WAS PLACED IN NEUTRAL, REVERSE, AND DRIVE AGAIN AND FAILED TO MOVE IN ANY GEAR. THE VEHICLE HAD TO BE PUSHED OUT OF LINE INTO A PARKING SPOT. 07.27.16 THE DEALERSHIP ADVISED MY VEHICHLE WAS READY TO PICK UP. WHEN ASKED, THEY STATED THERE WAS "NO" ISSUE WITH THE TRANSMISSION AS THEY COULD NOT DUPLICATE THE ISSUE. THEY HAD NO IDEA WHY MY VEHICHLE HAD BECOME STRANDED, BUT IT WAS READY FOR ME TO PICK UP. AFTER REFUSING TO TAKE BACK AND DRIVE A VEHICHLE IN THIS UNSAFE CONDITION, THEY OFFERED TO HAVE A TECHNICIAN DRIVE IT AROUND FOR A FEW DAYS TO SEE IF HE COULD DUPLICATE THE ISSUE. 08.11.16 DEALERSHIP LEFT A VOICEMAIL STATING HYUNDAI ISSUED A RECALL TO REPAIR THE ISSUE WITH THE TRANSMISSION FAILING TO "PULL", ADVISED MY VEHICLE HAD BEEN FIXED PER THIS RECALL, AND THE ISSUE WOULD NOT HAPPEN AGAIN. MY CONCERN NOW IS WHETHER THIS ISSUE HAS BEEN TRULY FIXED ONCE I PICK UP MY VEHICHLE FROM THE DEALERSHIP AND IF DRIVING IT LIKE THIS HAS CAUSED DAMAGE TO THE TRANSMISSION OR ENGINE.
Corrective Action:
10.10.15 I PURCHASED A NEW 2016 HYUNDAI TUCSON LIMITED FWD 1.6L TURBO DTC. I NOTICED THE HESITATION AND LAG ISSUES WITH THE TRANSMISSION AS DOCUMENTED IN SIMILAR COMPLAINTS; HOWEVER, WHEN THESE ISSUES WHERE MENTIONED TO THE DEALERSHIP THEY WERE DISMISSED AS BEING NORMAL FOR THIS TYPE OF TRANSMISSION. I HAVE MADE 3 TRIPS TO THE DEALERSHIP; ALTHOUGH, I CONTINUED TO EXPERIENCING THE SAME ISSUES WITH THE TRANSMISSION, I WAS NEVER INFORMED OF ANY TRANSMISSION ISSUES OR THAT HYUNDAI HAD ISSUED A FIX IN DECEMBER 2015 TO ADDRESS THE HESITATION ISSUES IN THE TRANSMISSION. 07.25.16 MY MOM WAS DRIVING MY VEHICHLE AND WAS LEFT STRANDED IN THE CHIC-FIL-A DRIVE THRU BECAUSE THE TRANSMISSION FAILED TO ENGAGE. MY MOM WAS IN DRIVE WITH HER FOOT ON THE BRAKE, BUT WHEN SHE REMOVED HER FOOT FROM THE BRAKE TO MOVE UP IN LINE THE VEHICLE DID NOT MOVE, EVEN WITH EXCESSIVE ACCELERATION. THE VEHICLE WAS PLACED IN NEUTRAL, REVERSE, AND DRIVE AGAIN AND FAILED TO MOVE IN ANY GEAR. THE VEHICLE HAD TO BE PUSHED OUT OF LINE INTO A PARKING SPOT. 07.27.16 THE DEALERSHIP ADVISED MY VEHICHLE WAS READY TO PICK UP. WHEN ASKED, THEY STATED THERE WAS "NO" ISSUE WITH THE TRANSMISSION AS THEY COULD NOT DUPLICATE THE ISSUE. THEY HAD NO IDEA WHY MY VEHICHLE HAD BECOME STRANDED, BUT IT WAS READY FOR ME TO PICK UP. AFTER REFUSING TO TAKE BACK AND DRIVE A VEHICHLE IN THIS UNSAFE CONDITION, THEY OFFERED TO HAVE A TECHNICIAN DRIVE IT AROUND FOR A FEW DAYS TO SEE IF HE COULD DUPLICATE THE ISSUE. 08.11.16 DEALERSHIP LEFT A VOICEMAIL STATING HYUNDAI ISSUED A RECALL TO REPAIR THE ISSUE WITH THE TRANSMISSION FAILING TO "PULL", ADVISED MY VEHICLE HAD BEEN FIXED PER THIS RECALL, AND THE ISSUE WOULD NOT HAPPEN AGAIN. MY CONCERN NOW IS WHETHER THIS ISSUE HAS BEEN TRULY FIXED ONCE I PICK UP MY VEHICHLE FROM THE DEALERSHIP AND IF DRIVING IT LIKE THIS HAS CAUSED DAMAGE TO THE TRANSMISSION OR ENGINE.
Additional Notes:
10.10.15 I PURCHASED A NEW 2016 HYUNDAI TUCSON LIMITED FWD 1.6L TURBO DTC. I NOTICED THE HESITATION AND LAG ISSUES WITH THE TRANSMISSION AS DOCUMENTED IN SIMILAR COMPLAINTS; HOWEVER, WHEN THESE ISSUES WHERE MENTIONED TO THE DEALERSHIP THEY WERE DISMISSED AS BEING NORMAL FOR THIS TYPE OF TRANSMISSION. I HAVE MADE 3 TRIPS TO THE DEALERSHIP; ALTHOUGH, I CONTINUED TO EXPERIENCING THE SAME ISSUES WITH THE TRANSMISSION, I WAS NEVER INFORMED OF ANY TRANSMISSION ISSUES OR THAT HYUNDAI HAD ISSUED A FIX IN DECEMBER 2015 TO ADDRESS THE HESITATION ISSUES IN THE TRANSMISSION. 07.25.16 MY MOM WAS DRIVING MY VEHICHLE AND WAS LEFT STRANDED IN THE CHIC-FIL-A DRIVE THRU BECAUSE THE TRANSMISSION FAILED TO ENGAGE. MY MOM WAS IN DRIVE WITH HER FOOT ON THE BRAKE, BUT WHEN SHE REMOVED HER FOOT FROM THE BRAKE TO MOVE UP IN LINE THE VEHICLE DID NOT MOVE, EVEN WITH EXCESSIVE ACCELERATION. THE VEHICLE WAS PLACED IN NEUTRAL, REVERSE, AND DRIVE AGAIN AND FAILED TO MOVE IN ANY GEAR. THE VEHICLE HAD TO BE PUSHED OUT OF LINE INTO A PARKING SPOT. 07.27.16 THE DEALERSHIP ADVISED MY VEHICHLE WAS READY TO PICK UP. WHEN ASKED, THEY STATED THERE WAS "NO" ISSUE WITH THE TRANSMISSION AS THEY COULD NOT DUPLICATE THE ISSUE. THEY HAD NO IDEA WHY MY VEHICHLE HAD BECOME STRANDED, BUT IT WAS READY FOR ME TO PICK UP. AFTER REFUSING TO TAKE BACK AND DRIVE A VEHICHLE IN THIS UNSAFE CONDITION, THEY OFFERED TO HAVE A TECHNICIAN DRIVE IT AROUND FOR A FEW DAYS TO SEE IF HE COULD DUPLICATE THE ISSUE. 08.11.16 DEALERSHIP LEFT A VOICEMAIL STATING HYUNDAI ISSUED A RECALL TO REPAIR THE ISSUE WITH THE TRANSMISSION FAILING TO "PULL", ADVISED MY VEHICLE HAD BEEN FIXED PER THIS RECALL, AND THE ISSUE WOULD NOT HAPPEN AGAIN. MY CONCERN NOW IS WHETHER THIS ISSUE HAS BEEN TRULY FIXED ONCE I PICK UP MY VEHICHLE FROM THE DEALERSHIP AND IF DRIVING IT LIKE THIS HAS CAUSED DAMAGE TO THE TRANSMISSION OR ENGINE.
Mfg Campaign: 10896344
Recall Date: Aug 16, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO PROCEED FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND WHEN THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO PROCEED FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND WHEN THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO PROCEED FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND WHEN THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Mfg Campaign: 10896410
Recall Date: Aug 16, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS MY SECOND COMPLAINT CONCERNING THIS VEHICLE. MY ORIGINAL COMPLAINT WAS ON 06/27/16 WHERE I STATED THAT THE CAR WILL NEUTRAL OUT WHEN TAKING OFF FROM A STOP. AS SO MANY HAVE SAID IN THERE COMPLAINTS, VEHICLE IS UNSAFE TO DRIVE. ON 7/8/16, I DROPPED MY CAR OFF AT CHAPMAN HYUNDAI WHERE IT SAT FOR 34 DAYS BEING DESTROYED BY THE ELEMENTS OF THE ARIZONA SUN, BEFORE HYUNDAI AMERICA FINALLY RELEASED A SOFTWARE UPDATE. BACK IN MAY, I HAD REQUESTED HYUNDAI REPURCHASE THIS VEHICLE BECAUSE I FELT IT WAS UNSAFE TO DRIVE, WHICH OF COURSE WAS DECLINED. AFTER REQUESTING AN ENGINEER TO PERSONALLY LOOK AT MY VEHICLE, I WAS INFORMED (07/08/16) THAT HYUNDAI IS AWARE OF THE ISSUE AND IS WORKING ON A SOFTWARE UPDATE WITH NO ETA. FINALLY AFTER MY CAR WAS THERE FOR 34 DAYS, THEY INFORMED ME THAT THE UPDATE HAS BEEN PERFORMED AND MY CAR IS OPERATING AS DESIGNED. THIS INFORMATION COMES A FEW DAYS TOO LATE AS ANYTHING PASS THE 30 DAYS IS CONSIDERED LEMON LAW IN ARIZONA. SINCE THE DAY WE DROPPED OFF THE CAR, WE HAVE INSISTED THAT THEY REPURCHASE THIS UNSAFE VEHICLE. ON THE 11TH OF AUGUST, WE WERE INFORMED THAT ARE REQUEST FOR 'REPURCHASE' HAS BEEN APPROVED. ON THE 13TH , I PICKED UP MY VEHICLE AND NOW IT SITS IN MY GARAGE WAITING FOR THE 'REPURCHASE' TO COMPLETE. DON'T LET HYUNDAI GET AWAY WITH THIS, HOLD THEIR FEET TO THE FIRE AND DEMAND THEY REPURCHASE YOUR CAR. THE ISSUE IS SAFETY AND THEY WANT US TO BELIEVE IT'S ALL FIXED WITH A SOFTWARE UPDATE? WHAT ABOUT 34 DAYS MY CAR WAS BEING DESTROYED BY THE SUN / ELEMENTS? WHAT ABOUT THE DAMAGE THAT HAS BEEN DONE TO OUR CARS BY THE CLUTCH 'SLIPPING' OR 'NEUTRALLING' OUT? ANYONE WOULD LIKE MORE INFORMATION ON HOW TO GO ABOUT THIS PROCESS - PLEASE CALL ME OR EMAIL ME AT [XXX] OR [XXX] I FEEL FOR ALL OF YOU AND UNDERSTAND YOUR PAIN. PLEASE STAND UP AND FIGHT HYUNDAI TOOTH AND NAIL ON THIS PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THIS IS MY SECOND COMPLAINT CONCERNING THIS VEHICLE. MY ORIGINAL COMPLAINT WAS ON 06/27/16 WHERE I STATED THAT THE CAR WILL NEUTRAL OUT WHEN TAKING OFF FROM A STOP. AS SO MANY HAVE SAID IN THERE COMPLAINTS, VEHICLE IS UNSAFE TO DRIVE. ON 7/8/16, I DROPPED MY CAR OFF AT CHAPMAN HYUNDAI WHERE IT SAT FOR 34 DAYS BEING DESTROYED BY THE ELEMENTS OF THE ARIZONA SUN, BEFORE HYUNDAI AMERICA FINALLY RELEASED A SOFTWARE UPDATE. BACK IN MAY, I HAD REQUESTED HYUNDAI REPURCHASE THIS VEHICLE BECAUSE I FELT IT WAS UNSAFE TO DRIVE, WHICH OF COURSE WAS DECLINED. AFTER REQUESTING AN ENGINEER TO PERSONALLY LOOK AT MY VEHICLE, I WAS INFORMED (07/08/16) THAT HYUNDAI IS AWARE OF THE ISSUE AND IS WORKING ON A SOFTWARE UPDATE WITH NO ETA. FINALLY AFTER MY CAR WAS THERE FOR 34 DAYS, THEY INFORMED ME THAT THE UPDATE HAS BEEN PERFORMED AND MY CAR IS OPERATING AS DESIGNED. THIS INFORMATION COMES A FEW DAYS TOO LATE AS ANYTHING PASS THE 30 DAYS IS CONSIDERED LEMON LAW IN ARIZONA. SINCE THE DAY WE DROPPED OFF THE CAR, WE HAVE INSISTED THAT THEY REPURCHASE THIS UNSAFE VEHICLE. ON THE 11TH OF AUGUST, WE WERE INFORMED THAT ARE REQUEST FOR 'REPURCHASE' HAS BEEN APPROVED. ON THE 13TH , I PICKED UP MY VEHICLE AND NOW IT SITS IN MY GARAGE WAITING FOR THE 'REPURCHASE' TO COMPLETE. DON'T LET HYUNDAI GET AWAY WITH THIS, HOLD THEIR FEET TO THE FIRE AND DEMAND THEY REPURCHASE YOUR CAR. THE ISSUE IS SAFETY AND THEY WANT US TO BELIEVE IT'S ALL FIXED WITH A SOFTWARE UPDATE? WHAT ABOUT 34 DAYS MY CAR WAS BEING DESTROYED BY THE SUN / ELEMENTS? WHAT ABOUT THE DAMAGE THAT HAS BEEN DONE TO OUR CARS BY THE CLUTCH 'SLIPPING' OR 'NEUTRALLING' OUT? ANYONE WOULD LIKE MORE INFORMATION ON HOW TO GO ABOUT THIS PROCESS - PLEASE CALL ME OR EMAIL ME AT [XXX] OR [XXX] I FEEL FOR ALL OF YOU AND UNDERSTAND YOUR PAIN. PLEASE STAND UP AND FIGHT HYUNDAI TOOTH AND NAIL ON THIS PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THIS IS MY SECOND COMPLAINT CONCERNING THIS VEHICLE. MY ORIGINAL COMPLAINT WAS ON 06/27/16 WHERE I STATED THAT THE CAR WILL NEUTRAL OUT WHEN TAKING OFF FROM A STOP. AS SO MANY HAVE SAID IN THERE COMPLAINTS, VEHICLE IS UNSAFE TO DRIVE. ON 7/8/16, I DROPPED MY CAR OFF AT CHAPMAN HYUNDAI WHERE IT SAT FOR 34 DAYS BEING DESTROYED BY THE ELEMENTS OF THE ARIZONA SUN, BEFORE HYUNDAI AMERICA FINALLY RELEASED A SOFTWARE UPDATE. BACK IN MAY, I HAD REQUESTED HYUNDAI REPURCHASE THIS VEHICLE BECAUSE I FELT IT WAS UNSAFE TO DRIVE, WHICH OF COURSE WAS DECLINED. AFTER REQUESTING AN ENGINEER TO PERSONALLY LOOK AT MY VEHICLE, I WAS INFORMED (07/08/16) THAT HYUNDAI IS AWARE OF THE ISSUE AND IS WORKING ON A SOFTWARE UPDATE WITH NO ETA. FINALLY AFTER MY CAR WAS THERE FOR 34 DAYS, THEY INFORMED ME THAT THE UPDATE HAS BEEN PERFORMED AND MY CAR IS OPERATING AS DESIGNED. THIS INFORMATION COMES A FEW DAYS TOO LATE AS ANYTHING PASS THE 30 DAYS IS CONSIDERED LEMON LAW IN ARIZONA. SINCE THE DAY WE DROPPED OFF THE CAR, WE HAVE INSISTED THAT THEY REPURCHASE THIS UNSAFE VEHICLE. ON THE 11TH OF AUGUST, WE WERE INFORMED THAT ARE REQUEST FOR 'REPURCHASE' HAS BEEN APPROVED. ON THE 13TH , I PICKED UP MY VEHICLE AND NOW IT SITS IN MY GARAGE WAITING FOR THE 'REPURCHASE' TO COMPLETE. DON'T LET HYUNDAI GET AWAY WITH THIS, HOLD THEIR FEET TO THE FIRE AND DEMAND THEY REPURCHASE YOUR CAR. THE ISSUE IS SAFETY AND THEY WANT US TO BELIEVE IT'S ALL FIXED WITH A SOFTWARE UPDATE? WHAT ABOUT 34 DAYS MY CAR WAS BEING DESTROYED BY THE SUN / ELEMENTS? WHAT ABOUT THE DAMAGE THAT HAS BEEN DONE TO OUR CARS BY THE CLUTCH 'SLIPPING' OR 'NEUTRALLING' OUT? ANYONE WOULD LIKE MORE INFORMATION ON HOW TO GO ABOUT THIS PROCESS - PLEASE CALL ME OR EMAIL ME AT [XXX] OR [XXX] I FEEL FOR ALL OF YOU AND UNDERSTAND YOUR PAIN. PLEASE STAND UP AND FIGHT HYUNDAI TOOTH AND NAIL ON THIS PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10895845
Recall Date: Aug 15, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ON MULTIPLE OCCASIONS, THE CAR WILL NOT GO INTO ANY FORWARD GEAR AFTER STOPPING. THIS HAS HAPPENED ON AT LEAST 3 OCCASIONS. ONCE, THE VEHICLE HAD TO BE DRIVEN IN REVERSE TO GET OFF THE HIGHWAY SAFELY. THE DEALER HAS UPDATED THE TRANSMISSION SOFTWARE, BUT IT CONCERNS ME THAT THIS COULD HAPPEN AGAIN.
Corrective Action:
ON MULTIPLE OCCASIONS, THE CAR WILL NOT GO INTO ANY FORWARD GEAR AFTER STOPPING. THIS HAS HAPPENED ON AT LEAST 3 OCCASIONS. ONCE, THE VEHICLE HAD TO BE DRIVEN IN REVERSE TO GET OFF THE HIGHWAY SAFELY. THE DEALER HAS UPDATED THE TRANSMISSION SOFTWARE, BUT IT CONCERNS ME THAT THIS COULD HAPPEN AGAIN.
Additional Notes:
ON MULTIPLE OCCASIONS, THE CAR WILL NOT GO INTO ANY FORWARD GEAR AFTER STOPPING. THIS HAS HAPPENED ON AT LEAST 3 OCCASIONS. ONCE, THE VEHICLE HAD TO BE DRIVEN IN REVERSE TO GET OFF THE HIGHWAY SAFELY. THE DEALER HAS UPDATED THE TRANSMISSION SOFTWARE, BUT IT CONCERNS ME THAT THIS COULD HAPPEN AGAIN.
Mfg Campaign: 10895860
Recall Date: Aug 15, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
CAR IS STOPPED AT RED LIGHT ON HIGHWAY (4 TIMES) AND ONCE IN DRIVEWAY. RUNNING AND IN GEAR. YOU ATTEMPT TO MOVE FORWARD AND IT IS AS IF THE CAR WAS NOT IN GEAR. IT WILL NOT MOVE FOR SEVERAL MINUTES AND THEN IT WILL RANDOMLY ENGAGE AND BEGIN TO MOVE. OTHER COMPLAINTS I HAVE SEEN SAY IT RELATES TO THE CLUTCH BUT MY DEALERSHIP STILL HAS THE CAR (FOR THE SECOND TIME) AND SAYS THEY CAN NOT IDENTIFY THE PROBLEM. VEHICLE IS UNSAFE UNTIL A FIX IS FOUND.
Corrective Action:
CAR IS STOPPED AT RED LIGHT ON HIGHWAY (4 TIMES) AND ONCE IN DRIVEWAY. RUNNING AND IN GEAR. YOU ATTEMPT TO MOVE FORWARD AND IT IS AS IF THE CAR WAS NOT IN GEAR. IT WILL NOT MOVE FOR SEVERAL MINUTES AND THEN IT WILL RANDOMLY ENGAGE AND BEGIN TO MOVE. OTHER COMPLAINTS I HAVE SEEN SAY IT RELATES TO THE CLUTCH BUT MY DEALERSHIP STILL HAS THE CAR (FOR THE SECOND TIME) AND SAYS THEY CAN NOT IDENTIFY THE PROBLEM. VEHICLE IS UNSAFE UNTIL A FIX IS FOUND.
Additional Notes:
CAR IS STOPPED AT RED LIGHT ON HIGHWAY (4 TIMES) AND ONCE IN DRIVEWAY. RUNNING AND IN GEAR. YOU ATTEMPT TO MOVE FORWARD AND IT IS AS IF THE CAR WAS NOT IN GEAR. IT WILL NOT MOVE FOR SEVERAL MINUTES AND THEN IT WILL RANDOMLY ENGAGE AND BEGIN TO MOVE. OTHER COMPLAINTS I HAVE SEEN SAY IT RELATES TO THE CLUTCH BUT MY DEALERSHIP STILL HAS THE CAR (FOR THE SECOND TIME) AND SAYS THEY CAN NOT IDENTIFY THE PROBLEM. VEHICLE IS UNSAFE UNTIL A FIX IS FOUND.
Mfg Campaign: 10896178
Recall Date: Aug 15, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE HAS A DUAL CLUTCH TRANSMISSION. WHEN PRESSING THE ACCELERATOR FROM A DEAD STOP, THE CAR HESITATES AND DOESN'T MOVE. WHEN MOVING FORWARD FROM A ROLLING START, THE CAR HESITATES THEN LURCHES FORWARD. SOMETIME, THE ENGINE SIMPLY REVS AND THE CAR DOESN'T MOVE AT ALL. THIS IS EXTREMELY DANGEROUS, ESPECIALLY WHEN MAKING A TURN IN FRONT OF ONCOMING TRAFFIC AT AN INTERSECTION. THERE IS NO CERTAINTY THAT THE CAR WILL MOVE OR MAYBE THE CAR WILL LURCH FORWARD. THIS CONDITION HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE AND SEEMS TO BE GETTING WORSE.
Corrective Action:
THIS VEHICLE HAS A DUAL CLUTCH TRANSMISSION. WHEN PRESSING THE ACCELERATOR FROM A DEAD STOP, THE CAR HESITATES AND DOESN'T MOVE. WHEN MOVING FORWARD FROM A ROLLING START, THE CAR HESITATES THEN LURCHES FORWARD. SOMETIME, THE ENGINE SIMPLY REVS AND THE CAR DOESN'T MOVE AT ALL. THIS IS EXTREMELY DANGEROUS, ESPECIALLY WHEN MAKING A TURN IN FRONT OF ONCOMING TRAFFIC AT AN INTERSECTION. THERE IS NO CERTAINTY THAT THE CAR WILL MOVE OR MAYBE THE CAR WILL LURCH FORWARD. THIS CONDITION HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE AND SEEMS TO BE GETTING WORSE.
Additional Notes:
THIS VEHICLE HAS A DUAL CLUTCH TRANSMISSION. WHEN PRESSING THE ACCELERATOR FROM A DEAD STOP, THE CAR HESITATES AND DOESN'T MOVE. WHEN MOVING FORWARD FROM A ROLLING START, THE CAR HESITATES THEN LURCHES FORWARD. SOMETIME, THE ENGINE SIMPLY REVS AND THE CAR DOESN'T MOVE AT ALL. THIS IS EXTREMELY DANGEROUS, ESPECIALLY WHEN MAKING A TURN IN FRONT OF ONCOMING TRAFFIC AT AN INTERSECTION. THERE IS NO CERTAINTY THAT THE CAR WILL MOVE OR MAYBE THE CAR WILL LURCH FORWARD. THIS CONDITION HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE AND SEEMS TO BE GETTING WORSE.
Mfg Campaign: 10895749
Recall Date: Aug 14, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THIS CAR IN APRIL & ONLY HAD 2400 MILES ON IT WHEN THIS HAPPENED! WE WERE DRIVING ALONG THE INTERSTATE ON 8/11/16, EVERYTHING WAS FINE UNTIL WE STOPPED (IN BUMPER TO BUMPER TRAFFIC) TO PAY THE TOLL. UPON ACCELERATION, THE CAR JUST REVVED, NO FORWARD MOVEMENT AT ALL! MY FIANC SWITCHED INTO SPORT MODE, WITH SOME HESITATION THE CAR BEGAN MOVING FORWARD. ONCE WE REACHED CRUISING SPEED, EVERYTHING WAS BACK TO NORMAL. THAT IS UNTIL WE HAD TO STOP AGAIN DUE TO TRAFFIC. WE WERE COMING UP TO ANOTHER TOLL, AT THE BASE OF A BRIDGE WITH A MAJOR INCLINE. WHEN THE TRANSMISSION FINALLY ENGAGED, WE DIVERTED OFF THE INTERSTATE BECAUSE WE WERE COASTING BACKWARDS WHEN IT WAS JUST REVVING. THIS IS A MAJOR SAFETY ISSUE! WE COULDN'T IMAGINE BEING ON THAT BRIDGE & CAUSING AN ACCIDENT! WE FELT VERY UNSAFE WITH MY CHILDREN BEING IN THE BACK SEAT AND THE AUTOMATIC TRANSMISSION NOT FUNCTIONING PROPERLY. THIS IS AN INTERMITTENT PROBLEM, BUT NO WARNING OF WHEN IT WILL OCCUR. IT HAPPENED TO US 6-7 DIFFERENT TIMES, SOMETIMES SPORT MODE DIDN'T EVEN WORK! VACATION CUT SHORT DUE TO A NEW CAR WITH TRANNY PROBLEMS. AS SOON AS WE GOT HOME, I LOOKED ONLINE & FOUND 152 COMPLAINTS ABOUT THIS SAME ISSUE, SO IT'S NOT JUST ONE VEHICLE. THIS IS NOT A CHEAP VEHICLE ($40,000), IT NEEDS TO BE FIXED!
Corrective Action:
I PURCHASED THIS CAR IN APRIL & ONLY HAD 2400 MILES ON IT WHEN THIS HAPPENED! WE WERE DRIVING ALONG THE INTERSTATE ON 8/11/16, EVERYTHING WAS FINE UNTIL WE STOPPED (IN BUMPER TO BUMPER TRAFFIC) TO PAY THE TOLL. UPON ACCELERATION, THE CAR JUST REVVED, NO FORWARD MOVEMENT AT ALL! MY FIANC SWITCHED INTO SPORT MODE, WITH SOME HESITATION THE CAR BEGAN MOVING FORWARD. ONCE WE REACHED CRUISING SPEED, EVERYTHING WAS BACK TO NORMAL. THAT IS UNTIL WE HAD TO STOP AGAIN DUE TO TRAFFIC. WE WERE COMING UP TO ANOTHER TOLL, AT THE BASE OF A BRIDGE WITH A MAJOR INCLINE. WHEN THE TRANSMISSION FINALLY ENGAGED, WE DIVERTED OFF THE INTERSTATE BECAUSE WE WERE COASTING BACKWARDS WHEN IT WAS JUST REVVING. THIS IS A MAJOR SAFETY ISSUE! WE COULDN'T IMAGINE BEING ON THAT BRIDGE & CAUSING AN ACCIDENT! WE FELT VERY UNSAFE WITH MY CHILDREN BEING IN THE BACK SEAT AND THE AUTOMATIC TRANSMISSION NOT FUNCTIONING PROPERLY. THIS IS AN INTERMITTENT PROBLEM, BUT NO WARNING OF WHEN IT WILL OCCUR. IT HAPPENED TO US 6-7 DIFFERENT TIMES, SOMETIMES SPORT MODE DIDN'T EVEN WORK! VACATION CUT SHORT DUE TO A NEW CAR WITH TRANNY PROBLEMS. AS SOON AS WE GOT HOME, I LOOKED ONLINE & FOUND 152 COMPLAINTS ABOUT THIS SAME ISSUE, SO IT'S NOT JUST ONE VEHICLE. THIS IS NOT A CHEAP VEHICLE ($40,000), IT NEEDS TO BE FIXED!
Additional Notes:
I PURCHASED THIS CAR IN APRIL & ONLY HAD 2400 MILES ON IT WHEN THIS HAPPENED! WE WERE DRIVING ALONG THE INTERSTATE ON 8/11/16, EVERYTHING WAS FINE UNTIL WE STOPPED (IN BUMPER TO BUMPER TRAFFIC) TO PAY THE TOLL. UPON ACCELERATION, THE CAR JUST REVVED, NO FORWARD MOVEMENT AT ALL! MY FIANC SWITCHED INTO SPORT MODE, WITH SOME HESITATION THE CAR BEGAN MOVING FORWARD. ONCE WE REACHED CRUISING SPEED, EVERYTHING WAS BACK TO NORMAL. THAT IS UNTIL WE HAD TO STOP AGAIN DUE TO TRAFFIC. WE WERE COMING UP TO ANOTHER TOLL, AT THE BASE OF A BRIDGE WITH A MAJOR INCLINE. WHEN THE TRANSMISSION FINALLY ENGAGED, WE DIVERTED OFF THE INTERSTATE BECAUSE WE WERE COASTING BACKWARDS WHEN IT WAS JUST REVVING. THIS IS A MAJOR SAFETY ISSUE! WE COULDN'T IMAGINE BEING ON THAT BRIDGE & CAUSING AN ACCIDENT! WE FELT VERY UNSAFE WITH MY CHILDREN BEING IN THE BACK SEAT AND THE AUTOMATIC TRANSMISSION NOT FUNCTIONING PROPERLY. THIS IS AN INTERMITTENT PROBLEM, BUT NO WARNING OF WHEN IT WILL OCCUR. IT HAPPENED TO US 6-7 DIFFERENT TIMES, SOMETIMES SPORT MODE DIDN'T EVEN WORK! VACATION CUT SHORT DUE TO A NEW CAR WITH TRANNY PROBLEMS. AS SOON AS WE GOT HOME, I LOOKED ONLINE & FOUND 152 COMPLAINTS ABOUT THIS SAME ISSUE, SO IT'S NOT JUST ONE VEHICLE. THIS IS NOT A CHEAP VEHICLE ($40,000), IT NEEDS TO BE FIXED!
Mfg Campaign: 10895552
Recall Date: Aug 13, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
LIKE MANY OTHERS, I WAS STOPPED AT A LIGHT. WHEN IT TURNED GREEN, THE CAR WOULD NOT ACCELERATE. RPM'S WENT UP, BUT THE CAR STAYED STILL. AFTER SHIFTING MULTIPLE TIMES INTO REVERSE, PARK & DRIVE, IT LURCHED FORWARD WITH A SCREECH OF THE TIRES, BUT THEN STILL JUST CREPT ALONG. THANKFULLY, THE DRIVER BEHIND ME WAS ATTENTIVE, BUT I COULD HAVE BEEN REAR-ENDED. THIS WAS THE 4TH TIME THIS HAPPENED IN ONE DAY, BUT NO ONE WAS BEHIND ME THE OTHER 3 TIMES. I DON'T FEEL SAFE IN THIS CAR.....AND I LOVED IT UNTIL NOW. GOING TO THE DEALER THIS MORNING, BUT NOT HOPEFUL OF A SOLUTION.
Corrective Action:
LIKE MANY OTHERS, I WAS STOPPED AT A LIGHT. WHEN IT TURNED GREEN, THE CAR WOULD NOT ACCELERATE. RPM'S WENT UP, BUT THE CAR STAYED STILL. AFTER SHIFTING MULTIPLE TIMES INTO REVERSE, PARK & DRIVE, IT LURCHED FORWARD WITH A SCREECH OF THE TIRES, BUT THEN STILL JUST CREPT ALONG. THANKFULLY, THE DRIVER BEHIND ME WAS ATTENTIVE, BUT I COULD HAVE BEEN REAR-ENDED. THIS WAS THE 4TH TIME THIS HAPPENED IN ONE DAY, BUT NO ONE WAS BEHIND ME THE OTHER 3 TIMES. I DON'T FEEL SAFE IN THIS CAR.....AND I LOVED IT UNTIL NOW. GOING TO THE DEALER THIS MORNING, BUT NOT HOPEFUL OF A SOLUTION.
Additional Notes:
LIKE MANY OTHERS, I WAS STOPPED AT A LIGHT. WHEN IT TURNED GREEN, THE CAR WOULD NOT ACCELERATE. RPM'S WENT UP, BUT THE CAR STAYED STILL. AFTER SHIFTING MULTIPLE TIMES INTO REVERSE, PARK & DRIVE, IT LURCHED FORWARD WITH A SCREECH OF THE TIRES, BUT THEN STILL JUST CREPT ALONG. THANKFULLY, THE DRIVER BEHIND ME WAS ATTENTIVE, BUT I COULD HAVE BEEN REAR-ENDED. THIS WAS THE 4TH TIME THIS HAPPENED IN ONE DAY, BUT NO ONE WAS BEHIND ME THE OTHER 3 TIMES. I DON'T FEEL SAFE IN THIS CAR.....AND I LOVED IT UNTIL NOW. GOING TO THE DEALER THIS MORNING, BUT NOT HOPEFUL OF A SOLUTION.
Mfg Campaign: 10894975
Recall Date: Aug 11, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ON NUMEROUS OCCASIONS (10 PLUS), THE VEHICLE WILL NOT MOVE FORWARD WHILE IN GEAR AND THE ACCELERATOR IS DEPRESSED. THIS USUALLY HAPPENS AT STOP SIGNS, WHEN STOPPED IN BUMPER TO BUMPER TRAFFIC OR WAITING TO MAKE A LEFT HAND TURN. THERE IS NO WARNING IT JUST HAPPENS. USUALLY THE RPM GOES AS HIGH AS 4000 TO 5000 WITH NO MOVEMENT. IT CAN TAKE AS LONG AS 3 MINUTES BEFORE IT DECIDES TO MOVE FORWARD AT A REDUCED SPEED. THE VEHICLE HAS ALSO LURCHED AND BEHAVED ERRATICALLY AFTER SOME OF THE SLOW GOES. THESE PROBLEMS STARTED WITH LESS THAN 1000 MILES ON THE VEHICLE. I HAVE HAD ONE INSTANCE OF A NO GO AND WHERE IT REFUSED TO MOVE FORWARD AT ALL. IT WAS TOWED TO THE DEALERSHIP AND THEY PREFORMED A RELEARN ON THE TRANSMISSION. THE PROBLEMS CAME BACK AFTER A MONTH. AFTER THE LATEST INCIDENT, MY DEALER CLAIMED MY VEHICLE WAS NOT SAFE TO DRIVE AND THEY HAD ME DROP IT OFF. IT HAS BEEN SITTING THERE AND THEY HAVE PUT ME INTO A LOANER CAR UNTIL HYUNDAI COMES UP WITH A FIX FOR THE PROBLEM.
Corrective Action:
ON NUMEROUS OCCASIONS (10 PLUS), THE VEHICLE WILL NOT MOVE FORWARD WHILE IN GEAR AND THE ACCELERATOR IS DEPRESSED. THIS USUALLY HAPPENS AT STOP SIGNS, WHEN STOPPED IN BUMPER TO BUMPER TRAFFIC OR WAITING TO MAKE A LEFT HAND TURN. THERE IS NO WARNING IT JUST HAPPENS. USUALLY THE RPM GOES AS HIGH AS 4000 TO 5000 WITH NO MOVEMENT. IT CAN TAKE AS LONG AS 3 MINUTES BEFORE IT DECIDES TO MOVE FORWARD AT A REDUCED SPEED. THE VEHICLE HAS ALSO LURCHED AND BEHAVED ERRATICALLY AFTER SOME OF THE SLOW GOES. THESE PROBLEMS STARTED WITH LESS THAN 1000 MILES ON THE VEHICLE. I HAVE HAD ONE INSTANCE OF A NO GO AND WHERE IT REFUSED TO MOVE FORWARD AT ALL. IT WAS TOWED TO THE DEALERSHIP AND THEY PREFORMED A RELEARN ON THE TRANSMISSION. THE PROBLEMS CAME BACK AFTER A MONTH. AFTER THE LATEST INCIDENT, MY DEALER CLAIMED MY VEHICLE WAS NOT SAFE TO DRIVE AND THEY HAD ME DROP IT OFF. IT HAS BEEN SITTING THERE AND THEY HAVE PUT ME INTO A LOANER CAR UNTIL HYUNDAI COMES UP WITH A FIX FOR THE PROBLEM.
Additional Notes:
ON NUMEROUS OCCASIONS (10 PLUS), THE VEHICLE WILL NOT MOVE FORWARD WHILE IN GEAR AND THE ACCELERATOR IS DEPRESSED. THIS USUALLY HAPPENS AT STOP SIGNS, WHEN STOPPED IN BUMPER TO BUMPER TRAFFIC OR WAITING TO MAKE A LEFT HAND TURN. THERE IS NO WARNING IT JUST HAPPENS. USUALLY THE RPM GOES AS HIGH AS 4000 TO 5000 WITH NO MOVEMENT. IT CAN TAKE AS LONG AS 3 MINUTES BEFORE IT DECIDES TO MOVE FORWARD AT A REDUCED SPEED. THE VEHICLE HAS ALSO LURCHED AND BEHAVED ERRATICALLY AFTER SOME OF THE SLOW GOES. THESE PROBLEMS STARTED WITH LESS THAN 1000 MILES ON THE VEHICLE. I HAVE HAD ONE INSTANCE OF A NO GO AND WHERE IT REFUSED TO MOVE FORWARD AT ALL. IT WAS TOWED TO THE DEALERSHIP AND THEY PREFORMED A RELEARN ON THE TRANSMISSION. THE PROBLEMS CAME BACK AFTER A MONTH. AFTER THE LATEST INCIDENT, MY DEALER CLAIMED MY VEHICLE WAS NOT SAFE TO DRIVE AND THEY HAD ME DROP IT OFF. IT HAS BEEN SITTING THERE AND THEY HAVE PUT ME INTO A LOANER CAR UNTIL HYUNDAI COMES UP WITH A FIX FOR THE PROBLEM.
Mfg Campaign: 10895015
Recall Date: Aug 11, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR CONSISTENTLY HESITATES AND VIOLENTLY JERKS UPON ACCELERATION. ADDITIONALLY, SEVERAL TIMES AFTER A COMPLETE STOP, THE CAR WILL NOT ACCELERATE WHEN PUSHING ON THE GAS. THE ENGINE REVS, BUT IT FEELS LIKE THE CAR ISN'T FULLY IN GEAR (LIKE RIDING THE CLUTCH IN A MANUAL TRANSMISSION). THIS CAUSED ME ALMOST TO BE REAR ENDED WHEN TURNING ONTO A 55 MPH HIGHWAY. THE DEALERSHIP HAS PERFORMED TWO SOFTWARE UPDATES FROM HYUNDAI AND THE PROBLEM PERSISTS. I FEEL THAT THE CAR IS UNSAFE TO DRIVE AND AM CURRENTLY DRIVING A RENTAL CAR WHILE THE DEALERSHIP CONTINUES TO FIX THE PROBLEM.
Corrective Action:
THE CAR CONSISTENTLY HESITATES AND VIOLENTLY JERKS UPON ACCELERATION. ADDITIONALLY, SEVERAL TIMES AFTER A COMPLETE STOP, THE CAR WILL NOT ACCELERATE WHEN PUSHING ON THE GAS. THE ENGINE REVS, BUT IT FEELS LIKE THE CAR ISN'T FULLY IN GEAR (LIKE RIDING THE CLUTCH IN A MANUAL TRANSMISSION). THIS CAUSED ME ALMOST TO BE REAR ENDED WHEN TURNING ONTO A 55 MPH HIGHWAY. THE DEALERSHIP HAS PERFORMED TWO SOFTWARE UPDATES FROM HYUNDAI AND THE PROBLEM PERSISTS. I FEEL THAT THE CAR IS UNSAFE TO DRIVE AND AM CURRENTLY DRIVING A RENTAL CAR WHILE THE DEALERSHIP CONTINUES TO FIX THE PROBLEM.
Additional Notes:
THE CAR CONSISTENTLY HESITATES AND VIOLENTLY JERKS UPON ACCELERATION. ADDITIONALLY, SEVERAL TIMES AFTER A COMPLETE STOP, THE CAR WILL NOT ACCELERATE WHEN PUSHING ON THE GAS. THE ENGINE REVS, BUT IT FEELS LIKE THE CAR ISN'T FULLY IN GEAR (LIKE RIDING THE CLUTCH IN A MANUAL TRANSMISSION). THIS CAUSED ME ALMOST TO BE REAR ENDED WHEN TURNING ONTO A 55 MPH HIGHWAY. THE DEALERSHIP HAS PERFORMED TWO SOFTWARE UPDATES FROM HYUNDAI AND THE PROBLEM PERSISTS. I FEEL THAT THE CAR IS UNSAFE TO DRIVE AND AM CURRENTLY DRIVING A RENTAL CAR WHILE THE DEALERSHIP CONTINUES TO FIX THE PROBLEM.
Mfg Campaign: 10895173
Recall Date: Aug 11, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Corrective Action:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Additional Notes:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Mfg Campaign: 10895193
Recall Date: Aug 11, 2016
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Valencia, CA • 36 yrs
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