Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My engine began to leak and burned oil to a point where it needed oil changes much frequently than normal. Within 2 months of being made aware of the leak, I began to hear knocking noises. Once I return again to the dealership I was made aware now I needed a new engine. How is it that I've had my vehicle serviced only at a Hyundai Motor dealership and once my warranty is out, I now need an engine? What makes matters worse, there is a current recall on my vehicle year and make for the engine but I was told that my engine doesn't fall under this recall. I beg to differ! I am frustrated that I have yet another Hyundai that has failed me and I am stuck without a vehicle.
Corrective Action:
My engine began to leak and burned oil to a point where it needed oil changes much frequently than normal. Within 2 months of being made aware of the leak, I began to hear knocking noises. Once I return again to the dealership I was made aware now I needed a new engine. How is it that I've had my vehicle serviced only at a Hyundai Motor dealership and once my warranty is out, I now need an engine? What makes matters worse, there is a current recall on my vehicle year and make for the engine but I was told that my engine doesn't fall under this recall. I beg to differ! I am frustrated that I have yet another Hyundai that has failed me and I am stuck without a vehicle.
Additional Notes:
My engine began to leak and burned oil to a point where it needed oil changes much frequently than normal. Within 2 months of being made aware of the leak, I began to hear knocking noises. Once I return again to the dealership I was made aware now I needed a new engine. How is it that I've had my vehicle serviced only at a Hyundai Motor dealership and once my warranty is out, I now need an engine? What makes matters worse, there is a current recall on my vehicle year and make for the engine but I was told that my engine doesn't fall under this recall. I beg to differ! I am frustrated that I have yet another Hyundai that has failed me and I am stuck without a vehicle.
Mfg Campaign: 11560215
Recall Date: Dec 14, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failure due to rod bearing. Unknown. Yes. Inspected by mechanics. No there were no warning lights. Vehicle started knocking and then oil light flashed every few minutes after the knocking. No check engine lights.
Corrective Action:
Engine failure due to rod bearing. Unknown. Yes. Inspected by mechanics. No there were no warning lights. Vehicle started knocking and then oil light flashed every few minutes after the knocking. No check engine lights.
Additional Notes:
Engine failure due to rod bearing. Unknown. Yes. Inspected by mechanics. No there were no warning lights. Vehicle started knocking and then oil light flashed every few minutes after the knocking. No check engine lights.
Mfg Campaign: 11559987
Recall Date: Dec 13, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road and the vehicle failed to restart. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine was blown, and the contact was informed that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road and the vehicle failed to restart. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine was blown, and the contact was informed that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road and the vehicle failed to restart. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine was blown, and the contact was informed that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.
Mfg Campaign: 11559678
Recall Date: Dec 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I bought the car with 83,000 miles 9 months ago. It had engine failure at 104,000. From the beginning the car stalled when trying to accelerate almost got hit several times. The car had major oil consumption issues with no leak. The car died without any warning lights almost causing an accident. I rolled into oil change place. Car was low on oil. It had engine failure.
Corrective Action:
I bought the car with 83,000 miles 9 months ago. It had engine failure at 104,000. From the beginning the car stalled when trying to accelerate almost got hit several times. The car had major oil consumption issues with no leak. The car died without any warning lights almost causing an accident. I rolled into oil change place. Car was low on oil. It had engine failure.
Additional Notes:
I bought the car with 83,000 miles 9 months ago. It had engine failure at 104,000. From the beginning the car stalled when trying to accelerate almost got hit several times. The car had major oil consumption issues with no leak. The car died without any warning lights almost causing an accident. I rolled into oil change place. Car was low on oil. It had engine failure.
Mfg Campaign: 11559396
Recall Date: Dec 10, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I bought the car with 83,000 miles 9 months ago. It had engine failure at 104,000. From the beginning the car stalled when trying to accelerate almost got hit several times. The car had major oil consumption issues with no leak. The car died without any warning lights almost causing an accident. I rolled into oil change place. Car was low on oil. It had engine failure.
Corrective Action:
I bought the car with 83,000 miles 9 months ago. It had engine failure at 104,000. From the beginning the car stalled when trying to accelerate almost got hit several times. The car had major oil consumption issues with no leak. The car died without any warning lights almost causing an accident. I rolled into oil change place. Car was low on oil. It had engine failure.
Additional Notes:
I bought the car with 83,000 miles 9 months ago. It had engine failure at 104,000. From the beginning the car stalled when trying to accelerate almost got hit several times. The car had major oil consumption issues with no leak. The car died without any warning lights almost causing an accident. I rolled into oil change place. Car was low on oil. It had engine failure.
Mfg Campaign: 11559396
Recall Date: Dec 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, especially on the highway!
Corrective Action:
Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, especially on the highway!
Additional Notes:
Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, especially on the highway!
Mfg Campaign: 11559312
Recall Date: Dec 9, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, especially on the highway!
Corrective Action:
Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, especially on the highway!
Additional Notes:
Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, especially on the highway!
Mfg Campaign: 11559312
Recall Date: Dec 9, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The DCT transmission shudders when first accelerating then smoothing out . it also at times will not accelerate at all for several seconds. This can be very dangerous while pulling out into traffic because it doesn't do it all the time.The dealer does know about the problem and has been confirmed . No warning lamps .
Corrective Action:
The DCT transmission shudders when first accelerating then smoothing out . it also at times will not accelerate at all for several seconds. This can be very dangerous while pulling out into traffic because it doesn't do it all the time.The dealer does know about the problem and has been confirmed . No warning lamps .
Additional Notes:
The DCT transmission shudders when first accelerating then smoothing out . it also at times will not accelerate at all for several seconds. This can be very dangerous while pulling out into traffic because it doesn't do it all the time.The dealer does know about the problem and has been confirmed . No warning lamps .
Mfg Campaign: 11558937
Recall Date: Dec 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp.
Corrective Action:
A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp.
Additional Notes:
A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp.
Mfg Campaign: 11559059
Recall Date: Dec 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.
Corrective Action:
Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.
Additional Notes:
Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.
Mfg Campaign: 11558750
Recall Date: Dec 6, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.
Corrective Action:
Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.
Additional Notes:
Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.
Mfg Campaign: 11558750
Recall Date: Dec 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Hyundai completed the recall in their system after inspection when the recall was not addressed. Months later I am experiencing check engine light and same symptoms from recall, and hyundai is booked out two months and telling me that the recall does not exist. Code reads severely damaged rod bearings.
Corrective Action:
Hyundai completed the recall in their system after inspection when the recall was not addressed. Months later I am experiencing check engine light and same symptoms from recall, and hyundai is booked out two months and telling me that the recall does not exist. Code reads severely damaged rod bearings.
Additional Notes:
Hyundai completed the recall in their system after inspection when the recall was not addressed. Months later I am experiencing check engine light and same symptoms from recall, and hyundai is booked out two months and telling me that the recall does not exist. Code reads severely damaged rod bearings.
Mfg Campaign: 11558401
Recall Date: Dec 4, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Corrective Action:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Additional Notes:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Mfg Campaign: 11557555
Recall Date: Nov 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Corrective Action:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Additional Notes:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Mfg Campaign: 11557555
Recall Date: Nov 29, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Corrective Action:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Additional Notes:
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Mfg Campaign: 11557555
Recall Date: Nov 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Without any notice the engine completely seized up and now I'm unable to even get a new engine because the engine is discontinued even though federal law mandates parts are to be available for 10 years.
Corrective Action:
Without any notice the engine completely seized up and now I'm unable to even get a new engine because the engine is discontinued even though federal law mandates parts are to be available for 10 years.
Additional Notes:
Without any notice the engine completely seized up and now I'm unable to even get a new engine because the engine is discontinued even though federal law mandates parts are to be available for 10 years.
Mfg Campaign: 11557356
Recall Date: Nov 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car does not accelerate from a stopped position and when driving it does not shift or allow acceleration. This is especially an issue on hills or when trying to increase speed on the highway.
Corrective Action:
The car does not accelerate from a stopped position and when driving it does not shift or allow acceleration. This is especially an issue on hills or when trying to increase speed on the highway.
Additional Notes:
The car does not accelerate from a stopped position and when driving it does not shift or allow acceleration. This is especially an issue on hills or when trying to increase speed on the highway.
Mfg Campaign: 11557068
Recall Date: Nov 27, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car does not accelerate from a stopped position and when driving it does not shift or allow acceleration. This is especially an issue on hills or when trying to increase speed on the highway.
Corrective Action:
The car does not accelerate from a stopped position and when driving it does not shift or allow acceleration. This is especially an issue on hills or when trying to increase speed on the highway.
Additional Notes:
The car does not accelerate from a stopped position and when driving it does not shift or allow acceleration. This is especially an issue on hills or when trying to increase speed on the highway.
Mfg Campaign: 11557068
Recall Date: Nov 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but still maintain that it didn't have to do with the oil consumption issue. No warning lights came on engine just wouldnt accelerate properly when pulling out in traffic, made noises and would not perform as it should. I have all service records pertaining to this vehicle since we have owned it. Dealership is wanting us to pay 8k for repairs because hyundai says its not covered under the recall .
Corrective Action:
Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but still maintain that it didn't have to do with the oil consumption issue. No warning lights came on engine just wouldnt accelerate properly when pulling out in traffic, made noises and would not perform as it should. I have all service records pertaining to this vehicle since we have owned it. Dealership is wanting us to pay 8k for repairs because hyundai says its not covered under the recall .
Additional Notes:
Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but still maintain that it didn't have to do with the oil consumption issue. No warning lights came on engine just wouldnt accelerate properly when pulling out in traffic, made noises and would not perform as it should. I have all service records pertaining to this vehicle since we have owned it. Dealership is wanting us to pay 8k for repairs because hyundai says its not covered under the recall .
Mfg Campaign: 11554299
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but still maintain that it didn't have to do with the oil consumption issue. No warning lights came on engine just wouldnt accelerate properly when pulling out in traffic, made noises and would not perform as it should. I have all service records pertaining to this vehicle since we have owned it. Dealership is wanting us to pay 8k for repairs because hyundai says its not covered under the recall .
Corrective Action:
Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but still maintain that it didn't have to do with the oil consumption issue. No warning lights came on engine just wouldnt accelerate properly when pulling out in traffic, made noises and would not perform as it should. I have all service records pertaining to this vehicle since we have owned it. Dealership is wanting us to pay 8k for repairs because hyundai says its not covered under the recall .
Additional Notes:
Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but still maintain that it didn't have to do with the oil consumption issue. No warning lights came on engine just wouldnt accelerate properly when pulling out in traffic, made noises and would not perform as it should. I have all service records pertaining to this vehicle since we have owned it. Dealership is wanting us to pay 8k for repairs because hyundai says its not covered under the recall .
Mfg Campaign: 11554299
Recall Date: Nov 9, 2023
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