Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 HYUNDAI TUCSON LIMITED WHICH HAS A MAJOR ISSUE WITH THE LACK OF ACCELERATION FROM STOP. WHEN TRYING TO MOVE ONTO A HIGHWAY/ROAD FROM A LIGHT OR STOP SIGN WHEN YOU STEP ON THE GAS NOTHING HAPPENS THEN ALL OF A SUDDEN IT LURCHES AHEAD. THIS IS A VERY UNSAFE SITUATION. WHEN YOU STEP ON THE GAS YOU EXPECT THE VEHICLE TO RESPOND AND IT DOES NOT. ALSO GOING THROUGH A PARKING LOT AND NOT REALLY ACCELERATING AT ALL IT LURCHES AND BACKS OFF AND LURCHES AND BACKS OFF. THEN WHEN YOU DO STEP ON THE GAS IT ALMOST QUITS THEN LURCHES. I'M TOLD ITS CAUSED BY THE MANUAL CELINOID WHICH CAUSES THE AUTOMATIC TRANSMISSION TO ENGAGE. AT THE PRESENT TIME I'M NOT DRIVING THE VEHICLE AND HAVE A LOANER. HYUNDAI HAS SENT ME PAPERWORK TO BUY BACK THE VEHICLE BUT THEN I HAVE NOTHING WITH WHICH TO PURCHASE ANOTHER VEHICLE.
Corrective Action:
I HAVE A 2016 HYUNDAI TUCSON LIMITED WHICH HAS A MAJOR ISSUE WITH THE LACK OF ACCELERATION FROM STOP. WHEN TRYING TO MOVE ONTO A HIGHWAY/ROAD FROM A LIGHT OR STOP SIGN WHEN YOU STEP ON THE GAS NOTHING HAPPENS THEN ALL OF A SUDDEN IT LURCHES AHEAD. THIS IS A VERY UNSAFE SITUATION. WHEN YOU STEP ON THE GAS YOU EXPECT THE VEHICLE TO RESPOND AND IT DOES NOT. ALSO GOING THROUGH A PARKING LOT AND NOT REALLY ACCELERATING AT ALL IT LURCHES AND BACKS OFF AND LURCHES AND BACKS OFF. THEN WHEN YOU DO STEP ON THE GAS IT ALMOST QUITS THEN LURCHES. I'M TOLD ITS CAUSED BY THE MANUAL CELINOID WHICH CAUSES THE AUTOMATIC TRANSMISSION TO ENGAGE. AT THE PRESENT TIME I'M NOT DRIVING THE VEHICLE AND HAVE A LOANER. HYUNDAI HAS SENT ME PAPERWORK TO BUY BACK THE VEHICLE BUT THEN I HAVE NOTHING WITH WHICH TO PURCHASE ANOTHER VEHICLE.
Additional Notes:
I HAVE A 2016 HYUNDAI TUCSON LIMITED WHICH HAS A MAJOR ISSUE WITH THE LACK OF ACCELERATION FROM STOP. WHEN TRYING TO MOVE ONTO A HIGHWAY/ROAD FROM A LIGHT OR STOP SIGN WHEN YOU STEP ON THE GAS NOTHING HAPPENS THEN ALL OF A SUDDEN IT LURCHES AHEAD. THIS IS A VERY UNSAFE SITUATION. WHEN YOU STEP ON THE GAS YOU EXPECT THE VEHICLE TO RESPOND AND IT DOES NOT. ALSO GOING THROUGH A PARKING LOT AND NOT REALLY ACCELERATING AT ALL IT LURCHES AND BACKS OFF AND LURCHES AND BACKS OFF. THEN WHEN YOU DO STEP ON THE GAS IT ALMOST QUITS THEN LURCHES. I'M TOLD ITS CAUSED BY THE MANUAL CELINOID WHICH CAUSES THE AUTOMATIC TRANSMISSION TO ENGAGE. AT THE PRESENT TIME I'M NOT DRIVING THE VEHICLE AND HAVE A LOANER. HYUNDAI HAS SENT ME PAPERWORK TO BUY BACK THE VEHICLE BUT THEN I HAVE NOTHING WITH WHICH TO PURCHASE ANOTHER VEHICLE.
Mfg Campaign: 10892075
Recall Date: Aug 1, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ACCELERATION ISSUES FROM STOP. ENGINE WILL GO TO HIGH RPM'S WITHOUT MOVING THE VEHICLE. ISSUES SEEN WITH VEHICLE LEAVING 1ST GEAR, VEHICLES ROLLS IN TO INTERSECTION AND LOSES POWER. VEHICLE HAS HARD SHIFT ISSUES AND OFTEN SEEMS TO BE "STUCK IN GEAR" FOR TOO LONG.
Corrective Action:
ACCELERATION ISSUES FROM STOP. ENGINE WILL GO TO HIGH RPM'S WITHOUT MOVING THE VEHICLE. ISSUES SEEN WITH VEHICLE LEAVING 1ST GEAR, VEHICLES ROLLS IN TO INTERSECTION AND LOSES POWER. VEHICLE HAS HARD SHIFT ISSUES AND OFTEN SEEMS TO BE "STUCK IN GEAR" FOR TOO LONG.
Additional Notes:
ACCELERATION ISSUES FROM STOP. ENGINE WILL GO TO HIGH RPM'S WITHOUT MOVING THE VEHICLE. ISSUES SEEN WITH VEHICLE LEAVING 1ST GEAR, VEHICLES ROLLS IN TO INTERSECTION AND LOSES POWER. VEHICLE HAS HARD SHIFT ISSUES AND OFTEN SEEMS TO BE "STUCK IN GEAR" FOR TOO LONG.
Mfg Campaign: 10892163
Recall Date: Aug 1, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION COMPLETELY FAILED IN DRIVE. THIS IS A KNOWN CONDITION TO HYUNDAI, DIAGNOSED AS DCT FAILURE. HYUNDAI HAS NO KNOWN FIX. CAR WAS 6 WEEKS OLD WITH 740 MILES ON IT. CAT WAS BOUGHT NEW WITH 65 MILES. DCT FAILED IN MIDDLE OF INTERSECTION LEAVING WIFE AND CHILD STRANDED IN DANGEROUS TRAFFIC SITUATION. NOW AT DEALERSHIP AWAITING ANYTHING FROM HYUNDAI. THIS CAR WAS ALMOST NOT SOLD TO US DUE TO A ACTIVE RECALL FOR THE HOOD LATCH, BUT WAS HAPPILY SOLD WITH A KNOWN DEFECTIVE TRANSMISSION ISSUE.
Corrective Action:
TRANSMISSION COMPLETELY FAILED IN DRIVE. THIS IS A KNOWN CONDITION TO HYUNDAI, DIAGNOSED AS DCT FAILURE. HYUNDAI HAS NO KNOWN FIX. CAR WAS 6 WEEKS OLD WITH 740 MILES ON IT. CAT WAS BOUGHT NEW WITH 65 MILES. DCT FAILED IN MIDDLE OF INTERSECTION LEAVING WIFE AND CHILD STRANDED IN DANGEROUS TRAFFIC SITUATION. NOW AT DEALERSHIP AWAITING ANYTHING FROM HYUNDAI. THIS CAR WAS ALMOST NOT SOLD TO US DUE TO A ACTIVE RECALL FOR THE HOOD LATCH, BUT WAS HAPPILY SOLD WITH A KNOWN DEFECTIVE TRANSMISSION ISSUE.
Additional Notes:
TRANSMISSION COMPLETELY FAILED IN DRIVE. THIS IS A KNOWN CONDITION TO HYUNDAI, DIAGNOSED AS DCT FAILURE. HYUNDAI HAS NO KNOWN FIX. CAR WAS 6 WEEKS OLD WITH 740 MILES ON IT. CAT WAS BOUGHT NEW WITH 65 MILES. DCT FAILED IN MIDDLE OF INTERSECTION LEAVING WIFE AND CHILD STRANDED IN DANGEROUS TRAFFIC SITUATION. NOW AT DEALERSHIP AWAITING ANYTHING FROM HYUNDAI. THIS CAR WAS ALMOST NOT SOLD TO US DUE TO A ACTIVE RECALL FOR THE HOOD LATCH, BUT WAS HAPPILY SOLD WITH A KNOWN DEFECTIVE TRANSMISSION ISSUE.
Mfg Campaign: 10892189
Recall Date: Aug 1, 2016
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 HYUNDAI TUCSON STARTED HAVING ACCELERATOR ISSUES. AFTER YOU TAKE OFF FROM A COMPLETE STOP YOU JUST GET NO POWER AND THIS IS WHEN THE PERSON BEHIND HAS ALREADY TAKEN OFF OR YOUR IN THE MIDDLE OF AN INTERSECTION I HAVE HAD MANY DRIVERS SLAM ON THEIR BREAKS DUE TO MY CAR NOT ACCELERATING. 188 CLAIMS ON 2016 HYUNDAI TUCSON ON AUTO.CLIAMS WEBSITE 7/11 TOOK CAR INTO DEARLERSHIP 7/12 PICKED CAR UP FROM DEALERSHIP, TOLD ME THEY MADE AN ADJUSTMENT 7/14 STILL NOT FIXED SAME PROBLEM, TOOK BACK TO DEALERSHIP , TECHNICIAN SAID IT NEEDED A PART THAT WOULD HAVE TO BE ORDERED- WOULD OVERNIGHT FOR 7/18 DELIVERY 7/19 TOOK CAR BACK IN. DEALERSHIP KNEW NOTHING ABOUT A PART, SAID THAT HYUNDAI WAS AWARE OF ISSUE AND DID NOT HAVE A FIX. SERVICE DEPT SAID I SHOULD DRIVE IN 'SPORT' MODE AND IT WOULD HAPPEN LESS 7/19 CALLED HYUNDAI CONSUMER AFFAIR AND PUT IN CLAIM. I WAS TOLD SOMEONE WOULD GET IN TOUCH WITH ME 3-5 DAYS. CALLED EVERY DAY AND WAS TOLD THE SAME THING. ALSO WAS TOLD THAT IT WAS GIVEN PRIORITY AND SENT UP TO REGION. 7/28 RECEIVED A CALL AND WAS TOLD THEY HAD GOOD NEWS THAT HYUNAI HAD A FIX 5-7 WEEKS . REALLY I WAS TO DRIVE A UNSAFE CAR FOR 5-7 WEEKS 7/29 STARTED PROCESS CLAIM FOR HYUNDAI TO BUY BACK THE 2016 HYUNDAI TUCSON - WAS TOLD IT'S A 8 WEEK PROCESS
Corrective Action:
2016 HYUNDAI TUCSON STARTED HAVING ACCELERATOR ISSUES. AFTER YOU TAKE OFF FROM A COMPLETE STOP YOU JUST GET NO POWER AND THIS IS WHEN THE PERSON BEHIND HAS ALREADY TAKEN OFF OR YOUR IN THE MIDDLE OF AN INTERSECTION I HAVE HAD MANY DRIVERS SLAM ON THEIR BREAKS DUE TO MY CAR NOT ACCELERATING. 188 CLAIMS ON 2016 HYUNDAI TUCSON ON AUTO.CLIAMS WEBSITE 7/11 TOOK CAR INTO DEARLERSHIP 7/12 PICKED CAR UP FROM DEALERSHIP, TOLD ME THEY MADE AN ADJUSTMENT 7/14 STILL NOT FIXED SAME PROBLEM, TOOK BACK TO DEALERSHIP , TECHNICIAN SAID IT NEEDED A PART THAT WOULD HAVE TO BE ORDERED- WOULD OVERNIGHT FOR 7/18 DELIVERY 7/19 TOOK CAR BACK IN. DEALERSHIP KNEW NOTHING ABOUT A PART, SAID THAT HYUNDAI WAS AWARE OF ISSUE AND DID NOT HAVE A FIX. SERVICE DEPT SAID I SHOULD DRIVE IN 'SPORT' MODE AND IT WOULD HAPPEN LESS 7/19 CALLED HYUNDAI CONSUMER AFFAIR AND PUT IN CLAIM. I WAS TOLD SOMEONE WOULD GET IN TOUCH WITH ME 3-5 DAYS. CALLED EVERY DAY AND WAS TOLD THE SAME THING. ALSO WAS TOLD THAT IT WAS GIVEN PRIORITY AND SENT UP TO REGION. 7/28 RECEIVED A CALL AND WAS TOLD THEY HAD GOOD NEWS THAT HYUNAI HAD A FIX 5-7 WEEKS . REALLY I WAS TO DRIVE A UNSAFE CAR FOR 5-7 WEEKS 7/29 STARTED PROCESS CLAIM FOR HYUNDAI TO BUY BACK THE 2016 HYUNDAI TUCSON - WAS TOLD IT'S A 8 WEEK PROCESS
Additional Notes:
2016 HYUNDAI TUCSON STARTED HAVING ACCELERATOR ISSUES. AFTER YOU TAKE OFF FROM A COMPLETE STOP YOU JUST GET NO POWER AND THIS IS WHEN THE PERSON BEHIND HAS ALREADY TAKEN OFF OR YOUR IN THE MIDDLE OF AN INTERSECTION I HAVE HAD MANY DRIVERS SLAM ON THEIR BREAKS DUE TO MY CAR NOT ACCELERATING. 188 CLAIMS ON 2016 HYUNDAI TUCSON ON AUTO.CLIAMS WEBSITE 7/11 TOOK CAR INTO DEARLERSHIP 7/12 PICKED CAR UP FROM DEALERSHIP, TOLD ME THEY MADE AN ADJUSTMENT 7/14 STILL NOT FIXED SAME PROBLEM, TOOK BACK TO DEALERSHIP , TECHNICIAN SAID IT NEEDED A PART THAT WOULD HAVE TO BE ORDERED- WOULD OVERNIGHT FOR 7/18 DELIVERY 7/19 TOOK CAR BACK IN. DEALERSHIP KNEW NOTHING ABOUT A PART, SAID THAT HYUNDAI WAS AWARE OF ISSUE AND DID NOT HAVE A FIX. SERVICE DEPT SAID I SHOULD DRIVE IN 'SPORT' MODE AND IT WOULD HAPPEN LESS 7/19 CALLED HYUNDAI CONSUMER AFFAIR AND PUT IN CLAIM. I WAS TOLD SOMEONE WOULD GET IN TOUCH WITH ME 3-5 DAYS. CALLED EVERY DAY AND WAS TOLD THE SAME THING. ALSO WAS TOLD THAT IT WAS GIVEN PRIORITY AND SENT UP TO REGION. 7/28 RECEIVED A CALL AND WAS TOLD THEY HAD GOOD NEWS THAT HYUNAI HAD A FIX 5-7 WEEKS . REALLY I WAS TO DRIVE A UNSAFE CAR FOR 5-7 WEEKS 7/29 STARTED PROCESS CLAIM FOR HYUNDAI TO BUY BACK THE 2016 HYUNDAI TUCSON - WAS TOLD IT'S A 8 WEEK PROCESS
Mfg Campaign: 10892297
Recall Date: Aug 1, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THIS SUV STALLS & HESITATES WHEN ACCELERATING FROM A STAND STILL, IN MOTION & ALL OTHER TIMES. CURRENTLY HAVE 4500 MILES ON IT, & THIS PROBLEM STARTED RIGHT AFTER I FIRST PURCHASED IT. THIS IS A DANGEROUS SITUATION WHEN MERGING INTO TRAFFIC. PUSH THE ACCELERATOR DOWN, IT REVS UP, BUT GOES NO WHERE.THE TRANSMISSION (DCT) IS NOT WORKING RIGHT, & THE RECALL TO UPDATE THE SOFTWARE DID NOT FIX ANYTHING. PLEASE HYUNDAI FIX THIS PROBLEM BEFORE SERIOUS ACCIDENTS HAPPEN.
Corrective Action:
THIS SUV STALLS & HESITATES WHEN ACCELERATING FROM A STAND STILL, IN MOTION & ALL OTHER TIMES. CURRENTLY HAVE 4500 MILES ON IT, & THIS PROBLEM STARTED RIGHT AFTER I FIRST PURCHASED IT. THIS IS A DANGEROUS SITUATION WHEN MERGING INTO TRAFFIC. PUSH THE ACCELERATOR DOWN, IT REVS UP, BUT GOES NO WHERE.THE TRANSMISSION (DCT) IS NOT WORKING RIGHT, & THE RECALL TO UPDATE THE SOFTWARE DID NOT FIX ANYTHING. PLEASE HYUNDAI FIX THIS PROBLEM BEFORE SERIOUS ACCIDENTS HAPPEN.
Additional Notes:
THIS SUV STALLS & HESITATES WHEN ACCELERATING FROM A STAND STILL, IN MOTION & ALL OTHER TIMES. CURRENTLY HAVE 4500 MILES ON IT, & THIS PROBLEM STARTED RIGHT AFTER I FIRST PURCHASED IT. THIS IS A DANGEROUS SITUATION WHEN MERGING INTO TRAFFIC. PUSH THE ACCELERATOR DOWN, IT REVS UP, BUT GOES NO WHERE.THE TRANSMISSION (DCT) IS NOT WORKING RIGHT, & THE RECALL TO UPDATE THE SOFTWARE DID NOT FIX ANYTHING. PLEASE HYUNDAI FIX THIS PROBLEM BEFORE SERIOUS ACCIDENTS HAPPEN.
Mfg Campaign: 10892298
Recall Date: Aug 1, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ISSUE WITH THE NEW 7 SPEED DCT. TRANSMISSION REVVED AND WOULD NOT ENGAGE AFTER DRIVING 60 MILES ON HIGHWAY, SOME STOP-AND-GO TRAFFIC, IN 101 DEGREE HEAT AND SITTING FOR 45 MINUTES. IN ORDER FOR ME TO GET IT TO ENGAGE, I WENT INTO MANUAL MODE, NOTICED IT WAS IN 2ND GEAR FROM START, DOWNSHIFTED TO 1ST GEAR, AND WAS ABLE TO WORK THRU THE GEARS TO GET IT GOING AND EVENTUALLY PUT IT BACK INTO AUTOMATIC.
Corrective Action:
ISSUE WITH THE NEW 7 SPEED DCT. TRANSMISSION REVVED AND WOULD NOT ENGAGE AFTER DRIVING 60 MILES ON HIGHWAY, SOME STOP-AND-GO TRAFFIC, IN 101 DEGREE HEAT AND SITTING FOR 45 MINUTES. IN ORDER FOR ME TO GET IT TO ENGAGE, I WENT INTO MANUAL MODE, NOTICED IT WAS IN 2ND GEAR FROM START, DOWNSHIFTED TO 1ST GEAR, AND WAS ABLE TO WORK THRU THE GEARS TO GET IT GOING AND EVENTUALLY PUT IT BACK INTO AUTOMATIC.
Additional Notes:
ISSUE WITH THE NEW 7 SPEED DCT. TRANSMISSION REVVED AND WOULD NOT ENGAGE AFTER DRIVING 60 MILES ON HIGHWAY, SOME STOP-AND-GO TRAFFIC, IN 101 DEGREE HEAT AND SITTING FOR 45 MINUTES. IN ORDER FOR ME TO GET IT TO ENGAGE, I WENT INTO MANUAL MODE, NOTICED IT WAS IN 2ND GEAR FROM START, DOWNSHIFTED TO 1ST GEAR, AND WAS ABLE TO WORK THRU THE GEARS TO GET IT GOING AND EVENTUALLY PUT IT BACK INTO AUTOMATIC.
Mfg Campaign: 10892321
Recall Date: Aug 1, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
LEASED VEHICLE ON 7/18/16. NOTICED SLIGHT HESITATION DURING ACCELERATION SHORTLY AFTER TAKING POSSESSION OF VEHICLE. ON 7/28/16, I WAS IN STOP AND GO TRAFFIC ON FREEWAY GOING AROUND CURVE. TRAFFIC FINALLY PICKED UP SPEED. WHEN I RELEASED MY FOOT FROM THE BRAKE AND STEPPED ON THE GAS, THE CAR WOULDN'T MOVE AND THE RPM'S WERE ALL OVER THE PLACE. I WAS PANICKING, FEARFUL THAT I WAS GOING TO BE REAR ENDED AT ANY MOMENT. I CONTINUED TO PRESS DOWN ON THE ACCELERATOR, PRAYING THAT IT WOULDN'T ROCKET FORWARD. IT TOOK APPROXIMATELY 20 TO 25 SECONDS FOR THE VEHICLE TO MOVE AT ALL AND FINALLY KICK INTO GEAR. I AM TOTALLY TRAUMATIZED BY THIS SITUATION AND CANNOT EVEN FATHOM PUTTING MY FAMILY IN THIS VEHICLE.
Corrective Action:
LEASED VEHICLE ON 7/18/16. NOTICED SLIGHT HESITATION DURING ACCELERATION SHORTLY AFTER TAKING POSSESSION OF VEHICLE. ON 7/28/16, I WAS IN STOP AND GO TRAFFIC ON FREEWAY GOING AROUND CURVE. TRAFFIC FINALLY PICKED UP SPEED. WHEN I RELEASED MY FOOT FROM THE BRAKE AND STEPPED ON THE GAS, THE CAR WOULDN'T MOVE AND THE RPM'S WERE ALL OVER THE PLACE. I WAS PANICKING, FEARFUL THAT I WAS GOING TO BE REAR ENDED AT ANY MOMENT. I CONTINUED TO PRESS DOWN ON THE ACCELERATOR, PRAYING THAT IT WOULDN'T ROCKET FORWARD. IT TOOK APPROXIMATELY 20 TO 25 SECONDS FOR THE VEHICLE TO MOVE AT ALL AND FINALLY KICK INTO GEAR. I AM TOTALLY TRAUMATIZED BY THIS SITUATION AND CANNOT EVEN FATHOM PUTTING MY FAMILY IN THIS VEHICLE.
Additional Notes:
LEASED VEHICLE ON 7/18/16. NOTICED SLIGHT HESITATION DURING ACCELERATION SHORTLY AFTER TAKING POSSESSION OF VEHICLE. ON 7/28/16, I WAS IN STOP AND GO TRAFFIC ON FREEWAY GOING AROUND CURVE. TRAFFIC FINALLY PICKED UP SPEED. WHEN I RELEASED MY FOOT FROM THE BRAKE AND STEPPED ON THE GAS, THE CAR WOULDN'T MOVE AND THE RPM'S WERE ALL OVER THE PLACE. I WAS PANICKING, FEARFUL THAT I WAS GOING TO BE REAR ENDED AT ANY MOMENT. I CONTINUED TO PRESS DOWN ON THE ACCELERATOR, PRAYING THAT IT WOULDN'T ROCKET FORWARD. IT TOOK APPROXIMATELY 20 TO 25 SECONDS FOR THE VEHICLE TO MOVE AT ALL AND FINALLY KICK INTO GEAR. I AM TOTALLY TRAUMATIZED BY THIS SITUATION AND CANNOT EVEN FATHOM PUTTING MY FAMILY IN THIS VEHICLE.
Mfg Campaign: 10891912
Recall Date: Jul 31, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE DCT TRANSMISSION ON THIS VEHICLE RANDOMLY STOPS PROPELLING THE CAR FORWARD. ALTHOUGH INITIALLY THE CAR REFUSED TO MOVE FORWARD WHILE AT A STOP, I HAVE HAD SEVERAL RECENT INCIDENTS WHERE THE DCT TRANSMISSION "DROPPED" OUT OF GEAR WHILE TRAVELING AT 70 MPH. I WAS UNABLE TO GET THE TRANSMISSION TO RE-ENGAGE UNTIL I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD - AND RESTART THE VEHICLE. THIS HAS HAPPENED ~10 TIMES SINCE I PURCHASED THE VEHICLE IN APRIL 2016. IT NOW HAS 9400 MILES. I HAVE TAKEN THE CAR TO MY LOCAL DEALER - AND THEY REPORTED "NO PROBLEM FOUND." THEY RECOMMENDED THAT I NO LONGER OPERATE THE VEHICLE IN "ECO" MODE, AND NOT DO "AGGRESSIVE" DRIVING. THIS PROBLEM CONTINUES WHETHER IT IS IN ECO MODE OR NOT -- AND MY DRIVING STYLE IS FAR FROM AGGRESSIVE. LOSING POWER AT HIGH SPEED CREATES A POTENTIAL DANGEROUS SITUATION, ESPECIALLY WHEN IT HAPPENED AT PASSING SPEEDS. I CANNOT CONSISTENTLY RE-CREATE THE PROBLEM - BUT IT'S DEFINITIVE A SOFTWARE/HARDWARE ISSUE WITH THE CONTROL OF THE DCT TRANSMISSION.
Corrective Action:
THE DCT TRANSMISSION ON THIS VEHICLE RANDOMLY STOPS PROPELLING THE CAR FORWARD. ALTHOUGH INITIALLY THE CAR REFUSED TO MOVE FORWARD WHILE AT A STOP, I HAVE HAD SEVERAL RECENT INCIDENTS WHERE THE DCT TRANSMISSION "DROPPED" OUT OF GEAR WHILE TRAVELING AT 70 MPH. I WAS UNABLE TO GET THE TRANSMISSION TO RE-ENGAGE UNTIL I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD - AND RESTART THE VEHICLE. THIS HAS HAPPENED ~10 TIMES SINCE I PURCHASED THE VEHICLE IN APRIL 2016. IT NOW HAS 9400 MILES. I HAVE TAKEN THE CAR TO MY LOCAL DEALER - AND THEY REPORTED "NO PROBLEM FOUND." THEY RECOMMENDED THAT I NO LONGER OPERATE THE VEHICLE IN "ECO" MODE, AND NOT DO "AGGRESSIVE" DRIVING. THIS PROBLEM CONTINUES WHETHER IT IS IN ECO MODE OR NOT -- AND MY DRIVING STYLE IS FAR FROM AGGRESSIVE. LOSING POWER AT HIGH SPEED CREATES A POTENTIAL DANGEROUS SITUATION, ESPECIALLY WHEN IT HAPPENED AT PASSING SPEEDS. I CANNOT CONSISTENTLY RE-CREATE THE PROBLEM - BUT IT'S DEFINITIVE A SOFTWARE/HARDWARE ISSUE WITH THE CONTROL OF THE DCT TRANSMISSION.
Additional Notes:
THE DCT TRANSMISSION ON THIS VEHICLE RANDOMLY STOPS PROPELLING THE CAR FORWARD. ALTHOUGH INITIALLY THE CAR REFUSED TO MOVE FORWARD WHILE AT A STOP, I HAVE HAD SEVERAL RECENT INCIDENTS WHERE THE DCT TRANSMISSION "DROPPED" OUT OF GEAR WHILE TRAVELING AT 70 MPH. I WAS UNABLE TO GET THE TRANSMISSION TO RE-ENGAGE UNTIL I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD - AND RESTART THE VEHICLE. THIS HAS HAPPENED ~10 TIMES SINCE I PURCHASED THE VEHICLE IN APRIL 2016. IT NOW HAS 9400 MILES. I HAVE TAKEN THE CAR TO MY LOCAL DEALER - AND THEY REPORTED "NO PROBLEM FOUND." THEY RECOMMENDED THAT I NO LONGER OPERATE THE VEHICLE IN "ECO" MODE, AND NOT DO "AGGRESSIVE" DRIVING. THIS PROBLEM CONTINUES WHETHER IT IS IN ECO MODE OR NOT -- AND MY DRIVING STYLE IS FAR FROM AGGRESSIVE. LOSING POWER AT HIGH SPEED CREATES A POTENTIAL DANGEROUS SITUATION, ESPECIALLY WHEN IT HAPPENED AT PASSING SPEEDS. I CANNOT CONSISTENTLY RE-CREATE THE PROBLEM - BUT IT'S DEFINITIVE A SOFTWARE/HARDWARE ISSUE WITH THE CONTROL OF THE DCT TRANSMISSION.
Mfg Campaign: 10891927
Recall Date: Jul 31, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THIS VEHICLE IN JAN 2016 AND HAVE LESS THAN 2000 MILES ON THE VEHICLE. I AM HAVING DCT TRANSMISSION ISSUES. HAD NOTICED THAT ON SEVERAL OCCASIONS THE VEHICLE IS VERY SLUGGISH AND HAS SOME DIFFICULTY ACCELERATING FROM A COMPLETE STOP AND AT TIMES IT LURCHES FORWARD. THIS IS AN INTERMITTENT AND ONGOING ISSUE, BUT VERY TROUBLESOME, NONE THE LESS. THIS OCCURS DURING NORMAL IN TOWN TRAFFIC AND ESPECIALLY GOING UP HILLS FROM A COMPLETE STOP. THERE HAVE ALSO BEEN ISSUES IN TRAFFIC WHERE IT ACCELERATES UNEXPECTEDLY. I HAVE TAKEN THE VEHICLE INTO THE DEALER ON TWO OCCASIONS IN A SEVEN DAY PERIOD, AFTER DECIDING THAT THIS IS NOT SAFE TO DRIVE AT TIMES. WHEN I MADE THE INITIAL APPT THE RECEPTIONISTS STATED THAT THERE HAVE BEEN SEVERAL VEHICLES IN FOR THIS ISSUE. THE INITIAL TIME AT THE DEALER, THEY COMPLETED THE LATCH RECALL AND RESET THE COMPUTER TO RELEARN THE SYSTEM, HOPING THAT WOULD BE THE SAVING GRACE. DRIVING DOWN THE ROAD A COUPLE OF DAYS LATER AND THE SOUND WAS SO LOUD WHILE DRIVING, THAT I PULLED OVER AND THE SOUND DIED DOWN AT BIT. MADE ANOTHER APPOINTMENT TO TAKE IN THE VEHICLE THE FOLLOWING MONDAY, I WAS TOLD THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE AND THE SERVICE MANAGER WAS NOT SURE WHAT WAS GOING ON. IT'S VERY FRUSTRATING, BECAUSE YOU HAVE TO TAKE TIME OFF WORK TO GO BACK AND FORTH TO THE DEALER TO HEAR THAT NOTHING IS WRONG. THE DEALER ACTS LIKE THEY HAVE NEVER HEARD OF THE CONCERN. I WAS ALSO TOLD THAT IT'S THE DESIGN OF THE CLUTCH THAT GIVES DRIVERS THE SLUGGISH FEEL. I DECIDED TO COME BACK TO HYUNDAI TO PURCHASE A VEHICLE AND I DEEPLY REGRET THAT DECISION.
Corrective Action:
I PURCHASED THIS VEHICLE IN JAN 2016 AND HAVE LESS THAN 2000 MILES ON THE VEHICLE. I AM HAVING DCT TRANSMISSION ISSUES. HAD NOTICED THAT ON SEVERAL OCCASIONS THE VEHICLE IS VERY SLUGGISH AND HAS SOME DIFFICULTY ACCELERATING FROM A COMPLETE STOP AND AT TIMES IT LURCHES FORWARD. THIS IS AN INTERMITTENT AND ONGOING ISSUE, BUT VERY TROUBLESOME, NONE THE LESS. THIS OCCURS DURING NORMAL IN TOWN TRAFFIC AND ESPECIALLY GOING UP HILLS FROM A COMPLETE STOP. THERE HAVE ALSO BEEN ISSUES IN TRAFFIC WHERE IT ACCELERATES UNEXPECTEDLY. I HAVE TAKEN THE VEHICLE INTO THE DEALER ON TWO OCCASIONS IN A SEVEN DAY PERIOD, AFTER DECIDING THAT THIS IS NOT SAFE TO DRIVE AT TIMES. WHEN I MADE THE INITIAL APPT THE RECEPTIONISTS STATED THAT THERE HAVE BEEN SEVERAL VEHICLES IN FOR THIS ISSUE. THE INITIAL TIME AT THE DEALER, THEY COMPLETED THE LATCH RECALL AND RESET THE COMPUTER TO RELEARN THE SYSTEM, HOPING THAT WOULD BE THE SAVING GRACE. DRIVING DOWN THE ROAD A COUPLE OF DAYS LATER AND THE SOUND WAS SO LOUD WHILE DRIVING, THAT I PULLED OVER AND THE SOUND DIED DOWN AT BIT. MADE ANOTHER APPOINTMENT TO TAKE IN THE VEHICLE THE FOLLOWING MONDAY, I WAS TOLD THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE AND THE SERVICE MANAGER WAS NOT SURE WHAT WAS GOING ON. IT'S VERY FRUSTRATING, BECAUSE YOU HAVE TO TAKE TIME OFF WORK TO GO BACK AND FORTH TO THE DEALER TO HEAR THAT NOTHING IS WRONG. THE DEALER ACTS LIKE THEY HAVE NEVER HEARD OF THE CONCERN. I WAS ALSO TOLD THAT IT'S THE DESIGN OF THE CLUTCH THAT GIVES DRIVERS THE SLUGGISH FEEL. I DECIDED TO COME BACK TO HYUNDAI TO PURCHASE A VEHICLE AND I DEEPLY REGRET THAT DECISION.
Additional Notes:
I PURCHASED THIS VEHICLE IN JAN 2016 AND HAVE LESS THAN 2000 MILES ON THE VEHICLE. I AM HAVING DCT TRANSMISSION ISSUES. HAD NOTICED THAT ON SEVERAL OCCASIONS THE VEHICLE IS VERY SLUGGISH AND HAS SOME DIFFICULTY ACCELERATING FROM A COMPLETE STOP AND AT TIMES IT LURCHES FORWARD. THIS IS AN INTERMITTENT AND ONGOING ISSUE, BUT VERY TROUBLESOME, NONE THE LESS. THIS OCCURS DURING NORMAL IN TOWN TRAFFIC AND ESPECIALLY GOING UP HILLS FROM A COMPLETE STOP. THERE HAVE ALSO BEEN ISSUES IN TRAFFIC WHERE IT ACCELERATES UNEXPECTEDLY. I HAVE TAKEN THE VEHICLE INTO THE DEALER ON TWO OCCASIONS IN A SEVEN DAY PERIOD, AFTER DECIDING THAT THIS IS NOT SAFE TO DRIVE AT TIMES. WHEN I MADE THE INITIAL APPT THE RECEPTIONISTS STATED THAT THERE HAVE BEEN SEVERAL VEHICLES IN FOR THIS ISSUE. THE INITIAL TIME AT THE DEALER, THEY COMPLETED THE LATCH RECALL AND RESET THE COMPUTER TO RELEARN THE SYSTEM, HOPING THAT WOULD BE THE SAVING GRACE. DRIVING DOWN THE ROAD A COUPLE OF DAYS LATER AND THE SOUND WAS SO LOUD WHILE DRIVING, THAT I PULLED OVER AND THE SOUND DIED DOWN AT BIT. MADE ANOTHER APPOINTMENT TO TAKE IN THE VEHICLE THE FOLLOWING MONDAY, I WAS TOLD THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE AND THE SERVICE MANAGER WAS NOT SURE WHAT WAS GOING ON. IT'S VERY FRUSTRATING, BECAUSE YOU HAVE TO TAKE TIME OFF WORK TO GO BACK AND FORTH TO THE DEALER TO HEAR THAT NOTHING IS WRONG. THE DEALER ACTS LIKE THEY HAVE NEVER HEARD OF THE CONCERN. I WAS ALSO TOLD THAT IT'S THE DESIGN OF THE CLUTCH THAT GIVES DRIVERS THE SLUGGISH FEEL. I DECIDED TO COME BACK TO HYUNDAI TO PURCHASE A VEHICLE AND I DEEPLY REGRET THAT DECISION.
Mfg Campaign: 10891856
Recall Date: Jul 30, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I PURCHASED THIS VEHICLE IN JAN 2016 AND HAVE LESS THAN 2000 MILES ON THE VEHICLE. I AM HAVING DCT TRANSMISSION ISSUES. HAD NOTICED THAT ON SEVERAL OCCASIONS THE VEHICLE IS VERY SLUGGISH AND HAS SOME DIFFICULTY ACCELERATING FROM A COMPLETE STOP AND AT TIMES IT LURCHES FORWARD. THIS IS AN INTERMITTENT AND ONGOING ISSUE, BUT VERY TROUBLESOME, NONE THE LESS. THIS OCCURS DURING NORMAL IN TOWN TRAFFIC AND ESPECIALLY GOING UP HILLS FROM A COMPLETE STOP. THERE HAVE ALSO BEEN ISSUES IN TRAFFIC WHERE IT ACCELERATES UNEXPECTEDLY. I HAVE TAKEN THE VEHICLE INTO THE DEALER ON TWO OCCASIONS IN A SEVEN DAY PERIOD, AFTER DECIDING THAT THIS IS NOT SAFE TO DRIVE AT TIMES. WHEN I MADE THE INITIAL APPT THE RECEPTIONISTS STATED THAT THERE HAVE BEEN SEVERAL VEHICLES IN FOR THIS ISSUE. THE INITIAL TIME AT THE DEALER, THEY COMPLETED THE LATCH RECALL AND RESET THE COMPUTER TO RELEARN THE SYSTEM, HOPING THAT WOULD BE THE SAVING GRACE. DRIVING DOWN THE ROAD A COUPLE OF DAYS LATER AND THE SOUND WAS SO LOUD WHILE DRIVING, THAT I PULLED OVER AND THE SOUND DIED DOWN AT BIT. MADE ANOTHER APPOINTMENT TO TAKE IN THE VEHICLE THE FOLLOWING MONDAY, I WAS TOLD THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE AND THE SERVICE MANAGER WAS NOT SURE WHAT WAS GOING ON. IT'S VERY FRUSTRATING, BECAUSE YOU HAVE TO TAKE TIME OFF WORK TO GO BACK AND FORTH TO THE DEALER TO HEAR THAT NOTHING IS WRONG. THE DEALER ACTS LIKE THEY HAVE NEVER HEARD OF THE CONCERN. I WAS ALSO TOLD THAT IT'S THE DESIGN OF THE CLUTCH THAT GIVES DRIVERS THE SLUGGISH FEEL. I DECIDED TO COME BACK TO HYUNDAI TO PURCHASE A VEHICLE AND I DEEPLY REGRET THAT DECISION.
Corrective Action:
I PURCHASED THIS VEHICLE IN JAN 2016 AND HAVE LESS THAN 2000 MILES ON THE VEHICLE. I AM HAVING DCT TRANSMISSION ISSUES. HAD NOTICED THAT ON SEVERAL OCCASIONS THE VEHICLE IS VERY SLUGGISH AND HAS SOME DIFFICULTY ACCELERATING FROM A COMPLETE STOP AND AT TIMES IT LURCHES FORWARD. THIS IS AN INTERMITTENT AND ONGOING ISSUE, BUT VERY TROUBLESOME, NONE THE LESS. THIS OCCURS DURING NORMAL IN TOWN TRAFFIC AND ESPECIALLY GOING UP HILLS FROM A COMPLETE STOP. THERE HAVE ALSO BEEN ISSUES IN TRAFFIC WHERE IT ACCELERATES UNEXPECTEDLY. I HAVE TAKEN THE VEHICLE INTO THE DEALER ON TWO OCCASIONS IN A SEVEN DAY PERIOD, AFTER DECIDING THAT THIS IS NOT SAFE TO DRIVE AT TIMES. WHEN I MADE THE INITIAL APPT THE RECEPTIONISTS STATED THAT THERE HAVE BEEN SEVERAL VEHICLES IN FOR THIS ISSUE. THE INITIAL TIME AT THE DEALER, THEY COMPLETED THE LATCH RECALL AND RESET THE COMPUTER TO RELEARN THE SYSTEM, HOPING THAT WOULD BE THE SAVING GRACE. DRIVING DOWN THE ROAD A COUPLE OF DAYS LATER AND THE SOUND WAS SO LOUD WHILE DRIVING, THAT I PULLED OVER AND THE SOUND DIED DOWN AT BIT. MADE ANOTHER APPOINTMENT TO TAKE IN THE VEHICLE THE FOLLOWING MONDAY, I WAS TOLD THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE AND THE SERVICE MANAGER WAS NOT SURE WHAT WAS GOING ON. IT'S VERY FRUSTRATING, BECAUSE YOU HAVE TO TAKE TIME OFF WORK TO GO BACK AND FORTH TO THE DEALER TO HEAR THAT NOTHING IS WRONG. THE DEALER ACTS LIKE THEY HAVE NEVER HEARD OF THE CONCERN. I WAS ALSO TOLD THAT IT'S THE DESIGN OF THE CLUTCH THAT GIVES DRIVERS THE SLUGGISH FEEL. I DECIDED TO COME BACK TO HYUNDAI TO PURCHASE A VEHICLE AND I DEEPLY REGRET THAT DECISION.
Additional Notes:
I PURCHASED THIS VEHICLE IN JAN 2016 AND HAVE LESS THAN 2000 MILES ON THE VEHICLE. I AM HAVING DCT TRANSMISSION ISSUES. HAD NOTICED THAT ON SEVERAL OCCASIONS THE VEHICLE IS VERY SLUGGISH AND HAS SOME DIFFICULTY ACCELERATING FROM A COMPLETE STOP AND AT TIMES IT LURCHES FORWARD. THIS IS AN INTERMITTENT AND ONGOING ISSUE, BUT VERY TROUBLESOME, NONE THE LESS. THIS OCCURS DURING NORMAL IN TOWN TRAFFIC AND ESPECIALLY GOING UP HILLS FROM A COMPLETE STOP. THERE HAVE ALSO BEEN ISSUES IN TRAFFIC WHERE IT ACCELERATES UNEXPECTEDLY. I HAVE TAKEN THE VEHICLE INTO THE DEALER ON TWO OCCASIONS IN A SEVEN DAY PERIOD, AFTER DECIDING THAT THIS IS NOT SAFE TO DRIVE AT TIMES. WHEN I MADE THE INITIAL APPT THE RECEPTIONISTS STATED THAT THERE HAVE BEEN SEVERAL VEHICLES IN FOR THIS ISSUE. THE INITIAL TIME AT THE DEALER, THEY COMPLETED THE LATCH RECALL AND RESET THE COMPUTER TO RELEARN THE SYSTEM, HOPING THAT WOULD BE THE SAVING GRACE. DRIVING DOWN THE ROAD A COUPLE OF DAYS LATER AND THE SOUND WAS SO LOUD WHILE DRIVING, THAT I PULLED OVER AND THE SOUND DIED DOWN AT BIT. MADE ANOTHER APPOINTMENT TO TAKE IN THE VEHICLE THE FOLLOWING MONDAY, I WAS TOLD THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE AND THE SERVICE MANAGER WAS NOT SURE WHAT WAS GOING ON. IT'S VERY FRUSTRATING, BECAUSE YOU HAVE TO TAKE TIME OFF WORK TO GO BACK AND FORTH TO THE DEALER TO HEAR THAT NOTHING IS WRONG. THE DEALER ACTS LIKE THEY HAVE NEVER HEARD OF THE CONCERN. I WAS ALSO TOLD THAT IT'S THE DESIGN OF THE CLUTCH THAT GIVES DRIVERS THE SLUGGISH FEEL. I DECIDED TO COME BACK TO HYUNDAI TO PURCHASE A VEHICLE AND I DEEPLY REGRET THAT DECISION.
Mfg Campaign: 10891856
Recall Date: Jul 30, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION NOT PROVIDING POWER TO THE WHEELS FROM A STANDING STOP. THE ENGINE ACCELERATES, BUT THE CAR DOES NOT MOVE. FIRST INSTANCE WAS TRYING TO TURN FROM A STOP. SECOND INSTANCE WAS BACKING OUT OF A PARKING SPOT. REVERSE WORKED, CAR STOPPED DRIVE. THIRD INSTANCE WAS AFTER STARTING THE CAR AND PLACING IT IN DRIVE. INTERMITTENT PROBLEM THAT WAS DUPLICATED AT THE DEALERSHIP SERVICE DEPARTMENT. THIS IS EXTREMELY DANGEROUS WHEN ENTERING TRAFFIC OR TURNING IN FRONT OF ONCOMING TRAFFIC. TWO INSTANCES OF BEING STOPPED FOR 15 TO 20 SECONDS. THE OCCURRENCE AT THE DEALERSHIP LASTED ABOUT 30 MINUTES. HYUNDAI USA IS AWARE OF THE PROBLEM.
Corrective Action:
TRANSMISSION NOT PROVIDING POWER TO THE WHEELS FROM A STANDING STOP. THE ENGINE ACCELERATES, BUT THE CAR DOES NOT MOVE. FIRST INSTANCE WAS TRYING TO TURN FROM A STOP. SECOND INSTANCE WAS BACKING OUT OF A PARKING SPOT. REVERSE WORKED, CAR STOPPED DRIVE. THIRD INSTANCE WAS AFTER STARTING THE CAR AND PLACING IT IN DRIVE. INTERMITTENT PROBLEM THAT WAS DUPLICATED AT THE DEALERSHIP SERVICE DEPARTMENT. THIS IS EXTREMELY DANGEROUS WHEN ENTERING TRAFFIC OR TURNING IN FRONT OF ONCOMING TRAFFIC. TWO INSTANCES OF BEING STOPPED FOR 15 TO 20 SECONDS. THE OCCURRENCE AT THE DEALERSHIP LASTED ABOUT 30 MINUTES. HYUNDAI USA IS AWARE OF THE PROBLEM.
Additional Notes:
TRANSMISSION NOT PROVIDING POWER TO THE WHEELS FROM A STANDING STOP. THE ENGINE ACCELERATES, BUT THE CAR DOES NOT MOVE. FIRST INSTANCE WAS TRYING TO TURN FROM A STOP. SECOND INSTANCE WAS BACKING OUT OF A PARKING SPOT. REVERSE WORKED, CAR STOPPED DRIVE. THIRD INSTANCE WAS AFTER STARTING THE CAR AND PLACING IT IN DRIVE. INTERMITTENT PROBLEM THAT WAS DUPLICATED AT THE DEALERSHIP SERVICE DEPARTMENT. THIS IS EXTREMELY DANGEROUS WHEN ENTERING TRAFFIC OR TURNING IN FRONT OF ONCOMING TRAFFIC. TWO INSTANCES OF BEING STOPPED FOR 15 TO 20 SECONDS. THE OCCURRENCE AT THE DEALERSHIP LASTED ABOUT 30 MINUTES. HYUNDAI USA IS AWARE OF THE PROBLEM.
Mfg Campaign: 10891706
Recall Date: Jul 29, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
IT DOESN'T ALWAYS GO. YOU PUSH THE GAS IT REVS UP AND THEN DOESN'T MOVE. OR MOVES INCREDIBLY SLOW. NOT ALL THE TIME BUT NOT AT GOOD TIMES EITHER. USUALLY HAPPENS AFTER COMING TO A COMPLETE STOP OR IF YOU'D SLOWED DOWN AND GO TO ACCELERATE. STARTED ABOUT A WEEK AFTER I BOUGHT IT AND THE VEHICLE IS NOT MORE THAN 15 DAYS OLD. VERY TERRIFYING WENT TO DEALER AND THEY ACT AS IF THEY ARE NOT EVEN AWARE OF THIS PROBLEM
Corrective Action:
IT DOESN'T ALWAYS GO. YOU PUSH THE GAS IT REVS UP AND THEN DOESN'T MOVE. OR MOVES INCREDIBLY SLOW. NOT ALL THE TIME BUT NOT AT GOOD TIMES EITHER. USUALLY HAPPENS AFTER COMING TO A COMPLETE STOP OR IF YOU'D SLOWED DOWN AND GO TO ACCELERATE. STARTED ABOUT A WEEK AFTER I BOUGHT IT AND THE VEHICLE IS NOT MORE THAN 15 DAYS OLD. VERY TERRIFYING WENT TO DEALER AND THEY ACT AS IF THEY ARE NOT EVEN AWARE OF THIS PROBLEM
Additional Notes:
IT DOESN'T ALWAYS GO. YOU PUSH THE GAS IT REVS UP AND THEN DOESN'T MOVE. OR MOVES INCREDIBLY SLOW. NOT ALL THE TIME BUT NOT AT GOOD TIMES EITHER. USUALLY HAPPENS AFTER COMING TO A COMPLETE STOP OR IF YOU'D SLOWED DOWN AND GO TO ACCELERATE. STARTED ABOUT A WEEK AFTER I BOUGHT IT AND THE VEHICLE IS NOT MORE THAN 15 DAYS OLD. VERY TERRIFYING WENT TO DEALER AND THEY ACT AS IF THEY ARE NOT EVEN AWARE OF THIS PROBLEM
Mfg Campaign: 10889165
Recall Date: Jul 28, 2016
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER INSTALLING A NEW HOOD LATCH UNDER THE RECALL. THE DEALERSHIP INSTALLED THE DASHBOARD SOFTWARE UPGRADE. THE INCORRECT SOFTWARE UPDATE FOR THE DASH ASSEMBLY WAS INSTALLED. IT SEEMS THAT THE COMPANY HYUNDAI PUT IN CHARGE FOR THE SOFTWARE, FAILED TO UPDATE THE SOFTWARE AND IT COULD NOT TELL THE DIFF. BETWEEN THE 2 DIFF. STYLES OF DASH ASSEMBLIES. AS OF THE 27TH OF JULY, THE DASH WILL NOT DISPLAY ANYTHING.
Corrective Action:
AFTER INSTALLING A NEW HOOD LATCH UNDER THE RECALL. THE DEALERSHIP INSTALLED THE DASHBOARD SOFTWARE UPGRADE. THE INCORRECT SOFTWARE UPDATE FOR THE DASH ASSEMBLY WAS INSTALLED. IT SEEMS THAT THE COMPANY HYUNDAI PUT IN CHARGE FOR THE SOFTWARE, FAILED TO UPDATE THE SOFTWARE AND IT COULD NOT TELL THE DIFF. BETWEEN THE 2 DIFF. STYLES OF DASH ASSEMBLIES. AS OF THE 27TH OF JULY, THE DASH WILL NOT DISPLAY ANYTHING.
Additional Notes:
AFTER INSTALLING A NEW HOOD LATCH UNDER THE RECALL. THE DEALERSHIP INSTALLED THE DASHBOARD SOFTWARE UPGRADE. THE INCORRECT SOFTWARE UPDATE FOR THE DASH ASSEMBLY WAS INSTALLED. IT SEEMS THAT THE COMPANY HYUNDAI PUT IN CHARGE FOR THE SOFTWARE, FAILED TO UPDATE THE SOFTWARE AND IT COULD NOT TELL THE DIFF. BETWEEN THE 2 DIFF. STYLES OF DASH ASSEMBLIES. AS OF THE 27TH OF JULY, THE DASH WILL NOT DISPLAY ANYTHING.
Mfg Campaign: 10889162
Recall Date: Jul 28, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
SHORTLY AFTER DEPARTING FOR WORK IN THE MORNING HOURS AND WHILE TRAVELING ON CITY STREETS, I NOTICED A PROBLEM WITH THE ACCELERATION OF THE CAR FOLLOWING A BRIEF STOP AT A STOP SIGN. THE CAR WAS MOVING, ALTHOUGH IN A VERY SLUGGISH AND UNRESPONSIVE MANNER WHEN DEPRESSING THE GAS PEDAL. IT SEEMED AS THOUGH THE CAR WAS IN THE WRONG GEAR AND STRUGGLING TO GAIN MOMENTUM. I TRIED TO TROUBLE SHOOT THE PROBLEM AS I WAS LOOKING FOR A OPEN PLACE TO PULL OVER TO THE CURB AND I SWITCHED INTO MANUAL MODE WHILE STILL IN MOTION TO SEE WHAT GEAR THE DISPLAY WOULD SHOW... I WAS SURPRISED TO SEE THAT THE "D" REMAINED EVEN THOUGH I TRIED SEVERAL TIMES TO VERIFY THE ACTIVE GEAR THROUGH SEVERAL CYCLES OF SLIGHT ACCELERATION AND DECELERATION. IT SEEMED AS THOUGH THE DCT WAS CONFUSED AND UNABLE TO PROPERLY ACCELERATE THE VEHICLE. THIS IS CLEARLY AN UNSETTLING AND UNPREDICTABLE SAFETY CONCERN AND PROBLEM THAT NEEDS TO BE ADDRESSED WITH THE HIGHEST PRIORITY.
Corrective Action:
SHORTLY AFTER DEPARTING FOR WORK IN THE MORNING HOURS AND WHILE TRAVELING ON CITY STREETS, I NOTICED A PROBLEM WITH THE ACCELERATION OF THE CAR FOLLOWING A BRIEF STOP AT A STOP SIGN. THE CAR WAS MOVING, ALTHOUGH IN A VERY SLUGGISH AND UNRESPONSIVE MANNER WHEN DEPRESSING THE GAS PEDAL. IT SEEMED AS THOUGH THE CAR WAS IN THE WRONG GEAR AND STRUGGLING TO GAIN MOMENTUM. I TRIED TO TROUBLE SHOOT THE PROBLEM AS I WAS LOOKING FOR A OPEN PLACE TO PULL OVER TO THE CURB AND I SWITCHED INTO MANUAL MODE WHILE STILL IN MOTION TO SEE WHAT GEAR THE DISPLAY WOULD SHOW... I WAS SURPRISED TO SEE THAT THE "D" REMAINED EVEN THOUGH I TRIED SEVERAL TIMES TO VERIFY THE ACTIVE GEAR THROUGH SEVERAL CYCLES OF SLIGHT ACCELERATION AND DECELERATION. IT SEEMED AS THOUGH THE DCT WAS CONFUSED AND UNABLE TO PROPERLY ACCELERATE THE VEHICLE. THIS IS CLEARLY AN UNSETTLING AND UNPREDICTABLE SAFETY CONCERN AND PROBLEM THAT NEEDS TO BE ADDRESSED WITH THE HIGHEST PRIORITY.
Additional Notes:
SHORTLY AFTER DEPARTING FOR WORK IN THE MORNING HOURS AND WHILE TRAVELING ON CITY STREETS, I NOTICED A PROBLEM WITH THE ACCELERATION OF THE CAR FOLLOWING A BRIEF STOP AT A STOP SIGN. THE CAR WAS MOVING, ALTHOUGH IN A VERY SLUGGISH AND UNRESPONSIVE MANNER WHEN DEPRESSING THE GAS PEDAL. IT SEEMED AS THOUGH THE CAR WAS IN THE WRONG GEAR AND STRUGGLING TO GAIN MOMENTUM. I TRIED TO TROUBLE SHOOT THE PROBLEM AS I WAS LOOKING FOR A OPEN PLACE TO PULL OVER TO THE CURB AND I SWITCHED INTO MANUAL MODE WHILE STILL IN MOTION TO SEE WHAT GEAR THE DISPLAY WOULD SHOW... I WAS SURPRISED TO SEE THAT THE "D" REMAINED EVEN THOUGH I TRIED SEVERAL TIMES TO VERIFY THE ACTIVE GEAR THROUGH SEVERAL CYCLES OF SLIGHT ACCELERATION AND DECELERATION. IT SEEMED AS THOUGH THE DCT WAS CONFUSED AND UNABLE TO PROPERLY ACCELERATE THE VEHICLE. THIS IS CLEARLY AN UNSETTLING AND UNPREDICTABLE SAFETY CONCERN AND PROBLEM THAT NEEDS TO BE ADDRESSED WITH THE HIGHEST PRIORITY.
Mfg Campaign: 10889163
Recall Date: Jul 28, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PARKING VEHICLE AT MY APARTMENTS WHEN THE ACCERLATER JUST TOOK ON ITS OWN. IT CAUSE ME TO HAVE AN ACCIDENT. HAD TURN KEY OFF AND HIT THE BULIDING. IT WAS STATIONARY. JUST PARKING ON A FLAT PARKING AREA
Corrective Action:
PARKING VEHICLE AT MY APARTMENTS WHEN THE ACCERLATER JUST TOOK ON ITS OWN. IT CAUSE ME TO HAVE AN ACCIDENT. HAD TURN KEY OFF AND HIT THE BULIDING. IT WAS STATIONARY. JUST PARKING ON A FLAT PARKING AREA
Additional Notes:
PARKING VEHICLE AT MY APARTMENTS WHEN THE ACCERLATER JUST TOOK ON ITS OWN. IT CAUSE ME TO HAVE AN ACCIDENT. HAD TURN KEY OFF AND HIT THE BULIDING. IT WAS STATIONARY. JUST PARKING ON A FLAT PARKING AREA
Mfg Campaign: 10889197
Recall Date: Jul 28, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR RANDOMLY DOES NOT SHIFT INTO FIRST GEAR WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION. MY HUSBAND AND I HAD BEEN NOTICING THAT THE CAR WOULD SOMETIMES LAG WHEN ATTEMPTING TO ACCELERATE FROM STOPPED AND THEN JUMP FORWARD. WE ALSO NOTICED SIMILAR ISSUES WHEN THE AUTOMATIC TRANSMISSION IS CHANGING FROM FIRST TO SECOND GEAR AND SECOND TO THIRD GEAR. LAST WEEK, MY HUSBAND AND I WERE ENTERING A MAIN ROAD FROM A PARKING LOT. WHEN MY HUSBAND RELEASED THE BREAK AND STEPPED ON THE GAS PEDAL, THE CAR SLOWLY ROLLED FORWARD INTO THE ROAD, BUT DID NOT ACCELERATE EVEN WHEN MY HUSBAND PUSHED THE GAS TO THE FLOOR AND THE CAR REVVED. THE FIRST GEAR DID NOT ENGAGE. MY HUSBAND HAD TO TURN OFF THE CAR AND RESTART THE ENGINE IN ORDER TO GET THE CAR TO MOVE. WE TOOK IT TO THE HYUNDAI DEALERSHIP FOR REPAIR. THEY CLAIMED TO CLEAN SOME CONTACTS AND UPDATE THE SOFTWARE AND SAID THAT THIS FIXES THE PROBLEM, WHICH WAS A KNOWN ISSUE. THE NEXT DAY, WE WERE ONCE AGAIN ENTERING A ROAD FROM A PARKING LOT, AND THE SAME ISSUE OCCURRED. WE TOOK IT BACK TO HYUNDAI AND THE MANAGER SAID THAT THIS IS A KNOWN DEFECT WITH THE DUAL CLUTCH TRANSMISSION OF THIS MODEL OF CAR AND THAT THEY HAD ALREADY PERFORMED 'SOFTWARE UPDATES' ON APPROXIMATELY 70 CARS AT THEIR DEALERSHIP AND ONLY JUST REALIZED THE DAY BEFORE THAT THIS DOESN'T FIX ANYTHING. HE SAID THAT THE CAR WAS NOT SAFE TO DRIVE, HYUNDAI DOES NOT CURRENTLY KNOW HOW TO FIX THE ISSUE, AND THAT THEY WOULD GIVE US A LOANER CAR WHILE HYUNDAI ENGINEERS WORK ON THE PROBLEM. HE SAID THEY MAY HAVE A SOLUTION IN A FEW WEEKS. IN THE MEANTIME, HE CLAIMED THAT THEIR DEALERSHIP WAS NO LONGER SELLING THESE VEHICLES. THESE CARS ARE A SAFETY HAZARD AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS KILLED. THEY ALL NEED TO BE RECALLED IMMEDIATELY.
Corrective Action:
THE CAR RANDOMLY DOES NOT SHIFT INTO FIRST GEAR WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION. MY HUSBAND AND I HAD BEEN NOTICING THAT THE CAR WOULD SOMETIMES LAG WHEN ATTEMPTING TO ACCELERATE FROM STOPPED AND THEN JUMP FORWARD. WE ALSO NOTICED SIMILAR ISSUES WHEN THE AUTOMATIC TRANSMISSION IS CHANGING FROM FIRST TO SECOND GEAR AND SECOND TO THIRD GEAR. LAST WEEK, MY HUSBAND AND I WERE ENTERING A MAIN ROAD FROM A PARKING LOT. WHEN MY HUSBAND RELEASED THE BREAK AND STEPPED ON THE GAS PEDAL, THE CAR SLOWLY ROLLED FORWARD INTO THE ROAD, BUT DID NOT ACCELERATE EVEN WHEN MY HUSBAND PUSHED THE GAS TO THE FLOOR AND THE CAR REVVED. THE FIRST GEAR DID NOT ENGAGE. MY HUSBAND HAD TO TURN OFF THE CAR AND RESTART THE ENGINE IN ORDER TO GET THE CAR TO MOVE. WE TOOK IT TO THE HYUNDAI DEALERSHIP FOR REPAIR. THEY CLAIMED TO CLEAN SOME CONTACTS AND UPDATE THE SOFTWARE AND SAID THAT THIS FIXES THE PROBLEM, WHICH WAS A KNOWN ISSUE. THE NEXT DAY, WE WERE ONCE AGAIN ENTERING A ROAD FROM A PARKING LOT, AND THE SAME ISSUE OCCURRED. WE TOOK IT BACK TO HYUNDAI AND THE MANAGER SAID THAT THIS IS A KNOWN DEFECT WITH THE DUAL CLUTCH TRANSMISSION OF THIS MODEL OF CAR AND THAT THEY HAD ALREADY PERFORMED 'SOFTWARE UPDATES' ON APPROXIMATELY 70 CARS AT THEIR DEALERSHIP AND ONLY JUST REALIZED THE DAY BEFORE THAT THIS DOESN'T FIX ANYTHING. HE SAID THAT THE CAR WAS NOT SAFE TO DRIVE, HYUNDAI DOES NOT CURRENTLY KNOW HOW TO FIX THE ISSUE, AND THAT THEY WOULD GIVE US A LOANER CAR WHILE HYUNDAI ENGINEERS WORK ON THE PROBLEM. HE SAID THEY MAY HAVE A SOLUTION IN A FEW WEEKS. IN THE MEANTIME, HE CLAIMED THAT THEIR DEALERSHIP WAS NO LONGER SELLING THESE VEHICLES. THESE CARS ARE A SAFETY HAZARD AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS KILLED. THEY ALL NEED TO BE RECALLED IMMEDIATELY.
Additional Notes:
THE CAR RANDOMLY DOES NOT SHIFT INTO FIRST GEAR WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION. MY HUSBAND AND I HAD BEEN NOTICING THAT THE CAR WOULD SOMETIMES LAG WHEN ATTEMPTING TO ACCELERATE FROM STOPPED AND THEN JUMP FORWARD. WE ALSO NOTICED SIMILAR ISSUES WHEN THE AUTOMATIC TRANSMISSION IS CHANGING FROM FIRST TO SECOND GEAR AND SECOND TO THIRD GEAR. LAST WEEK, MY HUSBAND AND I WERE ENTERING A MAIN ROAD FROM A PARKING LOT. WHEN MY HUSBAND RELEASED THE BREAK AND STEPPED ON THE GAS PEDAL, THE CAR SLOWLY ROLLED FORWARD INTO THE ROAD, BUT DID NOT ACCELERATE EVEN WHEN MY HUSBAND PUSHED THE GAS TO THE FLOOR AND THE CAR REVVED. THE FIRST GEAR DID NOT ENGAGE. MY HUSBAND HAD TO TURN OFF THE CAR AND RESTART THE ENGINE IN ORDER TO GET THE CAR TO MOVE. WE TOOK IT TO THE HYUNDAI DEALERSHIP FOR REPAIR. THEY CLAIMED TO CLEAN SOME CONTACTS AND UPDATE THE SOFTWARE AND SAID THAT THIS FIXES THE PROBLEM, WHICH WAS A KNOWN ISSUE. THE NEXT DAY, WE WERE ONCE AGAIN ENTERING A ROAD FROM A PARKING LOT, AND THE SAME ISSUE OCCURRED. WE TOOK IT BACK TO HYUNDAI AND THE MANAGER SAID THAT THIS IS A KNOWN DEFECT WITH THE DUAL CLUTCH TRANSMISSION OF THIS MODEL OF CAR AND THAT THEY HAD ALREADY PERFORMED 'SOFTWARE UPDATES' ON APPROXIMATELY 70 CARS AT THEIR DEALERSHIP AND ONLY JUST REALIZED THE DAY BEFORE THAT THIS DOESN'T FIX ANYTHING. HE SAID THAT THE CAR WAS NOT SAFE TO DRIVE, HYUNDAI DOES NOT CURRENTLY KNOW HOW TO FIX THE ISSUE, AND THAT THEY WOULD GIVE US A LOANER CAR WHILE HYUNDAI ENGINEERS WORK ON THE PROBLEM. HE SAID THEY MAY HAVE A SOLUTION IN A FEW WEEKS. IN THE MEANTIME, HE CLAIMED THAT THEIR DEALERSHIP WAS NO LONGER SELLING THESE VEHICLES. THESE CARS ARE A SAFETY HAZARD AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS KILLED. THEY ALL NEED TO BE RECALLED IMMEDIATELY.
Mfg Campaign: 10889221
Recall Date: Jul 28, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
PULLING INTO TRAFFIC AND RPMS WENT TO 5500 BUT CAR WOULD BARELY MOVE. TRANSMISSION WOULD NOT SHIFT UP. TURNED OFF AND ON TWICE AND CAR WORKED. THIS IS THE THIRD TIME IT HAS HAPPENED BUT WAS SUPER DANGEROUS PULLING OUT IN TRAFFIC - BARELY AVOIDED BEING HIT.
Corrective Action:
PULLING INTO TRAFFIC AND RPMS WENT TO 5500 BUT CAR WOULD BARELY MOVE. TRANSMISSION WOULD NOT SHIFT UP. TURNED OFF AND ON TWICE AND CAR WORKED. THIS IS THE THIRD TIME IT HAS HAPPENED BUT WAS SUPER DANGEROUS PULLING OUT IN TRAFFIC - BARELY AVOIDED BEING HIT.
Additional Notes:
PULLING INTO TRAFFIC AND RPMS WENT TO 5500 BUT CAR WOULD BARELY MOVE. TRANSMISSION WOULD NOT SHIFT UP. TURNED OFF AND ON TWICE AND CAR WORKED. THIS IS THE THIRD TIME IT HAS HAPPENED BUT WAS SUPER DANGEROUS PULLING OUT IN TRAFFIC - BARELY AVOIDED BEING HIT.
Mfg Campaign: 10889241
Recall Date: Jul 28, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
LEASED A BRAND NEW 2016 HYUNDAI TUCSON LIMITED IN NOVEMBER 2015. THE SAME WEEK THE CAR WAS LEASED, I HAD NOTICED SOME LAG IN THE TRANSMISSION WHEN LEAVING STOP SIGNS/STOPLIGHTS. THIS ISSUE GOT A LITTLE BETTER AFTER HAVING A SOFTWARE UPDATE DONE THE FOLLOWING WEEK. AS OF LAST WEEK, MY AC HAS NOT WORKED ON 2 SEPARATE OCCASIONS. IT WILL ONLY BLOW HOT AIR. AFTER SHUTTING THE VEHICLE OFF, THE AC RESETS ITSELF AND WORKS AGAIN. LAST NIGHT WHILE DRIVING HOME, I WAS SITTING AT A STOPLIGHT WAITING TO GET ON THE FREEWAY. WHEN THE LIGHT TURNED GREEN AND I TOOK OFF, THE CAR REVVED UP TO 5000 RPMS, BUT NEVER MOVED. I SHIFTED THE CAR BACK AND FORTH BETWEEN PARK AND DRIVE WITH NO LUCK. I SHUT THE CAR OFF, RESTARTED IT, AND STILL REVVED LIKE IT WAS IN NEUTRAL. AFTER ABOUT 5 MINUTES, THE CAR KICKED INTO GEAR AND STARTED MOVING VERY SLOWLY BEFORE IT FINALLY KICKED BACK TO NORMAL. THIS WAS VERY DANGEROUS AS THE CAR WOULD ONLY GO 10MPH UP THE FREEWAY RAMP! ON MY WAY TO THE DEALER THIS MORNING, THE CAR DID THE SAME THING. I WAS IN STOP-AND-GO TRAFFIC AND THE CAR ONCE AGAIN REVVED UP, BUT NEVER MOVED. WHEN TAKING MY FOOT OFF THE BRAKE, THE CAR ROLLED BACKWARDS. FINALLY AFTER RESTARTING THE CAR AND SHIFTING BACK AND FORTH, THE CAR KICKED INTO GEAR. AFTER TAKING MY CAR TO THE SHOP THIS MORNING, THEY SAID THEY WOULD LOOK AT IT, BUT THERE IS NO KNOWN FIX. I AM EXTREMELY DISAPPOINTED THAT I AM PAYING FOR A FULLY LOADED VEHICLE THAT DOESN'T DRIVE AND MAKES FOR UNSAFE SITUATIONS!
Corrective Action:
LEASED A BRAND NEW 2016 HYUNDAI TUCSON LIMITED IN NOVEMBER 2015. THE SAME WEEK THE CAR WAS LEASED, I HAD NOTICED SOME LAG IN THE TRANSMISSION WHEN LEAVING STOP SIGNS/STOPLIGHTS. THIS ISSUE GOT A LITTLE BETTER AFTER HAVING A SOFTWARE UPDATE DONE THE FOLLOWING WEEK. AS OF LAST WEEK, MY AC HAS NOT WORKED ON 2 SEPARATE OCCASIONS. IT WILL ONLY BLOW HOT AIR. AFTER SHUTTING THE VEHICLE OFF, THE AC RESETS ITSELF AND WORKS AGAIN. LAST NIGHT WHILE DRIVING HOME, I WAS SITTING AT A STOPLIGHT WAITING TO GET ON THE FREEWAY. WHEN THE LIGHT TURNED GREEN AND I TOOK OFF, THE CAR REVVED UP TO 5000 RPMS, BUT NEVER MOVED. I SHIFTED THE CAR BACK AND FORTH BETWEEN PARK AND DRIVE WITH NO LUCK. I SHUT THE CAR OFF, RESTARTED IT, AND STILL REVVED LIKE IT WAS IN NEUTRAL. AFTER ABOUT 5 MINUTES, THE CAR KICKED INTO GEAR AND STARTED MOVING VERY SLOWLY BEFORE IT FINALLY KICKED BACK TO NORMAL. THIS WAS VERY DANGEROUS AS THE CAR WOULD ONLY GO 10MPH UP THE FREEWAY RAMP! ON MY WAY TO THE DEALER THIS MORNING, THE CAR DID THE SAME THING. I WAS IN STOP-AND-GO TRAFFIC AND THE CAR ONCE AGAIN REVVED UP, BUT NEVER MOVED. WHEN TAKING MY FOOT OFF THE BRAKE, THE CAR ROLLED BACKWARDS. FINALLY AFTER RESTARTING THE CAR AND SHIFTING BACK AND FORTH, THE CAR KICKED INTO GEAR. AFTER TAKING MY CAR TO THE SHOP THIS MORNING, THEY SAID THEY WOULD LOOK AT IT, BUT THERE IS NO KNOWN FIX. I AM EXTREMELY DISAPPOINTED THAT I AM PAYING FOR A FULLY LOADED VEHICLE THAT DOESN'T DRIVE AND MAKES FOR UNSAFE SITUATIONS!
Additional Notes:
LEASED A BRAND NEW 2016 HYUNDAI TUCSON LIMITED IN NOVEMBER 2015. THE SAME WEEK THE CAR WAS LEASED, I HAD NOTICED SOME LAG IN THE TRANSMISSION WHEN LEAVING STOP SIGNS/STOPLIGHTS. THIS ISSUE GOT A LITTLE BETTER AFTER HAVING A SOFTWARE UPDATE DONE THE FOLLOWING WEEK. AS OF LAST WEEK, MY AC HAS NOT WORKED ON 2 SEPARATE OCCASIONS. IT WILL ONLY BLOW HOT AIR. AFTER SHUTTING THE VEHICLE OFF, THE AC RESETS ITSELF AND WORKS AGAIN. LAST NIGHT WHILE DRIVING HOME, I WAS SITTING AT A STOPLIGHT WAITING TO GET ON THE FREEWAY. WHEN THE LIGHT TURNED GREEN AND I TOOK OFF, THE CAR REVVED UP TO 5000 RPMS, BUT NEVER MOVED. I SHIFTED THE CAR BACK AND FORTH BETWEEN PARK AND DRIVE WITH NO LUCK. I SHUT THE CAR OFF, RESTARTED IT, AND STILL REVVED LIKE IT WAS IN NEUTRAL. AFTER ABOUT 5 MINUTES, THE CAR KICKED INTO GEAR AND STARTED MOVING VERY SLOWLY BEFORE IT FINALLY KICKED BACK TO NORMAL. THIS WAS VERY DANGEROUS AS THE CAR WOULD ONLY GO 10MPH UP THE FREEWAY RAMP! ON MY WAY TO THE DEALER THIS MORNING, THE CAR DID THE SAME THING. I WAS IN STOP-AND-GO TRAFFIC AND THE CAR ONCE AGAIN REVVED UP, BUT NEVER MOVED. WHEN TAKING MY FOOT OFF THE BRAKE, THE CAR ROLLED BACKWARDS. FINALLY AFTER RESTARTING THE CAR AND SHIFTING BACK AND FORTH, THE CAR KICKED INTO GEAR. AFTER TAKING MY CAR TO THE SHOP THIS MORNING, THEY SAID THEY WOULD LOOK AT IT, BUT THERE IS NO KNOWN FIX. I AM EXTREMELY DISAPPOINTED THAT I AM PAYING FOR A FULLY LOADED VEHICLE THAT DOESN'T DRIVE AND MAKES FOR UNSAFE SITUATIONS!
Mfg Campaign: 10889273
Recall Date: Jul 28, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED CAR NEW IN 3/16. 1.7 TURBO ENGINE WITH DUAL-CLUTCH AUTOMATIC TRANSMISSION (DCT). 2 MONTHS AFTER PURCHASING, WHEN ATTEMPTING TO ACCELERATE, ENGINE WOULD REV, BUT CAR WOULD NOT MOVE (CALLED "FALSE NEUTRAL"). IN TRAFFIC, THIS IS A DANGEROUS SITUATION. TOOK CAR IN TO DEALER. TOLD THEY HAD SEEN SEVERAL OF THESE. HYUNDAI WAS AWARE OF THE PROBLEM AND "WORKING ON IT." TOLD TO GO HOME, WAIT TO HEAR FROM THEM, AND DON'T BRING IT BACK. REACHED OUT TO HYUNDAI CUSTOMER CARE. AFTER SEVERAL WEEKS, THEY FINALLY CALLED BACK. TOLD ME TO TAKE CAR BACK TO DEALER AND LEAVE IT WITH THEM. HYUNDAI WOULD PROVIDE A RENTAL CAR. DEALER TOLD ME THEY HAD NO IDEA WHEN HYUNDAI WOULD COME UP WITH A SOFTWARE FIX FOR THE PROBLEM. IT COULD BE WEEKS OR MONTHS. IN THE MEANTIME, I'M DRIVING AROUND IN A RENTAL CAR WHILE MY BEAUTIFUL NEW $31,000 VEHICLE SITS COLLECTING DUST.
Corrective Action:
PURCHASED CAR NEW IN 3/16. 1.7 TURBO ENGINE WITH DUAL-CLUTCH AUTOMATIC TRANSMISSION (DCT). 2 MONTHS AFTER PURCHASING, WHEN ATTEMPTING TO ACCELERATE, ENGINE WOULD REV, BUT CAR WOULD NOT MOVE (CALLED "FALSE NEUTRAL"). IN TRAFFIC, THIS IS A DANGEROUS SITUATION. TOOK CAR IN TO DEALER. TOLD THEY HAD SEEN SEVERAL OF THESE. HYUNDAI WAS AWARE OF THE PROBLEM AND "WORKING ON IT." TOLD TO GO HOME, WAIT TO HEAR FROM THEM, AND DON'T BRING IT BACK. REACHED OUT TO HYUNDAI CUSTOMER CARE. AFTER SEVERAL WEEKS, THEY FINALLY CALLED BACK. TOLD ME TO TAKE CAR BACK TO DEALER AND LEAVE IT WITH THEM. HYUNDAI WOULD PROVIDE A RENTAL CAR. DEALER TOLD ME THEY HAD NO IDEA WHEN HYUNDAI WOULD COME UP WITH A SOFTWARE FIX FOR THE PROBLEM. IT COULD BE WEEKS OR MONTHS. IN THE MEANTIME, I'M DRIVING AROUND IN A RENTAL CAR WHILE MY BEAUTIFUL NEW $31,000 VEHICLE SITS COLLECTING DUST.
Additional Notes:
PURCHASED CAR NEW IN 3/16. 1.7 TURBO ENGINE WITH DUAL-CLUTCH AUTOMATIC TRANSMISSION (DCT). 2 MONTHS AFTER PURCHASING, WHEN ATTEMPTING TO ACCELERATE, ENGINE WOULD REV, BUT CAR WOULD NOT MOVE (CALLED "FALSE NEUTRAL"). IN TRAFFIC, THIS IS A DANGEROUS SITUATION. TOOK CAR IN TO DEALER. TOLD THEY HAD SEEN SEVERAL OF THESE. HYUNDAI WAS AWARE OF THE PROBLEM AND "WORKING ON IT." TOLD TO GO HOME, WAIT TO HEAR FROM THEM, AND DON'T BRING IT BACK. REACHED OUT TO HYUNDAI CUSTOMER CARE. AFTER SEVERAL WEEKS, THEY FINALLY CALLED BACK. TOLD ME TO TAKE CAR BACK TO DEALER AND LEAVE IT WITH THEM. HYUNDAI WOULD PROVIDE A RENTAL CAR. DEALER TOLD ME THEY HAD NO IDEA WHEN HYUNDAI WOULD COME UP WITH A SOFTWARE FIX FOR THE PROBLEM. IT COULD BE WEEKS OR MONTHS. IN THE MEANTIME, I'M DRIVING AROUND IN A RENTAL CAR WHILE MY BEAUTIFUL NEW $31,000 VEHICLE SITS COLLECTING DUST.
Mfg Campaign: 10889400
Recall Date: Jul 28, 2016
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I HAD ~3,000 MILES ON THE VEHICLE, AT THE TIME OF THE INCIDENT. I WENT TO MOVE THE TUCSON UP MY DRIVEWAY. THE ENGINE WAS REVVING 3-4K RPMS AND THE VEHICLE SPEED WAS 1 MPH.
Corrective Action:
I HAD ~3,000 MILES ON THE VEHICLE, AT THE TIME OF THE INCIDENT. I WENT TO MOVE THE TUCSON UP MY DRIVEWAY. THE ENGINE WAS REVVING 3-4K RPMS AND THE VEHICLE SPEED WAS 1 MPH.
Additional Notes:
I HAD ~3,000 MILES ON THE VEHICLE, AT THE TIME OF THE INCIDENT. I WENT TO MOVE THE TUCSON UP MY DRIVEWAY. THE ENGINE WAS REVVING 3-4K RPMS AND THE VEHICLE SPEED WAS 1 MPH.
Mfg Campaign: 10891494
Recall Date: Jul 28, 2016
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