Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Corrective Action:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Additional Notes:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Mfg Campaign: 10895193
Recall Date: Aug 11, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Corrective Action:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Additional Notes:
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Mfg Campaign: 10895193
Recall Date: Aug 11, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
YESTERDAY 8/10/16 WHILE RETURNING HOME FROM PARK AND RIDE , DRIVING 1/2 INTO TRAFFIC MY TRANSMISSION FAILED AGAIN FOR A FEW MINUTES LEAVING ME IN A TRAFFIC SITUATION IN THE MIDDLE OF THE ROAD WHERE CARS HAD TO WEAVE AROUND ME CAUSING ANOTHER DANGEROUS POSITION TO BE IN. AS A MATTER OF RECORD ONCE AGAIN MY SAFETY DRIVING THIS CAR WAS IN JEOPARDY WITH NO RESOLVE FROM HYUNDAI. HYUNDAI STATES THAT MY CASE IS IN ESCALATION WHICH HAS NO TRUE DEFINITION AS TO RESOLVE. I HAVE NO CHOICE BUT TO INVOLVE EVERY GOVERNMENT AGENCY THAT HANDLES SAFETY AND ANY FORM OF MEDIA TO LET THEM KNOW THAT THEY WILL NOT BE SAFE IN VEHICLES PRODUCED BY THIS COMPANY BASED ON THE HANDLING OF MY CASE. THIS IS THE THIRD INCIDENT I HAVE ENCOUNTERED WITH LESS THAN 2100 MILES ON THE CAR. IT IS IMPORTANT TO INFORM ALL AS TO THE DANGER IT PUTS PEOPLE IN. IN ADDITION THERE ARE MULTIPLE COMPLAINTS PUBLICIZED WITH THE SAME PROBLEM , DANGEROUS UNSAFE POSITIONS PEOPLE HAVE ENCOUNTERED AND NO RESULTS FROM HYUNDAI. WHEN SAFETY IS CONCERNED , GENERIC GENERATED EMAILS FROM HYUNDAI WILL NOT PREVENT UNSAFE SITUATIONS THAT CAN RESULT IN SERIOUS INJURY AND POSSIBLY LOSS OF LIFE. I AM STATING FOR THE RECORD, ONCE AGAIN THAT I WANT HYUNDAI TO TAKE BACK THEIR VEHICLE FOR FULL REFUND .
Corrective Action:
YESTERDAY 8/10/16 WHILE RETURNING HOME FROM PARK AND RIDE , DRIVING 1/2 INTO TRAFFIC MY TRANSMISSION FAILED AGAIN FOR A FEW MINUTES LEAVING ME IN A TRAFFIC SITUATION IN THE MIDDLE OF THE ROAD WHERE CARS HAD TO WEAVE AROUND ME CAUSING ANOTHER DANGEROUS POSITION TO BE IN. AS A MATTER OF RECORD ONCE AGAIN MY SAFETY DRIVING THIS CAR WAS IN JEOPARDY WITH NO RESOLVE FROM HYUNDAI. HYUNDAI STATES THAT MY CASE IS IN ESCALATION WHICH HAS NO TRUE DEFINITION AS TO RESOLVE. I HAVE NO CHOICE BUT TO INVOLVE EVERY GOVERNMENT AGENCY THAT HANDLES SAFETY AND ANY FORM OF MEDIA TO LET THEM KNOW THAT THEY WILL NOT BE SAFE IN VEHICLES PRODUCED BY THIS COMPANY BASED ON THE HANDLING OF MY CASE. THIS IS THE THIRD INCIDENT I HAVE ENCOUNTERED WITH LESS THAN 2100 MILES ON THE CAR. IT IS IMPORTANT TO INFORM ALL AS TO THE DANGER IT PUTS PEOPLE IN. IN ADDITION THERE ARE MULTIPLE COMPLAINTS PUBLICIZED WITH THE SAME PROBLEM , DANGEROUS UNSAFE POSITIONS PEOPLE HAVE ENCOUNTERED AND NO RESULTS FROM HYUNDAI. WHEN SAFETY IS CONCERNED , GENERIC GENERATED EMAILS FROM HYUNDAI WILL NOT PREVENT UNSAFE SITUATIONS THAT CAN RESULT IN SERIOUS INJURY AND POSSIBLY LOSS OF LIFE. I AM STATING FOR THE RECORD, ONCE AGAIN THAT I WANT HYUNDAI TO TAKE BACK THEIR VEHICLE FOR FULL REFUND .
Additional Notes:
YESTERDAY 8/10/16 WHILE RETURNING HOME FROM PARK AND RIDE , DRIVING 1/2 INTO TRAFFIC MY TRANSMISSION FAILED AGAIN FOR A FEW MINUTES LEAVING ME IN A TRAFFIC SITUATION IN THE MIDDLE OF THE ROAD WHERE CARS HAD TO WEAVE AROUND ME CAUSING ANOTHER DANGEROUS POSITION TO BE IN. AS A MATTER OF RECORD ONCE AGAIN MY SAFETY DRIVING THIS CAR WAS IN JEOPARDY WITH NO RESOLVE FROM HYUNDAI. HYUNDAI STATES THAT MY CASE IS IN ESCALATION WHICH HAS NO TRUE DEFINITION AS TO RESOLVE. I HAVE NO CHOICE BUT TO INVOLVE EVERY GOVERNMENT AGENCY THAT HANDLES SAFETY AND ANY FORM OF MEDIA TO LET THEM KNOW THAT THEY WILL NOT BE SAFE IN VEHICLES PRODUCED BY THIS COMPANY BASED ON THE HANDLING OF MY CASE. THIS IS THE THIRD INCIDENT I HAVE ENCOUNTERED WITH LESS THAN 2100 MILES ON THE CAR. IT IS IMPORTANT TO INFORM ALL AS TO THE DANGER IT PUTS PEOPLE IN. IN ADDITION THERE ARE MULTIPLE COMPLAINTS PUBLICIZED WITH THE SAME PROBLEM , DANGEROUS UNSAFE POSITIONS PEOPLE HAVE ENCOUNTERED AND NO RESULTS FROM HYUNDAI. WHEN SAFETY IS CONCERNED , GENERIC GENERATED EMAILS FROM HYUNDAI WILL NOT PREVENT UNSAFE SITUATIONS THAT CAN RESULT IN SERIOUS INJURY AND POSSIBLY LOSS OF LIFE. I AM STATING FOR THE RECORD, ONCE AGAIN THAT I WANT HYUNDAI TO TAKE BACK THEIR VEHICLE FOR FULL REFUND .
Mfg Campaign: 10895190
Recall Date: Aug 11, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THIS CAR IN DECEMBER AND THIS PROBLEM STARTED AWHILE AGO. WHEN AT A STOP ITS LIKE THE CAR IS IN NEUTRAL AND RPM'S REV BUT NO ACCELERATION. IT IS VERY SCARY TO BE IN TRAFFIC AND YOUR CAR HAS NO POWER. I PUT IT IN PARK AND THEN SHIFT BACK TO DRIVE HOPING THE CAR WILL ACCELERATE. FINALLY WHEN IT DOES IT JERKS SUDDENLY AND THEN YOU HAVE TO BRAKE IN ORDER NOT TO HIT THE CAR IN FRONT OF YOU. DRIVING THIS CAR NOW MAKES ME VERY STRESSED AND I HOPE I WILL NOT GET REAR-ENDED OR WORSE.
Corrective Action:
I BOUGHT THIS CAR IN DECEMBER AND THIS PROBLEM STARTED AWHILE AGO. WHEN AT A STOP ITS LIKE THE CAR IS IN NEUTRAL AND RPM'S REV BUT NO ACCELERATION. IT IS VERY SCARY TO BE IN TRAFFIC AND YOUR CAR HAS NO POWER. I PUT IT IN PARK AND THEN SHIFT BACK TO DRIVE HOPING THE CAR WILL ACCELERATE. FINALLY WHEN IT DOES IT JERKS SUDDENLY AND THEN YOU HAVE TO BRAKE IN ORDER NOT TO HIT THE CAR IN FRONT OF YOU. DRIVING THIS CAR NOW MAKES ME VERY STRESSED AND I HOPE I WILL NOT GET REAR-ENDED OR WORSE.
Additional Notes:
I BOUGHT THIS CAR IN DECEMBER AND THIS PROBLEM STARTED AWHILE AGO. WHEN AT A STOP ITS LIKE THE CAR IS IN NEUTRAL AND RPM'S REV BUT NO ACCELERATION. IT IS VERY SCARY TO BE IN TRAFFIC AND YOUR CAR HAS NO POWER. I PUT IT IN PARK AND THEN SHIFT BACK TO DRIVE HOPING THE CAR WILL ACCELERATE. FINALLY WHEN IT DOES IT JERKS SUDDENLY AND THEN YOU HAVE TO BRAKE IN ORDER NOT TO HIT THE CAR IN FRONT OF YOU. DRIVING THIS CAR NOW MAKES ME VERY STRESSED AND I HOPE I WILL NOT GET REAR-ENDED OR WORSE.
Mfg Campaign: 10894677
Recall Date: Aug 10, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 10894787
Recall Date: Aug 10, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS SLIPPING WHEN ACCELERATING FROM A STOPPED TO START, OR A ROLLING LOW SPEED TO ACCELERATING CAUSING THE VEHICLE TO DRIFT INTO INTERSECTION OR LANE WITHOUT POWER. ATTEMPTS TO RE-SHIFT INTO GEAR WERE UNSUCCESSFUL. CAR SLAMMED INTO GEAR AT HIGH RPM WHILE ATTEMPTING TO CLEAR AN INTERSECTION CAUSING A JERKING INTO GEAR SENSATION AND ACCELERATING VERY QUICKLY. THIS HAS HAPPENED SEVERAL TIMES AND GETTING MORE FREQUENT. TOOK IT TO LOCAL DEALER FOR SERVICE. DEALER CHECKED FOR ANY MECHANICAL FAILURES AND FOUND NONE. DEALER ACKNOWLEDGED HYUNDAI IS AWARE OF A WIDESPREAD ISSUE WITH THIS MODEL CAR AND THE DUAL CLUTCH TRANSMISSION NOT PROPERLY ENGAGING. DEALER RESET THE LEARNING MODE OF THE TRANSMISSION IN ATTEMPT TO TEMPORARILY DELAY THE SYMPTOMS. THE SAME SYMPTOMS RE-APPEARED WITH A WEEK. THIS IS A DANGEROUS SCENARIO AND I FEEL UNSAFE IN THIS VEHICLE ESPECIALLY WHEN IN CERTAIN DRIVING SITUATIONS LIKE MAKING A LEFT TURN IN A WINDOW OF ONCOMING TRAFFIC AND NOT HAVING THE POWER TO CLEAR THE INTERSECTION OR LANE. THIS HAS HAPPENED AND THANKFULLY NO-ONE HAS GOTTEN HURT,,,,YET! THIS CAR IS ONLY A MONTH OLD AND HAS 1000 MILES ON IT. THE FIRST OCCURRENCE WAS ON 7/18/2016 AND IS GETTING MORE FREQUENT WITH TIME.
Corrective Action:
TRANSMISSION IS SLIPPING WHEN ACCELERATING FROM A STOPPED TO START, OR A ROLLING LOW SPEED TO ACCELERATING CAUSING THE VEHICLE TO DRIFT INTO INTERSECTION OR LANE WITHOUT POWER. ATTEMPTS TO RE-SHIFT INTO GEAR WERE UNSUCCESSFUL. CAR SLAMMED INTO GEAR AT HIGH RPM WHILE ATTEMPTING TO CLEAR AN INTERSECTION CAUSING A JERKING INTO GEAR SENSATION AND ACCELERATING VERY QUICKLY. THIS HAS HAPPENED SEVERAL TIMES AND GETTING MORE FREQUENT. TOOK IT TO LOCAL DEALER FOR SERVICE. DEALER CHECKED FOR ANY MECHANICAL FAILURES AND FOUND NONE. DEALER ACKNOWLEDGED HYUNDAI IS AWARE OF A WIDESPREAD ISSUE WITH THIS MODEL CAR AND THE DUAL CLUTCH TRANSMISSION NOT PROPERLY ENGAGING. DEALER RESET THE LEARNING MODE OF THE TRANSMISSION IN ATTEMPT TO TEMPORARILY DELAY THE SYMPTOMS. THE SAME SYMPTOMS RE-APPEARED WITH A WEEK. THIS IS A DANGEROUS SCENARIO AND I FEEL UNSAFE IN THIS VEHICLE ESPECIALLY WHEN IN CERTAIN DRIVING SITUATIONS LIKE MAKING A LEFT TURN IN A WINDOW OF ONCOMING TRAFFIC AND NOT HAVING THE POWER TO CLEAR THE INTERSECTION OR LANE. THIS HAS HAPPENED AND THANKFULLY NO-ONE HAS GOTTEN HURT,,,,YET! THIS CAR IS ONLY A MONTH OLD AND HAS 1000 MILES ON IT. THE FIRST OCCURRENCE WAS ON 7/18/2016 AND IS GETTING MORE FREQUENT WITH TIME.
Additional Notes:
TRANSMISSION IS SLIPPING WHEN ACCELERATING FROM A STOPPED TO START, OR A ROLLING LOW SPEED TO ACCELERATING CAUSING THE VEHICLE TO DRIFT INTO INTERSECTION OR LANE WITHOUT POWER. ATTEMPTS TO RE-SHIFT INTO GEAR WERE UNSUCCESSFUL. CAR SLAMMED INTO GEAR AT HIGH RPM WHILE ATTEMPTING TO CLEAR AN INTERSECTION CAUSING A JERKING INTO GEAR SENSATION AND ACCELERATING VERY QUICKLY. THIS HAS HAPPENED SEVERAL TIMES AND GETTING MORE FREQUENT. TOOK IT TO LOCAL DEALER FOR SERVICE. DEALER CHECKED FOR ANY MECHANICAL FAILURES AND FOUND NONE. DEALER ACKNOWLEDGED HYUNDAI IS AWARE OF A WIDESPREAD ISSUE WITH THIS MODEL CAR AND THE DUAL CLUTCH TRANSMISSION NOT PROPERLY ENGAGING. DEALER RESET THE LEARNING MODE OF THE TRANSMISSION IN ATTEMPT TO TEMPORARILY DELAY THE SYMPTOMS. THE SAME SYMPTOMS RE-APPEARED WITH A WEEK. THIS IS A DANGEROUS SCENARIO AND I FEEL UNSAFE IN THIS VEHICLE ESPECIALLY WHEN IN CERTAIN DRIVING SITUATIONS LIKE MAKING A LEFT TURN IN A WINDOW OF ONCOMING TRAFFIC AND NOT HAVING THE POWER TO CLEAR THE INTERSECTION OR LANE. THIS HAS HAPPENED AND THANKFULLY NO-ONE HAS GOTTEN HURT,,,,YET! THIS CAR IS ONLY A MONTH OLD AND HAS 1000 MILES ON IT. THE FIRST OCCURRENCE WAS ON 7/18/2016 AND IS GETTING MORE FREQUENT WITH TIME.
Mfg Campaign: 10894838
Recall Date: Aug 10, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WE WERE STUCK IN A BACKUP, STOP AND GO TRAFFIC FOR ABOUT 20 MINUTES, WHEN I WENT TO ACCELERATE THE CAR WOULD NOT MOVE FORWARD. I PUT THE GEAR SELECTOR IN PARK AND BACK INTO DRIVE, THE CAR WOULD NOT GO FORWARD. I HAD TO STEP ON THE GAS TO MAKE IT MOVE AND THEN THE AIR CONDITIONER WENT WARM. AFTER DRIVING FOR ABOUT 5 MINUTES THE AIR CONDITIONER STARTED WORKING AGAIN. I HAVE TRIED TO CALL THE DEALER FOR THREE DAYS AND THEY HAVE NOT CALLED ME BACK, I THINK MY NEXT STEP IS TO CALL CORPORATE HYUNDAI TO FILE A COMPLAINT. THIS PROBLEM REALLY NEEDS TO BE REPAIRED, OTHERWISE THIS IS A GOOD CAR.
Corrective Action:
WE WERE STUCK IN A BACKUP, STOP AND GO TRAFFIC FOR ABOUT 20 MINUTES, WHEN I WENT TO ACCELERATE THE CAR WOULD NOT MOVE FORWARD. I PUT THE GEAR SELECTOR IN PARK AND BACK INTO DRIVE, THE CAR WOULD NOT GO FORWARD. I HAD TO STEP ON THE GAS TO MAKE IT MOVE AND THEN THE AIR CONDITIONER WENT WARM. AFTER DRIVING FOR ABOUT 5 MINUTES THE AIR CONDITIONER STARTED WORKING AGAIN. I HAVE TRIED TO CALL THE DEALER FOR THREE DAYS AND THEY HAVE NOT CALLED ME BACK, I THINK MY NEXT STEP IS TO CALL CORPORATE HYUNDAI TO FILE A COMPLAINT. THIS PROBLEM REALLY NEEDS TO BE REPAIRED, OTHERWISE THIS IS A GOOD CAR.
Additional Notes:
WE WERE STUCK IN A BACKUP, STOP AND GO TRAFFIC FOR ABOUT 20 MINUTES, WHEN I WENT TO ACCELERATE THE CAR WOULD NOT MOVE FORWARD. I PUT THE GEAR SELECTOR IN PARK AND BACK INTO DRIVE, THE CAR WOULD NOT GO FORWARD. I HAD TO STEP ON THE GAS TO MAKE IT MOVE AND THEN THE AIR CONDITIONER WENT WARM. AFTER DRIVING FOR ABOUT 5 MINUTES THE AIR CONDITIONER STARTED WORKING AGAIN. I HAVE TRIED TO CALL THE DEALER FOR THREE DAYS AND THEY HAVE NOT CALLED ME BACK, I THINK MY NEXT STEP IS TO CALL CORPORATE HYUNDAI TO FILE A COMPLAINT. THIS PROBLEM REALLY NEEDS TO BE REPAIRED, OTHERWISE THIS IS A GOOD CAR.
Mfg Campaign: 10894916
Recall Date: Aug 10, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I'VE HAD AN ISSUE WHERE ON NUMEROUS OCCASIONS, MY CAR WON'T MOVE WHEN THE ACCELERATOR IS PRESSED. SOMETIMES THIS HAPPENS WHEN PULLING OUT INTO CROSS TRAFFIC AND I'VE ALMOST BEEN T-BONED. TWICE THE CAR DIDN'T MOVE AT ALL. I THOUGHT IT BROKE DOWN. I PUT ON FLASHERS, SHIFTED IT INTO PARK, THEN BACK IN DRIVE AND THE CAR STARTED TO GO, BUT VERY SLOWLY WITH THE TRANSMISSION REVVING UP VERY HIGH. THE CAR SEEMS VERY DANGEROUS TO DRIVE AS IT RESPONDS DIFFERENTLY TO THE ACCELERATOR ALMOST EVERY TIME. THIS USUALLY HAPPENS AFTER BEING STOPPED.
Corrective Action:
I'VE HAD AN ISSUE WHERE ON NUMEROUS OCCASIONS, MY CAR WON'T MOVE WHEN THE ACCELERATOR IS PRESSED. SOMETIMES THIS HAPPENS WHEN PULLING OUT INTO CROSS TRAFFIC AND I'VE ALMOST BEEN T-BONED. TWICE THE CAR DIDN'T MOVE AT ALL. I THOUGHT IT BROKE DOWN. I PUT ON FLASHERS, SHIFTED IT INTO PARK, THEN BACK IN DRIVE AND THE CAR STARTED TO GO, BUT VERY SLOWLY WITH THE TRANSMISSION REVVING UP VERY HIGH. THE CAR SEEMS VERY DANGEROUS TO DRIVE AS IT RESPONDS DIFFERENTLY TO THE ACCELERATOR ALMOST EVERY TIME. THIS USUALLY HAPPENS AFTER BEING STOPPED.
Additional Notes:
I'VE HAD AN ISSUE WHERE ON NUMEROUS OCCASIONS, MY CAR WON'T MOVE WHEN THE ACCELERATOR IS PRESSED. SOMETIMES THIS HAPPENS WHEN PULLING OUT INTO CROSS TRAFFIC AND I'VE ALMOST BEEN T-BONED. TWICE THE CAR DIDN'T MOVE AT ALL. I THOUGHT IT BROKE DOWN. I PUT ON FLASHERS, SHIFTED IT INTO PARK, THEN BACK IN DRIVE AND THE CAR STARTED TO GO, BUT VERY SLOWLY WITH THE TRANSMISSION REVVING UP VERY HIGH. THE CAR SEEMS VERY DANGEROUS TO DRIVE AS IT RESPONDS DIFFERENTLY TO THE ACCELERATOR ALMOST EVERY TIME. THIS USUALLY HAPPENS AFTER BEING STOPPED.
Mfg Campaign: 10894958
Recall Date: Aug 10, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Corrective Action:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Additional Notes:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Mfg Campaign: 10894378
Recall Date: Aug 9, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Corrective Action:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Additional Notes:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Mfg Campaign: 10894378
Recall Date: Aug 9, 2016
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Corrective Action:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Additional Notes:
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Mfg Campaign: 10894378
Recall Date: Aug 9, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT SWITCHED THE GEAR SHIFTER STICK INTO PARK, NEUTRAL, AND BACK INTO THE DRIVE POSITION BEFORE THE VEHICLE WOULD ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE HAD A DELAYED RESPONSE WHEN ACCELERATING PRIOR TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,550.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT SWITCHED THE GEAR SHIFTER STICK INTO PARK, NEUTRAL, AND BACK INTO THE DRIVE POSITION BEFORE THE VEHICLE WOULD ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE HAD A DELAYED RESPONSE WHEN ACCELERATING PRIOR TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,550.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT SWITCHED THE GEAR SHIFTER STICK INTO PARK, NEUTRAL, AND BACK INTO THE DRIVE POSITION BEFORE THE VEHICLE WOULD ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE HAD A DELAYED RESPONSE WHEN ACCELERATING PRIOR TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,550.
Mfg Campaign: 10894448
Recall Date: Aug 9, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ON THE EVENING OF JUNE 16, 2016, I WAS ON MY WAY HOME FROM WORK. I WAS SITTING AT A STOP LIGHT AT THE INTERSECTION OF TWO MAJOR ROADS AND WAS THE FIRST CAR IN LINE AT THE LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR TO PROCEED THROUGH THE INTERSECTION AND THE CAR REFUSED TO MOVE. FOR A MOMENT I THOUGH MAYBE SOME HOW I HAD HIT THE SHIFTER AND PUT THE CAR IN NEUTRAL BUT I WAS STILL IN DRIVE WITH THE RPMS UP TO OVER 3500. TOOK A MINUTE TO PUT THE CAR IN PARK AND THEN BACK TO DRIVE. AFTER ABOUT 30 SECONDS, THE CAR FINALLY BEGAN TO MOVE FORWARD AND ACCELERATE BUT THE RPMS WERE STILL HIGH AND THE CAR WAS OBVIOUSLY NOT WANTING TO GO. THE CAR STARTED SMELLING HOT AND FINALLY PROCEEDED. SCARED ME TO DEATH. I CALLED THE DEALER RIGHT AS IT HAPPENED BUT THE SERVICE DEPARTMENT WAS CLOSED. THE NEXT MORNING I WAS AT THE SERVICE DEPARTMENT BEFORE THEY EVEN OPENED. THEY KEPT MY CAR FOR THE DAY AND GAVE ME A LOANER. I WAS TOLD THEY COULD NOT RECREATE THE ISSUE AND THEY "RESET THE SHIFT POINTS". I SAID I DIDN'T FEEL SAFE IN THE VEHICLE EVEN AFTER THAT. THEY BASICALLY SAID THERE WAS NOTHING MORE THEY COULD DO. AT THIS TIME THE VEHICLE HAD ABOUT 1800 MILES ON IT. AT 3800 MILES, I TOOK THE CAR IN FOR ITS FIRST OIL CHANGE AND MENTIONED THE SAME TRANSMISSION ISSUE TO A DIFFERENT SERVICE ADVISOR AND SAID IT WAS STILL SHIFTING ROUGH AND JUST NOT SMOOTH. HE TOLD ME HYUNDAI IS WORKING ON A FIX BUT UNTIL THEN, I STILL THINK THIS VEHICLE IS UNSAFE.
Corrective Action:
ON THE EVENING OF JUNE 16, 2016, I WAS ON MY WAY HOME FROM WORK. I WAS SITTING AT A STOP LIGHT AT THE INTERSECTION OF TWO MAJOR ROADS AND WAS THE FIRST CAR IN LINE AT THE LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR TO PROCEED THROUGH THE INTERSECTION AND THE CAR REFUSED TO MOVE. FOR A MOMENT I THOUGH MAYBE SOME HOW I HAD HIT THE SHIFTER AND PUT THE CAR IN NEUTRAL BUT I WAS STILL IN DRIVE WITH THE RPMS UP TO OVER 3500. TOOK A MINUTE TO PUT THE CAR IN PARK AND THEN BACK TO DRIVE. AFTER ABOUT 30 SECONDS, THE CAR FINALLY BEGAN TO MOVE FORWARD AND ACCELERATE BUT THE RPMS WERE STILL HIGH AND THE CAR WAS OBVIOUSLY NOT WANTING TO GO. THE CAR STARTED SMELLING HOT AND FINALLY PROCEEDED. SCARED ME TO DEATH. I CALLED THE DEALER RIGHT AS IT HAPPENED BUT THE SERVICE DEPARTMENT WAS CLOSED. THE NEXT MORNING I WAS AT THE SERVICE DEPARTMENT BEFORE THEY EVEN OPENED. THEY KEPT MY CAR FOR THE DAY AND GAVE ME A LOANER. I WAS TOLD THEY COULD NOT RECREATE THE ISSUE AND THEY "RESET THE SHIFT POINTS". I SAID I DIDN'T FEEL SAFE IN THE VEHICLE EVEN AFTER THAT. THEY BASICALLY SAID THERE WAS NOTHING MORE THEY COULD DO. AT THIS TIME THE VEHICLE HAD ABOUT 1800 MILES ON IT. AT 3800 MILES, I TOOK THE CAR IN FOR ITS FIRST OIL CHANGE AND MENTIONED THE SAME TRANSMISSION ISSUE TO A DIFFERENT SERVICE ADVISOR AND SAID IT WAS STILL SHIFTING ROUGH AND JUST NOT SMOOTH. HE TOLD ME HYUNDAI IS WORKING ON A FIX BUT UNTIL THEN, I STILL THINK THIS VEHICLE IS UNSAFE.
Additional Notes:
ON THE EVENING OF JUNE 16, 2016, I WAS ON MY WAY HOME FROM WORK. I WAS SITTING AT A STOP LIGHT AT THE INTERSECTION OF TWO MAJOR ROADS AND WAS THE FIRST CAR IN LINE AT THE LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR TO PROCEED THROUGH THE INTERSECTION AND THE CAR REFUSED TO MOVE. FOR A MOMENT I THOUGH MAYBE SOME HOW I HAD HIT THE SHIFTER AND PUT THE CAR IN NEUTRAL BUT I WAS STILL IN DRIVE WITH THE RPMS UP TO OVER 3500. TOOK A MINUTE TO PUT THE CAR IN PARK AND THEN BACK TO DRIVE. AFTER ABOUT 30 SECONDS, THE CAR FINALLY BEGAN TO MOVE FORWARD AND ACCELERATE BUT THE RPMS WERE STILL HIGH AND THE CAR WAS OBVIOUSLY NOT WANTING TO GO. THE CAR STARTED SMELLING HOT AND FINALLY PROCEEDED. SCARED ME TO DEATH. I CALLED THE DEALER RIGHT AS IT HAPPENED BUT THE SERVICE DEPARTMENT WAS CLOSED. THE NEXT MORNING I WAS AT THE SERVICE DEPARTMENT BEFORE THEY EVEN OPENED. THEY KEPT MY CAR FOR THE DAY AND GAVE ME A LOANER. I WAS TOLD THEY COULD NOT RECREATE THE ISSUE AND THEY "RESET THE SHIFT POINTS". I SAID I DIDN'T FEEL SAFE IN THE VEHICLE EVEN AFTER THAT. THEY BASICALLY SAID THERE WAS NOTHING MORE THEY COULD DO. AT THIS TIME THE VEHICLE HAD ABOUT 1800 MILES ON IT. AT 3800 MILES, I TOOK THE CAR IN FOR ITS FIRST OIL CHANGE AND MENTIONED THE SAME TRANSMISSION ISSUE TO A DIFFERENT SERVICE ADVISOR AND SAID IT WAS STILL SHIFTING ROUGH AND JUST NOT SMOOTH. HE TOLD ME HYUNDAI IS WORKING ON A FIX BUT UNTIL THEN, I STILL THINK THIS VEHICLE IS UNSAFE.
Mfg Campaign: 10894490
Recall Date: Aug 9, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Corrective Action:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Additional Notes:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Mfg Campaign: 10894644
Recall Date: Aug 9, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Corrective Action:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Additional Notes:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Mfg Campaign: 10894644
Recall Date: Aug 9, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Corrective Action:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Additional Notes:
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Mfg Campaign: 10894644
Recall Date: Aug 9, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
BROUGHT BRAND NEW JAN. 1, 2016. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL TIMES THE CAR WILL NOT ACCELERATE FROM A STOP. ONCE, CAR WOULDN'T START. DEALER HAS HAD CAR TWICE (ONCE FOR A WEEK). NO ENGINE CODE. BLAMED AFTER MARKET REMOTE START, AND REMOVED IT. OBVIOUSLY, NOT THE ISSUE, AS IT HAS HAPPENED AGAIN TWICE IN THE PAST 5 DAYS. THIS IS VERY UNPREDICTABLE AND EXTREMELY DANGEROUS, ESPECIALLY TURNING LEFT IN FRONT OF TRAFFIC. I HAVE TOTALLY LOST CONFIDENCE IN THE SAFETY OF THIS CAR.
Corrective Action:
BROUGHT BRAND NEW JAN. 1, 2016. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL TIMES THE CAR WILL NOT ACCELERATE FROM A STOP. ONCE, CAR WOULDN'T START. DEALER HAS HAD CAR TWICE (ONCE FOR A WEEK). NO ENGINE CODE. BLAMED AFTER MARKET REMOTE START, AND REMOVED IT. OBVIOUSLY, NOT THE ISSUE, AS IT HAS HAPPENED AGAIN TWICE IN THE PAST 5 DAYS. THIS IS VERY UNPREDICTABLE AND EXTREMELY DANGEROUS, ESPECIALLY TURNING LEFT IN FRONT OF TRAFFIC. I HAVE TOTALLY LOST CONFIDENCE IN THE SAFETY OF THIS CAR.
Additional Notes:
BROUGHT BRAND NEW JAN. 1, 2016. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL TIMES THE CAR WILL NOT ACCELERATE FROM A STOP. ONCE, CAR WOULDN'T START. DEALER HAS HAD CAR TWICE (ONCE FOR A WEEK). NO ENGINE CODE. BLAMED AFTER MARKET REMOTE START, AND REMOVED IT. OBVIOUSLY, NOT THE ISSUE, AS IT HAS HAPPENED AGAIN TWICE IN THE PAST 5 DAYS. THIS IS VERY UNPREDICTABLE AND EXTREMELY DANGEROUS, ESPECIALLY TURNING LEFT IN FRONT OF TRAFFIC. I HAVE TOTALLY LOST CONFIDENCE IN THE SAFETY OF THIS CAR.
Mfg Campaign: 10893947
Recall Date: Aug 8, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND LUNGED FORWARD. THE FAILURE OCCURRED TWICE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTAC WAS ADVISED NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS KEPT BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND LUNGED FORWARD. THE FAILURE OCCURRED TWICE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTAC WAS ADVISED NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS KEPT BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND LUNGED FORWARD. THE FAILURE OCCURRED TWICE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTAC WAS ADVISED NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS KEPT BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.
Mfg Campaign: 10894036
Recall Date: Aug 8, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Mfg Campaign: 10894123
Recall Date: Aug 8, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 13,000 MILES, PURCHASED NEW MY ME. I AM RETIRED AND ONLY DRIVER. DCT CLUTCHES DISENGAGE PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE AGAIN ONCE BRAKE IS RELEASED AND START ACCELERATING, LIKE CAR IS IN NEUTRAL. YOU HAVE TO SET AND WAIT AND PUSH ACCELERATOR UP TO 3,000 RPM THEN LET OFF SOMETIME-CLUTCHES ENGAGE AND IT JUMPS FORWARD AND YOU HAVE TO HIT BRAKE QUICKLY OR WILL HAVE AN ACCIDENT. THIS HAPPENS PERIODICALLY BUT NOT ROUTINELY ENOUGH FOR DEALER TO REPRODUCE. IT HAS ALMOST JUMPED INTO ONCOMING TRAFFIC WITH ME SEVERAL TIMES. [XXX] SCARY TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 13,000 MILES, PURCHASED NEW MY ME. I AM RETIRED AND ONLY DRIVER. DCT CLUTCHES DISENGAGE PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE AGAIN ONCE BRAKE IS RELEASED AND START ACCELERATING, LIKE CAR IS IN NEUTRAL. YOU HAVE TO SET AND WAIT AND PUSH ACCELERATOR UP TO 3,000 RPM THEN LET OFF SOMETIME-CLUTCHES ENGAGE AND IT JUMPS FORWARD AND YOU HAVE TO HIT BRAKE QUICKLY OR WILL HAVE AN ACCIDENT. THIS HAPPENS PERIODICALLY BUT NOT ROUTINELY ENOUGH FOR DEALER TO REPRODUCE. IT HAS ALMOST JUMPED INTO ONCOMING TRAFFIC WITH ME SEVERAL TIMES. [XXX] SCARY TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 13,000 MILES, PURCHASED NEW MY ME. I AM RETIRED AND ONLY DRIVER. DCT CLUTCHES DISENGAGE PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE AGAIN ONCE BRAKE IS RELEASED AND START ACCELERATING, LIKE CAR IS IN NEUTRAL. YOU HAVE TO SET AND WAIT AND PUSH ACCELERATOR UP TO 3,000 RPM THEN LET OFF SOMETIME-CLUTCHES ENGAGE AND IT JUMPS FORWARD AND YOU HAVE TO HIT BRAKE QUICKLY OR WILL HAVE AN ACCIDENT. THIS HAPPENS PERIODICALLY BUT NOT ROUTINELY ENOUGH FOR DEALER TO REPRODUCE. IT HAS ALMOST JUMPED INTO ONCOMING TRAFFIC WITH ME SEVERAL TIMES. [XXX] SCARY TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10894246
Recall Date: Aug 8, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury