Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine stalled while stopped at a traffic light on busy highway. Driver turned off engine and attempted to restart, but engine would not restart. Vehicle had to be towed from roadway. Oil level was checked and the dipstick was dry and crusted. Oil was added to engine and engine eventually restarted. However, there is now a severe knocking noise. The vehicle was towed to Hyundai dealership. Dealership advised engine needs replaced. Dealership advised Hyundai discontinued engine so there is not a new engine available. Hyundai advised there is not a remanufactered/rebuilt engine available. There was not ever a check engine or low engine oil level light illuminated prior to engine failure.
Corrective Action:
Engine stalled while stopped at a traffic light on busy highway. Driver turned off engine and attempted to restart, but engine would not restart. Vehicle had to be towed from roadway. Oil level was checked and the dipstick was dry and crusted. Oil was added to engine and engine eventually restarted. However, there is now a severe knocking noise. The vehicle was towed to Hyundai dealership. Dealership advised engine needs replaced. Dealership advised Hyundai discontinued engine so there is not a new engine available. Hyundai advised there is not a remanufactered/rebuilt engine available. There was not ever a check engine or low engine oil level light illuminated prior to engine failure.
Additional Notes:
Engine stalled while stopped at a traffic light on busy highway. Driver turned off engine and attempted to restart, but engine would not restart. Vehicle had to be towed from roadway. Oil level was checked and the dipstick was dry and crusted. Oil was added to engine and engine eventually restarted. However, there is now a severe knocking noise. The vehicle was towed to Hyundai dealership. Dealership advised engine needs replaced. Dealership advised Hyundai discontinued engine so there is not a new engine available. Hyundai advised there is not a remanufactered/rebuilt engine available. There was not ever a check engine or low engine oil level light illuminated prior to engine failure.
Mfg Campaign: 11515060
Recall Date: Apr 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle started driving rough and lost motive power before going into LIMP Mode. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the engine oil level was low. The contact stated that the engine oil had recently been changed. The contact also stated that vehicle had been previously serviced and that the catalytic converter was replaced; however, the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 93,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle started driving rough and lost motive power before going into LIMP Mode. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the engine oil level was low. The contact stated that the engine oil had recently been changed. The contact also stated that vehicle had been previously serviced and that the catalytic converter was replaced; however, the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 93,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle started driving rough and lost motive power before going into LIMP Mode. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the engine oil level was low. The contact stated that the engine oil had recently been changed. The contact also stated that vehicle had been previously serviced and that the catalytic converter was replaced; however, the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 93,000.
Mfg Campaign: 11514554
Recall Date: Mar 30, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear door on driver side suddenly won't open from inside or outside. The electric locks can be heard locking and unlocking but door handles do nothing. There are no messages or alerts. The concern is not being able to get someone out in the event of an emergency. There are many complaints about door actuator failures on the internet on several Hyundai models.
Corrective Action:
Rear door on driver side suddenly won't open from inside or outside. The electric locks can be heard locking and unlocking but door handles do nothing. There are no messages or alerts. The concern is not being able to get someone out in the event of an emergency. There are many complaints about door actuator failures on the internet on several Hyundai models.
Additional Notes:
Rear door on driver side suddenly won't open from inside or outside. The electric locks can be heard locking and unlocking but door handles do nothing. There are no messages or alerts. The concern is not being able to get someone out in the event of an emergency. There are many complaints about door actuator failures on the internet on several Hyundai models.
Mfg Campaign: 11514124
Recall Date: Mar 28, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I believe the transmission is to blame as many others have stated. Our Tucson, without notice, quickly accelerates which is sometimes a scary situation. This defect can easily cause an accident. It happens often. It also sometimes lags when pushing on the gas and then accelerates as if I was in "sport" mode, when in fact I'm not. Hyundai has told me that there's nothing wrong with the vehicle so they won't look at it. That's obviously false as everyone knows now it's defective. No lights or warning devices activated.
Corrective Action:
I believe the transmission is to blame as many others have stated. Our Tucson, without notice, quickly accelerates which is sometimes a scary situation. This defect can easily cause an accident. It happens often. It also sometimes lags when pushing on the gas and then accelerates as if I was in "sport" mode, when in fact I'm not. Hyundai has told me that there's nothing wrong with the vehicle so they won't look at it. That's obviously false as everyone knows now it's defective. No lights or warning devices activated.
Additional Notes:
I believe the transmission is to blame as many others have stated. Our Tucson, without notice, quickly accelerates which is sometimes a scary situation. This defect can easily cause an accident. It happens often. It also sometimes lags when pushing on the gas and then accelerates as if I was in "sport" mode, when in fact I'm not. Hyundai has told me that there's nothing wrong with the vehicle so they won't look at it. That's obviously false as everyone knows now it's defective. No lights or warning devices activated.
Mfg Campaign: 11514182
Recall Date: Mar 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle jerked. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the Knock Sensor Detection System. The vehicle was not repaired. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 69,600.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle jerked. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the Knock Sensor Detection System. The vehicle was not repaired. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 69,600.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle jerked. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the Knock Sensor Detection System. The vehicle was not repaired. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 69,600.
Mfg Campaign: 11513999
Recall Date: Mar 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Corrective Action:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Additional Notes:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Mfg Campaign: 11512421
Recall Date: Mar 17, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Corrective Action:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Additional Notes:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Mfg Campaign: 11512421
Recall Date: Mar 17, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Corrective Action:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Additional Notes:
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I’m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.
Mfg Campaign: 11512421
Recall Date: Mar 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The Check engine light never went on and I did not cause any harm to the car. I was simply driving and all of a sudden the engine sounds like the car will explode with no warning. 58,000 miles . The car was checked out by the dealer and they are recommending a completely new engine . They have no explanation for me.
Corrective Action:
The Check engine light never went on and I did not cause any harm to the car. I was simply driving and all of a sudden the engine sounds like the car will explode with no warning. 58,000 miles . The car was checked out by the dealer and they are recommending a completely new engine . They have no explanation for me.
Additional Notes:
The Check engine light never went on and I did not cause any harm to the car. I was simply driving and all of a sudden the engine sounds like the car will explode with no warning. 58,000 miles . The car was checked out by the dealer and they are recommending a completely new engine . They have no explanation for me.
Mfg Campaign: 11512100
Recall Date: Mar 16, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Corrective Action:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Additional Notes:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Mfg Campaign: 11511936
Recall Date: Mar 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Corrective Action:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Additional Notes:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Mfg Campaign: 11511936
Recall Date: Mar 15, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Corrective Action:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Additional Notes:
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.
Mfg Campaign: 11511936
Recall Date: Mar 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Been having issues with the vehicle for about 10,000 miles, started misfiring replaced all plugs and 1 coil. Started misfiring again. Turns out a valve got burnt up drop into cylinder and cause a compression failure. I’m in the hole 16,000 dollars on a vehicle that is going to need a engine replacement on a engine that is over 5k
Corrective Action:
Been having issues with the vehicle for about 10,000 miles, started misfiring replaced all plugs and 1 coil. Started misfiring again. Turns out a valve got burnt up drop into cylinder and cause a compression failure. I’m in the hole 16,000 dollars on a vehicle that is going to need a engine replacement on a engine that is over 5k
Additional Notes:
Been having issues with the vehicle for about 10,000 miles, started misfiring replaced all plugs and 1 coil. Started misfiring again. Turns out a valve got burnt up drop into cylinder and cause a compression failure. I’m in the hole 16,000 dollars on a vehicle that is going to need a engine replacement on a engine that is over 5k
Mfg Campaign: 11512002
Recall Date: Mar 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway going 55 mph. My car started sputtering and decelerated to 30mph. The engine light was flashing. Cars behind me had to brake without warning.
Corrective Action:
I was driving on the highway going 55 mph. My car started sputtering and decelerated to 30mph. The engine light was flashing. Cars behind me had to brake without warning.
Additional Notes:
I was driving on the highway going 55 mph. My car started sputtering and decelerated to 30mph. The engine light was flashing. Cars behind me had to brake without warning.
Mfg Campaign: 11510527
Recall Date: Mar 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car stopped on highway. Car has 105000 miles and i have done required oil changes . Dealer states engine is no good
Corrective Action:
Car stopped on highway. Car has 105000 miles and i have done required oil changes . Dealer states engine is no good
Additional Notes:
Car stopped on highway. Car has 105000 miles and i have done required oil changes . Dealer states engine is no good
Mfg Campaign: 11510511
Recall Date: Mar 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car has been having numerous acceleration issues, it can take upwards of 30secs to actually start moving from a light or stop sign. It also seems to be shifting late and/or slipping. This had caused me to be stuck at a light in the middle of the road and almost hit by another car. Also, my engine completely failed within 5mins, I was driving and the check engine light came on, then the oil light, then the engine started smoking, and then the car died in the middle of the road. The engine completely seized in 5mins. I had all oil changes done and there was never an oil light on saying it was low. When the dealer checked the engine there was no oil, probably from the rod breaking out. There. Was some if the same issues with the same year that got recalled and fixed for free. I got quoted $16,000 from the dealer. That's more than I owe and what the car is worth. I'm stuck with no vehicle and don't know what to do.
Corrective Action:
The car has been having numerous acceleration issues, it can take upwards of 30secs to actually start moving from a light or stop sign. It also seems to be shifting late and/or slipping. This had caused me to be stuck at a light in the middle of the road and almost hit by another car. Also, my engine completely failed within 5mins, I was driving and the check engine light came on, then the oil light, then the engine started smoking, and then the car died in the middle of the road. The engine completely seized in 5mins. I had all oil changes done and there was never an oil light on saying it was low. When the dealer checked the engine there was no oil, probably from the rod breaking out. There. Was some if the same issues with the same year that got recalled and fixed for free. I got quoted $16,000 from the dealer. That's more than I owe and what the car is worth. I'm stuck with no vehicle and don't know what to do.
Additional Notes:
The car has been having numerous acceleration issues, it can take upwards of 30secs to actually start moving from a light or stop sign. It also seems to be shifting late and/or slipping. This had caused me to be stuck at a light in the middle of the road and almost hit by another car. Also, my engine completely failed within 5mins, I was driving and the check engine light came on, then the oil light, then the engine started smoking, and then the car died in the middle of the road. The engine completely seized in 5mins. I had all oil changes done and there was never an oil light on saying it was low. When the dealer checked the engine there was no oil, probably from the rod breaking out. There. Was some if the same issues with the same year that got recalled and fixed for free. I got quoted $16,000 from the dealer. That's more than I owe and what the car is worth. I'm stuck with no vehicle and don't know what to do.
Mfg Campaign: 11509866
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The car has been having numerous acceleration issues, it can take upwards of 30secs to actually start moving from a light or stop sign. It also seems to be shifting late and/or slipping. This had caused me to be stuck at a light in the middle of the road and almost hit by another car. Also, my engine completely failed within 5mins, I was driving and the check engine light came on, then the oil light, then the engine started smoking, and then the car died in the middle of the road. The engine completely seized in 5mins. I had all oil changes done and there was never an oil light on saying it was low. When the dealer checked the engine there was no oil, probably from the rod breaking out. There. Was some if the same issues with the same year that got recalled and fixed for free. I got quoted $16,000 from the dealer. That's more than I owe and what the car is worth. I'm stuck with no vehicle and don't know what to do.
Corrective Action:
The car has been having numerous acceleration issues, it can take upwards of 30secs to actually start moving from a light or stop sign. It also seems to be shifting late and/or slipping. This had caused me to be stuck at a light in the middle of the road and almost hit by another car. Also, my engine completely failed within 5mins, I was driving and the check engine light came on, then the oil light, then the engine started smoking, and then the car died in the middle of the road. The engine completely seized in 5mins. I had all oil changes done and there was never an oil light on saying it was low. When the dealer checked the engine there was no oil, probably from the rod breaking out. There. Was some if the same issues with the same year that got recalled and fixed for free. I got quoted $16,000 from the dealer. That's more than I owe and what the car is worth. I'm stuck with no vehicle and don't know what to do.
Additional Notes:
The car has been having numerous acceleration issues, it can take upwards of 30secs to actually start moving from a light or stop sign. It also seems to be shifting late and/or slipping. This had caused me to be stuck at a light in the middle of the road and almost hit by another car. Also, my engine completely failed within 5mins, I was driving and the check engine light came on, then the oil light, then the engine started smoking, and then the car died in the middle of the road. The engine completely seized in 5mins. I had all oil changes done and there was never an oil light on saying it was low. When the dealer checked the engine there was no oil, probably from the rod breaking out. There. Was some if the same issues with the same year that got recalled and fixed for free. I got quoted $16,000 from the dealer. That's more than I owe and what the car is worth. I'm stuck with no vehicle and don't know what to do.
Mfg Campaign: 11509866
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After having a level 1 drivability test/inspection test done, code P0300, P1111, P301, P302 & P303 came up. Cylinder compression was tested and found cylinder 3 was at 30 PSI. The technician told me that this is a common issue with this make/model and I should take it to the dealer.
Corrective Action:
After having a level 1 drivability test/inspection test done, code P0300, P1111, P301, P302 & P303 came up. Cylinder compression was tested and found cylinder 3 was at 30 PSI. The technician told me that this is a common issue with this make/model and I should take it to the dealer.
Additional Notes:
After having a level 1 drivability test/inspection test done, code P0300, P1111, P301, P302 & P303 came up. Cylinder compression was tested and found cylinder 3 was at 30 PSI. The technician told me that this is a common issue with this make/model and I should take it to the dealer.
Mfg Campaign: 11509439
Recall Date: Feb 28, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
When the car is started the airbag light on the dashboard lights up. It will eventually turn off anywhere from 5-30 minutes. I scheduled an appointment with the dealer and was informed , after 10 hours, that they do not have the equipment required to conduct a diagnostic test and they don't know how long it would take to obtain equipment once they requested it. I was told it would cost me a minimum of $850.00 to have test conducted once the equipment arrived since my car was over the 50,000 mile warranty. This cost is just for the diagnostic test. Since this is an ongoing airbag issue on numerous vehicles; I assumed this is a safety issue and would trump the warranty time frame. Please provide any type of assistance on this matter.
Corrective Action:
When the car is started the airbag light on the dashboard lights up. It will eventually turn off anywhere from 5-30 minutes. I scheduled an appointment with the dealer and was informed , after 10 hours, that they do not have the equipment required to conduct a diagnostic test and they don't know how long it would take to obtain equipment once they requested it. I was told it would cost me a minimum of $850.00 to have test conducted once the equipment arrived since my car was over the 50,000 mile warranty. This cost is just for the diagnostic test. Since this is an ongoing airbag issue on numerous vehicles; I assumed this is a safety issue and would trump the warranty time frame. Please provide any type of assistance on this matter.
Additional Notes:
When the car is started the airbag light on the dashboard lights up. It will eventually turn off anywhere from 5-30 minutes. I scheduled an appointment with the dealer and was informed , after 10 hours, that they do not have the equipment required to conduct a diagnostic test and they don't know how long it would take to obtain equipment once they requested it. I was told it would cost me a minimum of $850.00 to have test conducted once the equipment arrived since my car was over the 50,000 mile warranty. This cost is just for the diagnostic test. Since this is an ongoing airbag issue on numerous vehicles; I assumed this is a safety issue and would trump the warranty time frame. Please provide any type of assistance on this matter.
Mfg Campaign: 11509153
Recall Date: Feb 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
It should be stated first that I do regular oil changes in my Hyundai Tucson and was 700 miles from my next oil change. I purchased this vehicle around 2/8/22 (last year). This past weekend, I was driving and when I came to a stop, my oil light came on and the engine shut off. I managed to get my car to an auto store and the dipstick had no oil on it. We added a quart and managed to get the car home. On the way home, my engine was making a knocking sound. My husband took it for an oil change, and the tech noted that there was only about 2 quarts of oil (and that was after I had just added a quart). They completed a full oil change. We immediately made an appointment with Hyundai to have my car looked at and did not drive it until we were driving it to the appointment. On my way to the appointment, my engine began making a very loud knocking sound and would not accelerate properly. Finally, as I was pulling into the Hyundai dealership, my engine completely seized up, the oil and check engine light came on, and the car turned off while I was in the main road. I managed to coast it into the Hyundai parking lot. My Tucson is now at the Hyundai dealership after they had to tow it from the front of their parking lot and I am waiting on hearing back from them what is wrong. I am being told it could take one month before they can tell me anything, so I am without transportation for that long.
Corrective Action:
It should be stated first that I do regular oil changes in my Hyundai Tucson and was 700 miles from my next oil change. I purchased this vehicle around 2/8/22 (last year). This past weekend, I was driving and when I came to a stop, my oil light came on and the engine shut off. I managed to get my car to an auto store and the dipstick had no oil on it. We added a quart and managed to get the car home. On the way home, my engine was making a knocking sound. My husband took it for an oil change, and the tech noted that there was only about 2 quarts of oil (and that was after I had just added a quart). They completed a full oil change. We immediately made an appointment with Hyundai to have my car looked at and did not drive it until we were driving it to the appointment. On my way to the appointment, my engine began making a very loud knocking sound and would not accelerate properly. Finally, as I was pulling into the Hyundai dealership, my engine completely seized up, the oil and check engine light came on, and the car turned off while I was in the main road. I managed to coast it into the Hyundai parking lot. My Tucson is now at the Hyundai dealership after they had to tow it from the front of their parking lot and I am waiting on hearing back from them what is wrong. I am being told it could take one month before they can tell me anything, so I am without transportation for that long.
Additional Notes:
It should be stated first that I do regular oil changes in my Hyundai Tucson and was 700 miles from my next oil change. I purchased this vehicle around 2/8/22 (last year). This past weekend, I was driving and when I came to a stop, my oil light came on and the engine shut off. I managed to get my car to an auto store and the dipstick had no oil on it. We added a quart and managed to get the car home. On the way home, my engine was making a knocking sound. My husband took it for an oil change, and the tech noted that there was only about 2 quarts of oil (and that was after I had just added a quart). They completed a full oil change. We immediately made an appointment with Hyundai to have my car looked at and did not drive it until we were driving it to the appointment. On my way to the appointment, my engine began making a very loud knocking sound and would not accelerate properly. Finally, as I was pulling into the Hyundai dealership, my engine completely seized up, the oil and check engine light came on, and the car turned off while I was in the main road. I managed to coast it into the Hyundai parking lot. My Tucson is now at the Hyundai dealership after they had to tow it from the front of their parking lot and I am waiting on hearing back from them what is wrong. I am being told it could take one month before they can tell me anything, so I am without transportation for that long.
Mfg Campaign: 11508664
Recall Date: Feb 23, 2023
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